In2020,thecompanyreceivedcloseto200orderspermonth.The initialdaysofthepandemicdisruptedtheirsupplychaincausing severedelays.Likemanyfirmsatthattime,BabyAmoreexperienced amajorimpactonitsrevenue.Whiletheimpactwassignificant, Wahabrecallsthattheycouldbouncebackastheproductsfellunder theessentialscategory R3offerstherapiesthatharnessthebody'sregenerativecapabilitiesto bringpatientshopeandoptions.Hopethatsurgerycanbeavoided, andtissueinjurycanberepairedwiththeabilitydothingslikeplay withyourkidsagain,gohiking,swimming,rideabikeandbe…Pain ExistingFree!
VoiceAnalyticstoolscanhelprevealdeepbusiness insightsthatarehiddeninsideeverycustomerinteraction.For instance,oneofourbankingservicecustomersusedourvoice analyticstodeepdiveintothousandsofrecordedcallstoidentifythe commonlyaskedqueries.Thishelpedthemsetupaself-service platform,andtheyusedoursolutiontoraiseredflagsbyidentifying wordsandphrasesbasedonlistspredefinedbytheusers.
Mr.RajivLamba,aseasonedMarketResearchexpert,istheFounder andCEOofNEUROSENSUM&SURVEYSENSUM.Hebelievesin developing'QualityLeadersforTomorrow,'motivatinghisstaffto achievemoreandlearnmoreeveryday
The Fastest Growing Companies to Admire in 2022
BabyAmoreisaplatformthatofferslogisticalsupportandexposure tosustainableandeco-friendlybabycarebrandsthroughpartnerships.
Inthisdigitalera,itisahardtasktokeepupwiththeinnovative changesateverystep.Beingasuccessfulcompanyinthiseracan beachallengingtask.
ItstartedwhenHameedImthadandAbdulWahabrecognisedthegap intheIndianmarketforsustainableandsafeinfantproducts.Thefirm todayclaimstohaveovertenthousanddedicatedclients.Itchoosesits partnersthroughrigorousquality-checkprocessestoensurethe productsdeliverthequalitytheypromise.
FeaturingforBusinessIconic'sthisissueofTheFastestGrowing CompaniestoAdmirein2022arethestoriesofsuchcompaniesthat haveshowntremendousgrowthdespiteofthechallengesandhurdles.
painmanagementtherapieshavebeengreatforsuppressing painbymaskingdiscomfortwithmedicationssuchascortisone, opiatesoranti-inflammatorymedications. Thesetreatmentsworkwellforrelief,buttheydon'tactuallyFIXthe PROBLEM!It'slikeplacingaBand-Aidovertheissue,butthe underlyingpainfulissueremains.
R3StemCellistheonlyUScompanytohaveachievedInstitutional ReviewBoardApprovalfortheinvestigationofregenerativetherapies withamnioticandumbilicalcordtissueforseveralcondition Marketcategories.researchisasystematicattempttogatherdataabouttarget marketsandcustomers;itisasystematicattempttolearneverything youcanaboutthem,startingwithwhotheyare.It'savitalpartofa company'sstrategyandplaysakeyroleinstayingcompetitive. SurveySensumischangingthegameandusheringinadigital revolutioninmarketresearch.SurveySensumisbringingafresh meansofgatheringcustomerfeedbackacrossnumerouschannelsand offeringinsightsinreal-timeforbusinessestotakefasteractionsand betterunderstandtheirconsumers,withthegoalofmakingresearch accessibleandinexpensivetomid-sizedandlargecorporations.The TextAnalyticsfunctionanalysesmillionsofopen-endeddatausingAI andmachinelearning,savingatonneoftimeandeffort.Asaresultof thisentirerevolution,marketresearchhasbeenthrownintodisarray.
ForthecoverstoryreadaboutEmiratesLogisticsIndiaPvt.Ltd.isasubsidiaryofthefamous SharafGroupofFirms,thelargestconglomerategroupofcompanies intheUAE,withvariouscommercialinterestsandoperationsinmore than60countriesacrosstheMiddleEast,Africa,andAsia.
SharafGroupbeganasashippingorganisationin1975withthegoal ofbecomingamajormultinationalcorporation.Overtime,the companyexpandedgraduallyandbuiltsolidcommercialtiesona basisoftrust.Thegroupproceededtoexpandintodiversebusiness areasandcreateaworldwidepresencetogivemaximumvaluetoits stakeholders,drivenbytheinnovativecharacterofitsleadership.
InanInterviewwithBusinessIconicMediaandEntertainmentisanindustrythatisvastandoffersalotof scopeandopportunitiesforaspiringstudents.Withdifferentkindsof branchesthatareoutoftheboxandinspiringmanytoenterthe industry.InthisinterviewwithSanjayKhimesara,Founderof HorizonInstituteofDesign,knowmoreaboutthecompany ArenaGeetaBhawan(HID)caterstoMedia&EntertainmentSector withfocusonAVGCSectorie.Animation,VisualEffects,Gaming& Comic&DigitalMediaincludingGraphics&VisualCommunication, Web&MobileDesign,UI-UXDesign,BroadcastDesignetc. ArenaGeetaBhawan(HID)offers50+coursesincludingInconversationwithUthamanBakthikrishnan,ExecutiveVice PresidentofClearTouch,findoutmoreaboutthejourneyofthe ClearTcompanyouch's
Hisremarkableaccount,asManagingDirector,showshowhe successfullygrewKadenceIndonesiafrom$2millionto$10million. Hechallengedthestatusquoandcreatedjobsfornearly2000 individualsacrossIndonesia,aswellasinspiringmanymoreto becomefutureleaders.
LogisticsEmiratesIndia TheBestLogisticPartnerwithaWorld-Class WarehouseandDistributionSetup The‘NewNext’in OrganizationalLeadership 38 Monsher LeadingtheWayin FireSafetyinIndia 14 BabyAmore BabyAmoreRaisesFundsTo OfferPremiumBabyCareProducts SurveySensum18 BringingtheMarketResearch IndustryintotheDigitalAge 22 R3StemCell Repair,RegenerateandRestore ClearTouch28 bringsmorepowertoContact CenterAgentswiththeir VoiceAnalyticsSolution 34
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TheMonsherGroupofCompanieshasbeenapioneerin thefieldoffireandsecurityforover45years.Witha comprehensiverangeofgloballyrecognisedfiresafety solutions,theMONSHERteamperfectsthebalanceof worldwidecollaborationandinnovation-drivengoods.It promotesinternationalcompaniesonfivecontinentsand hasdistributionandlogisticsoperationsthroughout BelowIndia.
verticalismanufacturing.Thisinvolvesthe manufacturingofkeycomponentsusedinfireprotection systemslikesprinklers,droppers,firehydrants,canvas hosepipes,hosereelsandahugerangeofproducts.This ismanufacturedinstate-of-the-artplantsgloballyandin Indiaandhasthehighestcertificationonquality
arehighlightsoftheinterview: GiveadetaileddescriptionoftheFounder,CEO,or Management'scontributiontothecompanyandthe industry. SherwinNazareth,thecurrentCEOandsecond generationentrepreneur,isthesphere.Having finishedhisengineeringandMBAoverseashe movedbacktotakeoverthereinsfromthethen founder.Thecompanyhadgrownbyleapsand boundstoestablishitselfasaleaderinfireprotection systems.Itisoneoftheonlycompaniesthathas integratedmanufacturing,turnkeyEPCcontracting, globaldistribution,andon-sitemaintenanceservices throughoutthecountry.Itisalsooneofthefew companiesgloballywhoseproductsarecertifiedthrough ULFM,LPCB,CCC,andISIonitsproductsand Monshersystems.
Theapproval.third
verticalisglobaldistribution.Thisinvolves Leading the Way in Fire Safety in India
hasbeeninthebusinessforover45yearsand hasprovenitscompetence,scalability,andcontribution tothefireprotectionindustry Pleasetellusaboutyourcompany'sproductsand servicesindetail. Throughitssubsidiariesandgroupcompanies, Monsherhasdivideditsbusinessintofourverticals. ThefirstverticalisEPCcontractingforlarge infrastructureprojectsinthefieldoffireprotection. Firedetectiongassuppressionsystems,passive fireprotectionsystemsandelectronicsecurity systems.Customerscatertoouroilandgasneeds. powersectors.commercialandITparks.Residential housing.It'sitites.business.bays,airports,and Themetros.second
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Afirecanoccuratanytimeandinanylocation, regardlessofoccupancy.Afiremayoccurinany facility,includingyourhouse,business, hospital,andpublicareassuchastheaters,malls,andso on.Anyoccupationhasthepotentialtohurtitsresidents andinflictsignificantpropertydamage.Adetailedgrasp ofthesituationisrequiredtomitigateafireinany building,whetheritisabusinessfacility,afactory,ora residentialstructure.
Therehavebeenmanyeurekamomentsinourjourneyof 45years.Wehavegrownonastrongfoundationinbaby stepswithzeroleverage.onlyourowncapitalandina conservativemanner.However,webelievethebestisyet tocome.Ourmemoriesarealwaysthatwesurvived despiteallodds.It'sbeenalongjourneyandwehave seenlotsofcompaniescomeandgo,someverylarge ones,somewithdeepambitionandpockets.Wearelike theblueskyintheindustrythatexperiencespassing clouds. Wheredoyouseeyourselfandthecompanyinthe future?Or,whatisyourgoaltomarkitsuniqueness inthefuture?
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havingallIndianrightsforsoledistributionandservice ofcriticalfirecomponentsandsystemsusedinthefire industry.Productsinvolvewatermistsystemsusedfor gasturbinesanddatacentres.Passivefireequipment high-endfirealarmequipmentthathasVDSGermany approvaletc.
Thelastverticalisourservicevertical,whichinvolves AMCandmaintenanceofover3000installationsaround thecountry Thisinvolvestrainedmanpowerthatgives roundtheclockmonitoringaswellasregular maintenanceteamsthatensureourinstallationsare functioning24-7. Monsherhasahugemarketcompetenceinexecuting seamlesslylargeprojectsanddeliveringandmaintaining themthroughoutthelifeofaprojectwiththesefour verticals,orratherpillars.inthecurrentscenariowhere supplychainsareaffected,monsherhasproveditself withseamlessdeliverylogisticsandtimelyproject delivery.
Pleasesharethemostmemorableandremarkable momentofyourlife.
Currently,ourbusinessisveryIndiafocused.The strategyhasworkedasweseetheneedforinfrastructure toonlygetbiggerandstrongerwithtime.However,our SherwinNazareth CEO MonsherFire SystemsProtectionPvt.Ltd.
Myadvicetoentrepreneursisthatnothingsucceedslike honestyandhardwork.Wehadmanyqualityoptionsin ourcareers.Wechosethehardpath.leftanunethical, low-qualitybusiness.Weonlystandforzero compromiseonethics,honesty,qualityanddelivery That'swhatpaidoff.Also,developateamtolast.Focus onlowattrition.Incentiviseyouremployees,astheyare key ApointtonoteduringCOVID:whenthewhole industrywasfiring,wemaintainedeachmemberofstAff and,onthecontrary,recruiters.Thisiswhatwillcreate loyaltyandadesiretogrowwiththecompany.Wearein apeoplebusiness.Hence,howyoutreatyourpeoplewill reflectoncustomerexperiences. Whatistheonethingthatisactingasyour motivationaltool?Or,whoisyourrolemodel,and howdoesthatpersoninspireandmotivateyou?
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Ourbusinessitfireprotectionstartsatthefoundationof aprojectandendsatthetopoffofaproject.Duringthe lifecycleweseedreamsturningtovisonandthento reality Toimaginesomedreamsseemsimpossible.To seeitbeingrealtyisenoughtobemotivatedforthenext courseofaction.MyinspirationhasalwaysbeenSteve jobsashechangedthefaceofhumanexistenceand behaviour.Histhoughtsanddeliverieshasno immitation.He'satrueentrepreneur.
modelcanworkglobally.Soweintendtostart operationsinpromisinglocationswithhigh infrastructurebudgets.Weareintalkswithseveral MiddleEastcountriestoopenjointventures.Also,since wehaveglobalmanufacturing,thesynergycouldwork. Whatisyouradvicefortheentrepreneurwhois tryingtoembarkonthesamefield?
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ProvidersandpatientsdoNOTliketoreceiveinaccurate informationandunrealisticexpectations.
TheRoadAhead-
“Timeandtimeagain,weseeentrepreneurswhoare lookingtomakea“quickbuck”byenteringtheindustry recklessly.Thismayincludefaultyscience,ashoddy productand/orfalsepromisestopatientsandproviders.
FounderDavidGreene,MD,PhD,MBA,beganthe companyduringhistimeattheWPCareySchoolof BusinessatArizonaStateUniversityin2012.Thecompany hasgrowntoover45locationsinsixcountries,withover 18,000stemcellprocedureshavingbeenperformedinthat time!
Trainingforproviders.Thecoursesallowproviderstolearn allaboutmusculoskeletalandaestheticsproceduresina hands-onsettingwithexperttrainersandrealpatients.
Anotherpieceofadviceistoexpectregularchangesinthe industry.Beamenabletopivotingstrategywhennecessary Forinstance,whatdoyoudoifyouentertheregenerative spaceinacountryandallofasuddenthatcountry implementsnewstemcellregulations?Youneedtostayon topofitandreactappropriately.”
David'sMessagetotheBuddingEntrepreneurs-
Afewyears,R3expandedintoMexicoandPakistan.The internationalexpansionhasworkedoutverywell,as patientsaroundtheworldareseeingtremendousqualityof lifeimprovementsfromthetreatments.Thecompanyhas continuedtoexpandaroundtheworld,withIndiaandthe Philippinescomingonboard. AccordingtofounderDr.Greene,“It'snotjustAmericans whoshouldbenefitfromregenerativetherapies,but individualsfromaroundtheworld.SoR3isthecompany thatwillbebringingthisamazingtechnologytomany countriesastheyearsgobytomakeitmorereadily Inavailable!”addition
R3hasseveralclinicaltrialsstartingin2022to achieveregulatorymilestones.Conditionsincludeautism, arthritis,erectiledysfunctionandopiateaddiction. DavidGreene-LeadingtheWay! Founder Foroveradecade,R3StemCellhasbeenattheforefrontof regenerativemedicine.Thisincludesprovidingfirstrate regenerativetherapiesandcomprehensiveeducationto patientsglobally,alongwithunparalleledhandsontraining toprovidersdesiringtolearntheprocedures. 30|May2022
Forthosewhowanttoentertheindustryproperly,thefirst adviceistonotwaverfromethicalprinciples.Thisisnew technologyandit'samazing,butstemcelltherapydoesnot provideacure.Somakesurenottooverpromise,andmake suretobecomeeducatedaboutwhatyouareoffering.
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THE ‘NEW NEXT’ IN ORGANIZATIONAL LEADERSHIP 38|May2022
Recently,therehasbeenalotoftalkaboutdynamic leadership.Adynamicprocessorsystemisone thatismarkedbycontinualchange,activity,or advancement.Staticistheinverseofdynamic.Itiscritical forleaderstoshowdynamismintheirleadershipabilities. But,beforewecantalkaboutorpractisedynamic leadership,wemustfirstslowdown.Wemustbeableto halt,takeadeepbreath,andconcentrateonstrengthening our Manyself-awareness.peoplewouldagreethat2020wasayearfilledwith significantproblems.Manyorganisationsarestillbeing crushedbyconstantwavesofchangeasaresultofthe worldwidepandemicandeconomicinsecurity.Tothrivein thefuture,leadersmustlearntoserveinordertosurfthese waves.Insteadthanrejectingchange,leadersmustcultivate theflexibilityandagilityrequiredtoadapttonew Leaderscircumstances.mustmaintainaneyeonthehorizonwhile constantlyreactingtothesituationinfrontofthemrather thanchasingeverychance.Leadersmustbeadaptable. Dynamicleadersrecognisethatwearenolongerlivingina staticenvironment.Theydecidedtoconcentrateononly oneitematatime.Leadersunderstandtheneedof providingtheirstaffwithafeelingofsecuritybutalso challengingthestatusquoonaregularbasis.Theymust cultivatesolidrelationshipswhilesimultaneouslyachieving highlevelsofperformance. Whatshouldyoubelookingfor? Becausethereislittlecollectiveleadershipexpertisein managingpolarities,overwhelmingsentimentsofchange arepoppingupinallcapacitiesacrosssectorsand workplaces.It’sanintriguingoccurrencesincetheallvirtualworkingenvironmentmayhavebeenthemost visibleproofofamassivejobtransition,yetitfeelsso strangeinsomerespects.Managingpolarities,ontheother hand,isentirelyabnormal. Howcanweforgeonintonewterrainwhileretreatingfrom others?Howdoyoukeepthelong-termstrategyinmind whilemanagingtheweekahead?Thesecomponentsare attemptingtotugusinavarietyofdirections.Howcanwe bestrategicandvisionarywhilebeingexecution-oriented andwithoutlosingsightofday-to-daytacticaloperations? Managingpolaritieshasalwaysbeendifficult.However,as aresultofchange,andthequantityofchangethatis occurring,itisperhapsmorechallengingnowthanever
• Isyourtalentacquisitionteamanticipatingyourtalent needsfortodayandtomorrow?
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• Isyourcompanyinvolvedinstrategicworkforce planning?
• Aretheyawarethatthisabsencemightbeaproblem? Volatilityandcontinualordramaticchangeareoccurringat asteadypaceintheseincreasinglycomplicatedtimes. Beingdynamicisthenewcompetencethatleadersmust embracenowiftheyaretohaveanychanceofachieving achievementsasaneweraofchangedawns.Theywillbe giventheopportunitytoactivelyleadthistransformation ratherthansimplyreacttoit.Asaresult,leadersmaytake thechancetodynamicallyscriptthefutureoftheir companiesaswemoveaheadinto“TheNewNext.” May2022|
before.Peopleareoverwhelmedbythesizeandfrequency ofchangeasaresultoftheepidemic. Howarewegoingtosurvivein‘TheNewNext?’
ForgetaboutA-listtalentforawhileandconsiderifthere isenough“excellent”talentintheworkforcetomaintain yourfirm.Today,theanswerisalmostcertainlyyes. However,Ibelievethisisdueinlargeparttotheshifttoa hybridorvirtualworkplace.Thingschange,andwhilethe transitionto“TheNewNext”maytakelongerthanother changes,youshouldbeginplanningforfutureskill shortagesinyourbusinesstoday Toptalenthasalternatives intermsofnotonlywherebutalsohowtheywork.Andthe “how”pertainstochoosewhethertoworkinpersonor
Leadersareaskingpointedquestionsaboutthedynamics ofachangingworkforceandachangingbusinessclimate. Isthereenoughskilltopropelourorganisationforward? IsmypositionstrongenoughtoattractthetalentIrequire?
Thiselectronicallyrevelationshouldnotfrightenyoujustyet,butit shouldbeonyourradar.Yourbusinessshouldhavea planinplacefordealingwiththealertinthenearfuture –inthenewnext.Recentgraduateshavegenerallybeen allowedtolearnonthejobwhileworkingunderthe supervisionofmoreexperiencedstaff.
However,wheneverthesituationimprovesandlongtenuredstaffleave,newgraduateswillberequiredtofill abigholeinthebusiness.Theissuethenarises,what areyougoingtodotoprepareforthisvoid?
