Cultural Diversity A Primer for the Human Services, 5th by Jerry V. Diller - Test Bank

Chapter 1: Introduction

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition

Multiple Choice 1. Which of the following is NOT identified as a reason for the underutilization of community services by culturally diverse clients?

A. Mistrust of providers abilities B. Unfamiliarity with services available C. Lack of services designed for issues specific to an ethnic group D. Discomfort with the environment ANS: REF:

C Introduction

2. In the context of culturally competent service provision, being unaware of differences in cultural style would be considered: A. discrimination.

B. racism.

C. cultural unawareness.

D. unethical.

ANS: REF:

A Introduction

3. The term “racial group” is defined as: A. a group that shares a common culture.

B. a group that shares a distinctive genetic heritage.

C. non-Whites.

D. a group that shares a common culture and genetic heritage.

ANS: REF:

B Introduction

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Chapter 1: Introduction

4. The term White ethnics refers to: A. Whites who have recently immigrated to the U.S. B. ethnic groups who share physical characteristics with White, dominant culture.

C. dominant group members whose origins are not from Northern Europe.

D. dominant group members who, despite Northern European origins, affiliate strongly with ethnic minority groups.

ANS: REF:

C Introduction

5. All of the following are critical demographic items to guide the need of a culturally diverse client EXCEPT: A. place of birth.

B. number of generations in the United States.

C. language spoken at home.

D. all of the above are essential to know.

ANS: REF:

D Introduction

6. The surest indicator of cultural insensitivity, according to the author, is: A. the inability to create a welcoming environment for clients of color.

B. the lack of understanding of cultural definitions of health and illness.

C. unawareness of one’s own prejudices.

D. the belief that all members of a particular group share all characteristics.

ANS: REF:

D Introduction

ESSAY QUESTIONS 1. The author describes four common characteristics/experiences of culturally diverse clients. Describe these characteristics and discuss the possible related issues that may be present in the helping process.

REF:

Introduction

2. What issues might arise due to differences within ethnic groups? How might a provider assess these individual and cultural factors and understand their meaning?

REF:

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Introduction

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Chapter 1: Introduction

3. The first task of any cross-cultural worker is to carefully assess the client’s demographic and cultural situation. Expand on the critical information deemed necessary in determining the needs of a culturally diverse client.

REF:

Introduction

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Chapter 2: What It Means to Be Culturally Competent

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition

Multiple Choice 1. The 2000 Census, for the first time, attempted to identify what cultural group?

A. American Indian B. Pan American C. Multiracial D. Bi-Racial ANS: REF:

C Demographics

2. Which of the following factors contribute most substantially to demographic shifts in the U.S. population?

A. Increased self-identification to minority groups B. Lower mortality rates among minorities C. Increased immigration and birthrate D. Changing labor demographics ANS: REF:

C Demographics

3. Which of the following is NOT noted as a reaction to growing diversification in the U.S. population?

A. Return to “traditional values” B. Strained relations amongst People of Color C. Anti-immigrant sentiment D. Anti-affirmative action sentiment ANS: REF:

B Reactions to Changing Demographics

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Chapter 2: What It Means to Be Culturally Competent

4. Why is it important to personalize conversations about culture and race in a learning environment?

A. It builds support groups for students struggling with race-related content.

B. It minimized name-calling and labeling.

C. It acts as a mechanism for students to recognize and take responsibility for their own biases and experiences.

D. It ensures confidentiality rules will be respected.

ANS: REF:

C The Fear and Pain Associated With Moving Toward Cultural Competence

5. According to Bennett, ethnorelativism is: A. the perspective that values and identity are not ethnically bound.

B. the perspective that behavior is assess in relation to one’s own cultural standards.

C. the perspective that behavior can only be understood within a cultural context.

D. the perspective that values are constructed by culture.

ANS: REF:

C The Fear and Pain Associated With Moving Toward Cultural Competence

6. Which of the following best describes the role of self-honesty in the pursuit of cultural competency?

A. Being honest with oneself about one’s own feelings about race creates unnecessary noise in the pursuit of cultural competency.

B. Self-honesty allows one to demonstrate sustained commitment to cultural competency.

C. Denial of one’s own negative feelings about race, culture and ethnicity inhibits one’s ability to discover the power of cultural competency.

D. One should be honest with themselves about the time it will take to become culturally competent.

ANS: REF:

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A Speaking Personally About Cultural Competence

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Chapter 2: What It Means to Be Culturally Competent

7. Which statement best summarizes Cross et. al’s perspective on family and its role in a culturally competent care system?

A. Family, as defined by the client’s culture, should be understood as the context within which the client functions.

B. Family dynamics often contribute to client issues and therefore should not be a primary point of intervention.

C. Family definitions are consistent throughout minority ethnic groups D. May not be the primary support when church and community resources are available.

ANS: REF:

D A Model of Cultural Competence

8. In working with diverse clients, practitioners should be aware of issues related to selfesteem, identity formation, isolation, and role assumption. All of these issues are likely related to which of the following?

A. Cultural history B. Family structure C. Diversity within culture D. Minority status ANS: REF:

C A Model of Cultural Competence

9. What is a common pitfall of agencies in the cultural blindness stage on the cultural competence continuum?

A. Utilizing providers of color only with clients of their own ethnicity B. Perpetuating social biases and paternalism C. Applying dominant culture approaches to all clients D. Failing to provided unbiased service ANS: REF:

D A Model of Cultural Competence

10. What unique activities do agencies in the cultural proficiency stage of the cultural competence continuum undertake?

A. Providing competent cross-cultural service delivery B. Seeking advice from minority communities C. Hiring Providers of Color D. Advocacy and research related to multiculturalism in the health care system ANS: REF:

D A Model of Cultural Competence

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Chapter 2: What It Means to Be Culturally Competent

11. Which of the following stages of the cultural competence continuum do most agencies fall under?

A. Cultural blindness B. Basic cultural competence C. Cultural pre-competence D. Cultural proficiency ANS: REF:

C A Model of Cultural Competence

12. A common implication of dynamics of difference is miscommunication. Which of the following is NOT a common cause of cross-cultural miscommunication?

A. Experiences the client or practitioner have had with members of the other’s cultural group B. Current political relations between the client and practitioner’s cultural groups C. Differences in cultural style D. Language barriers between the practitioner and client ANS: REF:

D A Model of Cultural Competence

13. Which of the following is NOT a characteristic of a culturally skilled counselor, as defined by Arrendondo, et al?

A. Understanding of the counselor’s own worldview B. Understanding of agency cultural competence C. Understanding of clients’ worldview D. Use of culturally appropriate intervention strategies ANS: REF:

B A Model of Cultural Competence

14. Which of the following is NOT a reason to adjust generic helping practices when working with culturally diverse clients?

A. Generic helping practices have their roots in the dominant cultural paradigm.

B. The use of a provider of color will be more successful.

C. Treatment goals can differ based on cultural values.

D. Interaction style will be better accepted if familiar to the client.

ANS: REF:

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B A Model of Cultural Competence

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Chapter 2: What It Means to Be Culturally Competent

15. In 2002, the APA added which of the following requirements for psychologists related to issues of diversity?

A. Psychologists must become experts in one of more culture outside of their own.

B. Psychologists must demonstrate multicultural ethical commitment.

C. Psychologists must obtain training and experience understanding factors associated with diverse groups of clients when essential for implementation of service or research.

D. Psychologists must participate in culture-centered and ethnical psychological research.

ANS: REF:

C A Model of Cultural Competence

16. Which of the following process defined by Fisher and the APA discusses the creative application of APA ethics code to fit individual cultural context?

A. Multicultural ethical commitment B. Multicultural ethical awareness C. Goodness of fit ethics D. Multicultural ethical decision-making ANS: REF:

A A Model of Cultural Competence

ESSAY QUESTIONS 1. How has the pursuit of cultural competence changed in the helping professions? What are some of the underlying reasons for these changes?

2. Describe the key strategies or “ground rules” for creating an effective learning environment in relation to discussions of race and ethnicity.

3. Agencies in the cultural pre-competence stage of cultural competence often have a difficult time making progress, despite sincere efforts. What are some of the underlying reasons for this stunted development?

4. Knowledge of the client’s culture is one of Cross et al.’s five cultural competence skill areas. Given that it is impossible to know every culture in depth, what can service providers do to ensure they bring the appropriate understanding into their interaction with clients?

5. Describe the difference between multicultural ethical commitment and multicultural ethical awareness. Discuss how they support each other in ethical decision making.

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Chapter 2: What It Means to Be Culturally Competent

6. Discuss the dilemma in enforcing professional standards outlined in the chapter (APA and ACA).

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Chapter 3: Working with Culturally Diverse Clients

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Which of the following does NOT describe the differences experienced in working with culturally diverse clients?

A. It is more likely to emotionally impact the provider.

B. The provider cannot rely on the client to define the process.

C. The process must continually be adapted.

D. It is more collaborative.

ANS: REF:

B How is Cross-Cultural Helping Different?

2. Pinderhughes defines which of the following four psychological dynamics that define cross-cultural work and the relationship between the client and the provider?

A. The psychologies of difference, assimilation, experience and privilege B. The psychologies of family, acculturation, ethnicity and power C. The psychologies of family, ethnicity, race and power D. The psychologies of difference, ethnicity, race and power ANS: REF:

D Conceptualize Cross-Cultural Work

3. Differences between the client and the practitioner have the potential to: A. cause the provider to devalue the client.

B. cause the patient to resist treatment.

C. interfere with successful treatment.

D. all of the above.

ANS: REF:

D Conceptualize Cross-Cultural Work

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Chapter 3: Working with Culturally Diverse Clients 4. Due to the nature of power and the helping relationship, which of the following is most accurate?

A. The client will find a sense of power over the provider.

B. Clients can neutralize their pain.

C. The client is in a potentially vulnerable position.

D. The provider may be uncomfortable or anxious about the relationship.

ANS: REF:

C Conceptualize Cross-Cultural Work

5. The ADDRESSING framework is best described as: A. a guide for provider self-awareness.

B. an addendum to the DSM-IV. C. a tool for personal data collection for the provider and client.

D. a guide for assessing a clients’ level of cultural identity development.

ANS: REF:

C Hays’s ADDRESSING Framework

6. Which of the following is an accurate list of the ADDRESSING framework?

A. Acculturation, Developmental Disabilities, Disabilities acquired later in life, Religion, Ethnic/Racial identity, Socioeconomic status, Sexual orientation, Indigenous heritage, National origin, Gender B. Age, Developmental Disabilities, Disabilities acquired later in life, Religion, Ethnic/Racial identity, Socioeconomic status, Sexual orientation, Indigenous heritage, National origin, Gender C. Assimilation, Developmental Disabilities, Disabilities acquired later in life, Religion, Ethnic/Racial identity, Socioeconomic status, Sexual orientation, Indigenous heritage, National origin, Generation D. Age, Developmental Disabilities, Disabilities acquired later in life, Religion, Experiences, Socioeconomic status, Sexual orientation, Indigenous heritage, National origin, Gender ANS: REF:

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B Hays’s ADDRESSING Framework

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Chapter 3: Working with Culturally Diverse Clients 7. An example of an important use of ADDRESSING framework data would include: A. preparing for the first session with the client.

B. comparison of provider and client religious and/or cultural backgrounds.

C. the use of age/date of birth to determine experiences related to significant historical events.

D. all of the above.

ANS: REF:

C Hays’s ADDRESSING Framework

8. Which of the following would be considered a pitfall in working with culturally diverse clients?

A. Focusing too heavily on differences B. Failing to place cultural factors ahead of human factors C. Relying too heavily on clinical concepts and skills, rather than starting from scratch with a cultural lens D. Failing to include the family in all sessions with cross-cultural clients ANS: REF:

A Preparing for Cross-Cultural Work

9. In what way is cultural competency relevant to all clients, regardless of ethnicity?

A. Northern European values are the foundation from which all culturally competent services are built from.

B. Every client carries his or her own unique culture; culturally competent providers can provide services that are sensitive to the client’s inner dynamic.

C. Providing culturally competent services to clients of culture help improve the communities in which non-ethnic clients live.

D. Culturally competent providers can help White clients address their underlying issues with White privilege.

ANS: REF:

B Preparing for Cross-Cultural Work

10. Which of the following is an example of a question that assesses the cultural dimensions of a problem being presented by a culturally diverse client?

A. What is the client’s family’s level of acculturation?

B. Is the behavior considered normal within the culture?

C. What traditions are still practiced in the home?

D. All of the above ANS: REF:

B Assessing Culturally Diverse Clients

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Chapter 3: Working with Culturally Diverse Clients 11. Which of the following is NOT a component of the “Outline for Cultural Formulation” Appendix of the DSM-IV? A. A description of the illness from the DSM-IV B. Aspects of self-definition C. Stresses and supports D. A description of the illness from the within the culture ANS: REF:

A Making Culturally Sensitive DSM-5 Diagnoses

12. Which of the following is the order in which Hays suggests using DSM and other tools in providing a culturally sensitive diagnosis?

A. Axis VI, Axis IV, Axis III, ADDRESSING Framework B. ADDRESSING Framework, Axis VI C. ADDRESSING Framework, Axis VI, Axis IV, Axis III D. ADDRESSING Framework and all DSM Axis in order ANS: REF:

C Making Culturally Sensitive DSM-5 Diagnoses

13. In using Axis I: Clinical Syndromes, what issue should a provider be aware of?

A. Language used in describing symptoms have little meaning to those not from mainstream cultures.

B. Descriptions of interaction styles are assumed to be global.

C. It creates a fuller picture when used with Axis II. D. It focuses on psychosocial stressors impacting the client’s life.

ANS: REF:

A Making Culturally Sensitive DSM-5 Diagnoses

14. Which of the following is NOT a goal of the first session?

A. Gain understanding of the client’s expectations B. Reassure the client that his/her goals will be met C. Establish good rapport D. Ensure an understanding of the client’s problem ANS: REF:

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B Establishing Rapport and the First Session

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Chapter 3: Working with Culturally Diverse Clients 15. One of the best ways to help the client understand the helping process is to: A. ask them what they expect.

B. explain the process in non-technical terms with specifics about next steps.

C. ask them to help you learn about their culture.

D. have the client explain their problem in their own words.

ANS: REF:

B Establishing Rapport and the First Session

ESSAY QUESTIONS 1. Cross-cultural helping is described as “experiential, freewheeling, and bilateral.” Explain what this means in relation to the provider and the client’s experience.

2. Discuss the role of power in the helping relationship.

3. What are some key ideas to remember in preparing for cross-cultural work?

4. What issues surface when making culturally sensitive diagnoses using the DSM-5 and what approaches have been used to mitigate them?

5. What are the four stated goals of the first session with a culturally diverse client? Select two and describe techniques for ensuring those techniques are met.

6. How does the notion of transference and countertransference differ in working with culturally diverse clients?

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Chapter 4: Understanding Racism, Prejudice, and White Privilege

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition

MULTIPLE CHOICE 1. Which of the following is not an element of racism as defined by Wijeyesinghe, Griffin, and Love?

A. Racism is systemic B. Racism occurs when members of the oppressed group have less power C. Racism is a result of real or perceived differences in group characteristics D. Prejudice is the result of racism ANS: REF:

D Defining and Contextualizing Racism

2. Due to the emotional nature of the topic of race, which of the following reactions toward those who have experienced racism is likely to occur in adulthood?

A. Empathy B. Rationalization C. Hatred D. Offers to help ANS: REF:

B Defining and Contextualizing Racism

3. The tendency to separate oneself from those who are different results in A. fewer miscommunications, due to limited interaction.

B. increased categorical thinking.

C. intensified perception of threat from out groups.

D. a united front from which to dismiss myths of one’s own group.

ANS: REF:

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C Individual Racism and Prejudice

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Chapter 4: Understanding Racism, Prejudice, and White Privilege 4. Which of the following is the most significant implications of stereotyping?

A. It provides justification for exploitations of racially and culturally diverse groups.

B. It oversimplifies understanding of ethnic group members.

C. It sets unrealistic expectations for members of ethnic groups.

D. It transmits distorted ethnic pictures to subsequent generations.

ANS: REF:

A Individual Racism and Prejudice

5. Which of the following is the most widely held theory of prejudice?

A. The Global Personality Type theory, which attributes prejudice to the existence of a certain personality type manifesting traits that lead to racism.

B. The Social Norm theory, in which social norms rather than individual motivation drive prejudice.

C. The Frustration-Aggression-Displacement hypothesis, which attributes prejudice to frustrations in one’s own life.

D. The Rankism theory, in which abuse of rank and power is the underlying cause of all racism.

ANS: REF:

C Individual Racism and Prejudice

6. Microaggressions are defined as A. explicit negative actions intended toward a racial minority.

B. the use of processes within an institution which inadvertently disadvantage minority groups.

C. implicit biases.

D. commonplace verbal and behavioral actions which communicate negative racial attitudes.

ANS: REF:

D Individual Racism and Prejudice

7. Which of the following would not represent consequences of institutional racism?

A. High rates of African Americans in the U.S. prison system B. Disparities in infant mortality and life expectancy between Whites and People of Color C. Higher than average education levels amongst Asian American populations D. Under representation of minorities in professional level occupations ANS: REF:

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C Institutional Racism

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Chapter 4: Understanding Racism, Prejudice, and White Privilege 8. Which of the following three factors are most relevant in individual participation of institutional racism?

A. Power, tenure, and status quo B. Responsibility, intent, and denial C. Consciousness, intent, and denial D. Awareness, intent, and accountability ANS: REF:

C Institutional Racism

9. Cultural racism is seen when A. a group or social institutions’ view that their own values and norms are superior.

B. racist behavior is targeted as a specific cultural group.

C. holidays are celebrated in group or institution.

D. those outside a group or institution are denied membership.

ANS: REF:

A Cultural Racism

10. Which of the following is not a common reaction to White Privilege among Whites?

A. Defensiveness B. Pride C. Denial D. Unawareness ANS: REF:

B Racial Consciousness Among Whites

11. Which of the following White Racial Attitude types are considered unachieved by Rowe, Behrens, and Leach?

A. Dominative B. Restorative C. Dissonant D. Reactive ANS: REF:

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C Racial Consciousness Among Whites

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Chapter 4: Understanding Racism, Prejudice, and White Privilege 12. White racial identity is described by Helms as a process through which A. Whites are able to learn about their race and its history.

B. Whites are able to learn about other races and their common characteristics.

C. Whites can move to recognizing and abandoning their White privilege.

D. Whites can process their experiences with other ethnic groups.

ANS: REF:

C Racial Consciousness Among Whites

13. In Helm’s Model of White Racial Identity, the autonomy status stage differs from previous stages in which of the following ways?

A. The capacity to relinquish the privileges of racism B. The understanding of how one benefits from racism C. The external espousing of liberal ideology D. The idealization of one’s racial group ANS: REF:

A Racial Consciousness Among Whites

14. In the Zealot-defensive stage of Identity Development in the Classroom, Ponterotto describes which of the following behaviors?

A. Stimulation of either anger feelings or guilt feelings B. Tendency to either over-identify with ethnic minorities or completely distance themselves from them C. Strong desire to learn about cultural differences and advocate strongly for the rights of minority groups D. Tendency to withdraw into isolation to avoid race-related topics ANS: REF:

B Racial Consciousness Among Whites

15. Which of the following is not a characteristic of a cultural ally: A. Willing to take risks and try new behaviors B. Strong desire to help those in need C. Able to cultivate support from others D. Takes a stand against oppression ANS: REF:

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B Doing the White Thing

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Chapter 4: Understanding Racism, Prejudice, and White Privilege ESSAY QUESTIONS 1. Describe the difference between racism and prejudice and the role of power in the respective definition of each.

2. Discuss the unique implications of microaggression and implicit bias for providers working with People of Color.

3. What are the primary ways of determining institutional racism and what are the strengths and pitfalls of each in working toward institutional cultural competency?

4. Several reasons why it is difficult for individuals to take personal responsibility for institutional racism are listed in the text. Select one of the case studies and discuss the ways in which these and other dynamics of individual action within institution are manifested.

5. Describe the difference between achieved and unachieved White racial attitude types.

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Chapter 5: Understanding Culture and Cultural Differences

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Which of the following is the least accurate description of culture?

A. Culture is the way people have learned to respond to problems B. Culture is passed from generation to generation C. Culture is genetically engrained D. Culture is the building blocks of human paradigms ANS: REF:

C What is Culture?

2. Which of the following best describes one of the problems associated with the concept of race: A. There are few differences within certain races B. Defining race genetically opens the door to arguments about the inferiority of People of Color C. Race does not properly describe the cultural values and beliefs of a particular group D. None of the above; the concept of race is important in understanding the hereditary history of ethnic groups ANS: REF:

B Culture vs. Race in the Definition of Group Differences

3. Which of the following dimensions of culture is best described as “the widely held beliefs within a cultural group that guide social interactions.”

A. Ethos B. Ontology C. Relational Orientation D. Axiology ANS: REF:

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A The Dimensions of Culture

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Chapter 5: Understanding Culture and Cultural Differences 4. The “Psychobehavioral modality” dimension of culture discusses the continuum described as A. doing vs. being.

B. competition vs. cooperation.

C. cognitive vs. affective.

D. egalitarian vs. authoritative.

ANS: REF:

A The Dimensions of Culture

5. Which of the following matches the culture with the most accurate assessment of time orientation?

A. Northern European: Present-orientation B. Asian Americans: Future-orientation C. African Americans: Past-orientation D. Latino/a: Past-orientation ANS: REF:

D Comparing Cultural Paradigms in America

6. Asian Americans, Native Americans, African Americans, and Latino/a Americans all differ from White, European Americans in all but which of the following cultural paradigms?

A. People relations B. Time orientation C. Living in harmony with nature D. Work activities ANS: REF:

D Comparing Cultural Paradigms in America

7. The term pseudoetic is defined as A. looking at a culture through indigenous concepts and theories.

B. viewing culture through concepts and theories external to the culture.

C. the perception that an approach is universal, regardless of the appropriateness of its application in other cultures.

D. the application of dominant beliefs and values to another culture, regardless of the appropriateness of its application in other cultures.

ANS: REF:

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C Are Theories of Helping Culture-Bound?

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Chapter 5: Understanding Culture and Cultural Differences 8. The expectation of verbal expression and self-disclosure may be experienced by Asian Americans as A. suspicious, as White providers are not perceived as trustworthy.

B. shameful, as modesty and subtleness are held in the highest regard.

C. insulting, as self-disclosure is reserved for long-standing friends.

D. freeing, as family constraints stunt their ability to explore emotional material.

ANS: REF:

B Key Aspects of the Helping Process

9. Based on People of Color’s tendency toward concrete advice and immediate solutions, providers should A. employ nondirective approaches that help clients become comfortable with long-term goals.

B. set long-term goals on their client’s behalf.

C. focus on a directive approach that values short-term goals .

D. use a direct approach in discussing the reasons behind the client’s short-term orientation, such as differences in time-orientation and their role in the collective.

ANS: REF:

C Key Aspects of the Helping Process

10. Which of the following statements most accurately defines the difference between Autoplastic and Alloplastic solutions?

A. Alloplastic solutions ask the client to change their environment; Autoplastic solutions ask the client to adapt to their environment.

B. Alloplastic solutions ask the client to change the dynamic of their family; Autoplastic solutions ask the client to adapt to the dynamic of their family.

C. Alloplastic solutions ask clients to focus on long-term goals; Autoplastic solutions ask the client to focus on short-term goals.

D. Alloplastic solutions ask clients to speak out against racism; Autoplastic solutions ask the client to focus on developing resilience to racism.

ANS: REF:

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A Key Aspects of the Helping Process

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Chapter 5: Understanding Culture and Cultural Differences 11. Which of the following comparisons represents the most significant difference in the definition of mental health between Northern European and Communities of Color?

A. Passive acceptance vs. active conflict B. Future vs. past-orientation C. Harmony vs. disharmony D. Individual self vs. extended self ANS: REF:

B Key Aspects of the Helping Process

12. Which of the following does not describe the structure of the collective personality?

A. Conflict tends to be intrapsychic, as intrafamilial conflicts are handled collectively.

B. Energy is directed toward seeking family approval.

C. The inner psyche is structured around social, rather than unconscious mechanisms.

D. Psychopathology exhibits itself across interpersonal levels.

ANS: REF:

A Collective Personality: The Example of Arabs/Muslims

13. Sue and Zane suggest which of the two strategies for improving provider credibility?

A. Ensure provider shares cultural experience within the client’s community and ensure family is present B. Ensure problems are understood in terms of the clients cultural perspective and ensure immediate benefit C. Ensure family is present in the process and ensure immediate benefit D. Ensure long-term goals are not discussed and ensure problems are understood in term of the clients cultural perspective ANS: REF:

D Conflicting Cross-Cultural Service Models

14. Good psychological nurturance of the individual, engagement with nature, and engaging relationships throughout the life cycle are examples of the characteristics of A. civilized cultures.

B. bi-culture relationships.

C. primitive cultures.

D. Asian cultures.

ANS: REF:

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C Conflicting Cross-Cultural Service Models

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Chapter 5: Understanding Culture and Cultural Differences 15. Which of the following best illustrates an alternative helping model?

A. Involvement of the family in counseling sessions B. A shift from focusing on long-term goals to short-term results C. Integration of traditional healing practices into community-based services D. The use of bilingual service providers ANS: REF:

C Adapting Generic Models vs. Evolving Culturally Sensitive Models

ESSAY QUESTIONS 1. What are the primary problems with the concept of race and what are the social and political implications of using race to define and study groups of people?

2. Using Brown and Landrum-Brown’s dimensions, describe the dimensions across which cultural characteristics are defined.

3. Select one of the four cultures describe by M. Ho and compare its cultural characteristics to those of Northern European culture in the following dimensions: nature, time orientation, people relations, work and activity, and human nature. How might these differences manifest themselves in the helping relationship?

4. Discuss the consequences of the movement from “primitive” to “civilized” culture.

5. What are the pros and cons of employing an alternative helping model, as opposed to an adaptive or adjusted model?

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Chapter 6: Working with Culturally Diverse Parents and Families

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Community Psychology is best described as A. counseling sessions which occur within the community system (schools, churches, etc).

B. interventions that address issues at all levels of the community system.

C. interventions that are focused on adapting to the needs of the family and community.

D. interventions that are initiated by members of the community.

ANS: REF:

B Community Psychology

2. Which of the following is not described by Wright as a key factor in parenting that impacts a child’s development of self-worth?

A. Disciplinary style B. Attitudes toward race C. Parental closeness D. Freedom to interact with other ethnic groups ANS: REF:

D Parenting

3. Parents who try to “toughen up” their children by being overly authoritarian will often end up A. alienating children from the family.

B. teaching children to act out abusively outside the home.

C. creating negative views of the culture within the home.

D. not preparing children for microaggression and subtle forms of racism.

ANS: REF:

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B Parenting

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Chapter 6: Working with Culturally Diverse Parents and Families 4. Bicultural couples tend to demonstrate extremes in A. acceptance of bicultural relationships and marriage.

B. Interdependence.

C. healthy functioning.

D. conflicts of cultural codes.

ANS: REF:

C Bicultural Children and Families

5. Differences in how bicultural marriages are conceived and structured are described by Falicov as A. cultural differences in marriage.

B. cultural stereotyping and stress.

C. conflicts in marital code.

D. conflicts in cultural code.

ANS: REF:

D Bicultural Children and Families

6. In order to free biracial children from racialized loyalty binds, parents should A. give children permission to have a relationship with all parts of the their culture.

B. encourage children to create their own culture with the parts of their culture with which they most relate.

C. openly discuss the important parts of their own culture in the home.

D. allow children to interact with intergenerational family and community members.

ANS: REF:

A Bicultural Children and Families

ESSAY QUESTIONS 1. Wright suggests three parenting factors that most support or negate a child’s sense of self-worth. What are these factors and what forms do they support or negate selfesteem?

2. Discuss common issues related to permission to marry and acceptance into communities of color for biracial couples. What are the possible impacts of these pressures on the relationship?

26

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Chapter 7: Culturally Sensitive Treatment with Children

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Dramatic differences in temperament and activity become apparent between cultures at what age group?

A. Ages 3-4 B. Ages 5-7 C. Newborn/infants D. Adolescence ANS: REF:

C Child Development

2. In addition to developmental issues related to the experience of racism, Children of Color also face differences in which of the following developmental task, as compared to White children?

A. Social interaction B. Development of independence C. Speech and language development D. None of these ANS: REF:

D Child Development

3. Which of the following is a tactic for maintaining positive self-esteem in Children of Color?

A. Eliminating discussion of racism in the home B. Creating a sense of ethnic pride C. Early socialization of Children of Color with White children D. All of these ANS: REF:

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B Child Development

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Chapter 7: Culturally Sensitive Treatment with Children 4. Which of the following behaviors is not a cause of the increase in racial identity issues in adolescence?

A. Broader social participation in the social environment B. Dynamics related to dating C. Changes in school grouping D. Rejection of characteristics perceived as White ANS: REF:

D Child Development

5. Obgu describes three types of ethnic minorities in relation to academic success. Which of the following describes the Autonomous group?

A. Small in number and limited experiences with oppression; perform well academically B. Isolated dues to extensive experience with systemic racism; perform poorly academically C. Isolated due to cultural differences; perform well academically D. Leverage community resources due to extensive experience with systemic racism; perform well academically ANS: REF:

A Child Development

6. Which of the following accurately describes a cultural difference in learning styles?

A. Northern European learning styles focus on collaboration and team work.

B. African American learning styles have a strong relational component, learning best through competition.

C. Native Americans have a keen sense of visual observation.

D. Hawaiians are auditory in their learning style.

ANS: REF:

C Child Development

7. Which of the following is a critical factor in forming resiliency in Children of Color?

A. Ability to tolerate inconsistencies between school and home B. Perception of culture as a strength rather than a deficit C. Success in coping with race-related situations D. Comfort level with differences in family structure ANS: REF:

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C Some Basic Notions of Child Tretment

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Chapter 7: Culturally Sensitive Treatment with Children 8. The most significant goal of narrative therapy with children is A. the creation of a problem story.

B. creating resiliency.

C. depersonalizing the problem.

D. the identification of a preferred story.

ANS: REF:

C Contemporary Examples of Culturally Sensitive Treatment

9. Which of the following is not an important aspect of successful school-based social justice intervention programs?

A. Skill development B. Advocacy C. Collateral work with teachers and community members D. None of these ANS: REF:

D Contemporary Examples of Culturally Sensitive Treatment

ESSAY QUESTIONS 1. Describe the three sequential learning processes that are experienced as racial identity evolves in children.

2. In what ways do different cultural learning styles impact the academic success of Children of Color? Which ethnic groups have been successful academically in the U.S? 3. In what ways does creation of a “problem story” help children address issues in a more productive way than traditional therapy?

29

© 2015. Cengage Learning. All rights reserved.

Chapter 8: Bias in Service Delivery

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. The concept of self-fulfilling prophesy is an example of A. the effect of political attitudes in mental health diagnosis.

B. the impact of social attitudes on behavior.

C. the differences in expectation of women and men.

D. the outcomes of Clients of Color working with providers from the same ethnic group.

ANS: REF:

B The Impact of Social, Political, and Racial Attitudes

2. Which of the following is not a major barrier to attracting Students of Color to psychology training programs?

A. Cost of the program B. Under representation of Faculty of Color C. Complex application procedures D. Little to no curriculum related to cross-cultural service provision ANS: REF:

D Dissatisfaction among Providers of Color

3. The use of indigenous paraprofessionals was a strategy to increase the number of Providers of Color. Which of the following best describes the individuals that were trained in these positions?

A. Bilingual non-clinical staff B. Students of Color C. Community leaders D. Community teachers and youth workers ANS: REF:

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C The Use of Paraprofessionals

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Chapter 8: Bias in Service Delivery 4. Which best describes the difference between traditional healers as opposed to Western providers?

A. Traditional healers address the physical, spiritual and mental well-being individually.

B. Traditional healing is circular in nature.

C. Traditional healing focuses most of its attention on spiritually.

D. Traditional healers are passive in their interventions, guiding the individual in taking the primary role of responsibility for the healing process.

ANS: REF:

B The Use of Paraprofessionals

5. Which of the following is a common pitfall in hiring Providers of Color: A. Hiring Providers of Color who have not worked in the local ethnic community B. Assuming Providers of Color are bilingual C. Hiring Providers of Color with less regard to experience or skill than would be given to those of a White provider D. All of these ANS: REF:

C Cultural Aspects of Mental Health Service Delivery

6. Tong describes the Chinese American Psyche as having changed as a result of a survival reaction to Western culture. He compares this to Iatrogenesis, which is defined as A. physical or mental health diagnoses resulting from changing family dynamics.

B. changes in culture due to acculturative stress.

C. the shift of strengths in an individual or culture.

D. pathology resulting from medical or psychological intervention.

ANS: REF:

B Cultural Aspects of Mental Health Service Delivery

7. Cultural differences impacting the assessment process tend to result in which of the following?

A. The use of alternative assessment tools B. Overpathologizing of Clients of Color C. Underpathologizing of Clients of Color D. Increased usage of the MMPI ANS: REF:

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B Cultural Aspects of Mental Health Service Delivery

© 2015. Cengage Learning. All rights reserved.

Chapter 8: Bias in Service Delivery 8. The Minnesota Multiphasic Personality Inventory (MMPI) was originally administered without regard to race or ethnicity, but was first questioned because A. it was normed to White subjects exclusively.

B. it was not offered in other languages.

C. scores were significantly different between men and women.

D. it did not have a Black-White scale that adjusted African American score to be compared to White scores.

ANS: REF

A Cultural Aspects of Mental Health Service Delivery

9. Which of the following is not identified by Gaw as having a major impact on the diagnoses of Clients of Color?

A. Language barriers B. How help is sought out C. Traditional problem-solving methods D. How the origin of the problem is understood ANS: REF:

A Cultural Aspects of Mental Health Service Delivery

10. Hallucinations is an example of A. a universal disorder with different content and meaning across cultures.

B. a universal disorder with similar content but different meanings across cultures.

C. a traditional healing mechanism for Native cultures.

D. a disorder with high levels of occurrence in Mexican culture.

ANS: REF:

A Cultural Aspects of Mental Health Service Delivery

11. Given the cultural relativity of mental health diagnosis, it is of primary importance to A. use a culturally sensitive diagnosis tool.

B. engage other family and community members in the diagnosis process.

C. consult a Provider of Color from the same ethnic group to discuss the symptoms in relation to cultural expectations.

D. ensure agreement that the behaviors are outside of culturally acceptable beliefs.

ANS: REF:

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D Racial Microaggressions and the Therapeutic Relationship

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Chapter 8: Bias in Service Delivery 12. Communication that conveys insensitivity toward a person’s racial heritage is considered a A. microagression.

B. microinsult.

C. microassault.

D. microivalidation.

ANS: REF:

B Racial Microaggressions and the Therapeutic Relationship

13. Microaggression is particularly insidious because A. the perpetrator does not believe he or she is being racist.

B. the victim is unable to defend themselves against it.

C. it can be invisible to the victim and the perpetrator.

D. victims become overly sensitive to small comments and actions.

ANS: REF:

C Racial Microaggressions and the Therapeutic Relationship

ESSAY QUESTIONS 1. Discuss the impact of social and political attitudes on the diagnosis of Clients of Color and the general characterization of Communities of Color, providing specific examples.

2. Explain the strategy of training paraprofessionals to address the need for Providers of Color. What are the benefits and the challenges of this strategy? What might make this strategy more effective?

3. Describe the ways in which the development of a deficit or cultural inferiority theory may occur in the social sciences. In what other ways have bias impacted research of ethnically diverse groups?

4. What trends have been found related to suicide in Communities of Color? Describe the cultural and situations factors which help account for these trends.

5. Describe the three types of microaggressions and provide an example of a statement or action that is representative of each.

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© 2015. Cengage Learning. All rights reserved.

Chapter 9: Mental Health Issues

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Ethnic identity is best defined as A. the existence of a stable inner sense of self.

B. strong understanding of one’s ethnic history and group characteristics.

C. the part of personal identity that defines one’s self image as an ethnic group member.

D. the successful integration of cultural experiences into one’s personal identity.

ANS: REF:

C Racial Identity and Group Belonging

2. Integration of personal experiences as an ethnic group member, in addition to which of the following, are responsible for the formation of ethnic identity?

A. External messages about ethnicity B. Experiences not related to ethnicity C. Positive images of race and culture D. Experience of family members and significant others ANS: REF:

A Racial Identity and Group Belonging

3. In the encounter stage of Cross’ model of racial identity development, individuals experience A. an event that provides clarity on one’s own racial identity.

B. a shift from negative to positive feelings about one’s own identity.

C. increasing levels of security related to his or her sense of racial identity.

D. an event that forces him or her to abandon denial of ethnicity.

ANS: REF:

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D Racial Identity and Group Belonging

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Chapter 9: Mental Health Issues 4. As individuals move through the stages of racial identity development, they experience changes in attitudes toward all of the following except A. the self.

B. mental health services providers.

C. members of their own ethnic group.

D. members of the dominant group.

ANS: REF:

B Racial Identity and Group Belonging

5. In which stage of Cross’ model of racial identity development, is an individual most likely to seek out counselors knowledgeable about his or her own ethnic group?

A. Stage 1: Pre-encounter B. Stage 2: Encounter C. Stage 3: Immersion-emersion D. Stage 4: Internalization ANS: REF:

B Racial Identity and Group Belonging

6. Which of the following form of assimilation is best described as integration?

A. Acculturation B. Structural assimilation C. Identificational assimilation D. Marital assimilation ANS: REF:

B Assimilation and Acculturation

7. The primary difference between unidimensional and multidimensional view of acculturation relates to A. the type of material lost and gained through acculturation.

B. the ability to function effectively in two cultures.

C. the issues of children acculturating faster than parents.

D. all of these.

ANS: REF:

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B Assimilation and Acculturation

© 2015. Cengage Learning. All rights reserved.

Chapter 9: Mental Health Issues 8. Which of the following describes the level of acculturation related to gaining or losing behaviors central to a person’s social world?

A. The social level B. The behavioral level C. The significant level D. The intermediate level ANS: REF:

D Assimilation and Acculturation

9. The most common consequence of acculturation for immigrant families is A. an increase in mental health diagnoses B. the breakdown of traditional family roles and norms C. the loss of traditional language D. isolation from the ethnic community ANS: REF:

B Assimilation and Acculturation

10. Which of the following is not a consequence of members leaving ethnic communities in order to assimilate into dominant culture?

A. Weakening of communal support systems B. Increased risk of prejudice and racial hatred toward the individual C. Decreased prejudice and racial hatred toward the community D. A diminished sense of connection with the community ANS: REF:

C Assimilation and Acculturaion

11. Stress is defined by Myer as A. the mechanism through which social factors are translated into physical and emotional issues.

B. a defining factor in increased disease amongst Communities of Color.

C. the factor that impacts individual coping mechanisms.

D. the internal characteristic that triggers physical and emotional issues.

ANS: REF:

36

A Stress

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Chapter 9: Mental Health Issues 12. Stress experiences so extreme that they shut down an individual’s basic psychic adaptation system are referred to as A. disconnection.

B. hyperarousal.

C. social trauma.

D. trauma.

ANS: REF:

D Psychological Trauma

13. Brave Heart’s concept of Historic Trauma is unique in its discussion of A. substance abuse trends in specific ethnic groups.

B. the ability to pass trauma and trauma symptoms intergenerationally.

C. the traumatic experience of holocaust survivors and their children.

D. the experience of lived memory, or experience the trauma over and over in one’s memory.

ANS: REF:

B Psychological Trauma

14. Racial microaggressions and implicit racial aggressions have the capacity to cause A. social trauma.

B. insidious trauma.

C. Hyperarousal.

D. lived memories.

ANS: REF:

B Psychological Trauma

15. In treating substance abuse issues with Clients of Color, which of the following is not a stated priority?

A. Addressing addictive qualities B. Efforts to heal inner effects of racism C. Identifying the inner pains which the client is attempting to medicate D. Participation in group work with other Clients of Color ANS: REF:

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D Drug and Alcohol Use

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Chapter 9: Mental Health Issues ESSAY QUESTIONS 1. In general, ethnic identity can be categorized into three types of identification. Name these categories and describe how they express themselves in an individual’s behavior and sense of self.

2. Atkinson, Morten, and Sue identified four dimensions in which attitude change occurs as an individual moves through the five stages of racial development. Select one of these dimensions and discuss how attitude shifts would manifest themselves in each of the five stages.

3. Describe two ways in which acculturation is important in relation to working with diverse populations and what a provider can do to ensure they are appropriately addressed.

4. What are the four major symptom groups associated with trauma?

5. Discuss the trends seen in Youth of Color related to Drug and Alcohol Use. What are the underlying reasons for these trends?

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© 2015. Cengage Learning. All rights reserved.

Chapter 10: Treating Victims of Ethnic Conflict, Genocide, and Mass Violence

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. What is the unique role a provider must take on when working with trauma victims?

A. Role model B. Witness C. Perpetrator D. Victim ANS: REF:

B An Alternative View of the Trauma Experience and its Treatment

2. For Native Americans, trauma experiences have remained largely unhealed because A. trauma symptoms have been passed down intergenerationally.

B. there was a systematic destruction of traditional rituals of grief.

C. children were not educated about Native American history.

D. high rates of drug and alcohol abuse exists in Native populations.

ANS: REF:

B Historic Trauma and Unresolved Grief among Native Americans

3. Brave Heart’s intervention with the Lakota People resulted in all of the following except A. improved group identification.

B. increased commitment to community health.

C. decreased PTSD symptoms in Native American men.

D. increased awareness of historical trauma.

ANS: REF:

C Historic Trauma and Unresolved Grief among Native Americans

4. The overarching goal of the TRC in South Africa is best described as A. reconciliation.

B. reparation.

C. retribution.

D. restored dignity.

ANS: REF:

39

A South Africa and its Truth and Reconciliation Commission

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Chapter 10: Treating Victims of Ethnic Conflict, Genocide, and Mass Violence 5. One criticism of the TRC’s healing function is that it lacked a forum for A. perpetrators to share their story.

B. bystanders to participate.

C. victims to provide input on restitution.

D. continued work on emotions surfaced during the process.

ANS: REF:

D South Africa and its Truth and Reconciliation Commission

6. The concept of dissociation can best be described by which of the following examples?

A. Victims cutting off ties with perpetrators B. Perpetrators deciding to no longer participate in the dehumanization of victims C. Bystanders compartmentalizing and justify racism or dehumanization of victims D. Victims finding a witness to observe their dehumanization ANS: REF:

C South Africa and its Truth and Reconciliation Commission

7. Perpetrators testimony during the TRC process is healing for victims’ families because it A. allows them to see the perpetrator in an equally dehumanizing position.

B. allows them to complete the narrative of the trauma experience.

C. shifts power from perpetrator to victims’ family.

D. None of these ANS: REF:

B South Africa and its Truth and Reconciliation Commission

8. Which of the following was created as a response to the lack of follow up services available to apartheid victims?

A. The Institute for the Healing of Memories B. The Truth and Reconciliation Project C. The Institute for the Reconciliation of Memories D. The Truth and Healing Project ANS: REF:

40

A South Africa and its Truth and Reconciliation Commission

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Chapter 10: Treating Victims of Ethnic Conflict, Genocide, and Mass Violence 9. In models of healing and restorative justice, it is important to distinguish between forgiveness and A. facts.

B. compensation.

C. responsibility.

D. condoning.

ANS: REF:

D South Africa and its Truth and Reconciliation Commission

10. In reparations, apologies must include all of the following: A. Acknowledgement of the facts, acceptance of responsibility, promise not to repeat the offense, and reparation B. Acknowledgement of the facts, acceptance of responsibility, sincere regret, and a promise not to repeat the offense C. Acceptance of responsibility, sincere regret, a narrative story, and a promise not to repeat the offense D. Acceptance of responsibility, sincere regret, a promise not to repeat the offense, and reparation ANS: REF:

B South Africa and its Truth and Reconciliation Commission

11. Which of the following factors is not identified as a critical in determining the value of a reparation?

A. The role the reparation plays in the continued healing of the victim B. The perception of the reparation by the victim C. Public acknowledgement as part of the reparation D. Minimization of the crime implied by accepting the reparation ANS: REF:

B South Africa and its Truth and Reconciliation Commission

12. Which of the following are the two most common reactions in children of Nazis?

A. Empathy toward parents -or- guilt about parents actions B. Splitting off of negative feelings toward parents -or- anger toward parents C. Splitting off of negative feelings toward parents -or- empathy toward parents D. Dissociation -or- doubling ANS: REF:

41

C Holocaust Survivors, Nazis, their Children, and Reconciliation

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Chapter 10: Treating Victims of Ethnic Conflict, Genocide, and Mass Violence 13. Which of the following best defines “double victimization:” A. The victim and their children both experience trauma B. “An eye for an eye” philosophy is employed, creating a second victim C. It becomes impossible for victims to empathize with the other group D. Each side sees themselves as a legitimate victim ANS: REF:

D Holocaust Survivors, Nazis, their Children, and Reconciliation

14. Which of the following is the most important factor in experiencing a transformation of feelings toward a former enemy?

A. Dissociation B. Revealing C. Forgiveness D. Compassion ANS: REF:

D Holocaust Survivors, Nazis, their Children, and Reconciliation

15. Which of the following is not seen as a critical dimension for reconciliation?

A. Interaction B. Sharing of personal narrative C. Expressing thoughts, instead of feelings D. Perceptions of similarities ANS: REF:

C Holocaust Survivors, Nazis, their Children, and Reconciliation

ESSAY QUESTIONS 1. Peskin describes trauma as a “disorder of dehumanization.” concept and related approaches to treatment.

Further explain this

2. Describe the factors contributing to Native American’s historic trauma and the intervention conducted by Brave Heart. How did this intervention stimulate resolution of historical grief?

3. What are the goals of the TRC? In what ways to these goals support the healing of victims, bystanders and perpetrators?

4. What are some key learnings to focus on when helping a victim of trauma seek forgiveness?

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© 2015. Cengage Learning. All rights reserved.

Chapter 10: Treating Victims of Ethnic Conflict, Genocide, and Mass Violence 5. During the course of Weissmark’s workshop with children of Nazis and Holocaust survivors, which six stages did she witness participants go through in the transformation of their feelings toward each other?

6. What constitutes a “Jewish Identity?” In your answer, discuss the role of Judaism.

43

© 2015. Cengage Learning. All rights reserved.

Chapter 11: Working with Latino/a Clients: An Interview with Roberto Almanzan

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. In Latino/a culture, children are expected to be obedient and A. develop machismo.

B. acculturate faster than their parents.

C. act as parent surrogates.

D. focus on academic pursuits.

ANS: REF:

C Family and Cultural Values

2. Individuals from high power distant cultures are most comfortable with A. hierarchy.

B. loosely defined roles.

C. assimilation.

D. collectivism.

ANS: REF:

A Family and Cultural Values

3. Which of the following terms is best defined as an interpersonal attitude that acknowledges the basic dignity of all individuals?

A. Familialismo B. Simpatico C. Marianismo D. Personalismo ANS: REF:

D Family and Cultural Values

4. Which of the following is not a value in Latino/a culture fostered by the Roman Catholic Church?

A. Spirituality B. Acceptance of life as it exists C. Family commitment D. Present time-orientation ANS: REF: 44

C Family and Cultural Values © 2015. Cengage Learning. All rights reserved.

Chapter 11: Working with Latino/a Clients: An Interview with Roberto Almanzan

5. Which of the following best describes Latino/a values related to socioeconomic status: A. Financially supporting one’s family is of ultimate importance B. Respect and dignity is given to those with higher social or economic status C. All people deserve respect regardless of socioeconomic status D. None of these ANS: REF:

C The Interview

6. Which of the following term is most descriptive of Machismo in its purest form?

A. Bravado B. Authority C. Responsibility D. Tough ANS: REF:

C The Interview

7. The term “Hispanic” was coined in order to A. create unity among people in the U.S. whose origins are in Latin America.

B. acknowledge the indigenous past of people in the U.S. whose origins are in Latin America.

C. differentiate those from Mexico.

D. categorize all people in the U.S. whose origin are in Latin America into one census category.

ANS: REF:

D The Interview

8. Which of the following describes an important part of Latino/a shared history?

A. Immigration B. Bilingualism C. Colonization D. Machismo ANS: REF:

45

C The Interview

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Chapter 11: Working with Latino/a Clients: An Interview with Roberto Almanzan 9. Where will Latino/s most likely go first when experiencing problems?

A. Family B. Church C. Folk healers D. Mental health providers ANS: REF:

A The Interview

10. Acculturation-related conflicts most commonly surface when A. men work out of the home, while women are expected to stay home.

B. children adopt values that are in conflict with family values.

C. elders are no longer held in high-esteem.

D. family members no longer participate in church activities.

ANS: REF:

B The Interview

11. Which of the following groups are most likely to experience issues related socioeconomic class and status after immigration?

A. Professionals B. Women C. Illegal immigrants D. Elders ANS: REF:

A The Interview

12. It is important that the Latino/a client view the provider as A. collaborative.

B. having authority.

C. bilingual.

D. casual.

ANS: REF:

46

B The Interview

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Chapter 11: Working with Latino/a Clients: An Interview with Roberto Almanzan 13. Which of the following does not describe Latino/a preferences during a counseling session?

A. Social conversation should come before addressing issues B. Anonymity is of the utmost importance C. Concrete assistance is preferred to non-directive discussion D. The provider should demonstrate empathy during the conversation ANS: REF:

B The Interview

14. During the counseling session, what is the best way to respect appropriate sex role customs when seeing a husband and wife?

A. See the husband and wife separately to avoid conflict B. Bring other relatives, such as uncles and children, into the session C. Allow the husband adequate time to speak during the counseling session D. All of these ANS: REF:

C The Interview

15. Which pattern best describe when Latinos/as are most likely to develop mental health issues?

A. The closer one is to the immigrant experience, the more likely they are to develop mental health issues.

B. The more acculturated one’s children are, the more likely they are to develop mental health problems.

C. The less acculturated one is, the more likely they are to develop mental health problems.

D. The longer one has been in the U.S., the more likely they are to develop mental health issues ANS: REF:

D The Interview

ESSAY QUESTIONS 1. What are the unique factors that put Latinos/as in the U.S. at high risk for physical and psychological difficulties?

2. Describe the Latino/a values and beliefs that have been fostered by the Roman Catholic Church.

3. Compare the “Americanized” version of Machismo with the traditional sense of the word. What accounts for this discrepancy?

47

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Chapter 11: Working with Latino/a Clients: An Interview with Roberto Almanzan

4. What are the most common channels through which Latinos/as seek help for problems?

What circumstances make a Latino/a most like to seek professional treatment?

5. Describe issues of identity and belonging that are present among Latino/a immigrants.

6. Describe the cultural strengths of Latinos/as.

7. Articulate the important dimensions (family, values/structure, gender role expectations, role conflict, acculturation, religiosity, educational characteristics, and discrimination) of Latino/a Americans culture and their implications for counseling practice.

48

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Chapter 12: Working with Native American Clients: An Interview with Jack Lawson

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1.

Which of the following is a reason for the change in Native American population trend over the last 10 years?

A. Movement from reservations to urban areas B. Decreased birthrates C. Decreased mortality rates D. Biculturalism

ANS: REF:

C Demographics

2. In Native American culture, status and honor are gained though A. sharing wealth.

B. accumulating wealth.

C. having large families.

D. caring for other families children.

ANS: REF:

A Family and Cultural Values

3. Life events are experienced by Native Americans as A. linear.

B. a process that unfolds.

C. long-term goals that are set.

D. on a time-line.

ANS: REF:

B Noninterference

4. In Native families, no distinction is made between A. nature and family.

B. male and female children.

C. men and women, in regards to parenting.

D. natural and inducted members of the family.

ANS: REF:

49

D Harmony with Nature

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Chapter 12: Working with Native American Clients: An Interview with Jack Lawson 5. In Native culture, physical and emotional illness are reflections of A. disharmony within the family structure.

B. external pressures and acculturative stress.

C. disharmony between the person and nature.

D. disconnection from elders and traditional healers.

ANS: REF:

C Harmony with Nature

6. Which of the following is the most prominent reason for the insular nature of Native American culture?

A. self-protection is a reaction to oppression B. native culture is highly private C. traditional ceremonies require secrecy D. privacy deepens the connection with the land ANS: REF:

A The Interview

7. In which of the following ways is the term Native American most flawed?

A. It does not recognize the differences between tribes.

B. It uses the term native, as opposed to indigenous.

C. It does not identify Native people as the first people on the land.

D. It uses the term “America,” which the Native people pre-date.

ANS: REF:

D The Interview

8. Until the mid-1980s, Native children were taken from their communities and forced to A. speak English.

B. learn mainstream values.

C. go to boarding school.

D. all of these ANS: REF:

50

D The Interview

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Chapter 12: Working with Native American Clients: An Interview with Jack Lawson 9. Which of the following is the primary reason Native Americans seek treatment?

A. Disharmony with nature B. Legal mandate C. Referral from community leader or traditional healer D. Drug and alcohol abuse ANS: REF:

B The Interview

10. Which of the following is the 1978 legal mandate which re-established tribal authority over adoption?

A. The Indian Adopted Child Welfare Act B. The Native Children Welfare Act C. The Native Adoption Act D. The Indian Child Welfare Act ANS: REF:

D The Interview

11. According to Jack Lawson, what percentage of Native People are directly or indirectly affected by alcoholism?

A. 80% B. 60% C. 100% D. 35% ANS: REF:

C The Interview

12. Many Native Americans moved to urban areas as a result of the Relocation Act of the 1940s. What was the primary result of that movement?

A. The introduction of drug and alcohol addition B. Native community members were better supported via funds from those in urban areas C. Native Americans did not have the cultural tools to survive in the dominant culture D. Employment levels increased among Native American populations ANS: REF:

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C The Interview

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Chapter 12: Working with Native American Clients: An Interview with Jack Lawson 13. When Native People act reserved and quiet, it should be understood as A. distrust.

B. respect.

C. withdrawal.

D. confusion.

ANS: REF:

B The Interview

14. In order to develop rapport with Native clients, it is important to learn not to be afraid of their A. secrecy.

B. strong relationship with the land.

C. anger.

D. traditional healing practices.

ANS: REF:

C The Interview

15. The use of Native culture as an avenue to recovery is effective because: A. Loss of culture is an underlying problem for Native Americans B. It contains traditional healing methods C. It is used as a front for hiding issues D. It involves the community ANS: REF:

A The Interview

ESSAY QUESTIONS 1. What are some of the reasons Native Americans have found it so difficult to assimilate into American society?

2. Discuss the history of the boarding school experience. What were the short- and longterm repercussions of these governmental policies?

3. In what ways did the Relocation Act of the 1940s create internal conflict within Native communities? What were some of the underlying cultural reasons for the failures related to this program?

4. What are the most appropriate sources of cultural information when working with Native communities? In what ways can this information help you assess and build rapport with clients?

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Chapter 12: Working with Native American Clients: An Interview with Jack Lawson 5. What role does anger play in successfully working with Native clients? Specifically, what can a provider expect and how should they constructively handle any anger that is brought into the session?

6. Explain how the dimensions of tribe affiliation, sharing, cooperation, noninterference, time orientation, and alcohol abuse can impact your counseling practice in working with Native American populations.

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© 2015. Cengage Learning. All rights reserved.

Chapter 13: Working with African American Clients: An Interview with Veronique Thompson

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Which of the following is not identified as a strength with which African American communities should be built upon?

A. Kinship bonds B. Religion C. Empathy D. Role Flexibility ANS: REF:

C Family and Cultural Values

2. Which of the following is not an example of role flexibility in African American families?

A. Women working outside the home B. The parental child C. Father figures from extended family D. The father as primary male role model ANS: REF:

D Family and Cultural Values

3. Strong empathy and religious affiliation in African American culture are major factors in A. the increase in birthrates.

B. the development of extended generational parenting systems.

C. the resistance of dissolution of relationships.

D. women being perceived as dominant.

ANS: REF:

C Family and Cultural Values

4. The goal of therapy with African American families should be to A. assess whether adaptive strategies are overused or distorted.

B. repair unhealthy adaptive systems such as kinship bonds and role flexibility.

C. leverage healthy adaptive systems.

D. all of these ANS: REF:

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D Family and Cultural Values

© 2015. Cengage Learning. All rights reserved.

Chapter 13: Working with African American Clients: An Interview with Veronique Thompson 5. James Jones discusses residual African characteristics in African American communities as A. TRIOS: Time, Role Flexibility, Innovation, Oral, Spiritual.

B. TRIOS: Time, Rhythm, Improvisation, Oral, Spiritual.

C. TRAIN: Time, Rhythm, Attitude, Improvisation, Nurturing.

D. TRAIN: Time, Reconciliation, Aptitude, Innovation, Nature.

ANS: REF:

B The Interview

6. Which of the following are not noted examples of African American emphasis on verbal communication?

A. Capping B. Rapping C. Chanting D. Preaching ANS: REF:

C The Interview

7. Which period of African American history describes the time during which Africans were taken and transported to slavery in America?

A. The Slave Passage B. The Middle Passage C. Pre-enslavement D. Enslavement ANS: REF:

B The Interview

8. Post-enslavement is most appropriately associated with A. retaliation.

B. reparations.

C. forgiveness.

D. distrust.

ANS: REF:

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C The Interview

© 2015. Cengage Learning. All rights reserved.

Chapter 13: Working with African American Clients: An Interview with Veronique Thompson 9. Which of the following is an important trust-related issue that keeps African Americans from seeking professional help?

A. Trust issues are a common symptom of experiencing racisms B. A history of unethical psychological testing exists C. Trust is not extended beyond family and church D. Mistrust about the value of mental health services ANS: REF:

B The Interview

10. In what is referred to by some as “extreme mundane environmental stress,” African Americans often express the effects of modern day racism as A. resilience.

B. anger.

C. self-doubt.

D. all of these ANS: REF:

C The Interview

11. African Americans often experience issues of identity and belonging because A. they are not accepted by dominant culture groups.

B. they lack positive male role models.

C. the group to which they belong experiences high levels of poverty.

D. the group to which they belong is perceived negatively.

ANS: REF:

D The Interview

12. The role of an African American man is particularly difficult because A. they are afforded some privilege based on being male.

B. African American women are elevated above them.

C. White society fears them.

D. all of these ANS: REF:

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D The Interview

© 2015. Cengage Learning. All rights reserved.

Chapter 13: Working with African American Clients: An Interview with Veronique Thompson 13. Children of addicted parents are particularly affected by which of the following?

A. Addicted parents are incapable of passing on cultural knowledge and identity B. Children are being raised via intergenerational parenting C. Addicted parents pass on underlying issue related to racism and race identity D. Adaptive patterns are not present in families with addicted parents ANS: REF:

A The Interview

14. Being direct with African American clients is well received because A. African Americans prefer providers to play an authoritarian role.

B. being blunt is an important part of African Americans’ oral tradition.

C. being too “nice” is perceived as inauthentic.

D. social interaction is not valued in professional relationships in African American culture.

ANS: REF:

C The Interview

15. Which of the following techniques should be used to ensure African American clients do not perceive an “interrogation” during the therapy session?

A. Ask all questions up front in order to move forward with a collaborative conversation more quickly B. Provide an option for a written assessment questionnaire C. Have the client tell you their story before asking questions D. Bring family into the session for support in answering questions ANS: REF:

C The Interview

ESSAY QUESTIONS 1. What are the adaptive mechanisms African American communities have used to maintain family structures despite hardships? Select one of these mechanisms and discuss in detail how it has helped the African American family survive.

2. Discuss the history of naming and self-identification of African American people.

3. Describe the unique characteristics of the post-enslavement period of African American history. What were some of the positive outcomes of this period?

4. What factors keep African Americans from seeing mental health services? From what other outlets do they seek help?

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© 2015. Cengage Learning. All rights reserved.

Chapter 13: Working with African American Clients: An Interview with Veronique Thompson 5. What role does White privilege play in the African American perspective and in the helping relationship?

6. Describe how kinship bonds and extended family networks can help African Americans.

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© 2015. Cengage Learning. All rights reserved.

Chapter 14: Working with Asian American Clients: An Interview with Dan Hocoy

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. In comparison to African Americans, Latinos/as and Native Americans, Asian Americans have A. not become as assimilated.

B. become more assimilated.

C. been economically and educationally successful.

D. been educationally successful, but not economically successful.

ANS: REF:

C Demographics

2. Education in the Asian community is described as bimodal, meaning A. there are highly educated and uneducated subpopulations.

B. they are able to learn in both the visual and oral modalities.

C. they are able to learn in both the kinesthetic and visual modalities.

D. education is valued on both a religious and cultural level.

ANS: REF:

A Family and Cultural Values

3. Which of the following best describes the “bicultural” type of Asian Family, as described

by Lee? A. Asian family with acculturated, middle-class parents B. Asian family typified by traditional parents and acculturated children C. Asian family with a non-Asian parent D. Asian family which has taken on the ways of majority culture ANS: REF:

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A Our Interviewee

© 2015. Cengage Learning. All rights reserved.

Chapter 14: Working with Asian American Clients: An Interview with Dan Hocoy 4. Which of the following does not represent an Asian value that has the potential to create conflict between Asian American clients and Western trained providers?

A. Emphasis on hierarchy B. Focus on individual achievement C. Emotional problems as a sign of family failure D. Restraint as a sign of maturity ANS: REF:

B Our Interviewee

5. Asian culture values collectivism. In what ways has this been problematic to their acceptance in the U.S.?

A. It conflicts with American values of individual achievement.

B. It is often associated with communism.

C. It conflicts with American values of capitalism.

D. All of these ANS: REF:

D The Interview

6. What cultural value has most contributed to Asian Americans becoming an easy and frequent target of discrimination?

A. Strong work ethic B. Political activism C. Remaining insular in small enclaves D. Not disturbing the status quo ANS: REF:

D The Interview

7. Why have Asians as a collective group been more accepted in America than other ethnic minorities?

A. Asians are perceived as less threatening to dominant culture.

B. Asians have taken jobs other Americans have not wanted.

C. Asians have assimilated at a faster rate than other ethnic minorities.

D. Asians have fought harder for acceptance than other ethnic minorities.

ANS: REF:

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A The Interview

© 2015. Cengage Learning. All rights reserved.

Chapter 14: Working with Asian American Clients: An Interview with Dan Hocoy 8. Why are Asian Americans most likely to turn to family in times of need rather than seeking professional help?

A. Asians have historically been hurt by psychological testing and practices B. Professional help is not consistent with the values of the “middle path” C. There is great shame associated with leaving the community for help D. Asian traditions designed to alleviate grief and suffering are preferred ANS: REF:

C The Interview

9. Asian communication style typically requires therapists to A. be attuned to subtle meanings.

B. be direct with clients.

C. work with a translator.

D. all of these ANS: REF:

A The Interview

10. Which of the following Asian values makes gaining understanding of one’s life an unimportant long-term therapy goal?

A. Need for consistency B. Use of metaphors and indirect communication C. Shame associated with leaving the community D. Tolerance for ambiguity ANS: REF:

D The Interview

11. Which of the following best describes “mismatch syndrome”?

A. Disparity between one’s cultural values and one’s biracial partner’s cultural values B. Disparity between one’s cultural values and the dominant cultural value C. Disparity between one’s cultural values and their children’s learned values D. Disparity between one’s cultural values and their provider’s cultural values ANS: REF:

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B The Interview

© 2015. Cengage Learning. All rights reserved.

Chapter 14: Working with Asian American Clients: An Interview with Dan Hocoy 12. Lack of emotional expression in Asian American culture can often lead to A. addiction issues.

B. low assimilation rates.

C. somatization of physical illness.

D. lack of social experience.

ANS: REF:

C The Interview

13. What is an important preliminary step in building rapport with an Asian American clients?

A. Ask the client what they expect from the process B. Invite family to the session C. Explain the therapy process D. All of these ANS: REF:

C The Interview

14. In providing an appropriate therapeutic environment for Asian American clients, it is important to reflect the family atmosphere in which of the following ways?

A. Be directive regarding instruction and deferential to authority B. Be indirect regarding instruction and deferential to authority C. Be indirect regarding instruction and be nurturing D. None of these ANS: REF:

A The Interview

15. Which of the following is the term for non-verbal communication through physical distance and touch?

A. Paralinguistics B. Promexis C. Kinesics D. Parakinesics ANS: REF:

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B The Interview

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Chapter 14: Working with Asian American Clients: An Interview with Dan Hocoy

ESSAY QUESTIONS 1. Describe the five potential value conflicts that may arise between Asian American clients and Western trained providers.

2. Discuss the reasons why Asians have been more accepted in the U.S. than other ethnic minorities.

3. Where do Asians tend to go when they need help? What cultural values are at the core of these tendencies?

4. In carrying out assessment of an Asian American client, it is important to determine where he/she stands on the continuum of acculturation. What are the four modes of acculturation on this continuum and how can this information be used most effectively?

5. Describe the Asian non-verbal communication system and how a therapist can use this information to create a more positive relationship and experience for the client.

6. What cultural values of traditional Asians negate the effectiveness of Western counseling approaches?

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© 2015. Cengage Learning. All rights reserved.

Chapter 15: Working with Arab and Muslim American Clients: An Interview with Marwan Dwairy

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. The most recent and significant group of Arab immigration was A. Christian Arabs from Syria and Lebanon.

B. Palestinians with a strong Arab identity.

C. Iraqis escaping the Iraq-Iran war and the first Gulf war.

D. All of these ANS: REF:

C Demographics

2. In what way do Muslim religious requirements create additional difficulties for Arabs/Muslims in adapting to life in the U.S.?

A. Muslim religious requirements clash with the rhythm of daily life.

B. Muslim religion creates conflict for interfaith relationships.

C. Muslim religion requires settled immigrants to help bring over relatives and friends.

D. Religious discrimination makes it difficult to find jobs in the U.S. ANS: REF:

A Demographics

3. The five basic tenets that define Muslim religious belief are called A. The Pillars of Muslim.

B. Shahada.

C. The Pillars of Islam.

D. Haj. ANS: REF:

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C Family and Cultural Values

© 2015. Cengage Learning. All rights reserved.

Chapter 15: Working with Arab and Muslim American Clients: An Interview with Marwan Dwairy 4. Which of the following trends have been seen in the nature of the Arab family, particularly in the West?

A. Shifts in childrearing techniques B. Changes is communication style from vertical to horizontal C. Changing gender roles from male to female dominated family structures D. Tending toward establishment of individual households ANS: REF:

D Our Interviewee

5. Which of the following is not one of the three major Arab ethnic groups in the U.S.?

A. Primarily Christian Arabs from Syria, Iraq, Lebanon, Palestine, and Jordon B. North African Arabs from Egypt, Libya, Algeria, Tunisia, and Morocco C. Muslim non-Arabs from Asia, Middle East, and Africa D. Primarily Muslim Arabs from Saudi Arabia, other Persian Gulf countries ANS: REF:

C The Interview

6. Arabs and Muslims have historically viewed the West with ambivalence because A. the West has advanced technology that is sought after by Arab and Muslim nations.

B. the West is viewed as a hindrance to independence and national development.

C. Western colonization is attributed with the advancement of national development.

D. the West has brought many resources to Arab and Muslim nations.

ANS: REF:

B The Interview

7. Which of the following is the primary cause of differences in assimilation rates within the Arab/Muslim immigrant family?

A. Women are expected to stay in the home B. Children are eager to learn the new culture C. Men spend most of their day at work D. All of the above ANS: REF:

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D The Interview

© 2015. Cengage Learning. All rights reserved.

Chapter 15: Working with Arab and Muslim American Clients: An Interview with Marwan Dwairy 8. Based on the Arab/Muslim holistic approach to life A. Arabs and Muslims typically do not seek mental health services.

B. most Arab/Muslim patients will demonstrate some somatic complaints along with psychological distress.

C. Arabs and Muslims adopt the dualism of the mind and the body.

D. Arab/Muslim patients are attuned to the internal forces associated with psychological distress.

ANS: REF:

B The Interview

9. The term “Jin” refers to A. an external entity that possesses the body.

B. religious healers who can remove the evil eye.

C. the idea that a healthy mind depends on a healthy body.

D. the somatic symptoms which accompany psychological distress.

ANS: REF:

A The Interview

10. After immigration to the U.S., it is typical for Arab/Muslim families to A. lose their tradition through assimilation.

B. become more traditional than they were in their home country.

C. become disconnected to religion, but stay connected to cultural traditions.

D. seek mental health services to work through issues related to assimilation.

ANS: REF:

B The Interview

11. Which of the following explains why traditional authoritarian parenting styles may be damaging to Arab/Muslim children in the U.S.?

A. Children are not used to this style of parenting because they do not remember it from their home countries.

B. Children are being exposed to liberal child-rearing techniques amongst their peers.

C. Authoritarian parenting styles are damaging in Arab/Muslim home countries, but are not changed due to conflicting cultural values.

D. None of these ANS: REF:

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B The Interview

© 2015. Cengage Learning. All rights reserved.

Chapter 15: Working with Arab and Muslim American Clients: An Interview with Marwan Dwairy 12. Which of the following is not an important factor to assess before beginning any kind of intervention with a Arab/Muslim client?

A. The client’s level of individuation B. The client’s level of assimilation C. The client’s ego strength D. The client’s family’s level of strictness ANS: REF:

B The Interview

13. Which of the following terms refers to therapy the deals with intra-psychic conflicts without bringing unconscious content that is typically forbidden to consciousness?

A. Indirect content therapy B. Direct metaphoric intervention C. Metaphoric therapy D. Indirect intervention ANS: REF:

D The Interview

14. The term “culture-analysis” is best described as A. the use of hidden cultural values in facilitating change.

B. an assessment tool, which determines how culture has influenced a client’s actions.

C. the identification of inconsistencies in belief systems that cause internal conflict.

D. the analysis of cultural cues to address strain or conflict within the family system.

ANS: REF:

A The Interview

15. Which of the following actions by a therapist will most likely lead to cutting off therapy?

A. Attempting to join with authority B. Challenging the father or husband C. Listening to concerns of the figures of authority D. Ignoring needs of non-authority figures in the family ANS: REF:

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B The Interview

© 2015. Cengage Learning. All rights reserved.

Chapter 15: Working with Arab and Muslim American Clients: An Interview with Marwan Dwairy ESSAY QUESTIONS 1. What are some of the primary difficulties regularly faced by Arab/Muslim immigrants in their adaptation to life in the U.S.?

2. Discuss the Arab/Muslim views of the West. How are these views based upon and how should it be handled in the therapeutic relationship?

3. What cultural factors most influence the way Arab/Muslim immigrants seek mental help services? In what ways is this different from Western culture?

4. In what way does Islam affect potential psychological disorders or symptoms among Muslim clients?

5. What are the three factors that are important to assess in Arab/Muslim clients before moving forward with any intervention? Describe each in detail and discuss how understanding each factor is important to a productive intervention.

6. How would Arab American family structures and values impact your work with families?

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© 2015. Cengage Learning. All rights reserved.

Chapter 16: Working with South Asian American Clients: An Interview with Sumana Kaipa

Test Bank Cultural Diversity: A Primer for the Human Services Fifth Edition

MULTIPLE CHOICE 1. While earlier generations tended to take jobs as they were available, recent generations have tended toward jobs in which of the following sectors? a. Fine Arts b. Technology c. Construction and manual labor d. Political science ANS: REF:

B Demographics

2. South Asian Indians hold masters, doctorates, or professional degrees at a rate of ___ times the national average for all Americans. a. 15 b. 2 c. 5 d. 1.5 ANS: REF:

C Demographics

3. Members of the second wave of immigration are often characterized by all of the following characteristics EXCEPT: a. historic values and traditions. b. nuclear family structures. c. little formal education. d. preference for ethnic enclaves.

ANS: REF:

B Demographics

© 2015. Cengage Learning. All rights reserved.

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Chapter 16: Working with South Asian American Clients: An Interview with Sumana Kaipa

4. Which of the following is the congressional act that restored naturalization rights for South Asian Indians in the United States? a. Burke-Wadsworth Act of 1940 b. Luce-Celler Act of 1946 c. Employment Act of 1946 d. Alien Registration Act of 1940 ANS: REF:

B Demographics

5. Members of the second wave of immigration are often characterized by all of the following characteristics EXCEPT: a. historic values and traditions. b. nuclear family structures. c. little formal education. d. preference for ethnic enclaves.

ANS: REF:

B Demographics

6. Which of the following is an example of factors that affect acculturation in South Asian Indian Americans? a. Family size b. Degree of religiosity c. Economic support d. All of the above ANS: REF:

D Acculturation

7. Dharma is defined as the belief in: a. the hierarchical order of human beings. b. destiny. c. living in accordance with the principles that order the universe. d. none of the above.

ANS: REF:

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C Family Organization and Values

© 2015. Cengage Learning. All rights reserved.

Chapter 16: Working with South Asian American Clients: An Interview with Sumana Kaipa

8. Families historically educated their daughters for the purpose of making them: a. better mothers. b. more marketable as brides. c. conversational in business and politics. d. financially independent.

ANS: REF:

B Family Organization and Values

9. What cultural artifact is an oppressive tool that has kept many people poverty-stricken and socially ostracized? a. Religious tension b. Castism c. Remaining insular in small enclaves d. Extended family networks ANS: REF:

B The Interview

10. The three most widely spoken languages for South Asian Americans are: a. Hindi, Bengali, and Urdu. b. Hindi, Pashto, and Urdu. c. Pashto, Urdu, and English. d. English, Hindi, and Urdu.

ANS: REF:

A The Interview

11. Individuals who are more acculturated and have lived in the United States for a longer period of time are more likely to refer to themselves by: a. the general category of South Asian. b. their familiar country of origin as well as “American.” c. their religious affiliation. d. all of the above.

ANS: REF:

B The Interview

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Chapter 16: Working with South Asian American Clients: An Interview with Sumana Kaipa

12. South Asian Americans may be weary to discuss individual problems because of: a. fear that service providers will not understand their values or issues. b. belief that problems experienced are a result of fate or are preordained. c. the potential for individual behavior to reflect on the family or community as a whole. d. all of the above.

ANS: REF:

D The Interview

13. Members of the community who identify as ____ may find it very difficult to fit in with and find acceptance from their families. a. LGBT b. atheist c. biracial d. none of the above ANS: REF:

A The Interview

14. To establish rapport, providers should aim to strike a balance between being: a. Direct and indirect b. Informed and curious c. Funny and serious d. Friendly and distant ANS: REF:

B The Interview

15. Individuals who immigrated to the United States as professionals are more likely to experience: a. difficulty finding housing. b. difficulty with language barriers. c. stress related to achievement. d. rejection from other South Asian Americans.

ANS: REF:

C The Interview

ESSAY QUESTIONS 1. Describe the dilemma that South Asian Americans may face when responding to the U.S. Census or other surveys that ask individuals to denote their group membership by checking a box.

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© 2015. Cengage Learning. All rights reserved.

Chapter 16: Working with South Asian American Clients: An Interview with Sumana Kaipa

2. Discuss the value sets often held by South Asian Americans that are derived from Hindu culture.

3. For what reasons might it be hard to define group membership for South Asian Americans?

4. Describe the way a communalist orientation effects a South Asian American who is considering seeking help for a cognitive problems or mental health issues.

5. For what reasons might it be important to assess a South Asian American’s level of acculturation? How might you accomplish this? What kinds of questions might you ask?

© 2015. Cengage Learning. All rights reserved.

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Chapter 17: Working with White Ethnic Clients: An Interview with the Author

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Which of the following categorize the two major waves of European immigration?

A. Northern and Western Europeans in the early 19 th century and Southern and Eastern Europeans in the late 19th and early 20th centuries B. Southern and Eastern Europeans in the early 19 th century and Northern and Western Europeans in the late 19th and early 20th centuries C. Northern and Eastern Europeans in the early 19 th century and Southern and Western Europeans in the late 19th and early 20th centuries D. Northern and Western Europeans in the early 19 th century and Southern and Eastern Europeans in the mid to late 20th century ANS: REF:

A Demographics and Cultural Similarities

2. Which of the following best describes the conflicting experience of White ethics?

A. Experiencing discrimination in their home countries and in the U.S. B. Experiencing discrimination in their home countries and fighting discrimination in the U.S. C. Sharing the privileges of Whiteness, while having a history of oppression D. Sharing the privileges of Whiteness, while experiencing difficulties assimilating culturally ANS: REF:

C Demographics and Cultural Similarities

3. Which of the following does not describe an internal marker of culture?

A. Family names B. Temperament C. Family dynamics D. Values ANS: REF:

1

A Demographics and Cultural Similarities

© 2015. Cengage Learning. All rights reserved.

Chapter 17: Working with White Ethnic Clients: An Interview with the Author 4. In what way do White ethnics differ from People of Color in regards to ethnic identity?

A. Emotional consequences of oppression are not passed inter-generationally, due to increased assimilation B. Rejection of cultural identity is less significant for White ethnics because they are able to assimilate more easily C. Cultural conflict is buried further out of awareness D. Cultural conflict is easier to address, as cultural values are focused more on open discussion of psychological issues ANS: REF:

C Our Interviewee

5. Which of the following is not characteristic of the Jewish psychological structure?

A. Highly developed conscience B. The use of intellectualism as a defense C. Inability to rationalize D. Propensity toward sadness ANS: REF:

C Our Interview

6. Which of the following contributed most to Jewish Americans ability to quickly climb the socioeconomic ladder?

A. Cultural value of achievement B. Light skin color C. Willingness to take on the privilege of Whiteness D. All of these ANS: REF:

D Our Interview

7. Which of the following four values best define Jewish culture?

A. Family centrality, business acumen, intellectual achievement, verbal expression B. Family centrality, suffering, intellectual achievement, non-verbal expression C. Family centrality, suffering, intellectual achievement, verbal expression D. Independence from family, suffering, intellectual achievement, verbal expression ANS: REF:

2

C Our Interview

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Chapter 17: Working with White Ethnic Clients: An Interview with the Author 8. In Jewish families, socialization is often achieved through A. the threat of withdrawal of love and the use of guilt.

B. placing individual needs before family needs.

C. academic achievement.

D. cynicism and pessimism.

ANS: REF:

A Our Interview

9. The historic value placed on religious learning has shifted toward which of the following as Jews assimilated?

A. Value placed on economic success B. Value placed on secular academic success C. Value placed on professional status D. All of these ANS: REF:

D Our Interview

10. In regards to seeking help, how do Jews compare to other ethnic groups?

A. Jews tend not to seek help, preferring to resolve issues within the community.

B. Jews tend to seek help earlier and present less severe symptoms.

C. Jews tend to seek help for more severe symptoms.

D. Jews tend to have higher incident of alcohol problems.

ANS: REF:

B Our Interview

11. Which of the following Jewish cultural value makes psychotherapy particularly successful for Jewish patients?

A. Centrality of family B. Experience of suffering C. Emphasis on verbalization of feelings D. All of these ANS: REF:

3

C Our Interview

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Chapter 17: Working with White Ethnic Clients: An Interview with the Author 12. Which of the following is not typically central to what a Jewish client will initially bring to treatment?

A. Emotional symptoms B. Daily difficulties of live C. Issues related to family and relationships D. Conflicts around ethnicity ANS: REF:

D Our Interview

13. In what way do Israeli Jews not differ from American Jews?

A. Israeli culture is Middle Eastern B. Israeli culture no longer values intellectualism C. Israeli culture is a majority culture D. Israeli culture developed under an era of war ANS: REF:

B Our Interview

14. Jewish clients prefer which of the following styles of therapy?

A. Directive B. Ethnotherapy C. Active collaboration D. Behavioral therapy ANS: REF:

C Our Interview

15. Which of the following best describes Ethnotherapy?

A. A therapeutic group method used to explore and change negative attitudes about one’s own race and ethnicity B. An individual therapy method used to explore and change negative attitudes about one’s own race and ethnicity C. A therapeutic group method used to explore and change negative attitudes about other groups race and ethnicity D. A therapeutic group method which brings multiple ethnic group together to address issues of race and identity.

ANS: REF:

4

A Our Interview

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Chapter 17: Working with White Ethnic Clients: An Interview with the Author ESSAY QUESTIONS 1. Discuss the experience of White ethnic immigration versus other ethnic minorities. In what ways was the experience different or the same? What are some key points about White ethnic identity that are important for providers to consider?

2. Discuss the consistent characteristics that Jews share, including history and psychological structure.

3. Briefly describe the history of the Jews as it relates to assimilation and associated changes in community and identity.

4. Describe Jewish traditional family characteristics and family roles.

5. Why do Jews tend to seek mental health treatment sooner and more frequently than other ethnic groups?

5

© 2015. Cengage Learning. All rights reserved.

Chapter 18: Some Closing Thoughts

Test Bank Cultural Diversity: A Primer for the Human Services 5th Edition MULTIPLE CHOICE 1. Recent hate crimes against Muslim and Arab Americans impact all culturally diverse clients because A. they are empathetic to the Arabs’ situation.

B. they take attention away from race-related issues in other ethnic communities.

C. they bring back past memories of experiences of racial hatred.

D. they bring up concern about a backslide in progress made in other race relations.

ANS: REF:

C Gaining More Knowledge

2. Why is cross-cultural service delivery particularly prone to changing theories and new research?

A. There are new ethical guidelines which will affect its application.

B. It is a young discipline.

C. It is a controversial discipline with many opposing perspectives.

D. It has not been properly informed by members of ethnic communities.

ANS: REF:

B Gaining More Knowledge

3. What is a potential outcome of future work on models of racial and ethnic identity development?

A. Information on racial and ethnic identity in biracial and interethnic groups B. Increased focus on transpersonal and spiritual dimensions of ethnic identity C. Information on racial and ethnic identity specific to each minority community D. Information on the impact of matching providers and clients who are at different levels of development.

ANS: REF:

1

D Gaining More Knowledge

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Chapter 18: Some Closing Thoughts 4. Countertransference is best described as A. White privilege’s impact in the helping relationship.

B. the transferring of personal responsibility from the client to the provider.

C. the impact personal attitudes have on the provider’s reaction to the client.

D. All of these ANS: REF:

C Gaining More Knowledge

5. Ongoing support for cross-cultural work is best found by leveraging A. a cultural consultant.

B. a Provider of Color.

C. cultural immersion.

D. professional and academic reading.

ANS: REF:

A Finding Support for Cross-Cultural Work

ESSAY QUESTIONS 1. In continuing to monitor changes in the field cross-cultural service delivery, which topics are particularly important to monitor? Select two and discuss the implications of possible changes in each area.

2. Discuss the use of a peer study/supervision group in gaining additional support for cross-cultural work.

2

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