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In-House Training
Excellence in Training
MS05E
Essential Selling Skills
Crucial sales skills and behaviors for high-achievers
Overview
Primary Objectives & Benefits This workshop will help participants to:
Succeeding in sales is both a science and an art. High achievers study, learn and practice constantly to develop their skills. This program provides a ‘deep dive’ into fundamental, intermediate and advanced techniques, skills
and behaviors and includes focus on the prospect, the customer and the client and how we can optimize our engagement with them.
1. Benefit from increased confidence, motivation and understanding of the prospect, customer or client. 2. Communicate confidently both on the telephone and face to face. 3. Develop models, techniques, tools and skills which will sell for you.
4. Build strong, loyal and trusting relationships with prospects and clients. 5. Become an expert in the skills of proactive questioning and listening.
Who Should Attend? This course is ideal for anyone in sales, from individuals new to sales, including new graduate team members, to experienced sales people.
6. Learn how to present a solution which naturally leads to ‘closing the business’. 7. Handle questions, queries and objections with skill, respect and integrity. 8. Adapt selling style and approach to suit every customer. 9. Close more sales than ever before and develop selfcritique methods to ensure constant learning and development.