The Arc Gateway Annual Report FY16

The Arc Gateway, Inc. 2016 Annual Report

Opening doors for children and adults with intellectual & developmental disabilities since 1954.

3932 N. 10th Avenue Pensacola, FL 32503 T: (850) 434-2638 F: (850) 438-2180 www.arc-gateway.org

2016-2017 Board of Directors

President’s Report I

t has been an incredible honor to serve you in the capacity of Board President for the past two years. As you may know, I had a great mentor in my good friend, Vincent Andry, and still put into practice much of the advice he provided.

While he is no longer with us in person, he is very much with us in spirit and legacy.

OFFICERS Todd Torgersen President

Angela Eddy Vice President

Chris Jones Treasurer

Mike Wiggins Secretary

Pat Young Past President

MEMBERS Larry Adams Trish Allison Kathy Anthony Leslie Appleyard Elisabeth Buswell* Debbie Hibberts Rob McDaniel, II Joan Mitchell Marny Needle W.D. “Dan” Pollak, II* Bob Schuster* Robin Shuman Michael Tracy* Jacquie Wallace Keith Whinnery Bill Yarbrough

Todd Torgersen

Board of Directors President

The Arc Gateway would not function well without the great efforts and results of our excellent and dedicated staff, Board of Directors and Foundation Trustees; they all do a terrific job. To go beyond functioning well, to be great, takes outstanding leadership. With our CEO, Missy Rogers, and her management team, we have outstanding leadership.

There is no doubt The Arc Gateway’s best days are ahead with Missy and team leading the way. We are blessed to have the support of all involved. Thank you again for allowing me to serve The Arc Gateway and clients.

Message from the Chief Executive Officer

A

s I reflect on the past year, I am overwhelmed by what we have accomplished. I am so proud of the successes of the children and adults we serve and am equally delighted with The Arc Gateway employees who help make it all possible.

Missy Rogers *Outgoing Members INCOMING MEMBERS Drew Adams Angela Carter Scott Grissett Alicia Leidner Jon Shell Jerry Watson HONORARY MEMBERS Dix Darby L. B. Pollak

2

During my time, The Arc Gateway has made many things happen and has enjoyed some great accomplishments. We’ve also had our challenges, as any organization of this size and scope will face. The key difference for this organization is the inspiration we receive from the children and adults we serve.

They serve as our daily guide and reason for existence.

Chief Executive Officer

This year, we showed an investment in our staff with the hope that it would pay off in achievement of our clients. Staff raises, the purchase of training opportunities through College of Direct Support, and new cell phones were just a few ways to give back to the dedicated people who work so hard every day. We also encouraged open lines of communication so that department needs would be identified. And, we committed ourselves to safety in various ways agency-wide.

These investments paid off. We successfully graduated the first class of PALS students.

We built two more gorgeous, completely accessible group homes. We increased sales to the public to ensure future employment for many adults. We secured legislative appropriations, multiple grants, new sponsors and numerous donations. We won an IMPACT100 grant. All this enabled us to continue our mission for the many children and adults with disabilities in our community.

Awareness about our agency in the community continued to expand this year. Our depth of supporters is extraordinary. Our community partners, employers, and internship sites have been amazing. We have so much to be proud of.

I am honored to be part of The Arc Gateway team and grateful for all those who have supported me in this role. None of this would be possible without a remarkable team that carries out our vision. I would like to thank everyone who played a role in the success of the agency this year – clients, staff, family members, Board and Foundation members, and community partners. I look forward to what our future holds.

Our Mission The mission of The Arc Gateway is to provide the best possible life experiences for children and adults with intellectual and developmental disabilities (I/DD). Our programs and services help provide lifeenhancing opportunities which promote independence and community inclusion.

With your support, we are able to sustain our services and develop innovative ways to help children and adults with I/DD reach their full potential.

A group from the Senior Adult program at Bayview enjoy the beautiful day by going for a walk through the neighborhood.

Core Values “We Care” Welcoming Empowering Compassionate Accountable Respectful Encouraging

Individuals Served

358

adults

515

children Miss Teen USA 2016 Karlie Hay (left) with Nikia Houston and Miss USA 2016, Deshauna Barber, at the Mother Daughter Social at Jackson’s Steakhouse.

Visits to arc-gateway.org

55,272 The Arc Gateway Social Networking MORE THAN 4,500 STRONG Twitter 258 eNews 1195

A group of volunteers from Warren Averett helped move Hightower into the new Potosi group home and turned a house into a home in a matter of a few hours.

Instagram 205

Facebook 3075

A forklift, purchased with the Sunday’s Child grant, allows the safe loading of concrete parking bumpers, one of our biggest sellers this year.

3

Our Year by the Numbers Expenditures by Program Group Homes Group Homes - 21%- 21% Program for Adult Learning & Support Program for Adult Learning & Support (PALS) (PALS) - 20% - 20% Pearl Nelson Development Pearl Nelson ChildChild Development CenterCenter - 14% - 14% Pollak Training Center Pollak Training Center - 13%- 13%

$97,491

Community Based Employment - 12% - 12% Community Based Employment Pollak Industries - 9% - 9% Pollak Industries

received from United Way grants and contributions

Transportation - 7% - 7% Transportation

Supported Living - 2% - 2% Supported Living Senior Adult Program - 2%

Senior Adult Program - 2%

Employment Services - 1%

Employment Services - 1%

8,256 lbs

Statement of Financial Position For 547year ended September 30, 2016 547

Public Support & Other Revenues

FY 2016 Sponsors

436

Sponsors $552,789 $478,204 Attendees Attendees $5,552,008 $6,034,273

Contributions, Events, Memberships 436 State/Federal Funding Program Fees, School, Local Funding 115

$453,963

Sales to the Public, DOT Contracts Interest and Miscellaneous Revenue 42

115

FY 2015

$1,581,841

144

144

34

Total Public Support 42 & Other Revenues

34

180

$1,586,960

180

$660,841 20

$8,726,857

$424,350

20

$652,759

beads donated through our Mardi Gras bead recycling program

$9,251,131

Expenditures Salaries (Staff & Client Combined)

$4,542,518

$4,036,256

Benefits

$582,258

$453,479

Payroll Taxes

$407,605

$409,136

Therapy, Audit & Other Professional Fees

$648,289

$1,639,286

Operational Expenses

$799,065

$835,307

Occupancy

$534,757

$548,047

Vehicle & Travel Expenses

$338,579

$355,556

Manufacturing Expenses

$276,138

$288,047

$8,129,209

$8,565,114

$597,648

$686,017

Total Expenditures Change In Net Assets

224,733 pounds of documents shredded by our secure shredding department from 145 customers

Therapy, Audit & Other Professional Fees: FY 2015 included an extraordinary $910,000 subcontract expense to The Arc of Florida relating to the launch of the PALS Program, which was not present in FY 2016.

Annual Surplus: Total surplus for FY 2016 and FY 2015 include extraordinary revenue for the purchase of capital items and building of group homes. With this extraordinary revenue removed, FY 2016 has an operating deficit of $52,922, and FY 2015 has an operating surplus of $87,249.

4

Every Little Bit Helps In the state of Florida, funding for disabled citizens ranks lowest in the nation. Our organization relies on grants, fundraising, and donations for more than 20% of the cost to provide services. Below are a few examples of how your contributions can make a meaningful difference today.

$25

Provides 5 canvases for our Adult Enrichment art program

$70

Provides 1 garden cart/wheel barrow for the Plant Nursery

$108 $720

RESPECT Project Manager Harry Friends (left) presents an Outstanding Employee award to James Hardy. James is an active leader on The Arc Gateway lawn crew at the I-10 Welcome Center and Weigh Stations.

Provides 1 hour of pediatric therapy for one child

Provides an autism diagnostic exam for 1 child

$1436

Provides one week of groceries for 2 group homes

Statement of Financial Position for PRC, Inc. For year ended September 30, 2016

Unrestricted Net Assets

FY 2016

FY 2015

Total Revenue

$251,091

$239,669

Total Expenditures

$248,752

$266,949

$2,339

($27,280)

$2,036,842

$ 2,064,122

$2,039,181

$ 2,036,842

Change in Unrestricted Net Assets Net Assets, Beginning of Year Net Assets, End of Year

Pollak Rehabilitation Center (PRC), owns and manages the land and buildings leased to The Arc Gateway, Inc.

Jeanette Solis (left) and Carol Hicks in front of Pollak Industries’ (PI) much needed new lockers. Special thanks to Jeanette, a Support Services Specialist for spearheading the locker project. The update suits the growing needs of the people served at PI.

A group of our Adult Enrichment artists representing The Arc Gateway at the Great Gulfcoast Art Festival (GGAF). We also received a grant from GGAF allowing us to purchase new molds, a rack, and screen prints for our art department.

5

The Arc Gateway Program for Adult Learning & Support (PALS) PALS, a two-year post-secondary education program offering adults with intellectual and developmental disabilities the opportunity to attend college, completed its second year and continues to grow. Since its inception, PALS has received more than 130 applications from prospective students. Each year our students have continued to surpass the goals laid out for them. We are excited to see what we can accomplish together as the program continues to grow.

60%

103

percent of graduates are competitively employed

students enrolled in PALS since program’s inception

116

campus and community internships

Introducing the PALS Class of 2016 Congratulations to the inaugural class of The Arc Gateway’s Program for Adult Learning and Support (PALS) More than 300 family members, community leaders, and supporters were in attendance as the inaugural graduation class of PALS crossed the stage. Twenty-five students accepted certificates of completion at Pensacola State College’s Ashmore Auditorium, and more than 50 percent of those students are now gainfully employed.

Graduation ceremony The skeptics s p e a k e r s said the included Todd To r g e r s e n , bar was President unrealistically of The Arc high. They Gateway Board of Directors; were wrong.

Melissa Rogers, Chief Executive -Sen. Don Gaetz in a Pensacola News Journal Officer of The editorial titled “PALS Arc Gateway; graduation a triumph D r. C . E d w a r d of hugs and tears” Meadows, (Dec. 20, 2016) President of Pensacola State College; Sen. Don Gaetz, former Senate President; and PALS graduating seniors Keyonia Ikner and William “Zack” Schraer.

“

”

6

PALS Community Partners & Employers Below are some of the dedicated community partners and employers that work with us through PALS.

• Adult & Child Mental Health

• Innisfree Jet Center

• Andrews Institute

• Jeff’s Corner Garden

• Autism Pensacola

• The Lewis Bear Company

• Barney’s Pet World

• Marcus Pointe Thrift Store

• Bear Levin Studer Family YMCA

• Maria’s Fresh Seafood

• Blue Wahoos

• Palafox Computers

• Carmike Theatres

• Pensacola Fire Department

• City of Pensacola

• Pensacola Historic Trust

• Climate Control of Pensacola

• Pensacola Police Department

• Escambia County Schools

• Pensacola State College (PSC)

• Escape Wellness Spa

• PSC Foundation

• PSC Milton Campus • Santa Rosa County Schools • Solaris HealthCare • Sonny’s BBQ • Southern Gardens • Special Olympics • University of West Florida • Volume ONE Salon • West Florida Hospital • Whip-It Inventions

Jeff ’s Corner Garden takes on new role Growing education, producing jobs

In the fall of 2015, Jeff Shell and his family began harvesting an idea that would not only offer Jeff an employment opportunity, but that would give back to the Pensacola community. From that idea, Jeff’s Corner Garden was born, and they began providing area restaurants with fresh, high quality produce.

The family’s mission broadened enough that they began working with Jeff’s fellow PALS students to offer Jeff’s Corner Garden as an internship site for the program. With the extra hands, production increased. But more importantly for Jeff, he was given an opportunity to focus on helping other disabled individuals become contributing members of society by developing their employable skills.

Because of the weather and pests in the Florida panhandle region, consistently producing the product, and thus providing that mentorship to the interns, proved difficult at times. In order to continuously supply the restaurants with the product they needed, Jeff and his family made the move to grow hydroponically. That is, they moved the operations indoors.

Jeff’s Corner Garden approached The Arc Gateway with a vision to work together. Now, it is located on the agency’s main campus and is thriving! Jeff’s Corner Garden can now yield a higher product without the inconsistent variables that come from growing outdoors. The greatest benefit for Jeff, though, is the ability to provide year-round mentorship to the PALS interns and many others in the community.

In October, The Arc Gateway was awarded a $108,200

Jeff ready to head out for a delivery on his now iconic trike.

IMPACT 100 grant, which has enabled the expansion Jeff’s Corner Garden. The new growing center is structured to be a self-sustaining micro-enterprise of The Arc Gateway, allowing PALS to further develop its students in hands-on learning in a business setting. These job areas include administrative services, cleaning and maintenance, delivery driving, food service, horticulture, marketing, and retail services.

Jeff is a prime example of the positive impact The Arc Gateway clients can have on the community. He is growing education, producing jobs, and inspiring all.

7

Pollak Industries & Community Based Employment Partners Specializing in assembly, packaging, collating, direct mail services, warehousing, piecework and fulfillment work, Pollak Industries gives individuals the opportunity to increase their employment skills while earning a paycheck.

Community Based Employment similarly connects program participants with employment throughout the community through contracts with The Arc Gateway.

Companies that utilize Pollak Industries and Community Based Employment: • Armstrong World Industries

• Navy Federal Credit Union

• ECUA

• Oren International

• Gulf Breeze News

• Pensacola Bay Brewery

• National Standard Parts Associates

• RESPECT of Florida (I-10 Welcome Center and Weigh Stations)

PNC Playground gets a facelift The playground at The Arc Gateway’s Pearl Nelson Center (PNC) is looking a lot nicer thanks to the hard work of more than 25 volunteers. The volunteers were comprised of four different groups as part of two initiatives: United Way’s “Day of Caring” and Catholic High School’s “Make a Difference Day.” In addition to the group from Catholic High School, PNC had volunteers from Wallace Landscaping, Sunbelt Equipment, and Hensel Phelps.

A child’s job is to play, and the playground at PNC is a vital tool integrated into many therapies to enhance that job performance. From jumping to climbing and even speech, the playground is a valuable resource to help children learn to play appropriately. With the help of these invaluable volunteers, we are thankful to have a safe and functioning place to play again.

8

196

3 acres

48

number of people employed by The Arc Gateway

acreage of plants grown at the Plant Nursery

total number of vehicles in our fleet, which drove over a quarter million miles

Our Newest Group Homes We are thrilled to announce that we have added two new houses to our group home family in 2016. The ladies from the former Women’s Training Center Group Home moved into Arizona in March, and the gentlemen from the former Hightower Group Home moved into their new home, Potosi, in October.

The 3,000-square-foot homes are completely ADA compliant, allowing the people we serve to comfortably and safely age in place in a familiar setting while continuing to enjoy their active, self-determined lifestyles. A few of the homes’ features include wider hallways for increased mobility, wheelchair-accessible restrooms with zerothreshold showers, and shorter counter heights. Most importantly, the large living spaces allow for plenty of room to relax and socialize.

The Arc Gateway’s Arizona Group Home was made possible by a State Housing Initiatives Partnership Program (SHIP) grant, while the Potosi Group Home was made possible by a Florida Housing Finance Corporation grant. Both of the homes were built by J. Miller Construction.

Residents of Arizona (top) and Potosi (bottom) in their new homes.

Pearl Nelson Child Development Center benefits from Early Learning Project In recent years, there has been a shortage of Infant Toddler Developmental Specialist (ITDS) in the Escambia County and surrounding areas. In 2016, The Arc Gateway’s Pearl Nelson Center (PNC) helped to fill that void.

PNC received special appropriation from Florida’s legislature to address this shortage and offered two paid ITDS internships. The positions come just in time, too, as there is a growing trend of referrals of children who qualify for Early Steps and are in need of developmental instruction services.

The Early Learning Project is allowing PNC to begin services for children who have milder delays in order to give the

Children on swing during an occupational therapy session.

interns direct experience working with children. In turn, the families are provided with developmental intervention they otherwise may not be able to access.

Part of the special allocation also provided PNC with a Services Support Specialist position to provide case management support for the families in the Early Learning Project. This position assists families in obtaining prescriptions for evaluations when their child’s speech or sensory screening indicates a need for formal evaluation, surveys families of their ongoing support needs, and follows up with Early Steps for updated authorizations for services.

One of the projects supported by the special appropriation in 2016 is on-site and sensory processing screenings at selected childcare centers in the community. The Escambia County Early Learning Coalition referred six centers that are located in high poverty areas. Our therapists have completed 52 screenings on children at four childcare centers. The volume was so great at two of the centers that PNC had to schedule additional follow-up dates to complete all the screenings.

The staff at PNC also benefited from the legislative appropriation. It included unique training opportunities for staff members such as Integrated Listening System Training, Autism Diagnostic Observation Schedule, and the Zero to Three National Conference in New Orleans.

All of these additions, from new positions to newly trained staff, enable PNC to continue providing the finest care to children with I/DD.

9

The Arc Gateway Foundation Mission:

Securing the future for the programs and services of The Arc Gateway to enhance the lives of individuals with intellectual & developmental disabilities.

President’s Report T

he men and women of The Arc Gateway Foundation Board of Trustees have worked diligently this year to meet our mission. As a fundraising board, each person has contributed in a significant way to ensure that the clients of The Arc Gateway are well served. We have done this by raising significant funds as a support organization for The Arc Gateway.

Our signature event, the Wreaths of Joy Gala, includes many of the agency’s staff lending a hand, as well.

The Crab Cake Cook-off is always fun and raises funds every July. Other fundraising events include a golf tournament, Tootsie Roll drive, tennis tournament and other smaller events throughout the year. The board, hand-in-hand with Grier Ward, Foundation Director, and Missy Rogers, CEO, successfully raised over $540,000 in 2016.

Marny Needle Foundation President

These funds directly and positively impact The Arc Gateway clients.

From providing assistance for therapies to purchasing needed items for client use, funds raised are put to work on their behalf and your board is determined and honored to serve in this way. The commitment is strong, the passion contagious, and the results are impactful.

We look forward to a great 2017, and we continue to raise our own bar, for The Arc Gateway. Thank you to every donor for the difference you make.

$1,040

Favorite Tweet

raised through local area Restaurant Give Back Nights

$9,148

raised through annual Knights of Columbus Tootsie Roll Drive

10

The Arc Gateway Foundation is a non profit 501(c)(3) organization.

Certificate of exemption number: 85-8012666821C-1. Federal taxpayer identification number: 59-3672786.

Message from the Foundation Director

M

y second year serving as the Foundation Director was filled with great joy knowing the funds we raised directly supported the wonderful individuals we serve. I am proud to say the Foundation exceeded its goals by increasing each event’s net profit from the previous year. The funds raised helped keep the Supported Living Program operable, continuing to provide coaching services to 20 individuals and allowing them to live and work independently in the community. The $67,900 contribution made to the Pearl Nelson Child Development Center covered Grier Ward the funding gap for 4,515 hours of therapy, or 69 percent of the Foundation Director services, for children in need of speech, occupational, or physical Group Homes - 21% therapy. It is gifts like these that make my job so rewarding. None of this would be Program for Adult Learning & Support (PALS) - 20% possible without our passionate supporters, dedicated board trustees, and generous Pearl Nelson Child Development Center - 14% donations from each of you in our community. Over the past year I have truly enjoyed Pollak Training Center - 13% getting to know the individuals in the programs. When I make a visit, they Community Based Employment - 12%always welcome me with a smile and remind me why thePollak Foundation is so important. I consider Industries - 9% myself lucky because I get to make a difference forTransportation the many- individuals we serve, and 7% without them I would not be in this position today.

Supported Living - 2% Senior Adult Program - 2%

Number of Sponsors/Attendees by Event 547

500

Sponsors Attendees

436

400 300 200 100

42

Wreaths of Joy

180

144

115

Crab Cake Cook Off

34

20

Golf Tournament

OFFICERS Marny Needle President Marianne McMahon Vice President Malcolm Ballinger Treasurer Annette Smith Secretary Mary Hoxeng Past President TRUSTEES

Employment Services - 1%

600

2016-2017 Foundation Trustees

Tennis Tournament

Statement of Financial Position for The Arc Gateway Foundation For year ended September 30, 2016

Belle Bear Madrina Ciano Angela Eddy Lee Elebash Rachael Gillette Lane Harper Brooke Henderson Jim Hobbs* Marc Huff Chris Jones Jessica Lee Jack Lurton, III Karen Mansfield Joseph McNair Lori NeSmith Colleen Rogers Brad Schild Sue Straughn Todd Torgersen

Public Support & Other Revenues Contributions

FY 2016

FY 2015

$122,254

$126,456

Special Events

$388,629

$372,514

$29,691

($3,981)

$540,574

$494,989

Contributions to The Arc Gateway, Inc.

$244,524

$261,648

INCOMING TRUSTEES

Special Events Expense

$142,654

$113,596

Operational Expense

$88,993

$112,471

Cam Johnson Kristie Kelley Pamela Hatt

Total Expenditures

$476,171

$ 487,715

$64,403

$7,274

Interest Total Revenue

*Outgoing Trustee

Expenditures

Change In Net Assets

11

Thank You! The Arc Gateway is supported by membership, donations, the United Way of Escambia County, State of Florida Agency for Persons with Disabilities (APD), Department of Health/Children’s Medical Services/Early Steps Program, Escambia County: Human Services Appropriations, and the Department of Education Division of Vocational Rehabilitation.

STAY

CONNECTED

www.arc-gateway.org

The Arc Gateway, Inc. is a non profit 501(c)(3) organization.

Certificate of exemption number: 85-8012674042C-7. Federal taxpayer identification number: 59-0940528.