India facility management market forecast and opportunties, 2023 brochure

India Facility Management Market

By Service, By Application, Competition Forecast & Opportunities, 2013-2023

Published: May 2018

Market Intelligence . Consulting

1

Ta b l e o f C o n t e n t s S. No.

Contents

1.

Service Overview

2.

Research Methodology

3.

Analyst View

4.

Voice of Customer

5.

4.1.

Brand Awareness

4.2.

Overall Brand Satisfaction Level

India Facility Management Market Outlook 5.1.

Industry Structure & Stakeholders

5.2.

Market Size & Forecast 5.2.1.

5.3.

5.4.

6.

By Value

Market Share & Forecast 5.3.1.

By Service (Property, Cleaning, Security, Catering, Support and Others)

5.3.2.

By Application (Commercial, Industrial and Residential)

5.3.3.

By Region (North, East, South and West)

5.3.4.

By Spending Pattern (Outsource & Insource)

5.3.5.

By Market Penetration (Organized & Unorganized)

5.3.6.

By Company

Market Attractiveness Index 5.4.1.

By Service (Property, Cleaning, Security, Catering, Support and Other)

5.4.2.

By Application (Commercial, Industrial & Residential)

5.4.3.

By Region By Region (North, East, South and West)

India Property Facility Management Service Market Outlook 6.1.

Market Size & Forecast 6.1.1.

By Value

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Ta b l e o f C o n t e n t s S. No.

Contents 6.2.

7.

Market Share & Forecast 6.2.1.

By Application (Commercial, Industrial and Residential)

6.2.2.

By Region (North, East, South and West)

India Cleaning Facility Management Service Market Outlook 7.1.

Market Size & Forecast 7.1.1.

7.2.

8.

Market Share & Forecast 7.2.1.

By Application (Commercial, Industrial and Residential)

7.2.2.

By Region (North, East, South and West)

India Security Facility Management Service Market Outlook 8.1.

Market Size & Forecast

8.1.1.

8.2.

9.

By Value

Market Share & Forecast

8.2.1.

By Application (Commercial, Industrial and Residential)

8.2.2.

By Region (North, East, South and West)

India Catering Facility Management Service Market Outlook 9.1.

Market Size & Forecast

9.1.1.

9.2.

10.

By Value

By Value

Market Share & Forecast

9.2.1.

By Application (Commercial, Industrial and Residential)

9.2.2.

By Region (North, East, South and West)

India Support Facility Management Service Market Outlook

10.1.

Market Size & Forecast 10.1.1.

By Value

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Ta b l e o f C o n t e n t s S. No.

Contents 10.2.

11.

Market Share & Forecast 10.2.1.

By Application (Commercial, Industrial and Residential)

10.2.2.

By Region (North, East, South and West)

Market Dynamics

11.1.

Drivers

11.2.

Challenges

12.

Market Trends & Developments

13.

Policy & Regulatory Landscape

14.

India Economic Profile

15.

Service Cost Analysis

16.

Competitive Landscape 16.1.

CBRE Group, Inc.

16.2.

Jones Lang LaSalle Incorporated (JLL)

16.3.

SIS Group Enterprises

16.4.

Quess Corp Ltd.

16.5.

Cushman & Wakefield

16.6.

Colliers International Group Inc.

16.7.

Knight Frank India Pvt Ltd

16.8.

Sodexo

16.9.

EFS Facilities Services

16.10.

UPDATER SERVICES (P) LTD.

17.

Strategic Recommendations

18.

About Us & Disclaimer

4 TechSci Research

Se rv i ce O ve rv i e w

➢ According to the International Facility Management Association (IFMA), “Facility Management (FM) is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process

and technology”. In brief, facility management is a discipline used to support the core activities of any company, which primarily include services such as property, cleaning, security, catering and support, among others.

➢ Facility management services are essential for effective operation of any business, as they ensure smooth functioning of an organization and assist it in focusing over its core business competence. Organizations are outsourcing these

services from specialized facility management companies, which provide cost-effective and specialized solutions in this area.

➢ Facilities include residential, commercial and industrial infrastructure where the equipment and physical assets have to be maintained in proper operating conditions. The physical infrastructure has to be taken care of in order to conduct hassle-free business operations.

➢ The scope of facility management services increases with the development of public and private infrastructure. The

increase in business activity leads to expansion in the complexity of infrastructure and assets pertaining to the business. The increased complexity of infrastructure and assets calls for facility management services.

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Se rv i ce O ve rv i e w

Facility Management Services

Property

Building Maintenance

Ground Maintenance

Cleaning

Carpet Cleaning

Floor Cleaning

Security

Catering

Support

Others

Alarm System

Inflight Catering

Front Office

Furniture Supplies

Manned Guarding

Event Catering

Porterage

Asset Management

Environment Management

Window & Faรงade Cleaning

Access Control

Labor Camp Catering

Helpdesk operation

Contract Management

Damage Control

Deep Cleaning

Mobile Patrolling

Corporate Catering

Drivers

Stationary Supplies

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Research Methodology Market Profiling

In-depth secondary research was conducted to determine the market size and market share of leading companies in India facility management market.

Data Collection

Data Filter & Analysis

R e search & Actionable Inte lligence Insights

Business Solution

Formulating Questionnaire In order to conduct interviews of industry experts, TechSci Research formulated a detailed questionnaire.

Developing List of Of Respondents Respondents



Identif ying Key Opinion Leaders



Questionnaire Design



In-depth Interviews

A Primary Research

List of industry players, facility management service providers and consumers was prepared.

Recent Developments

Market Dynamics B  Government Desk Policies Research 

Data Collection TechSci Research conducted interviews with industry experts and players for data collection and verification.





Market Participants



Key Challenges



Growth Drivers

C Company Analysis



Final Conclusion

Data Validation Data obtained as a result of primary and secondary research was validated through rigorous triangulation.

Data Analysis Data was scrutinized using MS-Excel and statistical tools such as Time Series Analysis, etc., to obtain qualitative and quantitative insights about the India facility management market.

Primary Research  TechSci Internal Database  Interviews with Key Opinion Leaders

Secondary Research

 Company Website  Company Annual Reports  White Paper Study  Financial Reports  Investor Presentations  Regulatory Body, Associations, etc.

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Research Methodology

Short term

Optimistic D1

Short term

Medium term

2023F

2022F

2021F

2020F

2019F

2017

2018E

• Qualitative to quantitative conversion • Assigning weightage to drivers • Statistical evaluation • Developing the actual forecast based on both the cases

Conservative • Market indicators expected to perform at average level during the forecast period • Market expected to slow down with decreasing impact of drivers

2016

D3

2015

D2

XX% CAGR

Long term

XX% + 2% CAGR

D1

XX% + 4% CAGR

D2

Degree of impact

High

Medium

2023F

2022F

2021F

2020F

2019F

2018E

2017

2016

2015

D3 2014

Likely

2013

India Facility Management Market

XX% + 4% CAGR

2014

• Market indicators expected to outperform during the forecast period • Market expected to gain traction with increasing impact of drivers

Long term

2013

Forecasting Methodology

Medium term

Low

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Research Methodology

OPTIMISTIC

HIGH

4.8%

LIKELY 4.6%

4.5%

Factor 2

EXPECTED

Factor 1

4.7%

This scenario is characterized by moderate impact of economic and market growth factors on India facility management market

CONSERVATIVE

4.4%

4.3%

LOW

GROWTH FACTOR

This scenario is characterized by higher impact of economic and market growth factors on India facility management market

In this scenario impact of economic as well as market growth factors is comparatively very low on India facility management market

Factor 3

IMPACT OF GROWTH DRIVERS

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Research Methodology OBJECTIVE: The primary objective of the study is to analyze and forecast the India facility management market, and identify the market share by application, by region and by company. Moreover, an in-depth study of facility management market was conducted, and major companies operating in India facility management market were profiled.

APPROACH & SOURCES: In order to extract, analyze and project the India facility management market, both topdown and bottom-up approaches were used. Multiple employees f rom follow ing companies were interv iewed through telephonic as well as face-to-face meetings in order to extract and verify collected information.

Companies and Organizations Interviewed Cushman & Wakefield

JLL India

Knight Frank

CBRE Group, Inc.

Sodexo India

Colliers International

Securities & Services India

ISS Facility Services India Pvt. Ltd

Quess Corp (Avon FMS)

EFS Facilities Services

TechSci Research has scrutinized various published documents from follow ing key sources to fill data gaps and verify information collected through primary research surveys.

Secondary Sources

Ministry of Housing & Urban Affairs

Annual Report & Investor Presentation

Ministry of Statistics & Programme Implementation

News Article

International Facility Management Association

Ministry of Labour & Employment

International Monetary Fund

World Bank

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Research Methodology The study has been carried out considering various aspects of the India facility management market. ➢ In the beginning of the India facility management market study, a brief study was conducted to understand each and every aspect of market outlook such as drivers, challenges, trends and various other major factors which might

affect the market. Moreover, an in-depth analysis was conducted to understand the India facility management market scenario, and gauge the competitive scenario.

➢ Afterwards, a detailed scrutiny of services provided by facility management companies in India was done. Impact of prevailing safety measures, and population growth was also considered and assessed.

➢ In order to extract data for India facility management market, primary research surveys were conducted with key opinion leaders of facility management service providers in the country to understand historical and present trends.

➢ Our dedicated team of industry experts has comprehensively monitored and analyzed various aspects of the India

facility management market. Taking into consideration factors such as growing influence by foreign players in real estate market, government initiatives, etc., our team of analysts has provided a prudent analysis of the industry’s performance and forecast a positive outlook for the industry.

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Industry Brief CBRE to Dominate India Facility Management Market through 2023 According to recently published TechSci Research report “India Facility Management Market By Service, By Application, Competition Forecast & Opportunities, 2013 – 2023’’, India facility management market is projected to surpass $ 100 billion by 2023 on account of growing demand from commercial & residential sector and increasing population in the country’s tier 1 cities. Moreover, government’s smart city initiative coupled with booming IT and banking sectors is likely to positively influence India facility management market in the coming years. However the market is dominated by unorganized players

Among different services, India facility management market is dominated by property services as these services are widely used across residential and commercial sectors. Commercial sector had the largest application share, in value terms, in India facility management organized market in 2017, and the segment is likely to maintain its dominance throughout the forecast period as well. A large demand for facility management emanates from West India which can be attributed to high and rising construction activities in the region. Most of the facility management services are insourced in the country and this trend is expected to continue during the forecast period.

Upcoming metro projects in the country, allotment of funds under new housing schemes by the government of India and technological integration of facility management services resulting in high cost savings and return on investment are likely to boost the revenues of facility management service providers in the country during the forecast period. Moreover, rising number of infrastructure projects in the country would further steer growth in India facility management market over the course of next five years.” said Mr. Karan Chechi, Research Director with TechSci Research, a research based global management consulting firm.

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Sample Data-Snapshot Figure 2: India Facility Management Market Size, By Value (USD

Figure

5:

India

Facility

Billion), 2013-2023F

Application, By Value, 2017 & 2023F CAGR 2018E – 2023F B y Va l ue: XX%

CAGR 2013 – 2017 B y Va l ue: XX%

Res idential, 5 0 .0 0%

Management

Market

Share,

C ommerc ial, 5 0 .0 0%

2017

By

C ommerc ial, 5 0 .0 0%

2023F Res idential, 5 0 .0 0%

2013

2014

2015

2016

2017

I ndus trial, 5 0 .0 0%

2018E 2019F 2020F 2021F 2022F 2023F

I ndus trial, 5 0 .0 0%

Figure 11: India Facility Management Market Attractiveness Index, By

Brand Satisfaction Level wrt Pricing

Application, By Value, 2018E-2023F 12.50%

Industrial

Sodexo

12.00% Knight Frank India Pvt Ltd

11.50%

Commercial

Jones L ang LaSalle Incorporated (JLL)

11.00% 10.50%

UPDATER SERVICES (P) LTD.

Residential EFS Facilities Services

10.00% 9.50% 0.00

Quess Corp Ltd.

0.50

1.00

1.50

2.00

2.50

3.00

3.50 Cushman & Wakefield

Table 1: Allocation of Funds, By Project, FY2017-FY2019 (USD Million) Project

Actual FY2016-17

Revised FY2017-18

Budgeted FY2018-19

Metro

XXX

XXX

XXX

Pradhan Mantri Awas Yojana (Urban)

XXX

XXX

XXX

AMRUT

XXX

XXX

XXX

Smart Cities

XXX

XXX

XXX

SBM (Urban)

XXX

XXX

XXX

Colliers International Group Inc.

SIS Group Enterprise CBRE Group, Inc.

Source: XXXXX Note: These are dummy figures; please purchase our report for actual data

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Report Ordering

Report Name: India Facility Management Market By Service, By Application, Competition Forecast & Opportunities, 2023

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About Us & Disclaimer

About Us : TechSci Research is a global market research and consulting company with offices in the US, UK and India. TechSci Research provides market research reports in a number of areas to organizations. The company uses innovative business models that focus on improving productivity, while ensuring creation of high-quality reports. The proprietary forecasting models use various analyses of both industry-specific and macroeconomic variables on a state-by-

state basis to produce a unique ‘bottom-up’ model of a country, regional and global industry prospects. Combined with the detailed analysis of company activity and industry trends, the result is a uniquely rich evaluation of the opportunities available in the market.

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Disclaimer : The contents of this report are based on information generally available to the public from sources believed to be reliable. No representation is made that it is timely, accurate or complete. TechSci Research has taken due care and caution in compilation of data as this has been obtained from various sources including which it considers reliable and first hand. However, TechSci Research does not guarantee the accuracy, adequacy or completeness of any information and it is not responsible for any errors or omissions or for the results obtained from the use of such information and especially states that it has no financial liability whatsoever to the subscribers / users of this report. The information herein, together with all estimates and forecasts, can change without notice. All the figures provided in this document are indicative of relative market size and are strictly for client’s internal consumption. Usage of the same for purpose other than internal will require prior approval of TechSci Research.

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