
Preface ............. xvii
About the Authors ............... xxiv
PART 1 Organizing Projects
CHAPTER 1
Introduction to Project Management ....... 2
1.1 What Is a Project? 4
1.2 History of Project Management 5
1.3 How Can Project Work Be Described? 6
1.3a Projects versus Operations 6 / 1.3b Soft Skills and Hard Skills 6 / 1.3c Authority and Responsibility 7 / 1.3d Project Life Cycle 8
1.4 Understanding Projects 9
1.4a Project Management Institute 9 / 1.4b Project Management Body of Knowledge
(PMBOK Guide 6e) 10 / 1.4c The PMI Talent Triangle 11 / 1.4d Selecting and
Prioritizing Projects 11 / 1.4e Project Goals and Constraints 12 / 1.4f Defining Project
Success and Failure 12 / 1.4g Using Microsoft Project® to Help Plan and Measure
Projects 13 / 1.4h Types of Projects 13 / 1.4i Scalability of Project Tools 14
1.5 Project Roles 15
1.5a Project Executive-Level Roles 15 / 1.5b Project
Management-Level Roles 15 /
1.5c Project Associate-Level Roles 16
1.6 PMBOK Guide 7e 16
Standard for Project Management ANSI/PMI 99-0012021 16 / PMBOK Guide 7e 18 /
1.0 Introduction 18 / 2.0 Project Performance
Domains 18 / 3.0 Tailoring 19 /
4.0 Models, Methods, and Artifacts (MMA) 20
1.7 Agile Introduction 20
1.7a Agile Terms Used in an Introduction to Project Management 22
1.8 Overview of the Book 24
1.8a Part 1: Organizing and Initiating Projects 25 / 1.8b
Part 2: Leading Projects 25 /
1.8c Part 3: Planning Projects 26 / 1.8d Part 4:
Performing Projects 27
Summary 27
Key Terms Consistent with PMI Standards and Guides 28
Key Terms Consistent with Agile Practice 28
Chapter Review Questions 28
Discussion Questions 29
PMP Exam Study Questions 29
Integrated Example Projects 30
Semester Project Instructions 32
Project Management in Action 33
References 34
Endnotes 34
CHAPTER 2
Project Selection and Prioritization
2.1 Strategic Planning Process 37
2.1a Strategic Analysis 37 / 2.1b Guiding Principles 38 / 2.1c Strategic Objectives 41
2.1d Flow-Down Objectives 41
2.2 Define Portfolio Management 41
2.2a Portfolios 42 / 2.2b Programs 42 / 2.2c Projects and Subprojects 43
2.3 Perform Portfolio Management 45
2.3a Assessing an Organization’s Ability to Perform Projects 45 / 2.3b Identifying Potential Projects 46 / 2.3c Using a Cost-Benefit Analysis Model to Select Projects 48 /
2.3d Using a Scoring Model to Select Projects 49 / 2.3e Prioritizing Projects 53 /
2.3f Resourcing Projects 53
2.4 Securing Projects 54
2.4a Identify Potential Project Opportunities 55 / 2.4b
Determine Which Opportunities to Pursue 55 / 2.4c Prepare and Submit a Project Proposal 55 / 2.4d Negotiate to Secure the Project 56
2.5 PMBOK Guide 7e 56
2.5a Stakeholders 57 / 2.5b Team 57 / 2.5c Development Approach 57 /
2.5d Planning 57 / 2.5e Uncertainty 57
2.6 Agile Project Selection 57
2.6a Agile Terms Used in an Introduction to Project Selection and Prioritization 58 Summary 60
Key Terms Consistent with PMI Standards and Guides 61
Key Terms Consistent with Agile Practice 61
Chapter Review Questions 61
Discussion Questions 62
PMP Exam Study Questions 62
Exercises 63
Integrated Example Projects 64
Semester Project Instructions 65
Project Management in Action 66
References 67
Endnotes 68
CHAPTER 3
Chartering Projects .................................................................... ................................... 70
3.1 What Is a Project Charter? 72
3.2 Why Is a Project Charter Used? 73
3.3 When Is a Charter Needed? 74
3.4 Typical Elements in a Project Charter 74
3.4a Title 76 / 3.4b Scope Overview 76 / 3.4c Business Case 76 / 3.4d Background 76 /
3.4e Milestone Schedule with Acceptance Criteria 76 / 3.4f Risks, Assumptions, and
Constraints 77 / 3.4g Resource Estimates 77 / 3.4h
Stakeholder List 77 /
3.4i Team Operating Principles 78 / 3.4j Lessons
Learned 78 / 3.4k Signatures and Commitment 78
3.5 Constructing a Project Charter 79
3.5a Scope Overview and Business Case Instructions
79 / 3.5b Background Instructions 79 /
3.5c Milestone Schedule with Acceptance Criteria
Instructions 80 / 3.5d Uncertainty
Instructions 83 / 3.5e Resources Needed Instructions 84 / 3.5f Stakeholder List
Instructions 86 / 3.5g Team Operating Principles
Instructions 86 / 3.5h Lessons
Learned Instructions 87 / 3.5i Signatures and Commitment Instructions 87
3.6 Ratifying the Project Charter 88
3.7 PMBOK Guide 7e 89
3.7a Stakeholders 89 / 3.7b Team 89 / 3.7c
Development Approach and Life Cycle 89 /
3.7d Planning 89 / 3.7e Measurement 89 / 3.7f
Uncertainty 90
3.8 Agile Projects and Charters 90
3.8a Agile Terms Used in Chartering Projects 90 / 3.8b Agile 91
3.9 Starting a Project Using Microsoft Project 92
3.9a MS Project Introduction 93 / 3.9b Setting up Your First Project 94 / 3.9c Define Your Project 95 / 3.9d Create a Milestone Schedule 96
Summary 100
Key Terms Consistent with PMI Standards and Guides 101
Key Terms Consistent with Agile Practice 101
Chapter Review Questions 101
Discussion Questions 102
PMP Exam Study Questions 102 Exercises 103
Integrated Example Projects 104
Semester Project Instructions 106
Project Management in Action 106
References 109
Endnotes 110
PART 2 Leading Projects
CHAPTER 4
Organizational Capability: Structure, Culture, and Roles ......................................... 112
4.1 Types of Organizational Structures 115
4.1a Functional 115 / 4.1b Projectized 116 / 4.1c Matrix 117
4.2 Organizational Culture and Its Impact on Projects 121
4.2a Culture of the Parent Organization 122 / 4.2b Project Cultural Norms 123
4.3 Project Life Cycle 124
4.3a Define-Measure-Analyze-Improve-Control (DMAIC) Model 125 / 4.3b Research and
Development (R&D) Project Life Cycle Model 125 /
4.3c Construction Project Life
Cycle Model 125
4.4 Traditional Project Executive Roles 126
4.4a Steering Team 126 / 4.4b Sponsor 127 / 4.4c
Customer 130 / 4.4d Chief Projects
Officer/Project Management Office 131
4.5 Traditional Project Management Roles 132
4.5a Functional Manager 132 / 4.5b Project Manager 132 / 4.5c Facilitator 135
4.6 Traditional Project Team Roles 136
4.6a Core Team Members 136 / 4.6b Subject Matter Experts 137
4.7 PMBOK Guide 7e 138
4.7a Team 138 / 4.7b Development Approach and Life Cycle 138 / 4.7c Project Work 138 /
4.7d Tailoring 139
4.8 Agile Projects and Organizational Capability 139
4.8a What Is Agile? 139 / 4.8b Agile Terms Used in Organizational Capability 140 /
4.8c Agile Manifesto Principles to Cover 140 / 4.8d
Why Use Agile? 140 / 4.8e What Is an
Agile Mindset? 141 / 4.8f What Is Needed for Agile to Be Successful? 141 /
4.8g What Is an Agile Project Life Cycle? 141 / 4.8h
What Are the Key Roles in Agile
Projects? 142
Summary 144
Key Terms Consistent with PMI Standards and Guides
145
Key Terms Consistent with Agile Practice 145
Chapter Review Questions 145
Discussion Questions 146
PMP Exam Study Questions 146
Exercises 147
Integrated Example Projects 147
Semester Project Instructions 149
Project Management in Action 149
References 151
Endnotes 152
CHAPTER 5
Leading and Managing Project
Teams .......................................................................
. 154
5.1 Acquire Project Team 156
5.1a Pre-assignment of Project Team Members 157 /
5.1b Negotiation for Project Team
Members 157 / 5.1c On-Boarding Project Team
Members 158
5.2 Develop Project Team 159
5.2a Stages of Project Team Development 159 / 5.2b
Characteristics of High-Performing
Project Teams 162 / 5.2c Assessing Individual Member
Capability 165 /
5.2d Assessing Project Team Capability 166 / 5.2e
Building Individual and Project Team
Capability 168 / 5.2f Establishing Project Team
Ground Rules 170
5.3 Manage Project Team 175
5.3a Project Manager Power and Leadership 175 / 5.3b Assessing Performance of Individuals and Project Teams 177 / 5.3c Project Team Management Outcomes 177
5.4 Relationship Building Within the Core Team 178
5.5 Managing Project Conflicts 179
5.5a Sources of Project Conflict 180 / 5.5b ConflictResolution Process and Styles 182
5.5c Negotiation 182
5.6 Communication Needs of Global and Virtual Teams 185
5.6a Virtual Teams 185 / 5.6b Cultural Differences 185 / 5.6c Countries and Project Communication Preferences 186
5.7 PMBOK Guide 7e 187
5.7a Team 187 / 5.7b Stakeholders 187 / 5.7c
Development Approach 187 /
5.7d Planning 187 / 5.7e Delivery 187 / 5.7f
Measurement 188 / 5.7g Uncertainty 188
5.8 Agile Project Teams 188
5.8a Agile Terms Used in Leading and Managing
Project Teams 189
Summary 191
Key Terms Consistent with PMI Standards and Guides 192
Key Terms Consistent with Agile Practice 192
Chapter Review Questions 192
Discussion Questions 193
PMP Exam Study Questions 194
Integrated Example Projects 195
Semester Project Instructions 196
Project Management in Action 197
References 199
Endnotes 200
CHAPTER 6
Stakeholder Analysis and Communication Planning ................................................ 202
6.1 Identify Stakeholders 205
6.1a Find Stakeholders 205 / 6.1b Analyze
Stakeholders 206 / 6.1c Document
Stakeholders 208
6.2 Plan Stakeholder Engagement 211
6.2a Creating a Stakeholder Engagement Assessment Matrix 211 / 6.2b Planning to Build
Relationships with Stakeholders 212
6.3 Manage Stakeholder Engagement 213
6.4 Monitor Stakeholder Engagement 214
6.5 Plan Communications Management 215
6.5a Purposes of a Project Communications Plan 215 / 6.5b Communications Plan
Considerations 215 / 6.5c Communications Matrix 218 / 6.5d Manage Project Knowledge 219
6.6 Manage Communications 219
6.6a Determine Project Information Needs 220 / 6.6b
Establish Information Retrieval
and Distribution System 220 / 6.6c Project Meeting
Management 221 / 6.6d Issues
Management 224
6.7 PMBOK Guide 7e 226
6.7a Stakeholders 226 / 6.7b Team 226 / 6.7c Planning 226 / 6.7d Delivery 226 /
6.7e Measurement 226
6.8 Agile Projects 227
6.8a Agile Terms Used in Stakeholder Analysis and Communication Planning 227 / 6.8b Agile 228
Summary 229
Key Terms Consistent with PMI Standards and Guides 230
Key Terms Consistent with Agile Practice 230
Chapter Review Questions 230
Discussion Questions 231
PMP Exam Study Questions 231
Integrated Example Projects 232
Semester Project Instructions 233
Project Management in Action 233
References 236
Endnotes 237
PART 3 Planning Projects
CHAPTER 7
Holistic Scope Planning .................................................................... .......................... 240
7.1 Plan Scope Management 241
7.2 Collect Requirements 242
7.2a Ensure Clarity of Objectives 243 / 7.2b Gather
Stakeholder Input and Needs 243 /
7.2c Define Needs as Requirements 244
7.3 Define Scope 246
7.3a Reasons to Define Scope 247 / 7.3b How to Define Scope 247
7.4 Work Breakdown Structure (WBS) 249
7.4a What Is the WBS? 249 / 7.4b Why Use a WBS? 250 / 7.4c WBS Formats 251 /
7.4d Work Packages 252 / 7.4e How to Construct a WBS 254
7.5 Establish Change Control 260
7.6 PMBOK Guide 7e 261
7.6a Team 261 / 7.6b Development Approach 261 /
7.6c Planning 262 /
7.6d Delivery 262 / 7.6e Measurement 262 / 7.6f
Uncertainty 262
7.7 Agile Projects 262
7.7a Agile Terms Used in Holistic Scope Planning 263
7.8 Using Microsoft Project for Work Breakdown Structures 265
7.8a Set Up a WBS in MS Project 265 Summary 270
Key Terms Consistent with PMI Standards and Guides
270
Key Terms Consistent with Agile Practice 270
Chapter Review Questions 270
Discussion Questions 271
PMP Exam Study Questions 271
Exercises 272
Integrated Example Projects 272
Semester Project Instructions 273
Project Management in Action 273
References 275
Endnotes 275
CHAPTER 8
Scheduling
8.2 Purposes of a Project Schedule
8.3 Historical Development of Project Schedules 279
8-4 How Project Schedules Are Limited and Created 281
8.5 Define Activities 282
8.6 Sequence Activities 285
8.6a Leads and Lags 287 / 8.6b Alternative Dependencies 287
8.7 Estimate Activity Duration 288
8.7a Problems and Remedies in Duration Estimating 289 / 8.7b Learning Curves 290
8.8 Develop Project Schedules 291
8.8a Two-Pass Method 292 / 8.8b Enumeration Method 296
8.9 Uncertainty in Project Schedules 297
8.9a Program Evaluation and Review Technique 297 / 8.9b Monte Carlo Simulation 299
8.10 Show the Project Schedule on a Gantt Chart 301
8.11 PMBOK Guide 7e 301
8.11a Team 301 / 8.11b Development Approach 302 /
8.11c Planning 302 /
8.11d Delivery 302 / 8.11e Measurement 302 / 8.11f Uncertainty 303
8.12 Schedules for Agile Projects 303
8.12a Agile Terms 304
8.13 Using Microsoft Project for Critical Path Schedules 305
8-13a Set Up the Project Schedule 306 / 8.13b Build the Network Diagram and Identify the
Critical Path 307
Summary 313
Key Terms Consistent with PMI Standards and Guides 313
Key Terms Consistent with Agile Practice 314
Chapter Review Questions 314
Discussion Questions 314
Exercises 315
PMP Exam Study Questions 317
Integrated Example Projects 318
Semester Project Instructions 319
Project Management in Action 319
References 320
Endnotes 321
CHAPTER 9
Resourcing and Accelerating
Projects .................................................................... .... 322
9.1 Abilities Needed When Resourcing Projects 324
9.1a The Science and Art of Resourcing Projects 325 / 9.1b Considerations When Resourcing
Projects 325 / 9.1c Activity- versus ResourceDominated Schedules 325
9.2 Estimate Resource Needs 326
9.3 Plan Resource Management 326
9.3a Identify Potential Resources 328 / 9.3b Determine Resource Availability 331 /
9.3c Decide Timing Issues When Resourcing Projects 331
9.4 Project Team Composition Issues 332
9.4a Cross-Functional Teams 333 / 9.4b Co-Located Teams 333 / 9.4c Virtual Teams 333 / 9.4d Outsourcing 334
9.5 Assign a Resource to Each Activity 334
9.5a Show Resource Responsibilities on RACI Chart 335 / 9.5b Show Resource Assignments on Gantt Chart 335 / 9.5c Summarize Resource Responsibilities by Time Period with Histogram 337
9.6 Dealing with Resource Overloads 337
9.6a Methods of Resolving Resource Overloads 338
9.7 Compress the Project Schedule 340
9.7a Actions to Reduce the Critical Path 341 / 9.7b Crashing 342 / 9.7c Fast Tracking 345
9.8 Alternative Scheduling Methods 346
9.8a Critical Chain Project Management (CCPM) 346 / 9.8b Reverse Phase Schedules 348 /
9.8c Rolling Wave Planning 348 / 9.8d Auto/Manual Scheduling 348
9.9 PMBOK Guide 7e 348
9.9a Team 348 / 9.9b Development Approach and Life Cycle 349 / 9.9c Project Work 349
9.10 Agile Project Resourcing 349
9.10a Agile Terms Used in Resourcing and Accelerating Projects 350
9.11 Using MS Project for Resource Allocation 351
9.11a Step 1: Defining Resources 352 / 9.11b Step 2: Set Up a Resource Calendar 353 /
9.11c Step 3: Assigning Resources 354 / 9.11d Step 4: Finding Overallocated Resources 356 /
9.11e Step 4: Dealing with Overallocations 358 / 9.11f Crashing a Critical Path Activity 358 Summary 360
Key Terms Consistent with PMI Standards and Guides
361
Key Terms Consistent with Agile Practice 361
Chapter Review Questions 361
Discussion Questions 361
PMP Exam Study Questions 362
Exercises 363
Integrated Example Projects 365
Semester Project Instructions 366
Project Management in Action 366
References 368
Endnotes 369
CHAPTER 10
Budgeting Projects
10.2a Types of Cost 373 / 10.2b Accuracy and Timing of Cost Estimates 376 /
10.2c Methods of Estimating Costs 377 / 10.2d Project Cost Estimating Issues 380
10.3 Determine Budget 384
10.3a Aggregating Costs 384 / 10.3b Analyzing Reserve Needs 385 / 10.3c Determining
Cash Flow 386
10.4 Establishing Cost Control 387
10.5 PMBOK Guide 7e 387
10.5a Planning 387 / 10.5b Measurement 388 / 10.5c Uncertainty 388
10.6 Budgeting Agile Projects 388
10.6a Agile Terms 389
10.7 Using MS Project for Project Budgets 389
10.7a Developing a Bottom-Up Project Budget
Estimate 390 / 10.7b Develop Summary
Project Budget 392
Summary 393
Key Terms Consistent with PMI Standards and Guides 393
Key Terms Consistent with Agile Practice 394
Chapter Review Questions 394
Discussion Questions 394
PMP Exam Study Questions 395
Exercises 396
Integrated Example Projects 397
Semester Project Instructions 398
Project Management in Action 399
References 400
Endnotes 401
CHAPTER 11
Project Uncertainty
11.1a Roles and Responsibilities 406 / 11.1b
Categories and Definitions 406
11.2 Identify Risks 410
11.2a Information Gathering 411 / 11.2b Reviews 411 / 11.2c Understanding
Relationships 411 / 11.2d Risk Register 412
11.3 Risk Analysis 414
11.3a Perform Qualitative Risk Analysis 414 / 11.3b
Perform Quantitative Risk
Analysis 416 / 11.3c Risk Register Updates 417
11.4 Plan Risk Responses 418
11.4a Strategies for Responding to Risks 418 / 11.4b
Risk Register Updates 421
11.5 PMBOK Guide 7e 422
11.5a Stakeholders 422 / 11.5b Team 422 / 11.5c
Development Approach 422 /
11.5d Planning 422 / 11.5e Delivery and Measurement 423 / 11.5f Uncertainty 423
11.6 Agile Projects 423
11.6a Agile Terms 424 Summary 425
Key Terms Consistent with PMI Standards and Guides
425
Key Terms Consistent with Agile Practice 426
Chapter Review Questions 426
Discussion Questions 426
PMP Exam Study Questions 427
Exercises 427
Integrated Example Projects 428
Semester Project Instructions 428
Project Management in Action 429
References 430
Endnotes 431
CHAPTER 12
Project Quality Planning and Project Kickoff ............................................................ 432
12.1 Development of Contemporary Quality Concepts 434
12.1a Quality Gurus 434 / 12.1b Total Quality
Management/Malcolm Baldrige 436 /
12.1c ISO 9001:2015 436 / 12.1d Lean Six Sigma 436
12.2 Core Project Quality Concepts 438
12.2a Stakeholder Satisfaction 438 / 12.2b Process
Management 439 / 12.2c Fact-Based
Management 442 / 12.2d Fact-Based Project
Management Example 443 /
12.2e Empowered Performance 444 / 12.2f Summary of Core Concepts 446
12.3 Plan Quality Management 447
12.3a Quality Policy 447 / 12.3b Quality Management Plan Contents 448 / 12.3c Quality
Baseline 449 / 12.3d Process Improvement Plan 449
12.4 Manage Quality 449
12.5 Control Quality 451
12.6 Cost of Quality 453
12.7 Develop Project Management Plan 454
12.7a Resolve Conflicts 454 / 12.7b Establish Configuration Management 454 /
12.7c Apply Sanity Tests to All Project Plans 454
12.8 Kickoff Project 455
12.8a Preconditions to Meeting Success 456 / 12.8b Meeting Activities 456
12.9 Baseline and Communicate Project Management Plan 457
12.10 PMBOK Guide 7e 458
12.10a Stakeholders 458 / 12.10b Team 458 / 12.10c Work 458 / 12.10d Delivery 458 /
12.10e Measurement 458 / 12.10f Uncertainty 459
12.11 Agile Projects 459
12.11a Agile Terms 460
12.12 Using MS Project for Project Baselines 461
12.12a Baseline the Project Plan 462 / 12.12b Create the First Time Baseline 462 /
12.12c Subsequent Baselines 463 / 12.12d Viewing Baselines and Variances 463
Summary 464
Key Terms Consistent with PMI Standards and Guides 465
Key Terms Consistent with Agile Practice 465
Chapter Review Questions 465
Discussion Questions 466
PMP Exam Study Questions 466
Exercises 467
Integrated Example Projects 468
Semester Project Instructions 469
Project Management in Action 469
References 470
Endnotes 471
PART 4 Performing Projects
CHAPTER 13
Project Procurement and Partnering ................................................................. ......... 474
13.1 Introduction to Project Procurement 476
13.1a Project Procurement Components 478 / 13.1b
Project Procurement Factors 478 /
13.1c Project Procurement Decisions 479 / 13.1d
Project Procurement Processes 479
13.2 Plan Project Procurement 479
13.2a Outputs of Project Procurement Planning 480 /
13.2b Make-or-Buy Decisions 480
13.3 Conduct Project Procurements 482
13.3a Sources for Potential Suppliers 483 / 13.3b
Approaches Used When Evaluating
Prospective Suppliers 483 / 13.3c Supplier Selection 485
13.4 Contract Types 487
13.4a Fixed-Price Contracts 487 / 13.4b Cost-
Reimbursable Contracts 488 / 13.4c Time and Material (T&M) Contracts 489
13.5 Control Project Procurements 490
13.6 Improving Project Procurement 490
13.6a Conflict During Project Procurement 490 / 13.6b
Lean Project Procurement 491 /
13.6c Improving Communication in Project Procurement 491
13.7 Project Partnering 492
13.7a Strategic Project Partnering 492 / 13.7b Mutual Goals in Project Partnerships 492 /
13.7c Effective Project Partnering Approaches 494 /
13.7d Securing Commitment to Partnering 495
13.8 PMBOK Guide 7e 496
13.8a Stakeholders 496 / 13.8b Planning 496 / 13.8c Work 496 / 13.8d Measurement 497
13.9 Procurement and Partnering on Agile Projects 497
13.9a Agile Terms 497
Summary 499
Key Terms Consistent with PMI Standards and Guides 499
Key Terms Consistent with Agile Practice 499
Chapter Review Questions 499
Discussion Questions 500
PMP Exam Study Questions 500
Exercises 501
Integrated Example Projects 501
Semester Project Instructions 502
Project Management in Action 502
References 504
Endnotes 505
CHAPTER 14
Determining Project Progress and Results ................................................................. 506
14.1 Project Balanced Scorecard Approach 508
14.2 Internal Project Issues 509
14.2a Direct and Manage Project Work 509 / 14.2b Monitor and Control Project Work 511 /
14.2c Monitoring Project Risk 514 / 14.2d Implement Risk Responses 514 / 14.2e Manage
Communications 515 / 14.2f Monitor
Communications 517
14.3 Customer Issues 517
14.3a Manage and Control Quality 518 / 14.3b Control Scope 524
14.4 Financial Issues 525
14.4a Control Resources 525 / 14.4b Control
Schedule and Costs 525 / 14.4c Earned Value
Management for Controlling Schedule and Costs 525
14.5 PMBOK Guide 7e Determining Project Progress and Results 531
14.5a Stakeholders 531 / 14.5b Team 531 / 14.5c
Development Approach 531 /
14.5d Planning 531 / 14.5d Delivery 531 / 14.5e
Measurement 532
14.6 Agile 532
14.6a Agile Terms 532
14.7 Using MS Project to Monitor and Control Projects 535
14.7a What Makes a Schedule Useful? 535 / 14.7b
How MS Project Recalculates the Schedule
Based on Reported Actuals 536 / 14.7c Current and Future Impacts of Time and Cost
Variance 536 / 14.7d Define the Performance Update
Process 536 / 14.7e Steps to
Update the Project Schedule 537
14.6 Replanning If Necessary 542
Summary 543
Key Terms Consistent with PMI Standards and Guides 543
Key Terms Consistent with Agile Practice 544
Chapter Review Questions 544
Discussion Questions 544
PMP Exam Study Questions 545
Exercises 546
Integrated Example Projects 547
Semester Project Instructions 549
Project Management in Action 549
References 551
Endnotes 551
CHAPTER 15
Finishing the Project and Realizing the Benefits ....................................................... 552
15.1 Validate Scope 554
15.2 Terminate Projects Early 556
15.3 Close Project 557
15.3a Write Transition Plan 557 / 15.3b Knowledge Management 557 / 15.3c Create the Closeout Report 562
15.4 Post-Project Activities 563
15.4a Reassign Workers 563 / 15.4b Celebrate Success and Reward Participants 564 /
15.4c Provide Ongoing Support 565 / 15.4d Ensure Project Benefits Are Realized 565
15.5 PMBOK Guide 7e 565
15.5a Stakeholders 565 / 15.5b Team 565 / 15.5c
Development Approach & Lifecycle/
Delivery 566
15.6 Agile Projects 566
15.7 Using MS Project for Project Closure 567
15.7a Creating Project Progress Reports 567 / 15.7b
Archiving Project Work 569
Summary 571
Key Terms Consistent with PMI Standards and Guides 571
Chapter Review Questions 571
Discussion Questions 572
PMP Exam Study Questions 572
Exercise 573
Integrated Example Projects 573
Semester Project Instructions 574
Project Management in Action 574
References 576
Endnotes 577
Appendix A PMP and CAPM Exam Prep
Suggestions ....................................................... 578
Appendix B PMP Exam Content Outline in Contemporary Project Management 5e....... 588
Appendix C Flowchart of PMBOK Guide 6e Processes and Major Deliverables ............. 590
Appendix D PMBOK Guide 6e Coverage in Contemporary Project Management 5e ...... 592
Appendix E MS Project Instructions in Contemporary Project Management 5e .............. 594
Appendix F Answers to Selected Exercises 595
Appendix G Project Deliverables 600
Appendix H Strength Themes Applied to Project Management ........................................ 605
Index 608
Chapter 1: Organizing Projects
Organizing for success in project management includes several basic frameworks for understanding projects and tools to select, prioritize, resource, and initiate projects. Basic frameworks described in Chapter 1 include how the work of project management can be categorized by knowledge areas and processes (PMBOK ® Guide 6e), principles, and performance domains (PMBOK Guide 7e), how project success is determined, and how both plan-driven and adaptive approaches are frequently used. Chapter 2 describes how projects are investments meant to help achieve organizational goals. Tools are demonstrated to select, prioritize, and resource projects. Chap- ter 3 describes how charters are essential to initiating projects and then demonstrates how to construct each portion of a charter. Find the Full Original Textbook (PDF) in the link below: