Taylor Kerrigan

MAKING AN UNREAL IMPACT

Position/Title:

Director of Operations

Office/Company:

Jeff Glover & Associates, Live Unreal Companies

How long have you been working for/with the person who nominated you?

7 years

How long have you been working in the real estate industry?

7 years

What did you do before you began working in your current position?

Before working with Jeff Glover & Associates, I was a shift manager and waitress at a local restaurant.

What does your typical workday look like?

I love this question! My typical workday is split into two every single day. In the morning, I focus on working “in the business,” which includes assisting clients, overseeing experience for both our agents and our clients, checking in with staff and holding our agents — including Jeff — accountable. In the afternoon, my mindset switches to working “on the business,” which means implementing new processes and opportunities for everyone within our Live Unreal organization.

How would you describe your job in one word?

If I had to pick one word, I guess I would go with impactful. In my heart, I truly believe that my daily tasks impact the lives of our clients, employees, real estate agents and affiliates. We are on the ground floor of some amazing companies that can help our associates live a more unreal life, and every day we get one step closer to that unreal living.

Why do you think you excel at your job?

I believe I excel at my job because I am over-the-top efficient with everything I do. I time block my day every 15-30 minutes and am constantly changing what I am doing. I look at every day and measure my efficiency on a 10-point scale, and if I don’t feel I operated at an 8 or 9 that day, then I continue to work until I hit that number. There is a video highlighting the mamba mentality where Kobe Bryant explains that an athlete may be more skilled than him but will never outwork him. I believe that I, as well as Jeff, follow that mindset.

What is the most rewarding aspect of your job?

The most rewarding aspect of my job is that I’ve been here since the beginning and witnessed the growth and evolution of the company throughout the years. When I started with our team, we only had three companies under Live Unreal, and now, we are at 13 companies! It is so rewarding to discover a need in our industry and create a company that helps service that need for real estate agents in our industry.

What is the most challenging aspect of your job?

I would say the only challenging part of my job is managing so many moving pieces at once. As a result, I have to be very intentional with my time and ensure that I am crossing off each item on the daily to-do list. Otherwise, it is very easy to fall behind.

What is one thing about you that others might find surprising or interesting?

I think most are surprised to find out I am only 26 years old. I started with our organization at the young age of 18 and have been here ever since. I am confident I will still be here at 65, too!

When you’re not working, what do you like to do for fun?

I run a local non-profit 501(c)(3) animal rescue named ReJoyceful Rescue. I have been a board member for three years, and last year we were able to successfully rehome over 600 animals, many with serious medical or behavioral issues. I personally foster kittens for the organization as well and have successfully found homes for over 45 dogs and cats that I have fostered.

How do you feel about being nominated as a Behind-the-Scenes All-Star?

I am honored! I know Jeff and I have a great partnership and have accomplished a lot over the years, and I am excited to see what else we will continue to accomplish together.

Is there anything else you’d like to share about yourself, about your job or about your relationship with the person who nominated you?

Gosh, I would just say that I hope my position and growth within our organization show others that anything is truly possible as long as you continually work hard and dedicate yourself to your goals. Thanks for the opportunity!

Throughout her time at Live Unreal Companies, Taylor has progressed from marketing assistant to executive assistant with six direct reports to her current position as director of operations where she leads a six-person management team and the 50 staff members who report to that team.

“Taylor is the definition of someone who ‘started in the mailroom’ and became a success in the organization because of how many positions she has held in the last seven years,” said Jeff Glover, team leader at Live Unreal Companies. “She works behind the scenes, and although she is the backbone of the organization, she does not want the credit or recognition for what we’ve accomplished.”

Jeff greatly admires Taylor’s efficiency and work ethic. “I respect her ability to take a process and make it better, take a system and make it more effective, and take a person and show them how to be productive,” Jeff said. “All this time I thought I was the hardest working agent in real estate … and then I met Taylor.”

Taylor Kerrigan - Behind-the-Scenes All-Star