The Body Shop At Home™ US Compensation Plan 2022 Cons to DRGL

INDEPENDENT CONSULTANT

COMPENSATION PLAN CONSULTANT TO DOUBLE RUBY GROUP LEADER UNITED STATES

To succeed you have to believe in something with such a passion that it becomes a reality.

Dame Anita Roddick

Let’s do inspiring stuff and change things We build our business on the trailblazing and much-loved-by-the-world products from The Body Shop.

Our story is best told person to person. Each one of us is an entrepreneur, fueled by the desire to do business on our terms.

This is our opportunity to be better versions of the ones we are, live our lives as best we can and do good for the world.

Together, we are a movement: a collective of changemakers.

Original, disruptive, bold. Now, let’s start changing things.

03

3

GO BEYOND

Go for more fun Celebrate our collective, travel the world, meet new friends, be part of events and conferences.

GOALS

Go for more rewards Earn from selling, take advantage of product rewards as well as product offers and gifts.

SET THEM

Go for more earnings Real earning potential comes with every product you sell, mentoring a team and cash bonuses for promoting to new levels of success.

CRUSH THEM

BUILD ON THEM

Go for more personal growth Build and lead teams and flourish through leadership training and knowledge courses.

4

CONNECT. GROW. MOTIVATE. REPEAT. Being a Consultant is the first step on an exciting fun-filled journey. It starts with you connecting and sharing your love for our beautiful The Body Shop products. The more you share, the more likely it will be that others will want to join you. Your business will grow as your teams look to you for motivation.

All the while, we’ll be with you. We’ll help you to develop the skills to nail each level of success and move on to the next. Together we will go far.

RECOMMENDING PRODUCTS As a Consultant, your main focus is to create the habit of regularly using and selling the products both online and in person and sharing The Body Shop opportunity. Creating a strong digital presence and having great connections with customers at events will support your path to success.

TEAM BUILDING As a Leader, your main focus is to expand upon the business-building behaviors you have already established.

This means you should continue to sell products with a large group of people and actively invite new Beauty Consultants to join your team.

MENTORING A TEAM As a Business Leader, your main focus is to continue modelling the best practices that brought you to this level of success. Here your primary task is to develop Leaders within your team through mentorship. This ensures the long-term viability of your business.

05

5

6 WAYS TO RACK UP EARNINGS

When you put your passion to work.

CONSULTANT DISCOUNT

A discount for personal use.

PERSONAL SALES REBATE

A percentage rebate paid back to you when your customers buy from you personally.

PERSONAL SALES BONUS

Additional Bonuses available from 5 - 15 % when you achieve certain sales thresholds each month.

CENTRAL TEAM BONUS

A bonus paid on sales generated by the Consultants in your Central Team.

GENERATION BONUS

Bonuses available from the sales generated by your downline Leaders' teams.

LEADERSHIP BONUSES

Bonuses available to Leadership ranks based on your overall business and sales performance.

6

…the freedom to have my own business but selling great products from a trusted, well known, ethical and community minded company.

Consultant, UK

07

TAP INTO THE PLAN

SUZY

Consultant to Star Beauty Consultant Acing it at holding virtual events.

Let's work out how it works for you Once you get going as a Consultant (FYI, this is the entry level), you’ll soon realize the many opportunities available to scale up the ranks, build on your income and grow your business.

All in all, there are fourteen ranks, each with their own bonus payments, rewards, and income opportunities. We get it that you might need some hand holding at the start, but that’s the beauty with being part of our collective.

We’ll be right beside you every step of the way: from your first baby steps to making giant leaps forward.

Meet your team: lot of them a g in e e s e b to g You’re goin gh the ranks. u ro th u o y e id u g as they

8

ARNOLD MIA

Ruby Group to Double Ruby Group Leader Loving running a business on his terms.

Silver to Platinum Leader A natural at mentoring her team.

GO BE YOND GOA L S

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LET'S SUCCEED! RACHEL

Sapphire Vice President to Diamond Leader Having the time of her life helping teams grow.

20%

CONSULTANT INE! TIPS TO HELP YOU SH • Have fun connecting with your customers on your social media platforms. Just make sure they’re in line with our Digital and Social Media Policy.

• Feel, smell, smear, get to know the products in your Kit. You'll love them and it will be easy-peasy to start sharing!

• Join our free training sessions to get you up and running.

DISCO ON YOUNT PURC UR HASE S

IT ALL STARTS HERE. READY TO GET GOING? Consultant is the first step into our Compensation Plan.

And a giant leap in the life path now open to you!

To maintain an open account, Consultants are Paid As a Beauty Consultant Rank at least once once in a calendar month in a rolling 6-month period based on the sale of products. Great news! You have the possibility of earning up to 20% on your personal sales! No qualifications are needed.

You’ll be smashing it in no time!

Unlock an extra 5% to 15%** at Beauty Consultant rank! * 20% earning could include purchasing at your Consultant Discount, or earning the Personal Sales Rebate on your customers orders. ** Full details on earning opportunity please see pages 26 and 27.

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Sharing products, spreading the word about the amazing company and core values and meeting new people all while making money. And I love working with so many passionate people...

CONSULTANT, USA

11

BEAUTY CONSULTANT INE! TIPS TO HELP YOU SH • Bond with your customers and get to know their needs better.

• Everybody loves a good get-together with The Body Shop, so roll the invitations out. Make sure sharing products is just as fun virtually or in-person!

• Share your passion and inspire others to join you. Shine at every opportunity!

• Get energy connecting with your team on a regular basis.

• Keep moving forward and continue your learning journey. We have amazing events and training sessions to support you as you progress.

EARN

35%

UP TO

SEL PRODLING UCTS

*

YOU’RE REALLY INTO THE SWING OF THINGS NOW! Beauty Consultant is the rank you arrive at when you have been active and achieved 125 Personal Points Volume in a calendar month. Well done, you can look forward to your well-deserved Personal Sales Volume Bonuses.

YOUR EARNING POSSIBILITIES 20% Consultant Discount / Personal Sales Rebate

WEEKLY EARNING OPPORTUNITIES MONTHLY EARNING OPPORTUNITIES

*

Additional 5% to 15% on your personal sales

Personal Sales Bonus

MONTHLY QUALIFICATION REQUIREMENTS

• Achieve 125 Personal Points Volume in one calendar month

Carry on, you're doing great!

* 12

Full details on earning opportunity please see pages 26 and 27.

Love the ethics, the products, the support and how it’s helped me personally with my confidence CONSULTANT, UK

EXAMPLE STRUCTURE

I'm having so much fun earning my Personal Sales Volume Bonuses!

13

STAR BEAUTY CONSULTANT INE! TIPS TO HELP YOU SH • Enhance your customers' daily routines by offering them products they will love.

• Grow your team by sharing your passion and inspiring others to join you.

• Keep having get-togethers with those you know and meet. It's a great way for them to love our products and to grow your network. · Reach out, motivate and support your team virtually or in person. Have a few laughs too! · Keep your customers happy with the latest products, offers and promos. Do it by uncovering fresh learning paths that will continue to come your way.

EARN

UP TO

3%

ON YO U TEAM R ' SALESS *

BUILDING AND GROWING ON THE ROAD TO LEADERSHIP Star Beauty Consultant represents the first step in the rank of becoming a Leader. You’ve come a long way indeed by continuing to offer the opportunity to others and building your own team.

There’s so much to look forward to and we’re here to support you all the way.

YOUR EARNING POSSIBILITIES 20% Consultant Discount / Personal Sales Rebate

WEEKLY EARNING OPPORTUNITIES MONTHLY EARNING OPPORTUNITIES

*

Additional 5% to 15% on your personal sales

Personal Sales Bonus Central Team Bonus

3% on your team’s sales

**

Go on and sell with purpose!

* Full details on earning opportunity please see pages 26 and 27. ** Central Team Bonus is calculated in each market on the TCV that is based on the SRP amount that the product was sold for, less any local sales tax.

14

EP T S T FIRSWARDS !

TO ERSHIP LEAD

EXAMPLE STRUCTURE STAR BEAUTY CONSULTANT

EXAMPLE STRUCTURE

BEAUTY CONSULTANT

BEAUTY CONSULTANT

BEAUTY CONSULTANT

MONTHLY QUALIFICATION REQUIREMENTS

• 400 in Personal Points Volume • 2,000 in Central Team Points Volume • 3 Active Consultant (or above) Legs 15

EARN

$250

SILVER LEADER INE! TIPS TO HELP YOU SH • Offer customers holistic beauty experiences. Why not have master classes virtually or IRL, to recommend the best skincare routines?

• You're nailing this! Continue to share your passion, your success story and love for the collective. You'll inspire others to join your business.

• Your team needs you! Keep motivating and supporting them. Don't forget the fun factor!

• Learning is growing! Discover new products and learn new skills that boost your confidence.

Your customers will keep coming back for more.

• Congratulations! You can have your own Global Business Account. Access the Global Business Agreement here.

ON YO U ADVAR FIRST TIM NC E EN BONUEM S *** T

LOOK AT YOU...

MOVING UP THE LEADERSHIP LADDER! Silver Leader Rank is the first level of leadership in our compensation Plan. Things are moving and shaking! You’re inspiring new Consultants to be part of your Central Team and doing all you can to support them.

The Compensation Plan is structured to ensure Leaders are rewarded for both their personal sales success and the sales success of those in their team. Great news! Additional earning opportunities and bonuses are now available to you.

YOUR EARNING POSSIBILITIES 20% Consultant Discount / Personal Sales Rebate

WEEKLY EARNING OPPORTUNITIES MONTHLY EARNING OPPORTUNITIES Personal Sales Bonus Central Team Bonus

**

Generation Bonuses

**

Learning, sharing and earning, you're on the up!

UP TO

FIRST TIME ADVANCEMENT BONUS

*

Additional 5% to 15% on your personal sales 6% on your team’s sales G1 - 6% of your downline team's sales $250

***

* Full details on earning opportunity please see pages 26 and 27. ** Central Team and Generation Bonuses are calculated in each market on the TCV that is based on the SRP amount that the product was sold for, less any local sales tax. *** Conditions apply. Please see page 33 for details on our Accelerated Leader Advancement Bonus.

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LEAD LEVEL ERSH IP!

EXAMPLE STRUCTURE

CONSULTANT

SILVER LEADER

BEAUTY CONSULTANT

BEAUTY CONSULTANT

CONSULTANT

BEAUTY CONSULTANT

CONSULTANT

MONTHLY QUALIFICATION REQUIREMENTS

BEAUTY CONSULTANT

• 750 in Personal Points Volume • 5,000 in Central Team Points Volume • 5 Active Consultant (or above) Legs

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BEAUTY CONSULTANT

EXAMPLE STRUCTURE

FIRST

EARN

GOLD LEADER INE! TIPS TO HELP YOU SH • Exciting times! You are a role model for your team, share your success story and inspire others to grow their businesses.

• Think body, mind and soul. Offer customers personalised, holistic routines to indulge in.

• You're a business angel! Let your confidence shine through and inspire others to become leaders.

• Keep your team moving forward, motivate them on a regular basis.

Consistency is key.

• Keep exploring the learning paths. Refine your leadership skills, mentor and develop your teams' confidence. Ultimately, the reward lies in seeing your teams' achievements.

$350

ON YO U ADVAR FIRST TIM NC E EN BONUEM S *** T

YOU'RE POSITIVELY GLOWING IN THE GOLDEN LEAGUE! Gold Leaders grow into broader leadership roles, moving from supporting a Central Team to developing a minimum of one Downline Leadership team. Way to go! Mentoring and developing Consultants to be strong, motivated individuals is rewarding.

These Consultants will have the opportunity to develop their own teams within their Downline and promote as Silver Leaders.

From now on, you will need to continue promoting new Leaders on an increasingly larger scale which we believe will be both exciting and so fulfilling for you.

YOUR EARNING POSSIBILITIES 20% Consultant Discount / Personal Sales Rebate

WEEKLY EARNING OPPORTUNITIES MONTHLY EARNING OPPORTUNITIES Personal Sales Bonus Central Team Bonus

**

Happiness is... mentoring and growing your team!

UP TO

Generation Bonuses

**

FIRST TIME ADVANCEMENT BONUS

*

Additional 5% to 15% on your personal sales 6% on your team’s sales G1 - 6% of your downline team's sales Earn up to $350

***

* Full details on earning opportunity please see pages 26 and 27. ** Central Team and Generation Bonuses are calculated in each market on the TCV that is based on the SRP amount that the product was sold for, less any local sales tax. *** Conditions apply. Please see page 33 for details on our Accelerated Leader Advancement Bonus.

18

EADE

R!

EXAMPLE STRUCTURE

CONSULTANT

GOLD LEADER

BEAUTY CONSULTANT

SILVER LEADER

CONSULTANT

BEAUTY CONSULTANT

CONSULTANT

MONTHLY QUALIFICATION REQUIREMENTS

• • • • •

750 Personal Points Volume 5,000 Central Team Points Volume 10,000 in Central Group Points Volume 4 Active Consultant (or above) Legs 1 Paid As Silver Leader (or above) Legs

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BEAUTY CONSULTANT

19

BEAUTY CONSULTANT

EXAMPLE STRUCTURE

WHO OP W YOU’ HOOP! GOLD RE A L

EARN

PLATINUM LEADER INE! TIPS TO HELP YOU SH • Well done, you're a success! Empower your team and others with your passion for the collective and products.

• You are an influencer! People listen to you, so share personalised routines, exciting new products and opportunities.

Champion events!

• Be a changemaker! Spot and nurture talent in your team to become leaders.

• Activate your team of amazing leaders regularly! Mobile, email, zoom, the choice is yours. It pays to be disciplined.

• Lead by example and keep your finger on the pulse.

Keep on influencing!

UP TO

$900

ON YO U ADVAR FIRST TIM NC E EN BONUEM S *** T

NURTURING, DEVELOPING… YOU’RE TOTALLY ACING IT AS A LEADER! You’ve certainly come a long way! As a Platinum Leader you have successfully helped a minimum of 2 Consultants in your Central Team to become Leaders. Your success lies in being able to spot and nurture talent in their business. You also know how to develop Downline Silver Leaders. There’s just no stopping you now!

YOUR EARNING POSSIBILITES 20% Consultant Discount / Personal Sales Rebate

WEEKLY EARNING OPPORTUNITIES MONTHLY EARNING OPPORTUNITIES Personal Sales Bonus Central Team Bonus

**

Generation Bonuses

**

FIRST TIME ADVANCEMENT BONUS

*

Additional 5% to 15% on your personal sales 6% on your team’s sales G1 - 6% G2 - 3% of your downline team's sales Earn up to $900

***

* Full details on earning opportunity please see pages 26 and 27. ** Central Team and Generation Bonuses are calculated in each market on the TCV that is based on the SRP amount that the product was sold for, less any local sales tax. *** Conditions apply. Please see page 33 for details on our Accelerated Leader Advancement Bonus.

20

OF PL

E FEE

ATINU L M!

EXAMPLE STRUCTURE

CONSULTANT

PLATINUM LEADER

SILVER LEADER

SILVER LEADER

BEAUTY CONSULTANT

CONSULTANT

CONSULTANT

MONTHLY QUALIFICATION REQUIREMENTS

• • • • •

750 Personal Points Volume 5,000 Central Team Points Volume 15,000 in Central Group Points Volume 3 Active Consultant (or above) Legs 2 Paid As Silver Leader (or above) Legs

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BEAUTY CONSULTANT

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BEAUTY CONSULTANT

EXAMPLE STRUCTURE

LOVE TH

EARN

RUBY GROUP LEADER INE! TIPS TO HELP YOU SH • It's the time of your life! Now spread the happiness of the collective and pave the way for your team and others.

• Bring on the followers! Use multiple social channels to share products, experiences and opportunities.

• Lead the change! Empower, engage and elevate the Consultants in your teams.

• Learn new skills to adapt to new ways of doing business and always be one step ahead of the game!

$3,50

0

ON YO U ADVAR FIRST TIM NC E EN BONUEM S *** T

SPARKLING WITH THE JOY OF GROWING AND EMPOWERING YOUR TEAMS You’re a Ruby Group Leader and having the time of your life!

You have successfully helped at least 4 Consultants in your Central Group to become Leaders. Hats off to you, because you’re a true leader, paving the way for others to follow. As you forge ahead, you’re always there to nurture the talent in your business while developing and empowering Downline Silver Leaders.

YOUR EARNING POSSIBILITIES

GO T E A M !

20% Consultant Discount / Personal Sales Rebate

WEEKLY EARNING OPPORTUNITIES MONTHLY EARNING OPPORTUNITIES Personal Sales Bonus Central Team Bonus

**

Generation Bonuses

**

You're ahead of the game!

UP TO

Business Development Bonus FIRST TIME ADVANCEMENT BONUS

*

Additional 5% to 15% on your personal sales 6% on your team’s sales G1 - 6% G2 - 3% G3 - 2% of your downline team's sales $125 Earn up to $3,500

***

* Full details on earning opportunity please see pages 26 and 27. ** Central Team and Generation Bonuses are calculated in each market on the TCV that is based on the SRP amount that the product was sold for, less any local sales tax. *** Conditions apply. Please see page 33 for details on our Accelerated Leader Advancement Bonus.

22

GO TEAM!

EXAMPLE STRUCTURE

CONSULTANT

RUBY GROUP LEADER

SILVER LEADER

SILVER LEADER

CONSULTANT

BEAUTY CONSULTANT

SILVER LEADER

BEAUTY CONSULTANT

BEAUTY CONSULTANT

MONTHLY QUALIFICATION REQUIREMENTS

• • • • •

750 Personal Points Volume 5,000 Central Team Points Volume 30,000 in Central Group Points Volume 1 Active Consultant (or above) Legs 4 Paid As Silver Leader (or above) Legs 23

SILVER LEADER

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EXAMPLE STRUCTURE

LEAD AND THE WA EMPO Y OTHE WER RS!

EARN

DOUBLE RUBY GROUP LEADER INE! TIPS TO HELP YOU SH • You’re a natural leader! Empower your team and others with the joys of business, and our collective strength.

• Lead the way with social channels that capture our spirit and love for products, experiences and opportunities.

• Your Consultants are flourishing under your leadership! Use your expertise to bring out the very best in them.

• Learning is eternal. Tap into new business skills and ways of engaging customers and share your knowledge!

GO T E A M !

$5,00

0

ON YO U ADVAR FIRST TIM NC E EN BONUEM S *** T

WOW! YOU’VE ENERGIZED MORE LEADERS BY BEING THE LEADER YOU ARE You’re a Double Ruby Group Leader and Anita would be so proud of you! You have successfully helped at least 6 Consultants in your Central Group to become Leaders. You are a true leader, impacting on your teams, influencing, and inspiring them to achieve to their highest potential. You have developed Downline Silver Leaders and you have supported your Leaders to develop new Leaders. You’re a true champion!

YOUR EARNING POSSIBILITIES 20% Consultant Discount / Personal Sales Rebate

WEEKLY EARNING OPPORTUNITIES MONTHLY EARNING OPPORTUNITIES Personal Sales Bonus Central Team Bonus

**

Generation Bonuses

**

Business Development Bonus

Look at you changing the game!

UP TO

FIRST TIME ADVANCEMENT BONUS

*

Additional 5% to 15% on your personal sales 6% on your team’s sales G1 - 6% G2 - 3% G3 - 2% G4 - 1% of your downline team's sales $250 Earn up to $5,000

***

* Full details on earning opportunity please see pages 26 and 27. ** Central Team and Generation Bonuses are calculated in each market on the TCV that is based on the SRP amount that the product was sold for, less any local sales tax. *** Conditions apply. Please see page 33 for details on our Accelerated Leader Advancement Bonus.

24

GO TEAM!

EXAMPLE STRUCTURE

DOUBLE RUBY GROUP LEADER

CONSULTANT

SILVER LEADER

SILVER LEADER

CONSULTANT

BEAUTY CONSULTANT

SILVER LEADER

BEAUTY CONSULTANT

SILVER LEADER

SILVER LEADER

MONTHLY QUALIFICATION REQUIREMENTS

• • • •

750 Personal Points Volume 5,000 Central Team Points Volume 50,000 in Central Group Points Volume 6 Paid As Silver Leader (or above) Legs 25

SILVER LEADER

25

BEAUTY CONSULTANT

EXAMPLE STRUCTURE

YOU CHAN ARE THE GING GAME !

QUALIFICATION & BONUSES

DISCOUNT AND BONUS SUMMARY Discover the full earning opportunity for each rank from Consultant to Double Ruby Group Leader.

RANK

CONSULTANT

BEAUTY CONSULTANT

STAR BEAUTY CONSULTANT

SILVER LEADER

GOLD LEADER

PLATINUM LEADER

RUBY GROUP LEADER

DOUBLE RUBY GROUP LEADER

SHORT REFERENCE RANK

C

BC

SBC

SL

GL

PL

RGL

DRGL

CONSULTANT DISCOUNT (Discounted applied at time of purchase when Consultant places orders in the Business Hub)

20%

20%

20%

20%

20%

20%

20%

20%

PERSONAL WEBSITE REBATE (Rebate paid weekly for all Customer Orders placed on the Consultant’s Personal Website or Business Hub)

20%

20%

20%

20%

20%

20%

20%

20%

PERSONAL SALES BONUS 1 125-749 PPV

-

5%

5%

5%

5%

5%

5%

5%

PERSONAL SALES BONUS 2 750-1,499 PPV

-

3%

3%

3%

3%

3%

3%

3%

PERSONAL SALES BONUS 3 1,500-2,299 PPV

-

1%

1%

1%

1%

1%

1%

1%

PERSONAL SALES BONUS 4 2,300-3,499 PPV

-

1%

1%

1%

1%

1%

1%

1%

PERSONAL SALES BONUS 5 3,500+ PPV

-

5%

5%

5%

5%

5%

5%

5%

CENTRAL TEAM BONUS

-

-

3%

6%

6%

6%

6%

6%

GENERATION 1 BONUS

-

-

-

6%

6%

6%

6%

6%

GENERATION 2 BONUS

-

-

-

-

-

3%

3%

3%

GENERATION 3 BONUS

-

-

-

-

-

-

2%

2%

GENERATION 4 BONUS

-

-

-

-

-

-

-

1%

LEADERSHIP ADVANCEMENT BONUS (LAB)

-

-

-

$150

$200

$300

$600

$1,750

ACCELERATED LEADERSHIP ADVANCEMENT BONUS (ALAB)

-

-

-

$250

$350

$900

$3,500

$5,000

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RANK QUALIFICATION AND PAID AS SUMMARY Requirements on rank qualification and to be Paid As your rank from Consultant to Double Ruby Group Leader.

RANK

CONSULTANT

BEAUTY CONSULTANT

STAR BEAUTY CONSULTANT

SILVER LEADER

GOLD LEADER

PLATINUM LEADER

RUBY GROUP LEADER

DOUBLE RUBY GROUP LEADER

SHORT REFERENCE RANK

C

BC

SBC

SL

GL

PL

RGL

DRGL

PERSONAL POINTS VOLUME (PPV)

0 - 124

125

400

750

750

750

750

750

ACTIVE CONSULTANT LEGS

-

-

3

5

4

3

1

-

PAID AS SL LEGS OR ABOVE

-

-

-

-

1

2

4

6

CENTRAL TEAM POINTS VOLUME (CTPV)

-

-

2,000

5,000

5,000

5,000

5,000

5,000

CENTRAL GROUP POINTS VOLUME (CGPV)

-

-

-

-

10,000

15,000

30,000

50,000

RANK MAINTENANCE MONTHS

-

-

3

3

3

3

6

6

When you promote out a new Generation 1 Leader from your Central Team, you are eligible to have a period of time to build back your Central Team.

To do this, from the month in which the new Leader promotes plus the following month, you have a lowered Central Team Points Volume to achieve. As long as you meet all other Rank requirements and the build back Central Team Points Volume you will be Paid As your Rank and achieve the relevant bonuses.

27

CENTRAL TEAM VOLUME BUILD BACK WHEN PROMOTING A SL

CENTRAL TEAM BUILD BACK SUMMARY

RANK

SILVER LEADER

GOLD LEADER

PLATINUM LEADER

RUBY GROUP LEADER

DOUBLE RUBY GROUP LEADER

SHORT REFERENCE RANK

SL

GL

PL

RGL

DRGL

CENTRAL TEAM POINTS VOLUME - BUILD BACK MONTH 0 (MONTH OF PROMOTION)

3,000

3,000

3,000

3,000

3,000

CENTRAL TEAM POINTS VOLUME - BUILD BACK MONTH 1

4,000

4,000

4,000

4,000

4,000

CENTRAL TEAM POINTS VOLUME - BUILD BACK MONTH 2

5,000

5,000

5,000

5,000

5,000

27

GENERATIONS & TEAMS

WHEN YOU EARN YOUR GENERATION BONUSES DOUBLE SAPPHIRE VICE PRESIDENT

SILVER LEADER

SILVER LEADER

PLATINUM LEADER

SILVER LEADER

PLATINUM LEADER

SILVER LEADER

PLATINUM LEADER

SILVER LEADER

GENERATION ONE

SILVER LEADER

SILVER LEADER

GENERATION TWO

SILVER LEADER

SILVER LEADER

GENERATION THREE

SILVER LEADER

GENERATION FOUR

SILVER LEADER

GENERATION FIVE 28

GET TO GRIPS WITH TEAM AND GROUPS Check out our handy diagram to help you understand what Central Team, Central Group and Total Group include.

CENTRAL TEAM YOU SILVER LEADER + BEAUTY CONSULTANT

BEAUTY CONSULTANT

BEAUTY CONSULTANT

TOTAL GROUP

CENTRAL GROUP BEAUTY CONSULTANT

BEAUTY CONSULTANT

BEAUTY CONSULTANT SILVER LEADERS +

Your Central Team includes you and all your Beauty Consultants in your team but excludes any Silver Leaders+ and their teams.

CENTRAL TEAM

GOLD LEADERS + CENTRAL TEAM

SAPPHIRE VICE PRESIDENT

SILVER LEADER

SILVER LEADER +

SILVER LEADER +

CENTRAL TEAM

SILVER LEADER +

SILVER LEADER +

SILVER LEADER +

SILVER LEADER +

Your Central Group includes your Central Team and your Silver Leaders+ and their Central Teams but excludes any Sapphire Vice Presidents+ and their teams.

SILVER LEADER +

Your Total Group includes everyone in your business.

29

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VOLUME TYPES & BONUSES

SUGGESTED/RECOMMENDED RETAIL PRICE (SRP/RRP)

PERSONAL POINTS VOLUME (PPV)

The price suggested/recommended by The Body Shop for the sale of products to customers. The Body Shop Consultant catalogues and other product marketing materials state the SRP/RRP for each product. The amount of Consultant Discount or Personal Website Rebate earned is determined by the Personal Commissionable Volume attributed to each product sold.

Personal Volume (PPV) is based on the accumulated Qualifying Points Volume (QPV) from products purchased using the consultant discount, personally sold via the Consultants Personal Website or placed in the Consultant Business Hub in a Calendar Month.

CENTRAL TEAM POINTS VOLUME (CTPV)

PERSONAL COMMISSIONABLE VOLUME (PCV)

PCV is the volume attached to each product that is used to calculate Consultant Discount & Personal Sales Bonuses. All products carry a designated PCV value that Consultants earn through their purchase and sale of those products. PCV is calculated in each market based on the SRP/RRP of that product. PCV may be reduced or removed for specific products, product specials and product sets. Starter Kits, Business Tools, Host Reward redemptions, and all non-commissionable products have no Personal Commissionable Volume.

TEAM COMMISSIONABLE VOLUME (TCV)

TCV is the volume used to calculate Central Team & Generation Bonuses.

All products carry a designated TCV value that Consultants earn through their purchase and sale of those products. TCV is calculated in each market based on the SRP/RRP amount that the product was sold for, less any local sales tax. TCV may be reduced or removed for specific products, product specials and product sets. Starter Kits, Business Tools, Host Reward redemptions, and all non-commissionable products have no Team Commissionable Volume.

QUALIFYING POINTS VOLUME (QPV)

Each of The Body Shop products carry a designated numerical Qualifying Points Volume that is used to calculate qualification, maintenance, incentives and recognition. QPV is standardised across all markets and is not related to a specific currency or selling price. Starter Kits, Business Tools, Host Reward redemptions, and all non-commissionable products have no Qualifying Points Volume.

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Central Team Points Volume (CTPV) is the combined Personal Points Volume (PPV) of each Consultant in your Central Team in each Calendar Month. A Central Team Points Volume requirement needs to be achieved in order to earn Downline bonuses at a particular rank. Your Personal Points Volume is included in your Central Team Points Volume. Silver Leaders and above are excluded.

CENTRAL GROUP POINTS VOLUME (CGPV)

Central Group Points Volume (CGPV) includes the combined Personal Points Volume (PPV) of each Consultant in your Central Group in each Calendar Month. This includes your Central Team Points Volume and all the Leaders including their Central Team Points Volume, excluding any Sapphire Vice Presidents and above and their Downlines.

TOTAL GROUP POINTS VOLUME (TGPV)

Total Group Points Volume (TGPV) includes the combined Personal Points Volume (PPV) of each Consultant in your Total Group. This includes your entire Downline in each Calendar Month.

CONSULTANT DISCOUNT

The 20% discount that is applied to the recommended selling price of The Body Shop products when a Consultant places a personal Consultant order and makes payment in the Consultant Business Hub. This discount may be reduced or removed for specific products, product specials and product sets.

Starter Kits, Business Tools, Host Reward redemptions are non-discountable products. This discount is applied at purchase in your home market currency.

PERSONAL SALES REBATE

The 20% rebate that is paid to the Consultant of the Personal Commissionable Volume (PCV) of The Body Shop products when a Customer places an order via the Consultant Personal Website or an order is placed in the Business Hub on behalf of the customer at recommended selling price. This rebate may be reduced or removed for specific products, product specials and product sets. Starter Kits, Business Tools, Host Reward redemptions are non-commissionable products. This rebate is calculated weekly in each market/currency where the original sale was made. It is then converted and paid back to the Consultant in their home market currency. Conversion is based on The Body Shop's current exchange rate.

GENERATION 1-4 BONUS

A monthly Bonus paid to all Paid As Leaders calculated on the Team Commissionable Volumes (TCV) of each individual Downline Leader and their Central Team that is positioned in generations 1 to 4 in your downline leadership structure. The number of Generations on which payment will be received depends on the Leaders Paid As Rank for the current month.

Generation Bonuses are calculated and Team Commissionable Volume (TCV) in each market/currency where the original sale was made.

It is then converted and paid back to the Consultant in their home market currency. Conversion is based on The Body Shop's current exchange rate.

BUSINESS DEVELOPMENT BONUS

A bonus paid monthly to all Paid As Ruby Group Leaders and above.

This bonus is different at each Level of the Compensation Plan. Bonus paid in the local currency of your Home Market.

The recommended usage of the Business Development Bonus for Ruby Group Leader and above is to assist them with the costs associated with training their team, developing their business support and business expenses such as hosting training.

PERSONAL SALES BONUSES 1-5

A sliding scale of an additional 5% to 15% Bonus based on the total Personal Points Volume (PPV) of a Consultant in a Calendar Month. These bonuses are calculated against the Personal Commissionable Volume (PCV) that The Body Shop products were sold for. The % is determined on your total PPV at the end of the calendar month. This bonus is calculated monthly by each market/currency where the original sale was made. It is then converted and paid back to the Consultant in their home market currency. Conversion is based on The Body Shop's current exchange rate.

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RUBY GROUP LEADER

DOUBLE RUBY GROUP LEADER

USA

$125

$250

Conditions: 1.

Business Development Bonus is available each time a Consultant is Paid As a Ruby Group Leader or above in a calendar month.

2. This bonus is paid in the local current of the Consultant Home Market only.

CENTRAL TEAM BONUS

A Central Team Bonus is applicable where a Consultant achieves a Paid As rank of Star Beauty Consultant and above. Central Team Bonuses are calculated on Team Commissionable Volume (TCV) where the original sale was made. It is then converted and paid back to the Consultant in their home market currency. Conversion is based on The Body Shop's current exchange rate. If you do not have a Global Business Account you cannot receive bonus payments on any sales outside of your Home Market.

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3. Consultants can only earn the applicable bonus for the rank they are Paid As in the month.

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BONUSES

LEADER ADVANCEMENT BONUS (LAB) A Bonus payment that is paid the first time a new Leader Rank is achieved. This Bonus can only be achieved once per Rank. This payment is paid over a set period of months depending on leadership rank achieved regardless of start date. It will be paid in each applicable month listed below when the Paid As Rank is achieved for the specific Leader Rank Title Advancement Bonus payment. If the Paid as Rank is not achieved in a month listed below the bonus payment for that month will not be paid and cannot be received.

LAB BONUS AVAILABLE

BONUS PAID OVER

MONTHLY BONUS AVAILABLE

Silver Leader

$150

2 months

$75

Gold Leader

$200

2 months

$100

Platinum Leader

$300

3 months

$100

Ruby Group Leader

$600

5 months

$120

Double Ruby Group Leader

$1,750

6 months

$291.67

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Conditions: 1. Leader advancement bonuses are only available the first time a Consultant reaches a new rank.

5.

If a Consultant achieves the Accelerated Leader Advancement Bonus at the same rank, this supersedes the Leader Advancement Bonus. Only one of these bonus types can be earned per Rank achieved.

2.

A Consultant is only eligible for the applicable local currency bonus amounts in their Home Market.

6.

3.

The bonus will be paid over a set period of months. To receive your monthly payment you must be paid as the applicable rank or above in that month. If you fail to be Paid As applicable rank the monthly payment is missed and that particular monthly payment will not be paid, however any subsequent payments can still be achieved in the set time period for payments of this bonus.

Consultants can achieve multiple LAB/ALAB payments simultaneously.

If a further rank advancement is achieved within the payment period of any previously achieved LAB/ALAB both/all payments will be credited as long the Consultant is Paid As the highest title achieved.

4.

Promotion month will be considered as month 1 and payment will be credited in the monthly commission.

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ACCELERATED LEADER ADVANCEMENT BONUS (ALAB) When you progress through the Leadership levels of the Compensation Plan, there are bonuses available along the way to reward you for your progression. A Leader Bonus payment that is paid the first time a new Leader Rank is earned, when that Rank is earned in a specified period of time from the Consultants start date. This Bonus is paid over a set period of months depending on leadership rank achieved. It will be paid in each applicable month listed below when the Paid As Rank is achieved for the specific Leader Rank Title Advancement Bonus payment. If the Paid as Rank is not achieved in a month listed below the bonus payment for that month will not be paid and cannot be received.

ALAB BONUS AVAILABLE

TIME FROM JOINING TO ACHIEVE

BONUS PAID OVER

MONTHLY BONUS AVAILABLE

Silver Leader

$250

2 months

2 months

$125

Gold Leader

$350

3 months

2 months

$175

Platinum Leader

$900

4 months

3 months

$300

Ruby Group Leader

$3,500

6 Months

5 months

$700

Double Ruby Group Leader

$5,000

12 Months

6 months

$833.33

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Conditions: 1. Accelerated Leader Advancement bonuses are only available the first time a Consultant reaches a new rank within the designated timeframe.

is missed and that particular payment will not be paid, however any subsequent payments can still be achieved in the set time period for payments of this bonus.

2. The set period of time to achieve an ALAB starts the 1st of the month following the enrolment date. However the month of joining is also counted and can be a qualifying month. Example: if your enrolment date is 21 January, the set period of time commences 1 February, however January can also be a qualifying month.

5. Promotion month will be considered as month 1 and payment will be credited in the monthly commission.

3. A Consultant is only eligible for the applicable bonus amounts in their Home Market.

7. Consultants can achieve multiple LAB/ALAB payments simultaneously.

If a further rank advancement is achieved within the payment period of any previously achieved LAB/ALAB both/all payments will be credited as long the Consultant is Paid As the highest title achieved.

4. The bonus will be paid over a set period of months. To receive your monthly payment you must be Paid As the applicable rank of above for such month. If you fail to be Paid As applicable rank the monthly payment

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6. If a Consultant achieves the Accelerated Leader Advancement Bonus at the same rank, this supersedes the Leader Advancement Bonus. Only one of these bonus types can be earned per Rank achieved.

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GLOSSARY & RULES

TERMINOLOGY

EXPLANATION

Account Maintenance

A Consultant must place an accumulated 125 in Personal Points Volume within any one month within a 6 month rolling period to maintain an open active account. Please refer to the account maintenance explanation for more information.

Active

All Consultants who have achieved 125 Personal Points Volume (PPV) in a calendar month.

Active Consultant Leg

A single Leg of business where at least one Consultant has been Paid As Beauty Consultant or above.

Paid As Silver Leader Leg

A single Leg of business where at least one Consultant has been Paid As Silver Leader or above.

Paid As SVP Leg

A single Leg of business where at least one Consultant has been Paid As Sapphire Vice President or above.

Paid As DSVP Leg

A single Leg of business where at least one Consultant has been Paid As Double Sapphire Vice President or above.

Paid As DP Leg

A single Leg of business where at least one Consultant has been Paid As Diamond President or above.

Adopted

A Consultant who is Terminated from the business and has a Downline underneath them. The Downline will be Adopted by the first Consultant above them.

Build Back - Central Team (Consultant)

Build Back - Central Team (Leader)

Build Back – Central Group

In the Month of and the Month following the Promote Out of a new Sapphire Vice President or above from an existing Sapphire Vice President or above Central Group, the existing Sapphire Vice President or above Central Group Paid As Volume criteria is reduced to enable them to regain their Central Group Volume. Please note that requirements are different for Diamond President and Double Diamond President. The Leader in Build Back can also promote to a higher rank using a central group build back requirement if all other requirements are met.

Business Development Bonus

EXPLANATION

Calendar Month

The Calendar Month commences at 12:00:00am Pacific Standard Time on the first day of the calendar month and closes 11:59:59pm Pacific Standard Time on the last day of the calendar month.

Central Group

Your Central Team and all the Leaders including their Central Teams within a Leaders Downline, excluding any Sapphire Vice Presidents and above and their Downlines. Your central group includes Consultants from all markets regardless of your Global Business Account status.

Central Group Breakaway

When a Consultant in your central group promotes to Sapphire Vice President or above they ‘breakaway’ regardless of the title you hold.

Their Personal Volume, Central Team Volume and Central Group Volume are no longer included in the upline Leader’s Central Group Volume.

They remain in your genealogy as ‘breakaway’ or Downline Leader.

Central Team

In the Month of and the Month following the Promote Out of a new Leader from a Consultant’s Central Team, the Consultant’s Central Team Paid As Volume criteria to promote to Silver Leader is reduced to enable them to regain their Central Team Volume.

In the Month of and the Month following the Promote Out of a new Leader from an existing Leader's Central Team, the existing Leader's Central Team Paid As Volume criteria is reduced to enable them to regain their Central Team Volume. Please note that requirements are different for Diamond President and Double Diamond President.

The Leader in Build Back can also promote to a higher rank using a central team build back requirement if all other requirements are met.

TERMINOLOGY

A bonus paid monthly to all Paid As Ruby Group Leaders and above.

This sum is different at each Level of the Compensation Plan.

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All Consultants in a Leader’s Team excluding all Silver Leaders and above and their Downlines but including the Leader.

Your Central Team includes Consultants from all markets regardless of your Global Business Account status.

Central Team Breakaway

When a Consultant in your Central Team promotes to Silver Leader or above they ‘breakaway’ regardless of the title you hold. Their Personal Volume and Central Team Volume are no longer included in the upline Leader’s Central Team Volume. They remain in your genealogy as ‘breakaway’ or Downline Leader.

Consultant

A Consultant is anyone who has a registered account with The Body Shop At Home™ in any open market. Under this definition, the term Consultant refers to and includes all Independent Consultants, Leaders, Vice Presidents & Presidents regardless of their rank.

Consultant Business Hub

The Consultant Business Hub is the website that all Consultant’s access to view and manage their business.

Consultant Personal Website

The Consultant Personal Website is a website with a unique URL for each individual Consultant. This website can be used to enrol new Consultants and sell products to customers. Any products sold on the Consultant’s Personal Website will be sold at the local RRP/SRP value and the Consultant will earn a Personal Website Rebate.

Demote/Demotion

When a Consultant/Leader does not meet their Rank Maintenance criteria in the specified time allowed for their Rank, they will be demoted. Their new Rank is effective the 1st of the month following the last month of the Rank Maintenance period. This Rank will be the highest Paid As Rank they had qualified for in the rank maintenance period.

Downline

Your Downline is made up of all Consultants who you personally sponsor or inherit and everyone who is sponsored or inherited by any of your Consultants without limit to depth or title (i.e.: You sponsor Lisa, who sponsors Jane, who sponsors Jack).

First Level

Every Consultant who is directly below another Consultant in a line of sponsorship.

TERMINOLOGY

Generation

EXPLANATION

TERMINOLOGY

EXPLANATION

The Position a Leader and above has in a Downline relative to the Leader above them.

Pay line

The Generations on which a Leader may be paid Generation Bonus based on his or her Paid As Rank

Personally Enrolled Consultant

Any Consultant who was originally enrolled via another Consultant’s Personal Website.

Personally Sponsored Consultant

Any Consultant who is immediately below another Consultant, this may be different to their Enroller.

Promote/Promotion

When a Consultant achieves all the criteria required to be promoted to a higher Rank in a calendar month. New Ranks are confirmed in the first week of each month when the commission process has been completed.

Qualification

The criteria required for a Consultant to Promote to a new Rank.

Rank

A position in the structure of the Compensation Plan. Can also be referred to as title.

Whenever a Consultant in your Downline achieves the rank of Silver Leader or above, they breakaway to form their own Central Team, Group or Total Group, depending on the level achieved, and become part of your 1st Generation. At this time, the promoted Consultant, their entire Downline, and their total Personal Points Volume are no longer considered part of your Central Team.

Every Leader or above who is directly below another Leader.

Lisa sponsors Jane. Jane promotes to Silver Leader and breaks away from Lisa’s Central Team. Jane is now Lisa’s Generation 1.

Generation 1

Jane sponsors Jack. Jack promotes to Silver Leader and breaks away from Jane’s Central Team. Jack is now Jane’s Generation 1 and Lisa’s Generation 2.

This will continue as more Silver Leaders promote from each Generation.

Global Business Account

A Global Business Account is the upgrade of a Consultant account in order to both sell and sponsor in markets outside of their Home Market and earn retail discounts and bonuses in other markets that The Body Shop At Home™ trades in and are approved as part of the program.

In order to open a Global Business Account, a Consultant must first achieve Silver Leader rank in their Home Market then agree and sign into the Global Business Account Agreement and Policy. See separate Global Business Account policy for further information.

A Consultant must be Paid As Rank at least once in a set number of rolling months per Rank to retain their Recognised Rank. See Rank Retention months on page x.

The highest Rank a Consultant holds during a month and retains for a designated timeframe as detailed in the Rank Retention requirements.

This could be higher than the Paid As Rank for that month.

Roll Up

When a Consultant is terminated from the business their Downline will Roll Up to the Consultant immediately above the Terminated Consultant.

The Consultant/s that Roll Up will now be considered “Adopted” by their upline Consultant. This can also be referred to as compression and occurs regardless of Consultant home market.

The position a Consultant has in a Downline relative to the Consultant above them.

Start Date

The date a new Consultant account is created by The Body Shop At Home™ after completing the enrolment journey.

The Body Shop At Home™ trades in multiple Markets. This refers to each country where you can trade your business if you have a Global Business Account.

Terminated

When a Consultant Agreement is ended by either notification from the Consultant or by The Body Shop. If a Consultants account is terminated, their downline will Roll Up and cannot be re-instated.

The Market where a Consultant resides and signed their Consultant Agreement.

Leader

A Consultant who holds the title of Silver Leader or above.

Leg

A single line of business coming directly from a Personally Sponsored Consultant or Adopted Consultant.

Level

Market

The Paid As rank is based on the highest Rank at which a Consultant has qualified for in a calendar

Paid As Leader Leg

Rank Retention

A Consultant must have met the relevant requirements by the end of the calendar month for them to be Paid As their Recognised Rank.

Recognized Rank

Home Market

Paid As

Rank Maintenance

Month based on the monthly rank requirements. The Paid As Rank may be the same as or lower than the Consultant’s Recognition Rank due to not achieving some or all of the requirements of that Recognition Rank.

Total Group

Upline

A single Leg of business where at least one Consultant has been Paid As Silver Leader or above.

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All Consultant and Leaders within a Leaders Downline including Sapphire Vice Presidents & above.

Your Total Group includes Consultants from all markets regardless of your Global Business Account status.

A Consultant’s sponsor, along with their sponsor, and so on.

Any earnings information and examples used in the Compensation Plan are used solely to explain The Body Shop At Home 's compensation and are not representations or guarantees of any earnings or income.

TM

Actual earnings results may vary significantly from Consultant to Consultant and are based on many factors, including a Consultant's individual efforts, diligence and skills.

The Body Shop At Home does not guarantee or imply any specific earnings or income or any success in sponsoring other Consultants.

TM

© 2020 THE BODY SHOP AT HOME US, LLC WITH OFFICES AT 148 LAFAYETTE STREET, 5TH FLOOR, NEW YORK, NY, 10013, AN INDIRECT SUBSIDIARY TO THE BODY SHOP INTERNATIONAL LIMITED. WATERSMEAD, LITTLEHAMPTON, WEST SUSSEX BN17 6LS, UK. ALL RIGHTS RESERVED. ® REGISTERED TRADEMARK OF THE BODY SHOP INTERNATIONAL LIMITED. PENDING APPLICANT TO THE DSA AND ABIDES BY THE DSA CODE OF ETHICS. SEPTEMBER 2021