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On the front cover: Ermelinda Soares sits outside her kitchen with her jerrycans in Lesuata, TimorLeste. Credit: WaterAid/Tariq Hawari
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This Annual Report was written and edited by Caity Hall and the wider WaterAid Australia team, and designed by Boran Mao.
In 2024-25 WaterAid Australia, alongside the rest of the global WaterAid community, continued to move towards our vision of a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
The year was marked by substantial challenges. Extreme climate events disrupted already fragile WASH systems, and conflict created intensified water and sanitation crises around the world. On top of this, tenuous international relations and changing political landscapes had a significant impact on the international development sector.
In the face of these challenges, WaterAid Australia remained unwavering in its mission to change lives through water, sanitation and hygiene. We adapted to these changing contexts, and across the year reached over 157,000 people with water, sanitation and hygiene programs throughout our region.
Our work with local partners and sub-national governments, along with national governments, continued to be instrumental in creating sustainable change across Cambodia, Timor-Leste and Papua New Guinea. Working to strengthen local systems that underpin water, sanitation and hygiene access was fundamental in creating locally-led, large-scale impact. Through this approach, we were able to support a total of 407 communities with improved water, sanitation and hygiene access across the year.
With each of the country programs in our region experiencing its own vulnerabilities to climate change, our work was undertaken with a view to build climate-resilience. From installing a solarpowered water pump designed to withstand strong winds and storms on Tarawai Island in Papua New Guinea, to integrating climate resilience into five-year water, sanitation and hygiene strategic plans in Timor-Leste, our
projects throughout 2024-25 left communities better prepared to face the challenges of a changing climate.
While building climate resilience is essential, so is continuing to work with communities to end open defecation. In Cambodia we celebrated with Kandal Province as they became the first province to achieve Open Defecation Free Plus status. This milestone achievement is the result of strong leadership, community engagement, and collaboration between local authorities, NGO partners, and the people of Kandal. Globally there is a risk that sanitation becomes forgotten, but with one in five people around the world still living without a decent toilet of their own, now more than ever we need to focus on ending open defecation and supporting communities and countries on the journey to safely managed sanitation.
Notably, throughout 2024-25 we also partnered with a First Nations owned organisation on a joint project aimed at supporting the delivery of safe and sustainable water services on Homelands. WaterAid provided technical advice and input to a situational analysis with the goal to help strengthen the enabling environment for water service providers in the Northern Territory. We hope to continue to draw on our experience and expertise of water, sanitation and hygiene system strengthening and context analysis to contribute to projects in the First Nations space in the future.
Looking to the future, our commitment to empowerment through water, sanitation and hygiene is stronger than ever. Our focus on gender, diversity and inclusion is central to driving substantiable change, and is something we will always imbed within our teams in Australia, Cambodia, Timor-Leste and Papua New Guinea, and in all the work we do.
We plan to leverage our evidence and insights to influence upcoming global forums such as the 2026 Women Deliver Conference in Melbourne. And Australia’s ambition to host COP31 also presents an opportunity for us to continue spotlighting climate resilient solutions, including nature-based solutions, and working in partnership with other actors in Australia to ensure the Albanese Government sees water as essential in this discourse.
As always, we are extremely grateful to the Australian water industry, who seem to stand
Tom Muller
with us in bigger and bolder ways each year. Your contribution is a critical driving force behind the work that we do. Our partnership is incredibly powerful, and one that we value deeply.
And our special thanks to all our supporters who have donated, volunteered, or advocated for the transformative power of clean water, decent toilets and good hygiene over the past year. Your belief in our shared vision is what keeps driving us towards a world where everyone, everywhere has access to these three essentials.
Karlene Maywald Chief Executive Chair of the Board
WaterAid Australia WaterAid Australia
WaterAid/
Tariq
Hawari
Vitoria da Costa and her daughter Maria carry jerry cans back from the water source in Timor-Leste
About us
Who we are
WaterAid is an international non-profit with one goal: to change the world through water. Along with decent toilets and good hygiene, a reliable supply of clean water is essential for health, dignity and a life full of opportunity. Childbirth is safer, children get the chance to grow up healthy and strong. Families thrive and whole communities are better prepared for our changing climate and whatever the future holds.
Today we work alongside communities worldwide setting up entire systems that deliver clean water, decent toilets and good hygiene for millions. And we get the people, policies and money in place to keep these systems working –and the water flowing for good. So that people have safe, reliable services that last.
Our work with communities, partners, allies and supporters has already meant millions of people can shape their own future with dignity and confidence.
To drive lasting change on a global scale and faster than ever, we get others to step up and play their part:
Partnering with communities to build systems that work for them.
Connecting policy makers, experts, local partners and communities.
Innovating, learning, modelling solutions and sharing good practice.
Changing attitudes and behaviours. Rallying support from people and organisations around the world.
Working with decision makers to scale up investment and accelerate progress.
Together with our partners and supporters, we are working with determination towards the day when we are no longer needed.
WaterAid/
Tariq Hawari
Our Vision
A world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Our Values
Across 2024-25, we reached 157,741 people through our water, sanitation and hygiene programs
They define our culture and unite us across the many countries where we work. They are at the very heart of WaterAid – who we are, what we do and how we do it.
Respect - We treat everyone with dignity and respect, and champion the rights and contribution of all to achieve a fairer world.
Accountability - We are accountable to those we work with and to those who support us.
Courage - We are bold and inspiring in our actions and words, and uncompromising in our determination to pursue our mission.
Our Regional Aims 2023-2028
Collaboration - We work with others to maximise our impact, embracing diversity and difference in the pursuit of common goals.
Innovation - We are creative and agile, always learning, and prepared to take risks to accelerate change.
Integrity - We act with honesty and conviction, and our actions are consistent with openness, equality and human rights.
1: Universal, sustainable, and safe access to water, sanitation and hygiene
2: Gender transformation, human rights and empowerment through water, sanitation and hygiene services
3: Prioritise water, sanitation and hygiene across the health sector to improve public health/health outcomes
Aim 4: Strengthen the resilience of water, sanitation and hygiene to climate change
Aim
Aim
Aim
Our Global Impact
WaterAid Australia is part of the global WaterAid federation comprised of seven member countriesUnited Kingdom, United States, Canada, Australia, India, Japan and Sweden – as well as 22 country programmes, and two regional offices. Together we combine our expertise, influence and resources to work with determination towards the United Nations’ Sustainable Development Goal (SDG) 6: to ensure safe drinking water and sanitation for all.
Global action on water, sanitation and hygiene requires a global approach that works to mobilise the world around these essentials for everyone. Together we make a bigger impact.
WaterAid/ Tariq Hawari
Globally, between 1 April 2024 - 31 March 2025, WaterAid directly reached:
Access to clean water
540,614 household and community members
131,115 school students and 200,929 patients and staff in healthcare facilities
Improved hygiene
242,659 household and community members
89,604 school students and 167,464 patients and staff in healthcare facilities
Improved sanitation
155,031 household and community members
90,634 school students and 146,805 patients and staff in healthcare facilities
Aim One: Universal, sustainable and safe access to water, sanitation and hygiene
Madison washes her hands at her community tap in East Sepik, Papua New Guinea
WaterAid/
Tariq Hawari
Bringing safe water to Tarawai Island
Through the Australian Government’s Water for Women fund, we have been working closely with the community of Tarawai Island to build a new, climate-resilient water supply system. Tarawai Island is a small, remote community off the coast of Papua New Guinea (PNG) and has long struggled to access clean and reliable water. Due to climate change and the island's isolation, traditional water sources - like rainwater tanks and shallow wells - are not sustainable solutions. Prior to this project, the community was experiencing a serious water shortage, especially during dry seasons.
In late 2023, WaterAid carried out a detailed assessment of the island’s water situation to determine the best solution. A survey using Vertical Electrical Sounding equipment found an underground water source about 24 metres below the surface. Because large drilling machines couldn’t be brought to the island by boat, a manual drilling method was required.
The water system was then constructed throughout 2024. A local contractor was hired to drill a 30-metre-deep borehole into the aquifer. A solar-powered pump now brings water from the ground into a large, 9,000-litre tank raised on a four-metre stand. Gravity then helps deliver the water to 16 tap stands placed around the community. The entire system is designed to withstand strong winds, storms, and even earthquakes.
The new system provides up to 2,000 litres of safe water every hour and services 234 people in the remote and previously water insecure area. It means families no longer need to rely on rainwater or unsafe wells. It has improved health, reduced conflict, and brought peace of mind to the whole community.
“For years, water has been a burden for us. People fought over it during dry seasons. Now, water is available for everyone, and there is peace. I don’t have to settle arguments anymore. I’m at peace, and so are my people.”
-Bonny Wihain, the local councillor.
Equipment arrives to Tarawai Island by boat
Climate proofing water systems in Manufahi, Timor-Leste
In July 2023, an unseasonal and intense rainstorm swept across Manufahi in TimorLeste, bringing heavy rainfall and devastation. 15 communities, with a combined population of over 4,200 people, lost their water supply access due to rivers and flood waters destroying water supply intakes, or landslides and erosion destroying water pipes.
Immediately after the disaster, WaterAid supported the Manufahi Municipal government to assess the impact of the flooding on water supply systems, conducting
field surveys and providing a detailed costing of the materials required to repair the water systems.
In response to the sudden need for repairs, a new small grants mechanism developed by WaterAid and the Manufahi government’s Municipal Water, Sanitation and Environment Services (SMASA) was put to the test.
WaterAid’s engineers and plumbers supported community refresher training and supervised construction in a process to repair the water systems, coordinated by the government’s SMASA team. WaterAid and the Manufahi Municipal government co-funded the costs of the repair materials, and the water supply was restored to all 15 communities.
Over the past year we have seen this approach being taken up beyond the flood response to become standardised in government water service provision.
Municipal leaders have learnt from this project that communities need ongoing government support to manage their water systems. For the second year in a row, the Manufahi government has allocated funding to provide small grants for water supply repairs, whereas before the flooding they had no funding for this work.
With our support, SMASA have recently led implementation of new grants to communities. We are now planning to scale this process to other municipalities in Timor-Leste to help communities manage their water supplies sustainably, and to improve their resilience to climate-related events like flooding and landslides.
Sanitation progress in Kandal province, Cambodia
On March 25, 2025, Kandal Province in Cambodia officially celebrated its achievement of 'Open Defecation Free Plus' status, the first province to achieve this milestone outside Cambodia’s capital city of Phnom Penh.
WaterAid has been supporting Kandal province to improve sanitation coverage since 2020. In 2022, the province celebrated ‘Open Defecation Free’ status, meaning that everyone in the province had access to a toilet. After this achievement, the Kandal provincial government set a target to achieve the next level ‘Open Defecation Free Plus’, where every household has access to a decent toilet, 95% of households have their own decent toilet at home, 85% of households have safe drinking water from piped water connections, and families are safely disposing of faeces from infants and children. They aimed to be the first province to achieve this status.
Since then, WaterAid has worked with the Kandal provincial government to improve sanitation services for the province’s 1.3
We reached
142,293 people in Cambodia with our water, sanitation and hygiene programs across 2024-25
million residents. We supported the provincial government to create a detailed plan and mobilise government at provincial, district, commune and village levels. We helped set up monitoring processes for village leaders to check their progress, and delivered training for commune authorities to promote toilet use and piped water connections to every household. We ran competitions with the commune authorities to publicly recognise the households who were leading the way on water and toilet use, and helped district government and local private sector water supply companies to set up processes for subsidising the costs of toilets and water connections for lowincome households. Crucially, we did this in partnership with local government and under the enthusiastic leadership of provincial government champions.
This milestone achievement is the result of strong leadership, community engagement, and collaboration between local authorities, NGO partners, and the people of Kandal to ensure long-term impact.
Aim Two: Gender transformation, human rights and empowerment through water, sanitation and hygiene services
Gender equality, disability and social inclusion in Timor-Leste
In Timor-Leste, climate change impacts such as water scarcity, flooding, and heatwaves are worsening inequalities in access to water, sanitation, and hygiene (WASH), particularly for women, people with disabilities, and marginalised groups. Over the past year, WaterAid has been working to combat this by embedding gender equality, disability, and social inclusion (GEDSI) into WASH planning and leadership.
Alongside local partners, we organised gender awareness sessions in communities to promote an understanding of shared household responsibilities and encourage open dialogue that shifted attitudes toward more equitable WASH roles.
Through a scoping study in six villages in Manufahi and Liquiçá, we examined the link between marginalisation and climate change to inform GEDSI integration into local WASH planning. As a result, community feedback tools and climate risk maps were updated to track women’s participation as well as inclusive design, strengthening disability inclusion and women’s leadership. The project also supported women to take on leadership roles in Community Water Supply Facility Management Groups.
One of these women, Marselina, shared her journey:
“I started as an ordinary village woman, led our water group, and now aspire to serve at the municipal level. I believe that with support and opportunities, women can lead change from the ground up.”
At the national level, seven local Rights Holder Organisations (RHOs) led advocacy efforts that influenced parliamentary processes, helping to prioritise GEDSI in WASH budgets. To support institutional change, WaterAid developed a GEDSI mapping guide, outlining relevant tools and processes while strengthening the capacity of key WASH actors. Regional exchange sessions brought together government officials, civil society, RHOs, and community members to share best practices and deepen understanding of GEDSI in WASH. Finally, the appointment of gender focal points in targeted administrative posts to support the integration of GEDSI priorities into municipal WASH planning marked a positive step toward strengthening commitment to inclusive, climate-resilient services.
Leilani Konjib from Papua New Guinea, pictured in the middle here alongside two friends, was one of the six inspiring storytellers celebrating culture, breaking taboos and normalising conversations about menstruation through the Pacific Period Stories campaign.
Challenging taboos through storytelling in the Pacific
Across the Pacific region, poor access to water, sanitation and hygiene makes managing menstruation very difficult. To raise awareness of this, and to tackle taboos, WaterAid together with Positive Media supported the Pacific Menstrual Health Network to create a storytelling film project designed by women’s groups in the Pacific. Diverse women (and one man) from six Pacific Island countries told their menstruation journey in their own words, using the ancient Pacific art of storytelling. Each storyteller had mentoring to ensure the experience was empowering and positive.
One storyteller, Zita Martel from Samoa, described her menstrual experience of menopause.
“My last period was when I was 48-years-old. Going through this phase has been a fantastic journey of self-discovery and self-reflection. It is something that we don’t talk about. There is a cultural hush over it. But not just in Samoa, pretty much everywhere."
The films were shot by women videographers, with shooting in six locations led by small teams. Their experiences of being behind the lens to capture the stories were also exhibited on the online platform.
As one videographer, Eunice from the Solomon Islands shared: “It was empowering seeing Tema share her story on menstruation. It felt emotional hearing her story and the struggles that she had endured and made me see that my experience was not my own struggle, but the same struggle that all women and girls face in the Solomon Islands. I hope that girls and boys and mothers see this video so that the conversation can start to become normal and for it not to be seen as a taboo subject.”
The Pacific Period Stories online exhibition was launched for Menstrual Hygiene Day in 2024, reaching national governments, donors and other development actors. The storytellers and our Pacific women’s group partners pitched advocacy asks to the sector, and the stories were shared through a social media campaign. The stories reached a global audience, being played at the UN’s Commission on the Status of Women in New York in March 2026.
Aim
Three: Prioritise water, sanitation and hygiene across the health sector to improve public health/health outcomes
Hygiene Officer Edna Luke cleans the floor at Balam Community Health Post, Papua New Guinea
WaterAid/ Tariq Hawari
Rolling out National Guidelines for water, sanitation and hygiene in healthcare facilities in Papua New Guinea
In 2022, WaterAid conducted a study in Papua New Guinea (PNG) which found that basic healthcare standards were not being met throughout the country across water, sanitation, hygiene, healthcare waste management and environmental cleaning. Since then, we have been working alongside the National Department of Health (NDOH) in PNG and DFAT’s Water for Women Consortium to roll out National Guidelines, which provide the minimum standards required for attaining a basic level of water, sanitation and hygiene (WASH) services in healthcare facilities for PNG.
In the last year, as part of the rollout process, we conducted socialisation workshops with the NDOH and partners across five provinces - New Ireland, Central, East Sepik, Bougainville, and Morobe. The workshops incorporated adultlearning principles for an engaging and practical experience, including a site visit on the third day which allowed participants to experience the implementation of the guidelines firsthand.
A total of 148 participants attended the workshops, including key stakeholders from the Provincial Health Authorities (PHA), District Hospital CEOs, PHA Environmental Health Officers, and faith-based organisations.
Following the workshops, there was a 33% increase in knowledge improvement, demonstrating a substantial increase in participants' understanding of WASH in healthcare settings. 94% of participants expressed confidence using the national guidelines, and 95% acknowledged the significant impact of WASH on healthcare service quality. Participants also reported being able to recognise and address easily workable WASH issues at their healthcare facility thanks to the guidelines. The successful roll out of the guidelines is intended to lift WASH standards in healthcare facilities across the country.
In 2024-25, we supported 27 healthcare facilities in PNG through our water, sanitation and hygiene programs
Papua New Guinea
Sister Jocelyn Leo treats a child at Balam Community Health Post,
Empowering communities through behaviour change in Timor-Leste
Under the Australian Government’s Water for Women fund, we have supported the government of Timor-Leste to achieve Hygienic Status in the municipalities of Liquiçá and Manufahi. Hygienic Status requires maintaining 'Open Defecation Free' status, ensuring decent toilets in every ousehold, promoting handwashing with soap, and implementing effective water, sanitation and hygiene practices in schools and healthcare facilities.
While access to sanitation facilities has improved throughout Manufahi and Liquiçá, recent data showed that hand hygiene practices were still lacking. Many households lack proper handwashing facilities with soap outside toilets, and existing household toilets are often unclean. To combat this, WaterAid worked with local partners to develop a targeted Behaviour Change Communication (BCC) intervention aimed at preventing any regression in Hygienic Status.
The intervention emphasises continuous information, education, and communication to maintain adequate sanitation and hygiene. In preparation for Global Handwashing Day on October 15 2024, WaterAid commissioned a Timorese graphic artist to develop a social media campaign, and produce engaging community education materials, including a community flip chart, skit, catchy hashtag messages, and a song featuring handwashing tips which aired on local radio stations.
An endline survey to assess the impact of the BCC intervention revealed significant improvements in key indicators such as availability of handwashing facilities, safer sanitation practices, and heightened community awareness of hygiene messages. Basic hygiene levels also increased by an average of 37%.
We reached almost 13,000 people in Timor-Leste with our water, sanitation and hygiene programs across 2024-25
Zelmonia and Israel wash their hands at a community tap in Timor-Leste
Cleaning up for health in Cambodia
The prevalence of healthcare-associated infections (HAIs) in Cambodia is increasing, and a growing proportion are resistant to antimicrobials, leading to worse health outcomes and more costly treatment. It is estimated that there are over 100,000 HAIs in the country each year, leading to approximately 23,000 premature deaths.
In 2023, WaterAid, in collaboration with the Cambodian Ministry of Health's Department of Hospital Services (DHS), the National Institute of Public Health (NIPH), and the London School of Hygiene and Tropical Medicine (LSHTM), successfully implemented the Clean Frontline project, funded by Who Gives a Crap. The project focused on enhancing the skills of cleaning staff and their supervisors in 13 hospitals, resulting in improvements in microbiological cleanliness and infection prevention control practices.
A key outcome of the project has been the ongoing uptake of the Environmental Cleaning Training Package for Cambodia's healthcare settings by subnational health departments. The training package is an evidence-based resource tailored to Cambodia's healthcare
environment. The Minister of Health officially endorsed the training package in 2024, and WaterAid supported it with a dissemination workshop co-facilitated with DHS and NIPH.
The event brought together approximately 200 participants from 25 Provincial Health Departments, operational districts, and referral hospitals. The workshop aimed to introduce the Environmental Cleaning Training Package and its significance in reducing HAIs infections and anti-microbial resistance (AMR), and foster partnerships and align stakeholders for the effective implementation of the training package.
WaterAid continues to integrate the Environmental Cleaning Training Package into various projects through Cambodia. It marks a significant milestone in Cambodia's healthcare system as it is the first training developed for cleaners in healthcare settings. The package sets the foundation for improved cleaning standards and aligns with global efforts to combat HAIs and AMR, paving the way for a healthier future for all Cambodians.
Midwife Thy Sitheng conducts baby Farida's one month check up at Kang Meas Referral Hospital, Cambodia
WaterAid/
Tariq
Hawari
Aim Four: Strengthen the resilience of water, sanitation and hygiene to climate change
Supporting municipal actors to strengthen climate-resilience in Timor-Leste
We have been working to increase the climate resilience of water, sanitation and hygiene (WASH) services throughout Timor-Leste. After applying our climate resilient WASH framework in two municipalities to assess the existing climate resilience of services and identify the best entry points and strategies to improve this resilience, we found that municipal level service providers were not routinely considering local climate risks and vulnerabilities in their WASH service planning and provision.
As a result of these findings, WaterAid provided training to municipal staff on the impacts of climate change, and then supported them to undertake mapping of climate risks to WASH at municipal level. This was done through the development of climate hazard mapping
tools to enable the Municipal Administrations to lead participatory workshops to identify local climate hazards affecting WASH services based on historical occurrences. The climate hazard profiles, which fill the identified gap in municipal-level vulnerabilities, are intended to be used to prioritise planning of climate resilience improvements and disaster preparedness.
WaterAid also supported the integration of climate resilience into five-year Municipal WASH Strategic Plans in the two target municipalities. As a result of this work, each municipality has included an objective in their revised plans related to climate change adaptation which specifically highlights mitigation of risks to WASH services and protection of water source catchments for improved water resource management.
WaterAid and civil society partners have continued to support social audit processes for improved accountability between service users and service providers. To encourage each group to consider how services can be made more climate resilient, new indicators were included in the social audit process to promote discussions on water resource management and customary ‘tara bandu’ laws for water source and catchment protection.
WaterAid/ Tariq Hawari
Improving real-time climate and weather monitoring in Papua New Guinea
WaterAid has played a pivotal role in strengthening climate-resilient water resource management in Papua New Guinea by deploying automated weather stations across East Sepik Province.
Recognising the need for real-time, localised data to inform water, sanitation and hygiene interventions, WaterAid brokered a Memorandum of Agreement (MoA) between the National Weather Service (NWS) and the East Sepik Provincial Administration. Signed in January 2024, the MoA is the first of its kind between the NWS and a provincial government.
The agreement supported the installation of automated weather stations in all six districts of East Sepik, with management of the devices undertaken jointly by the NWS and Provincial Administration. The weather stations are connected to the local 3G phone network, enabling real-time data transfer of rainfall, wind, temperature, humidity and barometric pressure from remote locations to the Department of National Planning and Monitoring (DNPM) WASH Management Information System (MIS).
By integrating this data with newly developed climate, disaster, and water security indicators, WaterAid is improving the data landscape,
equipping decision makers to identify vulnerable communities and inform evidencebased, climate-resilient WASH planning.
Country Programs
Lamech and fellow students wash their hands at their school's new toilet block in Central Province, Papua New Guinea
Cambodia
Total expenditure:
AUD$1,635,000
Major Funders
• Agenda for Change
• Australian NGO Cooperation Program (DFAT)
• Australian Water Partnership (DFAT)
• Etiqa Life Insurance
• SIDA
• Taiwan Fund for Children and Families
• USAID
• VF Corporation
• VF Foundation
• Water for Women Fund (DFAT)
Locations
• Phnom Penh
• Kandal Province
• Kampong Speu Province
• Kampong Chhnang Province
• Kampong Thom Province
• Preah Vihear province
Throughout 2024-25 in Cambodia, we reached:
A total of
142,293 people through our water, sanitation and hygiene programs
339 communities with improved water, sanitation and hygiene
15 healthcare facilities with improved water, sanitation and hygiene
WaterAid/ Tariq Hawari
Papua New Guinea
Throughout 2024-25 in Papua New Guinea, we reached: Total expenditure: AUD$2,884,000
Major Funders
• Australian Centre for International Agricultural Research
2,542 people through our water, sanitation and hygiene programs
34 schools to improve their water, sanitation and hygiene access
27 healthcare facilities with improved water, sanitation and hygiene
• Australian NGO Cooperation Program (DFAT)
• Australian Water Partnership (DFAT)
• German Government's International Climate Initiative
• LDSCA
• Team Up (DFAT)
• The Coca-Cola Foundation
• Water for Women Fund (DFAT)
Locations
• East Sepik Province
• Central Province
• Morobe Province
• National Capital District
• New Ireland Province
• Autonomous Region of Bougainville
WaterAid/ Tariq Hawari
WaterAid/ Tariq Hawari
Timor-Leste
Total expenditure:
AUD$ 1,558,000
Major Funders
• Australian NGO Cooperation Program (DFAT)
• SIDA
• Water for Women Fund (DFAT)
Locations
• Dili
• Manufahi
• Liquiçá
• Bobonaro
• Baucau
• Ermera
Throughout 2024-25 in Timor-Leste, we reached:
12,906 people through our water, sanitation and hygiene programs
53 communities to improve their water, sanitation and hygiene access
27 schools to improve their water, sanitation and hygiene access
WaterAid/ Tariq Hawari
WaterAid/ Tariq Hawari
Monitoring and Evaluation
WaterAid is committed to monitoring, evaluating and learning from our projects – to assess what impact we are having on the people and communities we support, and strengthen the effectiveness of our approaches. We undertake evaluations of all large projects, and mid-term reviews of large projects with a duration of more than three years.
Evaluations
During 2024-25, WaterAid completed two internal final project evaluations of projects supported by the Australian Government through the Water for Women Fund. This included one project in Papua New Guinea and one in Timor-Leste. We also commenced an external evaluation of our regional Pacific Menstrual Health Network project, supported by the Australian Government through the Australian NGO Cooperation Program (ANCP).
In addition to formal evaluations, program teams and partners regularly come together to discuss and reflect on project progress and to explore and document challenges and lessons.
Regional Learning Agenda
In September 2024 WaterAid launched our first Regional Learning Agenda. This complements our regional strategy and identifies two key themes to helps us prioritise where we focus our learning across our programs:
Theme 1: Water, sanitation and hygiene (WASH) as part of integrated programming (e.g. WASH as part of climate resilience, food security or health programming).
Theme 2: Programming approaches that work.
The learning agenda also helps us to identify and share key lessons across our programs so that our country teams can continuously improve our approaches and work more effectively.
Lessons
A selection of emerging lessons from the first year of the learning agenda are summarised below:
Demonstrating how WASH improvements support achievement of pre-existing government strategies and goals is an effective way of gaining government buyin beyond the WASH sector. In Cambodia, WaterAid showed the Ministry of Health and managers of selected healthcare facilities how improving WASH services could help them achieve the Cambodian Healthcare Accreditation Standards (to which healthcare facilities are already held accountable). The evaluation highlighted this as a critical success factor of the project.
Exchange visits that enable peer to peer learning can inspire commitment and action to improving WASH services. In Timor-Leste, WaterAid supported key government actors from Liquiçá and Manufahi municipalities (where we have done considerable work) to travel to Bobonaro, Baucau and Ermera municipalities to share their experiences in strengthening WASH services. Hearing from government counterparts about what steps they’ve taken helped to build interest for other municipalities to take on the good practice from Liquiçá and Manufahi.
It is important to identify and work with community leaders beyond the WASH Committee to effect real change. When WaterAid started work in Pari village in Port Moresby, PNG, we engaged with and reactivated a dormant volunteer WASH committee who had a role to coordinate WASH. However, we found that the committee lacked the formal authority and accountability to effectively change WASH behaviours in the community. When we shifted our focus to work with community leaders like elected local councillors, church leaders and parliamentarians, community interest and acceptance of our new water supply service accelerated.
WaterAid/ Tariq Hawari
Our Supporters
All our work across 2024–25 was made possible by the generosity, energy and commitment of the individuals and organisations that chose to support WaterAid Australia. We want to say a huge thank you to all of those who have supported us, either financially, as a volunteer, through partnering with us, or by campaigning for clean water, decent toilets and good hygiene for everyone, everywhere.
Swimming for water
The Big Spring Swim saw swimmers (and sometimes non swimmers) across Australia make a splash in support of WaterAid.
Alessio fnished at the top of the leaderboard –raising over $2,000 for WaterAid and swimming an incredible 101.2km over the month of November!
“I decided to take part in the big swim to raise money for such an amazing cause and to make a difference to the world and help others that aren’t so fortunate and to raise awareness I enjoyed most about the challenge was obviously completing it and getting to 101.2km and how it made me feel honestly incredible don’t think I have ever felt so proud of myself – I found the challenge extremely rewarding.”
“I chose WaterAid Australia because I visit my mum and the family in PNG a couple times a year and I’ve seen the absolute life changing work you all do in PNG through your Facebook page. The access to water and sanitation is such an important issue facing Papua New Guineans every single day even in 2025 and in a capital city such as Port Moresby.”
Birthday fundraiser
We are so grateful for people who choose to fundraise for WaterAid as part of their special occasions. Diana raised over $800 by asking for donations to WaterAid for her birthday instead of gifts from her friends and family. After visiting her mum in Papua New Guinea, Diana saw firsthand the impact of lack of access to water and this inspired her to ask her friends and colleagues in Australia to support WaterAid’s work by donating to her fundraiser.
Monthly donors
Our regular giving program continues to be an essential part of our fundraising at WaterAid. We increased our investment in digital advertising this year with great success, while our face-to-face teams spoke to the Australian public across six states and territories. We’re incredibly grateful to our new and long-standing committed givers for helping us to plan more long-term, sustainable water, sanitation and hygiene projects!
WaterAid/ Tariq Hawari
Events
Our volunteer State Fundraising Committees have once again gone above and beyond to deliver a standout year of engagement, community-building, and fundraising through events that continue to grow in reach and impact. Thanks to the dedication and passion of these Committees and Ambassador Groups, we raised over $2.76 million across over 20 events in 2024-25. We extend our deepest thanks to our incredible volunteers, sponsors, and partners whose energy and generosity make all this possible!
Victoria
Victoria celebrated another incredible year with 550 guests attending the Gala Ball, which raised an outstanding national record of $585,000. The event continues to be a highlight on the water sector calendar and a testament to the dedication of our Victoria Committee. We introduced a successful mixed Golf Charity Day which raised over $29,000 with 17 sponsors.
Queensland
In Queensland, we delivered the popular annual Golf Day, the celebratory 20 Year Anniversary Gala Ball, and the communityfavourite Trivia Night. These events attracted a combined 812 attendees and raised over $350,000, thanks to the generous support of 53 sponsors and event partners.
New South Wales
New South Wales continued to impress, with the Gala Ball held at the iconic Sydney Town Hall and a successful Golf Day drawing wide industry participation, as well as the introduction of a Trivia Night. In total, we raised $470,000 from these events, welcoming 686 attendees, and continuing to grow sponsor engagement with 21 unique sponsors involved in the Golf Day alone.
South Australia
South Australia saw an exciting year of momentum, delivering the 13th annual Soccer Tournament, and the 20 Year Anniversary Gala Ball at the Adelaide Convention Centre, as well as the Trivia Night. With 410 attendees across these events, the Committee raised a fantastic $240,000 - setting a new benchmark for South Australia fundraising!
Western Australia
Western Australia hosted a 20 Year Anniversary Cocktail Party for the first time as well a lively Trivia Night, and a creative Wine Wall fundraiser at the Australian Water Association Conference, together raising more than $19,500.
Tasmania
In a major milestone for WaterAid, the 2024 Tasmania WaterAid Trivia Night was our firstever event held in the state. The evening brought together a passionate group of supporters who competed for the title of Trivia Champions while raising funds for a vital cause. With the generous backing of 10 sponsors and strong community attendance, the event raised an impressive $16,000 for WaterAid’s work.
State Fundraising Committees
Queensland
Committee: Scott Fellowes (Chair), Lachlan Green (Deputy Chair), Sheyanne Frisby (Secretary), Ajay Thakur (Treasurer), Ellen Kemp, Jessica Fraser, Geoff Collins, Catherine Waterhouse, Ciara Otter, Lee Foster, Jackson Price, Sharon McIntosh, Purvi Midwinter, Joanne Seach
Ambassadors: Daniel Lambert (Ambassador Lead), John Ciccotelli, Mal Shepherd, David Wheeley, Eric Guthrie, Colin McDonnell, David Taylor, Laura Fluck, Margaret Riley, Patrick Newell, Jane Death, Sandra Hall, Mark Trembath, Karina Ames
New South Wales
Committee: Steve Adamthwaite (Chair), Paul Sproules (Deputy Chair), Chris Godfrey (Treasurer/ Secretary), Sharolt Kicsi, Aaron Goth, Stephen Liu, Nick Drull, Ivan Reolon,
Jessica Benten, Sameer Joshi
Ambassadors: Greg Taylor (Ambassador Lead), Paul Everett, Jim Livas, Julian Briggs, Clare Porter, Kelly Climo, Nicola Wallace, Steve Hall
South Australia
Committee: Richard Petterson (Chair), Stuart Peevor (Deputy Chair), Steve Morton (Treasurer), Robran Cock (Secretary), Kim Falster, Steve Whichelo, Charlie Litster, James Martin, Jess Iacopetta, Meena Yadav, Sarah Colette, Shrastra Lama, Rachael Neumann, Zoe Wilson
Ambassadors: Richard Petterson (Ambassador Lead), Karlene Maywald, David Ryan, David Howard, Kellie McDonald, Chris Hewittson, Tony Guidera
Tasmania
Committee: Tegan Booth, Kate Smith, Samuel Paske,
Queensland Ambassador and Fundraising Committee, WaterAid team and friends - (left to right) Ellen Kemp, Lee Foster, John Ciccotelli, Margaret Riley, David Thomas, Jackson Price, Daniel Lambert, Eric Guthrie, Margaret Temelkovski, Mark Trembath, David Taylor, Purvi Midwinter, Misaki Nakamura, Colin McDonnell and Scott Fellowes
Cassie Tickner-Smith, Jacqui Atique
Victoria
Committee: Andrew Lawrie (Chair), Zoe Walsh (Deputy Chair), Laurence Newcome (Secretary), Su Ann Khoo (Treasurer), Joanne Brincat, Alice Greco, Rhys Anderson, Dr Emily Quek, Liz Roder Ambassadors: Trevor Hall (Ambassador Lead), Tony Norrish, Damian Bradley, David Kirby, Jo Potts, Peter Sherwood, Lindsey Brown, Richard McCarthy
Western Australia
Committee: James Beattie (Chair), Shirley Field (Deputy Chair), Begona Rodriguez (Treasurer), Renee Blandin (Secretary), June Sim, Halinka Lamparski, Lisa Chan, Kate Bowker, Dinithi Fernando, Pat McCaffrey, Cristiano Carvalho
Ambassadors: Garth Walter
Strategic Partnerships
Our Corporate Membership program continued to thrive across 2024-25, with 62 organisations actively participating. These members provide crucial financial support to WaterAid, and in return, we work closely with them on opportunities to raise their brand visibility and profile. The program also offers a range of staff engagement and development opportunities, fostering meaningful involvement in our mission.
One of the highlights of the last year was the Winnovators challenge, which saw record participation with 22 member organisations taking part. Teams were tasked with developing sustainable solutions to key challenges faced in Papua New Guinea— improving access to safe sanitation and water, and breaking down barriers to building a skilled water, sanitation and hygiene workforce.
Papua New Guinea and beyond—delivering real impact for communities we work with.
We were thrilled to see BMD take out the overall prize in their first year of participation. Stantec was recognised for the leading submission in the Hygiene and Sanitation challenge, Seqwater for the top Water challenge entry, and South East Water for their standout response to the Workforce challenge.
In addition to the innovative thinking and collaboration showcased throughout the program, participating teams raised a very impactful $175,000 to support our work in
Our annual Walk for Water fundraising event saw another strong year, with over 1,000 participants for the second year running—a powerful show of support from our community of corporate supporters. We were once again proud to have 22 senior leaders from across the Australian water sector step up as Water Leaders, championing the cause, raising awareness of the global water crisis, and sparking friendly fundraising rivalry across the sector.
In total, 122 teams united to support WaterAid’s mission, raising more than $230,000 to support the crucial work taking place in our country programs.
The Winnovators team from South East Water after their successful table tennis tournament
Founded in 2019, Sequana is a relatively new but rapidly growing player in the Australian water sector, but since joining WaterAid’s Corporate Membership Program in 2024, they have quickly become one of our most engaged and enthusiastic partners. In addition to their membership, Sequana has actively supported multiple WaterAid events through sponsorship, joined the supporter trip to Cambodia via a winning auction bid, and are proudly fielding a team—‘Thirst Responders’—in the 2025 Winnovators program.
“Being a WaterAid Australia member isn’t just a badge, it’s a natural extension of who we are at Sequana. As a business built on deep roots in the water sector, we see access to clean water, sanitation and hygiene as non-negotiable; it’s a foundation for a sustainable future. Our involvement goes well beyond corporate
giving. It energises our team, connects us to something bigger, and shows the global impact our industry can have. It’s a powerful driver of culture, bringing our values to life, sparking meaningful conversations, and uniting our people, clients and peers around a cause that truly matters.” Frank Fisseler, Co-Founder
The Yarra Valley Water team participating in Walk For Water
WaterAid's Corporate Partnership Manager, Dave DeBrincat with Frank Fisseler and Jess McGrouther from Sequana
Global Partners
Our Corporate Partners
WaterAid receives substantial and essential support from the corporate sector to help reach everyone, everywhere with safe and sustainable water, sanitation and hygiene.
We recognise and thank the following organisations for their support of WaterAid globally:
National Partners
We recognise gratefully the following companies who partner specifically to support WaterAid Australia’s work in Cambodia, Papua New Guinea and Timor-Leste:
Gold Members
Silver Members
Bronze Members
Directors’ Report
WaterAid Australia Directors present this report on WaterAid Australia Limited for the 12 month period ended 31 March 2025.
Students in East Sepik, Papua
have recently gained a new inclusive toilet block and taps at their school
Financial overview: 1 April 2024 to 31 March 2025
Where did the money come from in 2024/25?
WaterAid Australia's 2024/25 total income was $14.3m, an increase of $0.4m or 3% compared to the prior year. In 2024/25, we successfully completed the major grantWater for Women - funded by the Australian Government's Department of Foreign Affairs and Trade (DFAT). DFAT contributed significantly to our mission, by funding $4.6m of our work, representing 32% of our total income (2023/24: $5m or 36%).
2024/25 fundraising income was $6.7m, a 3% increase on the prior year (2023/24: $6.5m). Support from the water sector remains a positive component of our fundraising effort. WaterAid Australia also received total funding of $2.5m via other members of the WaterAid International Federation (2023/24: $2m).
Where did the money go in 2024/25?
Total expenditure in 2024/25 was $14.4m (2023/24: $14.4m). Our programmatic work made up 68% of our total expenditure, fundraising costs were 23% and accountability and administration totalled 9%. We efficiently and effectively maintained our commitment to the Australian public of being a transparent and accountable organisation.
New Guinea,
WaterAid/ Tariq Hawari
Our Board
The Hon. Karlene Maywald (Chair) is Managing Director of Maywald Consultants Pty Ltd, providing specialist advice to the private and public sectors. Karlene’s time as a Cabinet Minister with the SA Government has given her extensive experience in highlevel strategic planning, oversight of major infrastructure planning and delivery, reform of governance and organisational structures, budget oversight, change management, problem-solving across a broad range of high-risk sectors and driving the delivery of major policy reforms. She has an intuitive ability to analyse and identify key information to support decision making and a very good understanding of the importance of good governance. She uses her inquiring mind to seek innovative solutions to overcome obstacles and generate improvements to service delivery. Attended 4/4
Robert Glasser is the Head of the Climate and Security Policy Centre at the Australian Strategic Policy Institute. Robert has over 30 years of experience as a practitioner, advocate and policy maker. He was previously the United Nations Secretary General’s Special Representative for Disaster Risk Reduction, Head of the United Nations Office of Disaster Risk Reduction (UNISDR) and a member of the United Nations Secretary General’s Senior Management Group. He was also previously the Secretary-General of CARE International, Chief Executive of CARE Australia and an Assistant Director-General of the Australian Aid Programme (AusAID). Attended: 1/1
Felicity Green is the Co-founder & Director of for-purpose consulting firm Ensemble Strategy. She works predominantly with not-for-profit, government and philanthropic organisations on strategic planning and funding for sustainability. Felicity has extensive experience in profit for purpose funding models, crosssector collaborations and social innovation. Attended: 4/4
Louise Dudley is a professional non-executive director and strategic water advisor to Aurecon group. Louise has more than 15 years of experience as a Director, Chair, Board Committee Chair and Committee member in water, financial services and not for profit sectors. Louise has also held senior executive roles including Chief Executive Officer of Urban Utilities from 2012 to 2022, and prior to this, was the utility’s founding Chief Financial Officer. She is a member of Chief Executive Women and her contribution to the engineering profession was acknowledged by the awarding of an Engineering Executive (ComplEAustEngExec) in 2021. Attended: 4/4
Pat McCafferty is the Managing Director of Yarra Valley Water, one of Australia’s largest water utilities with over 30 years of experience in the water sector including advising the Federal Government as part of the National Water Initiative and working in the USA water sector. He is also Chair of the Thriving Communities Partnership and past Chair of the Water Services Association of Australia. Pat is a member of the Leadership Oversight Committee for the Victorian Government’s Women in Water program and is a member of the Committee for Melbourne’s Sustainability and Infrastructure Committee. Attended: 4/4
Brian Krishna is the Managing Director for Xylem Australia and New Zealand and brings with him over 25 years experience in the water sector. He is responsible for delivering sustainable and efficient water technology solutions to clients across the ANZ region. With a private sector background, Brian has an MBA and has served most of his career in management and executive leadership positions across Asia Pacific. Brian is an experienced executive leader focused on overcoming water challenges through strategic planning, community engagement and a diverse and equitable workplace. Attended: 3/4
Chiedza Malunga is a public health professional with experience in refugee health and sexual and reproductive health and research in multicultural communities. Chiedza has worked in statewide programs across Victoria, ranging from individual and community based programs through to policy and advocacy initiatives. Attended: 4/4
Denisha Anbu is a practising lawyer and governance professional with over 20 years experience in commercial law and corporate governance, across a variety of sectors. Denisha is currently an Executive General Manager of Sydney Water (and the Corporate Secretary), and leads multi-functional teams, providing trusted advice to meet legal and regulatory obligations, manage risk, and enable delivery of business objectives. Prior to joining Sydney Water 10 years ago, Denisha practised law in a top-tier global law firm (King & Wood Mallesons) for 14 years, focusing on technology transactions and intellectual property law. Attended: 3/4
Anika Molesworth is a farmer, scientist and storyteller. She is widely recognised for her work in agriculture and food systems and generating climate change awareness. Anika is the author of Our Sunburnt Country, which won the Royal Societies of Australia and New Zealand Writer’s Award for Outstanding Writing on Social Change. Other awards include Young Conservationist of the Year (2022), Young Australian of the Year, New South Wales Finalist (2017), and Young Farmer of the Year (2015). Anika is passionate about ensuring the best possible future for the planet, people and the food on our plates. Attended 3/3
Salmah Eva-Lina Lawrence is a transformation strategist. She works to decolonise international development through her roles in executive management and governance. In her scholarly life she researches decolonial ethics, epistemology and feminism. Salmah is currently GEDSI Director for the Australia PNG Law & Justice Program. She is also an Honorary Associate Professor in the School of Culture, History & Language at the ANU. Salmah has been director of risk management advisory practices for Deloitte & Touche in London, New York and Sydney and she has worked for United Nation's agencies including in Afghanistan and Bhutan. Attended 3/3
Top row: Karlene Maywald, Robert Glasser, Felicity Green, Louise Dudley, Pat McCafferty
Bottom row: Brian Krishna, Chiedza Malunga, Denisha Anbu, Anika Molesworth, Salmah Eva-Lina Lawrence
Summary of Finance Report
WaterAid's full financial statements are available at: www.wateraid.org/au
Income statement for the year ended 31 March 2025
These summary financial reports have been prepared in accordance with the requirements set out in the ACFID Code of Conduct. For further information on the Code please refer to the ACFID Code of Conduct Implementation Guidance available at: www.acfid.asn.au EXPENDITURE
During the year, WaterAid Australia had no transactions in the following categories: political or religious adherence promotion programs, international political or religious proselysation programs expenditure or domestic programs. Also, WaterAid Australia does not bring to account any nonmonetary revenue or expenditure.
Statement of financial position as at 31 March 2025
Directors' declaration
The Directors of the Group declare that:
The Directors of the Group declare that:
Directors' declaration
The Directors of the Group declare that:
1. The consolidated financial statements and notes of WaterAid Australia are in accordance with the Australian Council for International Development Charities and Not-for-profit Commission Act 2012, including:
1. The consolidated financial statements and notes of WaterAid Australia Ltd for the year ended 31 March 2022 are in accordance with the Australian Council for International Development Code of Conduct and the Australian Charities and Not-for-profit Commission Act 2012, including:
a. complying with Australian Accounting Standards, the Australian Code of Conduct and the Australian Charities and Not-for-profit Commission
1. The consolidated financial statements and notes of WaterAid Australia Ltd for the year ended 31 March 2025 are in accordance with the Australian Council for International Development Code of Conduct and the Australian Charities and Not-for-profit Commission Act 2012, including:
b. giving a true and fair view of the financial position as at 31 March financial year ended on that date;
a. complying with Australian Accounting Standards, the Australian Council for International Development Code of Conduct and the Australian Charities and Not-for-profit Commission Regulations; and
a. complying with Australian Accounting Standards, the Australian Council for International Development Code of Conduct and the Australian Charities and Not-for-profit Commission Regulations; and
2. In the Directors' opinion, there are reasonable grounds to believe that as and when they become due and payable.
b. giving a true and fair view of the financial position as at 31 March 2022 and of its performance for the financial year ended on that date;
b. giving a true and fair view of the financial position as at 31 March 2025 and of its performance for the financial year ended on that date;
This declaration is made in accordance with a resolution of the Board of Directors.
2. In the Directors' opinion, there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable.
2. In the Directors' opinion, there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable.
This declaration is made in accordance with a resolution of the Board of Directors.
Director ................................................................................................................................................
This declaration is made in accordance with a resolution of the Board of Directors.
Hon. Karlene Maywald, Chair
Director ................................................................................................................................................
Hon. Karlene Maywald, Chair
Dated 4 of July 2025
Louise Dudley
Dated 7 of July 2022
Director ................................................................................................................................................
Louise Dudley
Dated 4 of July 2025
Dated 7 of July 2022
Director ................................................................................................................................................
Independent Auditors Report
WaterAid Australia Ltd and Controlled Entities
ABN 99 700 687 141
Report of the Independent Auditor on the Summary Financial Statements
Opinion
The summary financial statements, which comprise the summary statement of financial position as at 31 March 2025, the summary statement of profit and loss and other comprehensive income and a summary statement of changes in equity for the year then ended, are derived from the audited financial report of WaterAid Australia Ltd and Controlled Entities for the year ended 31 March 2025.
In our opinion, the accompanying summary financial statements are consistent, in all material respects, with the audited financial report
Summary Financial Statements
The summary financial statements do not contain all the disclosures required by Australian Accounting Standards – General Purpose Financial Statements – Simplified Disclosures, the Australian Charities and Not-for-profits Commission Act 2012 and the ACFID Code of Conduct. Reading the summary financial statements and the auditor’s report thereon, therefore, is not a substitute for reading the audited financial report and the auditor’s report thereon. The summary financial statements and the audited financial report do not reflect the effects of events that occurred subsequent to the date of our report on the audited financial report
The Audited Financial Report and Our Report Thereon
We expressed an unmodified audit opinion on the audited financial report in our report dated 8 July 2025.
Board’s Responsibility for the Summary Financial Statements
The board is responsible for the preparation and presentation of the summary financial statements.
Auditor’s Responsibility
Our responsibility is to express an opinion on whether the summary financial statements are consistent, in all material respects, with the audited financial report based on our procedures, which were conducted in accordance with Auditing Standard ASA 810 Engagements toReport on Summary Financial Statements
Saward Dawson
Partner: Matthew Crouch
Chartered Accountant
Date: 25 July 2025
Blackburn, Victoria 3130
20 Albert St, Blackburn VIC 3130 T +61 3 9894 2500 F +61 3 9894 1622 contact@sawarddawson.com.au sawarddawson.com.au
Accreditation Note
WaterAid Australia places accountability at the forefront of our work and upholds the highest standard of practice. We are an active member of the Australian Council for International Development (ACFID), making us a signatory to their Code of Conduct, which prescribes the highest standards of development practice. Information about how to make a complaint on breach of conduct can be found at: www.acfid.asn.au
WaterAid Australia is fully accredited by the Australian Government’s Department of Foreign Affairs and Trade. This status represents the Australian Government’s confidence in our organisational effectiveness, governance and development programs. We are an active member of the Australian Charities and Not-for-profits Commission and the Public Fundraising Regulatory Association.
We are also committed to the Fundraising Institute of Australia’s Principles and Standards of Fundraising Practice.
We adhere to the ASX Corporate Governance Principles and Recommendations and ISO31000 Risk Management Practice, and we undergo both internal audits by WaterAid International and an annual external audit.
People in local communities are at the centre of our work and WaterAid Australia has an organisational Code of Conduct, Ethical Guidelines and a strong commitment to child safeguarding to ensure the best interests of our local partners and community members are always our priority.
