10 -YEAR IMPACT REPORT
Vision To see the day when
no person goes without treatment because of an inability to pay.
Mission To provide underinsured people living with lifethreatening, chronic, and rare diseases access to critical treatment through financial assistance, education, and advocacy.
CONTENTS 1
11
Message from the President and CEO
10 Reasons We Come to Work Every Day
2
13
Message from the Board Chair
10 Goals for the Future
4
15
10 Things That Set Us Apart
TAF in Numbers 2009–2019
6
17
10 Lives We've Touched
2019 Financials
8
19
10 Lessons Learned
Ways To Give
Without TAF, it would be the difference between living a normal life or having to move into assisted living. I’m so grateful. — ELAINE
”
Message from the President and CEO Reflecting on the past 10 years, I feel a strong sense of pride in how much The Assistance Fund (TAF) has grown. When we opened our doors in 2009, we had just a few employees and a handful of disease programs. Now, we are thrilled to offer 62 disease programs and are proud to have provided assistance to nearly 107,000 people. Our dedicated team of employees has grown to 68, between our Orlando and Washington, DC, offices. And we aren’t slowing down anytime soon. Our growth and accomplishments would not have been possible without the steadfast support of our donors, healthcare providers, our incredible team, and of course, the patients we serve.
expenses. We stand ready to meet patients’ evolving needs, including those that go beyond financial assistance. That’s why in 2019, we opened our satellite office in Washington, DC, to advocate on behalf of underinsured patients and to remove the barriers that prevent them from accessing treatment. From this office, we engage and support respected patient advocacy organizations whose missions align with ours. We work alongside these organizations to pursue our common goal of improving access to treatment for people living with
of funding and to increase donations from corporate and individual donors. While we are incredibly proud to have raised $1 billion to help patients over the past decade, we know that each year, more patients rely on organizations like ours. Diversifying our funding streams enables us to meet the demand for our assistance. Finally, we continue to enhance the sophistication of our operations to keep pace with our growth. We have prioritized being flexible, dynamic, and nimble to ensure we
Our growth and accomplishments would not have been possible
without the steadfast support of our donors, healthcare providers, our incredible team, and of course, the patients we serve.
”
One can’t look back without also looking forward; the future holds its own challenges. Innovation continues to thrive, and new and exciting treatments abound. However, these new transformative therapies come with steep price tags that are often unattainable for the patients who need them most. With so many Americans unable to afford the treatment they need for a life-threatening, chronic, or rare disease, one thing is certain: TAF will remain a critical safety net.
life-threatening, chronic, and rare diseases. Our new Washington office also allows us to work with individual patients to educate key opinion leaders in Congress and the executive branch about their experiences. We want to ensure policymakers understand the crucial role of independent charitable patient assistance organizations in securing underinsured patients’ access to treatment.
At TAF, we believe the patients we help should have the same experience as those who can afford their out-of-pocket medical
In addition to our new advocacy initiatives, we also launched a large-scale philanthropy program in 2019 to identify new sources
are meeting patients’ evolving needs in all our processes and procedures. This will remain a top focus as we continue to grow and help more patients each year. I invite you to read the full report for more on the lessons we’ve learned and our top accomplishments over the past decade, as well as our goals for the future. Again, thank you for your unwavering support. We are incredibly grateful and look forward to working with you in the next 10 years.
MARK P. MCGREEVY President & CEO
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
1
numbers of patients rely on charitable patient assistance programs, we laid the groundwork to undertake advocacy initiatives in the interest of underinsured patients living with life-threatening, chronic, and rare diseases. These are just a couple of examples of TAF’s greatest strength: a staunch commitment to ensuring patients living with life-threaten-
volunteer-based—no member is here to collect a paycheck. And it is no small task to govern a rapidly growing organization. We commit our time and expertise because we know our service to TAF has a profoundly positive effect on patients, coast to coast. TAF continues to attract great talent to the Board and its committees because we all truly believe in TAF’s mission and aptitude.
Each one of the long days and nights the Board spent working alongside
TAF’s senior leadership team was well worth the reward of knowing we eased the hearts and minds of thousands of patients and families in need.
”
Message from the Board Chair Since TAF’s founding in 2009, we have remained committed to our mission of providing underinsured people living with life-threatening, chronic, and rare diseases access to critical treatment through financial assistance, education, and advocacy. I am tremendously proud of the milestones TAF has achieved over the past decade as we pursued this mission. From TAF’s top ratings with GreatNonprofits, GuideStar, and ImpactMatters, to our recent ranking in The Nonprofit Times’ list of the top 100 nonprofits in the country and passing the IRS Public Support Test Threshold, TAF
2
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
has received the national recognition it deserves. I credit TAF’s strong leadership and vision, as well as all our generous donors, with this great success. Looking back, it is important to note that each of the victories TAF celebrates today began as challenges—challenges that TAF consistently met. TAF’s operations team developed its in-house, second-to-none technology platform as a way to ensure it could effectively manage each patient’s specific needs. And as TAF’s leadership began to gain a deeper understanding of the systemic reasons growing
ing, chronic, and rare diseases have access to their critical treatment, at all levels of the patient experience. TAF has achieved this not just by providing patients with needed financial support, but by ensuring patients have a streamlined experience in applying for assistance, by training our in-house call center of Patient Advocates to provide best-in-class service, by guaranteeing we are in full compliance with our opinion from the Office of the Inspector General at the U.S. Department of Health and Human Services, and by getting in the trenches in Washington to fight for our most vulnerable patients’ access to treatment. TAF’s 10-year anniversary is the perfect time to thank my fellow members of the Board of Directors for their invaluable role in TAF’s growth over the past decade. TAF’s Board is
Each one of the long days and nights the Board spent working alongside TAF’s senior leadership team was well worth the reward of knowing we eased the hearts and minds of thousands of patients and families in need. There is no question that the need for charitable patient assistance will grow exponentially in coming years. But I am confident in TAF’s ability to rise to the challenges and one day achieve its vision of seeing the day when no patient goes without treatment because of an inability to pay.
LAWRENCE HATCH Chair, Board of Directors
You have lifted a burden from my life. I'm grateful to you and the donors who made this possible.
”
— BILL
Things That Set Us Apart
1
We are advised by top experts in the medical field. Our Medical Advisory Board comprises leading experts in the medical field who offer strategic advice to our Board and leadership. The Medical Advisory Board provides crucial guidance and review of potential new disease programs, funding, and research grants.
6
We eliminate worry by providing patients with financial assistance for an entire year. By providing assistance for an entire year, we give peace of mind to patients living with life-threatening, chronic, and rare diseases. They can rest assured that they will be able to access their critical treatment for an entire year.
4
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
3
2
We don’t limit how much assistance a patient can receive in a year. We carefully review and allocate our disease programs to ensure that patients keep coverage throughout the year and there is no cap on the amount of assistance an enrolled patient receives in a calendar year.
7
We offer comprehensive disease programs. Our disease programs include financial assistance for copays, health insurance premiums, and medical incidentals. We partner with national patient advocacy organizations and seek feedback from sites of care to better understand patients’ needs. And, we monitor industry trends in advancing treatments and gather knowledge to predict reimbursement challenges.
We invest in our team.
Every day, our dedicated team helps patients and their families overcome one of modern life’s greatest challenges: paying for the treatment they need. We believe in investing in our team to ensure they provide the best quality service. Our call center of dedicated Patient Advocates and our Information Technology Department work alongside each other within our organization with the singular focus of helping our patients.
8
We expanded our presence for our patients. We opened our doors in 2009 in Orlando, FL, with the mission of providing underinsured people living with lifethreatening, chronic, and rare diseases access to critical treatment through financial assistance, education, and advocacy. A decade later, the need for TAF is even greater, which is why we opened a Washington, DC, office to effectively advocate on behalf of our patients.
4 We are fighting to ensure our patients’ access to critical treatment. Our Advocacy Committee has one focus: to help us achieve our vision of seeing the day when no person goes without treatment because of an inability to pay. The seasoned healthcare advocacy and public policy professionals on the Committee work alongside our talented advocacy team to define our policy priorities and devise our advocacy strategy.
9
We are nationally recognized for the high-quality service we provide. We have top marks from charity-rating services, including GreatNonprofits, ImpactMatters, and GuideStar. In 2019, TAF was featured in The Nonprofit Times as one of the Top 100 nonprofits in the country. Ninety-three cents of every dollar we receive goes directly to our disease programs. In the words of one patient, “You allow us to again find security and joy.”
5
We pass the IRS Public Support Test Threshold. One-third of TAF’s donations come from donors who give less than 2% of our overall receipts. That important number, known as the Public Support Test Threshold, places TAF among America’s best-run charitable organizations. In 2018, thanks to the breadth of our donor base, and the hard work of our operations team, TAF accomplished this important milestone.
10
We meet patients and advocates where they are. We travel to dozens of patient-focused conferences throughout the year to meet patients, potential donors, and healthcare advocates and share the stories of the people we help each day. Our presence at conferences, webinars, and national meetings helps us both to understand our patients’ needs and increase our impact.
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
5
Lives We've Touched
TOM Multiple Sclerosis Copay Assistance Program
Tom is using his extra time to give back to others in the community. “I’ve had TAF since 2014. Because of you, I’m able to have a good life and help others. I’m thankful for the passionate work of the people who work there and the generosity of the donors. You are the reason that I’m alive.”
YOLANDO (CHELSEA’S MOM)
Cystic Fibrosis Copay Assistance Program
“The applications process was very simple. Before you know it, Chelsea was approved and we were able to get her treatment. I just want everyone at this organization to know: you touched my heart. To you, I am forever indebted.”
ROSONA
Myasthenia Gravis Financial Assistance Program
Rosona is now able to volunteer again and spend quality time with her grandkids. “I was not able to live a normal life before, but with TAF I have been able to because I can breathe. It was remarkable how easy it was to get signed up with TAF. Finding TAF has been the greatest gift.”
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T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
MARY
Hereditary Angioedema Financial Assistance Program
ADRIENNE
Breast Cancer Copay Assistance Program
“As a breast cancer survivor, I appreciate your effort to educate and support us, our sisters, and our brothers. You do good and admirable work for so many people. Please know you and your efforts are appreciated.”
Mary, who just a few years ago was unable to play her guitar, is playing at open-mic nights. “It’s not just providing treatment to people for comfort, it’s quality of life and longevity of life. Without TAF, I couldn’t afford it. I feel like I’ve hit the lottery. I can never say thank you enough. There truly aren’t any words to just give the gift of a ‘normal’ life.”
JESSICA (WESTLEY’S MOM)
Duchenne Muscular Dystrophy Financial Assistance Program
“From day one Westley has always asked, ‘How do we fix this?’ Ten years ago, there was nothing in sight. TAF has taken a huge stress off me because I know the money is there. With its support, we can focus on spending time as a family and continue to advocate on behalf of those living with Duchenne.”
JUAN Parkinson’s Disease Financial Assistance Program
“Whenever there was a new medication, I went online to TAF. TAF meant we were able to still have a home, because otherwise we wouldn’t have. Nobody has given as much as TAF does.”
NORA
Rheumatoid Arthritis Copay Program
“I am able to play the piano, go to the gym, walk, drive, and more. Thanks to you and the treatment, I have resumed my previous life.”
ELAINE
Melanoma Copay Assistance Program
“I’ve been diagnosed with stage IV metastatic melanoma three times. When I opened that door and allowed help to come in, I really started to see there was life ahead and good things could still be there for me.”
MIKE
Idiopathic Pulmonary Fibrosis Copay Assistance Program
Mike is grateful for the peace of mind TAF provides. “It really can’t be overstated: Without TAF’s help, I would not be receiving the treatment I have. It’s just a godsend. You and your team make my life happen.”
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
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1
Lessons Learned
We need to meet patients where they are. Coming to terms with a new diagnosis isn’t easy, and patients who have received one are often intimidated by both the health and financial implications. Over the past 10 years, we’ve learned to refine how we connect with our patients, including going to patient conferences to meet them face to face, engaging them on social media, writing them letters and emails, and keeping them informed through regular announcements and newsletters. By reaching out to patients through numerous channels, we ensure our patients know we are always here to help.
6
Compliance must be at the forefront of everything we do. As an independent 501(c)(3) organization, we operate in full compliance with guidelines from the Office of the Inspector General (OIG) at the U.S. Department of Health and Human Services. We take our OIG advisory opinion seriously and require that every new employee receives compliance training during their first week on the job. As we continue to grow as an organization, we will ensure our employees understand that compliance is a top priority for TAF.
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T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
2
3
4
The advice of experts is invaluable.
Patients need our voice in Washington.
Our technology must be state-of-the-art.
The members of our Medical Advisory Board are leading experts in the field of medicine. They play a key role of providing advice, evaluation and counsel to our Board of Directors, reviewing potential TAF disease programs, and recommending funding for research grant awards. The Medical Advisory Board is a tremendous asset to our leadership team, enabling us to connect the most vulnerable patients with access to critical treatment.
Our role as a critical safety net for underinsured patients living with life-threatening, chronic, and rare diseases continues to grow with the rising costs of treatment. We realized that our patients’ needs go beyond financial assistance. In 2019, we opened our office in Washington, DC, so we could effectively advocate on behalf of underinsured patients and ensure their access to critical treatment.
Underinsured patients living with lifethreatening, chronic, and rare diseases face enough challenges. Their experience in receiving assistance from TAF shouldn’t be one of them. That’s why we’ve learned to continually innovate, drawing from the feedback of patients, caregivers, and providers. We know that a patient who has a smooth and streamlined experience will be satisfied with their service.
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8
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Broadening our funding streams is imperative to our growth.
Transformative therapies are desperately needed.
We are proud to have raised more than $1 billion over the past 10 years. But each year, more and more patients rely on independent charitable patient assistance organizations like ours. We learned that we needed to diversify our funding sources to keep up with the demand for our assistance. In 2019, we launched a largescale philanthropy initiative to identify new streams of funding and continue to increase our donations from individual and corporate donors.
With 57 percent of our disease programs supporting patients living with rare diseases, we have become familiar with the rare disease community and the additional challenges they face. Ninety-three percent of rare diseases do not have an FDA-approved treatment. That means thousands of patients wake up each day without access to what could be life-changing treatment. The need for transformative therapies for these patients is urgent, and we are exploring TAF’s role in ensuring patients have access to them.
Always expect the unexpected. With our headquarters in Orlando, Florida, we are well-versed in preparing for hurricanes each year. During hurricane season, we frequently must adapt our operations on short notice. We have learned to incorporate lessons from our experience in preparing for natural disasters in anticipating other potential short-term disruptions in our operations.
5
Bringing talent in-house improves our quality of service. Over the past decade, we learned how important a strong organizational culture is to the quality of service we provide. The Patient Advocates who run our call center have always been TAF employees who work under the same roof as our President and CEO. As we’ve grown, we’ve focused on further strengthening our inhouse team, recruiting talented professionals in IT, advocacy, communications, and philanthropy, HR, and finance, who are fully invested in our mission and culture.
10
Employees who feel appreciated return the favor to patients. Every day, we receive letters, emails, and Facebook messages from patients thanking us for the wonderful service they received from our Patient Advocates. We’ve learned that when our employees know they are appreciated, the feeling is contagious. That’s why we regularly hold monthly staff appreciation lunches, team-building events, health fairs, and more. Employees who know they are valued are more invested in their performance.
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
9
I had no idea what
I was going to do to afford my medication. You are very much appreciated.
”
– ELISABETH
10 Reasons
We Come to Work Every Day
“
I have the exciting opportunity to help build a fundraising program that will support TAF’s mission for years to come. For me, this means that TAF will have more funds available to provide assistance to people who need it.
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CHERYL SAM
Director of Philanthropy
“
Our mission motivates me to come into work each day. TAF has given me a wide range of responsibilities, and an excellent path for learning and building skills.
”
AKHILASH PENNAM CRM Developer
continued
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
11
“
Reasons We Come to Work Every Day
continued EBONI OLIVER
“
Patient Advocate, Operations
”
Coming to TAF each day allows me to consistently exercise compassion and empathy. Hearing patients’ anxiety as they attempt to gain access to needed treatment reminds me of our common humanity. I am thankful to be able to interact with our patients and with like-minded individuals.
CHRISTINA HARTMAN
“
”
“
GERALD LAURIA
“
VP of Business Development and Strategy
I love coming to work every day because I know that the work we are doing is saving lives. We are helping people live longer and healthier lives. I know that I have a direct impact on a patient’s life with every donation I bring in.
”
“
“ T H E A S S I S TA N C E F U N D
t TAF, I have a daily impact on other A people’s lives. To me, everyone has their own unique story and is just as important as the last. NICHOLAS NEWBERRY
”
Patient Advocate, Operations
orking at TAF has been a rewarding W and life-changing experience. I love that I can make a difference in someone’s life. Knowing that I was able to provide someone with a sense of hope and relief makes me happy. I am part of a great team and that makes my job a pleasure to go in every day. ANGELICA FELIZ
Quality Assurance Specialist
Senior Director of Compliance and Medical Affairs
I love coming to work at TAF because each day we collectively strive to fulfill our mission to help patients achieve access to healthcare treatment. I am constantly reminded of that driving force behind all our decisions.
”
I love TAF because it feels like an extended family. I have the support from my teammates and management. It’s both fun and gratifying to know I’m helping people pay for the treatment they need to survive.
”
Claims Specialist, Operations
10 –YEAR REPORT 2009–2019
Senior Director of Advocacy
”
JUDITH FOX
NYALIE WILLIAM
12
oo many patients are unable to bridge T the gap between what treatment costs and what they can afford. That’s why I come to work each day. TAF’s DC team works tirelessly to advocate for policy solutions to reduce patient out-of-pocket costs and ensure access to treatment. Until we fix our healthcare system so patients can put food on the table and adhere to critical treatment without outside financial assistance, TAF will be here.
JAN WIGINGTON
“
Director of Operations
I love the spirit of helpfulness, our ability to have fun, that we take time to celebrate our achievements, and meeting the day-to-day challenges with such great people. I love TAF’s willingness to listen to new ideas and make them happen. I love that I feel appreciated here.
”
Goals for the Future
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
13
10 GOALS FOR THE FUTURE
1
We will offer 100 disease programs. We currently manage 62 disease programs—each of which covers the FDAapproved medications that treat a specific disease. Over the next 10 years, we will continue to identify disease states where there is an unmet need, monitor new FDA-approved treatment, and increase our philanthropy campaigns so we can open more disease programs.
2
We will assist 200,000 patients in the next five years. Since our founding in 2009, we have helped nearly 107,000 children and adults access critical treatment for a life-threatening, chronic, or rare disease. But we won’t stop there. With the ongoing generosity of our donors, we will continue to make a difference in our patients’ lives and expand our reach with the goal of helping 200,000 patients by 2024.
3 We will continue to enhance our technology to best serve our patients. Our industry-leading technology streamlines the patient and provider experience. We regularly develop new technology incorporating feedback from our patients and providers. Staying on the cutting edge of technology while enhancing the patient and provider experience through all channels of engagement will remain a top priority.
4
9
We will identify additional areas where we can provide assistance to our patients. We know that the needs of the patients we serve are complex and go beyond financial assistance. That’s why we will not only provide financial assistance across a broader spectrum of diseases, we will also work to gain a better understanding of patient needs beyond affording their critical treatment and provide that support in those areas.
We will raise $2.7 billion over the next 10 years to provide access to treatment for people living with life-threatening, chronic, and rare diseases. Copays, deductibles, and insurance premiums too often stand in the way of patients’ ability to access critical treatment. By providing underinsured patients with financial assistance, we remove those barriers. We will work to expand our corporate and individual donor base to raise more resources for our patients.
5 We will continue to make compliance a top priority. Compliance has always been front and center for TAF. As an independent, regulated, and transparent organization, compliance is an integral part of our organizational culture. We will continue to enhance our compliance program with annual, independent verification and to ensure compliance is always top of mind for our employees and Board of Directors.
6
We will fight for needed reforms in Medicare and Medicaid. Our chief focus is access: access to therapies, access to financial assistance— and most important—access to a better quality of life. We will identify and support bipartisan reform proposals and policies that improve access to treatment for our most vulnerable patients.
7 We will forge relationships with key stakeholders to advance patient priorities. We recognize that there is power in numbers and will continue to engage and support respected patient advocacy groups whose missions are aligned with ours. We will lend our voice and resources to support our common goal: improving access to treatment for people living with life-threatening, chronic, and rare diseases.
8
We will achieve policy victories for people living with life-threatening, chronic, and rare diseases. We will work with individual patients and patient organizations to engage policymakers. We will educate key opinion leaders in Congress and the executive branch about the experiences of people living with life-threatening, chronic, and rare diseases. And we will make sure they understand the critical role of independent charitable patient assistance organizations in ensuring they have access to treatment.
10
We will see the day when we are no longer needed. Our vision is to see the day where no person goes without treatment because of an inability to pay. We will continue to strive for the day when this vision becomes a reality.
in Numbers
TOTAL assistance provided 2009-2019:
TOTAL dollars raised 2009-2019:
($816,149,993)
($1,176,353,749)
TOTAL patients served 2009-2019:
TOTAL claims processed 2009-2019:
TOTAL disease programs opened 2009-2019:
2009–2019 TOTAL expenditures:
$816.1M
$1.2B
2009–2019
107K
62
1.5M
$870.5M
($870,527,305) continued
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
15
in Numbers
2009–2019 continued
96% of expenditures has been directly associated with patient assistance since inception.
Calls:
166,000+
Average assistance:
$4,200
Online chats handled:
24,695
Claims:
States where we provided assistance:
50
440,000+
Assisted:
50,000+
9
(TAF provides assistance to people in D.C. and Puerto Rico.) Patient Advocates:
27
16
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
Average number of claims submitted per patient:
Financials Thanks to the generosity and support of our donors, in 2019 we provided $217.8 million in financial assistance to patients living with life-threatening, chronic, and rare diseases.
Financial assistance provided:
$217.8M
($217,807,208)
Dollars raised:
$371.3M
($371,261,986) continued T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
17
Financials
TOTAL Expenditures:
$231,201,494
continued
Program Services
$220,590,251
Management and General Support
$5,788,053 Fundraising
$678,331 Advocacy
$144,859 PREVIOUS YEARS 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 0
18
50M
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
100M
150M
200M
250M
300M
350M
400M
Ways To Give We are incredibly grateful for your support of TAF over the past 10 years. Thanks to our generous donors, we have helped nearly 107,000 children and adults living with life-threatening, chronic, and rare diseases. Your donations help us sustain our impactful work. With your gift today, you can be assured each dollar is doing the most good: 93 cents of every dollar you give provides financial assistance to patients. All gifts that go to The Assistance Fund are tax-deductible.
L E A D E R S H I P BOARD OF DIRECTORS
TAF’S CHAMPION PROGRAM
PLANNED GIVING
Increase your overall impact and ensure TAF has a steady, predictable stream of revenue by becoming a monthly donor today.
Download, print, and complete the Giving Form from the “Other Ways to Give” page on the TAF website and mail it to: The Assistance Fund 4700 Millenia Blvd., Suite 410 Orlando, Florida 32839.
Leave a legacy and make a lasting impact by including The Assistance Fund in your estate plans. For more information, call (855) 421-4610 to speak with the Director of Philanthropy or email us at tafgiving@tafcares.org.
SOCIAL MEDIA
EMPLOYER MATCHING
Donate to TAF through our Facebook page by clicking the “donate” button at www.Facebook.com/AssistanceFund.
Double your impact. Many employers will match tax-deductible charitable contributions made by their employees, retirees, and employees’ spouses. Ask your current employer about this opportunity to support a worthy cause.
ONLINE Go to www.TAFcares.org/donate to make a donation directly through our website. You can also donate in honor or loving memory of someone.
PHONE To donate over the phone, please call (855) 421-4310 to speak with someone from our Philanthropy Department.
AMAZONSMILE When shopping on Amazon, type smile.amazon.com into your browser. Choose Assistance Fund, Inc. as your charity and shop as you normally would. AmazonSmile will donate 0.5% of the price of your purchases to TAF.
Lawrence Hatch, Chair John Fraley, Vice Chair Justin Aronson, JD Ellen Feinstein, RD, MHA, FACHE John W. Gravitte, Jr. Julie Judge Jeff Milford, CFA Kristen D.W. Morris MEDICAL ADVISORY BOARD
Robert Bermel, MD Thomas Fountaine, MD James M. Stankiewicz, MD SENIOR LEADERSHIP
Mark P. McGreevy, President & CEO Steve Alsene, CFO John D’Angelo, VP, Business Intelligence Gerald Lauria, VP, Business Development and Strategy Danielle Vizcaino, VP, Operations Judith Fox, Senior Director of Compliance and Medical Affairs Christina Hartman, Senior Director of Advocacy
T H E A S S I S TA N C E F U N D
10 –YEAR REPORT 2009–2019
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ORLANDO HEADQUARTERS 4700 Millenia Blvd., Suite 410, Orlando, FL 32839 WASHINGTON, DC OFFICE 655 15th St. NW, Suite 502, Washington, DC 20005 Tel: 885.845.3663 Patient Fax: 866.254.9411 • Business Fax: 855.430.0590 www.TAFcares.org • M-F, 9 a.m.-6 p.m. ET