Tennessee Utility News - 2016 Operator Issue

A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S U P C O M I N G O P E R AT O R T R A I N I N G

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REGION NEWS

Tennessee Utility News O P E R AT O R I S S U E

1 0 NetDMR Reporting for NPDES Permittees 13 Drought Management Plan Required

For All Water Utilities

2 8 CNG - From Sea to Shining Sea 3 2 Highlights from the 2016 Business

of Running a Utility Conference

Utility Spotlight

Caryville-Jacksboro Utility Commission

TAUD SUPERBOOSTERS >>> Superboosters are Associate Members that provide sponsorship for TAUD events and more...

American Development Corp.

Consolidated Pipe & Supply HDSupply Waterworks Kidwell & Company Next Generation Underwriters Rye Engineering, PLC Southeastern Tank, Inc. ServLine Tennessee Utility Assistance Wascon, Inc. Wiley Bros.-Aintree Capital LLC Brenntag Midsouth C.I. Thornburg Co., Inc. Crom Corp.

ECO-TECH, Inc. GRW Engineers, Inc. Jackson Thornton & Co., P.C. Master Meter, Inc. McWane Ductile Preload S & S Utility Sales, LLC Sherrard Roe Voigt & Harbison, PLC Southern Pipe & Supply Southern Sales Co. Tennessee 811 United Systems & Software, Inc. United Utilities, Inc. Utility Management Group W & W Engineering, LLC Wilmington Trust, N.A. Xylem, Inc. 4th Quarter | Volume 30

Affinity Benefits of Tennessee John Bouchard & Sons Company M&H Kennedy Valve Smith Seckman Reid, Inc.

Alliance Water Resources Barge Waggoner Sumner & Cannon Branstetter, Stranch & Jennings Carter & VerPlanck Insituform Technologies Jacobs Engineering Kazmier & Associates, Inc. Kentucky Glass Lined Tank Systems, Inc. Raymond James Stringfellow Inc. Veteran Management Services Water Systems Optimization

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New Members

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Over 700 members strong, TAUD is the source for utilities and industry enterprises to network, share knowledge and strengthen the water, wastewater & natural gas utilities in Tennessee.

Join today by visiting www.taud.org.

Fast Financing!

TUA works with you to get your utility needs financed quickly so you can focus on providing quality service to your customers. Financing opportunities from $150,000 to $50,000,000 available, with terms up to 30 years.

For more information, contact TUA today:

Mark L. Butler

Registered Municipal Advisor

615.557.5780

MarkLButler@taud.org PO Box 291924 Nashville, TN 37229 Tennessee Utility Assistance, LLC (TUA), a subsidiary of the Tennessee Association of Utility Districts, is a federally registered municipal advisor with the Securities and Exchange Commission (SEC) and the Municipal Securities Rulemaking Board (MSRB).

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TENNESSEE UTILITY NEWS | www.taud.org

David Callahan | President North West Utility District

OFFICE FAX WEB EMAIL

ADMINISTRATIVE

TAUD 2016-17 Officers & Board of Directors

Carter Woodruff Consolidated Utility District Mike Green Warren County Utility District Bruce Giles First Utility District of Knox County Steven McCoy | Associate Advisor Raymond James VITAL FOR TENNESSEE’S FUTURE

TRAINING STATION

Brent Ogles | Education Manager BrentOgles@taud.org (615) 556-6002 or (615) 900-1011 John Shadwick | Training Specialist JohnShadwick@taud.org (615) 804-4069 or (615) 900-1012 Kevin Gilliam | Training Specialist KevinGilliam@taud.org (931) 636-1671 Allison Stephens | Education Assistant AliStephens@taud.org (615) 900-1000

CIRCUIT RIDERS

Tim Pelham West Warren-Viola Utility District

Vanessa Sol�s | Publications & Advertising VanessaSolis@taud.org (615) 900-1015

Kirk Smith | Business Development KirkSmith@taud.org (615) 243-6490

Freddie Weston West Wilson Utility District Phillip Combs | NRWA Director Alpha-Talbott Utility District

Beth Hardiman | Event Planning & Member Services BethHardiman@taud.org (615) 900-1014

Mark L. Butler | Finance MarkLButler@taud.org (615) 557-5780

Tom Atchley | Treasurer Hendersonville Utility District

Charlie Anderson Bloomingdale Utility District

Penny Funk | Office Manager PennyFunk@taud.org

Melanie Sain | Accounting Specialist MelanieSain@taud.org (615) 896-9022

Pat Riley | Secretary Gibson County Utility District

Nick Newman Memphis Light, Gas & Water

Bob Freudenthal | Executive Director BobFreudenthal@taud.org

Carol Mims | Bookkeeper CarolMims@taud.org (615) 900-1013

Drexel Heidel | Vice-President West Knox Utility District

Michael K. Adams Water Authority of Dickson County

(615) 896-9022 (615) 898-8283 www.taud.org taud@taud.org

Tony Wyatt | West TN Field Supervisor TonyWyatt@taud.org (731) 415-9101 Steve Roberts | East TN Water Circuit Rider SteveRoberts@taud.org (865) 256-5383 Larry Lewis | Source Water Protection Technician LarryLewis@taud.org (731) 234-0360 Greg Baker | Groundwater Specialist/IT Specialist GregBaker@taud.org (731) 225-5240 Dewayne Culpepper | Wastewater Technician DewayneCulpepper@taud.org (931) 607-6981 Justin "J.W." Griffin | Middle TN Water Circuit Rider JustinGriffin@taud.org (731) 819-2679

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IN THIS ISSUE >>>

9 Upcoming Events 10 NetDMR Electronic Reporting for NPDES Permittees 13 Emergency Operations - Drought Management Plan

Now Required For All Water Utilities 16 Wastewater Biosolids Update 18 Utility Spotlight: Caryville-Jacksboro Continues to

Reap Benefits of SCADA System 21 The Power of an Association 24 Small Town, Big Idea - A Look at Jonesborough's

Proactive Approach to Pump Station Upgrade 27 CNG - From Sea to Shining Sea 30 Highlights: Business of Running a Utility Conference 32 2016 Awards of Excellence 38 TUPAC Golf Tournament 40 Region Meeting News 44 Upcoming Classes: TAUD Training Station Schedule 46 Conference Registration: Administrative Professionals 49 Advertiser Index 50 Game: Spot the Differences Can you find the frog hidden somewhere in the graphics or photos of this issue? Same size & color as shown here. Answer on page 50. Happy Hunting!

Executive Editor | Penny Funk Managing Editor & Art Direction | Vanessa Solís Assistant Editor | Beth Hardiman Article Contributors | Lauren Colquitt, Dewayne Culpepper,

Asante Cureton, Beth Hardiman, Mike

Keegan, Larry Lewis, Pat Riley, Tony Wyatt Image Credit(s) | Aerial view of river meandering around

sewage water treatment plant ©josefkubes

Tennessee Utility News is published quarterly by the Tennessee Association of Utility Districts (TAUD). TAUD assumes no responsibility for opinions or statements of facts expressed by contributors. Advertisements and editorials do not represent official policies of the Association. The right to publish, edit or deny publishing and material submitted for publication is reserved by TAUD. To submit editorial or advertising content, or to update your mailing information, please contact Vanessa Solís at (615) 900-1015 or vanessasolis@taud.org.

Find us on Facebook: Tennessee Association of Utility Districts Follow us on Twitter: TAUDtweets

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TENNESSEE UTILITY NEWS | www.taud.org

4th Quarter | Volume 30

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Read the online!

A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S

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R E G I O N N E W S | C O N F E R E N C E R E G I S T R AT I O N | U P C O M I N G O P E R AT O R T R A I N I N G | N E W TA U D S TA F F M E M B E R S

Tennessee Utility News BUSINESS ISSUE

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Commissioner Insurance

WWTP Plans Review Procedures 2 0 16 O p e r a t o r E x p o H i g h l i g h t s F i n a n c i n g - To D o o r N o t To D o

The Updates You Really Need to Know

When to Repair or Replace Pipe

TUN Latest Issue & Archives, Schedules & More Available at issuu.com

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TENNESSEE UTILITY NEWS | www.taud.org

UPCOMING EVENTS >>> Conference details subject to change. For the most current information or to register, please visit www.taud.org or call (615) 896-9022.

DEC

Administrative Professionals Conference 8 hrs TAP & Commissioner Training Credit Airport Embassy Suites Hotel Nashville Register by Nov. 18 Utility Technology Conference 12 hrs PDH & Operator CE Credit Music Road Hotel Pigeon Forge

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MAR

Register by Feb. 24

Operator Expo 6 hrs Operator CE Credit James E. Ward Ag Center Lebanon Register by Apr. 28

8-10 MAY 18

Annual Business Meeting & 60th Anniversary Celebration 4 hrs Operator, TAP & Commissioner CE Credit Chattanoogan Hotel Chattanooga Register by May 19

4th Quarter | Volume 30

JUNE

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NetDMR Electronic Reporting for NPDES Permittees

Compliance Deadline Approaching!

Dewayne Culpepper | Wastewater Technician Tennessee Association of Utility Districts

The NetDMR Electronic Reporting compliance deadline for NPDES permitted facilities is December 21, 2016.

As of October 4, 2016, approximately 75% of the NPDES permitted municipal facilities in Tennessee were registered in the NetDMR system. If you need additional help with NetDMR, the EPA has launched an online tutorial at https://epawebconferencing.acms. com/netdmrmodule1. The module will explain each step concisely in layman's terms. For on-site assistance, please contact Dewayne Culpepper at 931-607-6981 or dewayneculpepper@taud.org.

NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM (NPDES) ELECTRONIC REPORTING RULE

On December 22, 2015, the EPA published the NPDES

Electronic Reporting (E-Reporting) Rule, which will modernize Clean Water Act reporting for municipalities, industries and other NPDES-permitted facilities.

You can view the federal electronic reporting rule at the following link: https://www.epa.gov/compliance/ final-national-pollutant-discharge-elimination-systemnpdes-electronic-reporting-rule.

WHAT IS NETDMR?

NetDMR is a secure web-based reporting tool that allows NPDES-permitted facilities to electronically sign and submit Discharge Monitoring Reports (DMRs) in place of paper reporting. NetDMR requires only a computer, an internet browser (such as Microsoft Internet Explorer), and high-speed access to the internet (such as cable or satellite).

BENEFITS OF ELECTRONIC REPORTING

• Promotes data accuracy and transparency • More access to DMR data • More data entry accuracy • More timely and consistent compliance assessment • Saves time and resources for states and permittees • Less paper, less time, and less postage (plus it’s good for the environment!)

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TENNESSEE UTILITY NEWS | www.taud.org

All individual NPDES permit holders will be required to submit DMRs electronically through NetDMR prior to December 21, 2016. However, the account verification process, can take up to 2 weeks. The Division of Water Resources is requesting that you register your facility on NetDMR as soon as possible so they can assist with any technical difficulties.

HOW DO I REGISTER ON NETDMR?

1. Determine who will be the first NetDMR user as the Signatory (Cognizant Official, Responsible Official, or whoever is authorized to sign DMRs) for the permit.

The Signatory will be automatically granted an additional role as Permit Administrator. Identify other users at your facility who would need the Edit, Permit Administrator, View or Signatory role(s). Once your access request is approved, you will be able to manage access rights for other users.

2. Visit the NetDMR homepage at https://netdmr.epa. gov/netdmr/public/home.htm.

Select Tennessee Division of Water Resources as the Regulatory Authority and register for a new account as a Permittee User.

3. After you receive an account verification email from NetDMR, answer the security question and create a password for your account.

4. Request Access to the permit at the top left corner of the homepage. Enter the permit number, request the Signatory role, and submit. Fill out the additional requested information, confirm, and submit again.

For municipalities, your relationship with the facility is “Facility,” and if you are already authorized to sign DMRs, check “I have the authority…” and enter your information. You will be the only person required to sign the Subscriber Agreement.

If your supervisor or someone else at your facility is authorized to sign DMRs, check “I am authorized by the person below…” and enter that person’s information. That person will also need to sign the Subscriber Agreement to authorize you to sign DMRs in the future.

4th Quarter | Volume 30

ADDITIONAL TRAINING INFORMATION

EPA Headquarters will be providing NetDMR webinar training sessions on a monthly basis for Permittees and Data Providers. Demonstrations will cover topics such as how to create an account, managing other user accounts, entering DMR data, and importing DMR data from a file. The webinars are scheduled for November 15, 2016 (12-3pm CST) and December 13, 2016 (12-3pm CST).

Webinar Link: https://epawebconferencing.acms. com/netdmrtrain/ Call-in Number: (866) 918-0772 Access Code: 1460304332#

DIVISION OF WATER RESOURCES CONTACTS Kathy Fowlkes, Regulatory Administrator for NetDMR (931) 490-3937 | kathy.fowlkes@tn.gov Amy Warren, Major Municipal WWTP Compliance (615) 532-1171 | amy.warren@tn.gov Sarah Elias, Minor Municipal WWTP & WTP Compliance (615) 532-0683 | Sarah.Elias@tn.gov 5. Print, sign, and submit a NetDMR Subscriber Agreement with a wet ink signature to: Division of Water Resources ATTN: NetDMR, 312 Rosa L. Parks Ave., 11th Floor, Nashville, TN 37243.

You can also access the Subscriber Agreement from the print icon next to the permit number.

Once the Subscriber Agreement has been received, Division staff will grant the Signatory access to the permit. Additional Signatories will need to print, sign, and submit individual Subscriber Agreements.

6. You are ready to submit DMRs through NetDMR! You are no longer required to send paper copies to the Central Office, but please continue to submit Monthly Operational Reports (MORs) or any additional monthly reports to the Environmental Field Office, if required by your permit.

For more information, contact NetDMR.Help@tn.gov

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Scholarship Application Details (3) $2,000 Scholarships Available

Deadline: April 1

st

Each year, in conjunction with TAUD, the Tennessee Utility Education Corporation (TUEC) Scholarship Program offers a one-year scholarship in each of the three grand divisions of Tennessee. They are the: • West TN: Harold Clark Scholarship - $2,000 • Middle TN: Henry Elrod Scholarship - $2,000 • East TN: Sam Bruce Scholarship - $2,000

REQUIREMENTS...

Scholarships will be awarded to students intending to major in a field related to operations of a public utility at an accredited college or university.

The recipient must be a dependent child of a full-time employee of a TAUD member or a TAUD governing board member or, the recipient must be employed by a TAUD member. Under certain circumstances, applicants that are the dependent child of a part-time employee of a TAUD member may also be considered.

TO APPLY...

Visit www.taud.org and click on the application featured under “Latest News” on the front page of the website. Submitted applications should be typed and all questions must be completed. Additionally, the following items must be submitted with your application: • Two (2) letters of reference • An essay describing your goals as they relate to your education, career, future plans & the utility industry • Certification that the information provided is accurate Many applicants are considered, but only three (3) are chosen each year - one from West, Middle & East TN. Be sure to submit your application information no later st than April 1 , 2017.

Each applicant’s ranking will be based on leadership responsibilities, awards, honors, academic record, career goals and financial need. The recipient must intend to study a major which is related to or can be used by the student in the operations of a public utility.

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Graduation Day | ©ArenaCreative - Fotolia.com

TENNESSEE UTILITY NEWS | www.taud.org

Emergency Operations

Drought Management Plan Now Required For All Water Utilities

Tony Wyatt | West TN Field Supervisor Tennessee Association of Utility Districts

During 2007 and 2008, many parts of Tennessee experienced severe drought. Several utilities across the state were affected by the dry weather.

There are different ways drought can affect a water system. One obvious result of extremely dry weather is a water system’s source becoming depleted. This can have disastrous results and cause customer outages throughout the water system.

Other systems may have sources that provide an adequate supply during periods of drought but experience other problems. Customers tend to use excessive amounts of water to keep lawns and gardens growing as well as watering livestock after ponds and streams have dried up during dry weather. Inadequate infrastructure such as undersized mains and storage tanks can prevent utilities from providing enough flow to some areas during increased usage resulting in low pressures.

Pump stations may also prove insufficient during the high usage.

In 2010, a Drought Management seminar was held in Murfreesboro. Several water systems who were affected by the 2007/2008 drought, were invited by TDEC to attend this meeting. These affected systems were given a deadline to have a drought management plan in place. Remaining water systems were told they would eventually be required to complete a drought management plan, though no deadlines were set at the time.

4th Quarter | Volume 30

In 2016, TDEC rule 0400-45-01-.17(7) requires that all systems have a drought management plan as part of their Emergency Operations Plan. The following timeline is provided for the submittal of drought management plans: (a) Systems serving 3,000 or more connections, including consecutive systems: June 30, 2016. (b) Systems serving more than 1,000 connections and less than 3,000 connections, including consecutive systems: June 30, 2017. (c) Systems serving 1,000 connections or less: June 30, 2018.

To assist in completing your plan, TDEC has provided a document called “Guidance for Developing Community Water System Drought Management Plans” that can be downloaded from http://www.tn.gov/assets/entities/environment/ attachments/droughtmgtplan_guidance.pdf. In this document, you will find the following eight steps for completing your plan: 1. Preplanning – includes establishing the authority to develop a plan as well as system characteristics and risks

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2. Organizing the Planning Process – includes establishing a planning committee, the planning process and identifying goals, objectives and priorities 3. Identify Existing Plans, Partnerships, Policies and Procedures – includes information on existing plans, interconnections, mutual aid agreements and backup sources, ordinances, policies and legal requirements 4. Coordinate with State or Regional Agencies or other Community Water Systems – identify regional considerations and limiting factors 5. Plan the Management Phases and Triggerpoints to those Phases – phases should include: Drought Alert, Voluntary Reductions, Mandatory Restrictions and Emergency Management. Triggerpoints will determine when each phase is implemented.

6. Plan for Implementation – contains information on monitoring sources and usage, notices, compliances and enforcement.

7. Identify the Management Team – Purpose, Structure, Roles and Function – discusses activation, decision making, documentation and deactivation. The management team could include individuals such as operators, mayors, board chairpersons, fire chiefs, etc.

You may also wish to include others from the community.

8. Review, Evaluate and Update the Management Plan – evaluation after implementation, updates every three years and adoption by the utility’s governing body.

While some water systems serving over 3,000 connections were surprised by the June 30, 2016 deadline and had to work quickly to meet the timeframe (or request extensions), smaller utilities have time to study and prepare for their drought management plan.

Although the submittal dates may seem far in the future, you should start preparing now. TAUD has written example plans which are available at http://www.taud. org/Resources/Downloads/Water.htm to assist you in completing your plans. As always, feel free to contact the circuit rider in your area if you have questions or need assistance in preparing your plan.

Terry is one of more than 300 Alliance employees who navigates to cleaner waters.

He and his team ensure regulatory compliance for their communities by: Performing regular maintenance and monitoring throughout the water system

REGULATORY COMPLIANCE

Participating in regular training to keep abreast and updated of changes Building and maintaining positive working relationships with regulatory officials Learn more about our people, our company and the benefits we can bring to your community at AllianceWater.com

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OPERATIONS & MANAGEMEN EXPERTISE

Terry Merritt Division Manager

TENNESSEE UTILITY NEWS | www.taud.org

SUSTAINABILITY A LIST OF TENNESSEE UTILITIES OWNING CROM PRESTRESSED CONCRETE TANKS R

25 Utility District Alcoa Water System Alpha-Talbott Utility District Anderson County Water Authority Arthur Shawanee Utility District Athens Utility Board Atwood Water System Bean Station Utility District Belvidere Rural Utility District Bon Aqua-Lyles Utility District Brentwood Water Department Bristol Water System Calhoun-Charleston Utility District Campbell County Caryville-Jacksboro Utility Commission City of Dyersburg City of Mount Pleasant Claiborne County Utility District Clarksville Gas & Water Cleveland Utilities Clinton Utilities Board Collierville Public Utilities Columbia Power & Water Consolidated Utility District Copper Basin Utility District Cordell Hull Utility District Covington Public Works Crossville Water & Sewer Cumberland Utility District

Dandridge Water & Wastewater Dixie Lee Utility District Dunlap Water System Eastside Utility District Etowah Utilities Fayetteville Public Utilities First Utility District of Hardin County First Utility District of Hawkins County First Utility District of Knox County Glen Hills Utility District Goodlettsville Water System Green County Greeneville Water Commission Hallsdale-Powell Utility District Harpeth Valley Utilities District HB & TS Utility District Hendersonville Utility District Hixson Utility District Jellico Water System Johnson City Water & Sewer Kingsport Water System Knox Chapman Utility District Knoxville Utilities Board LaFayette Utility System LaFollette Utilities Lakeview Utility District LaVergne Utilities Lebanon Water System Lenoir City Utilities Board

Roan Mountain Utility District Lewisburg Water & Savannah Valley Utility Wastewater District Loudon Utilities Savannah Utility Luttrell-Blaine-Corryton Second South Cheatham Utility District Utility District Madison Suburban Utility Sevierville Water Systems District Shady Grove Utility District Mallory Valley Utility District Shelbyville Power, Water and Manchester Water & Sewer Sewage System McMinnville Utilities SmithUtility District Metropolitan Government of Nashville and Davidson County Smyrna Water System Sneedville Utility District Metropolitan Lynchburg/ Soddy-Daisy-Falling Water Moore County Utility District Milcrofton Utility District South Blount County Morristown Utilities System Utility District Murfreesboro Water & Sewer State of Tennessee National Park Service, Tellico Village Property Gatlinburg Owners Newport Utilities Board Tennessee American Water Nickajack Port Authority Company of Marion County Tuckaleechee Utility District Nolensville/College Grove Union Fork-Bakewell Utility District Utility District North Bledsoe County Utility Walden’s Ridge Utility District District Warren County Utility District Northeast Knox Utility District Water Authority of Dickson Norris Water Commission County North Greene Utilities, Inc. West Knox Utility District Oak Ridge National Laboratory West Wilson Utility District Oak Ridge Water System White House Utility District Ocoee Utility District Winchester Utilities Plateau Utility District Poplar Grove Utility District (Current TAUD members in bold print)

CLAIBORNE UTILITY DISTRICT

FAYETTEVILLE PUBLIC UTILITIES

SNEEDVILLE UTILITY DISTRICT

0.75 MG WATER STORAGE TANK

1.3 MG WATER STORAGE TANK

0.25 MG WATER STORAGE TANK

Experienced

Trusted

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CROM 4th Quarter | Volume 30

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Wastewater Biosolids Update

Annual Federal 503 & State Biosolid Management Reports Due Feb. 19 Dewayne Culpepper | Wastewater Technician Tennessee Association of Utility Districts

In the last several months there have been personnel changes both on the federal level and the state level regarding biosolids coordinators.

At EPA Region 7, Royan Teter has replaced Tony Petruska and will be coordinating the activities of the Biosolids

Providing Products for Our Greatest Resource: WATER

Center of Excellence. All EPA-required annual reports for EPA Region 7 must be sent to Teter, per 40 CFR Part 503.18.

On the state level, John Newberry has replaced Bob O’Dette as the State of Tennessee Biosolids Coordinator.

Contact information for both Royan Teter and John Newberry can be found at the end of this article.

Please note that the EPA’s reporting requirements differ from the State of Tennessee requirements. In EPA’s requirements, everyone does not have to send an annual biosolids report to EPA. In Tennessee, however, all generators and preparers of biosolids that land-applies Class B biosolids must submit an annual report per State Biosolids Management Rule Chapter 0400-40-15-.02(8).

The following reporting requirements apply only to publicly owned wastewater treatment plants that land-applies, gives away or sells Class A biosolids or Class B biosolids. If you dispose of your biosolids in an approved sanitary landfill then the following reporting requirements do not apply to you.

For more information on these and other products, call:

NATURAL GAS, WATER & WASTE WATER PRODUCTS Atwood, TN: 1-800-238-3836 Dandridge, TN: 1-800-325-2305 SIGNS & SAFETY PRODUCTS

1-800-223-8594

Striving to Serve Since 1974

www.gcsupplyco.com

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Publicly owned wastewater plants that dispose of their biosolids or sludge in an approved sanitary landfill will need to submit a letter outlining their disposal practice so it is understood that that the system is not required to report. This could save you a visit or call from either EPA or State of Tennessee.

TENNESSEE UTILITY NEWS | www.taud.org

ANNUAL REPORTS SHOULD BE SUBMITTED TO:

EPA REGION 7

STATE OF TN

Royan Teter, Coordinator Biosolids Center of Excellence U.S. EPA - Region 7 WWPD/TOPE/PEST 11201 Renner Boulevard Lenexa, KS 66219

John Newberry, State Biosolids Coordinator Division of Water Resources TN Department of Environment & Conservation William R. Snodgrass Tennessee Tower, 11TH Floor 312 Rosa L. Parks Avenue Nashville, TN 37243-1102

E-mail: Teter.royan@epa.gov Phone: (913) 551-7609 Fax: (913) 551-9609

E-mail: John.Newberry@tn.gov Phone: (615) 532-7743

EPA ANNUAL REPORTING REQUIREMENTS

Just a reminder to all publicly owned wastewater treatment plants for the Use or Disposal (land-applied, given away or sold) of Class A biosolids or Class B biosolids and operates a treatment plant that is designed to treat 1.0 MGD or more, or serves a population of 10,000 persons or more, or any wastewater treatment plant that has a state-approved industrial pretreatment program regardless of size of population or flow are required to submit a annual sludge report to EPA Region 7 before February 19, 2017.

The annual report should contain background information on the generation, use and disposal of biosolids, results of the sludge quality analysis (pollutants), and a description and certification for pathogen and vector attraction reduction requirements. Only information and data collected during January 1, 2016 to December 31, 2016 should be included.

For the Use or Disposal of Class A biosolids or Class B biosolids for wastewater treatment plants with design flow of less than 1.0 MGD, or serves less than a 10,000 population, or has no state-approved industrial pretreatment program will not have to submit a annual report to EPA Region 7. However they must keep all records on file for onsite inspections that demonstrate that their sludge meets the pollutant limits (metals), Class A or B pathogen reduction requirements, vector attraction reduction requirements, and management practices.

4th Quarter | Volume 30

EPA Region 7 Biosolids Coordinator, Royan Teter also asks for any publicly owned wastewater plant that disposes of their sludge in an approved sanitary landfill to submit a letter to him stating what their disposal practice is so it will be understood that the system is not required to report.

STATE OF TENNESSEE ANNUAL REPORTING REQUIREMENTS

State Biosolids Management Rule Chapter 0400-40-15 for land application of non-exceptional quality biosolids requires all generators and preparers of biosolids that land-applies Class B biosolids to submit an annual report per State Biosolids Management Rule Chapter 0400-4015-.02(8). This report should be submitted electronically to the State of Tennessee Division of Water Resources State Biosolids Coordinator by February 19, 2017. This report and other information, if requested, are required to also meet the NPDES permit requirements.

If the permittee is required to report to the EPA, copies of all reports should also be sent to the Division of Water Resources State Biosolids Coordinator by February 19, 2017. This report and other information, if requested, are required to meet the NPDES permit requirements.

In general, annual biosolids reports must be submitted

by February 19th of each calendar year. Please check your NPDES permit for other specific reporting requirements.

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Utility Spotlight

Caryville-Jacksboro Continues To Reap Benefits of SCADA System Lauryn Colquitt | Technical & Customer Interface Specialist Mission Communications

Deteriorating infrastructure continues to plague municipalities across the U.S., compromising local budgets and natural resources. Utility officials nationwide are actively searching for innovative strategies to circumvent these problems. When the Caryville-Jacksboro Utility Commission (CJUC) began restoring its collection system, it successfully avoided $13 million in equipment upgrades and $18,000 in energy costs in just one year of implementation.

The utility first initiated a system-wide evaluation to reverse years of collection system inefficiencies and deterioration. Frank Wallace, CJUC executive secretary, employed several methods of investigation to create a system that would fully meet the community’s present and future needs.

Successfully restoring the collection system not only reduced key problem areas, but offered CJUC substantial savings. Wallace knew that resourceful measures were necessary to save ratepayers from runaway expenses in many areas.

Aside from high-energy consumption, CJUC faced capacity and environmental impacts from inflow and infiltration (I&I). Its collection system had numerous entry points for ground and storm water intrusion. I&I caused peak flows to rise above maximum capacity during rain events, 18

which often overburdened the treatment plants.

In extreme cases, the excess volume caused backups and bypasses to occur. This not only was challenging treatment plant capacity, but it also was shortening equipment life and increasing energy costs.

DEVISING A PLAN

In 2000, Wallace met with U.S. Environmental Protection Agency (EPA) officials at a conference in Tennessee to discuss energy conservation and I&I reduction. He agreed to evaluate the collection system and implement a capacity, management, operations and maintenance (CMOM) program.

Wallace also met with Tim Kazmier of Kazmier & Associates to discuss the managed supervisory control and data acquisition (SCADA) system for reducing operations and maintenance costs.

SCADA systems are recommended for many CMOM programs to assist in gathering data. CJUC did not have a SCADA system in place at that time. Instead, six employees made daily visits to assess its 49 pump stations. Conducting site visits at remote locations can be time consuming.

Cellular-to-web data transmission saves manhours by giving personnel the convenience of accessing the information from any web-enabled device.

TENNESSEE UTILITY NEWS | www.taud.org

“Forty-eight man-hours per day is the time that was spent conducting site visits,” Wallace said. “This was time that could have been better spent elsewhere. We needed easy access to information on our remote stations.”

CREATING A SUSTAINABLE SYSTEM

The towns of Caryville and Jacksboro authorized the utility commission to install remote terminal units (RTUs) on the most critical pump stations. Over several months, Wallace began to see the value of the data the SCADA system provided. Daily visits no longer were required to make equipment assessments. Real-time alarms inform personnel of sensitive issues at each pump station.

“I receive a notification immediately if anything is abnormal at one of our pump stations. We tend to the station right away to avoid damage to equipment. We know the condition of our system at all times,” Wallace said.

Reports like the Pump Runtime vs. Rainfall report began compiling data that could be analyzed by CJUC staff.

Wallace and his staff noticed dramatic increases in pump runtimes and starts and stops after each heavy rainfall.

He added RTUs to the remaining 35 pump stations, where he witnessed similar results.

“The runtime reports gave us a good indication of areas with excessive infiltration,” Wallace said. “The data provided the necessary information to initiate the planning phase of our rehabilitation program. Our treatment costs are $1.50 per 1,000 gal of infiltration. One of our goals was to reduce this as much as possible.”

The next phase of CJUC’s investigation was to conduct field inspections in areas where the runtime versus rainfall data were problematic. In order to upgrade the pipe, specific areas affected by deterioration were plotted on gridlines from district maps. Concrete sewer mains with severe damage were replaced with Class 200 PVC pipe.

Each manhole also was lined with the SpectraShield liner system, a three-layer coating system used to rehabilitate and protect wastewater infrastructure. It shields the manhole from groundwater entering the collection system and reduces infiltration.

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SEEING IS BELIEVING

The efficiency of the SCADA system has reduced site visits from 48 man-hours per day to 30 minutes. This allows CJUC personnel to spend most of their time conducting preventive maintenance—something they did not have time to do in the past. Alarms and alerts also are helping to prevent pump damage, a common problem for collection systems. The pump runtime variance report is emailed to Wallace if runtimes exceed the average. This gives CJUC staff adequate time to fix issues before they are magnified into bigger problems.

Since the system upgrade, CJUC has lowered operation and maintenance costs by an average of $98,000 per year.

Pump station flow has been reduced by 36 million gallons per year. Wallace acknowledged that the SCADA system’s return on investment made the decision to restore rather than rebuild easy. CJUC settled on rehabilitating the existing system for $3.5 million rather than putting $13 million into upgrading the treatment plant to process the excess volume from I&I. CJUC’s pump data show efficient pump alternation with similar runtimes and pump starts on both pumps.

“The decision was a no-brainer. The utility commission and the towns of Caryville and Jacksboro couldn’t place that sort of burden on our community when we didn’t have to,” Wallace said. “Instead, we sought out innovative products that would fulfill the collection system needs along with the needs of the community.”

ENERGY EFFICIENCY UPGRADES

CJUC also implemented a program to reduce energy consumption and costs. An initial energy management system installed at the wastewater treatment facility revealed multiple areas of low energy efficiency. The utility tuned six aerators to sequence on and off for the optimal amount of energy usage and dissolved oxygen for disinfection. The pumps also were sequenced to turn on and off to consume less power. Several other costand energy-saving measures were adopted. As a result of these changes, CJUC saved $18,000 and 200,000 kWh of power in the first year. Energy conservation efforts now save an ongoing yearly average of $21,500.

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“We allowed EPA to audit our collection system for one year so that we could work together to make improvements.

We recognized the importance of making our system more efficient,” Wallace said.

result of its wastewater system optimization. In addition, Tennessee Gov. Bill Haslam awarded CJUC with the Appalachian Regional Commission grant of $421,279 for further wastewater system restoration.

A REWARDING PARTNERSHIP

“The decisions we made throughout the past several years helped us to create a more sustainable system.

The [SCADA] system is incredible. The data that it provides were a vital part of helping us to identify our inefficiencies within the system,” Wallace said. “Without that information, we wouldn’t have the ability to make sound decisions.”

This is equal to powering 739 homes for one year. As a result of its efforts, CJUC received the Outstanding Leadership and Successful Organizational Achievements award for efficiency upgrades, energy conservation, and I&I reduction in late 2012 from EPA. In July 2013, EPA representatives visited the utility commission and the towns of Caryville and Jacksboro to follow up and congratulate them on their achievement of 40% annual energy savings. The wastewater treatment facility will soon benefit from a $250,000 grant awarded by EPA as a

Although CJUC could have chosen the route of adding on to the system, it improvised and followed its plan to rehabilitate instead. The benefits of taking this path made CJUC an award-winning utility that is creating a sustainable system for future generations.

In 2011, CJUC joined the Tennessee Water and Wastewater Energy Efficiency Partnership in conjunction with EPA Region 4, the Tennessee Department of Environment and Conservation and seven surrounding utilities. A combined carbon dioxide emissions savings of 6,696 tons per year was recorded.

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TENNESSEE UTILITY NEWS | www.taud.org

The Power of an Association Mike Keegan | NRWA Analyst National Rural Water Association

“By organizing together with a common agenda, we can accomplish what none of us could achieve on our own. The power of this association is like the power of every association – which is what happens when people join together with a common objective. The result is a force that accomplishes objectives that no one person could accomplish on their own. All of the power of this movement comes from you, the grassroots, all of our accomplishments come from you, and only by organizing together with a common purpose can we realize the power of an association.”

-Doug Anderton | GM, Dade County Water & Sewer Authority; Past NRWA President Nowhere has this axiom been more true than in National Rural Water Association’s defense of territorial (or service area) protection from unfair annexation, condemnation, or competition.

To ensure that borrowers would be able to repay federal loans, Congress included provision 7 U.S.C. §1926(b) in the Consolidated Farm and Rural Development Act 1961. The purpose of 7 U.S.C. §1926(b) is to protect the integrity of the federal government’s outstanding loans by preventing any portion of a water system to be forcibly annexed or “cherry-picked” by another system or municipality. Such annexation would result in the remaining customers being solely responsible for repayment of the loan with fewer customers to share the burden, thereby resulting in a higher cost (hardship) per customer and greater risk of default. This dilemma is of special concern because U.S. Department of Agriculture (USDA) loans are only

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made available to low and moderate-income rural communities based on household per capita income that cannot obtain commercial credit.

The law’s protection is limited to the area where water service is being provided by the utility. It is based on merit; to ensure that economic growth (occurring outside of municipal boundaries) results in the maximum public health advancement, future development, expansion of water service and reduction of the cost of water service for everyone. When municipalities and large private water systems attempt to lay water lines parallel or lay lines in an area already served by the USDA indebted water utility there is always a discussion on who should serve the area. At stake is the alignment of the most profitable portion of service area – that is generally why the larger utility now wants to take over after many years of sustained disinterest.

Membership of NRWA and state associations is comprised of rural water districts and municipalities.

NRWA would only support protection that works fairly for both the cities and the rural water utilities. The §1926(b) law requires the predatory system to work out an arrangement of mutual interest to both water utilities as well as for the customers. The alternative would be to allow larger utilities to unilaterally move into the low cast/high revenue portion of the USDA indebted utility and jeopardize the viability and future growth of the rural utility.

Since the passage of §1926(b), the law has been under continual attack in Congress by utilities that desire

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unfair capture of their neighbor’s service area. Their typical strategy is to use a local territorial controversy to convince their local senator or congressman to make changes under §1926(b) in order to erode its protection.

In each of these cases where the local community was not able to convince its representatives of the merit of §1926(b), NRWA has been successful in marshalling the strength of our association to convince the majority of the remaining representatives or senators to resist changing the law and potentially jeopardizing the entire mission to extend drinking water service to everyone (especially the neediest). Often these debates are the most intensive advocacy campaigns we undertake. And typically, it is other rural water members who are not involved in the particular controversy who use their good relationships with their senators and representatives who are in positions of power to come to the aid of the other members of the rural water movement.

It is likely that without the sustained advocacy of NRWA, the protections in §1926(b) would have been eroded by forces that may not have been right on the merit but happen to have political strength in Congress. Even if you are not actively involved in the particular legislative campaign, your participation in your state association strengthens the overall association and allows us to participate and win in these situations.

The virtue and merit of §1926(b) has been upheld in numerous federal appellate courts. And most all disputes that result in efforts to changes the federal law are not merited by the local facts. For example, in Iowa, a rural water district was very eager to provide water to the disputed territory; however, they needed to know what the water demand would be to provide an appraisal of the new water infrastructure and the city would not cooperate or respond. Then the city proceeded to tell its elected officials that the district would not cooperate and new legislation was needed to allow for forfeiture of their territory.

Defending §1926(b) from attacks in Congress continues to be one of the most beneficial accomplishments and agenda items for NRWA. In Washington, NRWA continually offers assistance and education to any representative or senator by analyzing local disputes or providing 22

understanding of §1926(b) authorities. We are always eager to assist in any helpful way including explanation and education of the current §1926(b) authorities and limitations, or clearing up misunderstandings in local disputes before considering changes to the law.

Litigation utilizing §1926(b) should be the solution of last resort. Most neighboring water utilities are working constructively and cooperatively to resolve local conflicts.

Moreover, numerous neighboring water systems have worked our “good neighbor” relationships through cooperative agreements that provide the highest quality of service to all customers. Again, rural water utilities should only utilize §1926(b) in extreme cases where expanding systems attempt to unilaterally, without discussion, acquire service areas.

The future success of NRWA’s §1926(b) advocacy is dependent on your participation in your association as captured in Anderton’s axiom, “By organizing together with a common agenda, we can accomplish what none of us could achieve on our own…and only by organizing together with a common purpose can we realize the power of an association.”

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TENNESSEE UTILITY NEWS | www.taud.org

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www.tmbwater.com 4th Quarter | Volume 30

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Small Town, Big Idea

A Look at Jonesborough's Proactive Approach to Pump Station Upgrade Asante Cureton | Regional Applications Engineer Xylem, Inc.

The small, historic town of Jonesborough has a slew of significance in the history books of Tennessee and the Deep South. It is known as Tennessee’s oldest town, world renowned for its National Story Telling Festival, and is home to nearly 6,000 people. The Jonesborough Wastewater Department is responsible for the operation and maintenance of the collection system, pump stations, and wastewater treatment plant servicing Jonesborough and neighboring areas of Washington County.

In 2014, the Town completed an upgrade of its wastewater treatment facility to increase capacity to 1 million gallons per day (MGD) with a peak capacity of 2MGD. Even after the upgrade, there were capacity challenges that had to be addressed. Recognizing the issue, the town’s wastewater department took a proactive approach and began an aggressive I&I (inflow and infiltration) reduction program in November of 2015. During the following winter (December 2015 through March 2016), Tennessee and surrounding areas received substantial rainfall, causing the influent pump station that fed into the treatment plant to become overwhelmed.

This resulted in overflows within the collection system immediately preceding the pump station. In spite of the town’s efforts and success

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of removing nearly 2 million gallons of I&I from their system, additional measures were required to properly address the overflow issues. The Director of Environmental Services, Cobern Rasnick met with the Town of Jonesborough’s Mayor Kelly Wolfe, Town Administrator Bob Browning, and Operations Manager Craig Ford, to determine a long term solution to prevent the reoccurrence of sanitary sewer overflows.

SMALL TOWN; BIG IDEA

The Town of Jonesborough brought in the team from the local Xylem branch to assess the situation and design a permanent solution without revamping the entire pump station. A typical backup solution for a pump station is for a municipality or utility to simply install a generator that is hard-wired into the pump station. If the power goes out the switchgear engages and the generator powers on and the pumping continues. Even though the municipality already had redundant power sources, project engineers suggested that simply having a generator as the backup doesn’t account for those scenarios when the switch gear or pumps fail. It also doesn’t allow for additional flow capacity due to lift station constraints, so a backup pump system was recommended to address the needs of the town.

TENNESSEE UTILITY NEWS | www.taud.org

Pictured: The Godwin Dri-Prime Backup System, on site and in place, ready for installation of piping and other components.

Following this recommendation, a plan was developed and presented to the Town of Jonesborough’s Board of Mayor and Alderman for consideration. Approval to proceed was given in July of 2016 for the implementation of a comprehensive redundant backup pump system for the pump station. As much as Jonesborough is a small town in eastern Tennessee, this was a big-time idea and a huge step to ensure their pump station was always online.

“A mechanical failure of our pumps, or a lightning strike that blows out the pump controls, would leave the pump station idle,” says Jonesborough Environmental Services Director Cobern Rasnick, “causing a sanitary sewer overflow and another environmental and embarrassing disaster for the town. Having a backup pump designed to kick on whenever there was a major storm event or when our pumps went down, would keep the sewage flowing under any circumstances. It was a solution that made sense to us, like having a contingency plan in place, giving us the peace of mind we were looking for. The

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added bonus with the backup pump is that we have it available whenever any of our primary pumps in the well require maintenance. It’s always there and ready to go.”

A WELL-ENGINEERED SYSTEM

The pump station at the wastewater treatment plant had four pumps permanently installed, able to handle upwards of 2.2 MGD of maximum flow. The four pumps were set up sequentially, with one as the lead, one as the lag, one to handle additional flow from a storm event, and one pump as a mechanical backup, should one of the other three pumps go down. It was a pretty typical pump station set up. The backup solution that engineers designed for the Jonesborough Water Department was a Godwin Dri-Prime Backup System, or DBS, which was a permanently installed backup pump. Xylem, in conjunction with Town of Jonesborough staff, installed a diesel-driven critically silenced CD225M Dri-Prime pump that could handle 3MGD of flow. So even in the most extreme weather event, the DBS was more than adequate.

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The high level float in the primary pump station wet well activates the pump at a predetermined level, in case of pump station failure or a significant flow event. A level transducer in the secondary wet well was installed to regulate pump revolutions per minute (RPMs) based on flow rates in the wet well.

The pump was also equipped with a critically silenced enclosure to enable ultra-quiet operation when it is running. Another key feature of this solution was the Godwin PrimeGuard controller, which was designed to tie in to the plant SCADA system, enabling plant operators to remotely monitor and control pump activity and to monitor flow levels coming through the pump station. Given the propensity for chilly winters in the Appalachian hills of Jonesborough, the Godwin DBS system was equipped with two cold weather features, including a block heater on the pump engine and heat tape on all of the exposed piping.

Rasnick. “Those were key factors for us. Combined with the reliability of the Godwin brand pumps, we knew we were in good hands.”

The Godwin Dri-Prime Backup System, with the ability to handle whatever flow rates would come into the influent pump station, was ready to go no matter what type of failure occurred – mechanical or electrical. The residents of the historic town of Jonesborough, and the wastewater department personnel, could now be confident that the pump station would be 100% operational, regardless of the severe weather event that might have previously shut it down and wreaked havoc in the collection system.

Asante Cureton is the Regional Applications Engineer in the Southeastern US region for Xylem, Inc. He can be reached at asante. cureton@xyleminc.com.

“Xylem had the engineering expertise, a local presence, and they took care of all the details for us,” continued

Pictured: Much of the piping was direct-buried, but any exposed pipes were to be wrapped with heat tape, to address potential issues with colder weather (right).

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TENNESSEE UTILITY NEWS | www.taud.org

CNG Road Rally From Sea to Shining Sea Pat Riley | General Manager Gibson County Utility District

I thought we would take our CNG message on the road and try to bring public awareness to a larger audience – the American public – while also gaining more national media coverage. A road rally was a great place to start getting the word out, so we called it “CNG Across Tennessee”. I organized five media stops across the state.

Every stop was different but the same message was presented. Each location invited the public, press and local and regional politicians to their event. Awards were presented at each event to those politicians and fleet operators in their area who were supporting the cause of CNG Vehicles. There were approximately 20 vehicles in the rally, from long-haul tractor trucks to pickup trucks and passenger cars.

Pictured: Pat & Julie Riley at the Gibson County Energy Complex in Trenton, TN.

Over the past six years, I have been the chairman of the Natural Gas Vehicle (NGV) Committee for the Tennessee Gas Association. During that time, I organized four Compressed Natural Gas (CNG) Expos. Three were held at War Memorial Auditorium in Nashville and one at Titans’ Stadium. However, the legislative session had become too compressed and after four years, the legislators knew our story and did not have time to attend. It was time to switch gears and try something different.

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During that week I was interviewed by three major television stations and had stories featured in eight newspapers across the state. After reviewing the full scope of the rally’s demographics, we felt we had the potential of reaching over 2 million people over the course of that week. The rally was a huge success in promoting public awareness and strengthening our relationships with our local politicians and state legislators.

I believed it was important to bring this rally concept to a national platform. Once I became the chairman of the American Public Gas Associations’s (APGA) NGV Committee, I presented this idea to the APGA Board of Directors who encouraged me to work with NGVAmerica as a partner.

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The “CNG - From Sea To Shining Sea Road Rally� then became a reality and featured three presenting sponsors: APGA, NGVAmerica, and the American Gas Association.

ANGI Energy Systems and SGA also were sponsors. Many facets of the gas industry came together for this common cause of promoting more NGVs and CNG fueling stations.

Sherrie Merrow of NGVAmerica was an integral part of the rally as she coordinated her membership for media stops along the rally route. Ultimately, we had 13 volunteer media stops across the country. It took eight months of planning to put the stops together and work out the logistics of overnight stays, CNG stations, and volunteer media stops. It turned out that almost half of the stops were NGVAmerica members and half were APGA members.

Sponsorship opportunities were offered at $500, which ensured that a company name and logo would be placed on two pop-up banners that were featured at every media stop and prominently displayed on stage and during media interviews. We also had a line banner with featuring the presenting sponsors, which acted as a backdrop behind all podiums. Based on calculations from the Tennessee road rally, $1,000 of sponsorship money was needed for distribution at media stops to help with the cost of each event. To offset this cost we needed 30 sponsors, but we exceeded expectations and were able to secure 44 sponsors total.

Beginning in Long Beach, Calif., I travelled along I-40 as it was the most direct line across the country and it took two weeks to complete. I brought a 2010 Ford F-150 and a 2015 Chevrolet Tahoe to Long Beach and Michael Kearns with the City of Richmond, Va., brought his new Bi-Fuel Chevrolet Impala. Michael and I made the entire

Pictured: The CNG From Sea to Shining Sea Road Rally route, beginning in Long Beach, California and ending in Washington, D.C.

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TENNESSEE UTILITY NEWS | www.taud.org

coast-to-coast trip, from Long Beach to Washington, D.C. Over the course of the two weeks, many local, state and federal politicians took part in praising the benefits of using natural gas as a transportation fuel. Many rally participants joined in by driving along certain segments of the rally.

The total length of the rally was 3,143 miles. The average cost of CNG along the route was $1.85 per GGE. By comparison, the average cost of gasoline was $2.32 per gallon, which was unusually low. The total CNG fuel used for the entire trip was 136 GGE and cost $251.60.

The total cost of gasoline to make the same trip would have equaled $365. That is a $113.40 difference to travel the same distance and under the same conditions using gasoline.

Pictured: Pat being interviewed in Long Beach, CA at the first rally media stop.

The inaugural “CNG – From Sea to Shining Sea Road Rally” was a huge success. I commend each stop for their willingness to participate and their ability to bring their own unique flair to the rally. This rally met both its mission statement – “to inform and educate the American public to the benefits of natural gas vehicles and the natural gas refueling infrastructure through all local, state and national media outlets” – and its vision statement – “When this rally is complete we will prove that natural gas vehicles can travel across the nation and that there are adequate refueling stations to make this trip a reality.”

Our team was able to successfully spread the CNGV and NGV message across the country and lay the groundwork for future promotional and educational events.

Pictured: Oklahoma Governor Mary Fallin welcoming rally participants in Oklahoma City.

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Highlights

2016 Business of Running a Utility Conference Beth Hardiman | Event Planning & Member Services Tennessee Association of Utility Districts

The 2016 Business of Running A Utility Conference was held at the Gatlinburg Convention Center August 10-12 with over 700 people in attendance, including 113 exhibitors. The highlight of this year's conference was our Super Session Keynote Speaker, former UT football coach Phillip Fulmer. Coach Fulmer's speech on leadership was presented with humor, wit and inspiration. Using several stories from his coaching days, Coach Fulmer captivated the audience and was able to deliver a message that resonated with attendees.

Throughout the Super Session, Michael Atchley of TDEC, Keith Head of USDA, Matt Hinkin of WATE-TV Knoxville, and Doug Anderton of NRWA judged the statewide Best Tasting Water Contest. Region 3 finalist, Etowah Utilities, was awarded statewide winner and will represent

Pictured: Brandon Frost, Harold Masengil & John Goins of Etowah Utilities and TAUD Board President, David Callahan.

Tennessee during the NRWA Great American Taste Test in Washington, DC in February 2017.

TAUD's Awards of Excellence are also presented during the Super Session each year. Congratulations to all of our 2016 award recipients. We thank you so much for you continued participation and support of our Association.

The 2017 Business of Running A Utility Conference will be held at the Gatlinburg Convention Center August 9-11, 2017. We look forward to seeing you there!

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TENNESSEE UTILITY NEWS | www.taud.org

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2016 Awards of Excellence Presented by TAUD Board President David Callahan

JOHN BROWN | CECIL BRANSTETTER LEGACY AWARD

John began his career with Harpeth Valley Utilities District in January of 1996 as Operations Manager and was promoted to General Manager in January of 1999. John was elected to the TAUD Board of Directors in 1999 and in his tenure has served as Secretary, Treasurer, Vice-President and President. He served TAUD as Chairman of the TAUD Retirement Trustees Committee as well as his participation in the Awards, Finance and Budget, Golf, and Legislative Committees for the Association. TAUD Board President, David Callahan describes John as "vocal, loyal and faithful. John was one of the best presidents ever at TAUD." In addition to his work with HVUD and TAUD, he's active in the industry as a member of the American Water Works Association, the American Membrane Technology Association and the Water and Environment Federation. He is involved with the Chamber of Commerce, Grassland Athletic Association, and vestry with his church. He and his wife Junonne have three children Jay, Mary Ellis, and Joe. In his spare time John enjoys golfing, sporting events, and spending time with family.

DEBBIE CARSON | ADMINISTRATIVE PROFESSIONAL OF THE YEAR

Debbie started with Gibson County Municipal Water District in October of 1978. In her 38 years with the district she's served under four different general managers. As Office Manager Debbie is in charge of payroll, accounts payable, general ledger and acts as Human Resources Manager for the district. She's a faithful participant in TAUD conferences and is currently earning TAP credit in the Association's Administrative Professional's certificate program. Co-worker Amy Harrison describes Debbie as "a great boss and friend who wears many hats and has been through many trying times and situations. She takes great pride in her work." She and her husband Rickie have two children Christy and Amanda and two granddaughters Campbell and Madison. Debbie and Rickie are active members of the Dyer Church of Christ In her spare time she enjoys spending time with family at the river and supporting her granddaughters in school plays, tennis and cheer competitions.

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MIKE CLINGENPEEL | ASSOCIATE MEMBER WALL OF FAME

Mike started with HD Supply Waterworks when they opened in Murfreesboro 25 years ago as an outside salesman and was promoted to district manager over Nashville and Murfreesboro. He has excelled as a district manager and has had multiple branches win the prestigious Merit of Excellence award given to the top branch in the region. Mike has been very active as an Associate Member serving as Associate Advisor, Chairman of the Golf Committee and a Board Member of the Tennessee Utility Education Committee. Mike was awarded the TAUD Associate Member of the Year in 2013. His vision for the Association’s golf tournament has allowed us to make sizable donations each year to TUPAC acting as the PAC's largest annual fundraiser. Mike and his wife Debra have three girls and in his spare time he enjoys golf, traveling and spending time with his family.

DUSTIN DOWDY | ASSOCIATE MEMBER WALL OF FAME

Dustin began his career with Southeastern Tank in 2000 as Chief Operating Officer and is now co-owner of the company and is the Director of Sales. He has been an extremely active member of the Association serving as Associate Advisor to the Board, a Finance Committee member since 2006, Associate Member of the Year in 2007 and as Board Chairman of Tennessee Utility Assistance, LLC. Dustin has advocated for utilities through his legislative efforts on both a state and federal level and is a strong supporter of TUPAC. In addition to his involvement with TAUD he's also a member of Georgia Rural Water, Alabama Rural Water, Mississippi Rural Water, Louisiana Rural Water, AWWA, NRWA and WEF. Dustin and his wife Nicole have two children Chandler and Chuck. In his spare time he enjoys spending time at the shooting range, Auburn football, all things Star Wars, and being with his family.

Each year TAUD presents Awards of Excellence to utility employees that have been nominated due to their outstanding and unwavering dedication to Tennessee's utility industry. Award nominations are collected, reviewed and voted on by the TAUD Awards Committee. To nominate a deserving employee, co-worker, or supervisor for an Award of Excellence, visit www.taud.org to download the nominations form to complete for your nominee and send to: TAUD (ATTN: Beth Hardiman), P.O. Box 2529, Murfreesboro, TN. Forms may also be e-mailed (bethhardiman@taud.org) or faxed to (615) 898-8283.

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TAUD EMPLOYEE ANNIVERSARIES

Steve Roberts | 5 Years of Service

Carol Mims | 10 Years of Service

Tony Wyatt | 20 Years of Service

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TENNESSEE UTILITY NEWS | www.taud.org

BRUCE GILES | ALLAN GILL LEADERSHIP AWARD

Bruce serves as General Manager of the First Utility District of Knox County.

Prior to his tenure with FUD, Bruce worked in the water industry for the City of Oak Ridge, CH2M Hill and Cannon & Cannon Engineering. He is a TAUD Board Member and currently serves on the Association's By-Laws and Legislative Committees. Bruce has been extremely proactive in TAUD's Legislative efforts both on a state and national level. He also serves the Association as a member of the TN Utility Management Review Board.

While Bruce is an dynamic TAUD member, he's also active in his utility and community participating in numerous committees including the Loudon County Economic Development Agency and Knox ProCorps. FUD's Human Resources Manager Leea Butler states that "Bruce's management style and team focus has greatly improved overall efficiency and advancement of processes at FUD. Bruce has greatly influenced the district's performance and morale." Bruce and his wife, Rebecca, have four children: Rob, Jessi, Kaitlen, and Kortney as well as three granddaughters: Blayke, Jocelyn, and Aubrie. In his spare time, Bruce enjoys spending time with his family, golfing, hunting, and fishing.

CODY LOVETT | ROGER BOOHER YOUNG PROFESSIONAL AWARD

Cody began his career with HB & TS in 2011 after graduating Cum Laude from Freed-Hardeman University with a degree in Finance and Business Management. At HB & TS, he acquired a Distribution II license assisting the Operations Manager with the district's water quality, cross connection control, GIS mapping, SCADA and the implementation of AMI meter reading.

In 2014 Cody obtained an MBA from Bethel University and was promoted to Chief Digital Officer for Information Technology. Cody is an active member of TAUD attending training and assisting as a proctor for the Association's Cross Connection Control classes. HB & TS General Manager Tom Puckett describes Cody as "an asset to the utility district and to the water profession in general. He has a strong work ethic and is the example of a dedicated employee. He is our future leadership." Cody and his wife Nikki have a daughter Reagan. In his spare time Cody serves as youth minister for his church, referees youth basketball games and enjoys basketball and dirt track racing.

G & C SUPPLY | ASSOCIATE MEMBER OF THE YEAR

Founded in 1974 in Atwood, TN, G & C Supply has been a leader in wholesale distribution for the water, wastewater and gas industry. G & C joined TAUD in 1983 and have been loyal and active members throughout their 33 years of membership. They have been instrumental in their participation with the Operator Expo and Business of Running A Utility Conference as well as operator training through the TAUD training station. G & C provides strong support to our region meeting program especially in our west TN regions as speakers and sponsors. They serve seven other states in the southeast and belong to 23 other associations that provide support to utility industry. TAUD would like to thank G & C Supply for their loyalty, dedication and friendship throughout the years.

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DON SCHOLES | CECIL BRANSTETTER LEGACY AWARD

Don is a partner at Branstetter, Stranch and Jennings law firm where he specializes in Public Utility and Municipality Law. Before joining the firm he worked as General Counsel of the Tennessee Public Service Commission (now the Tennessee Regulatory Authority). Don has dedicated his career to utility law. He serves as TAUD's General Counsel. He drafts legislation on the Association's behalf, reviews and advises all bills filed with the Tennessee General Assembly. Don was instrumental in the development of our Policy Manual and Commissioner Handbook. He's a regular contributor to the Tennessee Utility News magazine and speaks frequently at TAUD conferences. The Association would not be where it is today without Don's wisdom, guidance and dedication to utility law. In addition to his role with the Association, he is also affiliated with the Nashville and Tennessee Bar Associations, the Tennessee Municipal Attorneys Association and the National Rural Water Association. Don and his late wife Elaine have two girls Claire and Mari Leigh. In his limited spare time Don enjoys reading, UT football and drinking tea.

36

TENNESSEE UTILITY NEWS | www.taud.org

4th Quarter | Volume 30

37

TUPAC Golf Tournament Larry Lewis | Source Water Technician Tennessee Association of Utility Districts

In conjunction with TAUD's Business of Running a Utility Conference, the TUPAC Golf Tournament was held on August 10, 2016 at the Sevierville Golf Club in Sevierville.

We had a field of 110 golfers participate this year creating a very successful fundraiser for TUPAC. The Golf Committee worked hard to make this tournament a success and we appreciate their work.

Committee members are Mike Clingenpeel (Chairman), Keener Billups, Josh Cravins, Paolo Fonda, Dustin Henderson, Duke Julian, Larry Lewis, Marc Nichols, Caroline Oakes, Ashley Pealer-Richards, Rick Pearson, and Carolyn Yates.

38

TENNESSEE UTILITY NEWS | www.taud.org

THANK YOU TO OUR 2016 TOURNAMENT SPONSORS: Affinity Benefits of Tennessee American Development Corporation BAR Environmental, Inc. Bass, Berry and Sims Bob Ellis and Cathie Ingram Branstetter, Stranch, & Jennings C.I. Thornburg Co., Inc Consolidated Pipe & Supply Co. Crom Corporation DataFlyte, Inc. Eco-Tech, Inc. G&C Supply Company GRW Engineers, Inc. Guthrie Sales & Services Company HD Supply Waterworks Hethcoat and Davis ICA Engineering J.R. Wauford & Company Jackson Thornton & Co., P.C. Joe May & Ralph Cooper, Lobbyists Kidwell & Company M&H/Kennedy Valve McWane Ductile Next Generation Underwriters Preload RateStudies Rye Engineering PLC S & S Utility Sales, LLC Southeastern Tank, Inc. Southern Pipe & Supply SSR-Smith Seckman Reid, Inc. Sunbelt Insurance Group TAUD Board of Directors TAUD Golf Committee TAUD Legislative Committee TN811 TUA Tyler Union United Systems and Software Inc. United Utilities Inc W & W Engineering, LLC Wascon, Inc. Wiley Bros. - Aintree Capital LLC Wilmington Trust, N.A. Xylem Dewatering Solutions, Inc. 4th Quarter | Volume 30

1ST FLIGHT

Mike Clingenpeel, Joe Rewa, Tom Atchley, Rick Pearson (not pictured), & Mark Miller (not pictured)

2ND FLIGHT

Jerry Kerley, Ashley Pealer-Richards, Dylan Richards (not pictured), Steve Hill (not pictured) & Mike Clingenpeel

3RD FLIGHT

Mike Clingenpeel, Seth Rye, Justin Taute, Joey Hardin, & Cass Rye

MOST CHALLENGED TEAM

Mike Sheppard, Paden Spears, Nick Langley (not pictured), Keith Maness (not pictured) & Mike Clingenpeel

39

REGION MEETING NEWS >>> Region meetings are held quarterly throughout the year and provide a unique opportunity to network with others in the utility industry. Speakers present topics that are current, informative and beneficial to utilities and related industries.

Some recent presentations include: updates on training, industry rules, reporting and regulation, insurance provisions, workplace safety, and what’s upcoming in new and innovative smart technology. TAUD encourages you to be ‘in-theknow’ and get involved in your region.

Region 2 Meeting Wayne Hastings & Mark McKinney, Region Leaders September 7, 2016 Meeting Location: Uncle Buck's Restaurant at Bass Pro Shop in Kodak Attendance: 102 Speakers/Presenters: Seth Dobyns of Gresham Smith and Partners, Dean Clark of Underwater Construction Corporation, Kathy Quartermaine of TN811, Kirk Morris and Allen Hand of USDA RD, and Mark Butler, Steve Roberts and Kirk Smith of TAUD Pictured: Ashley Richards of J.R. Wauford & Co. presenting during the Region 1 meeting July 21 in Bristol.

Thank You to Our Meeting Sponsors: Gresham Smith and Partners and Principle Environmental

Region 1 Meeting Jeremy Jones, Region Leader July 21, 2016

Thank You to Our Door Prize Contributors: ADC, CTI Engineers, BWSC, JR Wauford & Co., McWane Ductile, Hydro International, Microbac Laboratories, HD Supply, Walter A. Wood Supply, Aulick Chemical, Southeastern Tank, TN811 and Rye Engineering

Meeting Location: Uncle Buck’s Restaurant at Bass Pro Shop in Bristol

Next Meeting: December 7, 2016

Attendance: 75 Speakers/Presenters: Ashley Richards of J.R. Wauford & Co., Dina Gouge of Southeastern Tank, Seth Rye of Rye Engineering, TAUD Board President David Callahan, Kevin Rice of the Johnson City EFO, Louis Trivett of USDA RD, Gray Stotherd of First TN Development District, and Mark Butler, Steve Roberts and Kirk Smith of TAUD Thank You to Our Meeting Sponsors: Wascon, ADC, Rye Engineering, J.R. Wauford & Co., and Southeastern Tank Thank You to Our Door Prize Contributors: ADC, Wascon, Southeastern Tank, JR Wauford & Co., Mueller, Gresham Smith & Partners, Mattern & Craig, Utility Management Group, Valley Wholesale, Aulick Chemicals and Rye Engineering Next Meeting: TBA

40

Pictured: TAUD Board President David Callahan at the Region 2 meeting in Kodak.

TENNESSEE UTILITY NEWS | www.taud.org

TAUD REGION LEADERS REGION 1: Jeremy Jones REGION 2: Wayne Hastings

Mark McKinney REGION 3: Jimmy Langley REGION 4: Buster Harmon REGION 5: Tom Faulk REGION 6: Cathy Dradt REGION 7: Lisa Porter REGION 8: Michael Johnson

Randy Gregory REGION 9: Scott Miller REGION 10: Tim Lawson

Allen Joslyn REGION 11: Chandrika Winston

First Utility District of Hawkins County West Knox Utility District First Utility District of Knox County Luttrell-Blaine-Corryton Utility District Byrdstown Water Department West Wilson Utility District South Giles Utility District Lawrenceburg Utility Systems County Wide Utility District City of Dyer Water Authority of Dickson County Ocoee Utility District Big Creek Utility District Memphis Light, Gas & Water

Region 3 Meeting Jimmy Langley, Region Leader September 8, 2016 Meeting Location: Lafollette Community Center Attendance: 31 Speakers/Presenters: David Kiefe of Gresham Smith & Partners, Jimmy Langley of Luttrell-Blaine-Corryton UD, Kathy Quartermaine of TN811, Erich Webber of the Knoxville EFO, Kirk Morris of USDA RD, and Mark Butler, Steve Roberts and Kirk Smith of TAUD Thank You to Our Meeting Sponsor: Gresham Smith & Partners Thank You to Our Door Prize Contributors: ADC, W & W Engineering, Southeastern Tank, McWane Ductile, Aulick Chemical, Microbac Laboratories, TN811 and Rye Engineering Next Meeting: December 8, 2016

Region 4 Meeting Buster Harmon, Region Leader August 17, 2016 Meeting Location: Nick's Restaurant in Cookeville Attendance: 47 Speakers/Presenters: Jim Melrose of NAFECO, Chuck Page of ADC, TAUD Board President David Callahan, Kathy Quartermaine of TN811, David Phillips of the Cookeville EFO, Chris Hampton of USDA RD, Virginia Solimine of Upper Cumberland Development District, and Bob Freudenthal, Mark Butler, Kevin Gilliam, Steve Roberts and Kirk Smith of TAUD Thank You to Our Meeting Sponsor: NAFECO and ADC Thank You to Our Door Prize Contributors: ADC, Southeastern Tank, HD Supply, JR Wauford & Co., Microbac Laboratories, Walter A. Wood Supply, TN811 and Rye Engineering Next Meeting: TBA

Cumberland Machine Co. 1008-C Whites CreekNorth Pike, Nashville, TN 37208 37207 1305 Fourth Avenue Nashville, TN Office (615)454-4661 | Fax (615) 255-7373 Fax (615)(615)953-3781 255-9585

Pump Services Division

Field Service Repair For Pumps & Pump Stations New Pump Sales Vertical Pump Repair Field Welding Service Field Mechanical Service Gearbox Repair

Machine Shop Division

Full Service Machine Shop Conventional And CNC Machining Large Diameter Turning And Milling Fabrication & Welding Services Onsite Mechanical Services Design And Engineering Services www.cumberlandmachine.com email: cballentine@cumberlandmachine.com

4th Quarter | Volume 30

41

REGION MEETING NEWS >>> Region 5 and 6 Meeting Tom Faulk & Cathy Dradt, Region Leaders July 27, 2016 Meeting Location: Xylem in Antioch Attendance: 73 Speakers/Presenters: Brian Harstine of ServLine, Ken Albaugh of Xylem Dewatering Solutions, Steven McCoy of Raymond James, Jason Fryer of TN811, Michael Murphy and Jordan Fry of the Nashville EFO and Bob Freudenthal, Mark Butler, JW Griffin, Kirk Smith and Larry Lewis of TAUD. Thank You to our Meeting Sponsor: Xylem Thank You to our Door Prize Contributors: ADC, Xylem, Hayes Pipe Supply Co., JR Wauford & Co., McWane Ductile, HD Supply, George C. Paris Co., Walter A. Wood Supply, TN811 and Rye Engineering

Pictured: The Jackson General's mascot Sarge befriends John Greer after the Region 8 & 11 joint meeting July 12.

Next Meeting: Region 5 on November 10, 2016 and Region 6 TBA

Region 7 Meeting Lisa Porter, Region Leader June 29, 2016 Meeting Location: David Crockett State Park Restaurant in Lawrenceburg Attendance: 32 Speakers/Presenters: Jim Marshall of Jackson Thornton Utility Consultants, Stephen Lee of JR Wauford & Co., Will Pride of the Columbia EFO and Tony Wyatt, Kevin Gilliam, Kirk Smith and Larry Lewis of TAUD. Thank You to our Meeting Sponsors: Jackson Thornton Utility Consultants and JR Wauford & Co. Thank You to our Door Prize Contributors: ADC, Griggs & Maloney, Lawrenceburg Utility System, JR Wauford & Co., and Xylem Next Meeting: TBA

42

Pictured: Duke & Jessica Julian of United Utilities enjoying a presentation during the Region 9 Meeting at the Water Authority of Dickson County.

For more information on how you can become involved with TAUD ‘s Region Meetings, please contact: Larry Lewis (731)234-0380 | larrylewis@taud.org

TENNESSEE UTILITY NEWS | www.taud.org

Region 8 and 11 Meeting Michael Johnson, Randy Gregory & Chandrika Winston, Region Leaders July 12, 2016 Meeting Location: Ballpark at Jackson Attendance: 52 Speakers/Presenters: Mike Wetherington of ADC, Dustin Dowdy of Southeastern Tank, Tim Rogers of Rogers Hydrant Service, Cass Rye of Rye Engineering, John Greer of the Comptroller’s Office, Brian Harstine of ServLine, TAUD Board President David Callahan, Josh Wilkerson of USDA RD and Bob Freudenthal, Mark Butler, Greg Baker and Kirk Smith of TAUD Thank You to our Meeting Sponsors: ADC, Southeastern Tank and Rye Engineering Thank You to our Door Prize Contributors: ADC, Gibson County UD, Rogers Hydrant Service, Southeastern Tank and Rye Engineering Next Meeting: Region 8 TBA and Region 11 on November 19, 2016 Region 9 Meeting Scott Miller, Region Leader September 22, 2016 Meeting Location: Water Authority of Dickson County Attendance: 41 Speakers/Presenters: Dustin Dowdy of Southeastern Tank, Jason McGee of ADC, TAUD Board President David Callahan, and Mark Butler, Tony Wyatt, Dewayne Culpepper, Kirk Smith and Larry Lewis of TAUD Thank You to our Meeting Sponsors: Southeastern Tank and ADC Thank You to our Door Prize Contributors: ADC, E-One Pumps, Consolidated Pipe, United Utilities, Southeastern Tank, Godwin Pumps, TUEC Fishing Trail, Walter A. Wood Supply and Rye Engineering Next Meeting: Best Tasting Water Contest March 16, 2017

4th Quarter | Volume 30

Region 10 Meeting Tim Lawson & Allen Joslyn, Region Leaders August 24, 2016 Meeting Location: Monteagle City Hall Attendance: 63 Speakers/Presenters: David Collette of North West UD, Tim Kazmier of Kazmier & Associates, Harvey Klaer of Zaps, Jamie Carden and Nate Bowe of McGill Associates, TAUD Board President David Callahan, Garry Burriss of the Chattanooga EFO, Anna West of USDA RD, Chuck Hammonds of Southeast Tennessee Development District and Bob Freudenthal, Mark Butler, Kevin Gilliam, JW Griffin, Kirk Smith and Larry Lewis of TAUD Thank You to our Meeting Sponsor: McGill Associates Thank You to our Door Prize Contributors: ADC, HD Supply, McGill Associates, Southeastern Tank, S&S Sales, McWane Ductile, Trilec, Walter A. Wood Supply and Rye Engineering Next Meeting: November 17, 2016

Effective Utility Management Services » » » » » » » » » » »

Comprehensive Engineering Services Water Loss System Audits Capital Improvement Plans Asset Management Plans System Mapping & GIS Services Pressure Studies & Management Plans Policy Analysis & Development Rate Studies Efficiency Studies Meter Reading Assessments System Modeling

CONTACT:

Jamie Carden, PE, Principal

865.540.0801 Knoxville // mcgillengineers.com

43

UPCOMING CLASSES >>> Classes listed occur while this issue is current. For more information or to register for any of these classes, visit www.taud.org.

CHATTANOOGA

Eastside Utility District | 3018 Hickory Valley Rd.

12/6 Bacteriological Sampling 12/7* Bacteriological Monitoring & Reporting

6 hrs. WT/DS 12 hrs. WT/DS

CHATTANOOGA

TN American Water Building | 1490 Riverside Dr.

2/21 Cross Connection Renewal 2/22** Cross Connection Basic

Questions? Call us!

(615) 900-1000

Get complete information & register for any of these courses online at www.taud.org. Choose “Training”, then “List All” or select a specific category: Water Treatment / Distribution Wastewater / Collection Certification Prep Conferences Backflow Training Safety Natural Gas Commissioner Training FEES VARY DEPENDING ON CLASS Members $85-$360 Non- Members $90-$720 2-day class (*) 3-day class (**) 4-day class (***) 5-day class (****)

44

6 hrs. Any Cert.

12 hrs. Any Cert.

CLARKSVILLE

Clarksville Gas & Water | 2215 Madison St.

1/24 Cross Connection Renewal 1/25** Cross Connection Basic

6 hrs. Any Cert.

12 hrs. Any Cert.

JACKSON

JEA Training Facility | 320 Hwy 45 By-Pass

1/30*** Basic Math for Utility Operators 2/7 Cross Connection Renewal 2/8** Cross Connection Basic 2/15 WW Issues & Regulation Update 2/16 Collection System Issues & Update

24 hrs. WT/DS 6 hrs. Any Cert.

12 hrs. Any Cert.

6 hrs. WW 6 hrs. CS

GRAY

Johnson City Fire Hall | 106 Gray Commons Circle 1/23**** Fundamentals of Water Treatment 2/27**** Fundamentals of Water Distribution

12 hrs. WT 6 hrs. DS

KNOXVILLE

Larry Fleming KUB Facility | 835 E. Jackson St.

2/22 2/23

Intro to GPS Data Collection CPR/AED/First Aid Class

6 hrs. CS/DS 6 hrs. Any

MARYVILLE

Alcoa Water Filtration Plant | 302 Sam Houston School Rd.

2/6*** Basic Math for Utility Operators

24 hrs. WT/DS

TENNESSEE UTILITY NEWS | www.taud.org

MURFREESBORO

TAUD Training Station | 840 Commercial Ct.

11/15 Cross Connection Renewal 11/16** Cross Connection Basic 1/3*** Basic Math for Utility Operators 1/9**** Fundamentals of Water Treatment 1/10 Cross Connection Renewal 1/11** Cross Connection Basic 2/6**** Fundamentals of Collection Systems 2/7** Practical Math for WW Operators 2/13**** Fundamentals of Water Distribution 2/27**** Fundamentals of Wastewater Treatment

4th Quarter | Volume 30

6 hrs. Any Cert.

12 hrs. Any Cert.

24 hrs. WT/DS 12 hrs. WT 6 hrs. Any Cert.

12 hrs. Any Cert.

6 hrs. CS 12 hrs. WW 6 hrs. DS 12 hrs. WW

Serv ing you sinc e 198 8

45

2016 Administrative Professionals Conference

December 1-2, 2016 | Airport Embassy Suites Hotel | 10 Century Blvd. | Nashville, TN | (615) 871-0033

TAUD's Administrative Professionals Conference is an opportunity for administrative personnel to learn valuable skills that benefit today’s workplace. Administrators interact extensively with people daily and this conference aims to address topics such as customer service, human resources, and utility policies. It is also host to the TAUD Administrative Professionals (TAP) program.

The TAP program was designed to promote and educate those striving for administrative excellence. The requirements for the program cover a series of topics relevant to the skills necessary to become a certified Administrative Professional in the utility industry. The program requires completion of thirty (30) hours of course work in office management, financial administration, legal and personnel issues, personal development, and on-site system evaluation (applicable to your specific utility).

To register, please fill out the form on the opposite page and submit with your payment to the address provided.

You may also register online at taud.org. Click on the Conferences tab, then Administrative Professionals.

For more information about this conference or to request an application for the TAP program, please contact Beth Hardiman at (615) 900-1014 or by e-mail at bethhardiman@taud.org.

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HOTEL INFORMATION Airport Embassy Suites Hotel 10 Century Blvd., Nashville, TN 37214 (615) 871-0033 Room Rate: $142 S/D

Reservation Deadline: November 11 We strongly encourage attendees to make reservations as soon as possible. Room availability cannot be guaranteed after the TAUD room block cut-off date has passed.

CONFERENCE SCHEDULE Eight (8) Hours of TAP & Commissioner Credits Available!

THURSDAY, DECEMBER 1

8:00am - 9:00am Breakfast & Registration

9:00am - 12:00pm Sessions 12:00pm - 1:00pm Lunch

1:00pm - 4:00pm Sessions

FRIDAY, DECEMBER 2

7:30am - 8:30am Breakfast 8:30am - 11:30am Sessions

TENNESSEE UTILITY NEWS | www.taud.org

Administrative Professionals Conference | December 1-2, 2016 Airport Embassy Suites Hotel | Nashville, TN You may also register online at http://www.taud.org REGISTRANT 1: _________________________________________________________________ REGISTRANT 2: _________________________________________________________________ REGISTRANT 3: _________________________________________________________________ REGISTRANT 4: _________________________________________________________________ UTILITY/COMPANY: ______________________________________________________________ BUSINESS ADDRESS: _____________________________________________________________ CITY: ______________________________________ PHONE: (____) _____ - _________

STATE: ________

ZIP: ___________

E-MAIL: _______________________________________

REGISTRATION FEES:

By November 18, 2016 Number of Registrants TAUD Member $230 x_____ Non-Member $415 x_____ One day only $125 x_____ After November 18, 2016 Number of Registrants TAUD Member $255 x_____ Non-Member $440 x_____ One day only $225 x_____

Total Amount Due: $________ Please make checks payable to TAUD. If preferred, you may also pay by credit card.

Only provide your credit card information on forms that are to be direct mailed or faxed.

We cannot accept credit card information via e-mail, including attachments.

CREDIT CARD NUMBER: __________________________ EXP. DATE: _________ AMOUNT: ____________ CARD HOLDER NAME: __________________________ SIGNATURE: _____________________________ BILLING ADDRESS: ______________________________________________ ZIP: ________________ EMAIL FOR RECEIPT: _______________________________________________________________

TAUD Refund Policy: All cancellations must be received in writing. A full refund will be issued (less a $50 processing fee) if cancellation is received at least 15 working days prior

to the conference. Cancellations received between 5 & 14 business days prior to the conference are eligible to receive a half refund. No refunds will be issued if cancellation notice is received less than 5 business days prior to the conference. Substitutes are always welcome. th

4 Quarter | Volume 30

REGISTRATION

Send completed forms & payment to: TAUD P.O. Box 8041 Murfreesboro, TN 37133-8041 Fax: (615) 898-8283 | Questions? (615) 896-9022

ADMINISTRATIVE PROFESSIONALS CONFERENCE

REGISTRATION FORM please print

Please make copies of this form for more than 4 registrants

47

TAUD Needs YOU Each year, TAUD sends a group of representatives to Washington, D.C. for NRWA's annual Rural Water Rally.

During this visit, TAUD's group will meet with Tennessee's Congressional delegates to discuss future funding and the importance of TAUD's technical assistance program to utilities in Tennessee. If your system has received exceptional assistance from one of our Circuit Riders, please consider submitting a letter to TAUD about your experience. The letters of appreciation that we receive are essential when communicating the necessity of technical assistance programs in small communities to members of Congress.

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TENNESSEE UTILITY NEWS | www.taud.org

ADVERTISER INDEX >>> Alliance Water Resources pg. 14 American Development Corporation Inside Front Cover American Tank Maintenance pg. 36 C2RL Engineers pg. 10 C.I. Thornburg pg. 38 CROM Corporation pg. 15 Cumberland Machine Company pg. 41 ESC Lab Sciences pg. 20 G & C Supply Company pg. 16 Joel B. Spaulding & Company pg. 30 Mainstream Commercial Divers pg. 45 McGill Associates pg. 43 Pittsburg Tank & Tower Company pg. 22 SEDC pg. 37 Sensus pg. 7 Southeastern Tank Back Cover Tennessee Utility Assistance pg. 4 Thornton, Musso, and Bellamin pg. 23 Wascon pg. 34 Wiley Bros.-Aintree Capital Inside Back Cover

Interested in Advertising?

TN Utility Ne

Final Trim Size:

Two of TAUD's most valuable resources, the Membership Directory & Training Station Wall Calendar are published annually. While the Directory is only distributed to members of the Association, the Calendar is directly mailed to every active operator and utility in the state.

4th Quarter | Volume 30

7.375” x 8.87 5”

¼ Page

Business Card Horizontal

3.5625” x 4.31

25”

NUMBER OF

Advertising

½ Page

Black & White

7.375” x 4.31 25” Business Card Vertical

3.5625” x 2.03 13”

ISSU

RK COLOR:

Black & Whi

te

DATE SUBMITT

Ads Business Card Quarter Page Half Page Full Page

Full Color Ads

Business Card Quarter Page Half Page Full Page Inside Cove r Back Cover

2.0313” x 3.56 25”

ES: Full Year / 4 issues 1 st Quarter (Content Dead line: January st 2 nd Quarter 1) (Content Dead line: April 1 st 3 rd Quarter (Con tent Deadline: July st ) 4 th Quarter 1) (Content Dead line: October st AD SIZE: 1) Business card Full Page Quarter Page Inside Cove Half Page r Back Cover ART WO A PU

per issue

$200 $350 $500 $750 per issue

$400 $850 $1,425 $1,920 $2,400 $2,400

Rates Full Year

$500 $1,200 $1,800 $2,400

Full Year

$1,100 $3,200 $5,000 $6,670 $8,600 $8,600

Full payment advertisem should be received prior ent, has been made unless an installmen to running t agreement . Cancellation prior to the content deadl s must be received 30 placed (see days ine in which subm the will not be accep ission deadlines at left). ad would be will be publis ted once the deadline has Cancellations hed responsible for in that issue and the passed; your ad adver payment are: the service rendered. Accep tiser will be company check table forms and American of , VISA, Maste Express. rcard, Discov er All artwork dpi) & in onemust be submitted in JPEG. All fonts of the following formahigh resolution (300 B L I C AT ION OF artwork. Color and graphics should bets: PDF, EPS, TIFF, or THE TE NNESS should be sent files must be in supplied embedded into the REGION E E A in CMYK mode S S O C I A the via e-mail to WS | C T I Ofile . Ads vanessasolis@t FullN EColo N isOtoo Ularge r ONFERENCE REG T I LtoI Te-mai aud.org. make other Farran Y l, S T I S T R AT R I conta gements. D I please C T Sct Vanes If ION | sa to UPCOM 3 rd

Tennessee Utility News

ED: ______ ___

ING OP ER

Quarte

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AT O R T 2 016 | RAININ _________ Vol. 30 G | NE _ W TA U D S TA F F E ______ MEMBE _________ RS CONTACT NAM _________ E ______ _________ _________ _____ PRO BILLING ADD _________ DUC T/SERVIC RESS ______ _________ E ______ _________ ___ EMAIL ADD ___ PHONE _________ _________ RESS ______ NUMBER (___ _________ _________ _________ _ ___ ___ CITY/STA )_______ If preferre _________ - _________ TE ______ d, _________ Only prov you may use you _________ __ ____ r ide _____ ZIP PLEASE INVO We cannot your credit card Master Card, Ame _______ ICE rican info accept cred PAYMENT ENC it card info rmation on forms Express, Discover LOSED that or Visa rmation via CREDIT CAR BUSIN email, incluare to be direct mai .

D NUMBER ESS IS led or faxe ding atta SUE _________ chm d. ents CARD HOLDER _________ .

NAME ___ _________ _________ _________ BILLING ADD _________ EXP. DATE RESS ______ _________ _________ _________ _______ RECEIPT NEED _ TOTAL DUE _________ SIGNATURE ED? _________ _________ YES ___ ___ _ NO SEND _________ ______ CITY RECEIPT TO _________ /STATE ___ _________ ____ _________ Please send _________ ______ ZIP payment _________ _______ info _________ TAUD | P.O. rmation or chec _________ k (ma Box 8041 ______ | Murfree de payable to TAU

By advertising in one, or all, of TAUD's publications, you're not only making an investment in your business, but also ensuring that your message directly reaches your target audience.

For more information, please contact Vanessa Solis at (615) 900-1015 or by e-mail at vanessasolis@taud.org.

25”

Full Page (no bleed)

8.5” x 10.875”

Associate Members are welcome to advertise in any of TAUD's publications, including the Tennessee Utility News (TUN) magazine, the annual TAUD Membership Directory and Training Station Wall Calendar.

A quarterly magazine, the TUN has an average annual circulation of 20,000 recipients, consisting of readers in the water, wastewater and natural gas industries. This includes managers, operators, state legislators, rural and economic community development officials, as well as state and federal agencies. The TUN is also available to read on e-reader and tablet devices, via issuu.com.

ws Magazine

8.375” x 10.6

Full Page (w/bleed)

COMPANY NAM

sboro, TN Fax: (615 37133 ) 898-828 3

12 W W T P Plans R eview 16 2 0 16 Proced Operat ures or Exp o High 30 Fina lights ncing To D o 32 Whe or Not n to Re pair

or Rep lac

To D o e Pipe

D) to:

Commission e Insuran r The Upda ce Really Need tes You to Know

49

GA ME - SPOT TH E D I FFE RE NCE S

Find 10 differences between the original photo (pictured top) and the altered photo (pictured bottom).

frog Find age 38! np o50

TENNESSEE UTILITY NEWS | www.taud.org

4th Quarter | Volume 30

51

P.O. Box 2529 Murfreesboro, TN 37133-2529 www.taud.org

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