Technology should work for you—not against you. It sounds simple, but in today’s hyper-connected world, many businesses find that technology adds more complexity than simplicity. That’s where TeleComp comes in. We don’t just deliver IT, internet, and communication services—we deliver peace of mind.
Too often, business leaders tell us their IT systems are doing the opposite of what was promised to them. Whether it’s juggling multiple vendors, chasing down support, or dealing with downtime, it’s one headache after another.
Our mission is to simplify it all with integrated solutions that keep your business running—securely, reliably, and without the headaches.
From managed IT and cybersecurity to business phones and high-speed internet, our team delivers powerful, personalized support with a local touch.
This catalog offers a look at how we can support your business with scalable, dependable tools built to grow with you. If you’re ready for technology that moves your business forward instead of slowing you down, we’re ready to partner with you.
It’s time for technology that works.
Best regards,
Chris Beaty CEO
Doing Business With TeleComp
Your Trusted Tech Partner
Running a business is tough when your technology holds you back. Slow systems, security risks, or scattered vendors can drain your team’s time and energy.
That’s why businesses turn to TeleComp. For over 20 years, we’ve helped companies across the Central U.S. take control of their IT, stay secure, and communicate with confidence.
We’re not just a vendor—we’re a partner who shows up, solves problems, and keeps your operations moving forward.
What You Can Count On
Our commitment to quality is built into everything we do.
Your calls don’t go to voicemail
If we fall short, we make it right
Trusted Partnerships
We show up on time and ready
Your data stays private and protected
Backed by Service Level Agreements Dedicated account managers
We partner with the most recognized and trusted tech companies in the world. These relationships allow TeleComp to provide the best possible solutions for any technology, telecommunications or data security project.
Local Teams, Fast Response
Convenient regional coverage that keeps you running.
With local teams in Little Rock, Northwest Arkansas, Oklahoma City, Tulsa, Cushing, Austin, Houston, and Dallas we respond quickly — remotely or on-site — so you get faster fixes, less downtime, and dependable service when it matters most.
Support That Works the Way You Do
Cloud-Based Phones & Collaboration Solutions
TeleComp’s cloud-based phone solutions and collaboration platforms make it easy for businesses to stay connected and productive from anywhere.
TeleCloud & Collaboration Overview
At the core of our cloud phone offerings is TeleCloud—a fully customizable and scalable phone solution. TeleCloud gives you the flexibility to manage calls, messaging, and meetings in one place, choose the collaboration platform that works best for you and scale with service tiers to match your business needs.
Extension and dial tone only, for example: student, lobby, conference room phones, analog devices
Adds mailbox with desktop and mobile WebEx Application features, includes Webex Personal Rooms with 25-person limit
Adds desktop client SMS messaging, WebEx meetings and calendar integration
Adds WebEx meetings with desktop presenter controls and recording of meetings
Uses the Microsoft Teams Desktop and Mobile application as softphone endpoint; requires a Microsoft Office 365 plan with Standard Phone License Addon, or A5/E5
Phone Extension
Voicemail with Voicemail-to-Email
Mobile App
Desktop Client with Internal Messaging
SMS / MMS through Desktop Client
Calendar Integration Office 365 / Google
100-Person Meetings
1000-Person Meetings
Meeting Recording
Recording Transcription
Presenter Controls
Desktop Control
Cloud Phone Models
Cisco Phones
Today’s business environment encompasses a range of employee communication styles and workspaces. Cisco phones feature superior video and voice communications for every work style.
Cisco 9871 IP Phone
Carbon Black
Display 5” Color Touchscreen
Programmable Buttons On-screen
Ethernet 1Gbps
PoE powered Yes
Bluetooth Yes
Cisco 9841 IP Phone
Carbon Black
Display 3.5” Grayscale LCD
Programmable Buttons 4
Ethernet 1Gbps
PoE powered Yes
Cisco 9861 IP Phone
Carbon Black
Display 5” Color LCD
Programmable Buttons 10 Ethernet 1Gbps
Cisco 9851 IP Phone
Carbon Black
Display 3.5” Color LCD
Programmable Buttons 6
Cisco 9800 Key Expansion Module
Carbon Black
Programmable Buttons 20
*Not compatible with 9841 model
Cisco 8832 Conference Phone
Yealink Phones
Yealink phones deliver the latest generation of high-performance desktop devices, built for executives and professionals who need reliable, feature-rich communication tools.
Yealink VP59 with 8” touch screen
Display 1080p HD Video
Camera 1080p@30 Full HD
Output HDMI for Ext. Monitor
WiFi Dual-band
Bluetooth Yes
Video Full HD
Yealink T53 Business Phone with 3.7” Black & White screen
Camera No
WiFi Opt. with WF40/WF50
Bluetooth Opt. with BT 40
Connectivity USB 2.0 Gigabit
Yealink T58W A/V Phone
7” touch screen & Bluetooth
Display 720p HD Camera 720p@30
WiFi Dual-band
Bluetooth Yes *
*Supports Wireless Handset BTH58 with 30’ range for office freedom
Yealink CP925 HD Conf Phone For Small-Medium Room
Display 4” Multi-Touch
Audio 360-degree HD
Noise Proof Tech Yes
WiFi / Bluetooth Yes
Microphone 7-Mic Array
Screen Touch-Sensitive
Yealink T54W Wireless Phone with Wi-Fi & Bluetooth
Display
4.3” Color LCD
Camera No
Output No
WiFi Dual band
Bluetooth Dual band
Video 480 X 272 Display
Yealink CP965 HD Conf Phone For Medium-Large Room
Display 5” Multi-Touch
Audio 360-degree HD
Noise Proof Tech Yes
WiFi / Bluetooth Yes
Microphone 12-Mic Array
Max. Participants 10-Way Call
Contact Center Solutions
Operations & Oversight Software
Our contact center solutions include call tracking and monitoring software, making oversight a breeze.
With over 700 features, TeleComp’s Contact Center solutions are as customizable as your business requirements. From CRM integration and Interactive Voice Response routing to integrated desktop and mobile apps, your customer service has never been more responsive.
Call Recording
Leverage leading-edge call recording, screen recording and other customer experience solutions.
Easily record phone calls and screen actions to improve the customer service experience. Also helpful for policy and government regulation compliance.
Improve and monitor customer service
Gain insights to increase revenue
Reduce liability
Ensure compliance
Improve call center training
* Call recording is available for all cloud and on-premise phone systems, with or without the Contact Center solution.
Reporting & Analytics
Display key call handling metrics for contact centers, painting precise visual pictures of performance with color-coded heat maps while enabling rich comparative analysis.
TeleComp’s contact center reporting suite includes real-time and historical performance metrics that ensure customer service teams never miss a beat.
Add-On Services
TeleComp will help you dial in the perfect package of features for your contact center.
Basic Queuing
Analytics / Reporting
Call Recording
CC Agent Software
Silent Monitoring
Coding
Dedicated Internet Solutions
Reliable Connectivity That Keeps Your Business Running
Slow or unstable internet can bring business to a halt. Whether you’re supporting remote teams, running in-office systems, or managing customer interactions, you need internet you can count on. TeleComp’s fiber internet delivers speed, security, and stability—backed by expert support to keep your business moving.
Dedicated Fiber Internet
Reliable. Built for Business.
Business depends on a stable, private connection to support critical operations.
Simplified Billing & Local Support
We Handle Everything, So You Don’t Have To
Stop wasting time dealing with carrier billing issues. With TeleComp, you call us—not the carrier—and we handle the rest. Our team resolves billing questions, disputes, and service issues quickly, so you can focus on running your business.
Our dedicated fiber delivers:
Dedicated Pipeline – A private, enterprise-grade fiber connection built for consistent speed and business performance.
Reliability – Skip the buffering and the static with high uptime — even during peak demand. Scalability – Bandwidth that grows with you, no major overhauls needed.
Nationwide Coverage – We deliver reliable, highspeed connectivity—and we’ll match you with the solution that fits your business best, whether you’re in a metro area or a rural location.
Performance Backed by SLAs – Service Level Agreements that ensure high uptime and fast response times to keep your business running.
One Point of Contact – No more calling different providers—we handle everything.
Simple Billing – A clear, consolidated invoice for all your services.
24/7 Local Support – Our U.S.-based team of local engineers and billing support specialists provide direct assistance when you need it—so you’re never passed around to third-party call centers.
Stronger, Safer Internet Across Every Location
Stronger, Safer, and More Efficient Business Internet
Managing internet connections across multiple locations can be complex. With TeleComp’s Managed Networking solutions, we optimize connectivity, security, and performance across all your business locations—so your network works seamlessly when you need it most.
Optimized Network Performance
We monitor and optimize your network to maintain operational efficiency.
Advanced Security Protection
Safeguard your network from cyber threats with proactive monitoring, proactive threat detection, and layered security solutions.
Traffic Optimization & Prioritization
Critical applications like voice, video, and cloud services run smoothly with intelligent traffic management.
For a deeper look at how to further strengthen your business network, be sure to review the FortNOC Secure & FortNOC Connect sections of this catalog. (Pages 14-15; 17)
SIP Dial Tone for On-Premise Phone Systems
Reliable, High-Quality Voice Service
For businesses using on-premise phone systems, SIP dial tone delivers scalable, cost-effective voice services over fiber-based connections.
Built for Scalability
SIP services are available in single-trunk call paths, allowing businesses to adjust capacity based on call volume needs.
Future-Proof Technology
We utilize SIP which operates on dedicated fiber infrastructure rather than outdated technologies that use copper lines.
All-Inclusive Long Distance
Domestic long-distance calling is included, helping you avoid the hidden fees of legacy phone service.
Managed IT Services
Fortify the security of your business like Fort Knox, with TeleComp FortNOC Managed IT Services
At TeleComp, we don’t just manage IT—we proactively protect, monitor, and optimize it. Whether you need full IT management or co-managed support, our FortNOC services provide a step-by-step approach to securing and streamlining your IT environment.
Step 1
Before you can secure your business, you need visibility.
FortNOC RMM Proactive IT Monitoring & Support
Ensuring your systems are monitored to detect and fix issues before they disrupt your business. FortNOC RMM provides continuous monitoring, proactive maintenance, and expert support to keep your IT environment running smoothly.
Includes 8x5 Help Desk Support when both FortNOC RMM Workstation & Server components are selected.
For businesses needing additional protection, we offer a 24/7 support option that includes after-hours, weekends, and holiday coverage to fit your business needs.
Workstation Monitoring
Server Monitoring
Remote Monitoring
O/S Patch Management
Third Party Patch Management
Attended / Unattended Remote Control
Advanced Alerting
Script Automation
Monthly Reports
Monthly Microsoft Update Rollup Testing
Server NOC 24/7 Support
Advanced Server Support
Microsoft Hyper-V Support
VMware ESX and vMachine Support
Azure Support
Microsoft Office 365 Management
AD Domain and User Management
DHCP, DNS and RDS Management
IIS and SQL Management
On-site Support and Installations
New Software Installation
For a full list of included features, please contact your Account Manager.
Managed IT Services
Step 2
Strengthen your cybersecurity defenses.
FortNOC Secure
Endpoint Protection & Security
Your IT is running smoothly — now it’s time to protect it. Cyber criminals target businesses through malware, ransomware, and unauthorized access, putting your operations, data, and reputation at risk. FortNOC Secure provides several vital services:
Detects and mitigates threats before they disrupt business operations.
Endpoint Protection
24/7 Expert-led Threat Monitoring
Reporting
Threat Hunting
Remote Configuration
Software Updates
Policy Configuration
Data Loss Prevention
Web Filtering
Blocks malicious websites and enforces internal security policies.
Protects business devices from ransomware, malware, and evolving cyber risks.
WORKSTATION
Malware, Ransomware & Crypto Locker Prevention
Detection and Propagation Stoppage
Virus Remediation and Advanced Support
Root Cause Analysis
Dedicated Response Manager
Single Sign On / AD Integration
FortNOC Secure Workstation Bundle
Email Security, Password Management, MFA & More
Cyber threats are constantly evolving, and businesses need more than just basic protections. A single weak point—whether it’s a compromised password, a phishing email, or an unencrypted device—can put your organization at risk.
The FortNOC Secure Workstation Bundle adds key security layers to strengthen your defenses, protect sensitive data, and provide employees with secure, seamless access to the tools they need.
Email Spam Filter | Blocks phishing attempts and unwanted messages.
Security Awareness Training | Includes phishing simulations to strengthen employee security habits.
Drive Encryption | Protects sensitive data on lost or stolen devices.
Multi-Factor Authentication (MFA) | Blocks unauthorized access with an added layer of protection.
Now that your systems are secure, let’s safeguard your data. ▶
Managed IT Services
Step 3
Ensure business continuity with backups.
FortNOC Vault Business Data Backup & Recovery
Even with strong security, data loss can happen—and it can cripple a business. FortNOC Vault provides automatic daily backups, secure offsite storage, and a robust disaster recovery plan to ensure your critical business data is always protected. Whether it’s a cyber attack, hardware failure, or accidental deletion, you can recover quickly and keep operations running smoothly.
Backup Management & Monitoring
Server File & Image Level Backups
Workstation Only File Level Backups
Storage (1-Year Retention)
Reporting
256-bit Encryption
Virus Auto-Scanning
Self Service Portal
With 256-bit encryption and flexible data retention options, we tailor our backup solutions to meet your business needs. For industries with strict compliance requirements (HIPAA, PCI-DSS, NIST, etc.), we offer enhanced retention policies and security controls to ensure regulatory compliance and protect sensitive information.
Next, let’s ensure your network is optimized and secure. ▶
Secure & optimize your business network.
FortNOC Connect
Secure Network & Business Wi-Fi
A reliable network keeps your business running. FortNOC Connect ensures fast, secure, and scalable connectivity to support daily operations, communication, and remote access. With enterprisegrade firewalls, encrypted VPN access, and professionally managed Wi-Fi, we help keep your team connected and your data protected — no matter where you work.
Remote Monitoring & Configuration
Routine GA Firmware Updates
Basic Moves, Adds & Changes
Site to Site VPN Tunnels
Remote User VPN Access
SD-WAN Features
Intrusion Detection / Prevention
Zero Day Threat Response
Wireless Design
SSID Setup and Guest Access
Add-On
Network
and Design
Looking for high-speed, dedicated fiber internet to support your business operations? Be sure to check out the Internet Services section for reliable fiber solutions designed for businesses. (Pages 10-11)
Next, let’s ensure your business meets industry compliance standards. ▶
Cybersecurity Compliance Solutions
Step 5
Meet industry regulations & stay compliant.
FortNOC Compliance
Regulatory Compliance & Cybersecurity Support
Cybersecurity regulations and insurance requirements are constantly evolving, and non-compliance can lead to costly fines and data breaches. Our Regulatory Compliance & Cybersecurity Support service ensures your business meets industry requirements such as HIPAA, PCI-DSS, NIST, and more by providing risk assessments, compliance tracking, policy management, and employee security training. We offer three service levels based on your business needs:
ESSENTIALS
Compliance-as-a-Service (Customer Managed)
Gain the tools and structured framework needed to manage your own compliance journey with expert support when needed. This package includes:
ADVANCED
Compliance-as-a-Service (TeleComp Managed)
For businesses that require expert guidance and ongoing compliance management, the Advanced package expands on Essentials by providing:
PREMIUM
Virtual Chief Security Officer (vCSO)
For businesses that need dedicated compliance leadership, our vCSO service provides executive-level guidance to manage security and compliance efforts. This package includes all features of Essentials and Advanced, plus:
• Customer Compliance Portal to document and track compliance progress
• Initial risk assessments and critical business function identification
Setup, on-boarding, and training for self-managed compliance
• Pre-built templates for policies, incident response, and disaster recovery
Quarterly and annual review meetings to address compliance gaps
• A customized plan of action with timelines and milestones
Quarterly compliance progress reports and ongoing monitoring
• Policy and procedure reviews to ensure regulatory alignment
Incident response planning and risk mitigation strategies
• Vendor management system to track third-party security compliance
• Custom security policies and procedures tailored to industry regulations
Executive-level compliance oversight and risk assessments
• Employee policy acceptance tracking and security awareness training
Vendor risk management and compliance documentation storage
Quarterly board / executive compliance reviews
This package is designed for organizations that need hands-on compliance support while maintaining internal control over IT security.
This level is perfect for businesses that need a structured, expert-led approach to compliance and cybersecurity without hiring a full-time security officer.
FortNOC Compliance
Service Level Features
Personally Identifiable Information Scan
Compliance Management Tool Set
Risk Management Tools
Written Policies and Procedures
Incident Response Plan
Vendor Management System
Plan of Action and Milestones / Action Item Tracking
Compliance Progress Dashboard
Compliance Documentation Storage
Disaster Recovery Plan
Tabletop Test (Incident Response & Disaster Recovery)
User and Privileged
Board / Executive Meeting
Add-Ons
The following add-ons are available on an à la carte basis for all service levels, including Essentials, Advanced & Premium.
NIST Cybersecurity Framework
Cyber Liability Framework
PCI-DSS
HIPAA
FTC Safeguards
FINRA
Graham Leach Bliley (GLBA)
NIST 800-171/CMMC 2.0
Additional industry-specific add-ons can be included. Please inquire with your Account Manager for more information.
Oxley Act)
Next, let’s mitigate outages that can disrupt your business. ▶
Managed IT Services
Step 6
Prevent power outages from disrupting your business.
FortNOC UPS Battery Backup & Surge Protection
Power interruptions shouldn’t take your business down. Sudden power outages and surges can damage IT infrastructure, disrupt operations, and cause data loss. FortNOC UPS ensures uninterrupted power and proactive surge protection for your critical business systems.
Remote Monitoring & Support
Smart Card for Remote Management
SNMP Alerting
Optimal Sine Wave Output
Automatic Voltage Regulation
*Specifications are based on specific models and are subject to change depending on vendor availability
Next, let’s ensure your IT assets are properly managed.
Your business relies on the right technology to stay productive. From purchasing new equipment to tracking and managing devices, and even co-managing IT infrastructure, TeleComp ensures your hardware is always secure, wellmanaged, and optimized for your operations.
Choose the Right Option for You:
Hardware Procurement
Full Asset Management
Co-Managed Equipment
We buy, ship, and install the IT equipment your business needs, ensuring a seamless setup and integration into your existing infrastructure.
TeleComp tracks and stores devices, assigns them to employees, and ensures systems are properly maintained with full inventory tracking, provisioning, and device lifecycle management. We handle OS installation, software updates, and licensing, so every system is deployment-ready the moment it’s in your team’s hands.
For businesses with internal IT teams, we partner with your IT staff to provide expert infrastructure support, ensuring hardware is properly maintained, supported, and optimized— without full outsourcing.
