THE TIMES-DELPHIC The weekly student newspaper of Drake University Vol. 141 | No. 13 | Dec. 8, 2021 FEATURES
SPORTS
COMMENTARY
Students and faculty voice their excitement about the return of live theater, but uncertainty remains about what’s next with COVID-19.
Drake’s women’s basketball team claims their fourth win in a row. They have four games left before starting conference on Dec. 30.
A writer talks about misconceptions that surround people with diabetes following APhA’s focus on education during National Diabetes Month.
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Drake ITS to introduce multi-factor authentication Drake systems will gradually start to require it beginning Jan. 4 Carmon Baker Staff Writer carmon.baker@drake.edu
Before the 2022 spring semester, Drake Information Technology Services (ITS) will be implementing new multifactor authorization to log into Drake accounts to better protect Drake from cyberattacks. “Multi-factor authentication is the best tool we have to prevent accounts and data from being compromised,” Chief Information Technology Officer Keren Fiorenza said via email. “Drake receives over 5 million emails in an average month and 60-70 percent of those are phishing, spam, or other malicious emails. Each day there are thousands of attempts to hack Drake accounts. Most of those attempts can be stopped by requiring a second method of identity verification. ITS is putting this system in place because that additional authentication protects all of us.” The rollout of multifactor authentication will be staggered starting Jan. 4, according to Technical Project Manager Jeff Regan. The first platforms to require multifactor authentication will be eAccounts and Self-Service Banner, followed by TouchNet and Blackboard, then the Microsoft 365 suite. The process will finish with employee-only items, and student employees will have to start using multifactor authentication to access their timecards. “The idea behind [multifactor authentication] is essentially a way to verify who you are when you’re logging into
a system,” ITS Communications Manager Carla Herling said. “So typically you take something you know—that is, your login, in our case your Drake email address and password, and something you have, and we’re promoting the use of a Microsoft Authenticator App that you use on your cell phone. And so you have, in addition to logging in, you have an additional verification step that proves who you are, so there’s an extra level of security for the system.” According to Regan, students will download the Microsoft Authenticator app or alternatively use a text or automated phone call for multifactor authentication. Regan said the application has been very effective in the past at stopping cyberattacks because it is more difficult for hackers to get through. “There’s never a great time to make a big shift, unfortunately, and this will be definitely a tough time for those who are in J-Term, and we understand that, so we’re trying to reach out to those faculty and students directly so that they understand that that change is coming and help them prepare,” Regan said. Previously, Herling said, faculty and staff used multifactor authentication on a different system. After the student rollout, they will be switched over to the Microsoft Authenticator tool as well. “Currently, we have a platform that we use for faculty and staff, and we’ve had that going for several years now,” Herling said. “It’s something that has always been the plan to expand to students, and as we
STUDENTS, FACULTY AND STAFF will eventually need to use either an authentication app or an automated call or text to access Drake systems. PHOTO BY JOSHUA BRUER | STAFF PHOTOGRAPHER
have been using the Microsoft platform more and more, we’ve been kind of watching the Microsoft Authenticator tool.” According to Herling, ITS already has multiple strategies in place to protect against cyberattacks, including email labeling from non-Drake email addresses. However, ITS hopes multi-factor authentication will provide an extra layer of security. A recent cyberattack at DMACC also increased the incentive for multi-factor authentication and showed ITS they were on the right path, Regan said. According to the virus protection company Emsisoft, there were at least 26
ransomware attacks involving U.S. universities and colleges in 2020. “Part of the reason behind the switch now is that, especially over the pandemic, but really, frankly, over the last 8-10 years, cyber attacks have been growing exponentially and colleges and universities have really become a key target for those cyber criminals,” Herling said. ITS is currently offering $1 off coupons to Starbucks for the first 150 users who sign up early for multi-factor authentication. According to Regan, it will be easier for students to sign up before the change happens, and those who wait until after will have to go through extra steps.
“We’re really encouraging faculty, staff, and students to go through the links that [were sent] and the instruction documents that have come out on campus and register in the authenticator app, if they are going to use the mobile phone application, or just set up their other methods if they want to use a call or text message before January, before the end of the year,” Regan said. To learn how to add multifactor authentication to your Drake accounts, visit https:// drake.teamdynamix.com/ TDClient/2025/Portal/ KB/?CategoryID=3964.
digital proficiency platform to increase diversity in tech
THE DIGITAL PROFICIENCY PLATFORM aims to create new partnerships that better utilize technology. GRAPHIC BY OLIVIA KLASSEN | STAFF PHOTOGRAPHER, LOGO BY DRAKE UNIVERSITY
Carmon Baker Staff Writer carmon.baker@drake.edu
Under Drake University’s “The Ones” campaign, the University will be developing a Digital Proficiency Platform to focus on becoming “the premier institution of higher education in integrating the liberal arts with analytics and technology.” “I think that the idea of the overall proposal is that we want to develop students who are sort of leaders in technology in a way that allows them to sort of help organizations that they work with be strategic in how disruptions in technology can be utilized for those organizations’ benefit,” said Eric Manley, associate professor of computer science
and co-director of Drake’s data analytics program. “The idea would be that somebody who is proficient in technology, digital proficiency would be able to help drive those changes, whether they were motivated by some kind of crisis like the pandemic was or whether they were simply motivated by changing technology.” According to Manley, the main goal of the Digital Proficiency Platform will be partnering with external organizations to work on problems related to data analytics. This will involve changing the practices of the organization to better utilize technology. “One of the goals is trying to get that administrative help, help find those partnerships,
help work out all of the red tape and details that goes along with that so that we can give projects to students and faculty and they can maybe work on that as a summer consulting project, almost like an internship,” Manley said. One focus within this initiative will be increasing diversity among technology majors at Drake. The Inclusive Scholars of Digital Proficiency is one of four scholarship programs embedded within one of the campaign’s initiatives that include $5,000 renewable scholarships for five students, according to Drake President Marty Martin and Vice President for Advancement John Smith. Martin said that the “core focus” of this scholarship program will be to increase diversity in technology majors. The program invites mathematics, mathematics education, computer science, data analytics, artificial intelligence and information systems majors to apply. It includes regular meetings with a faculty advisor and the ISDP community, as well as professional development and community engagement opportunities. The program gives preference to students who “identify as part of an underrepresented group in technology — including women, students of color, students with
disabilities, and students who are LGBTQ.” According to “The Ones” website, “Supporting Drake’s Educating for the Digital World initiative will move us toward our goal of becoming a campus where women and students of color make up at least 50 percent of the students majoring in technology through scholarships, recruiting initiatives, and peer mentoring opportunities.” In addition to increasing diversity, this initiative will include several specific steps on campus. According to Manley, Drake hopes to raise funds for an endowment to attract higherprofile professors in technology areas. “Externally, we’ve known for a number of years that [in] businesses and the public sector, state and federal agencies, for example, that there is a robust advantage for a digitally proficient workforce that is capable of using increasingly sophisticated technology, like artificial intelligence systems or data analytics programs, and [for] using those tools in an ethical way that critically balances the needs of a business with our societal, ethical good,” said Keith Summerville, another Drake professor involved with the initiative. According to Manley, funding for this project will go through the University
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Advancement Center and will largely come from companies who are interested in developing talent at Drake to hire later on or from philanthropy. The university also plans to create more collaborative areas on campus to be a workspace for problem solving in the world of technology. “We have visions for new classrooms that would [be], not just classrooms, but meeting spaces that allow for groups of students to work on technology problems in sort of collaborative and innovative ways so [we have] some spaces that are maybe more like high-tech work spaces than like a classroom,” Manley said. “But nonetheless, a course could work there or a summer internship-type program could use that space.” According to Manley, this project will focus on students with technology-related majors and minors, but it will also be beneficial for all students. “How can we utilize what’s sort of on the cusp of what we can do with technology to do the things that we do better?” Manley said. “The idea would be that all Drake students, hopefully, are being prepared in such a way that they are able to take on those challenges.” Andrew Kennard contributed reporting to this story.