Spring 2024 Welcome Guide

SPRING 2024

...just a little note

jenloves31@yahoo.com

Reach out to me, your sponsor, and your team members as you settle in - ask questions! You are part of the family now! We are excited to welcome you into our Pink Bubble and watch you grow and write your story! Jennifer

Welcome to our Team! We’re thrilled to have you join us! We’re all so lucky to be part of the vision Cindy Monroe had when she started Thirty-One Gifts - a company designed to empower women! I hope you find the tips in this guide beneficial as you start your new journey - building your very own business.

We want to get to know you!

All the best,

www.facebook.com/groups/PinkBubbleCommunity20192020/

www.facebook.com/groups/Teamcornell/

Ready for a Pink Bubble history lesson?

In 2003, Cindy Monroe began Thirty-One Gifts in the basement of her Chattanooga, Tennessee, home with a dream and a calling: to provide an opportunity for women to achieve financial freedom, find personal fulfillment and realize their dreams through becoming successful business owners.

Our foremost company purpose is managing and building a business that helps Consultants succeed in theirs.

We don’t empower women to sell bags, we sell bags to empower women.

The mission of Thirty-One Gifts is to be more than just a company. We believe in celebrating, encouraging and rewarding others for who they are. Through God’s strength, we’ve built a family of individuals who feel women deserve to treat themselves and those around them to something special. We are committed to providing women with a fulfilling, enjoyable and rewarding experience one person at a time. Our mission, our values, and our goals are central to the Pink Bubble Sisterhood way of life!

When someone asks what you do at Thirty-One Gifts, what do you tell them?

That you sell bags? That you party?

It’s important that you see your role at Thirty-One Gifts and your business for what it is. At the most basic level, you are a problem solver for your Customers.

You connect people with solutions that make their life easier and more organized!

We know that’s not everything you do. Thirty-One Gifts is about so much more than just a bag!

So the next time someone asks what you do, what will you say?

How about “I’m a dream builder, would you like to join me?” so much than a more bag

>Go through the “How To” Guide from home office. This guide will get you started on launching your business!

> Mark off your first 90 days on your calendar! This is your JumpStart Period! Your first business goal should be to sell your first $1,000 in sales! You can do it!

>Visit www.ThirtyOneToday.com!

We call it TOT! Explore the “New Consultants Toolkit” section. Get to know a little more about Thirty-One Gifts. While you’re there, watch a welcome video from Cindy! You can even watch a party to see how it’s done.

>Learn our Core Values. Discover what makes us tick, what they mean to us - and now to you!

> Write your 31-Second Story! It’s your mini-commercial to the world about your journey here!

>Create a “Who do you know list”! Make a list of everyone you want to share your new business with. This list will be your starting point for booking

your first parties and will be vital in the success of launching your new business.

>Schedule your Launch Party!

Yes, you get to be your first Hostess! It’s a great way to work through the “nerves of your first party!” Ask family and best friends to join you for a fun evening to help you launch your new business! Plus, as Hostess, you can keep the Insider rewards for yourself and add those products to your kit. Do this online!

>Play around in TOT! Get a feel for personalization and how it works. Practice setting up parties and entering orders so you are comfortable at your first party! You can even go as far as choosing Insider Rewards so you can experience the process - just don’t submit the order!

>Enter contacts in your Virtual Office. This saves you a ton of time later on. Have a lot? Set a goal to do 15 a day! Enter new contacts as you make them.

>Setup a separate checking

begin your journey a 4

account just for business. This helps keep your Thirty-One business separate from your personal and family finances and helps you manage your business. Plus, it makes tax time a breeze!

>Order Business Supplies! Starting supplies are available in your kit. After your first commission check, consider ordering business cards, catalog labels (or a rubber stamp with your info) - be sure to include your name, phone number, email address, and your new Thirty-One consultant website URL. Always be sure everything that you hand out or mail out has your contact information on it!

PURPOSEFUL

Think and act intentionally.

ACCOUNTABLE

Take ownership of your actions and be open-minded and willing to listen.

FLEXIBLE

Be accepting of change and be willing to embrace it at a moment’s notice.

GRACIOUS

Display a servant’s heart.

PASSIONATE

Despite obstacles you may face, act with heart and desire. f

AUTHENTIC

Be you, be real. f

RESPECTFUL

Consider others first and treat them as you would like to be treated

CURIOUS

Seek new opportunities and new ways to expand your mind.

THANKFUL

Appreciate all the blessings you have been given each day.

vision our

COURAGEOUS

Stand for what’s right and what you believe even if you are standing alone.

The Thirty-One vision is to give women the tools to achieve financial freedom to support their personal “Why’s” and to make the path to that freedom simple, easy, fun, and full of rewarding experiences.

values our core

HARD-WORKING

Do whatever it takes to see a task through until it is finished and finished right.

Our values are a key insight to what we hold dear - they are a central connecting point of our character as individuals and collectively as a group of professional women joined in a common goal - to empower women!

FUN-LOVING

Enjoy your life and focus on the positive.

A Thirty-One Consultant takes our values to heart and holds herself and her sisters accountable to do the right thing, to give back, and to put other people first. We believe in being engaged with integrity in our work, in our communities, in our families, our faith, and in our mission.

Who are you?

Have you thought about it? Your customers will want to know! That’s right! They will want to know YOU!

This is where your 31-Second Story comes in. Think of it as your minicommercial to give her some insight into you. You’ll find yourself using it over and over again, revisiting it, revising it, and it will be ever changing.

You 31-Second Story is why you joined Thirty-One and what you want to accomplish now. The key words there are why and now.

Why did you join?

How do you use your earnings now?

Thirty-One Gifts 31-Second Story

Okay, now put that into a paragraph and you’re done! Print it off, store it on your desk, put it on your phone - and use it!

When someone asks “what’s ThirtyOne,” you should respond with the company’s 31-Second Story. Then, you should follow it up with yours!

has a story everyone what’s yours?

Through fashionable and functional products that make life easier, Thirty-One Gifts empowers women by offering them the opportunity to run a successful business. Our #1 goal is to help women support their families and fulfill their dreams - all while setting their own hours and doing something they love.

Your 31-Second Story

who you gonna call?

Home Office

8131 Smith’s Mill Road OH 43054

614.414.GIFT (4438)

Have a question? Suggestion? Idea?

When you need to reach out, we’ll be there!

Refer to this list of e-mail addresses when contacting us for any business need or question.

Whatever the issue, we’re here to help!

Consultant Support

Call Center Hours: 9 a.m.-12 a.m. EST Monday-Friday

Email - ordersupport@thirtyonegifts.com ordersupport@thirtyonegifts.ca

Spanish support - 614-414-4983

Career

And Guidelines Support

Questions about policies and procedures

Visit the ThirtyOneToday website to learn about CAGS!

Email - cags@thirtyonegifts.com cags@thirtyonegifts.ca

Events

Questions about company-sponsored events?

Email - events@thirtyonegifts.com events@thirtyonegifts.ca

OV

PV

QSC Qualified Sales Consultant; a consultant who has sold their first $1,000 in sales.

PEQA PEQA

Personally enrolled, qualified, and active consultant.

CAGS Career & Guideline Support. Got a question about anything

Thirty-One from career path to designing banners or shirts, etc? Contact CAGS!

guide]

how does she want to party?

Face to Face g

The most popular and effective way to party is Faceto-Face! This allows the Hostess and her guests to experience products first-hand, which converts to higher sales, more bookings, increased recruiting, and an opportunity to build relationships that last! Face-toFace parties can be at her home or yours, a cafe, the park, the pool, soccer practice, or - well, anywhere! They are a great excuse to gather for some fun!

Catalog g

Catalog parties are a simple way for the Hostess to get what’s on her wish list by sharing the catalog with friends, family and co-workers. This party type works best with one existing group – like co-workers, Biblestudy friends or sports parents.

A Thirty-One Gifts party is more than an event – it is an experience. The party is at the heart of what we do – and your Hostesses have at least four ways to party and shop! Take time to get to know her and her party style. Discover what works for her!

Check out the “What’s Your Party Style” worksheet available on ThirtyOneToday for ideas and start having a purposeful talk with your Hostesses about how they like to party!

Online g

Online parties are convenient and effective – your Hostess and her guests can shop in their pajamas! They’re a great option for Hostesses with family and friends who live too far away to make it to a Face-toFace party or when it’s just not possible to gather for an in-person party! Everything is done online! You can even go live on social media to demo products and get to know the guests! Stay active for a great party!

Retail g

Retail orders are great too! Customers visit your website and place an order. You should always follow up with these customers and thank them to build a relationship with them. During that conversation, ask them to have a party!

We all love having options, but – let’s be honest – social media can be overwhelming.

From Facebook and Instagram to Twitter and Snapchat, there are so many ways to engage with people – most of which are women, especially on Instagram and Pinterest.That’s a good thing. Because a thriving social network of potential Customers adds up to big business for you.

To keep things simple (at least in the beginning), master one

or two platforms. Most start with Facebook and Instagram. You use what you are comfortable with and established on.

Feel like you want to branch out? Add more once you’ve got a grasp on the first few.

Social media helps you make connections, expand your business, and drive traffic to your personal MyThirtyOne website. Embrace the uses of each platform and tailor them to fit you and your business!

savvy social

Hostess Insider Coaching helps:

• Reduce cancellations

• Boost party attendance

• Increase party sales

• Foster recruiting efforts

• Builds relationships

Starting any party off with an event on social media is a way to pull people together, encourage participation, and boost your party totals and bottom line!

We are going to do what we do best - PARTY! Schedule a launch party on your very first day - no need to wait for your kit! Host a virtual party on Social Media, go live with your customers and let them know you just opened your business! Everything you need is already on TOT to start immediately!

What’s a launch party?

It is a time to Celebrate and share the fun and excitement of Thirty-One Gifts and the start of your new business with your family and friends! Time to schedule yours! Your launch party goal is to fill your calendar with your first 6 parties, gather some sales, and share the news about your new business.

Launch Party Tips:

• Keep the refreshments simple & invite everyone! Ask them to bring a friend! Approach the evening as a gathering of friends, not a sales party by creating a comfy, welcoming, low pressure event.

• Gather 5 outside orders from those who can’t attend by sharing a shopping link!

• Relax and have fun! It’s a great day for you!

Seasonal Launches

As each season changes, your first party should be a launch party! It’s the ultimate way to introduce a new catalog and get everyone excited to book & party!

party let’s do a launch

launch

5 steps businessyour new to

Announce it!

1

Let the world know that you’re open for business! Create a business page on Facebook and start developing your customer base by working on your ‘who do you know’ list.

Schedule your launch party!

2

3

Pick a date - it could even be today! Setup a Facebook event, invite friends and family. It’s that simple! Then spread the word!

Send out invites!

A blended invitation approach is best. Use a combination of email, phone, and text graphic invites. Think about your guest and how they communicate - and reach out to them that way.

Spend time in the office!

4

5

Where’s your office? Wherever you are! Just login to your Virtual Office. While you’re there, watch a few videos, join the consultant and team groups on Facebook and attend a new consultant webinar!

Do some party prep!

Check out the Party Scripts on TOT under Marketing Materials and schedule a few posts!

knowwho do you so...

One of the great things about having your own business - besides flexibility - is being able to keep things super simple and fun!

Thirty-One is all about empowering women to achieve their why - and finding the path to success shouldn’t be hard, but a joyous journey! You are well on your way!

Your Who Do You Know list is a perfect way to generate leads as a Consultant and also serves as a way to keep track of your leads throughout your career with Thirty-One!

This list will never be thrown out. Instead, you’ll discover that it continually changes as people go from potential to actual customers, hostesses, or recruits. That’s what you want to keep your business healthy and growing!

So grab a cup of something you love and let’s get your list done!

Did you know?

New Consultants who book 4 parties will set themselves up for success? Your launch party will count as one of those - now we have to start thinking about the other three!

Find your F.R.A.N.K.S.

FRANKS is a thought starter to help with list building. These are people you could start with as you develop your Who Do You Know list.

F Friends, especially your BFF

R Relatives, your’s & partners A Associates, those work with or know from church or other groups

N Neighbors, current and past

K Kid Connections, parents from band, sports, cheer, dance, scouts, playdates, etc. Spouse, coworkers, clubs, network circle, online

You’ve made your list - now what?

Use it! Let the relationship you have with the person on the list help you know what you want to say and how to say it! Choose one name from your list - pick the one person who is most likely to want to help you get started!

When you contact that person, think about your relationship with them and about what they will love about Thirty-One. Then simply share why this reason made you think to call

them. The conversation will sound natural and will flow easily. Ask them to join you for an evening of fun and friendship by hosting a party.

Booking parties is easy and the more you practice booking, the more your business will succeed.

Now - how do you handle someone who is not your BFF (we know, you called her first - you had to right!?! - smart move!). When reaching out

to an acquaintance, consider how you know them and again how Thirty-One products will provide a solution - this is your ‘why’ for wanting to talk to them.

A few tips - remember your list is a living thing that will grow, shrink, and evolve along with your business. You’ll also be adding and removing names. Add notes so you know where you are with a contact too. It really helps.

What is it? The Virtual Office is where you run your Thirty-One Gifts business! You may hear it referred to as the back office.

Why it’s important? The Virtual Office is where you enter party orders, set up party events, submit Customer returns, and check the status of orders. Learning your way around will help you manage your business!

How do you use it? The best way to learn is by doing! Key tasks are demonstrated with videos and useful tools you can print out and keep nearby for quick reference.

On ThirtyOneToday (TOT), watch video tutorials that will help you get familiar with this tool. They will show you

we’ve got an app for that!

everything from creating a party and changing your website address to processing orders and checking out customers!

Your Virtual Office is also where you will go to view your personal volume history, commissions, team sales, setup your consultant site, and run reports.

Your advanced order history lives here too. That’s where you can search for specific customers or narrow down a customer list to only those who purchased a specific product!

Watch and learn how to use the tools you have at your disposal!

Your business will thrive as you master all your Virtual Office has to offer!

Our Thirty-One mobile app helps you on the go! Available for Apple and Android devices (tablets too), you’ll quickly see just how convenient and user-friendly our feature-rich mobile app is and how it helps you manage your business!

Use your TOT login credentials to access your consultant info!

You’re in business for yourself, but not by yourself! You also are never more than a couple of clicks away from the information you need to succeed! Visit thirtyonetoday.com!

Plus, you have an entire community of Thirty-One Sisters and resources available to you 24/7! ThirtyOneToday (or you will hear it called TOT, a lot) is an online resource for consultants. Everything you need is there at your fingertips!

You should check TOT daily for announcements, training, and to advance your skills, track your progress with incentives, Wishes Rewards, and monitor your business!

ThirtyOneToday should be your first stop when you have a question, it is also the main communication hub from Home Office to you. Monthly specials and tools to help market your business are always available, business updates will provide you with insight on products, shipping times, and items that may have been back-ordered or discontinued. Get to know TOT; it will quickly become a vital part of your business! introducing

5

Here you will find the latest announcements, incentives, marketing materials, weekly 411, and links to other resources.

month at a glance

Want to know where you stand on your goals for the month? Your dashboard has your current PV and stats to help you grow!

Need some training? On the learn page, you have access to videos and training about booking, partying, and sponsoring. Check the menu!

1 2 3 4

Looking to order business supplies, check the business update, grab a logo, or reach out for help? Support will have it!

You are one click away from your virtual office where you can enter orders, book parties, run reports, and monitor your business.

dashboard

thirty-one today my notifications learn support

6 7 8

From a scrolling notice board to articles that will help you with your business, your dashboard is the main hub of info!

Whether you have been a consultant for 1 minute or 10 years, your dashboard will help with the info you need, when you need it!

new consultants virtual office recognition

Be inspired by success stories, learn about recognition, celebrate your accomplishments and those of your pink bubble sisters!

start here

your why

Sharing your why is the best way to begin making a real connection with your customers. The ‘about me’ section on your website is a great place to do just that!

• Give it some thought! What are you wanting to accomplish with your business? Is it financial, personal?

• Be professional! Put your best foot forward and add your business info, correct spelling and caps, and all that jazz! This is your window to the world!

• Edit your “About Me” section, introduce yourself, and thank your visitors for taking time to stop and check out your business!

• Make a point to revisit this section from time to time, freshen it up, and craft your message.

figured out your why?

website,your why!your

Head to your Virtual Office to setup or modify the information on your MyThirtyOne (MTO) website! Just click profile!

your photo

We want to see your beautiful face! Here are some tips to creating a great profile & photo that is perfectly professional for your site!

• Your photo should be square, so ideally 400x400 pixels

• Photos should be a headshot cropped to your shoulders and above only and have your face centered in the frame

• Use a simple white background with plenty of light on your face

• Bigger is better when it comes to photo resolution! Be sure it’s least 300 dpi.

• Make sure your photo is usable! It should be a .jpg, .png, or .tiff file format.

now, say cheese!

business,your tools!your

Whatever you want to achieve with your Thirty-One business, there are tools to help you along the way. Every consultant has access to the tools and supports she will need to be successful. Among the most valuable tools offered are your personal replicated website and email subscription. Use both of these tools to grow your business, grow your team, and reach your why!

website benefits

Customers can:

• shop online and order direct from you

• view monthly specials

• join your team

get training free!

• see your party schedule

• contact you

email benefits

Customers will be emailed by home office on your behalf 2-3 times a month. These emails will highlight things like:

• new and exclusive products

• monthly specials

• opportunity incentives

• reasons to host a party with you

Visit https://bit.ly/TrainingHub31

TOT has a host of free training for you to explore! These recorded webinars touch on topics to help you learn new skills and gain more in-depth knowledge of your business. Topics cover everything from Booking, Business Basics, and Partying to Sponsoring to Sharing! Learning to adapt and flex your business is vital and so is this training!

All of these fantastic training events, as well as new ones are at your fingertips on TOT and in the Pink Bubble Group on Facebook! Thirty-One wants you to succeed! They invest in training that will help you do just that. Make it part of your weekly routine to avail yourself of these fantastic resources so you can grow!

Your Email Activity Report can be the key to boosting your booking, selling and recruiting!

Want to use your Email Activity Report more effectively?

Check out the Top 10 Tips to make the most of this report!

OPEN IT

This is a GOLDMINE! Head to your Virtual Office, click reports, and then email activity! Select the report you want to view! Simple right?

HEADERS

Pay attention to the ‘links clicked.’ This gives you an idea of what Customers are interested in – book, buy, or biz!

OVERVIEW

TOP 10 TIPS FOR YOUR EMAIL ACTIVITY REPORT

Take a quick look at the entire report and note if someone clicked and opened multiple links (i.e. both hosting and business opportunity).

ORDER HISTORY

Before you contact a Customer, review their ‘Order History’ to have a point of reference for your talk. The easiest way to do this is the Thirty-One mobile app; find their name and click on the shopping cart icon.

CONNECT

Try starting with a point of connection such as where you met them, or simply ask how they’re enjoying the last product they purchased. Ask if they’ve seen your latest newsletter (you already know they saw it, but they don’t know that you know!).

HOT LEADS

Reach out to those who clicked multiple times. Consider these the hottest leads. There’s nothing better than reaching out to someone who’s never been a Hostess or has only ordered retail. Always look to expand your circle!

CALL, TEXT OR EMAIL

Don’t let not having their phone number deter you from reaching out! If you have an email, then use that as a way to reach out. Social media is a great way to get in touch! If they shared a phone number, call or text, depending on how well you know them – texts will likely get read. A good rule of thumb is to email first, knowing that if they don’t respond to my email you can then text or call them.

TRACK IT

Document who you’ve reached out to and how… along with their response. Circle back in a few days if you’ve not heard back. (Google docs, Word or a dollar store notebook work great for this - whatever works for you).

BE CONSISTENT

The fortune is in the follow-up! She’ll appreciate you contacting her to see how her products are working for her. Let her know how much you appreciate her and value her as a customer and as a friend. Build relationships!

know your catalog

Our Catalog is full of products designed to help Customers organize every room, enjoy every detail and love every moment! Get to know it and our products, their features and benefits.

Know your catalog, online

only products, personalization options, price changes, Insider Rewards and Exclusives, so that you’re prepared to answer questions and deliver a great party demonstration!

Don’t have a catalog handy?

Download the digital version from ThirtyOneToday!

ProTip: Create a QRCode on your phone with a direct link to your website or digital catalog to have on hand. Have your new connected contact scan your code!

Personalization is as simple as 1-2-3:

1. Pick your product

2. Pick your words

3. Pick your options Products with personalization make your Customers’ products unique. This can increase your sales by 15%-45%, so be sure to share stories & suggestions to engage her. Read the pink part of that again!

Mention options consistently at parties, showing guests how it makes our products mean more! Share your

Pinterest @thirtyonegifts

Facebook @thirtyone

tip quick personalizationlearn about

favorite items to personalize or cute and creative phrases previous Customers have used. Don’t forget to work with niche groups like sports, activities, seasons, and pets!

Show each Customer you’re ready to help them select the perfect personalization. Assume the sale by acknowledging a specific product they have chosen. Ask “How can we personalize this product for you” during full-service checkout.

Check out the resources below too for inspiration!

Instagram @thirtyone

YouTube @thirtyonegifts

Create a few sample options for personalization before the party and take screenshots on your phone or tablet to share. This is a great way to offer full-service checkout when you’re not face to face.

day! pink box it’s we’re ready to start celebrating you

First, take a photo with your PINK BOX and email it to me! I want to see your excitement and share in your joy! Post it on Facebook and let friends and family know that TODAY is the day that your new business is officially launched!

Open up your box and check out what’s inside! Be sure to check out the Welcome Guide from home office!

Get your products out and use them! You’re a walking billboard - carry

them, use them, enjoy them!

After you’ve spent some time getting to know your kit, start making packets! You need to provide your Hostesses with packets so they can get started on their party planning straight away!

Prepared Hostesses are successful Hostesses!

Start learning about Hostess Coaching - this will make or break your business - make time to learn all

you can, so check out the resources on the ThirtyOneToday website!

Practice filling out order forms, watch a few party demos on ThirtyOneToday. Learn about all the ways to party! Let your director know when your first party is!

Before your first party, practice setting up your kit display and even demonstrating products!

As a business owner, you should start smart by tracking expenses! See how much you are investing into the business helps you track profitability.

At a minimum, you should track expenses for:

• product purchases

• catalogs

• order forms

• fabric swatches

• display items

• enrollment & update kits

• brochures and fliers

• customer bags

• envelopes and postage

• postcards

• business cards

• company branded apparel

• other business supplies

Knowing your party average and the profit margin for your business is just a smart business practice.

Consider tracking individual parties, expenses for the party, and how much commission you earned on that party - I’m throwing in a sample tracker for that too!

Start good tracking habits early and you will be able to see trends develop, which will help you plan and adjust your business marketing.

business smart

Other expenses you should track include but are not limited to:

• travel expenses

• training event expenses

• meeting & event registration fees

• gas and mileage to and from parties, events, post office, deliveries, and the bank

On the next page, we have a simple expense tracker to get your juices flowing on starting your expense tracking system.

Business MONTH

Personal Overview

Total PV Fundraiser Sales

Total Profit Parties Held Parties Booked New Recruits

Personal Overview

Team Sales Team Parties Team Recruits

Team Party Avg

Mileage Tracker

DateReason for Trip Miles

AT-A-GLANCE

Personal Goals

Personal Volume Fundraiser Sales Profit Parties Bookings Recruits

Team Party Avg Team Goals

Team Sales Team Parties Team Recruits

Business Expenses

DateDescriptionAmt

PartyTracker

welcome

During your Welcome, share what Thirty-One is and who you are - share your why! Welcome Guests and Celebrate your Hostess! It really is all about her! Sprinkle booking and recruiting seeds during your initial “commercial”.

it’s time to

party!

The decision to become a party plan company was a very intentional one made by Cindy. She knows a party isn’t really about selling – sales will happen. A party is about connecting with people and YOU are your most important product. We connect best when we’re person to person with one another. We can laugh and reconnect. Being with people can feed the soul and give us the best night out with friends. YOU can bring these people together by having parties - even in a virtual environment!

The WOW party experience was designed to provide you a simple, fun way to create that party experience that you, your Hostess, and guests will love! Thirty-One is all about making connections and building relationships!

offer solutions

Share solutions that you’ve found using a couple of products. You don’t have to demonstrate every product in your kit - listen to your audience - their feedback will tell you what products to present. Get to know them before the party by discovering their interests.

wrap up

Connect with each guest during your Full-Service Checkout by spending about 5 minutes with them, providing great customer service and giving them the opportunity to book a party or join your team! Never pre-judge anyone! It’s your job to make the offer and their decision and choice.

before the party

During Hostess Coaching, ask in advance which guests she thinks will be willing to book a party, too!

Help her reach out to guests before the party by calling, texting, or emailing beforehand to confirm attendance. Get them excited and plant booking seeds. Demonstrate your passion for getting her what she wants.

Tell her how much you’re looking forward to meeting her.

during the party

WORDS TO SAY booking

tip quick

The best place to book a party is at the party! The relationship building process flows before, during and after the party itself. It’s the heart of our business!

Arrive early to greet guests, connect and learn about them, and build rapport. Consider name-tags for a personalized approach.

Mention the benefits of a party to guests at least three times during your presentation.

Celebrate your Hostess and highlight her rewards publicly.

Help guests create a wish list and invite them to host and get those products for free.

after the party

Stay in touch with follow-up calls, emails, texts to Hostesses and guests.

When you re-connect, take a genuine interest in her. Ask about family, career and life and really listen.

Thank them for purchasing and extend an invitation to host a party.

Be ready to offer dates & times that could work. Be flexible. If a home-party isn’t her style, try a different venue like a coffee shop or break room at work.

Your excitement and enthusiasm is contagious and you will want to share it with everyone. Sharing your journey with someone you know can be the start of a great journey for you both and can be fun!

Don’t be intimidated by sponsoring! You are simply sharing - not selling. Your job is to share the information.

Messages of importance will also help her fine tune her why. Words like ‘financial freedom, stay-at-home mom, be your own boss, independence’ will spark some avenues of conversation as well. Try saying...“If I attached $150 to each party you had in the next 30 days before your paycheck on the 25th, how much money would you like to be paid?”

WORDS TO SAY

sponsoring

Think about the Thirty-One mission - empowering women - and our motto - Celebrate, Encourage, and Reward. Sharing these values along with your why are a great way to keep the conversation fun and friendly. Keep the conversation all about her and how Thirty-One can help HER achieve HER why and what matters most to HER!

Ask open-ended questions about her interests.

Ask about her family, her job, her interests, and help her discover her why.

Let her know that it really is that simple. Talk about how easy it is to sell Thirty-One as the products sell themselves! Talk about how simple and fun it is to make extra cash and carry your business on your shoulder.

As you talk with her, also listen! Discover her why and the natural progression of the conversation will take care of the rest. Maybe Vacation time is coming! If she was to join Thirty-One, she could earn free products and earn extra money for her trip!

Pink Bag Calls are one of the most important ways ThirtyOne Consultants offer Pink Glove Service. They are easy, fun, and a great way to reconnect with your Hostess and her guests after the party!

Pink Bag Calls are calls you make to Customers after they receive their products. It gives you a chance to thank them, make sure everything looks good, and make sure she loves

her purchases!

service pink glove checkout

Pink Glove Service also means a FullService Checkout - the one thing that goes beyond helping your Hostess and her guests make purchases. This is your chance to personally connect with each person at the party! It’s time to ask her if she’d like to host her own Thirty-One Gifts Party – and to share the Thirty-One Gifts Opportunity with her.

Full-Service Checkout will be a little

While you have her on the phone, remind her about upcoming monthly specials. See if she is interested in making additional purchases, hosting an in-home or on-the-go party, or even joining your Thirty-One Gifts team! Do whatever you can to ensure Pink Glove Service and make a strong connection with her.

full service

different for your Hostess and her guests. For a guest, the primary focus is helping her find products that meet her shopping needs – and extending the offer to do an in-home or on-thego party for her so she can enjoy the Hostess benefits that come along with it!

Feel free to share the Thirty-One Gifts

Opportunity with her, too – you never know when you might meet your next recruit!

For your Hostess, it’s about thanking her and reinforcing what a great party she had, rewarding her with free and half-price products, and sharing the Thirty-One Gifts Opportunity! Be sure to mention how you’d love to book another party with her next season so she can share the newest styles.

mediasocial SELLING WITHOUT SELLING

Social media can prove to be a great tool when used effectively. Here are a few pointers about the different social media channels available to benefit you and your Thirty-One business and how to use them to share. Strive to keep Customers, Hostesses and friends excited and engaged with what’s new and exciting with Thirty-One! The key to selling without being pushy on social media is engaging and socializing with Customers by sharing specials and updates and keeping your presence new and fresh! Be sure to show off how you use your products every day.

Think of social media as your Thirty-One storefront window. Everything you post provides your Customers with a little peek inside the store. Your goal – keep their interest, but not give it all away – by posting conversation starters and creating excitement. Start by posting photos of one of your favorite products in use, share items from the Thirty-One Gifts social media outlets or by simply taking a picture of how you’re using it! Keep posts relevant, fresh and intentional and strive to maintain a ratio of 1 business post to every 10 personal posts.

Here are a few ways to get started!

1. Keep business and personal pages separate. Create a VIP Group for your customers to join and post your love of 31 inside your business group. This also helps keep you out of Facebook jail - yes, it’s real!

2. Invite Customers to take pictures of products they’re using and tag you so you can share it! Add a comment like this: “Check out how my Hostess, Linda, is using her new Large Utility Tote! She got it FREE at her party! Want one?”

3. Post photos of how you are using products. Caption with something like, “I love my new Deluxe Utility Tote! We’ve got everything for a fall harvest picnic! - or - For the sports mom!”

Approved images are available in the Marketing section on ThirtyOneToday! Check out what is available to post! But remember, original content is always best!

Posting on social media is super simple, easy and fun! Watch your business take off when you start sharing photos with your friends, Customers and Hostesses. For additional information on Thirty-One’s social media guidelines see the Consultant Guidebook.

If you still have questions – please e-mail socialmedia@ thirtyonegifts.com.

Whether you are talking to a friend who just booked a party or a potential new team member at the market, having the right information available at the right time is essential to being prepared! Doing a little prep work beforehand makes being prepared a breeze! Always have them on hand so you can put the information into their hands - right then!

Digital versions are available too! Keep things simple! If you are calm and collected - that will leave an impression on them too! Save old catalogs from season to season! Use them as marketing tools! Place stickers on them telling the reader to contact you for the latest version or view the online digital version on your website!

From the moment your Hostess agrees to party with you, it’s important to keep the Hostess conversations going to celebrate her and keep her excited. The best tool you have to help guide these conversations is the Hostess Packet!

The Hostess Packet includes the following resources that you can order through business supplies, print at home, or have them printed at a copy & print store:

• Hostess Rewards Flier

• Hostess Order Worksheet

• Opportunity Brochure

• Party Invites

• Catalogs

• Mini Catalogs

• Order Forms

• Monthly Special Fliers

• Your Business Card

Insider coaching pre-party is the most important thing you can do for your hostess, party totals, & overall success of the party.

INSIDER PACKETSRECRUITING PACKETS

Growing your team is simple using the fantastic resources provided to you for sharing the opportunity! Recruiting Packets are a great way to share your why and let others know how easy and rewarding it is to be a Thirty-One Consultant.

The Recruiting Packet should include the following information:

• Opportunity Brochure

• Recruiting Flier

• Income Disclosure Statement

• Your Business Card

• A Mini Catalogue Everything that leaves your hands should communicate a way for the recipient to be able to contact you!

preparedalways be tip quick tippro Everything!

You’ll print and assemble a handful of packets to keep on hand, using Thirty-One envelopes (you can order through business supplies) with a printed Hostess Packet Label.

IMPACT 2024

it’s a pink bubble, business gamechanger

Impact is our Annual Conference and it’s the perfect opportunity to immerse yourself in the Thirty-One sisterhood! You’ll make new friends, connect with your team, learn how to take your business to new heights through our first-rate learning classes. You’ll be recognized for achievements and receive amazing amenities while you learn about new products – and so much more. You won’t want to miss it - even if it’s virtual!

It’s the biggest party of the year, but there are so many reasons to go! Don’t miss the excitement, the learning and the fun as you:

• See all the new products, tools, and resources.

• Get exclusive business training and insight.

plan to attend

• Hear from other Thirty-One Consultants as they share lessons and blessings from their journey.

• Learn and grow like a pro through skills taught by renowned national speakers.

• Be inspired by our Founder Cindy Monroe and husband Scott.

• Shop exclusive products and apparel designed only for Conference attendees.

• Celebrate one another with the inspiration and recognition Thirty-One is well known for.

• Make new friends and reconnect with old ones

• Immerse yourself in the Pink Bubble of supportive and empowering women just like you.

Let Your Business Pay Your Way! Did you know that the commission earned from an extra party per month on average will pay your way to Impact each and every year!