February 16-19, 2017

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W E E K E N D E D I T I O N | F E B R U A R Y 16 -19, 2 0 17 | T W I C E W E E K LY I N P R I N T | O U D A I LY. C O M

OUDAILY

For 100 years, the student voice of the University of Oklahoma

WAITING GAME

NOOR EEMAAN/THE DAILY

At Goddard Health Center, limited staff and tight budgets mean long wait times for students seeking mental health care. When minutes and hours are crucial, students wait days and weeks — sometimes months. EMMA KEITH • @SHAKEITHA _97 ason Cullen spent six weeks enduring worsening panic attacks and suicidal thoughts in fall 2016 before he was finally able to receive mental health care. “Just being told that it would be six weeks, that on its own kind of made it worse — it made things feel just kind of worthless,” said Cullen, geology and math senior. Although not all who seek mental health services through the

CALEB JOURDAN/THE DAILY

Mason Cullen, math and geology senior, describes his experience at Goddard Health Center and his wait time for an appointment on Nov. 28.

MENTAL HEALTH RESOURCES Goddard Health Center — University Counseling Center: Call 405-325-2911 to make an appointment with a Goddard counselor, or visit its website for more information. OU Psychology Clinic: Call 405-325-2914 for more information. The OU Counseling Psychology Clinic offers counseling sessions conducted by OU counseling psychology doctoral students. Norman Regional Hospital Behavioral Medicine Call: 405-307-5555 OU Behavior Intervention Team (BIT) Call 405-325-7700 or fill out an online form. By filing a BIT report, members of the OU community can document and provide help for someone exhibiting concerning or violent behavior. 24/7 National Suicide Prevention Lifeline Call 1-800-273-8255 or start an online chat. Trained responders answer 24/7. If you or someone you know is in immediate danger of harming themselves or someone else, call 911.

University Counseling Center endure extended wait times — measured from the day a patient calls the center to the day of the intake appointment — like those Cullen experienced, the counseling center still experiences severe understaffing and a lack of resources relative to OU’s student population. Without access to the help he needed, Cullen felt his schoolwork slip, he said. “I tend to have a pretty good grasp on school and going to class and stuff, but I definitely noticed that I kind of lost a lot of motivation to do stuff,” Cullen said. “I would deliberately just not care about whether I did a good job or not and kind of just do things to get them done.” Scott Miller, director of the University Counseling Center, said in an email that in fall 2016 the center saw one-third of appointments within one to two days of the patient calling to schedule the intake appointment, and he said that the average wait time was only 9.6 days. This ratio can mean that some students experience wait times far above the average Miller provided. Of the 72 students who completed The Daily’s questionnaire, 59 reported seeking mental health care at Goddard’s University Counseling Center, but only three students reported a wait time of one to six days. Six reported

waiting one to two weeks, 17 reported two to three weeks, 16 reported three weeks to one month, 13 reported one to two months, and four students said they waited more than two months to be seen at the counseling center. Miller also said in the email that the counseling center currently employs 17 staff members — six Ph.D-certified psychologists, two psychiatrists, one licensed alcohol and drug counselor, four psychology interns, and four graduate students. According to the International Association of Counseling Services Inc., campus mental health centers should maintain a ratio of one professional full-time staff member to every 1,000 to 1,500 students for overall campus well-being. This recommended number excludes temporary interns or trainees as well as psychiatrists, who primarily fulfill prescription needs rather than counseling needs. Well below these standards, the counseling center only employs seven full-time professional staffers to serve the Norman campus’ student population of 27,937. This means OU’s Norman campus has one mental health professional per 3,991 students, a number more than twice the association’s recommended ratio. Even if interns, graduate students and psychiatrists were included in those numbers, the ratio would be one mental health professional per every 1,643 students. Miller said while three-to-fourweek wait times do not surprise him, he is unaware of cases in the two-month wait time range. OU students are not the only university students experiencing these mental health professional ratios. The Texas Tribune reports that the University of Houston, Texas A&M University, the University of Texas-Austin, Texas State University, Texas Tech University and the University of North Texas are all understaffed by the International Association of Counseling Services Inc.’s standards as well. According to the Texas Tribune, the University of Houston is furthest from the ideal ratio with one full-time professional staffer per 3,285 students, and all of these institutions report that a two-tothree-week wait time is normal at their campus counseling centers. While he said he understands the counseling center’s staffing difficulties, Cullen said six weeks was a lot of waiting to endure. “I’m sure that they see a lot of

people, but I think six weeks is kind of ridiculous,” Cullen said. “And I think they need to do what they can to kind of bump those intake wait times down.”

A

fter Elaina Fees waited six weeks for a counseling appointment that she ended up canceling, she found herself urgently needing mental health care. Fees, a public and nonprofit administration and women’s and gender studies freshman, said she called the University Counseling Center in fall 2016 for an emergency appointment around 10 a.m. and was asked if she could make it through the day without coming in. When she said no, she was scheduled for a 3:30 p.m. appointment. Waiting through the day was a struggle for Fees, who said she skipped classes without a doctor’s note and spent the afternoon wrestling with her mind. “I think that one was the hardest for me with my experiences with Goddard is like, I really needed somebody, I really did,” Fees said. “I consider myself a strong person — I consider myself able to move and shake and do all the things you need to do, but whenever you’re at war with yourself and it’s not a war you want to fight, it’s really difficult.” Though she arrived at the counseling center at 3:15 p.m. for her appointment, Fees said she was not able to see anyone until 3:50 p.m. and could only stay for 25 to 30 minutes so she could make it to a 4:30 p.m. class.

HOW LONG STUDENTS WAIT

1day

In a crisis or emergency situation, students can see a mental health professional at the University Counseling Center the same day they call.

10 days Students wait an average of 9.6 days to see a mental health professional at the University Counseling Center.

60 days Some students have waited two or more months to see a mental health professional at the University Counseling Center.

Sources: University Counseling Center Director Scott Miller and an OU Daily questionnaire

see WAITING page 2

CAITLYN EPES/THE DAILY

Elaina Fees, public and nonprofit administration and women’s and gender studies freshman, sits in Gaylord Hall Jan. 31. Fees spoke about her experience with mental illness and waiting for treatment.


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