Industry Technical Workshop - Innovations in Last Mile Delivery

CCIT T

Center for the Commercialization of Innovative Transportation Technology

Industry Technical Workshop

Innovations in Last Mile Delivery Ford Motor Company Engineering Design Center - The Hive

2133 Sheridan Rd, Evanston, IL

INDUSTRY TECHNICAL WORKSHOP

INNOVATIONS IN LAST MILE DELIVERY EVENT CO-CHAIRS Hani S. Mahmassani - Patterson Transportation Chair / Director, NUTC Bret Johnson - Senior Associate Director, NUTC / Director, CCITT The pandemic brought ecommerce orders to new levels inspiring new innovaWLRQV WR VXSSRUW PRUH HIƓFLHQW SDUFHO DQG ZKLWH JORYH GHOLYHULHV 7KHVH VKLIWV to online ordering and home delivery continue to grow year after year. To provide further insight, Northwestern University Transportation Center (NUTC) will host the Spring 2023 Industry Technical Workshop— Innovations in Last Mile Delivery.

ABOUT NUTC The Northwestern University Transportation Center (NUTC) is one of the world’s leading interdisciplinary education and research institutions, serving industry, government and the public sectors. Founded in 1954 to generate substantive and enduring contributions for the better movement of materials, people, energy, and information, NUTC stands at the forefront of transportation research and education. NUTC brings together academic UHVHDUFKHUV VWXGHQWV DQG EXVLQHVV DIƓOLDWHV LQ D MRLQW RSHQ H[SORUDWLRQ RI WUDQVSRUWDWLRQ DQG VXSSO\ FKDLQ RSHUDWLRQV 187& DLPV WR LQŴXHQFH QDWLRQDO and international transportation policy, management and technological developments with the goal of making transportation and supply chain RSHUDWLRQV PRUH SURGXFWLYH HIƓFLHQW VDIH VHFXUH HQYLURQPHQWDOO\ IULHQGO\ DQG VRFLDOO\ EHQHƓFLDO ABOUT CCIT T The Center for the Commercialization of Innovative Transportation Technology (CCITT) fosters the implementation of innovative technologies for all modes of surface transportation, including but not limited to railways, mass transit, highways and waterways.

Workshop Agenda WEDNESDAY, APRIL 26, 2023 Ford Engineering Bulding , Evanston, IL

2:00 PM

Welcome / Opening Remarks Hani Mahmassani | Director | NUTC Bret Johnson | Senior Associate Director | NUTC

2:10 PM

Presentations

Alex Coburn | Director of Market Optimization | Shipt Sandeep Dhaliwal | Managing Director, Operation Planning DQG (QJLQHHULQJ _ )HG([ ([SUHVs Cristina Hall | VP Customer Success | Bringg Zach Noren | Enterprise Partner Manager, Restaurants | Uber Direct

3:15 PM

Networking Break

3:45 PM

Panel Discussion | Presenters + Discussants Moderator Moderator | Bret Johnson | Sr. Associate Director | NUTC

4:30 PM

End of Program

@infoNUTC #ITWSPRING23

Speaker Bios

Alex Coburn Director of Marketing Optimization Shipt Bret Johnson Senior Associate Director, Transportation Center Northwestern University Sandeep Dhaliwal Managing Director, Operation Planning And Engineering FedEx Express Cristina Hall VP Customer Success Bringg Hani S. Mahmassani William A. Patterson Distinguished Chair in Transportation Director, Transportation Center Northwestern University Zach Noren Enterprise Partner Manager, Restaurants Uber Direct

THANK YOU

ALEX COBURN Director of Market Optimization Shipt $OH[ LV 'LUHFWRU RI 0DUNHW 2SWLPL]DWLRQ DW 6KLSW +H VFDOHV RSHUDWLRQV SURFHVVHV WKDW LPSURYH UHOLDELOLW\ DQG XQLW HFRQRPLFV 3ULRU WR MRLQLQJ 6KLSW $OH[ OHG QHZ PDUNHW ODXQFKHV DQG H[SDQVLRQ DW *HWLU DV ZHOO DV D JOREDO VWUDWHJ\ IXQFWLRQ DW 8EHU $OH[ KDV D % $ IURP WKH 8QLYHUVLW\ RI 0LFKLJDQ and an M.B.A. from the Tuck School of Business at Dartmouth.

BRET JOHNSON Sr. Associate Director, Northwestern University Transportation Center Director, Center For The Commercialization Of Innovative Transportation Technology Bret Johnson is the senior associate director of the Northwestern University Transportation Center (NUTC), and the director of the Center for the Commercialization of Innovative Transportation Technology at NorthwestHUQ 3ULRU WR MRLQLQJ 1RUWKZHVWHUQ %UHW KHOG VHQLRU HQJLQHHULQJ DQG SURMHFW PDQDJHPHQW SRVLWLRQV DW &20 *UD\KLOO 1RUWKURS *UXPPDQ DQG *( $VWURVSDFH +H UHFHLYHG DQ 0 $ LQ 6FLHQFH 7HFKQRORJ\ DQG 3XEOLF 3ROLF\ IURP 7KH *HRUJH :DVKLQJWRQ 8QLYHUVLW\ DQ 0 6 LQ $HURQDXWLFV DQG $VWURQDXWLFV from Stanford University, and a B.S. in Mechanical Engineering from Rensselaer Polytechnic Institute.

SANDEEP DHALIWAL Managing Director, Operation Planning and Engineering Fedex Express Sandeep Dhaliwal is the Managing Director of Planning and Engineering at )HG([ ([SUHVV DQG KDV RYHU \HDUV RI H[SHULHQFH LQ RSHUDWLRQ DQG HQJLQHHULQJ 6DQGHHS KDV VXFFHVVIXOO\ OHG YDULRXV SURMHFWV DW )HG([ ([SUHVV WR GHYHORS DQG LPSOHPHQW QHZ WHFKQRORJLHV WR HQKDQFH FXVWRPHU H[SHULHQFH digitally transform operations, and optimize Last Mile Delivery. Sandeep’s team provides engineering support to hubs, ramps, and stations that cover RI WKH 86 *'3 6DQGHHS KROGV D 0HFKDQLFDO (QJLQHHULQJ DQG &RPSXWHU 6FLHQFH GHJUHH DQG VHYHUDO SURIHVVLRQDO FHUWLƓFDWLRQV LQFOXGLQJ 'LJLWDO Transformation in Operations from Northwestern University - Kellogg School RI 0DQDJHPHQW 6DQGHHS HQMR\V H[SORULQJ QHZ SODFHV WU\LQJ GLIIHUHQW cuisines, and keeping up-to-date with emerging technologies.

CRISTINA HALL VP Customer Success Bringg &ULVWLQD MRLQHG %ULQJJ LQ WR OHDG WKH WUDQVIRUPDWLRQ RI WKHLU &XVWRPHU 6XFFHVV RUJDQL]DWLRQ IROORZLQJ WKH H[SORVLYH JURZWK LQ GHPDQG IRU ODVW PLOH delivery management resulting from the Covid-19 pandemic. Previously &ULVWLQD VSHQW RYHU ƓIWHHQ \HDUV LQ DQDO\WLFV WHFK ZRUNLQJ ZLWK )RUWXQH companies across a variety of industries to quantify the value of their learn-

ing & development investments. Today, she keeps her team focused on helping Bringg’s customers optimize their delivery management processes WR GULYH FXVWRPHU OR\DOW\ ZKLOH PD[LPL]LQJ HIƓFLHQF\ DW VFDOH $V D ORQJtime member of Chicago’s tech startup community, Cristina was featured in TechChicago’s “Faces of Chicago Tech” campaign in 2022. She holds an MBA in Finance from Lindenwood University.

HANI MAHMASSANI William A. Patterson Distinguished Chair in Transportation Director, Northwestern University Transportation Center +DQL 6 0DKPDVVDQL LV 'LUHFWRU RI WKH 7UDQVSRUWDWLRQ &HQWHU DQG WKH :LOliam A. Patterson Distinguished Professor in Transportation at Northwestern 8QLYHUVLW\ ZKLFK KH MRLQHG RQ 6HSWHPEHU ZLWK MRLQW DSSRLQWments in the McCormick School of Engineering and the Kellogg School RI 0DQDJHPHQW +H SUHYLRXVO\ VHUYHG LQ HQGRZHG IDFXOW\ SRVLWLRQV DW WKH 8QLYHUVLW\ RI 0DU\ODQG DQG DW WKH 8QLYHUVLW\ RI 7H[DV DW $XVWLQ 0DKPDVVDQL KDV RYHU \HDUV RI H[SHULHQFH DV D UHVHDUFKHU VFKRODU DQG SURIHVVLRQDO LQ the transportation and logistics area.

Mahmassani is recognized nationally and internationally for a broad array of transportation research achievements; his applications span both passenger and freight, and he has been especially effective at connecting DGYDQFHG PRGHOV WR HPHUJLQJ SROLF\ LVVXHV +H KDV SLRQHHUHG WKH XVH RI novel data sources and real-time data streams in transportation modeling and decision-making, including sensor data from intelligent transportation V\VWHPV GHSOR\PHQWV SUREH GDWD IURP *36 DQG VPDUWSKRQHV WUDQVDFWLRQ UHFRUGV IURP SD\PHQW V\VWHPV DQG YHKLFOH EDVHG WUDFNLQJ V\VWHPV +LV current research is focused on autonomous vehicle deployment, including ŴHHW RSHUDWLRQV IRU HPHUJLQJ PRELOLW\ VHUYLFH PRGHOV ZACH NOREN Enterprise Partner Manager, Restaurants Uber Direct Zach Noren is an Enterprise Partner Manager for Restaurants at UberDirect.

Uber Direct is the white label (1P) solution that restaurants and retailers of all shapes and sizes can leverage in an ever-changing delivery ecosystem. +H LV UHVSRQVLEOH IRU WKH HQWLUH OLIHF\FOH RI DFFRXQWV IURP HDUO\ VDOHV VWDJHV to API integration scoping, launching with the platform, and growing the Enterprise restaurant partnerships with global and regional brands such as McDonald’s, Shake Shack, Sweetgreen,YUM Brands, among many others. +H KDV SUHYLRXVO\ DSSHDUHG RQ 0DWW 1HZEHUJōV 3RGFDVW WKH )HHG ZKHUH he discusses and shares his knowledge on all things delivery. %HIRUH MRLQLQJ 8EHU'LUHFW =DFK ZDV D 6HQLRU $FFRXQW 0DQDJHU IRU WKH New England territory, helping restaurants grow their marketplace presence prior to Covid-19. When Covid-19 hit, Zach was the lifeline for many restaurants during the pandemic, helping them keep their lights on through 3rd party delivery and personally oversaw the implementation of

an eater donation pilot for restaurants COVID-19 relief funds. =DFK ZDV ERUQ DQG UDLVHG LQ &KLFDJR ,OOLQRLV +H JUDGXDWHG IURP WKH 8QLYHUVLW\ RI $UL]RQD %HDUGRZQ %HIRUH HQWHULQJ WKH WHFK LQGXVWU\ KH ZRUNHG LQ +ROO\wood as a production assistant for shows such as Jimmy Kimmel Live and Echo *OREDO /RJLVWLFV DV DQ DFFRXQW H[HFXWLYH

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