CONFIDENTIALITY NOTICE: This document contains confidential information intended solely for the recipient(s) named herein. The information set forth in this document may not be reproduced or disclosed by the recipients(s) without the prior written consent of the author. taylor.com/healthcare October 20,2022 Document Management Program
● Eileen Whitten ● Gerard Mooney ● Joni Little ● Michael McDonald 2 Taylor Healthcare Team Introduction PARTICIPANTS & AGENDA 02 Contract Review 01 Taylor Overview 03 Implementation & Project Management 04 E-Commerce Platform Demo
Taylor Overview
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A
Healthcare works with many
the nation’s largest
organizations.
to
and everything in between, the industry
to Taylor Healthcare for
Taylor
of
healthcare
From printing services and promotional merchandise
sophisticated digital communications platforms
looks
solutions.
Trusted Partner SUPPORTING PATIENTS AND PROVIDERS NATIONWIDE 4 1,700 HEALTHCARE CLIENTS FIRST LASER-PRINTABLE WRISTBAND/ LABEL COMBO 250 HOSPITALS USING iMedConsent™ 5 LARGEST GPOs 110 ACTIVE U.S. PATENTS 3 OF THE TOP 10 PROVIDER-BASED HEALTH PLANS The people I’ve worked with have many years of experience and understand the applications inside and out. BOB LARGE Senior Application Analyst Universal Health Services
Diverse Capabilities
THE SIMPLICITY OF A SINGLE SOURCE
Taylor Healthcare is truly unique in the industry. Part printing company, part technology company and a century of healthcare industry subject matter expertise — all in one partner.
More than a print company, more than a tech company. We are good at innovating technology because of our experience in traditional print solutions.
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National and Global Reach
115 locations around the world 40,000 customers 8,000 employees Operations in 32 states and 8 countries
ONE OF THE FIVE LARGEST GRAPHIC COMMUNICATIONS FIRMS IN NORTH AMERICA 6
Socially
● Recycle more material from our facilities ○ 32,571 tons recycled in 2021 ● Produce less non-recyclable waste ○ 80% recycle rate goal in 2022 ● Divert more waste to waste-toenergy ○ 14 of Taylor's production facilities now divert 100% waste-toenergy ● Create jobs and be a good corporate citizen ● Offer flexible hours for employees who volunteer ● Support nonprofit organizations that serve those in need ● Maintain a work environment free from discrimination ● Work proactively with diverse supplier partners ● Focus on safety and hazard prevention in all workplace settings Environmental Stewardship Community Enrichment Health, Safety and Respect
Responsible LIVING OUR COMMITMENT EVERY DAY “We will
protect the environment and the quality of life of our colleagues, customers and
community.” 7
Clinical
You’re going to save money and get unparalleled support from the staff. I’ve worked with other vendors on other applications and there’s no comparison. When I work with a different vendor, I use Taylor Healthcare as an example for how they support their customers.
Senior Application Analyst, Universal Health
BOB LARGE
Services 8
Forms INVESTING IN NEW TECHNOLOGY TO SERVE YOU BETTER
Clinical Forms
INVESTING IN NEW TECHNOLOGY TO SERVE YOU BETTER
From claims forms and envelopes to discharge folders, prescription paper, laser checks and more, Taylor Healthcare leverages its vast national production footprint to deliver an unbeatable value proposition.
Low Cost
Digital print network ensures nationally competitive pricing
High Quality
Industry-leading technology enables a perfect “match” between press and project
Fast Turnaround
Geographic dispersion speeds delivery and reduces shipping costs
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Warehousing & Distribution
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BRINGING NEW LEVELS OF EFFICIENCY TO YOUR ORGANIZATION
Warehousing & Distribution
BRINGING NEW LEVELS OF EFFICIENCY TO YOUR ORGANIZATION
National Coverage
Millions of square feet of space nationwide allows oneday delivery to most major markets
Taylor Healthcare’s innovative technology systems and nationwide network of warehouse facilities elevate materials management to a strategic point of difference. Our kitting, fulfillment and warehousing professionals pride themselves on a 99.3% shipment accuracy rate.
Fulfillment Flexibility
Custom kitting services are available in quantities from one to hundreds
Cost Savings
Strategic locations and best-in-class parcel contracts reduce shipping costs
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Design & Branding Compliance
ENSURING THE ESSENCE OF YOUR BRAND COMES THROUGH
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Corporate Identity & Branding
ENSURING THE ESSENCE OF YOUR BRAND COMES THROUGH
Color Consistency
G7® color certification ensures your brand is faithfully reproduced every time
Easy Ordering
Taylor Healthcare’s parent company is among the world’s leading providers of business identity products. Everything from business cards, badges and stamps to stationery, envelopes, folders and more is available in a single relationship.
Proprietary web-based ordering tools reduce ordering time by 80%
Brand Control
Precise production workflows establish a clear approval process
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Contract Review Vizient #-BP0175 14taylor.com/healthcare
Core Products
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Ancillary Products
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New Member Savings 17 Level 1- No Volume Commitment Tier 1 Tier 2 Tier 3 $1- $100,000 $100,001$500,000 $500,001$1,000,000 New Customer Year 1 5%-10% ** 5%-12% ** 5%-15% ** Year 2 3% 3% 3% Year 3 3% 3% 3% Level 2 Member(s) Agree to 3 yr Commitment for 75% in categories 1-5 and 50% in Category 6 (required) Tier 1 Tier 2 Tier 3 $1- $100,000 $100,001$500,000 $500,001$1,000,000 New Customer Year 1 6%-17% ** 7%-21% ** 8%-23% ** Year 2 10% 10% 10% Year 3 8% 8% 8% ** Savings vary based on the different categories
Implementation & Project Management
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● Weekly status calls with your team ● Weekly progress update emails ● Training, documentation, launch communications Planning and Implementation ● Satisfaction survey within seven days of launch ● Post-implementation review re: open items ● User analytics of the new product/program Measuring Our Performance ● Action plans to drive increased adoption ● Expanded catalog of available products ● Ongoing updates re: your input Growing Together Onboarding & Implementation HOW WE WILL WORK WITH YOU 19 ● Kick-off meeting to discuss your needs ● Assess details and technology requirements ● Statement of work (SOW) within 10 days Learning Your Business 1 2 3 4
Implementation Approach
Project Lead
Dedicated Project Lead
Project Plan
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Manufacturing Team IT Team Other Subject Matter Experts Solution Consultant Engineer Implementation Specialist Account Team Client Services Team Client Team Design Services Team
• Leads the Project • Engages Appropriate Resources • Facilitates All Communication • Sets Up and Directs All Meetings • Manages Project Plan/Timeline • Documents Meeting Discussions/Actions • Accountable for Success of Project Implementation
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Measuring Savings
21 How do you make this work? • Ongoing scorecard monitoring • Quarterly Savings Reviews
VaVall e
E-commerce
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Platform Demo
Business Agility through Configurable Technology: • Multiple Access Capabilities • Standard & Custom Look & Feel • Permission based user roles • Order History & Tracking • Multiple Payment Methods • Two- tier Approval Model • Supports all product types: Forms, Labels, Promotional, Commercial Print both warehoused and POD, Variable POD, Business Identity • Adhoc & Standard Reporting • Responsive Design for Mobile/Tablets E-Commerce Platform 23
Taylor Power Analytics
●A dynamic set of interactive dashboards and detail reports to allow you to see the big picture of your business with Taylor ○Aggregated reports available if multiple Taylor customer IDs ○Data is refreshed nightly ○Available now ○Easy export of data ●Three areas included: ○Orders ■Dashboard ■Detail report ■Shipments drillthrough ○Inventory ■Dashboard ■Detail drillthrough ■Drill across to orders ○Invoices ■Invoice dashboard ■Invoice totals report ■Invoice detail drillthrough
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Technology
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Summary taylor.com/healthcare
SMARTworks® EffectiveWorkflow
AUTOMATING THE MAINTENANCE OF FORMS AND CONTENT
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SMARTworks® EffectiveWorkflow
AUTOMATING THE MAINTENANCE OF FORMS AND CONTENT
Taylor Healthcare enables clinical, administrative and departmental content — both paper and electronic — to be managed digitally by Forms Committees with no additional hardware and minimal IT support.
Automated Workflows
Predefined members and workflows eliminate manual, paper-based forms design and approval processes
Media Neutral
All organizational documents are managed regardless of media type, from printed brochures to electronic order sets and more
System Flexibility
Accessible via the web from any workstation with no special hardware or device-specific software required
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Case Study: EffectiveWorkflow
ACCELERATED FORMS MAINTENANCE THROUGH WORKFLOW AUTOMATION
SolutionChallenge
A healthcare system Forms Committee was looking to improve its entire forms review process. Manual workflows slowed the updating process, created the potential for errors and demanded an excessive amount of committee members’ time.
Taylor Healthcare’s SMARTworks® EffectiveWorkflow streamlined the forms design process from end to end.
Requests were placed with forms designers automatically, reviews and approvals were tracked continuously and all completed forms were stored in a searchable digital archive.
Results
Process Efficiency
Hospital staff no longer needed to manage spreadsheets, email chains and file cabinets full of paper.
Regulatory Compliance
The permanent digital audit trail of designs, revisions and approvals simplified regulatory reviews.
Speed to Market
The amount of time required to request, design, review and approve forms dropped dramatically.
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Forms on Demand
EFFICIENT DIGITAL ALTERNATIVES TO PAPER-BASED WORKFLOWS
Forms on Demand
EFFICIENT DIGITAL ALTERNATIVES TO PAPER-BASED WORKFLOWS
Forms on Demand allows you to print forms, labels and wristbands on demand as needed — pre-populated with patient demographics. Our rulesbased engine enables you to merge patient demographic information and initiate workflows to easily access, manage and produce critical documentation.
.
Assure Data Accuracy
Eliminate indexing of paper documents and prepopulate patient data and barcodes
Improve Patient Experience
Eliminate errors associated with manual processes and boost operational efficiency to ensure higher quality care
Forms Committee Automation
Everything is done electronically with easy-to-use, intuitive web-based technology.
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iMedConsent™ with Mobile Signature
AND DIGITIZING INFORMED
It’s been highlighted when we’ve had audits, which gives validation that we are doing it right, improving patient safety and improving patient experience. It was also improving our overall organization.
NICOLE L. FARRAR, MBA, BSN, RN Application System Architect 31
Capture STANDARDIZING
CONTENT
iMedConsent™ with Mobile Signature Capture
STANDARDIZING AND DIGITIZING INFORMED CONTENT
Taylor Healthcare’s proprietary iMedConsent platform provides easyto-understand consent forms in a digital format for more than 4,000 treatments in 37 clinical specialties.
Patient Satisfaction
The paperless process allows patients to sign consent documents from anywhere using their own mobile devices
Revenue Generation
Operating rooms do not sit unused while consent forms are being located, maximizing potential surgical revenue
Risk Management
Consistent information is used by all providers and
signed consent documents are never lost or misplaced
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DowntimeDoc™
MITIGATING THE RISK OF SYSTEM INTERRUPTIONS
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DowntimeDoc™
MITIGATING THE RISK OF SYSTEM INTERRUPTIONS
Taylor Healthcare’s proprietary
DowntimeDoc system allows you to maintain normal operations without sacrificing the quality of patient care, regardless of the status of your network or power supply.
Ease of Admissions
Registrars search patient data records and print admissions packets while the ADT system is down
Positive Patient ID
Nurses print labels, forms and wristbands on demand, complete with patient demographics and barcodes
Quality of Care
Physicians access condition-specific protocols and continue to provide the same care as when the network is live
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Questions?
CONFIDENTIALITY NOTICE: This document contains confidential information intended solely for the recipient(s) named herein. The information set forth in this document may not be reproduced or disclosed by the recipient(s) without the prior written consent of the author. taylor.com/healthcare
