“Great place, friendly staff. Some good concerts coming up at a reasonable price.”
“Visited The Lights for the first time ever with my daughter for a science show! Wow!”
“The cakes in The Atrium Cafe Bar are to die for!”
“Excellent venue, excellent gig. Gary Delaney, still laughing.”
“Great little venue […] wheelchair access is great couldn't ask for more.”
“Cannot believe we didn't know this was on our doorstep!”
– Reviews left on Google
Contact
Online: www.thelights.org.uk
By phone: 01264 368368
In person: The Lights, West Street, Andover, Hants SP10 1AH
Box Office is open: Mon-Fri 10am-5pm Sat 10am-2pm
Tribute Sat, 2 Sep 7:30pm
Recently voted the no.1 Winner by The National Tribute Awards for Best UK Tribute show!
Starring Rebel Dean (West End, London Palladium, That’ll be the Day) with full live 4 piece band and projection screen including rare pictures and info. If you’ve ever wondered what’s behind the Green Door, now is your chance to find out!!
T £22, P £23, SM £20
Tribute Fri, 8 Sep 7:30pm
Following his appearances with Lionel Richie himself on ITV’s ‘Sunday Night at The Palladium’ and the ‘Graham Norton Show’ for the BBC, Malcolm Pitt delivers a powerhouse and breathtaking performance in this high-octane show celebrating the music of Lionel Richie and the Commodores.
This award winning five-star production also features a stellar line-up of world class musicians including musical director, Jonny Miller from Talon.
T £23.50, P £24.50
Theatre Sat, 9 Sep 7:30pm
Cartoonish capers in Shakespeare’s funniest farce!
Two sets of shipwrecked twins – who lost their doubles years ago – unknowingly end up in the same place at the same time. Chaos ensues; but will the searching siblings find each other in the end?
Expect silly slapstick, abundant anachronisms and memorable music nestled amongst Shakespeare’s poignant poetry as the critically-acclaimed Pantaloons put their own inimitable spin on this classic comedy.
T £15, P £16, SM £13
Special Interest Tue, 12 Sep 7:30pm
The popular star of TV’s Street Psychic, Psychic Private Eyes and Psychic Academy, Tony Stockwell has a longestablished credibility as one of the top Intuitive Mediums. His mediumship has the potential to change someone’s life and instil in them a sense of peace, comfort, and purpose. We hope that nobody can fail to come away untouched by the experience.
Recent legislative guidelines insist that any Evening of Mediumship should be billed ‘for entertainment purposes’.
T £23.50, P £24.50
Tribute Fri, 15 Sep 7:30pm
This outstanding show is packed full of hits such as Calendar Girl, Happy Birthday Sweet Sixteen, Breaking Up Is Hard To Do, (Is This The Way To) Amarillo, Stupid Cupid and of course Oh! Carol, masterpieces made famous not only by Sedaka but also other well-known performers like Connie Francis, Tony Christie, Davy Jones, and Tom Jones.
From humble beginnings to staggering success the Neil Sedaka story is unlike any other.
T £23, P £24, SM £21
Comedy Sat, 16 Sep 8pm
Rosie Jones is embarking on her FIRST EVER UK tour and, boy, she is EXCITED. Join Rosie as she ponders whether she is a national treasure, a little p***k, or somewhere in between! This show is guaranteed to be full of unapologetic cheekiness, nonsensical fun and unadulterated JOY from the triple threat herself.
Presented by Off The Kerb.
Age guidance: 14+
T £14, P £15
Comedy Thur, 21 Sep 8pm
Angela Barnes (Mock The Week, Live at the Apollo, 8 Out of 10 Cats Does Countdown and former chair of BBC Radio 4’s The News Quiz) has good intentions but trying to live your best life, as it turns out, is really bloody hard. Stand-up, stories and jokes from “…a gloriously down-to-earth, straight-talking and extremely funny comic” (Guardian)
Age guidance: 14+
Presented by Off The Kerb
T £16
★★★★★
a natural born storyteller…
Hot Mess is hilarious”
VOICE MAG
Special Interest Fri, 22 Sep 7:30pm
In ‘rockstar’ climber Hazel Findlay’s new show, she’ll walk you through the biggest internal battles she’s faced in her career and how she’s overcome them.
She’ll take stories from her most difficult ascents and wild expeditions, such as her recent climbing trip to Greenland with Alex Honnold, to talk about the psychological ‘walls within’ that we all face, such as imposter syndrome, fear of failure, distraction, and motivation.
Presented by Speakers From The Edge
T £17, P £18, C £14, SM £14
Music Sat, 23 Sep 8pm
Stadium anthems, power ballads, and timeless classics performed with all the fun, passion, and warmth of the most influential musical decade in history.
Music to sing, shout, dance, head-bang and air guitar to.
The UK’s 80’s Rock One Stop Party BandIron Tyger are here this autumn!
T £18, OTD £20
Standing Arena Event
Tribute Fri, 29 Sep 7:30pm
This breath-taking show has rock ’n’ rolled audiences across the globe from Cardiff to California, Barking to Bangkok and Swindon to Sweden and is guaranteed to have everyone singing and dancing along to the music.
Whatever the season, whatever the excuse to party, make your Heartbeat a little faster with the show that has thousands of fans the world over saying: “I can’t believe it’s not Buddy!”
T £23, P £24
Family Sat, 30 Sep MATINEE 2pm
Ultimate Dinosaurs is the hit sold-out stage show starring dinosaur aficionado Dr Ben Garrod. Get ready to go on an exciting pre-historic adventure as Ben talks you through the deadliest predators that ever roamed the planet. Yes, dinosaurs such as Tyrannosaurus rex, Allosaurus and Spinosaurus would have walked or swam right where you are now!
So come and test your knowledge against Dr Ben in this hit live interactive show which is bigger and better than ever.
T £17, C £15, CH £15
Comedy Thur, 5 Oct 7:30pm
Carl Hutchinson is back with a brand-new show for 2023. After a mammoth 87 date run in 2022, Carl capitalised and got right to work to produce his best show yet.
If you’ve seen the Geordie in action before you know exactly what type of amazing night you’re in for. If you haven’t seen Carl, prepare to be dazzled by the UK comedy scene’s best kept secret.
T £15
Seated Arena Event
Tribute Fri, 6 Oct 7:30pm
Wherever the group play they receive superb plaudits; “The Soundalike quality is quite sensational” (The Stage).
For a truly amazing experience and an opportunity to hear all the great Bee Gees hits; Tragedy, Night Fever, Massachusetts, Stayin Alive, Jive Talkin, etc, in a 2-hour explosion of music and vocal harmony, this is a night not to be missed!
T £25, P £26
Theatre Thur, 12 Oct 7:30pm
Theatre Fri, 13 Oct 7:30pm
Lord Knows the chair of The Whombledun International Invitational Tennis Tournament has died and his son, Hugh, is suspicious. The police won’t take the case so Hugh calls in Perry & Penny Pink, private investigators.
What transpires has all the hallmarks of multi-award-winning New Old Friends particular brand of theatrical hilarity: a cast of four performers play countless characters with quick-fire changes and
quicker wits. Expect mirth, murder, and mayhem, with a side of tennis.
T £16, P £17, SM £14
Crimes on Centre Court
a deuce
show!
Western Daily Press
is
of a
It’s the funniest, most uplifting performance you could possibly go and see right now.”
Tribute Sat, 14 Oct 7:30pm
In this, their 22nd anniversary year of playing classic 1970s Genesis, G2 Definitive Genesis are delighted to be returning to The Lights.
G2 pay tribute to a vintage period in Genesis’ long and colourful history, the four-man “Seconds Out” era, and earlier Gabriel years. With a repertoire extending from the 1970 Trespass album to 1980’s Duke, G2 faithfully recreate some of the finest progressive rock ever written.
T £23, P £24
Tribute Fri, 20 Oct 7:30pm
Tribute Sat, 21 Oct 7:30pm
Get ready to Break Free with the UK’s biggest Queen Tribute band – Majesty, in a brand-new show – The Break Free Tour!
Join Freddie, Brian, Roger and John as they take you on a magical journey performing The Best of Queen, whilst celebrating the music and showmanship of the UK’s favourite rock band.
T £25.50, P £26.50
Family Mon, 23 Oct 11:30am
Following the huge success of ‘The Three Billy Goats Gruff’, Lost The Plot Theatrical hit the road with another family classic... It’s time to get blown away in this brandnew musical adventure of The Three Little Pigs!
Join our three pigs as they excitedly leave the family sty in search of new adventures!
Age recommendation: 2+
T £13 (all seats), FT £45
Family Wed, 25 Oct 2pm
Roll up, roll up! Morgan & West are back with a massive magic show for kids (and their childish grown-ups)!
Expect gawps, gasps, and guffaws in this relentlessly funny and fantastical magicfilled extravaganza, guaranteed to delight those aged five and 105, and indeed everyone in between!
Age: 5+
T £12, CH £10, FT £40, SM £10
Tribute Fri, 27 Oct 7:30pm
On February 9th 1961, The Beatles made the first of their 292 appearances at the now legendary Cavern Club in Mathew Street, Liverpool. 50 years on, The Cavern Beatles, a band fully endorsed and licensed by the same club will be coming to The Lights with their remarkable show.
It’s a Magical History Tour through the works of the greatest pop music phenomenon. Replicating the excitement and energy of Beatlemania, the psychedelic era of Sgt. Pepper, and the creative masterpieces of The White Album and Abbey Road.
T £24, P £25
Comedy Wed, 1 Nov 8pm
Comedy Thur, 2 Nov 8pm SOLD OUT
Get ready to dive into a rabbit hole of the best jokes in the world - star of Live at the Apollo and sell-out sensation Gary Delaney is back!
Gary has been through the laughing glass and he’s ready to bring you a brand-new show with hit after hit of the kind of oneliners only a master could craft. If you’re hunting for snark, Gary’s got it covered!
Age Guidance: 16+
“A cavalcade of brilliantly inventive puns” Guardian
T £21, P £22
Tribute Fri, 3 Nov 7:30pm
Bye Bye Baby are a jaw-dropping tribute to the musical phenomenon ‘Jersey Boys’ and the timeless, iconic music of ‘Frankie Valli and The Four Seasons’.
Incredible four-part harmonies, roof raising falsetto complete with energetic and stylish choreography – all backed by their excellent 4-piece band - ensures that Bye Bye Baby is a show that will make it a night remember!
T £23.50, P £24.50
Comedy Sat, 4 Nov 8pm
Rhys James is right back where he belongs: on tour around the country, with a markedly different schedule to Chelsea’s fixture list to prove he is not the footballer.
One of the final Mock The Week regulars and star of Live At The Apollo, Rhys’s previous tour sold out over 70 dates nationwide. Since then, he’s released a third, ARIA nominated, Radio 4 series; starred in ‘The Great American Joke Off’ for US network The CW; and been hurled through the air on a bungee cord by Micah Richards on ‘A League Of Their Own’.
Age Guidance: 16+
T £20, P £21
Thur, 9 Nov 8pm
Mark Watson’s 12-year-old son has just got a phone. His 70-year-old dad has been through the most frightening experience of his life.
Both a dad and a kid himself, around the midpoint of his life, the Taskmaster star and multiple award-winner returns. He’ll consider the search for meaning that we’re all on, with or without Google. There’ll be a lot of jokes, and a show that’s different every night.
Age Guidance: 14+
T £20, P £21
Music Sat, 11 Nov 7:30pm
A chance to see live on stage one of the only performing original rock’n’roll pioneers in the world today.
Marty began his career in 1957 - and was one of the first British singers to play a leading part in those early formative and ground breaking ‘rock’n’roll’ years’. Today he celebrates 8 decades as a hit recording artist and songwriter.
A show not to be missed!
T £26, P £27
Tribute Fri, 17 Nov 7:30pm
And Finally… Phil Collins are credited as being the UK’s Top Phil Collins Tribute, fronted by singer Chris O’Connell who brings to the stage the charisma and characteristics of the man who fronted Genesis and has sold 150 million albums in his solo career.
This is a great opportunity to come and celebrate with us the illustrious career of the one and only Phil Collins.
Tribute Fri, 18 Nov 8pm
Definitely (Not) Maybe the UK’s BEST and MOST AUTHENTIC Oasis tribute band.
Oas-is have toured all over the UK and Europe, and performed live on prime time TV, playing some of the most famous venues and theatres in the country.
Oas-is have worked with the likes of Alan McGee and Oasis tour DJ Phil Smith; having shared a stage with both many times.
T £15, OTD £17
Special Interest Wed, 22 Nov 7:30pm
World-renowned, multi award-winning magician and west-end star Ben Hart returns to the stage in his most personal show yet.
Drawn from his experience of travelling India to discover lost, real magic, Hart sheds his usual sleight-of hand trickery and lies in favour of stunning displays of wonderment and a search for the truth… Don’t miss this chance to catch the world’s foremost magic storyteller in this all-new show.
Age recommendation: 12+
T £17.50, P £18.50, SM £15.50
Music Fri, 24 Nov 7:30pm
Tenors Unlimited, the ‘Rat Pack of Opera’, was formed 20 years ago to expand on the perception of what a 21st century tenor could be. The UK’s original classical crossover ‘man band’ brings their own blend of wit, humour, charm and vocal arrangements to their performances. Indulge yourself in an exciting night’s entertainment as these great showmen captivate you with soaring vocals, velvet harmonies and a killer sense of humour!
T £25, P £26, SM £23
Comedy Wed, 6 Dec 8pm
Justin is back: still funny, yet middle aged. A brand-new show that may contain:
Yoga, getting older, Madonna, shoplifters, Labradoodles, middle-aged cyclists, The Menopause, running, hating football fans but loving football, not drinking, funerals, is Tapas a rip off?, Captain Tom, Droylsden, the environment, self-improvement, ruining a sexual position, electric car charging spots used by doggers, nursery graduation, horses, Stig look-a-likes, home cooked food in places that aren’t your own home. And he’s got a new suit. Come, it’ll be fun.
Age Guidance: 14+
T £15, P £16, U £5 (with proof of JSA)
Tribute Fri, 8 Dec 7:30pm
For The First time ever a “Tennessee Country Christmas” is coming to Celebrate the festive Season here in the UK...
A Tennessee Christmas celebrates renditions of Christmas favourites in a Country Style combined with some of the biggest selling hits from our Country Superstars!
Join Dolly Parton, Kenny Rogers, Johnny Cash, Patsy Cline and Garth Brooks along with a few Surprise performers for a Country Christmas to remember.
T £24, P £25
Family Sat, 9 Dec 2pm
What better way to enjoy the festive season than with time-travelling magicians Morgan & West! Come along to a show full of fabulous family friendly fun, frantic festive frolics, and fantastic facial furniture! The dynamic duo deal out a delightful dollop of deception, deftly delivered with a dash of derring-do. Awesomely alliterative acts of amazement and astounding asymmetry* await!
Theatre Sun, 10 Dec 7:30pm
Following the success of The Hound of The Baskervilles radio play in 2022, Crime and Comedy Theatre Company bring A Christmas Carol (radio play) to The Lights stage in December!
Live on stage and in person, television favourites COLIN BAKER (Doctor Who, The Brothers) and PETER PURVES (Blue Peter, The Office) lead the cast in a new adaptation of Charles Dickens’ Christmas classic.
Age Guidance: 10+
T £19, P £20, SM £18
Music Fri, 15 Dec 7:30pm
JAZZ AT THE MOVIES is a unique jazz group who put an irresistible spin on classic movie themes and soundtrack songs from silver screen sources both familiar and obscure.
During December Jazz at the Movies present their joyous, jazzy swinging Christmas show, a hugely popular, everevolving stocking-full of 20th century holiday classics and curiosities.
T £21, P £22
Neil Sands Productions
Music Thur, 21 Dec MATINEE 2pm
Neil Sands and his wonderful cast are back with the new 2023 production of their hit show, a spectacular spirit lifting, heart-warming, afternoon of festive nostalgia.
Join them for a dazzling sleigh ride of yuletide memories, filled with over 60 of your all-time favourite Christmas songs and Carols that will have you singing along from start to finish and bringing back so many wonderful memories of Christmases past.
T £15.50
Family Fri, 22 Dec 10:30am & 1pm
Family Sat, 23 Dec 10:30am & 1pm
Christmas is a season of joy, love and sharing, a time when Santa delivers presents all over the world…but what would Santa himself like for Christmas?
Join a fun, festive, musical adventure to give Santa the very best Christmas, then meet him at his home in the North Pole! Every child will receive a special present from Father Christmas in our popular meet, greet and treat, after the most Christmassy Christmas show ever!
T £10 (all seats)
Tribute Fri, 12 Jan 7:30pm
Regarded as the UK’s number-one Pink Floyd tribute, are renowned for their stunning celebration of one of the world’s greatest musical icons.
For over 25 years, the incredibly talented musicians who make up the Think Floyd show have managed to faithfully recreate all the atmosphere, visual magnitude and musical excellence of Pink Floyd live on stage. It’s no wonder they have long been regarded as The UK’s finest tribute to Pink Floyd.
T £29.50, P £30.50
Ballet Theatre UK
Dance Sun, 14 Jan MATINEE 2pm & 7pm
Join Ballet Theatre UK as we follow the yellow brick road and discover all the wonders of Oz. Enjoy Dorothy, the Scarecrow, Tinman, and Lion, (and yes Toto too) as they seek the Wonderful Wizard to find that there’s no place like home!
The Wizard of Oz is a two act, full-length, ballet adaptation of the iconic tale by L. Frank Baum, told through the magic of classical dance.
T £20, P £21, SM £17,
C £17, CH £13
Family Sat, 20 Jan 11am
The Pied Piper Theatre Company and Deafinitely Theatre present a retelling of a story by Raymond Antrobus and Polly Dunbar.
Little Bear can’t hear Dad Bear calling, but feels the floor vibrate with heavy footsteps... Little Bear can’t catch the funny joke at school when friends are laughing but feels the crunch of snow on frozen pavements.
Join Little Bear and Dad Bear as they learn how there are many ways to communicate love, and to find your place in the world.
T £12, P £40 (2+2)
Comedy Tue, 23 Jan 8pm
Comedy Wed, 24 Jan 8pm
You might have seen him on Scared of the Dark, Would I Lie to You, Have I Got News for You, The Royal Variety, QI, Blankety Blank, The Last Leg, and tons more as well. He’s been called an “overnight success” - Even though he’s been doing this for bloody yonks!
Chris McCausland is hitting the road again with another masterclass in stand-up
comedy that has literally been yonks in the making.
Age Guidance: 16+
T £22.50, P £23.50
Passionate and ribtickling. An illuminating, heartfelt performance.
Highly recommended!”
Ed Fest Magazine
Tribute Fri, 26 Jan 7:30pm
Tribute Sat, 27 Jan 7:30pm
The unique Abba look and sound is replicated with an incredible attention to detail as the beautiful lyrics penned by Benny and Bjorn are sung in wonderful harmony by all seven performers on stage with two outstanding Abba girls completing the line-up, adding the essential glitz and glamour to a wellpolished and gently humorous show.
Dynamic non-stop choreography, stunning visuals, top-class musicianship and an ALL-LIVE performance ensures that the ABBA Forever tribute show captivates audiences from the opening refrain to the final sing-along chorus of this two-hour spectacular.
T £28.50, P £29.50
Family Multiple Dates Starting Sep
Once a month Amanda from Merry-goRound Storytelling will bring to life a favourite story or classic tale with music, movement, early years drama, and lots of imaginative fun. These interactive storytelling sessions are perfect for inquisitive minds and anyone who just loves stories.
Sessions will include sensory props and a chance for all children to pretend to be the characters from their favourite stories.
T £6, AA £2
September 2023 to April 2024
Seven Classical Concerts
Thursday 28 September, 7:30pm
The Kassia Trio Two Saxophones and Piano
Thursday 26 October, 7:30pm
Young-Choon Park Piano
Performed at:
Thursday 23 November, 7:30pm Alessandro Cortello & Ralph Woodward Tenor and Piano
Season Tickets £75 from www.andovermusicclub.co.uk
Individual Tickets £15 from The Lights
Presented by:
2024 starts with Sarah Williamson (Clarinet) on Thursday 25 January
Christmas with the Andover Town Band
16 December, 7pm
Join Andover’s Championship Section brass band for an evening of festive music at the Lights. Our Christmas concert is always a highlight of the year and is guaranteed to get you in the spirit of the season!
£10 – Adults
£2.50 – Children
Tickets available from the Lights box office and website Registered
Support
Why sign up?
Discounted tickets (selected shows) for you + 1
Discount on food & non-alcoholic drinks in The Atrium Café Bar
Advanced news and members offers in Spotlight Members monthly newsletter
Local & National discounts with affiliated partner The Lifestyle Card
Complimentary tea & coffee voucher
Become
All of this for just £25 per year
All of this for just £25 per year
Give the gift of theatre!
Don't forget, you can treat a loved one this Christmas to a Gift Spotlight Membership for £25. The Membership period starts when the lucky recipient redeems the gift. Please note that the gift membership has a 6 month expiry date. For more details, contact Box Office: 01264 368368
Up to six wheelchairs can be accommodated in Row A of the auditorium. The Lights has level access to all main spaces and accessible WC facilities.
For seated events, a limited number of wheelchair spaces are available, but advance notification must be given. Like all customers, wheelchair users are urged to book in advance as all spaces held for wheelchair users are released onto general sale once all other seats are sold.
Induction loops are available in both the Auditorium and Arena Hall.
Pre-site visits can be arranged with a member of The Lights team, contact Box Office for more information.
For those with mobility issues we recommend seats in Rows A - C.
Accessible toilets and babychanging facilities are provided.
Guide, hearing, and assistance dogs are welcome throughout the building.
An essential companion scheme is available for people with a disability who require someone to assist them and support their visit to the venue.
Some Arena music events are standing only. Customers with access requirements or those who have difficulty standing for long periods should inform the Box Office in advance of the event. The Duty Manager of the event will do everything possible to ensure a comfortable viewing position is provided. It is not possible to place freestanding stools or seats at the front of the arena for Health and Safety reasons.
Children under the age of two years are only admitted to the auditorium for family and children’s shows and must be as a babe in arms. Children over two years will require their own seat and therefore a ticket.
Child booster seats are available for use on a first come first served basis.
The Lights venue is listed on Euan’s Guide, a listings and review website that helps disabled people and their families know which venues are truly accessible.
Please discuss any access requirements with the Box Office team when making your booking.
Please note that this information is correct at the time of going to print, but that it may be subject to change. Please check with the Box Office before attending your first class.
Moving into Stillness
Mondays at 6:15pm
Qi Gong
Thursdays at 10am
For more information or to book, please contact: andoveryogacollective@gmail.com
Dance group based in Andover; all abilities welcome. Age: 5+ to teenagers. Oblivion Dance academy also have an adult dance fitness class. For more information, contact: 07909 113981 / obliviondance2012@hotmail.co.uk
Please note that this information is correct at the time of going to print but may be subject to change. Please check with the Box Office (01264 368368) before attending your first class.
Mondays 1:30pm-3pm
Join your local, friendly Community Choir singing music and harmonies from all over the world. No auditions, no need to read music just a love of singing and fun required.
£6 per person per week and your first session is free!
Contact Ysanne Bonner by email: ysannebonner@hotmail.co.uk
Various days and times
Offering classes from Pre-school to Adult in Ballet, Tap and Modern Theatre Dance
Contact: suzanneschoolofdancing@ gmail.com or 01264 352606
For more information about any of these events visit www.testvalley.gov.uk/events All information is accurate at time of publication but may be subject to change.
Online: Visit www.thelights.org.uk
By Phone: Call 01264 368368
In person: Monday to Friday 10am to 5pm and 1 hour prior to evening shows. Saturday 10am – 2pm.
By post: The Lights, West Street, Andover, Hants SP10 1AH
We gratefully acknowledge the generous support of:
Sponsorship opportunities are now available across our programme. If your business is interested, then please contact Jake: jward@testvalley.gov.uk in the first instance.
Owned and Managed by
The venue is situated a two-minute walk from the main town centre and bus station and a ten-minute walk from Andover Rail station. Andover is well placed off the A303 and within easy reach of the A34.
Please note that we charge a £1.20 non-refundable booking fee.
Tickets can be printed at home, collected at Box Office, or posted for £1. The Lights reserves the right to change ticket prices or apply special offers.
Reservations will be kept for 3 days after which time they will be released for sale.
Buy 10 tickets for 1 show and you will receive the 11th free of charge.
Concessionary ticket prices are available on selected shows for senior citizens over 60 years, children under 18, and full-time students. Proof of entitlement may be requested.
Children under 2 years are permitted on laps for family and children’s shows.
Audience members may be dancing in their seats for certain performances in the auditorium.
A refund, gift voucher or transfer to an alternative show will be offered for any event which we have cancelled (excluding the £1.20 non-refundable online booking fee).
We will offer a refund, gift voucher or transfer to an alternative show to any customer who is unable to attend an event that we have rescheduled. In these cases, we are only able to offer refunds up to two weeks before the new date of the event.
If you feel able to, we gratefully accept donations of your ticket value in place of refunds or gift vouchers when events cannot take place.
We do not offer refunds for non-attendance at events due to other demands on a ticket holders time, or for general illness.
In exceptional circumstances, we may be able to help you to exchange your tickets for another event or, in the case of sold-out shows, make your tickets available to someone on a waiting list. If we are able to resell them, we will return the face value of the ticket in gift vouchers.
If you have any questions regarding our refund policy, please do not hesitate to contact the Box Office: 01264 368368 or email: stop@thelights.org.uk
There are multiple car parks close to The Lights, including West Street Car Park, The Chantry Centre Multi-Storey Car Park, Marlborough Street Car Park. See The Lights website for more details.
