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The Night Is Ours

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new client guide to Outdoor Lighting Welcome to the beauty, safety and security of professional outdoor lighting.


thank you for choosing

A merica’s number one choice for l andscape lighting & ou tdoor living illumination.

We hope you are completely delighted with your new outdoor lighting system and will enjoy your home and landscape’s transformed appearance for many wonderful nights to come. Remember, should you have any questions or need service, we’re just a phone call away.

C lient S er v ice 800-447-1112


contents

about us

5

warranties

7

service & maintenance

9

holiday lighting

11

loyalty rewards

13


about us

4


welcome

to the

finest ou tdoor lighting in the world.

We are honored to have you as a new client, and appreciate your business. You can take great satisfaction knowing that you now own the finest outdoor lighting system in the world. Since 1995, Outdoor Lighting Perspectives has been the world’s premier full-service landscape and architectural lighting company. As you have now come to know, our low voltage lighting creates beautifully rich effects using warm washes of light to illuminate and secure facades, landscapes, gardens, decks, patios, poolsides, water features, outdoor living rooms and more. The crowning jewel in the Outdoor Living Brands family of outdoor living companies, Outdoor Lighting Perspectives’ handcrafted, corrosion-resistant copper and brass LED lighting fixtures have been meticulously engineered for your enjoyment and peace of mind, and will add tremendous value to your life as you enjoy your treasured times with family and friends both inside and outside your home. You should also be proud that you have chosen to help preserve our precious natural resources, as our low voltage lighting protocol respects our environment by conserving energy and not obstructing the nighttime sky. As owners of our superior outdoor lighting, your home will now complement nature, as your outdoor living spaces become more beautiful and functional, long into the evening hours, extending your leisure time with loved ones. We look forward to serving you with the finest technology and service, both now and in the future.

With warmest regards,

The Outdoor Lighting Perspectives Team

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wa r r a n t i e s

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co n g r at u l at i o n s your new system is protected by the best warr anties in the industry.

If anything goes wrong, our warranty makes it right. Let’s face it: Stuff happens. Over time, even the best electronic equipment can wear out or malfunction. When that happens, it’s good to know you have no-nonsense warranty coverage to fix it or replace it at no cost. It’s also good to know you’ve got a national company with corporate support to take care of you. That’s Outdoor Lighting Perspectives. Our warranty coverage is as complete as it gets. • Lifetime warranty on transformer • Lifetime warranty on copper/brass fixtures • 5-year warranty on LED bulbs, electronics & connections

• 3-year warranty on Lighting Control Automation • 1-year warranty on halogen bulbs, digital timers, lens covers, commercial fixtures

You’ll never be left alone in the dark. Even if your local Outdoor Lighting Perspectives franchisee is no longer in the area, you’ll always have the support of our corporate network to back up your warranty. It’s one more advantage that comes from dealing with a reputable national company like ours.

W HY IT’S IMPORTA NT TO REGISTER YOUR SYSTEM:

Your outdoor lighting system is covered under warranty, whether you register it or not. However, we strongly recommend that you do take a few moments to register your system with Outdoor Lighting Perspectives. That way, you can take advantage of special offers and receive important news and updates relating to your equipment.

To register your system and for complete warr ant y details, please visit

OutdoorLights.com

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Service & Maintenance

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Service & maintenance Once your system is installed, our work has just begun. We provide dedicated service and support for the long run, because we want your lighting to keep performing beautifully and efficiently.

NIGHTTIME A DJUSTMENT – After your

installation, our designers will drive by your home at night to make sure everything looks just right and make adjustments as needed. PROACTIVE ANNUAL MAINTENANCE –

Every year, we can visit your home to perform a complete system check. For a very affordable Annual Maintenance Plan cost we’ll: • Check voltage levels at fixtures • Straighten and secure fixtures • Check connections at fixtures and transformers • Re-bury exposed wire • Trim plant overgrowth (with your permission) around fixtures • Reposition or move fixtures if needed • Check timer and control system (if applicable) Please call for Annual Maintenance Plan pricing. RETROFITTING – If you have halogen or other

dated fixtures, we can replace them with more energy-efficient LED options. SYSTEM EXPANSION – If you add a pool,

gazebo, new landscaping or other features, we can add the illumination to highlight them. INFORMATION UPDATES – If you register

your system, we’ll keep in touch with you periodically throughout the year, bringing you the latest news and trends in outdoor lighting.

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H o l i d ay L i g h t i n g

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H olida y Lighting If you think your home exterior and surroundings look beautiful now, just wait until you see how we can turn it all into a stunning, festive wonderl and with our custom holiday lighting.

Professional design - No one knows more about outdoor lighting than the professional lighting designers at Outdoor Lighting Perspectives. For the holidays, you can be confident we’ll create a memorable display that’s tailored for your taste and budget.

Complete installation - Leave the installation to our trained professionals. You’ll save time and avoid the risk of ruining your holidays with a fall or shock. Contact us early, and we’ll get your whole display ready before Thanksgiving so all you have to do is plug it in.

Quick & easy take down - After the holidays are over, we’ll come back to take down your lights. We’ll pack all the lights and store them neatly in professionally organized boxes.

Safe Storage - After we pack them, we’ll store your lights in our clean, dry facilities. We’ll check every bulb for you before next year’s reinstallation.

Year-round use - Some of our holiday products, like festoon lighting and string lights, are ideal for year-round use. They provide colorful lighting throughout the yard and they add a nice touch to parties and celebrations. With these lights, you can make every day feel like a holiday.

For details call us at

800-447-1112 * Service may not be available at all locations.

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L oya lt y R e wa r d s

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L oy a lt y r e wa r d s Save your friends & family $250 on their ou tdoor lighting install ation and receive a $100 gif t certificate as a thank you. Be rewarded for sharing your Outdoor Lighting Perspectives experience with others. When you refer your friends and family to us, they will receive a $250 discount should they decide to purchase. And when they do purchase, we’ll say “thank you” for the referral by giving you a $100 Outdoor Lighting Perspectives gift certificate, which you can use towards future service or new fixtures.

$250 gif t certificate a special gift to you courtesy of

Your friend has arranged for you to save $250 on a landscape and architectural lighting system from

800-447-1112

$250 gif t certificate a special gift to you courtesy of

Your friend has arranged for you to save $250 on a landscape and architectural lighting system from

800-447-1112

$250 gif t certificate a special gift to you courtesy of

Your friend has arranged for you to save $250 on a landscape and architectural lighting system from

800-447-1112 13


Thank you for your referral. Our best source of new business is the trusted recommendation of a friend or neighbor.

To schedule your complimentary design consultation call

800-447-1112 or visit OutdoorLights.com { * one per home }

To schedule your complimentary design consultation call

800-447-1112 or visit OutdoorLights.com { * one per home }

To schedule your complimentary design consultation call

800-447-1112 or visit OutdoorLights.com { * one per home }


it is our pleasure to serve you Please feel free to contact us at any time with questions. We look forward to serving you for many years to come.


Call us

800-447-1112 or visit online

OutdoorLights.com

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