© Taxmann
Price : ` 825
First Published : May 2025
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3
CHAPTER 4
CHAPTER 9
10
CHAPTER 11 ORGANISING
CHAPTER 12
GROUP DYNAMICS
CHAPTER 14
CHAPTER 21
CHAPTER 22
CHAPTER
RECRUITMENT AND SELECTION
CHAPTER
“Hiring the hard way means managing the easy way. Get the tough decisions right at the start, and the rest falls into place with less hassle”
— Sue Tetzlaff
18.1 RECRUITMENT
18.2 SOURCES OF RECRUITMENT
I. Internal Sources of Recruitment
Merits of Internal Recruitment
1. Motivation:
2. Recognition:
3. Familiarity with organisational setup:
4. Costs:
5. Loyalty:
1. Number of employees to be recruited:
2. Promotes lethargy:
3. Conflict amongst workers:
4. Dynamic organisations:
Sources of Internal Recruitment
1. Notice boards:
2. Circulars:
3. Personal contacts and references:
II. External Sources of Recruitment
Merits of External Recruitment
1. Suitable for dynamic organisations:
2. Large pool:
3. Infusion of young blood:
4. Spirit of competition:
5. Realistic job preview:
1. Costly:
2. Dissatisfaction amongst internal candidates:
3. Orientation:
Sources of External Recruitment
1. Advertisements:
2. Educational institutions:
3. Employment agencies:
4. Professional associations:
5. Word of mouth:
6. Casual applications:
7. On-the-Gate recruitment (Gate Hiring):
8. Trade unions:
9. Other organisations:
18.3 SELECTION
18.4 RECRUITMENT AND SELECTION
Recruitment
Nature
Screening
Matching Job
18.5 SELECTION PROCESS
1. Job specification:
2. Application form: Malthis and Jackson
i. ii. iii.
3. Preliminary interview:
4. Work-related tests:
5. Cross checking:
6. Interview:
7. Medical examination:
8. Employment decision:
9. Job offers:
18.6 SELECTION TESTS
Types of Tests
1. Ability or intelligence tests:
Mentalageofthecandidtate
IntelligenceQuotient(IQ)= ×100 Actualageofcondidae
2. Aptitude tests:
3. Personality tests:
4. Performance tests: Merits of Tests
18.7 INTERVIEWS
Importance of Interview
Weaknesses of Interview
1. Imbalanced positions:
2. Wrong presentation:
3. Unstructured interviews:
4. Absence of record:
5. Incomplete information:
6. Mental pressure:
7. Snap judgment:
8. Personal bias:
Ways to Improve the Interview training to the interviewer
Foster a comfortable environment involve different individuals combination of factors
Forms of Interview
1. Structured interview:
2. Semi-structured interview:
3. Unstructured interview:
Successful Interview
1. Gather comprehensive information
2. Anticipate and formulate responses
3. Request employment terms
4. Compile evidence of past achievements
5. Update resume that
6. Gather material
7. Review personal goals
8. two or three reputable and relevant references
9. positive mindset
10. Address any negative aspects
Types of Interviews
1. Exit interview:
2. Stress interview:
3. Appraisal interview:
4. Promotion interview:
18.8 RECRUITMENT AND ARTIFICIAL INTELLIGENCE (AI)
