How to Fix Quicken Error CC-501(1 800–213–6058)

What is Quicken Error CC-501? (1 800–213–6058)

•Quicken Error CC-501 typically occurs when there is an issue with updating your financial institution's account information within Quicken. This error can happen for several reasons, including:

•Server Issues: The financial institution's server may be down or experiencing issues, preventing Quicken from accessing the account information.

•Account Information Changes: Changes in the account details at the financial institution that have not been updated in Quicken.

•Outdated Quicken Version: Using an outdated version of Quicken that may not support the current protocols or systems used by the financial institution.

Causes of Quicken Error CC-501 (1 800–213–6058)

•Quicken Error CC-501 can be caused by various issues, often related to communication problems between Quicken and your financial institution. Here are the common causes:

•Server Downtime: The financial institution's server might be temporarily unavailable or undergoing maintenance, preventing Quicken from accessing account information.

•Account Information Changes: Any recent changes to your account details, such as a new account number or login credentials, may not have been updated in Quicken.

Steps to Fix Quicken Error CC-501 (1

800–213–6058)

•Wait and Retry:

• Sometimes the error is temporary due to server issues at your financial institution. Wait a few hours and then try updating your accounts again.

•Update Quicken:

• Make sure you are using the latest version of Quicken.

• Go to Help > Check for Updates. If an update is available, download and install it.

•Refresh Online Account Information:

• Open Quicken and go to Tools > Account List (or press Ctrl + A).

• Click the Edit button next to the account with the error.

• In the Account Details window, select the Online Services tab.

• Click Deactivate to turn off online services for the account.

• Close the Account Details window.

• Reopen the Account List, click Edit next to the same account, and go to the Online Services tab again.

• Click Set up now to re-enable online services for the account.

Preventive Measures to Avoid Quicken Error CC-501

•Regular Updates:

• Ensure that Quicken is always updated to the latest version. Regular updates can resolve bugs and improve compatibility with financial institution protocols.

• Go to Help > Check for Updates periodically to ensure you are using the most recent version of Quicken.

•Verify Account Information:

• Keep your account information up-to-date in Quicken. If you change your login credentials or any other account details at your financial institution, update them promptly in Quicken.

• Regularly verify that the information in Quicken matches what is on your financial institution's website.

•Check Financial Institution Status:

• Before performing updates, you can check your financial institution's website for any alerts or maintenance notifications that might affect online services.

•Stable Internet Connection:

• Ensure you have a stable and secure internet connection while using Quicken. Avoid updating accounts over unreliable or public networks.

•Review Account Setup:

• Periodically review and refresh the online services setup for your accounts. Deactivate and reactivate online services if you notice any irregularities.

• To do this, go to Tools > Account List, select the account, click Edit, go to the Online Services tab, and follow the steps to deactivate and then reactivate online services.