TESY SALESFORCE IS A FACT

OSCAR ALVAREZ PRESENTS SALESFORCE – TESY’S NEW CRM PLATFORM

What is a CRM system?

CRM (Customer Relationship Management) is a software solution that allows a company to manage data about existing and potential customers, sales and the flow of customer-related processes, starting long before the sale (marketing) and continuing after it (aftersales).

Salesforce is much more than a CRM system, it is a step forward for TESY in intelligent business management and will be actively used in all the company‘s markets. Thanks to all system functionalities, we will be able to record every single interaction with our customers – current and potential – in one place. We will be able to monitor the progress of negotiations, share them effectively and assign tasks and actions that allow us to measure results in real time.

Our related meeting and visit programmes and standardised summary templates make our operational work easier. By connecting the system with TESY‘s ERP program (SAP), we enabled the option to monitor and control all key indicators for the performance of sales and marketing actions.

SALESFORCE is just one tool. It‘s up to us to make the most of it. We already have a lot of functionality available, but we are soon going to add more features related to invoices and orders.

Easily accessible via phone app.

1. Log into Salesforce as soon as you turn on your computer every morning.