Brighton i360 Sales Manager

BRIGHTON i360 SALES MANAGER Job Description Brighton i360, the world’s highest moving observation tower, is offering an exciting opportunity for an experienced Sales Manager to join our team. The ideal candidate will be have the proven capability to develop commercial partnerships for our brand new venue opening in 2016 using your proven sales skills and a real passion for the i360.

About the i360 At 162 metres high, and with an observation pod rising to 138 metres, the i360 will be the tallest observation tower outside London and the world’s highest moving observation tower, offering a new perspective on the fun loving seaside city of Brighton.

Developed by the team that created the London Eye, the i360 is currently under construction on Brighton Beach, at the site of the root end of the historic West Pier. The i360 will have a slender, elegant design, with a futuristic pod allowing 200 visitors at a time to ride up sky high to enjoy breath taking 360 degree views of Brighton and the entire south coast. The visitor centre will incorporate a 400 seat restaurant, a shop, an exhibition space and conference and event facilities.

To find out more, please visit www.brightoni360.co.uk, read our blog at Brightoni360.wordpress.com, or connect with us on social media: Twitter: @TheBrightoni360; Facebook: Brighton-i360 or Pinterest: Brightoni360.

Your responsibilities 

Identifying potential clients and new market opportunities for the i360 utilising your own existing contacts and developing new relationships.

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Contacting decision makers at prospective partners and securing face to face meetings including cold calling new prospective leads.

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Developing a package of commercial benefits and/ or sponsorship rights for partners which will be tailored to ensure that they are appropriate for the partner.

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Preparing ‘stand out’ PowerPoint presentations to wow prospective partners.

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Providing input into creating other marketing collateral to promote the Venue such as brochures, our web site and other web sites to name a few.

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Leading meetings with prospective partners, or else inputting into the meetings in conjunction with the Chief Executive.

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Representing the attraction at key events and networking with key stakeholders from the Brighton and Sussex business community, travel trade and event industry. You will be expected to be an ambassador for the i360.

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Representing the i360 on a stand at exhibitions and trade shows such as World Travel Market, Confex, Excursions and Square Meal.

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Working in partnership with Visit Brighton and other Brighton venues such as hotels, attractions and major event organisers to promote the city to prospective clients.

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Managing the end to contract process for a new client including agreeing rates and terms, issuing contracts, reviewing the clients tier level and terminating contracts if necessary.

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Tracking progress and delivering regular written status report and to the Chief Executive.

In the future this will involve using a CRM/ ticketing system.

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Identify leads, acquiring new business and developing positive long-term relationships with ticket agents, tour operators, hotels, coach operators, inbound and domestic tour operators, wholesalers, language schools, local companies, event companies and destination management companies.

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Working in conjunction with the Public Liaison Officer to host site visits and tours for prospective partners. Once the venue opens this will involve organising complimentary tickets and familiarisation visits for clients including hosting visits, show arounds and client entertaining.

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Some planning of events, working with our caterer and other service providers (we will be recruiting an event manager to deliver and manage the events once we open).

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Ensuring that clients are kept up to date with the latest information from the i360 on for example, new products, special offers and promotions or any operational issues.

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Support our PR Agency in PR activities aimed at the travel trade, groups or corporate venue market, or if it relates to our commercial partners.

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Supporting clients marketing the i360 to their customers, whilst ensuring all client marketing is accurate and they adhere to our brand guidelines.

This list is not exhaustive. We are a small ‘start up’ team and the role may evolve over time.

A flexible and willing attitude is vital.

Your skills, experience and personal qualities 

You must have a minimum of 5 years sales experience ideally gained in a visitor attraction, airline, hotel, events/travel company, catering company or theatre/box office.

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You will have lots of client facing experience both face to face and on the telephone. You will have experience of closing sales, winning new business and contract negotiation.

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You will make a positive first impression and will have excellent interpersonal skills, able to form positive relationships with a wide variety of people.

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You must be passionate, positive and enthusiastic about the i360 and be able to ‘sell’ the benefits to prospective partners.

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You must be confident delivering presentations to prospective partners.

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You must have excellent English, both written and spoken.

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You must be proactive and goal focused to achieve our sales targets.

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You must have good PC skills, able to use Microsoft PowerPoint, Word and Excel. Some experience of using CRM or ticketing systems will be useful, although not essential as training will be provided.

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You must be a self-starter who is able to work without direct day-to-day supervision, but equally you must be a team player able to work effectively with colleagues in the i360 and broader project team.

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Ideally you will be educated to degree level. Training in Sales, Event Management or Tourism would be useful, although not essential, since experience and personality are more key to this role.

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A full and clean driving license is required, as well as a full passport with the right to travel to the USA and Europe without needing a visa.

Job location and hours 

The role will be based at our construction site on Brighton Beach (Kings Road, Brighton BN1 2FL) in the construction site accommodation.

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You will be expected to travel to meetings, which will mainly be in Brighton, London and the South East. It is possible that you may be required to attend occasional sales meetings or trade shows in the USA or Europe.

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You will mainly be working normal office hours but will be expected to attend some networking events during evenings and the occasional weekend.

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We are flexible. This role can either be done full-time or part-time on a job share basis.

Please indicate your preferred working pattern when you apply.

Salary and benefits The salary range is £28,000 to £36,000 depending on experience plus a competitive benefits package.

How to apply Please send your CV and a letter explaining why you would like this job and why you are the right person for the job, via email to anna.prior@brightoni360.co.uk by midnight on Wednesday 19th November.

First interviews will be by telephone week commencing 24th November. Final interviews will take place at the i360 site offices in Brighton on Monday 1st December. You must be available for interview on that date.

Please confirm you can make the interview date and the date you are available to start work in your cover letter.