The Weekly Ringer

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The University of Mary Washington’s Independent Student Newspaper Serving the community since 1922

The

Weekly

Ringer

VOLUME 97 | ISSUE 10

November 17, 2023

Students left frustrated after Panera Bread removes selfservice option for Charged Lemonades following lawsuit

Callie harkins Associate Editor

moved from the main dining area to the kitchen approximately three weeks after the lawsuit was filed. The delay in their The Panera Bread located on the Unirelocation was a result of limited kitchen versity of Mary Washington campus has space, as the area needed to be rearranged issued new warnings and removed the to accommodate the beverage dispensers, self-service option for the highly caffeinthe employee said. ated Charged Lemonades, following guid“The current managers at Panera inance from the restaurant chain’s corporate formed the crew while they were working office. These changes follow a wrongthat the Charged Sips would be placed ful-death lawsuit involving the beverages behind the line in attempts to monitor that was filed on Oct. 23, according to the the consumption of Charged Lemonade,” New York Times. the employee said. “Signs are still posted Panera encouraged increased caution regarding the need for moderation and when consuming the Charged Lemonades to avoid consumption if health issues are after the parents of a 21-year-old Universipresent.” ty of Pennsylvania student filed a wrongIn addition to the removal of the ful-death lawsuit that asserts that the self-service option, signage encouraging Charged Lemonade contributed to their consumers to moderate caffeine intake and daughter’s death. The student, who sufavoid consumption if they are “children, fered from a heart condition, passed away sensitive to caffeine, pregnant or nursing” in Sept. 2022, the New York Times reporthas been displayed around the restaurant. ed. “Corporate initially contacted manAccording to a UMW Panera employee agement regarding the incident with the who spoke on the condition of anonymity Charged Lemonades within a day,” the to avoid potential retaliation from their employee said. “They informed us of the supervisors, the Charged Lemonades were need for signs to be placed warning about the caffeine amount the Charged Lemonades, and to consume in moderation. Within the following 2–3 days management was contacted again regarding substantial change needed to prevent this from occurring again.” According to the nutrition facts on the company’s website, 30 fluid ounces of the Charged Lemonade contains approximately 390 milligrams of caffeine. For reference, the Federal Drug Administration recommends that adults do not exceed 400 milligrams of caffeine daily. “When the charged lemonades were first introduced about a year or so ago, I had no knowledge of the caffeine content, so I had to look it up online and it shocked me,” said Ciara Wolsak, a junior elementary education major. Panera Bread introduced the Charged Signs in Panera caution students on their consumption of the beverages. Abbey Magnet / The Weekly Ringer Lemonades in early 2022, about two years

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The Charged Lemonade was moved from the main dining area to the kitchen following guidance from Panera Bread’s corporate office. Abbey Magnet / The Weekly Ringer

after the on-campus Panera opened in Jan. 2020. Located on the second floor of the Cedric Rucker University Center, the UMW Panera has welcomed numerous students, staff, faculty and visitors since its opening. Several students go to the restaurant daily, and some go specifically for the Charged Lemonades. Before the change, Knox McKinley, a sophomore sociology and women’s and gender studies double major, drank two Charged Lemonades a day on average. However, since the removal of the self-service option, he has stopped consuming the lemonade. “It has been so inconvenient,” he said. “As someone with social anxiety, I struggle asking for things. It was much easier to fill my own cup up, but now that I need to ask, I just don’t feel that it is worth it.” Some customers, like Wolsak and McKinley, preferred the self-service option because of the flexibility it provided. The self-service option provided consumers the opportunity to dilute the beverage, control the amount of ice in the cup and mix drink flavors. “The removal of the self-service is a total inconvenience,” said Wolsak. “I like to control the amount of the charged lemon-

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ade I put in my cup with ice so that I don’t react as badly to the caffeine, but now I can’t do that.” In addition to frustrations from customers, some students highlighted the role of Panera employees and the potential annoyance this may cause them. “I see it more as an inconvenience for the workers, it’s an extra job they need to perform when Panera workers already have a lot to do,” said Enya Cea-Lavin, a sophomore English and secondary education double major. According to a second Panera employee who also spoke on the condition of anonymity, it is now the cashiers’ responsibility to fill Charged Lemonade orders. Because of this, they said, there has been a substantial decline in orders. “I have definitely noticed a decline, since they were usually like one of, if not the most popular drinks, and now that it’s more hidden I don’t think many people want to ask for it,” the employee said. “However, I think the biggest change I have noticed is that people very rarely get refills now, because despite them still being free you have to now go up to the counter and get the attention of a worker.”

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