TTH for Cities & Counties - Booklet

Tele-Town Hall

for Cities & Counties Your One-Stop Shop for Effective Community Outreach Solutions at Scale.

POWERFUL | PERSONAL | CONVENIENT | COST-EFFECTIVE

People are more connected than ever.

Phones, laptops, and tablets are what mailboxes, radio and televisions were just decades ago.

Data is now king and information is just a click away.

To succeed, you need a multi-channel communications strategy to reach your audience directly.

Why Tele-Town Hall?

The First & Only One-Stop Shop Tele-Town Hall® is the first, truly-scalable one-stop shop for customizable public outreach and engagement products, while bringing together the worlds of: telecommunications, broadcasting, video conferencing, texting, polling, and data management into a single web-based platform.

Our one-of-a-kind suite of services allows you to expand community participation far beyond the reach of in-person meetings, web conferencing platforms, and public access TV. Our patented, flagship product is the only virtual conference platform that allows interaction with 2 to 2,000,000 residents in a single, organized dialog at scale. Two-way, personal interaction is the only way to build meaningful relationships with your constituents and inform them about nuanced issues, such as development, transit, safety, infrastructure, budget, taxes, water, air quality and more.

Tele-Town Hall Events Our patented, flagship product is the only virtual conference platform that allows you to interact with 2 to 2 million residents in a single, organized dialog at scale. Two-way, personal interaction is the only way to build meaningful relationships with your constituents and inform them about nuanced issues, such as development, transit, safety, infrastructure, budget, taxes, water, air quality and more.

Controlled Live Q & A: Unlike other Web conference tools, only one participant can speak at a time and questions can be pre-screened by staff for organized discussion.

Real-Time, Integrated Polling: Collect feedback to make informed decisions by inviting constituents to respond to live surveys during your events.

Inclusively engage all constituents with Multi-Language Simulcasting (Spanish, Mandarin, Vietnamese, etc.) and ADA Compliance (American Sign Language, Closed Captioning) Collector Feature: Collect accurate contact information such as email addresses, mobile numbers and more real-time during your events.

250X 100% 250X as many participants to Zoom, Facebook Live & Microsoft Teams.

75% Up to 75% of participants have a more favorable view of the candidate after one event

30%

15X 100%

Average participation rate is 30% of the targeted universe.

Up to 15X more effective than traditional & digital media.

Peer-to-Peer (P2P) Texting

Tele-Town Hall for Cities & Counties

Send text messages to constituents without the need for opt-in. Texts are sent manually by live agents, with millions of texts per day.

Collect Opt-Ins to your Tele-Town Hall® Event from mobile-only households Use traceable links to track constituent activities and calls to action Conduct text surveys with AI keywords, auto-responses & complex branching logic Increase read/click rates with Custom Variable Data, Picture/Video & Text MMS Send emergency text alerts to the community

100% 10X

99%

10 times more effective than email

99% of Text Messages are opened with 90% of those read within three minutes of receipt

Tele-Town Hall for Cities & Counties

Sample of Survey Texting with Variable Data

Voice Broadcasting/Robo Calls

Tele-Town Hall for Cities & Counties

Rapidly reach millions of residents at pennies per contact with the most powerful robocall platform in the industry.

REACH 40 MILLION+ IN A SINGLE DAY AT PENNIES PER CONTACT

Polling One-Stop Shop

Tele-Town Hall for Cities & Counties

Send text messages to constituents without the need for opt-in while maintaining compliance. Texts are sent manually by live agents, with millions of texts per day.

Text Polling: High completion survey rates & quick turn-around Reach mobile-only households with 100% compliance Rapid deployment (send millions of texts per day) AI Automated responses based on keywords allow for complex branching logic Professional Live Call Center: Highest completion survey rates Reach both landlines & mobiles compliantly Most personal tool for high-touch constituents Extensive skip logic, Q & A rotation, and quota control for statistical validity IVR Automated Surveys: Reach large audiences with quick turn-around Most cost-effective tool for limited budgets Reach large audiences (40 million+ calls per day) Both multiple-choice and open-ended responses Randomize answers & set quotas for statistical validity Complex branching logic for longer surveys

Wallet Pass

Tele-Town Hall for Cities & Counties

Limitless, long-term communication with your constituents. Create a custom city or county pass to reach more members of your community about important alerts, events, surveys and more.

REACH

280

MILLION

280 million+ people in the U.S. have smart phones

Compatible with both Apple & Android Wallets

Wallet Pass in Apple Wallet

Concierge: Full-Service Strategy Design

Tele-Town Hall for Cities & Counties

Navigating the fast-evolving era of remote work and communications requires more than just picking from a menu and cramming years-worth of product expertise on top of full-time work demands.

Instead, it requires a Project Quarterback with dedicated resources, who can work directly with your team to maximize the impact of every investment.

Our Concierge service brings together teams of professionals from the worlds of technology, communications, government, and public affairs to design a custom Community Bundle with the solutions, strategies, and messaging you need to optimize engagement in your community.

As a per event, monthly, or project-based service, our team of consultants will work directly with your organization to design and execute an individually tailored mass communications program that can meet any type of need.

From building a brand, growing an audience, and identifying supporters, to engaging with the public on key initiatives for public policy, our Concierge service will tailor it to your specific requirements.

Why Tele-Town Hall?

Tele-Town Hall for Cities & Counties

Best-In-Class Class Communication Technology since 2004 Always 100% Compliant In-House Engineering Team White-Glove Customer Service with U.S. Based Live Operators Successfully works with elected officials, political candidates, cities, unions, non-profits & corporations worldwide

Tip the scale in your favor with Tele-Town Hall

Case

Studies

POWERFUL | PERSONAL | CONVENIENT | COST-EFFECTIVE

City of Austin, Texas

Tele-Town Hall for Cities & Counties

Austin, TX has conducted more than 200 Tele-Town Hall Events since 2012 engaging hundreds of thousands of residents on issues such as transportation, development, budgeting and more.

With the onset of the COVID-19 Pandemic, the Austin City Council began conducting bi-weekly Tele-Town Halls Events to ensure that residents could continue to participate in City Council meetings from the safety of their own homes.

Tele-Town Hall developed a custom feature for Austin called In Session, whereby different “guest” departmental Tele-Town Hall Events (Zoning, Budget & PublicCommunication) could be rotated and joined with the “host” City Council Event to conduct business as usual.

During In Session meetings, a built-in timer ensures that any constituent wishing to share a comment or question can do so for the allotted time in an organized fashion.

Post pandemic, Austin has continued conducting Tele-Town Hall Events in “hybrid” fashion with in-person meetings and public access TV due to Tele-Town Halls significantly expanded reach which provides access to disabled, elderly, and others who are unable to attend in person.

Broward County, Florida

Tele-Town Hall for Cities & Counties

The Broward Metropolitan Planning Organization has been conducting regular Tele-Town Hall Events for over four years, reaching out to more than 300,000 constituents about such topics as public transit, development and transportation options for those with disabilities.

Broward County took advantage of the following fully-integrated features to ensure their events were accessible to all: Spanish Simulcasts and Video Webcasts with American Sign Language.

City & County of Los Angeles, California Tele-Town Hall for Cities & Counties

The Broward Metropolitan Planning Organization has been conducting regular Tele-Town Hall Events for over four years, reaching out to more than 300,000 constituents about such topics as public transit, development and transportation options for those with disabilities.

Broward County took advantage of the following fully-integrated features to ensure their events were accessible to all: Spanish Simulcasts and Video Webcasts with American Sign Language.

Contact a Tele-Town Hall Specialist Today for a Personalized Demo Email: sales@teletownhall.com Phone: 202-237-8313

POWERFUL | PERSONAL | CONVENIENT | COST-EFFECTIVE