MATRC 2021 Summit Program

Page 1

2021 Annual Telehealth Summit

1


WELCOME

to the 2021 Summit! Disruptive technologies and innovations are what happens when a certain type of technology, the implementation of an innovative process, the introduction of a new player or perhaps a global pandemic creates a market shift in how the health care sector does business. These disruptions can transform how we educate providers, how and where we deliver health care services and/or how we finance health care delivery systems. Here at the 2021 MATRC Telehealth Summit we will hear from those who are leading change through disruption.

Social Media Use our hashtag:

#MATRC2021

Virtual Event Platform Please visit our virtual event platform for speaker bios, presentations, session locations and more: https://eventmobi.com/matrc2021/

Job Board We are making available a virtual “job board” this year in the Virtual Event Platform. If you have a telehealth related job posting or are looking for a telehealth related position, look for the Discussion Board called “Telehealth Job Openings”. Enter your description or upload a graphic with your posting. Make sure you let folks know who to contact for more information.

Partial support for this Summit was made possible by grant G22RH30353 from the Office for the Advancement of Telehealth, Health Resources and Services Administration, DHHS.


DISRUPTIVE

TECHNOLOGIES & INNOVATIONS SHAPING THE FUTURE OF HEALTHCARE

SUNDAY

MARCH 28, 2021

AGENDA

DISRUPTIVE TIME (EDT) 2:00 pm

TECHNOLOGIES & INNOVATIONS

SHAPING THE HEALTHCARE There’s Got to BeFUTURE a BetterOF Way: Workshop on Design Thinking for Healthcare Have you ever thought to yourself that there has to be a better way to innovate and use technology in MATRC 2020 healthcare? Perhaps that “better way” would improve efficiency or increase effectiveness or enhance the patient/client or provider experience? If so, then this workshop is for you. This highly interactive workshop will not only help you to obtain the skills and mindset needed to implement the design thinking process in your work environment, but you will also be energized by the team process of creating a conceptual solution to a real challenge.

Trainers/Facilitators: • Christian Milaster, MS, Founder & CEO, Ingenium Digital Health Advisors • Jay Ostrowski, MA, NCC, LPC-S, ACS, BC-TMH, CEO, Behavioral Health Innovation and Adaptive Telehealth • Rebecca Steele, MSN, RN, CNL, Nurse Innovator, Digital Health • Dan Weberg, PhD. RN, Head, Clinical Innovation, Trusted Health, Founding Faculty, OSU Master’s of Healthcare Innovation, Founding Faculty, KP Medical School 5:30 pm

MATRC2021 Virtual Welcome Reception Join us in our Virtual Exhibit Hall for this Virtual Meet and Greet! Grab a table and use this time to catch up with old friends and to forge some new relationships. Sorry we can’t offer you a free beverage/drink ticket this year, but you are welcome to bring your own beverage of choice to the table with you. Maybe we’ll give you two beverage/drink tickets next year where we are in person again (knock on wood)! If it’s any consolation, we will be raffling off some nice prizes during this time. You must be present to win! We also encourage you to use this time to visit and personally thank our sponsors/exhibitors. They will all be at their exhibit booths in the Virtual Exhibit Hall. It is their support that allows us to keep registration fees low, offer scholarships, provide group rates for nonprofits and government agencies and more. A few kind words and some positive engagements with our attendees can go a long way in their decisions to continue to support our events. By the way, there are THREE BUILDINGS in the exhibit hall, each one with different exhibitors and a variety of networking tables. Happy exploring!” Finally, the MATRC Summit Challenge officially starts at this Welcome Reception. There will be many opportunities to earn big points toward great prizes that will not be available at any other time. Don’t miss out!

6:45 pm – 8:45 pm

Virtual Trivia Night Join us immediately following our Virtual Welcome Reception for this “Virtual Team Based Trivia Night” private event put on by Geeks Who Drink. Not good at trivia? No problem, this is a team effort. Teams will be made up of 6 – 8 players and scored on their collective efforts in six rounds of play. No one person will get put on the spot! There’s something for everyone and we guarantee you will get to laugh, meet new colleagues and have a grand time. We won’t tell if you want to include your spouse or children on your team - it is Sunday night after all! Geeks Who Drink has won multiple “Best Of” awards from weekly papers in Austin, Albuquerque, Boston, Boulder, Denver, Detroit, Colorado Springs, Kansas City, San Antonio, and more. This bonus event is free for all registered Summit attendees, but you need to have signed up on/ before midnight on Monday March 22 to be part of a team.

2021 Annual Telehealth Summit

3


MONDAY

MARCH 29, 2021

TIME (EDT) 8:45 am

Rise and Shine Morning Stretch! Join Michele Bordelon for a gentle 10-minute morning stretch session. Did you know that a morning stretch routine is a great way to jump-start your day? It will wake you up, improve your circulation and focus your mind for the great content ahead.

9:00 am

Welcome to #MATRC2021 Virtual Summit Have you set up your out of office automatic email reply yet? Don’t miss these first few minutes as we will be giving you a rousing welcome and providing you with really important information about navigating and getting the most out of the #MATRC2021 Virtual Summit. Give us ten minutes and get the lay of the land! Karen S. Rheuban, MD, Senior Associate Dean for CME and External Affairs; Medical Director, Office of Telemedicine and Director, Karen S. Rheuban Center for Telehealth, University of Virginia Kathy H. Wibberly, PhD, Executive Director, Mid-Atlantic Telehealth Resource Center and Director of Research, Karen S. Rheuban Center for Telehealth, University of Virginia

9:15 am

Opening Keynote Address: Preparing for Disruptive Innovation - Building Cultures of Adaptability As healthcare continues to shift and experience dramatic change, leaders need to build cultures of innovation within their organizations to stay nimble and adaptable. This talk will discuss specific disruptions to healthcare and how leaders can easily build cultures of innovation with their teams. Moderator: Kathy H. Wibberly, PhD, Executive Director, Mid-Atlantic Telehealth Resource Center and Director of Research, Karen S. Rheuban Center for Telehealth, University of Virginia Keynote Speaker: Dan Weberg, PhD. RN, Head, Clinical Innovation, Trusted Health, Founding Faculty, OSU Master’s of Healthcare Innovation, Founding Faculty, KP Medical School

10:30 am

Virtual Break Options Time to get up, stretch, grab a cup of coffee or tea, put on some pants and check out these virtual break options we have for you! 10:30 am – 11:00 am / Zoom Room Chat with Keynote Speaker Dan Weberg Immediately following the Opening Keynote Address, join Dan Weberg in this informal chat session...ask questions, brainstorm ideas and engage in dialogue. Remember back in the day when you had to make your way through the crowds to stand in line to chat with the speaker? Well here you go...because virtual mimics in-person life. 10:30 am – 11:15 am / Virtual Exhibit Hall and Networking Grab a table and chat with a colleague. Play the MATRC Summit Challenge. Visit with our sponsors/ exhibitors (remember, we couldn’t do this without their support). And as added incentive, there will be some great raffle prizes given out in the exhibit hall, but you must be present to win. 10:40 am – 11:10 am / Virtual Yoga with Amanda Baker Are your shoulders tight? Eyes starting to cross? Join Amanda Baker for this Virtual Yoga Session and allow the next 20 minutes to reduce your stress and increase your focus.

4

2021 Annual Telehealth Summit


MONDAY

MARCH 29, 2021

TIME (EDT) 11:15 am

Concurrent Plenary Panel 1: Disruptions in Health Professions Education Our model for medical education and training is over century old. Similar statements may be made for other health professions as well. While telehealth applications are increasingly important for the delivery of care, its integration into undergraduate, graduate and postgraduate health professions education continues to lag. Join us for a robust and provocative discussion on why disruption is needed in health professions education, some of the disruptive ripples that have already been introduced, and the role telehealth technologies and models of care could or should play as a disruptive force. There are some who are already saying that in the not too distant future the prefix ‘tele’ will disappear and that the integration of telehealth technologies will become the standard for the way that healthcare services are delivered and accessed. What changes are needed to prepare the health care workforce for this future? Moderator: Robert McKenna, PhD, MCHES, Public Health Advisor, USDHHS HRSA Office of Regional Operations - Region 3 Panelists: • Shamly A. Abdelfattah, PharmD, Associate Professor of Pharmacy Practice, Appalachian College of Pharmacy • Sandra Davidson, PhD, MSN, RN, Dean and Professor, Faculty of Nursing, University of Calgary • Lisa Howley, PhD, Senior Director of Strategic Initiatives and Partnerships, Association of American Medical Colleges (AAMC)

11:15 am

Concurrent Plenary Panel 2: Pandemic-Driven Innovations Across the Lifespan in Telebehavioral Health This plenary will discuss development and application of tele-behavioral health interventions, including evidence-based technology design features, processes, and the importance including people with lived experience of a mental health condition in the design of such interventions for health equity. Moderator: Oscar Morgan, Project Director, Central East Mental Health Technology Transfer Center (MHTTC) Panelists: • John Bruno, PhD, VP of Faculty and Co-Founder, iSocial • Karen L. Fortuna, PhD, LICSW, Assistant Professor of Psychiatry, Dartmouth Geisel School of Medicine • Rob Walker, Office of Recovery and Empowerment, Massachusetts Department of Mental Health

12:30 pm

Lunch Break Take a stretch break, grab some lunch, check your emails and come on back. Bring your lunch to a table so you can eat together with other attendees in our Virtual Exhibit Hall. But don’t get too carried away - you don’t want to miss our luncheon keynote. If you heard Chic Thompson about six years ago at the MATRC Summit, you’ll know that he can make you laugh, make you cry and motivate, inspire and energize you. You won’t want to miss it.

2021 Annual Telehealth Summit

5


MONDAY

MARCH 29, 2021

TIME (EDT) 1:00 pm

Luncheon Keynote: Strategic Curiosity - A Catalyst for Innovation and 2021 MATRC Breaking Barriers Through Telehealth Award Winner Reveal It is remarkable how often brainstorming sessions fail and strategy sessions create a mediocre launch into the future. Brainstorming sessions can fail due to groupthink, no understanding of the constraints inherent in the challenge or a lack of criticism of really bad ideas. Strategy sessions can lack that spark of new possibilities because everyone’s walking in their own shoes and the familiarity of team members encourages the path of least resistance. What’s missing here? Strategic curiosity. • Curiosity increases the rate at which you generate new ideas. Strategy brings them to market. • Curiosity offers fresh, original insights about your market and your customers’ experiences. Strategy connects the dots so that your big ideas gain acceptance. • Curiosity helps you build a prototype of your idea for evaluation. Strategy shows how your prototype will function in the current “as is” state and how it can climb into the future “to be” state. The next time you’re facing a challenge, you’ll meet it head on with some strategic curiosity. Moderator: Kathy H. Wibberly, PhD, Executive Director, Mid-Atlantic Telehealth Resource Center and Director of Research, Karen S. Rheuban Center for Telehealth, University of Virginia Keynote Speaker: • Chic Thompson, M.Ed., Batten Fellow of Entrepreneurship at University of Virginia Darden School of Business; Executive Director of education non-profit, WagiLabs Stick around after Chic is done! We will be revealing the winners of the 2021 MATRC Breaking Barriers Through Telehealth Award!

2:00 pm

Afternoon Opportunities Time to get up, stretch, grab a cup of coffee or tea and check out these afternoon offerings. Make sure you check out our Poster Sessions and Vote for the People’s Choice Award.: 2:00 pm - 2:30 pm / Zoom Room Chat with Luncheon Keynote Speaker Chic Thompson Immediately following the Luncheon Keynote Address, join Chic Thompson in this informal chat session...ask questions, brainstorm ideas and engage in dialogue. Remember back in the day when you had to make your way through the crowds to stand in line to chat with the speaker? Well here you go...because virtual mimics in-person life. 2:00 pm - 2:45 pm / Poster Sessions

Poster Session A: Moderated by Mary DeVany

6

NAME OF POSTER

PRESENTER

Expanding the Capacity of Rural Cancer Care with Teleoncology

Jason Semprini

Improving the Telehealth Education Curriculum: A Modified Delphi

Kelly Rhone, MD, FACEP

Collaborative Partnership Between DNP Program & Telehealth Clinical Partner Results in Innovation: Workflow Process Diagrams for Planning & Preparing Telehealth Curriculum

Sara McCumber, DNP, APRN, AGPCNP-BC, FNP-BC, CNS

2021 Annual Telehealth Summit

Maureen Ideker, RN, BSN, MBA


Modified Delphi Improving the Telehealth Education Curriculum: A Collaborative Partnership Between DNP Program Modified Delphi & Telehealth Clinical Partner Results in Innovation: Workflow Process Diagrams for Planning Preparing Collaborative Partnership Between DNP & Program Telehealth Curriculum & Telehealth Clinical Partner Results in Innovation: Workflow Process Diagrams for Planning & Preparing Telehealth Curriculum

Kelly Rhone, MD, FACEP Sara McCumber, DNP, APRN, AGPCNP-BC, FNP-BC, CNS Sara McCumber, DNP, APRN, Maureen Ideker, RN, BSN, AGPCNP-BC, FNP-BC, CNSMBA

MONDAY

MARCH 29, 2021

Maureen Ideker, RN, BSN, MBA

TIME (EDT)

Poster Session B: Moderated by Tim Bickel Poster Session NAME OF POSTER B: Moderated by Tim Bickel

PRESENTER

Expanding Access to Care Using On Demand Video Visits NAME OF POSTER with Integrated ASL & Medical Interpreters

Sandeep Pulim PRESENTER

Expanding Access to Care Using On Demand Video Visits Smart Glasses – A Solution for the Limitations to Medical with Integrated ASL & Medical Interpreters Education Brought Upon By COVID-19

Sandeep Pulim Lekha Devara Briana Coleman

Smart Glasses – A Solution for the Limitations to Medical An Evaluation of Reimbursement for Remote Patient Education Brought Upon By COVID-19 Monitoring for Patients Discharged with COVID-19 Initiated from the Emergency Departmentfor Remote Patient An Evaluation of Reimbursement

Lekha Devara Colton Coleman Hood Briana Colton Hood

Monitoring for Patients Discharged with COVID-19 Initiated from the Emergency Department

Poster Session C: Moderated by Rob Sprang Poster Session NAME OF POSTER C: Moderated by Rob Sprang Providing NAME OF Primary POSTER Care for People with Intellectual and Developmental Disabilities via Telehealth: A Preliminary Patient Experience Study Care for People with Intellectual and Providing Primary Developmental Disabilities via Telehealth: A Preliminary Patient Maryland Addiction Consultation (MACS) TeleECHO Pilot Experience Study

PRESENTER Michelle Konkoly PRESENTER Michelle Konkoly Sarah Sweeney

TelehealthAddiction Barriers – The Internal Struggle Real Maryland Consultation (MACS) isTeleECHO Pilot

Michelle Hager Sarah Sweeney Vivian Huang

Telehealth Barriers – The Internal Struggle is Real

Michelle Hager Vivian Huang

2:00 pm - 3:00 pm / Virtual Exhibit Hall and Networking Grab a table and chat with a colleague. Play the MATRC Summit Challenge. Visit with our sponsors/ exhibitors (remember, we couldn’t do this without their support). As added incentive, there will be some great raffle prizes given out in the exhibit hall, but you must be present to win. 5:00 pm

Virtual Happy Hour Conversation About Correctional Telehealth Change into your jeans or sweats, grab your beverage and appetizer of choice and join us for an informal conversation on telehealth in correctional settings (local, state, or federal, adult or juvenile). Open to anyone thinking about or currently involved in telehealth in this unique setting. This is a time to share thoughts, experiences, and lessons learned with each other over drinks - you know, the kind of thing that might happen if we were physically in person.

2021 Annual Telehealth Summit

7


NETWORKING OPPORTUNITIES

Just because we’ve gone virtual doesn’t mean you have to miss out on networking. We know it’s one of the most valuable features of our annual event, so we’ve worked hard in creating opportunities and spaces for this to happen.

5:30 pm / Welcome, Virtual Exhibit Hall and Networking Join us in our Virtual Exhibit Hall for this Virtual Meet and Greet! Grab a table and use this time to catch up with old friends and to forge some new relationships.

SUNDAY

6:45 pm – 8:45 pm / Geeks Who Drink Virtual Trivia Night Join us on Sunday evening March 28, 2021 immediately following our Virtual Exhibit Hall Welcome and Networking session for this “Geeks Who Drink Virtual Team Based Trivia Night” private event. Not good at trivia? No problem, this is a team effort. Teams will be made up of 6 – 8 players and scored on their collective efforts in six rounds of play. No one person will get put on the spot! There’s something for everyone and we guarantee you will get to laugh, meet new colleagues and have a grand time. We won’t tell if you want to include your spouse or children on your team - it is Sunday night after all! Geeks Who Drink has won multiple “Best Of” awards from weekly papers in Austin, Albuquerque, Boston, Boulder, Denver, Detroit, Colorado Springs, Kansas City, San Antonio, and more. This bonus event is free for all registered Summit attendees, but you need to sign up to be part of a team on/before midnight on Monday, March 22.

MONDAY

8

8:45 am / Rise and Shine Morning Stretch! Join Michele Bordelon for a gentle 10-minute morning stretch session. Did you know that a morning stretch routine is a great way to jump-start your day? It will wake you up, improve your circulation and focus your mind for the great content ahead. 10:30 am / Virtual Break Options Time to get up, stretch, grab a cup of coffee or tea and check out these virtual break options we have for you! 10:30 am – 11:00 am / Zoom Room Chat with Keynote Speaker Dan Weberg 10:30 am – 11:15 am / Virtual Exhibit Hall and Networking (there will be some great raffle prizes given out in the exhibit hall, but you must be present to win) 10:40 am – 11:10 am / Virtual Yoga with Amanda Baker

2021 Annual Telehealth Summit


MONDAY

2:00 pm / Afternoon Opportunities 2:00 pm – 2:30 pm / Zoom Room Chat with Luncheon Keynote Speaker Chic Thompson 2:00 pm – 3:00 pm / Virtual Exhibit Hall and Networking (there will be some great raffle prizes given out in the exhibit hall, but you must be present to win) 5:00 pm / Virtual Happy Hour Conversation About Correctional Telehealth Change into your jeans or sweats, grab your beverage and appetizer of choice and join us for an informal conversation on telehealth in correctional settings (local, state, or federal, adult or juvenile). Open to anyone thinking about or currently involved in telehealth in this unique setting. This is a time to share thoughts, experiences, and lessons learned with each other over drinks you know, the kind of thing that might happen if we were physically in person.

TUESDAY

8:45 am / Rise and Shine Morning Stretch! Join Michele Bordelon for a gentle 10-minute morning stretch session. Did you know that a morning stretch routine is a great way to jump-start your day? It will wake you up, improve your circulation and focus your mind for the great content ahead. 10:30 am / Virtual Break Options 10:30 am – 11:15 am / Virtual Exhibit Hall and Networking (there will be some great raffle prizes given out in the exhibit hall, but you must be present to win) 10:40 am – 11:10 am / Virtual Zumba with Sherrina Gibson 1:00 pm – 2:00 pm / Virtual Exhibit Hall and Networking Join us in the exhibit hall to network and win some great prizes. You must be present to win. 1:00 pm – 1:45 pm / Live Chat and Q & A with Amilda Horne Check out Amilda’s pre-recorded “On Demand” Session: Telemental Health Chamption 2007 2019: Celebrating Possibilities and Bumps on the Road. Join Amilda for Live Chat and Q & A at this time, where you can pick her brain, ask questions and learn more about her experiences and lessons learned.

WEDNESDAY

2:00 pm – 2:45 pm / Telegenetics Chat Chat with Alissa Terry, Genetic Counselor from the federally funded NYMAC Regional Genetics Network about the utilization and growth of telegenetics and opportunities for collaboration.

8:45 am / Rise and Shine Morning Stretch! Join Michele Bordelon for a gentle 10-minute morning stretch session. Did you know that a morning stretch routine is a great way to jump-start your day? It will wake you up, improve your circulation and focus your mind for the great content ahead. 10:30 am / Virtual Exhibit Hall and Networking Join us in the exhibit hall to network and win some great prizes. You must be present to win.

After the Summit

Take note of the date and time for state level discussion on telehealth reimbursement and related policies with a focus on opportunities and challenges in making temporary changes permanent after the public health emergency. This is a great opportunity to meet others involved in telehealth within your own states and to share ideas and identify opportunities for collaboration.

2021 Annual Telehealth Summit

9


TUESDAY

MARCH 30, 2021

TIME (EDT) 8:45 am

Rise and Shine Morning Stretch! Join Michele Bordelon for a gentle 10-minute morning stretch session. Did you know that a morning stretch routine is a great way to jump-start your day? It will wake you up, improve your circulation and focus your mind for the great content ahead.

9:00 am

Welcome to #MATRC2021 Virtual Summit Day 2 Don’t forget to re-set your out of office automatic email reply, because we have a full and very rich agenda for the next few hours. Check in here for just 10 minutes to some really important information about navigating and getting the most out of Day 2 of the #MATRC2021 Virtual Summit. Jonathan Neufeld, PhD, Program Director, Great Plains Telehealth Resource and Assistance Center Mary DeVany, MS, Associate Director, Great Plains Telehealth Resource & Assistance Center

CONCURRENT BREAKOUT SESSIONS - 9:15 am TRACK A: DISRUPTIVE PLACES

The Future of Remote Patient Monitoring – Outsource, Partner or Do It Yourself? Choose Wisely! In the developing world of value based reimbursement, remote patient monitoring (RPM) will play a larger role than it does today in the care of patients living with one or more chronic conditions. As such, RPM programs will need to scale, with the end result being the patient’s data living in their EMR. So how does RPM scale in a value based world where competition will be all around? Do providers and health networks outsource, partner with a vendor or build their own platform? This session will explore the relationships between providers, vendors and payors and what each respective group needs to know in order to make RPM a patient centered service that can be scaled.

Moderator Joe Tracy, MS, Vice President, Connected Care and Innovation, Air Products Center for Connected Care and Innovation, Lehigh Valley Health Network

Panelists Bonnie Britton, MSN, FATA, Executive Director Reconnect4Health Sam Burgiss, PhD, Consultant and Researchers and Professor, University of Tennessee Graduate School of Medicine Joseph E. Fochler, MBA, Post-Acute Sales Manager, Medtronic Care Management Services Lorraine Valeriano, BSN, RN, CNRN, Director, Connected Care & Innovation, Lehigh Valley Health Network

10

2021 Annual Telehealth Summit


TUESDAY TRACK B: DISRUPTIVE PARTNERSHIPS

TRACK C: DISRUPTIVE TECHNOLOGIES

MARCH 30, 2021

A Recipe for Multicenter Collaborative Telehealth Research The SPROUT-CTSA Collaborative Telehealth Research Network is an NCATS-funded, first of its kind collaborative to support multicenter telehealth research with the goal of informing the adoption and advancement of safe, effective telehealth services and evidencebased telehealth policies. While the focus of this Collaborative is on pediatric telehealth, the infrastructure created and lessons learned are applicable to telehealth research efforts across populations and clinical use cases. With the onset to the COVID-19 pandemic and resulting massive increase in available data on the expanded utilization of telehealth across the country, development of data standards, research methodologies, and multi-center evaluative approaches became even more critical to the future of telehealth. Additionally, the need for research focused on addressing equity and disparities became even more apparent. This breakout session will examine the system components needed to support the type of collaborative research that will ultimately be able to influence policy and other decision makers both now and as we emerge from the pandemic. The session will approach collaborative research in two ways: 1) using telehealth to support research, and 2) studying telehealth as an intervention towards improving health outcomes and equity.

Moderator Jenna Cope, MPH, RD, LD, CHES, Senior Public Health Analyst, Office for the Advancement of Telehealth, HRSA; Lieutenant Commander, US Public Health Service Commissioned Corps

Panelists John Chuo, MD, MSBI, IA, Neonatal Quality Officer, Clinical Champion for Digital Health Valuation, Children’s Hospital of Philadelphia (CHOP) and Associate Professor of Clinical Pediatrics, Perelman School of Medicine at the University of Pennsylvania S. David McSwain, MD, MPH, Chief Medical Information Officer and Associate Professor of Pediatric Critical Care Medicine, MUSC Children’s Hospital

Artificial Intelligence, Natural Language Processing (NLP), Predictive Analytics and Personalized Medicine in Health Care This session will explore developments in artificial intelligence that are creating a future for telehealth and connected health solutions. The discussion will include how machine learning and NLP applications are creating opportunities in population and precision health, and the significant implications for virtual healthcare delivery. Specific emerging applications will be discussed in a wide variety of fields, including behavioral health, ambient AI, frontend and backend AI components in connected care and AI-supported consumerbased virtual health services. The session will conclude with a glimpse into the future of AI-enabled, more automated healthcare delivery and the work ahead to achieve the potential of these technologies.

Moderator Mike Patterson, Principal/Technical Analyst, Totier Technologies

Panelists Michael McShea, Health Systems Innovation Lead, Johns Hopkins Applied Physics Laboratory, Next Generation Care Delivery, National Health Mission Jay Ostrowski, MA, NCC, LPC-S, ACS, BCTMH, CEO, Behavioral Health Innovation and Adaptive Telehealth

2021 Annual Telehealth Summit

11


TUESDAY TRACK D: BEHAVIORAL HEALTH

MARCH 30, 2021

Tele-Peer Recovery This session will discuss the landscape of digital peer support throughout the United States, and present new digital peer support technologies and innovative analytical techniques.

Moderator Oscar Morgan, Project Director, Central East Mental Health Technology Transfer Center (MHTTC)

Panelists Karen L. Fortuna, PhD, LICSW, Assistant Professor of Psychiatry, Dartmouth Geisel School of Medicine

Moderator Robert McKenna, PhD, MCHES, Public Health Advisor, USDHHS HRSA Office of Regional Operations - Region 3

Presenters Susie Mullens, MS, LPC, ALPS, Licensed Psychologist, AADCCCS, MAC, Program Coordinator, West Virginia Collegiate Recovery Network

Remote Overdose Prevention Everyone is aware that we are in a worldwide pandemic however the addiction & opioid epidemic has been unrelenting over the last year resulting in an increase in opioid overdoses. Naloxone, also known as Narcan, is a lifesaving medication that reverses opioid overdose. In the early days of the pandemic, many community-based naloxone training and distribution programs, including QRT (Quick Response Teams), were restricted and in some cases suspended for a period of time. In response to the barriers of providing naloxone, the West Virginia Collegiate Recovery Network, Southern Highlands Community Mental Health Center, and the University of Charleston School of Pharmacy came together to design a remote overdose prevention program. Join us to learn more about the educational programming and naloxone by mail program which has reached nearly 500 people across West Virginia.

Lindsay Acree, Pharm.D., AE-C, Assistant Professor, Pharmay Practice Department and Pharmacist-in-Charge, PharmUC Patient Care Clinic, University of Charleston

TIME (EDT) 10:30 am

Virtual Break Options Time to get up, stretch, grab a cup of coffee or tea and check out these afternoon offerings. Make sure you check out our Poster Sessions and vote for the People’s Choice Award. 10:30 am - 11:15 am / Virtual Exhibit Hall and Networking Grab a table and chat with a colleague. Play the MATRC Summit Challenge. Visit with our sponsors/ exhibitors (remember, we couldn’t do this without their support). And as added incentive, there will be some great raffle prizes given out in the exhibit hall, but you must be present to win. 10:40 am - 11:10 am / Virtual Zumba with Sherrina Gibson Join Sherrina Gibson to get re-energized for the rest of the day. Sherrina says that every class feels like a party and she guarantees you will have a blast!

12

2021 Annual Telehealth Summit


TUESDAY

MARCH 30, 2021

CONCURRENT BREAKOUT SESSIONS - 11:15 am TRACK A: DISRUPTIVE PLACES

Geriatric Engagement and Resource Integration in Post-Acute and Long-Term Care Facilities (GERI-PaL) Optimal processes for the prevention and treatment of COVID-19 infections and outbreaks in post-acute and long-term care (PA/LTC) facilities has proven to be one of the most critical challenges of the COVID-19 era. High risk populations, especially older adults, who are facility-dwelling have accounted for approximately 25-40% of all mortality in the United States since March 2020. Telehealth services and technologies can serve as key tools to address this major challenge. This session reviews the principles and practices of the Geriatric Engagement and Resource Integration for Post-Acute and Long-Term Care Facilities (GERI-PaL) program, a collaborative and interprofessional telehealth endeavor serving these high-risk populations in central Virginia.

Moderator Michael Kurliand, MS, BSN, RN-BC, Director of Telehealth and Process Improvement, West Health

Panelists Kimberly Albero, DNP, FNP-BC, Research Program Director, Division of Outreach, Department of Psychiatry Laurie ArchbaldPannone, MD, MPH, AGSF, FACP, Associate Professor, Department of Internal Medicine, Geriatric Medicine, Infectious Diseases, University of Virginia School of Medicine Justin B. Mutter, MD, MSc, Assistant Professor of Geriatric Medicine, Division of General, Geriatric, Hospital & Palliative Medicine, University of Virginia School of Medicine

TRACK B: DISRUPTIVE PARTNERSHIPS

Alphabet Soup – Selecting the Right Vendor During the COVID-19 public health emergency, we have not only seen the rapid emergence and spread of the virus, but we’ve also seen the rapid emergence and spread of vendors in the telehealth space. How should you respond when you are being approached by vendors on a weekly and sometimes daily basis? How do you calm the craziness and filter out what is most important or necessary? This session will help you to navigate the telehealth vendor space. What are things you should always ask or will have wished you had asked? What red flags should you be aware of before signing on any dotted line?

Moderator Joe McMenamin, MD, JD, Manager, McMenamin Law Offices

Panelists Bonnie Britton, MSN, FATA, Executive Director Reconnect4Health Mike Patterson, Principal/ Technical Analyst, Totier Technologies Joe Tracy, MS, Vice President, Connected Care and Innovation, Air Products Center for Connected Care and Innovation, Lehigh Valley Health Network

2021 Annual Telehealth Summit

13


TUESDAY TRACK C: DISRUPTIVE TECHNOLOGIES

MARCH 30, 2021

Games for Better Health and Life Serious games are games designed for a primary purpose other than pure entertainment. Gamification often refers applying various elements of game design to provide an incentive or motivation for certain types of behaviors. When games are designed to have a positive impact on health and wellbeing, it is often called the “gamification of health”. This session will introduce you to several innovative health focused games aimed at improving health and well-being and motivating and reinforcing behavior change.

Moderator Douglas Goldstein (aka @eFuturist), Vice President, Health Solutions, Happify Health and Digital Life and Health Advisor

Panelists Mona El Khafif, Dr. techn. Associate Professor, Architecture and Urban & Environmental Planning, University of Virginia School of Architecture Tony X. Ma, PMP, President and Founder, Benten Technologies, Inc. Katie Ondo, MA, CCCSLP, CSHE, Editor in Chief, Simucase; Speech Pathologist, Cincinnati Children’s Hospital Medical Center.

TRACK D: BEHAVIORAL HEALTH

Collegiate Recovery: Digital Peer Support for College Students Collegiate recovery is not a new concept, however less than 5% of campuses in the US offer programs for students in or seeking recovery from substance use disorders and other behavioral health conditions. We are fortunate to have a higher concentration of collegiate recovery programs in the Mid-Atlantic region than other areas of the country. Many states in our region have statewide collegiate recovery initiatives that are supported by legislative mandates or funded at the state level utilizing SAMHSA State Opioid Response (SOR) funding. Prior to COVID-19 leading to closures and/or restricted gatherings on college campuses, nearly all of the programs and events offered by collegiate recovery programs (CRPs) were in person. Peer support is a foundational component of CRPs and this session will focus on the training & opportunities as programs have transitioned to digital peer support.

Moderator Rhonda Jackson, MSW, Public Health Analyst, USDHHS HRSA Office of Regional Operations Region 3

Panelists Susie Mullens, MS, LPC, ALPS, Licensed Psychologist, AADCCCS, MAC, Program Coordinator, West Virginia Collegiate Recovery Network Kristine De Jesus, PsyD., Coordinator of Alcohol and Other Drugs Program, Montclair State University Jessica Estok, MA, LCDP, CCTP, CADC, Assistant Director, Substance Use Recovery Services, University of Delaware Dominique “CJ” Clemmons-James, PhD, LCMHC, CRC, NCC, Clinical Counselor & Collegiate Recovery Coordinator of Aggies 4 Recovery

14

2021 Annual Telehealth Summit


TUESDAY TRACK D: BEHAVIORAL HEALTH

MARCH 30, 2021

The Basics of Working Remotely with Eye Movement Desensitization and Reprocessing (EMDR) This session will cover a range of basic considerations in providing Remote EMDR, with a demonstration of a session and discussion of both administrative, technical and clinical details.

Moderator Jonathan Neufeld, PhD, Program Director, Great Plains Telehealth Resource and Assistance Center

Presenter Suzanne McColl, LPC, EMDR certified, Psychotherapist, Author and Speaker

TIME (EDT) 12:30 pm

Lunch Break Take a stretch break, grab some lunch, check your emails and come on back. Bring your lunch to a table so you can eat together with other attendees in our Virtual Exhibit Hall.

CONCURRENT BREAKOUT SESSIONS - 1:00 pm TRACK A: DISRUPTIVE PLACES

Hospital at Home Hospital at Home® is an innovative model that provides hospital-level care in a patient’s home as a full substitute for acute hospital care. The program was developed by researchers at the Johns Hopkins Schools of Medicine and Public Health and successfully tested in a National Demonstration and Evaluation Study. Already implemented at numerous sites throughout the country, Hospital at Home is now being adopted by health systems, home care providers, and managed care programs as a tool to cost-effectively treat acutely ill older adults, while improving patient safety, quality, and satisfaction.

Moderator Jonathan Neufeld, PhD, Program Director, Great Plains Telehealth Resource and Assistance Center

Presenter Bruce A. Leff, MD, Director, Center for Transformative Geriatric Research, Professor of Medicine, Johns Hopkins Medicine

2021 Annual Telehealth Summit

15


TUESDAY TRACK B: DISRUPTIVE PARTNERSHIPS

MARCH 30, 2021 Partnerships thru Necessity In some cases, situations arise that connect us with unexpected partners. These opportunities could be from entities within our own organizations, or they might even include organizations who could be competitors in the marketplace. This panel will share an example from both of those scenarios and will remind us to keep our eyes open to the unexpected. Supporting the Patient – As the pandemic unfolded in the early part of last year, Gundersen Health identified an urgent need to better support their patients as they accessed more care from home. Gundersen Health developed an internal approach to supporting their patients’ technology challenges as they engaged in telehealth services at home through the development of their Patient Tech Help Desk. Building Awareness Across State Borders – Michael will describe how the development of an ad hoc group of interested and often competing organizations came together to build understanding around the policy needs. With an initial focus around getting the necessary pieces in place to support the growth of interstate healthcare services (with a focus on cross-state provider licensure and telehealth), to now supporting their organizations as they deal with the on-going shifting sands of the public health emergency and related policy changes.

16

2021 Annual Telehealth Summit

Moderator Mary DeVany, MS, Associate Director, Great Plains Telehealth Resource & Assistance Center

Panelists Jessica Easterday, MBA, BSN, RN, Program Manager - Telemedicine, Department of Regional Services and Telemedicine, Gundersen Health System Michael Richards, MPA, System Vice President of Government Affairs and Public Policy, SSM Health


TUESDAY TRACK D: BEHAVIORAL HEALTH

MARCH 30, 2021

Statewide Telebehavioral Health Network Development In this session, you will hear about the achievements, challenges and lessons learned in North Carolina and Virginia as they responded to legislative initiatives to build a statewide telehealth network to address mental health needs.

Moderator Whitney Wiggins, MA, Public Health Analyst, USDHHS HRSA Office for the Advancement of Telehealth

The North Carolina Statewide Telepsychiatry Program (NC-STeP) provides telepsychiatry services in hospital emergency departments to individuals experiencing an acute behavioral health crisis. The program was developed in response to NC Session Law 2013-360. The vision of NC-STeP is to assure that individuals who present to EDs, anywhere in the state of North Carolina, experiencing an acute behavioral health crisis will receive timely, evidencedbased psychiatric consultation for diagnosis and treatment recommendations.

Panelists Derek Hubbard, Program Director, Appalachian Telemental Health Network, Healthy Appalachia Institute at UVA-Wise Jay Ostrowski, MA, NCC, LPC-S, ACS, BCTMH, CEO, Behavioral Health Innovation and Adaptive Telehealth Kimberly Albero, DNP, FNP-BC, Research Program Director, Division of Outreach, Department of Psychiatry

In Virginia in 2018, the General Assembly authorized the appropriation of state funds for the development of the Appalachian Telemental Health Network (ATMHN) – Virginia Pilot. A multi-agency partnership was given the responsibility for implementation. The objective was to increase access to care to those residing in the Appalachian Region of the Commonwealth. Specific goals and objectives included coordinating care among disconnected provider organizations, providing training and support, making available a HIPAA-secure software platform, creating a system for technical support and referrals, and creating a public-private provider directory.

Sy Atezaz Saeed, MD, MS, FACPsych, Professor and Chairman, Department of Psychiatry and Behavioral Medicine, Brody School of Medicine at East Carolina University, Director, North Carolina Statewide Telepsychiatry Program (NC-STeP)

Cultural Adaptations: Do’s and Don’ts for Telebehavioral Health Grab your coffee and join Dr. Evans and Dr. Carey, mental health clinicians, for an informal and candid discussion about the Do’s, the Don’ts, and the best clinical practices using tele-behavioral health with marginalized populations. Come prepared to actively take part in the conversation by posting your questions directly to the experts. We look forward to having you in the session!

Michelle Carnes, PhD, Project Officer, USDHHS HRSA Office for the Advancement of Telehealth

Michelle Evans, DSW, LCSW, CADC, Therapist, Nickerson and Associates, PC KaRae’ Carey, PhD, LPC-S, LCAS

2021 Annual Telehealth Summit

17


TUESDAY

MARCH 30, 2021

TIME (EDT) 1:00 pm

Virtual Exhibit Hall, Networking and Poster Sessions Time to get up, stretch, grab a cup of coffee or tea and check out these afternoon offerings. Make sure you check out our Poster Sessions and Vote for the People’s Choice Award. 1:00 pm – 2:00 pm / Virtual Exhibit Hall and Networking Grab a table and chat with a colleague. Play the MATRC Summit Challenge. Visit with our sponsors/ exhibitors (remember, we couldn’t do this without their support). As added incentive, there will be some great raffle prizes given out in the exhibit hall, but you must be present to win. 1:00 pm – 1:45 pm / Live Chat and Q & A with Amilda Horne Check out Amilda’s pre-recorded “On Demand” Session: Twelve Years as Telemental Health Champion: Acknowledge Barriers and Bumps and Celebrate Progress. Join Amilda for Live Chat and Q & A at this time, where you can pick her brain, ask questions and learn more about her experiences and lessons learned. 1:00 pm – 1:45 pm / Poster Sessions

Poster Session D: Moderated by Ellen Cohn Poster Session D: Moderated by Ellen Cohn NAME OF POSTER

PRESENTER

NAME OF POSTER UVA Patient Preferences on Telepsychiatry During COVID-19 Quarantine UVA Patient Preferences on Telepsychiatry During COVID-19 Quarantine Telemedicine Buprenorphine Induction in a Rural Maryland Jail: Implementation of a Novel Telemedicine Induction a Telemedicine Buprenorphine Based Opioid Use DisorderinTreatment Rural Maryland Implementation of a Novel Program DuringJail: COVID 19 Telemedicine Based Opioid Use Disorder Treatment Program During COVID 19 Virtually Imperfect! Use of Video-to-Home for Frail Older Adults During the COVID-19 Pandemic: Results Virtually Imperfect! of Video-to-Home for Frail from A Frailty Clinic Use Experience Older Adults During the COVID-19 Pandemic: Results from A Frailty Clinic Experience

PRESENTER Prashanth Fenn Mary Lihong Peng Prashanth Fenn Mary Lihong Peng Kelly Coble Eric Weintraub Kelly Coble Eric Weintraub Avi Lamba Avi Lamba

Poster Session E: Moderated by Tim Bickel Poster Session E: Moderated by Tim Bickel NAME OF POSTER

PRESENTER

NAME OF POSTER Impact of Remote Patient Monitoring (RPM) on Healthcare Utilization in Pediatric Pain and Palliative Care Patients Impact of Remote Patient Monitoring (RPM) on Healthcare Utilization in Pediatric Pain and Palliative Care Patients Patient Experiences with Ambulatory Telehealth in Neurology: Results of a Mixed Methods Study Patient Experiences with Ambulatory Telehealth in Neurology: Results of a Mixed Methods Study Advancing Health Equity in Telehealth or Patients with Limited English Proficiency Advancing Health Equity in Telehealth or Patients with Limited English Proficiency

PRESENTER Erin Brawner Erin Brawner Sharon Thomson Sharon Thomson Julia Cohen Jillian Maccini Julia Cohen Jillian Maccini

Poster Session F: Moderated by Ellen Cohn Poster Session F: Moderated by Ellen Cohn

18

NAME OF POSTER

PRESENTER

NAME OF POSTER Remote Patient Monitoring and Caregiver Burden in Pediatric Palliative and Hospice Care Remote Patient Monitoring and Caregiver Burden in Pediatric Palliative and Hospice Care An Overview of the Telehealth Implementation Support Tool for Jails Seeking to Implement or Expand Virtual Services An Overview of the Telehealth Implementation Support Tool for Jails Seeking to Implement or Expand Virtual Services Use of Telehealth in a Veterans Affairs Liver Transplant Center

PRESENTER Lacey Bloy

Use of Telehealth in a Veterans Affairs Liver Transplant Center

Jasmine Landrum

PosterSummit Session G: Moderated by Tim Bickel 2021 Annual Telehealth Poster Session G: Moderated by Tim Bickel

Lacey Bloy Saira Haque Saira Haque Jasmine Landrum


Poster Session E: Moderated by Tim Bickel Poster Session E: Moderated by Tim Bickel NAME OF POSTER

TIME (EDT)

NAME OF POSTER Impact of Remote Patient Monitoring (RPM) on Healthcare Utilization in Pediatric Pain and Palliative Care Patients Impact of Remote Patient Monitoring (RPM) on Healthcare Utilization in Pediatric Pain and Palliative Care Patients Patient Experiences with Ambulatory Telehealth in Neurology: Results of a Mixed Methods Study Patient Experiences with Ambulatory Telehealth in Neurology: Results of a Mixed Methods Study Advancing Health Equity in Telehealth or Patients with Limited English Proficiency Advancing Health Equity in Telehealth or Patients with Limited 2:00 pm – 2:45 pm / Poster Sessions English Proficiency

Poster Session F: Moderated by Ellen Cohn Poster Session F: Moderated by Ellen Cohn

PRESENTER

TUESDAY

PRESENTER Erin Brawner

Sharon Thomson Sharon Thomson Julia Cohen Jillian Maccini Julia Cohen Jillian Maccini

NAME OF POSTER

PRESENTER

NAME OF POSTER Remote Patient Monitoring and Caregiver Burden in Pediatric Palliative and Hospice Care Remote Patient Monitoring and Caregiver Burden in Pediatric Palliative and Hospice Care An Overview of the Telehealth Implementation Support Tool for Jails Seeking to Implement or Expand Virtual Services An Overview of the Telehealth Implementation Support Tool for Jails Seeking to Implement or Expand Virtual Services Use of Telehealth in a Veterans Affairs Liver Transplant Center

PRESENTER Lacey Bloy

Use of Telehealth in a Veterans Affairs Liver Transplant Center

Jasmine Landrum

Poster Session G: Moderated by Tim Bickel Poster Session G: Moderated by Tim Bickel

MARCH 30, 2021

Erin Brawner

Lacey Bloy Saira Haque Saira Haque Jasmine Landrum

NAME OF POSTER

PRESENTER

NAME OF POSTER Innovative Models of Telepsychiatry Across the Continuum of Care

PRESENTER Daniel Khebzou

Innovative Models of Telepsychiatry Across the Continuum of Care The Effect of COVID-19 Pandemic on Surgeons Perspective and Perception on Patient Interest in the Use of Telehealth for The Effect of COVID-19 on Surgeons Perspective Postoperative Follow UpPandemic Care and Perception on Patient Interest in the Use of Telehealth for Postoperative Follow Up Care Developing and Testing Novel Visual Fields Rapid Assessment Device (VRAD) for Acute Telestroke Evaluations Developing and Testing Novel Visual Fields Rapid Assessment Device (VRAD) for Acute Telestroke Evaluations

Daniel Khebzou Ahmad Aalam Ahmad Aalam Ashe Allende Ashe Allende

2:00 pm – 2:45 pm / Telegenetics Chat Chat with Alissa Terry, Genetic Counselor from the federally funded NYMAC Regional Genetics Network about the utilization and growth of telegenetics and opportunities for collaboration.

2021 Annual Telehealth Summit

19


WEDNESDAY

MARCH 31, 2021

TIME (EDT) 8:45 am

Rise and Shine Morning Stretch! Join Michele Bordelon for a gentle 10-minute morning stretch session. Did you know that a morning stretch routine is a great way to jump-start your day? It will wake you up, improve your circulation and focus your mind for the great content ahead.

9:00 am

Welcome to #MATRC2021 Virtual Summit Day 3 Stay with us through the home stretch. Don’t quit now. Set your out of office automatic email reply for just a couple more hours. Check in here for just 10 minutes to get some really important information about navigating and getting the most out of the final day of the #MATRC2021 Virtual Summit. Oscar Morgan, Project Director, Central East Mental Health Technology Transfer Center (MHTTC)

9:15 am

Concurrent Plenary Panel 1: Research Driven Disruptions in Telehealth Operations Many talk about the research-practice gap. Is there a science behind telehealth program operations? Can we generate actionable data that informs telehealth processes, workflow and training? Can research truly be practical and address every day practice needs from the perspective of efficiency, effectiveness and quality improvement? This session will look at how various institutions have used their data to change the way they deliver care, make business decisions and/or train their providers. Moderator: John Chuo, MD, MSBI, IA, Neonatal Quality Officer, Clinical Champion for Digital Health Valuation, Children’s Hospital of Philadelphia (CHOP) and Associate Professor of Clinical Pediatrics, Perelman School of Medicine at the University of Pennsylvania Panelists: • Judd Hollander, MD, Associate Dean, Strategic Health Initiatives and Professor and Vice Chair of Finance and Healthcare Enterprise, Department of Emergency Medicine, Thomas Jefferson University • S. David McSwain, MD, MPH, Chief Medical Information Officer and Associate Professor of Pediatric Critical Care Medicine, MUSC Children’s Hospital • Tina Gustin, RN, CNS, DNP, Assistant Professor, Nursing and Director of the Center for TelehealthInnovation, Education, and Research, Old Dominion University; RN Manager, Telehealth Services, Children’s Hospital of the King’s Daughter Concurrent Plenary Panel 2: How The Pandemic Has Altered the Telehealth Landscape for Mental Health Services Telehealth has grown dramatically in the wake of the COVID-19 pandemic to expand patients’ access to care while protecting them from the risk of disease transmission. Almost overnight, telehealth became a mainstream method of providing and receiving care, particularly for mental health services. This session will use private claims data and survey data to evaluate how telehealth – and, more specifically, telebehavioral health—is impacting the patient and provider experience during this public health crisis. Aspects of telehealth to be investigated include top procedure codes and diagnoses, demographic utilization factors, and billing for telehealth services, among others. Special attention will be paid to the challenges facing telehealth adoption and implications for its future use. Moderator: Robin Gelburd, JD, President, FAIR Health, Inc. Panelists: • Todd Molfenter, PhD, Deputy Director, NIATx, CHESS, University of Wisconsin, Director, Great Lakes Addiction, Mental Health, and Prevention Technology Transfer Centers • Ann A. Murphy, PhD, CPRP, Co-Director, Mental Health Technology Transfer Center at Rutgers University

20

2021 Annual Telehealth Summit


WEDNESDAY

MARCH 31, 2021

TIME (EDT) 10:30 am

Virtual Exhibit Hall and Networking This is your last chance to visit with and thank a sponsor/exhibitor, play the MATRC Summit Challenge, and vote for a poster for the People’s Choice Award!

11:15 am

Closing Keynote Address: The Reimbursement Landscape After the Public Health Emergency This presentation will explore what might happen after the end of the public health emergency with the temporary changes impacting reimbursement at the federal level. Learn about where there has already been movement in making those temporary changes permanent, the trajectory of those changes and thoughts about where we are headed. Presenter: Mei Wa Kwong, JD, Executive Director, Center for Connected Health Policy

12:15 pm

Wrap Up/Next Steps and 2021 People’s Choice Poster and Summit Game Award Winner Reveal We encourage you to hang in with us for the extra 15 minutes as we provide next steps about our planned State Meetings. The State Meetings will provide an opportunity for you to engage in facilitated discussion by State to share about state level challenges and opportunities as temporary policies as a result of the public health emergency are transitioning to permanence (or not). MATRC States include: Delaware, District of Columbia, Kentucky, Maryland, New Jersey, North Carolina, Pennsylvania, Virginia and West Virginia. Before we wrap up, we will be announcing our 2021 People’s Choice Poster and Summit Game Award winners. Kathy H. Wibberly, PhD, Executive Director, Mid-Atlantic Telehealth Resource Center and Director of Research, Karen S. Rheuban Center for Telehealth, University of Virginia

2021 Annual Telehealth Summit

21


ON DEMAND SESSIONS Telehealth 101 This session will provide a high-level overview of basic definitions, benefits and evidence base, use cases, applicable technologies and key federal and state policy and reimbursement considerations, including the potential implications of changes that have taken place due to COVID-19.

Telehealth 201 This session will focus on the importance of telehealth champions and getting C-suite’s buy in, as well as on key operational processes such as staffing, developing policies and procedures and establishing workflows and processes.

Telemental/Behavioral Health 101 This session will provide a high-level overview of basic definitions, benefits and evidence base, use cases, applicable technologies, professional ethics, and business models. This session will also take a high level look at key federal and state policy and reimbursement considerations, including the potential implications of changes that have taken place due to COVID-19.

Telemental/Behavioral Health 201 This interactive session will guide you through best practices for setting up and starting a HIPAA-compliant Telemental Health or Telebehavioral Health service in an agency, hospital or private practice setting. Topics covered will include identifying HIPAA-secure software, handling emergencies, creating referral relationships, integrating services into your current practice, getting informed consent and more.

Remote Patient Monitoring 101 This Session will provide the participant with a high-level overview of use cases and conceptual models of postacute care and chronic disease management using remote patient monitoring (RPM). A brief review of RPM technology, policy and reimbursement will also be presented, along with implications for COVID-19.

Remote Patient Monitoring 201 This session provides participants with information about designing workflows and processes to meet the needs of different cases and demonstrate significant scalability and long-term Return on Investment.

Telemental Health Champion 2007-2019: Celebrating Possibilities and Bumps on the Road This session offers an anecdotal and coping skills based review: Hear about Amilda Horne’s experience learning about telebehavioral health in a large bureaucratic multiple state system over 12 years. She will include some situations to attempt to avoid when getting acquainted with video-conferencing tools, ideas about investing energy in early adopters, being alert to shifting sandbars of some large systems and celebrating positive outcomes for individual patients from the support, work and coordinated care of many providers from multiple disciplines and staff. Amilda is making herself available for a live chat/Q and A with attendees on Tuesday March 30 between 1:00 pm – 1:45 pm.

22

2021 Annual Telehealth Summit


STATE/REGIONAL MEETINGS State Meetings will provide an opportunity for you to engage in facilitated discussion by State to share about state level challenges and opportunities as temporary policies as a result of the public health emergency are transitioning to permanence (or not). This is a great opportunity to meet others involved in telehealth within your own states/ region and to share ideas and identify opportunities for collaboration. Not all dates and times have been set. Please visit the Virtual Event Platform for updates.

MATRC Region State Meetings Delaware Friday April 23, Time TBD Facilitated by Sue Campbell and Gemma Lowery

Pennsylvania Thursday, April 1 9:00 am – 10:00 am Facilitated by Lisa Davis

District of Columbia Wednesday April 14 2:00 pm – 3:00 pm Facilitated by David Brennan and Jordan Kiszla

Virginia In place of a State Meeting, the Virginia Telehealth Network (VTN) is hosting a series of events on April 9, 16, 23 and 30 with a focus on Making the Temporary Permanent. MATRC is partnering with the VTN to offer Virginia attendees a free 6 month membership to VTN.

Kentucky Thursday, April 8 3:00 pm – 4:30 pm Facilitated by Rob Sprang Maryland Friday, April 16 10:00 am – 11:00 am Facilitated by Sara Seitz New Jersey Monday, April 12 3:30 pm – 5:00 pm Facilitated by Geoff Boyce

West Virginia Date/Time TBD Facilitated by Maggie Jaynes gpTRAC Regional Meeting: Friday, April 9 1:00 pm – 2:00 pm / Central Time Facilitated by Mary DeVany

North Carolina Tuesday, April 6 2:00 pm - 3:30 pm Facilitated by Steve North and Amanda Martin

2021 Annual Telehealth Summit

23


Exhibit Hall

24

2021 Annual Telehealth Summit


Exhibit Hall

2021 Annual Telehealth Summit

25


Exhibit Hall Hours

SUNDAY MARCH 28 5:30 pm – 6:45 pm MONDAY MARCH 29 10:30 am – 11:15 am 12:30 pm – 1:00 pm 2:00 pm – 3:00 pm TUESDAY MARCH 30 10:30 am – 11:15 am 12:30 pm – 1:00 pm 1:00 pm – 2:00 pm WEDNESDAY MARCH 31 10:30 am – 11:15 am

26

2021 Annual Telehealth Summit

Exhibit Hall We want to thank all of our sponsors/exhibitors for helping to make this event possible, and we would like to encourage all of our attendees to spend some time in the Virtual Exhibit Hall with our sponsors/ exhibitors. While the Exhibit Hall area will be open for you to sit and network with other attendees from 9:00 am – until mid-afternoon, to allow our exhibitors to fully participate in our program, we are not requiring that they be present at their exhibit area other than at the specified times. Please feel free to make an appointment with any of our exhibitors by using the “Send a Message” or “Schedule a Meeting” function in your Virtual Event Platform if you would like to meet with any of them during a time not listed to the left.


THANK YOU

for choosing to be our 2021 Telehealth Summit STAR Sponsor In recognition for their support, we encourage you to thank them personally by visiting their exhibitor space, visiting their website, and considering their services.

https://www.vitelnet.com

Winners will be announced after the Luncheon Keynote on Monday afternoon. For those unable to join us for the Luncheon Keynote, the winning nominations will be posted as an announcement in the Virtual Event Platform after they are announced. 2021 Annual Telehealth Summit

27


RHIhub ruralhealthinfo.org All RHIhub services are free of charge! • Online library, including news, resources, funding, and more • Topic and state guides • Toolkits • Model programs • Rural data visualizations • Email updates and custom alerts • Customized assistance

Your First STOP for Rural

Health INFORMATION

800.270.1898 • info@ruralhealthinfo.org Rural Health Information Hub

Mental Health Technology Transfer Center Network

The MHTTC Network’s free training and technical assistance accelerates your adoption and implementation of evidence-based mental health services. Our Regional and National Focus Area Centers provide: Training and technical assistance Products and resources Online courses Learn more and find your Regional Center at

MHTTCNetwork.org

28

2021 Annual Telehealth Summit

@ruralhealthinfo

Telehealth That's More Than Just Video

TytoCare is the industry's first all-in-one modular device and examination platform that includes a handheld exam kit and app for AI-powered on-demand remote medical exams. Want to enhance your existing telehealth solution or create a new telehealth program but worried about fronting the costs? Contact us and learn about your eligibility for federal funding for telehealth to expand remote care without expanding costs. Contact Shriya Palekar at shriyap@tytocare.com to schedule a call at our virtual booth in Remo.


2021 MATRC SUMMIT SPONSORS

Featured Corporate STAR Sponsor

www.vitelnet.com

Platinum Level

www.sycomtech.com

www.caregility.com

www.tytocare.com

Gold Level

https://athhome.adaptivetelehealth.com

www.amwell.com www.blue-cirrus.com

www.iristelehealth.com

www.bluestreamhealth.com

www.simplevisit.com 2021 Annual Telehealth Summit

29


2021 MATRC SUMMIT SPONSORS

Silver Level

www.arraybc.com

www.genoatelepsychiatry.com

www.sevaro.com

www.ena.com www.forahealthyme.com

www.remidio.com

www.ironbowhealthcare.com

www.soctelemed.com

www.veemed.com

Bronze Level

www.hospitals.jefferson.edu/jeffconnect.html

www.mmci.duke.edu www.gpth.org

www.muschealth.org

www.telementalhealthtraining.com

30

2021 Annual Telehealth Summit

www.stkate.edu

www.startelehealth.org

www.telehealthvillage.com

www.urac.org

www.mhttcnetwork.org

www.business.wvu.edu


2021 MATRC SUMMIT SPONSORS

Partial support for this Summit was made possible by grant G22RH30353 from the Office for the Advancement of Telehealth, Health Resources and Services Administration, DHHS. University of Virginia Center for Telehealth P.O. Box 800711 • Charlottesville, VA 22908-0711 matrc.org • facebook.com/MATRC

gpTRAC 420 Delaware Street, SE • Minneapolis, MN 55455 gptrac.org

The Danya Institute 8737 Colesville Road, Suite L-203 • Silver Spring, Maryland 20910 danyainstitute.org

MATRC and gpTRAC are proud to be members of the National Consortium of Telehealth Resource Centers.

Thank you for attending the 2021 MATRC Telehealth Summit

2021 Annual Telehealth Summit

31


Read the latest digital health developments on HealthCareLawToday.com, recognized as a Top 100 Health Care Blog. National Tier 1 ranking for Health Care Law in the 2020 edition of U.S. News - Best Lawyers “Best Law Firms.” Ranked as a top health care practice by Chambers USA.

For more info, contact: Nathaniel Lacktman, Esq. Chair, Telemedicine & Digital Health Industry Team. nlacktman@foley.com 813.225.4127

Telemedicine Trailblazers at the Forefront of Digital Health Law With virtual care continuously evolving, Foley prides itself on consistently being a one-stop-shop for the entire scope of your telemedicine & digital health needs. Our experienced team keeps pace with laws and regulations nationwide to provide detailed blueprints and practical solutions, ensuring you reach your business goals with confidence and compliance. ■ Telemedicine, Telehealth, & Virtual Care ■ Reimbursement & Revenue Strategies ■ Direct to Consumer & eCommerce ■ Regulatory Compliance

■ Digital Health, AI & FDA ■ Women’s Health ■ Privacy & Security ■ Venture Capital & Private Equity Investments ■ Contracting & Joint Ventures

■ International & Destination Medicine

Foley.com/Telemedicine

AUSTIN | BOSTON | BRUSSELS | CHICAGO | DALLAS | DENVER | DETROIT | HOUSTON | JACKSONVILLE LOS ANGELES | MADISON | MEXICO CITY | MIAMI | MILWAUKEE | NEW YORK | ORLANDO | SACRAMENTO SAN DIEGO | SAN FRANCISCO | SILICON VALLEY | TALLAHASSEE | TAMPA | TOKYO | WASHINGTON, D.C.

©2021 Foley & Lardner LLP | Attorney Advertisement | 100 North Tampa Street, Suite 2700, Tampa, FL 33602 | 813.225.4127 | Images of people may not be Foley personnel | 20.MC31486


2021 Annual Telehealth Summit

33