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In-House Training
Excellence in Training
IK07E
Effective Knowledge Management
Define how knowledge management will enhance competitive advantage, develop a strategy for managing knowledge and build a model to measure KM outcomes.
Overview For more than two hundred years, neo-classical economics recognized only three factors of wealth creation in organizations: land, labour and capital. Knowledge, productivity, education and intellectual capital were considered to be outside of an organization's control. The world we live in today is so different. Knowledge, and implicitly information, has become the fourth but most important factor of wealth creation in organizations because its growth is driven by the accumulation and application of knowledge. Participants will learn how to create an integrative approach for managing knowledge. Understanding there is no management without measurement, participants will create an approach for measuring and evaluating KM performance.
Primary Objectives & Benefits By the end of the workshop participants will: 1.Have a clear insight into the importance of balance between left-brain and right-brain concepts when building a knowledge management program. 2.Appreciate the importance of an integrative approach
to managing knowledge. 3.Create an effective knowledge management model. 4.Know the value of performance measurement in a successful knowledge management program.
Who Should Attend?
5.Develop criteria for knowledge management performance measures. 6.Evaluate a model for valuing organizational knowledge.
All those who have management responsibility and are concerned with improving the bottom line, staff productivity, team effectiveness, and ROI through establishing, and managing knowledge programs.