Enforce CX Compliance By Regulating Changes - Blackchair

Enforce CX Compliance By Regulating Changes | Blackchair Struggling to meet CX compliance requirements Our CX management platform can help you create a more secure CX environment Click here to learn more today.

CX environments are subject to strict compliance regulations, making data security paramount.

But when business and IT users have unfettered access to a CX environment, users may make unauthorized changes, creating a security blindspot and violating compliance standards.

Fortunately, you can enforce CX compliance by leveraging the right CX management platform.

Whether you are migrating to a new solution or looking to prevent unauthorized change requests, your team can leverage the CX platform to police them and ensure that no unauthorized changes violate compliance standards.

Why choose our CX management platform?

Our management platform can help you enforce security standards and improve compliance management.

Automated compliance audits Remove manual work when auditing your CX ecosystem to find gaps in security measures and compliance procedures seamlessly.

Leverage our platform to create an accurate compliance audit that will identify gaps while reducing the strain on your high-value resources.

Continuous auditing of your platform Our CX management platform continuously audits your CX ecosystem. That means you will receive notifications of any configuration changes, so you can respond faster and secure your environment.

When migrating to a new CX solution, you can continuously audit your source and destination platform, making the migration process safer and more efficient.

Receive and send real-time reports Our robust set of change management, compliance, and security tools will send you any real-time alerts for any configuration changes, making it easier to police your entire CX environment.

You can also instantly share data with compliance and regulatory teams, which is critical to meeting compliance demands.

Police change requests Ensure that no unauthorized changes undermine security and compliance measures by using our platform to set rules to regulate change management to meet compliance standards.

The system notifies you immediately when changes are made, so you know who is making them, what these changes are, and the before/after values.