TE X A S C A S A
VOICES Y E A R
2 0 1 6
R E V I E W
A N N U A L
R E P O R T
CONTENTS LETTER FROM OUR CEO..........................................................01 WHAT IS CASA?.........................................................................03 LOUD & CLEAR..........................................................................04 PERMANENT MANAGING CONSERVATORSHIP (PMC) PROJECT.......................................05
TEXAS CASA’S VISION
A safe and positive future for all Texas children
TEXAS CASA’S MISSION
To support local CASA volunteer advocacy programs and to advocate for effective public policy for children in the child protection system
THE CASA WAY
We have an uncompromising belief that we will achieve what others think is impossible, and each of us is an essential part of the solution.
COLLABORATIVE FAMILY ENGAGEMENT (CFE) INITIATIVE.......................................................................07 STATEWIDE RECRUITMENT & AWARENESS CAMPAIGN......................................................09 VOLUNTEER RECRUITMENT & RETENTION PROGRAM.......................................................11 CHANGING THE WAY OUR STATE CARES FOR OUR CHILDREN...............................................................13 VOLUNTEER GROWTH RATE....................................................15 IMPACT NUMBERS....................................................................16 FY 2016 FINANCIALS.................................................................17 CASA PROGRAMS.....................................................................19 TEXAS CASA STAFF..................................................................21 OUR SPONSORS........................................................................23
OUR CEO A driving force at Texas CASA is the idea that we can achieve what others think is impossible, and last year, we made this idea a reality. I am proud to say that we moved closer than ever before to our strategic plan goal of providing a CASA volunteer for every child who needs one.
While the Texas child welfare system struggled with ongoing challenges, the CASA network remained a strong and united force dedicated to improving outcomes for children. As the statewide membership organization, Texas CASA has concentrated our efforts on providing more services to ensure the local programs can continue to effectively grow and operate, while also keeping CASA and the needs of children a top priority at the Capitol. With that support, the 72 local CASA programs recruited, trained and supervised a record number of volunteers to speak up in court and represent the best interests of children in their communities.
I am continuously inspired by the work and heart of each and every member of the CASA community. At each level of the CASA network, we all stepped up to not only make our voices louder, but more importantly, to make the voices of our most vulnerable children heard across the state. It is that dedication to making sure no child’s voice goes unheard that is the fire that fuels our cause — it is what keeps our movement spreading from community to community. While these children may not be yours or mine, they are all our children, and they deserve to be safe and happy. Thank you for everything you have done, and will do, to contribute to the CASA movement and secure brighter futures for Texas’ children. We couldn’t do it without you.
Vicki Spriggs, Texas CASA CEO
CASA? When a child enters the child welfare system because his or her home is no longer safe, a judge may appoint a Court Appointed Special Advocate, or a CASA volunteer, to advocate for the best interests of the child in court and other settings.
CASA volunteers are a diverse group of people whose role is crucial in creating positive impact in the lives of Texas children. Their passion and altruism strengthen our movement, changing the future of neglected and abused children by speaking up for them, loud and clear, to help move them out of foster care and into happy and safe homes. At the local level, the 72 CASA programs in Texas do the hands-on work of recruiting, training and supervising these dedicated volunteers. At the state level, Texas CASA provides financial support and services to help the local programs operate effectively and have the resources to seek out the best possible volunteers.
WORKING TOGETHER TO MAKE A DIFFERENCE
Each of you is an integral part of how we continue to expand the CASA movement to find the right solution for the children served by CASA. It takes a unified voice and effort to make significant progress, and together, we are amplifying unheard voices and making a real difference at a critical turning point in a childâ€™s life.
ENSURING OUR VOICE IS HEARD
Because of all parties that are strongly committed to our cause, Texas CASA is on our way to achieving our vision of a safe and positive future for all Texas children. As we continue to stay at the forefront of child welfare, we are actively generating action by creating 04 models for statewide and national change with our initiatives and projects.
CASA OF CENTRAL TEXAS
CREATING OPPORTUNITIES PERMANENT MANAGING CONSERVATORSHIP (PMC) PROJECT
This project focuses on children in the Permanent Managing Conservatorship (PMC) of the state — these children have been permanently removed from their homes, their parents’ rights terminated, and placed in long-term foster care. With more children aging out of care each year, this project aims to create an effective and scalable model that builds avenues to success for these children, and can be replicated across the state to serve every child designated under PMC. We were able to expand this initiative thanks to a second year of funding from Blue Cross and Blue Shield of Texas (BCBSTX) and a grant from The Meadows Foundation. Children from eight local programs were served in Year 2, increasing their chances for a better future.
PMC PROJECT OBJECTIVES
1 2 3
Increase the number of volunteers who are committed to serving children in long-term foster care
ACCOMPLISHMENTS Highlights from Year 2
Work with the local eight pilot programs to better understand and overcome differences in serving youth in PMC
• 491 children and youth in PMC were assigned a CASA volunteer for the first time, surpassing our goal of 305 children served
Determine and provide key methods to advocate for children in PMC at the local and state levels
• 379 CASA volunteers were newly assigned to PMC cases • A guidebook is under way for Year 3 to be used across the state to help increase and improve our service to children and youth in PMC • Recruited four new sites for Year 3
CASA of Central Texas aimed to serve 60 new children and youth from January to August 2016. We exceeded our goals by 15%! Many thanks to the new volunteers — through their advocacy, more children and youth were able to receive help with their education, medical, mental health and long-term placement needs. Under the leadership and facilitation by Texas CASA staff, the PMC pilot project gave our local CASA program a unique and valuable opportunity. Our staff was so pleased to be a part of this important work. Through training sessions and work group meetings, we shared knowledge about best practices and learned from each other’s challenges and successes.
CASA OF THE COASTAL BEND
COLLABORATIVE FAMILY ENGAGEMENT (CFE) INITIATIVE
The Collaborative Family Engagement (CFE) initiative has been improving outcomes for children in care by creating a true team between CASA and Child Protective Services (CPS) workers to complete the steps of Family Finding and establish a community of support around children and their families. CFE provides children and families with a supportive network during substitute care and lays the groundwork for lifelong relationships that can facilitate better emotional and legal permanency outcomes for children. Identifying family and fictive kin connections and creating an environment in which everyone can have a role in the case process allows family members to build upon their strengths, and therefore support one another to meet the needs of the child while he or she is in care. This creates a lasting support network to increase the capacity of the parents or permanent primary caregivers.
CFE INITIATIVE OBJECTIVES
Increase the number of adults serving as a support system for parents and children involved in CPS cases
Strengthen collaboration between CASA and CPS to facilitate better case management and planning for children in substitute care and their families
ACCOMPLISHMENTS Highlights from Year 1
• Worked with CPS to determine three regions to be designated as charter pilot sites • Developed the training and implementation plan for Year 1 • Consulted with Family Finding model author Kevin Campbell • Trained more than 300 CASA and CPS staff, care providers and members of the legal community on CFE and the Family Finding model
Since beginning the CFE initiative, CASA of the Coastal Bend has developed an even stronger working relationship with children, families and CPS. CASA volunteers are feeling more a part of the team with CPS and are enjoying being involved earlier on than they normally would. The collaboration has proven to be what is in the best interest for the children we serve, as we have seen more engaged families and even children returned home earlier.
• Served 20 families and 48 children
AMPLIFY OUR VOICES:
SPREADING THE WORD
STATEWIDE RECRUITMENT & AWARENESS CAMPAIGN
By working closely with local programs across Texas using our statewide recruitment and awareness campaign, Every Child Has a Chance — It’s You,™ we have been successfully generating awareness and supporting the overall goal of serving our vulnerable children with unprecedented potential volunteer inquiries. Together, we are spreading the word, and we are now well on our way to positioning CASA as a powerful voice and resource for our communities and our children.
ACCOMPLISHMENTS Highlights from Year 1
• 201% increase in the number of unique visits to BecomeACASA.org • 168% increase in the number of completed volunteer inquiries on BecomeACASA.org • Launched grassroots “Nominate Campaign” pilot
• Approximately half of total inquiries to the pilot programs listed media from the campaign as a referral source
CASA OF COLLIN COUNTY
I can’t emphasize enough how helpful the statewide recruitment and awareness campaign has been in bringing awareness to Collin County. The response to the radio, TV and print ads was astounding. As a CASA with a limited budget, we had little to no experience in working with such a well-funded recruitment program.
• 8 pilot programs across the state
Because the campaign encourages our citizens to see themselves as someone who can do something about child abuse by becoming a CASA volunteer, this year we had over 50 people who wanted to join the class! It has certainly made a difference in our volunteer inquiries.
CASA OF WEST TEXAS – MIDLAND
OW T H
CASA PROGRAMS IN TEXAS
R AT E
Using their expertise, the Texas CASA Volunteer Recruitment and Retention team empowers the 72 local CASA programs through proven strategies, tools and resources, including methods to increase diversity within the volunteer base and retain our current base, to advance our vision of a safe, positive future for all Texas children.
GR O W
CASA PROGRAMS NATIONALLY
The team works together alongside local CASA programs to:
R AT E
GR O W
• Share best practices
NATIONAL ORGANIZATION VOLUNTEER GROWTH
• Customize efforts to meet individual local programs’ needs • Open doors and build relationships • Increase volunteer retention
VOLUNTEER RECRUITMENT & RETENTION PROGRAM
RESULTS: AT A GLANCE
GROWTH RATE *Refer to page 15 for full graphic.
Highlights from Fiscal Year 2016 • Created “The Art of Coaching for Volunteer Retention” guidebook • Held the Volunteer Power Unleashed Summit in Fort Worth with 100 recruiters and supervisors representing 60 programs
The recruitment and retention team visited our program and analyzed our current recruitment and retention efforts. They sat with us and offered ideas we could implement to improve our results. One idea was to hold information meetings which we call “Lunch and Learns.” The attendance has been great, and we believe this has helped us double our pre-service training class size. This year, the team helped us increase our volunteer pool by 32% and increased the number of children we served by 37%. I couldn’t be more proud of what we have accomplished and the impact CASA has had in our community.
• Provided onsite individual assistance for 23 programs 12
COMMISSIONER HENRY “HANK” WHITMAN, JR.
DEPARTMENT OF FAMILY & PROTECTIVE SERVICES
STANDING STRONG CHANGING THE WAY OUR STATE CARES FOR OUR CHILDREN
As we continue to develop and advocate for policy and legislation that improves the child welfare system, the coordinated efforts of our ever-strong CASA network is proving to be powerful and effective.
PUBLIC AFFAIRS ACCOMPLISHMENTS PUBLIC AFFAIRS ACCOMPLISHMENTS Successful Legislative Efforts
• Increased state appropriations from $10.5 million to $13 million annually, which helped fund our statewide recruitment and awareness effort for FY 2016 • Successfully sought over a half million dollars to begin the CFE initiative in FY 2016 • Led efforts to implement our two major legislative priorities: SB 1407, the Normalcy Bill, and SB 830, the Foster Care Ombudsman Bill
Expanding and Training Our Grassroots Advocacy Network
• Expanded our Legislative Advocacy Team (LAT) network to 29 CASA programs • Hosted 2016 LAT retreat with 30 CASA programs represented and 83 advocates trained CASA Leadership on Policy Change • Texas CASA released its latest public policy report: Understanding Trauma-Informed Care in the Texas Child Welfare System: Data and Recommendations from the Field • Honored 11 State Senators and Representatives with the Big Voices for Little Texans™ award for their outstanding leadership in supporting CASA and enacting legislation to improve the child protection system in the 84th Legislature • Hosted 2016 Texas CASA Child Welfare Primer with more than 200 stakeholders, legislative staff, and CASA staff and volunteers in attendance
As the new leader of DFPS, I consider CASA one of our most important partners. That is why I am committed to enhancing our collaboration with Texas CASA and the statewide CASA network. Protecting children from abuse and neglect is a difficult task and CPS faces many challenges. Yet, I am inspired and comforted knowing CPS and the children in our care are not in this alone. Thousands of dedicated CASA volunteers advocate for children every day to ensure their needs are met. I accepted this position knowing that CPS needs systemic change that wouldn’t happen overnight. But that change will come, and we will raise the bar for Texas’ children. I look forward to working with CASA at both the state and local level as CPS takes steps to better protect our kids. Together, we can and will create the safe, 14 positive future they deserve.
TEXAS CASA maintained a 5% volunteer growth rate in the past, higher than the national average of 2%. From 2015 to 2016, volunteer growth jumped to 7.7%, a drastic 25% increase as compared to previous years.
THE POWER OF THE CASA VOICE: SUCCESSFULLY SHAPING THE FUTURE FOR OUR CHILDREN
8% 7% 6%
% 7 .7 CASA PROGRAMS IN TEXAS
CASA PROGRAMS NATIONALLY
NATIONAL ORGANIZATION VOLUNTEER GROWTH
72 LOCAL CASA
2% GROWTH RATE 2% GROWTH RATE
CHILDREN SERVED IN FISCAL YEAR 2016*
213 OUT OF 254 COUNTIES
CHILDREN IN DFPS CUSTODY** 16
*September 1, 2015 – August 31, 2016 | **September 1, 2014 – August 31, 2015
State Funding........................... $13,044,890 Federal Funding...........................$7,081,955
Total Revenue.............$21,580,991 Pass Through Amount....$17,909,153* 89%
EXPENSES Local Program Support Services & Training....................$18,250,984 Volunteer Recruitment & Awareness................................$1,492,995 Grants Management & Development..............................$544,884 Administration............................. $1,128,297 Public Policy Advocacy...................$254,229
Total Expense.............. $21,671,389 Non-Pass Through Amount.............$2,217,692 11%
*Pass through includes $1 million for statewide recruitment and awareness campaign
Pass Through Amount....$17,909,153 Non-Pass Through Amount................$341,832 18
PROGR AMS ABILENE Big Country CASA 325.677.6448 ALPINE Frontier CASA 432.837.7448 AMARILLO Amarillo Area CASA, Inc. 806.373.2272 ANGLETON CASA of Brazoria County 979.849.7751 ATHENS CASA of Trinity Valley 903.675.7070 AUSTIN CASA of Travis County 512.459.2272 BASTROP CASA of Bastrop, Fayette & Lee Counties 512.303.2272
BAY CITY CASA of Matagorda & Wharton Counties 979.282.9223 BEAUMONT CASA of Southeast Texas 409.832.2272 BEEVILLE CASA of Bee, Live Oak & McMullen Counties 361.542.4407 BONHAM Fannin County Children’s Center 903.583.4339 BRENHAM CASA for Kids of South Central Texas 979.277.0088 BROWNSVILLE CASA of Cameron & Willacy Counties 956.546.6545
Visit BecomeACASA.org to learn more about your local CASA program.
BROWNWOOD CASA in the Heart of Texas 325.643.2557
DALHART CASA 69, Inc. 806.244.2684
BRYAN Voices for Children, Inc. – CASA of Brazos Valley 979.822.9700
DALLAS Dallas CASA 214.827.8961
CHILDRESS CASA of the Rolling Plains 940.937.3180 CLEBURNE CASA of Johnson County 817.558.6995 CONROE CASA Child Advocates of Montgomery County 936.441.5437 CORPUS CHRISTI CASA of the Coastal Bend 361.884.2272 CORSICANA CASA of Navarro County 903.872.3772
DECATUR CASA of Wise & Jack Counties 940.627.7535
GALVESTON CASA of Galveston County 409.572.2552
LAREDO Voz de Niños 956.727.8691
GEORGETOWN CASA of Williamson County Texas 512.868.2822
LIBERTY CASA of Liberty/ Chambers Counties 936.334.9000
GRAHAM North Star CASA 940.549.9829
LONGVIEW East Texas CASA 903.753.8093
GRANBURY CASA of Hood & Somervell Counties 817.579.6866
LUBBOCK CASA of the South Plains 806.763.2272
GREENVILLE CASA for Hunt County 903.450.4410 HEREFORD Great Plains CASA for Kids 806.363.1211 HOUSTON Child Advocates, Inc. 713.529.1396
DENTON CASA of Denton County 940.243.2272
HUNTSVILLE CASA of Walker, San Jacinto & Trinity Counties 936.291.6363
EDINBURG CASA of Hidalgo County 956.381.0346
KERRVILLE Hill Country CASA 830.896.2272
EL PASO CASA of El Paso 915.225.5214
KINGSLAND CASA for the Highland Lakes Area 325.388.3440
FORT WORTH CASA of Tarrant County 817.877.5891 GAINESVILLE CASA of North Texas 940.665.2244
KINGSVILLE Brush Country CASA 361.595.7233
LUFKIN CASA of the Pines 936.634.6725 MARSHALL CASA of Harrison County 903.923.9224 MASON Bluebonnet CASA 325.347.6474 MCKINNEY CASA of Collin County 972.529.2272 MIDLAND CASA of West Texas 432.683.1114 MOUNT PLEASANT CASA of Titus, Camp & Morris Counties 903.717.8940 NACOGDOCHES CASA of Deep East Texas 936.560.4711 NEW BRAUNFELS CASA of Central Texas 830.626.2272
ODESSA CASA of the Permian Basin Area 432.498.4174 ORANGE CASA of the Sabine Neches Region 409.886.2272 PAMPA CASA of the High Plains 806.669.7638 PARIS CASA for KIDS 903.737.4346 PLEASANTON CASA of South Texas 830.569.4696 ROCKWALL Lone Star CASA 972.772.5858 ROSENBERG Child Advocates of Fort Bend 281.341.9955 SAN ANGELO Children’s Advocacy Center of Tom Green County 325.653.4673 SAN ANTONIO Child Advocates San Antonio, Inc. 210.225.7070 SHERMAN CASA of Grayson County 903.813.5400 STEPHENVILLE CASA for the Cross Timbers Area 254.965.6610
SULPHUR SPRINGS Lake Country CASA 903.885.1173 TEMPLE CASA of Bell & Coryell Counties 254.774.1881 TEXARKANA CASA of Northeast Texas 870.775.1252 TYLER CASA for Kids of East Texas 903.597.7725 UVALDE Tri–County CASA 830.278.7733 VICTORIA Golden Crescent CASA, Inc. 361.573.3734 WACO CASA of McLennan & Hill Counties 254.304.7982 WAXAHACHIE CASA of Ellis County 972.937.1455 WEATHERFORD CASA – Hope for Children, Inc. 817.599.6224 WICHITA FALLS Child Advocates CASA of Red River 940.766.0552
TEXAS CASA BOARD OF DIRECTORS
Susie Moseley President | Former Local CASA Executive Director
TEXAS CASA STAFF ADMINISTRATION
The Honorable Greg Wilhelm, J.D., M.A. President-Elect | Attorney at Law, Law Offices of Gregory E. Wilhelm, P.C. & Former Judge Billy Ward Past President | Community Volunteer & Former President, Swalm Foundation Renee Day Treasurer | Healthcare Administration Professional, Baylor Healthcare System
Anna Munoz Permanency Supervisor
TRAINING & COMMUNICATIONS
Diana Fonseca Growth Strategy & Data Analytics Coordinator
Leslie Morton Training & Communications Director
Deedra Baker Program Operations Director
Glenn Brooks Grants Management Director
Nancy Rodriguez Finance & Business Operations Director
Karen Dvorak Data & Research Manager
Antoinette Villarreal Training Manager
Celeste Prather Liaison for Director & Board Development
Mary Hightower Senior Grants Management Specialist
Debbie Alsup, J.D. Partner | Thompson & Knight, LLP
Christine Kelly Executive Assistant
Caitlyn Perdue Senior Communications Specialist
Dorothy Garretson Program Operations Specialist
Tom Jones Senior Grants Management Specialist
Christopher Buck, J.D. Attorney | Buck Law Firm, P.L.L.C.
Emma Ledford Communications Specialist
Lee Ann Millender Quality Assurance Specialist
Elizabeth Mast Grants Management Specialist
Kevin Corbett Partner | Ernst & Young, LLP
Sean White Training & Instructional Designer
Lisa Cox Quality Assurance Specialist
Vicki Spriggs Chief Executive Officer Veronica Forsyth Deputy Chief Executive Officer
Dennise Jackson Recruitment & Retention Officer
Kara Hobbs Fund Development Director
Maribel Bowles Events & Meetings Director
Andrea Escalante Development Associate
Cathy Cockerham Liaison for Program Development Candice Dosman Collaborate Family Engagement Manager
Lindsey Lee Training & Communications Assistant
PUBLIC AFFAIRS Andrew Homer Public Affairs Director Sarah Crockett Public Policy Coordinator
Frederick (Fred) Williams Secretary | Retired
Vivian Dorsett, Ph.D. Private Practitioner & Adjunct Instructor | Prairie View A&M University Jacque Flagg Owner, Jacqueâ€™s Toys & Books | CASA Volunteer
Jenny Haynes Retired Communications Executive | CASA Volunteer Hedy Helsell Retired | Former Executive Director, Center for Nonprofit Management Ivan Jaime Director of Public Affairs | Union Pacific Railroad Joyce James, LMSW-AP CEO & Racial Equality Consultant | Joyce James Consulting Melissa Jones Retired Engineer John Knight Business Banking Area Manager | Vice President, JP Morgan Chase & Co. Dan McCoy, M.D. President | Blue Cross and Blue Shield of Texas
REGIONAL REPRESENTATIVES Alisa De Luna Executive Director | CASA of Williamson County Joni Garcia Executive Director | CASA of South Texas Ann McAlpin Executive Director | CASA Child Advocates of Montgomery County Patty Pisklak Executive Director | CASA of West Texas Vicki Robertson Executive Director | CASA of North Texas Natalie Thornton Executive Director | CASA of the Pines
Jim McReynolds Former State Representative & Owner | Chapparel Energy, Inc. Holly Munin CPO | Superior Healthplan Gene Needham Retired | CASA Volunteer Steve Ortega, J.D. Attorney | Law Office of Steve Ortega David K. Setzer, CPSM, C.P.M., CWE Executive Director | Workforce Solutions for North Central Texas
OUR SPONSORS Special thanks to all of our donors!
WISDOM PARTNERS | $100,000 – $249,9999
FIDELITY PARTNERS | $10,000 – $24,999
Jane Quentan Piper
INSIGHT PARTNERS | $5,000 – $9,999 AECT Altria Client Services Amerigroup Baylor Scott & White Health
Elkay Edwin Jennings III Koch Industries, Inc. Pegasus Schools, Inc.
Paige & Michael Sconzo The Strake Foundation Thompson & Knight, LLP
HONOR PARTNERS | $1,000 – $4,999 INTEGRITY PARTNERS | $25,000 – $99,999
Brattain Family Charitable Fund Patrick & Marina Breeland Susan & Glenn Brooks Christopher Buck Kevin Corbett Pattilou Dawkins Renee Day DentaQuest Jacque Flagg Veronica Forsyth GDC Marketing & Ideation Jenny Haynes Dick & Tassie Holt Jack & Joyce Sampson Family Ivan Jaime Joyce James Melissa & Mark Jones
JustGive John Knight John & Jamie Larkin Suzanne & Don Maloney Dr. Dan McCoy Jim McReynolds Leslie & Neel Morton Susie Moseley Holly Munin Becky & Gene Needham Kim Obenoskey Steve Ortega Bill Paxton Nelda Peterson Howard Point Security David Setzer South Texas Money Management, Ltd.
Vicki Spriggs Texas Association of Health Plans Texas State Wireless Association Natalie Thornton Holly & Michael Turner Upbring USAA Meredith Vilere Monica & Greg Wilhelm Fred Williams Kenneth Winburn Wolflin Mortgage Company
FRIENDS | $500-$999 Liaqat Ali Debbie Alsup Inger E. Barker Elizabeth Berry Laura Bustamante Pam Damico Sue & Al DiCristofaro Allison & Jeff Gerold James & Sandra Hine Dennise Jackson Kanter-Kallman Foundation Kendra Scott Adi Klein Bridget & Robert McGowen U.S. Bankruptcy Court – Western District of Texas Vinson & Elkins, LLP
1501 West Anderson Lane, Suite B-2 • Austin, TX 78757 • 844.230.6467