Tennessee Utility News - 2018 Technology Issue

A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S

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C O N F E R E N C E H I G H L I G H T S | R E G I O N N E W S | T D E C P R O P O S E D R U L E U P D AT E S | U P C O M I N G O P E R AT O R T R A I N I N G

Tennessee Utility News TECHNOLOGY ISSUE

8 First Annual TUEC Raffle 2 3 Real Time Corrosion Monitoring in Drinking Water

4 2 Hixson Utility District Implements

Utility Spotlight:

Murfreesboro Water Resources

Cellular Pressure Monitoring Technology

3 7 2018 Tournament Trail Schedule

The results are in!

Order your copy today.

2017

Compensation & Benefits Survey Results

Visit www.taud.org for complete details.

Questions? Call (615) 896-9022.

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TENNESSEE UTILITY NEWS | www.taud.org

TAUD SUPERBOOSTERS >>> Superboosters are Associate Members that provide sponsorship for TAUD events and more...

American Development Corp.

Core & Main Cumberland Insurance Agency Kidwell & Company Next Generation Underwriters Rye Engineering, PLC ServLine Southeastern Tank, Inc. Tennessee Utility Assistance Wascon, Inc. Wiley Bros.-Aintree Capital LLC Branstetter Stranch & Jennings Brenntag Midsouth C.I. Thornburg Co., Inc. Consolidated Pipe & Supply GRW Engineers, Inc. Jackson Thornton & Co., P.C. James C. Hailey & Co. Master Meter, Inc. McWane Ductile National Meter & Automation S & S Utility Sales, LLC Sherrard Roe Voigt & Harbison, PLC Southern Pipe & Supply Southern Sales Co. Tennessee 811 W & W Engineering, LLC Wilmington Trust, N.A. Xylem, Inc.

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ECO-TECH, Inc. John Bouchard & Sons Company M&H Kennedy Valve McGill Associates, P.A. Smith Seckman Reid, Inc. Tencarva Machinery Company

Alliance Water Resources Insituform Technologies Jacobs Engineering Kazmier & Associates, Inc. Kentucky Glass Lined Tank Systems, Inc. Magnolia River Services Southern Vac Stringfellow Inc. United Systems & Software, Inc. USDA Rural Development Veteran Management Services

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New Members

T h e s e m e m b e r s j o i n e d t h e A s s o c i a t i o n i n t h e f o u r t h q u a r t e r.

SUPERBOOSTERS *Silver **Gold ***Platinum ****Diamond

ASSOCIATES

EA Tanks Smith & Loveless

Over 700 members strong, TAUD is the source for utilities and industry enterprises to network, share knowledge and strengthen the water, wastewater & natural gas utilities in Tennessee.

Join today by visiting www.taud.org.

Fast Financing!

TUA works with you to get your utility needs financed quickly so you can focus on providing quality service to your customers. Financing opportunities from $150,000 to $50,000,000 available, with terms up to 30 years.

For more information, contact TUA today:

Mark L. Butler

Registered Municipal Advisor

615.557.5780

MarkLButler@taud.org PO Box 291924 Nashville, TN 37229 Tennessee Utility Assistance, LLC (TUA), a subsidiary of the Tennessee Association of Utility Districts, is a federally registered municipal advisor with the Securities and Exchange Commission (SEC) and the Municipal Securities Rulemaking Board (MSRB).

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TENNESSEE UTILITY NEWS | www.taud.org

Drexel Heidel | President West Knox Utility District

OFFICE FAX WEB EMAIL

ADMINISTRATIVE

TAUD 2018-19 Officers & Board of Directors

Donald L. Scholes | General Counsel DonScholes@taud.org (615) 579-7569

TRAINING STATION

Phillip Combs NRWA Director Alpha-Talbott Utility District |

Carter Woodruff Consolidated Utility District Dina Gouge | Associate Representative Southeastern Tank VITAL FOR TENNESSEE’S FUTURE

Brent Ogles | Education Manager BrentOgles@taud.org (615) 556-6002 John Shadwick | Training Specialist JohnShadwick@taud.org (615) 804-4069 Kevin Gilliam | Training Specialist KevinGilliam@taud.org (931) 636-1671 Allison Stephens Hite | Education Assistant AliStephens@taud.org (615) 900-1000

CIRCUIT RIDERS

Bruce Giles First Utility District of Knox County

Freddie Weston West Wilson Utility District

Vanessa Sol�s | Publications & Advertising VanessaSolis@taud.org (731) 352-8256

Kirk Smith | Business Development KirkSmith@taud.org (615) 243-6490

Michael K. Adams Water Authority of Dickson County

Allen Joslyn Big Creek Utility District

Beth Hardiman | Event Planning & Member Services BethHardiman@taud.org (615) 900-1014

Mark L. Butler | Finance MarkLButler@taud.org (615) 557-5780

Tim Pelham | Treasurer West Warren-Viola Utility District

Mike Green Warren County Utility District

Penny Funk | Office Manager PennyFunk@taud.org

Melanie Sain | Accounting Specialist MelanieSain@taud.org (615) 900-1015

Nick Newman | Secretary Memphis Light, Gas & Water

David Collett North West Utility District

Bob Freudenthal | Executive Director BobFreudenthal@taud.org

Carol Mims | Bookkeeper CarolMims@taud.org (615) 900-1013

Pat Riley | Vice-President Gibson County Utility District

Charlie Anderson Bloomingdale Utility District

(615) 896-9022 (615) 898-8283 www.taud.org taud@taud.org

Tony Wyatt | West TN Field Supervisor TonyWyatt@taud.org (731) 415-9101 Michael Keeton | East TN Water Circuit Rider MichaelKeeton@taud.org (865) 660-6454 Larry Lewis | Source Water Protection Technician LarryLewis@taud.org (731) 234-0360 Greg Baker | Groundwater Specialist/IT Specialist GregBaker@taud.org (731) 225-5240 Dewayne Culpepper | Wastewater Technician DewayneCulpepper@taud.org (931) 607-6981 Justin "J.W." Griffin | Middle TN Water Circuit Rider JustinGriffin@taud.org (731) 819-2679

IN THIS ISSUE >>>

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8 TUEC Raffle Information 9 Event Calendar 10 TDEC Proposes Rule Updates 12 Update on Civil Penalty Program for 811 Act Violations 16 Thank You! 2018 Activity Fee Contributors 19 Highlights: Utility Leadership Conference 20 Highlights: Administrative Professionals Conference 23 Real Time Corrosion Monitoring in Drinking Water 26 Utility Spotlight: Murfreesboro Water Resources 30 Utilizing Trenchless Technologies 34 Utility Spotlight: Hixson Utility District 37 2018 Tournament Trail Schedule 38 Region Meeting News 41 Upcoming Classes: TAUD Training Station Schedule 44 Conference Registration: Utility Technology 46 Conference Registration: Operator Expo 49 Advertiser Index 50 Game: Spot the Differences Can you find the frog hidden somewhere in the graphics or photos of this issue? Same size & color as shown here. Answer on page 50. Happy Hunting!

Executive Editor | Penny Funk Managing Editor & Art Direction | Vanessa Solís Assistant Editor | Beth Hardiman Article Contributors | Jeff Elrod, Beth Hardiman, Larry Lewis,

Randy McCullough, Jason McGee,

Donald L. Scholes, John Walsh, Tracy

Weaver, Kelsey Webster, Michael Woodcock Image Credits Hand holding blank white brochure ©Alexandr Bognat; Blue background paper illustration ©Arlenta; Laying a trench for domestic utilities ©gozzoli Bass Fish ©LUGOSTOCK Tennessee Utility News is published quarterly by the Tennessee Association of Utility Districts. TAUD assumes no responsibility for opinions or statements of facts expressed by contributors. Advertisements and editorials do not represent official policies of the Association. The right to publish, edit or deny publishing and material submitted for publication is reserved by TAUD. To submit editorial or advertising content, or to update your mailing information, please contact Vanessa Solís at (731) 352-8256 or vanessasolis@taud.org.

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TENNESSEE UTILITY NEWS | www.taud.org

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Revenue generator.

Intelligence gatherer.

Low-flow pioneer.

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Nothing’s out of reach.

To drive more revenue from your water network, visit go.sensus.com/taud/iperl

1st Quarter | Volume 32

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the first annual

TUEC Raffle Proceeds from the raffle will benefit the TUEC Scholarship Program

Grand Prize:

$5,000 drawings will be held

05.17.18 at the Operator Expo Other prizes include: Kayak

$5 8

per ticket

$500

Gift Card Tickets will be available to purchase from any TAUD Circuit Rider or Staff Member starting 2/1/18 at all TAUD Region Meetings and during the Tech Conference & Spring Cram Sessions. You may also purchase tickets by visiting our main office during normal business hours. Questions? Call (615) 896-9022 or visit www.taud.org.

Tickets will be available until 1:00pm on 5/17/18. You do not have to be present to win!

TENNESSEE UTILITY NEWS | www.taud.org

EVENT CALENDAR >>> Conference & event details subject to change. For the most current information or to register, please visit www.taud.org or call (615) 896-9022.

FEB/MAR

Utility Technology Conference

28/1-2

12 hrs PDH & Operator CE Credit

Music Road Hotel Pigeon Forge

Register by Feb. 16

Operator Certification Exam Cram Sessions

Knoxville/Murfreesboro

APR/MAY

30/1-3

6-12 hrs Operator CE Credit *Cram Session Registration does NOT register you for the exam*

MAY

Operator Expo

6 hrs Operator CE Credit

James E. Ward Ag Center Lebanon Register by April 27

Follow TAUD! @TAUDtweets 1st Quarter | Volume 32

Tennessee Association of Utility Districts

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@TAUDwater 9

TDEC Proposes Rule Updates Larry Lewis | Source Water Protection Technician Tennessee Association of Utility Districts

On December 19, TDEC held a hearing on proposed rule changes. Many of these changes were simply replacing references to the Division of Water Supply with the Division of Water Resources. There were also several proposed changes to Rule 0400-45-01-.17 (Operation and Maintenance Requirements) and one change proposed for Rule 0400-45-01-.18 (Reporting Requirements). They are as follows:

RULE 0400-45-01-.17

OPERATION & MAINTENANCE REQUIREMENTS

Paragraph (1) Additional language was added to require written approval to operate in automatic mode without an operator in attendance.

Paragraph (2) Additional language was added to require written approval for systems to use their own MOR

Paragraph (6) Changes were made in policy language dealing with cross connection, implementing the 2008 version of the Design Criteria for Cross Connection Control Plans, Ordinances and Policies. Additionally, non-community systems are now required to have a cross connection program.

Paragraph (7) EOPs must include a drought management plan and be updated every 3 years.

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QUESTIONS?

For further information, please contact:

David Money Columbia Environmental Field Office 1421 Hampshire Pike Columbia, TN 38401 Phone: (931) 840-4172 E-mail: david.money@tn.gov Paragraph (8) Additional language was added to require written approval to use alternate sampling frequency and distance for BACT samples for new facilities.

In lieu of following AWWA standards or approved equivalent methods, public water systems, engineers, and contractors may write their own disinfection standard operating procedures.

Disinfection standard operating procedures shall be approved in writing by the Department and be available during the inspection, construction, maintenance or repair activity. Also, drinking water mains where positive pressure has not been maintained during inspection or repair shall be disinfected and flushed prior to being placed back in service. Disinfection and flushing shall be in accordance with AWWA standard C-651 or other method approved in writing by the Department.

TENNESSEE UTILITY NEWS | www.taud.org

Bacteriological samples shall be collected immediately person to comply with this rule chapter (0400-45-01). The after the repair is completed and from a location commissioner may make forms available electronically or representing the water contained in the repaired line. allow these reports to be submitted electronically and, if The repaired line may be returned to service prior to submitted electronically, then that electronic submission obtaining bacteriological results. If the repaired line shall comply with the requirements of Chapter 0400-01has been placed back into service and yields positive 40. bacteriological samples, the line shall be flushed and re-sampled. One sample is to be collected at the original Changes were also made in Rule 0400-45-01-.41 that positive site, one sample is to be collected upstream were required by the Revised Total Coliform Rule. of the repair and one sample is to be collected in the downstream area of the repair. Sampling shall continue until the water is coliform free. If a boil water advisory is issued the boil water advisory shall remain in effect until satisfactory microbial tests results and written approval from the Department are obtained.

Paragraph (20) Each water system adjusting the fluoride content to the finished water must monitor for fluoride quarterly using a certified laboratory. The calculation of the fluoride level will be measured by running annual average. If the analysis confirms that the level of fluoride in the sample exceeds 1.5 mg/L, the public water system must provide notification to its customers of the exceedance in a manner prescribed by paragraph (8) of Rule 040045-01-.19. The water system must begin monthly fluoride monitoring using a certified laboratory for analysis. Once the monthly analyses confirm that the fluoride level is less than 1.5 mg/L for three (3) consecutive months, the public water system may resume quarterly monitoring for fluoride.

Providing Products for Our Greatest Resource: WATER

Paragraph (33) The requirements for the inspection of storage tanks now includes clear wells Paragraph (41) Approved reference materials for benchtop and continuous turbidimeters are the primary standards and materials suggested by the manufacturer, such as sealed sample cells filled with metal oxide particles in a polymer gel and turbid glass tubes.

RULE 0400-45-01-.18

REPORTING REQUIREMENTS

Paragraph (9) A person is required to submit reports and certifications to the Department, in order for a

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For more information on these and other products, call:

NATURAL GAS, WATER & WASTE WATER PRODUCTS Atwood, TN: 1-800-238-3836 Dandridge, TN: 1-800-325-2305 SIGNS & SAFETY PRODUCTS

1-800-223-8594

Striving to Serve Since 1974

www.gcsupplyco.com

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Update on Civil Penalty Program for 811 Act Violations Donald L. Scholes | General Counsel Tennessee Association of Utility Districts

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TENNESSEE UTILITY NEWS | www.taud.org

In 2015, the General Assembly enacted several amendments to the Tennessee Underground Utility Damage Prevention Act (the 811 Act) in Chapter 488 of the 2015 Tennessee Public Acts. These amendments included the establishment of a new civil penalty program for violations of the 811 Act. Chapter 488 created a new state board to administer the civil penalty program named the Underground Utility Damage Enforcement Board. The purpose of this article is to provide an update on the implementation of the civil penalty program.

excavator who alleges that a violation has occurred with TPUC on a complaint form approved by the Enforcement Board. When a complaint is received by TPUC the following procedures are followed: (1) A TPUC investigator will review and conduct an investigation of the alleged violation.

(2) Upon the completion of this investigation, the investigator will make a report and recommendation to the Executive Committee on the complaint.

(3) The Executive Committee will review the investigator’s report and recommendation and determine whether a violation of the 811 Act occurred.

Two primary concerns prompted the need to establish this civil penalty program. Before the enactment of Chapter 488, the only enforcement provision for a violation of the 811 Act (other than a property damage claim) was a potential criminal fine not in excess of $2,500 or imprisonment for up to 48 hours or both. Historically, this provision proved to be an ineffective enforcement tool.

A state or local law enforcement officer was required to issue a citation to a person who violated the 811 Act. If the person cited did not plead guilty to a violation of the 811 Act, no prosecution for a violation could move forward without the local district attorney deciding to pursue a case against a violator. Generally, violations of the 811 Act has been a low priority for local district attorneys so prosecutions were very infrequent.

(4) If a violation is found, the Executive Committee will issue a citation and assess an appropriate penalty for the violation in accordance with the penalty provisions set forth in T.C.A. § 65-31-112.

This statute authorizes the Executive Committee to require training and to impose a civil penalty or both against the violator under the guidelines set forth in the statute.

More importantly, the Pipeline and Hazardous Materials Safety Administration (PHMSA) had informed the Tennessee Public Utility Commission that in order to maintain full funding for the state enforcement of the federal natural gas and hazardous liquid pipeline safety standards, Tennessee must have a civil penalty enforcement program for violations of the 811 Act involving these pipelines in Tennessee.

(6) Any initial order can be appealed to the Enforcement Board which will issue an appropriate final order upon the appeal.

THE CIVIL PENALTY PROGRAM

The Underground Utility Damage Enforcement Board (Enforcement Board) and its Executive Committee are responsible for the investigation of complaints and the imposition of civil penalties for violations of the 811 Act. Chapter 488 provides that the Tennessee Public Utility Commission (TPUC) will provide administrative and investigative support for the Enforcement Board and its Executive Committee. A civil penalty proceeding is initiated by the filing of a complaint by a utility or

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(5) If the violator does not submit to ordered training or pay the assessed civil penalty within 30 days, the Executive Committee will appoint a hearing officer to conduct a hearing and will issue an appropriate initial order on the violation and penalty assessed.

(7) The final order of the Enforcement Board can be appealed to the Davidson County Chancery Court.

TRAINING & CIVIL PENALTIES IMPOSED

When the Executive Committee issues a citation finding a violation, the Executive Committee may impose the following penalties.

(1) For a first violation, the Executive Committee may order the violator to complete a course of training concerning compliance with Act with the violator being responsible to pay the cost of the training.

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(2) For a second or subsequent violation, the Executive Committee may order the violator to complete a course of training or pay a civil penalty in an amount not to exceed $2,500 per incident, or both; and (3) If any violation was the result of gross negligence or willful or wanton misconduct, the executive committee may require the violator to complete a course of training and pay a civil penalty in an amount not to exceed $5,000 per incident.

In addition, no monetary civil penalty can be imposed against a county, city, town, utility district, or other political subdivision of this state unless the Executive Committee finds that the county, city, town, utility district, or other political subdivision has engaged in a pattern of willful noncompliance with the requirements of the 811 Act. Moreover, no monetary civil penalty can be imposed upon any department or agency of the State of Tennessee. If a state department or agency is found by the Executive Committee to be noncompliant, the Executive Committee is limited to submitting a notice of noncompliance to the department or agency head along with a request for an action plan for future compliance by the department or agency.

COMPLAINT ACTIONS TO DATE

The first complaints were filed with the TPUC in late 2016.

The Executive Committee did not issue any citations until its first meeting in February of 2017. TPUC received 267 complaints on alleged 811 Act violations in 2017. The Executive Committee found no 811 Act violations on 83 of the complaints considered in 2017. The Executive Committee issued 121 enforcement citations on complaints considered in 2017 ordering 136 persons or businesses to have training and assessing $5,000 in civil penalties. To date no initial orders have been issued by a hearing officer to persons who have failed to timely submit to training or pay any civil penalty assessed.

Currently, the Executive Committee is meeting monthly and is acting on approximately 20-25 complaints at each meeting.

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THE FUTURE

The annual operating costs of the civil penalty program are assessed against the utility operators proportionally as determined by Enforcement Board and is billed by Tennessee811 to the utility operators. Utility operators recently received their first billing from Tennessee811 for the civil penalty program which was calculated as 5.9% of each utility operator’s participation costs in its annual bill from Tennessee811 for October 1, 2016-September 30, 2017. The annual bills for the civil penalty program may increase as the civil penalty program continues to be implemented.

To date no enforcement action has been taken against violators who have not timely submitted to ordered training or timely paid a civil penalty assessed. Such enforcement action will include the appointment of a hearing officer and the conduct of a contested case hearing under the Tennessee Administrative Procedures Act. Any initial order issued by a hearing officer can be appealed to the Enforcement Board. Only time will tell how often hearing officers will be appointed and how many hearings will be held. Only time will tell how often initial orders issued by hearing officers will be appealed to the Enforcement Board. These hearings and appeals will likely increase the costs of the civil penalty program which will be borne by the utility operators.

Finally, on March 17, 2018, PHMSA issued a letter to the TPUC in which it found that TPUC had “inadequate enforcement” of the federal safety standards for hazardous liquid and natural gas pipelines for 2015. The reason cited in this letter for the finding was Tennessee’s failure to issue any civil penalties or other sanctions for violations of its 811 Act involving hazardous liquid and natural gas pipelines. Civil penalties were not assessed against any violator of the 811 Act until 2017. This finding raises questions of whether civil penalties may need to be increased in the future or whether the current exemptions from civil penalties in Tennessee’s underground damage prevention law may need to be eliminated for Tennessee to achieve an adequate enforcement finding in future years. Stay tuned.

TENNESSEE UTILITY NEWS | www.taud.org

Scholarship Application Details (3) $2,000 Scholarships Available st Each year, in conjunction with TAUD, the Tennessee Utility Education Corporation (TUEC) Scholarship Program offers a one-year scholarship in each of the three grand divisions of Tennessee. They are the: • West TN: Harold Clark Scholarship - $2,000 • Middle TN: Henry Elrod Scholarship - $2,000 • East TN: Sam Bruce Scholarship - $2,000

REQUIREMENTS...

Scholarships will be awarded to students intending to major in a field related to operations of a public utility at an accredited college or university.

The recipient must be a dependent child of a full-time employee of a TAUD member or a TAUD governing board member or, the recipient must be employed by a TAUD member. Under certain circumstances, applicants that are the dependent child of a part-time employee of a TAUD member may also be considered.

st 1 QuarterDay | Volume 32 Graduation | ©ArenaCreative - Fotolia.com

Deadline: April 1

Each applicant’s ranking will be based on leadership responsibilities, awards, honors, academic record, career goals and financial need.

The recipient must intend to study a major which is related to or can be used by the student in the operations of a public utility.

TO APPLY...

Visit www.taud.org and click on the application featured under “Latest News” on the front page of the website. Submitted applications should be typed and all questions must be completed.

Additionally, the following items must be submitted with your application: • Two (2) letters of reference • An essay describing your goals as they relate to your education, career, future plans & the utility industry • Certification that the information provided is accurate Many applicants are considered, but only three (3) are chosen each year - one from West, Middle & East TN. Be sure to submit your application information no later than: April 1, 2018

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2018 Activity Fee Contributors These utility & associate members contributed to Activity Fees in support of TAUD’s legislative efforts.

Activity Fees are vital in assisting the Association with its work on behalf of the industry. TAUD would like to recognize the voluntary support given by the following members:

2018 Participating Utilities

Adams-Cedar Hill Water System Allardt Water Works Alpha-Talbott Utility District Athens Utility Board Bells Utilities Belvidere Rural Utility District Benton Waterworks Bloomingdale Utility District Blountville Utility District Bon Aqua-Lyles Utility District Bondecroft Utility District Bradford Water System Brownlow Utility District Cagle-Fredonia Utility District Cedar Grove Utility District Center Grove-Win. Springs UD Centerville Water & Sewer Chapel Hill Utilities Cheatham Co. Water Wastewater Auth.

Coffee Co. Water & WW Treatment Auth.

Cordell Hull Utility District Covington Public Works/Utilities Crab Orchard Utility District Crockett Public Utility District Cross Anchor Utility District Cumberland City Water & Sewer Decherd Water System DeKalb Utility District DeWhite Utility District Dowelltown-Liberty Water Dresden Water & Sewer Dyersburg Suburban Consolidated UD East Fork Utility District East Montgomery Utility District Eastside Utility District Elizabethton Water Utilities Elk River Utility District Erin Water System Estill Springs Water System Fall Creek Falls Utility District Fall River Road Utility District Fentress County Utility District First Utility District of Hardin County

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First Utility District of Hawkins County First Utility District of Knox County First Utility District of Tipton County Gibson County Municipal Water District Gibson County Utility District Gladeville Utility District Gleason Water & Wastewater Glen Hills Utility District Goodlettsville Wastewater System Grand Valley Lakes POA Grandview Utility District Graysville Water System Greenbrier Water System H. B. & T. S. Utility District Hallsdale-Powell Utility District Hamilton Co. Water & Wastewater Auth.

Harbor Utility District Hardeman-Fayette Utility District Harpeth Valley Utilities District Harriman Utility Board Henderson Utility Department Hendersonville Utility District Holiday Shores Water Service Humphreys County Utility District Huntingdon Water & Sewer Huntsville Utility Board Huntsville Utility District Intermont Utility District Jackson County Utility District Jackson Energy Authority Jamestown Gas & Water Kenton Utilities Kingston Springs Wastewater System Kingston Water & Sewer Knox Chapman Utility District Lafollette Utilities LaGuardo Utility District Lake County Utility District Lakeview Utility District Lauderdale County Water System Lewisburg Water & Wastewater Lexington Utilities Lincoln County Board of Public Utilities Lincoln Memorial University

Linden Utilities Loudon Utilities Lynchburg Metro Utility District Lynnville Water Utility Madison Suburban Utility District Mallory Valley Utility District Marshall Co. Board of Public Utilities Martel Utility District Maury County Board of Public Utilities McEwen Water System McKenzie Water Commission Memphis Light Gas Water Division Michie Water System Middle TN Natural Gas Utility District Middleton Water System Minor Hill Utility District Monteagle Rural Utility District Monterey Water & Wastewater Moscow Water Department Mosheim Water & Sewer Department Mt. Carmel Wastewater Mt. Juliet Public Works Dept.

Mt. Pleasant Water/WW/Gas Munford Utilities New Canton Utility District New Market Utility District Niota Waterworks Nolensville/College Grove Utility District Norris Water Commission North Greene Utilities Inc. North Overton Utility District North Utility District of Rhea County North West Utility District Northeast Henry County Utility District Northeast Knox Utility District Northeast Lawrence Utility District Northwest Dyersburg Utility District Northwest Henry Utility District O Connor Utility District Oakland Water System Obion Utilities Old Gainesboro Road Utility District Old Knoxville Highway Utility District Oliver Springs Water Department

TENNESSEE UTILITY NEWS | www.taud.org

Oneida Water & Wastewater Dept.

Pegram Wastewater System Persia Utility District Pleasant View Utility District Poplar Grove Utility District Powell Valley Utility District Quebeck-Walling Utility District Reelfoot Utility District of Lake County Ridgely Waterworks Ripley Utility System River Road Utility District Roane Central Utility District Rockwood Water, Wastewater, & Gas Rogersville Water System Rossville Water System Russellville-Whitesburg Utility District Rutledge Waterworks Department Samburg Utility District Savannah Valley Utility District Second South Cheatham Utility District Selmer Utility Division Sevier County Utility District Shady Grove Utility District Signal Mountain Water & Sewer Smith Utility District Smyrna Water System Sneedville Utility District South Cumberland Utility District South Elizabethton Utility District South Giles Utility District South Paris Coop Water System South Pittsburg Water and Gas South Side Utility District Spring City Water & Sewer Springville Utility District Summertown Utility District Surgoinsville Utility District Sweetwater Utilities Board Sylvia-TN City-Pond Utility District Tellico Plains Water & Sewer Toone Water System Trezevant Water & Sewer Trimble Water System Troy Water System Tuckaleechee Utility District Unicoi Water Utility District Waldens Ridge Utility District

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Watauga River Regional Water Auth.

Water Authority of Dickson County Watts Bar Utility District Waynesboro Utilities Webb Creek Utility District West Knox Utility District West Overton Utility District West Stewart Utility District West TN Public Utility District West Warren-Viola Utility District West Wilson Utility District Westmoreland Water System Whiteville Water & Wastewater Wilson County Water Authority Winchester Utilities Woodlawn Utility District

2018 Participating Associates American Development Corporation Bar Environmental, Inc. Brown Painting Company C.R. Barger & Sons, Inc. Cannon & Cannon, Inc. CDM Smith CH2M Hill Ft. Campbell Privatization Project Consolidated Pipe & Supply Co. CTI Engineers Inc. Equipment Controls ESC Lab Sciences First Tennessee Bank Ford Meter Box Company, Inc. Fortech, Inc. Fulghum, MacIndoe & Associates G & C Supply Company, Inc. Goodwyn, Mills & Cawood, Inc. Gov-Pay Hazen and Sawyer, P.C. HSI, Inc. J.R. Wauford & Co. Engineers Jacobs Engineering John Bouchard & Sons Company Kazmier & Associates, Inc. KY/TN Section AWWA Magnolia River Services Mattern & Craig McWane Ductile

Moore Construction Co., Inc. Mueller Company Mueller Systems Nationwide Analtical Laboratories Neel - Schaffer, Inc. Next Generation Underwriters Parker, Lawrence, Cantrell & Smith Powell & Meadows Insurance Agency Precon Corporation RateStudies Reed & Shows Meter Repair/Supply Rye Engineering, PLC S & S Utility Sales, LLC S&ME, Inc. S4 Water and Sales Service, Inc. Sensus Severn Trent Services Sherrard Roe Voigt & Harbison Smith Contractors, Inc. Smith Seckman Reid, Inc. Southeastern Tank, Inc. Southern Sales Company, Inc. Stigall Engineering Associates, Inc. Stowers Machinery Corporation Stringfellow, Inc. Tennessee 811 Tennessee Engineering Group Tennessee Utility Assistance The Perkinson Company, Inc. The Trust Company THW Insurance Services, LLC Trestles Veteran Management Services W & W Engineering, LLC Walter A. Wood Supply Co. Wascon, Inc. Westerman Engineering, LLC Wiley Bros.-Aintree Capital LLC

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What is TUPAC?

TUPAC is a multi-candidate political action committee organized to promote TAUD’s views on selected legislative issues.

Funds donated to TUPAC serve as contributions to the campaign funds of candidates who support legistation favorable to Tennessee’s utilities.

Who administers TUPAC?

TUPAC is administered by TAUD's Legislative Committee, Executive Director, Board President, attorney and lobbyists.

TUPAC’s chairperson is Legislative Committee Chairman, Nick Newman of Memphis Light Gas & Water.

How are donations used?

TUPAC, with advice from the Association’s lobbyists, donates the funds to selected legislators who are, or will be, running for election. A small balance is left in the TUPAC account each year to accomodate any late donations. This account is maintained by TUPAC's Treasurer, Don Scholes of Branstetter, Stranch & Jennings.

Why should I donate to TUPAC?

Over 3,000 bills are introduced during the course of each legislative session. Many of these bills can affect utilities, as well as their employees and commissioners. TAUD closely follows each bill of interest and works side-by-side with legislators in the best interest of our members. Without the support of key legislators, our efforts would be in vain.

Who is eligible to make contributions?

All utility commissioners, managers, and employees are eligible to make contributions to TUPAC from personal funds.

No utility funds can be used to make contributions. Associate members who are corporations or limited liability companies may make direct contributions to TUPAC with company funds. TUPAC is required by law to periodically report contributions received to the Registry of Election Finance. TUPAC must disclose certain information about contributor(s) donating more than $100 during a reporting period. For the purpose of reporting, all contributions made during a reporting period are cumulative. Any person(s) contributing more than $100 during a reporting period should complete a disclosure form. This form can be obtained by contacting TAUD or by visiting our website at www.taud.org.

When and how can I contribute to TUPAC?

Donations may be made at any time, but contributing in the early fall of each year is strongly encouraged.

Additionally, every August during the Business of Running a Utility Conference, TAUD hosts the TUPAC Golf Tournament, Trap Shoot and Silent Auction events. The proceeds from these events benefit TUPAC. By playing golf, participating in the trap shoot or by bidding on silent auction items, you are assisting TAUD in our legislative efforts.

For more information, call (615) 896-9022 or visit www.taud.org/legislative/tupac.htm.

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TENNESSEE UTILITY NEWS | www.taud.org

2017 Utility Leadership Conference Beth Hardiman | Event Planning & Member Services Tennessee Association of Utility Districts

Over 200 utility personnel attended TAUD's Utility Leadership Conference at its new home the Music Road Hotel and Convention Center in Pigeon Forge in November 2017. Session topics included: What Does Fraud Look Like, Asset Misappropriation

by Government Employees, Rate Design 101, Legislative/Legal Update, Bankruptcy Law, Succession Planning , Top Audit Findings , Open Meetings/Open Records and Group Insurance Benefits. The Utility Leadership Conference provides 12 hours of commissioner and TAP credit.

Wednesday night, attendees enjoyed a special Hospitality Suite with appetizers and signature Jackson Morgan cocktails sponsored by American Development Corporation, ServLine and Wascon, Inc. The Association would like to thank these companies for their generous sponsorship of this event.

The 2018 Utility Leadership Conference will be held November 7-9 at the Music Road Hotel and Convention Center. Conference details will be sent out via brochure, e-mail blast, and posted on TAUD's website once the schedule of events has been finalized.

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2017 Administrative Professionals Conference Beth Hardiman | Event Planning & Member Services Tennessee Association of Utility Districts

The 2017 Administrative Professionals Conference was held December 7th and 8th at the Airport Embassy Suites Nashville. Conference sessions included: Pros & Cons of Cloud Computing , Ethics From a Business Perspective, Affordable Options For Utility Employees, How to Deal With Customer Bankruptcy & Rental Issues, TAUD General Counsel Q & A, What is Your Website Saying, What’s in the Toolbox For You & Your Utility, and Top 10 Audit Findings & Updates. This conference provides 8 hours of TAP credit and 6 hours of Utility Municipal Official and Commissioner Training.

Each December prior to the Administrative Professionals Conference TAUD administers the TAP exam. TAUD would like to congratulate its most recent inductee class: Marie Moore and Kimberly Neill of Bedford County Utility District; Rhonda Fulton and Mandy Phillips of Clarksville Gas & Water; Tiffany Griffey and Linda M. Harbert of East Montgomery Utility District; Sheila Brumley of First Utility District of Knox County; Cynthia Watkins and Brenda Wilkes of Hendersonville Utility District; and Krystle Thacker of South Blount County Utility 20

District. The TAP inductees were presented with a certificate and specially designe TAP pendant.

To date, the Association has 58 TAP Certified Administrative Professionals.

TAUD provides several opportunities throughout the year for TAP credit. The 2018 Administrative Professionals Conference will be held December 6th and 7th. For more information on the TAP program please contact Beth Hardiman at (615) 900-1014 or by e-mail at bethhardiman@taud. org.

TENNESSEE UTILITY NEWS | www.taud.org

2017 TAP Program Inductees

Pictured (l-r): Krystle Thacker, Sheila Brumley, Kimberly Neill, Marie Moore, Rhonda Fulton, Mandy Phillips, Linda Harbert, & Tiffany Griffey. Not pictured: Cynthia Watkins & Brenda Wilkes

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TENNESSEE UTILITY NEWS | www.taud.org

Real Time Corrosion Monitoring in Drinking Water John Walsh | Founder InstantMPY

Jason McGee | Sales & Technical Support American Development Corporation

Lead and copper control, as well as corrosion control optimization in drinking water, has gained the public's attention as the importance of good corrosion control practices has made headlines. The introduction of real time corrosion monitoring provides a new easy to use technology that reports the corrosion rate instantly every minute of the day.

In 1991, the Lead and Copper Rule required water utilities to optimize their corrosion control practices. Through studies that examined pH adjustment benefits versus corrosion inhibitor benefits, most utilities selected a specific course of action to reduce corrosion all the way to the tap.

The most common way to monitor the effectiveness of corrosion control programs in the early 1990s was to set up bypass test racks that held corrosion coupons. Corrosion control coupons are thin metal strips that are preweighed before being exposed to the water. After 90 days, the mild steel, lead or copper coupons are then removed, cleaned and reweighed. By calculating the metal weight

1st Quarter | Volume 32

loss of the coupon, one could then calculate the average corrosion rate for that previous 90 day period.

Metal corrosion rates are expressed in mils per year (MPY) or one thousandths of an inch metal loss per year. This standard unit of measure (MPY) then indicates the level of corrosion that has taken place. Both coupons and corrosion monitors use MPYs as their unit of measure.

Drinking water utilities generally see finished water corrosion rates ranging between 0 to 6 mils per year. A corrosion rate of 0 to 3 MPY is considered excellent. At this rate, there is very little metal loss taking place. A 3 to 4 MPY is considered good, while a 4 to 5 MPY is considered average. Above 5 MPY, the corrosion rate will often be rapid enough to potentially cause water discoloration in the distribution system.

The corrosion coupon monitoring process provides one data point every 90 days and this corrosion rate (MPY) is an average of the corrosion that has taken place over that time.

One is not able to see the variability in corrosion

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rates. If the corrosion rate is increasing or decreasing then those trends will not be captured by the one corrosion rate measurement every 90 days. If changes are made in the finished water quality or corrosion control program, it is not possible to quickly measure the effects of these changes with corrosion coupons.

Whether a water utility adds pH adjustment or corrosion inhibitors, there is a need for accurate and timely corrosion monitoring. A proven corrosion monitoring process in the oil and gas industry that has been used for the last 60 years is now being adopted in the drinking water industry to provide real time corrosion monitoring data.

The InstantMPY process measures the corrosion rate once a minute through a probe that is placed in the finished drinking water. The two metal tips of the probe then begin to corrode and a corrosion cell is formed between the two metal tips. Since corrosion is an electrochemical reaction and an extremely small amount of electricity is created by the corrosion process, the corrosion monitor amplifies the electrical charge associated with the corrosion reaction so that a corrosion reading can be measured and displayed on the corrosion monitor instrument readout.

With this corrosion measurement process taking place every minute, over 129,000 corrosion readings are displayed during a 90-day period in comparison to just one corrosion result when using corrosion coupons. Of course, one doesn’t need over 30,000 readings every month, but the benefit of having numerous and updated readings available enables one to monitor and watch trends as they develop with more current information.

Water utilities can now monitor their corrosion rates through two different methods of visualizing corrosion rates: a laboratory display monitor that reports results on the front of the instrument or a SCADA-linked corrosion monitor that sends the results to the SCADA system through a 4/20 milliamp loop connected to the PLC. The laboratory display monitor does not capture the corrosion data so it is recommended to manually record the corrosion rates once in the morning and once in the afternoon. At the same time it is beneficial to also note the following finished water quality parameters: pH, temperature, and orthophosphate level if a corrosion inhibitor is being added to the water.

The SCADA-linked system does not have a monitor but rather transmits the corrosion rate through a 4/20 milliamp signal to the water utility’s SCADA system. The information is then displayed as one of many screens that is used to monitor the water system. The corrosion rate is recorded in the SCADA database for future reference.

Building a historical record of the corrosion rates observed is helpful in several ways.

Trend analysis can help a water utility evaluate the effectiveness of their corrosion control program. Year-to-year results can be compared. Monthly reports can be prepared for wholesale and large customers. The water utility can share with customers in their annual Consumer Confidence Report how the corrosion rate of the finished water is measured daily.

Pictured: Illustration of probe measuring the corrosion rate in treated drinking water.

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TENNESSEE UTILITY NEWS | www.taud.org

Pictured (above & below): Samplings of monthly reports generated to assist utilities in evaluating the effectiveness of their corrosion control program.

Feed rates for corrosion inhibitors are often set at fixed levels throughout the year without regard for changes in water quality that impacts corrosivity. Studies have shown that corrosion rates can increase as much as 40% during warm weather months and then decrease just as significantly during cold weather months. By monitoring corrosion rates on a real time basis, the water utility can then fine tune their chemical feed rates to feed the appropriate amount of chemical for the water quality parameters produced.

Often water utilities will need to make changes to their water treatment process.

Changes in coagulants or corrosion inhibitors occur periodically. By capturing a historical record of the corrosion rates, the water utility can easily compare the previous results with the new results. Any impact on corrosion rates can be monitored in real time so that corrections or adjustments can be made.

The costs of corrosion in drinking water systems are huge.

As water treaters, most regulations drive water quality to a specific health standard such as the Lead and Copper Rule. As drinking water distribution systems continue to age, it is important to also manage deterioration from corrosion to help prolong the life of the water system.

Replacing pipe in the ground is an expensive process and any improvement in the longevity of pipe will have big financial benefits. Improvements in the quality and

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frequency corrosion control data can help utilities work towards this goal of maintaining this investment.

Currently we live in a world of data that provides us with information as it occurs. In previous years, people would wait for the morning newspaper or the monthly magazine to read the news. Now the news is available on the internet as it occurs. Much in the same way, there is now an opportunity to receive and understand corrosion rate information on a real time basis. With this information the water operator is better informed and knowledgeable and able to react when necessary to corrosion rate information that is current and accurate.

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Utility Spotlight:

Murfreesboro Water Resources

Reducing Non-Revenue Water via AMI with Leak Detection Randy McCullough | AMI/Field Service Manager Murfreesboro Water Resources Kelsey Webster | Marketing United Systems & Software

THE ISSUE

The City of Murfreesboro is geographically located in the very center of Tennessee. Over the past 20 years, Murfreesboro and Rutherford County have been in numerous top ten lists for “fastest” growing communities in the United States. Currently, the City of Murfreesboro Water Resources (MWR) serves approximately 27,000 metered customers in the area with more than 100,000 in population. And while the area was growing, the utility company was still manually reading its meters – like they had done since inception – however, they did start the process of using a drive-by system in hard-to-read areas.

The drive-by strategy was working for the few problem areas, but MWR was looking to modernize its entire meter reading process to more efficiently manage the delivery and use of water to, and by, its customers. With a goal of reducing their non-revenue water and becoming more efficient, MWR was seeking a technology that would solve its problems today, while offering potential for future growth and flexibility.

In 2014, MWR conducted evaluations and site visits to determine the best solution to find a partner with reliable technology, a sound reputation, and strong financial backing.

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MWR selected Itron’s Advanced Metering Infrastructure (AMI) solution with acoustic leak detection and analytics software. United Systems was the prime contractor for this project, which included a complete meter change out, building of the AMI infrastructure, software installation, training and interface development. The project started in August 2015 and was completed in May 2017.

THE CHANGE

Overall, Itron’s AMI solution with leak detection and analytics has increased operational efficiencies at MWR and saved millions of gallons per year in water loss.

TENNESSEE UTILITY NEWS | www.taud.org

Read the online!

A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S

4 t h Q u a r t e r 2 0 17 | V o l . 3 1

R E G I O N N E W S | U P C O M I N G O P E R AT O R T R A I N I N G | C O N F E R E N C E H I G H L I G H T S | 2 0 17 A W A R D S O F E X C E L L E N C E

Tennessee Utility News O P E R AT O R I S S U E

1 0 New Certification Prep Courses for Water Treatment Launch in 2018

18 Unaccounted For Water: The

Phantom of the Forgotten City

Utility Spotlight:

Lawrenceburg Utility Systems

4 2 Case Study: Using UV CIPP Lining to Rehab Sewer Pipe 4 4 2017 Compensation & Benefits Survey Information

TUN Latest Issue & Archives, Schedules & More Available at issuu.com

1st Quarter | Volume 32

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“The Itron AMI system has resulted in a more efficient process, given our staff the ability to complete preventative maintenance, detect leaks, reduce nonrevenue water and provided our customers with actionable data,” said Darren Gore, director of MWR. MWR installed a system-wide Automated Meter Infrastructure covering all 27,000 meters with endpoints and roughly 8,000 leak sensors. The endpoints and sensors have a 20-year battery life and are designed to stay in one place. The Leak Sensors “learn” their environment and will weed out any extraneous noises or vibrations as the sensors adjust to their surroundings.

Currently, the utility achieves higher than a 99% read rate on 24-hour interval data and the leak sensors allow for a system-wide leak detection scan daily.

Recently, while monitoring the Acoustic Leak Sensors through the AMI network, a leak was detected and was leaking at a rate around 70 gpm, “The Itron technology alerted us to the leak and allowed us to monitor the situation until we could schedule the repair at the most opportune time for our staff. The result minimized the impact on Murfreesboro citizens, as well as the local environment,” said Randy McCullough, MWSD AMI Field Services Manager.

THE IMPACT

In the seven months since that leak was repaired, 21 million gallons of water have been saved at a total cost of $41,000. This is just the tip of the iceberg for MWR – they have saved a total of 115 million gallons of water thanks to the leak detection system, made changes to provide better customer service and updated their facilities.

Most AMR systems will notify the utility if the customer has a leak.

With the Itron AMI system, MWR has been able to track customer usage by the hour and notify someone of 24-hour usage almost instantly. After changing out the meter population and installing the AMI infrastructure, MWR found more than 8,000 customers with 24-hour usage. They immediately notified the impacted customers, educating them on where problem leaks can occur and how to prevent them. Since implementation, the number of impacted customers is dropping rapidly. MWR anticipates this application will greatly reduce high bill complaints and leak adjustments in the future.

The new AMI system allows customers to set usage goals and budgets. The system will automatically notify customers when they approach budget levels and allow them to adjust

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TENNESSEE UTILITY NEWS | www.taud.org

their usage to achieve the desired results – a cheaper bill. They also rolled out the Customer Web Portal and started providing access to real-time, actionable data.

This portal is helping MWR increase conservation efforts and operational efficiencies, while also decreasing non-revenue water and ultimately sustaining their communities water resources. MWR integrated their existing customer portal and the Itron Customer Web Portal into a single sign-on function, creating a one-stopshop for all usage and billing data.

One of the latest additions has been MWR’s installation of an AMI control room at their Operations and Maintenance facility. This will allow staff to view system diagnostics and the leak detection system in a central location, while also providing an area for training and demonstration.

QUESTIONS?

If your utility is interested in learning more about AMI with Leak Detection, please contact: Will Taylor Phone: (615) 388-4877 E-mail: willt@united-systems.com

Randy McCullough AMI/Field Service Manager Phone: (615) 848-3212 E-mail: rmcullough@murfreesborotn.gov

In all, the City of Murfreesboro now has a system ready to grow with its population and anticipate the changes and needs that come with an increasing customer base.

When you partner with Alliance, you gain MORE CONTROL

Professional operation and management Guaranteed regulatory compliance Long-term planning and financial management

Terry Merritt, Director of Marketing/Business Development

Learn more about our people, our company and the resources we can bring to your community at AllianceWater.com.

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Utilizing Trenchless Technologies Michael Woodcock & Tracy Weaver Portland Utilities Construction Company

The Parker Sewer & Fire Sub-district, located in beautiful Greenville, South Carolina, needed to repair an aging and undersized sewer system in a sewer basin called R-16 Jordan Mill.

Like many sewer systems in Greenville County, the Jordan Mill system was built in the 1950’s for the textile mills that blanketed the area, formally known as the Textile Crescent. After the mills shut down, Local Special Purpose Sub-districts were created to own, operate, and maintain these water and sewer systems. The Jordan Mill sewer system serves hundreds of homes with mostly 6” vitrified clay pipe (VCP). In its current poor condition, the system suffers from capacity issues and inflow/infiltration problems.

Keith Dunn of Dunn & Associates was tasked with designing a project to bring the Jordan Mill system up to current standards. Initially, the project was designed as an open cut project. However, the open cut bids far exceeded the budget.

Consequently, the project was redesigned and re-bid specifying the pipe bursting construction

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method for replacing the existing 6” & 8” VCP pipe with 8” HDPE. Through a combination of research and experience Mr. Dunn had

determined that pipe bursting would be the most economical way to replace these lines and get the existing 6” pipe to 8”, as the existing system ran through well-developed backyards with landscaping, fences, garages, and storage buildings.

Portland Utilities Construction Company (PUCC) of Portland, TN was low bidder on the project and was subsequently awarded the project to replace approximately 9,300 LF of mostly 6” VCP sewer main with 8” HDPE using the pipe bursting method. During preparations for pipe bursting, pre-CCTV surveys revealed, however, that many additions to the homes, storage buildings, and garages had been built over or almost entirely over the existing sewer main. Also, some of the existing sewer mains were buried so shallow that these structures and asphalt/concrete paving were, in essence, sitting almost on top of the existing pipe that was to be replaced. Such shallow depths placed the sewer improvements of the project within the range of the soil and pipe displacement created by the pipe bursting method. In other words, the pipe bursting process could very possibly damage some of these surface improvements over the top and so close to the existing pipe.

Working with the engineer, it was determined that the pipe bursting method would be feasible for approximately 60% of the project. For the remaining 40%, alternative construction methods would have to be considered. By the end of the first phase, the owner, engineer and contractor would utilize a total of three different trenchless construction methods to successfully complete the Jordan Mill Basin, based on the geographical and structural limitations of the project.

PIPE BURSTING

The original design intended to take advantage of the many benefits that the pipe bursting method has to offer. The primary benefit desired was the ability to use a trenchless method to up-size pipe from 6” VCP to 8” HDPE. Until now, pipe bursting has generally proven to be the only trenchless method able to accomplish an up-size. However, in order to accomplish pipe bursting, soil displacement must, by definition of the process,

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occur and even more so when up-sizing. Another benefit of pipe bursting over other trenchless construction methods is its ability to overcome broken, egg shaped, and off-set pipe.

For the majority of the Jordan Mill project the pipe bursting method worked as hoped and expected.

Unfortunately, there were two scenarios where the soil displacement would, or could, cause damage to surface improvements. Shallow depth of the existing pipe to be replaced was the primary cause of the problem.

The first scenario was where the existing pipe alignment ran under or almost under the foundation of a structure and the depth of the existing pipe was shallow. The combination of shallow depth and this pipe alignment brought the existing structures into the zone where soil displacement could have an impact on the existing structure.

The second scenario was where the existing pipe alignment ran under an asphalt or concrete drive and the depth of the existing pipe was shallow. Again, the shallow depth of the existing pipe brought the proximity of the existing pipe and the asphalt or concrete improvement close enough together that soil displacement would likely cause damage to the improvement.

In each of these two scenarios, it was agreed by all that pipe bursting would not be the right solution. Alternative trenchless methods would have to be found in order to avoid damaging existing structures and surface improvements or the existing pipe would have to be abandoned and a new pipe would have to be installed at a new alignment by open cut. Open cut installation was not desired in these extremely congested and tight backyard easements and would be much more expensive.

ALTERNATIVE TRENCHLESS CONSTRUCTION METHODS USED

As mentioned above, there were two scenarios to consider for these shallow line segments: pipe alignment under structures and pipe alignment under asphalt or concrete paving. The other variable that was involved was the size of the existing pipe. Some of the existing pipe in these

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UV FIBERGLASS CIPP

For the existing sewer pipe line segments that were already 8”, ultraviolet (UV) fiberglass cured in pace pipe (CIPP) was proposed and eventually accepted. The UV fiberglass CIPP system would be able to rehabilitate the lines without damaging any structures or surface improvements. Approximately 25% of the project (2,500 LF) would be rehabilitated using this method.

Most of the service connections were excavated and replaced per the project requirements. For any service connections that were under porches or even permanent structures, there was the luxury of being able to internally reinstate fully.

scenarios was 6” and needed to be up-sized to 8” and some of the existing pipe was already 8”. Of course, the trenchless options available to rehabilitate existing sewer pipe and maintain the same size are more plentiful than trenchless options that can up-size existing 6” pipe to the desired 8” pipe. As mentioned earlier, until now pipe bursting was the only prevalent method capable of up-sizing pipe. Consequently, two different methods were chosen to rehabilitate or replace the two-different size pipe.

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Keith Dunn of Dunn & Associates had this to say about the UV Fiberglass CIPP Process “The district’s experience with CIPP had not been so great in the past so PUCC provided many references and product data information as to a newer technology known as UV Fiberglass CIPP, which utilizes a woven glass fiber. We had never used UV Fiberglass before and were skeptical at first given it is somewhat thinner than traditional CIPP felt liners. However, after PUCC demonstrated the first segment to us, we were sold. The liner material was actually about as smooth as brand new PVC pipe. Another impressive thing about the UV Fiberglass CIPP is that it is actually stronger in every way as compared to traditional felt (liner) cured by water or steam. The UV cure method allows for no ‘cool spots’ or wrinkles to any extent compared to traditional liners, because as the liner is installed and initially ‘blown up’ the liner can be inspected for problems before the light is pulled back through to cure it.”

TENNESSEE UTILITY NEWS | www.taud.org

CTHDD PIPE REPLACEMENT

For the existing sewer pipe line segments that were to be up-sized, there were only a few options to consider.

PUCC Superintendent Gary Testa submitted the idea of Close Tolerance Horizontal Directional Drilling (CTHDD) for consideration to the owner and engineer, which was eventually used to upsize the existing 6” VCP pipe to 8” HDPE without displacing soil and damaging structures or surface improvements.

Testa, who has been pipe bursting for over 20 years, ran into a few isolated instances where soil displacement caused by the pipe bursting process had been an issue, but nothing on the scale of what he had discovered on the Jordan Mill project. “Most projects don’t have many issues with heave resulting from pipe bursting”, says Testa. “I’m not saying never, but it’s just not that common.

On this project, heave was an issue on almost half of the project.”

“We used a process called ArrowBore recently on another project to install new pipe where there wasn’t an existing pipe”, says Testa. ArrowBore is a trenchless construction method generically known as Close Tolerance Horizontal Directional Drilling (CTHDD) designed to install new sewer pipe on grade by drilling a hole only ¼” more than the new pipe being installed. This “Close Tolerance” keeps the pipe from floating up or down in the drilling fluid, therefore eliminating the humps and sags that

would result from a traditional directional drill method where the standard operating procedure is to drill a hole 1.5 times larger than the new pipe being installed, which in this case would have been 4” or half the diameter of the 8” pipe.”

Testa goes on further to explain: “We had also used a traditional directional drilling method once before to replace an existing pipe, but I was worried about the dips and sags that might result on this project and the fact that in some instances we didn’t have the extra space to over-ream by 4” or 5”. So basically, I called the ArrowBore representative to see if he thought his process would work on an exiting VCP line. We discussed my concerns and since neither one of us could think of a reason that it wouldn’t work, we gave it a shot.”

In the end, about 15% (1,500 LF) of the 6” was upsized to 8” HDPE on the project utilizing the CTHDD pipe replacement method. The method was able to up-size without displacing soil and without damaging structures or asphalt and concrete surface improvements. Eventually, another 7,500 LF of CTHDD pipe replacement was added to the project in other basins to address shallow pipe that was close to structures or under asphalt or concrete pavement where heave from pipe bursting could cause damage.

CONCLUSION

The Jordan Mill Sewer Basin had some serious unforeseen issues that needed to be resolved. However, this was one of those instances where problems really did create opportunities; the opportunity to use an emerging technology like UV fiberglass CIPP and the opportunity to adapt existing technology to a new application, now called close tolerance pipe replacement. If nothing else, the Jordan Mill Sewer Basin was certainly the opportunity to utilize three different trenchless technologies to successfully complete a sewer rehabilitation and replacement project to the satisfaction of all involved.

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Utility Spotlight:

Hixson Utility District

Implementing Cellular Pressure Monitoring Technology in Distribution System Jeff Elrod | Hixson Utility District

Technology is a term that encompasses a broad spectrum of solutions in all industry. Smaller utility districts in particular have difficulty in both implementing and purchasing the latest technology due to technical knowledge and budgetary limitations. One emerging and evolving technology is cellular enabled remote monitoring of distribution systems in areas where, without this communication method, the monitoring would still rely on labor. Small distribution systems can benefit from this capability without massive capital expenditures or extensive technical staff.

My career path originally started with a 14-year stint in water utility IT management before taking a turn towards operations. After seeing many technology products over my career that proved less impressive than expected, it is always good to find a solution that works and provides benefits for the end user. The purpose of this article is to describe how Hixson Utility District has implemented Hydro-Guard remote pressure monitoring sensors from Mueller Co., the analytics the sensors provide, and the positives captured by utilizing this technology in the water distribution system. There are other providers and solutions, but for the purpose of this article, Mueller Co.’s product is described as it pertains to HUD’s operations.

The implementation stage of any technology product is where problems arise if they exist. Planning, planning,

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and more planning are the keys to implementation success. The correct installation and strategic location of pressure sensors in the distribution system is vital. Once the planning stage is completed and locations of the sensor placements are chosen, the sensors are essentially "plug and play" technology, meaning they will begin to work immediately upon installation.

At Hixson Utility District, sensors have been valuable due to their strategic placement. HUD has multiple pressure zones as well as some areas that are known from experience to have higher main break occurrences. If sensor quantity is a limitation for your system, then part of the planning procedure should be to prioritize goals.

Is the goal the regulation of pressures, or the notification of main breaks? These two events coincide with one another, and at HUD, we are fortunate that we are able to monitor both with a limited number of sensors. However, the more sensors that are eventually deployed, the District can begin to concentrate our water distribution system study into even smaller geographic areas to gain more advantage from this technology.

Once zones are identified, or areas of interest located, then a study of water system maps will help to find proper placement for the sensors. HUD has implemented the sensors by direct tapping water mains with corporation stops and in existing copper services that are no longer

TENNESSEE UTILITY NEWS | www.taud.org

Pictured (above): Screenshot of normal pressure readings over time for a high-priority 12" water distribution main, free of anomalies.

The same sensor showing a drop in pressure in the system (indicating a major main break) is shown below.

active. Most water systems will have numerous service locations that could be utilized where existing meter settings have been idle for long periods. Before they were implemented, HUD contacted other cellular pressure sensor users of the same type to get user feedback. This led HUD to install the sensors along distribution mains where they will not be affected by a regular residual pressure drop. At HUD, the sensors have been installed in six inch and larger water mains at points where large use from neighboring taps will not affect the performance.

One of the advantages of the cellular pressure sensor is, if planning was in error and the placement of a sensor was not ideal, they can easily be moved to other another area.

As mentioned, once the cellular pressure sensors are installed, they begin to provide feedback quickly. As with

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most technology products, some configuration is required.

Once configuration is complete, it is strongly suggested to test the sensors to gain knowledge of the pressures in the areas they are installed. HUD has placed trust on the sensor’s analytics and alerts due to post implementation testing and review. Flow tests were performed in areas monitored by the sensors to simulate different levels of water loss due to a variety of water main break severity. The recordings during these simulations were studied to determine when the sensors texted an alert to management, then the severity of the issue could be determined based on the pressure drop. Weekly analysis was performed to study the regular pressure fluctuations during the 24-hour daily use pattern to determine normal and abnormal fluctuations. After testing and review of

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Monitoring pressures is the sensor’s job. What a district does with the information provided is what truly makes the technology valuable. Captured data is meaningless unless it is reviewed and utilized in bettering a utility's processes. Below is a list of examples of what post-implementation testing, monitoring, and curiosity has yielded with the analytics obtained using remote cellular pressure monitoring.

Increased response time to major water main breaks has been experienced. In the second graph on page 35, it shows a large pressure drop at 2:30am.

A supervisor was arriving on site as the first calls were being received alerting the utility of mass volumes of water flowing in a commercial parking lot. This allowed quicker stoppage of water loss and less destruction of physical property, which in this case was a parking lot.

The sensors have provided alerts of water pressure spikes, which upon investigation were due to hydrants being operated by contractors and being shut too quickly.

One of the sensors monitors a pressure zone controlled by pressure regulating valves. This particular sensor has alerted on several occasions that the pressure was below or above the set points, and each time upon inspecting the PRV’s an issue was found and corrected before distribution system’s zone pressures and flows became larger system issues.

the normal pressures in distribution areas, then the high and low alert points can be more accurately set to allow the sensors to alert water distribution operators to system anomalies that need to be reviewed.

The sensors can be scheduled to upload to a website multiple times a day to review recorded data. This data is regularly reviewed, but the immediate alert of any pressure going below or above the minimum/ maximum set points is what HUD most values about this technology. Other technologies such as those found in traditional SCADA systems can do what these sensors are capable of performing, but some small utilities still have limited SCADA implementations. Even those utilities fortunate to have the better SCADA capabilities, more than likely have areas of the distribution systems where having a SCADA sensor placed is not feasible due to a lack of power, communication lines and terrain obstacles. Cellular technology bridges the need to monitor water pressures in areas where SCADA monitoring is not a possibility.

There are many advantages of having the remote ability to monitor water pressures in areas not obtainable by traditional SCADA methods. This article discusses only a few examples of how one District is using the remote monitoring technology. It will be interesting to see how the ability to place more remote sensors and data collection devices in water distribution systems will be in the near future.

Most water tanks have alerting set points for minimum level at depths that allow a large break to run for a varying time before notifications are sent with tank level alerts. Alerts from within the water distribution system can protect the tank levels by providing advanced notice of major water loss. The early response times by staff can help in controlling water loss and possibly water tank levels dropping to a level that is difficult to recover from in a short amount of time.

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TENNESSEE UTILITY NEWS | www.taud.org

2018

Tournament Trail Series FRIDAY, MARCH 16TH

Kentucky Lake | Paris Landing State Park & Marina

Kentucky Lake Bass Challenge Presented by: American Development Corp.

Grand Prize: $1,000 Kentucky Lake Crappie Challenge Presented by: Rye Engineering PLC Grand Prize: $500

FRIDAY, APRIL 13TH

J. Percy Priest Lake | Fate Sanders Marina

J. Percy Priest Lake Bass Challenge Presented by: Southeastern Tank Grand Prize: $1,000 J. Percy Priest Lake Crappie Challenge Presented by: Wascon Grand Prize: $500

FRIDAY, MAY 11TH

Old Hickory Lake | Bull Creek Boat Ramp at Flipper’s

Old Hickory Lake Mega Bass Challenge Presented by: J.R. Wauford & Co.

Eight Hourly Weigh-ins [$250 awarded at each weigh-in]

Grand Prize: $1,000

Multiple sponsorships opportunities are available. For more information & complete tournament details, visit www.fishtaud.org or contact Kirk Smith, Tournament Director, at (615) 243-6490 or kirksmith@taud.org.

1st Quarter | Volume 32

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REGION MEETING NEWS >>> Region meetings are held quarterly throughout the year and provide unique opportunities to network with others in the utility industry. Speakers present topics that are current, informative and beneficial to utilities and related industries.

Some recent presentations include: updates on training, industry rules, reporting and regulation, insurance provisions, workplace safety, and what’s upcoming in new and innovative smart technology. TAUD encourages you to be ‘in-theknow’ and get involved in your region.

Region 1 Meeting Jeremy Jones, Region Leader October 19, 2017

For more information on how you can become involved with TAUD ‘s Region Meetings, please contact:

Meeting Location: Farmhouse Gallery and Gardens in Unicoi

Larry Lewis (731) 234-0380 | larrylewis@taud.org

Attendance: 54

Regions 2 & 3 Joint Meeting Wayne Hastings, Brad Brummett & Jimmy Langley, Region Leaders December 6, 2017

Speakers/Presenters: Steve Roberts, Joel Storrod, Ryan Vernich & Nate Bowe of McGill Associates, Kathy Quartermaine of TN811, Ken Rea, Kaci Lowe & Bill Forrester of First TN Development District, and Mark Butler & Mike Keeton of TAUD.

Meeting Location: BassPro in Kodak

Thank You to Our Meeting Sponsor: McGill Associates

Attendance: 131

Thank You to Our Door Prize Contributors: ADC, BAR Environmental, McGill Associates, Walter A. Wood Supply, TN811, and Rye Engineering

Speakers/Presenters: Pam Hardison & Alex Cameron of US Cellular, Sissy Fields, David Brook, Tammie Spencer, and Dale Cooper, Kathy Quartermaine of TN811, Kirk Morris of USDA RD, Ken Rea of First TN Development District and Mark Butler, Mike Keeton & Kirk Smith of TAUD.

Next Meeting: Best Tasting Water Contest April 19, 2018

Thank You to Our Meeting Sponsor: US Cellular and Tekwell Services Thank You to Our Door Prize Contributors: ADC, Wascon, McGill Associates, JR Wauford, C.I. Thornburg, CoreChem, Southeastern Tank, Utility Inspection Services, Walter A. Wood Supply, TN811, CTI Engineers, Aulick Chemical, S&ME Inc, US Cellular, United Rentals & Trench Supply, Tekwell Services, Consolidated Pipe & Supply, Core & Main, Source Technologies, Fulghum MacIndoe & Associates, Master Meter, Stowers Cat, BAR Environmental, The Trust Company, W&W Engineering, Gresham Smith & Partners, and Rye Engineering Pictured: Mike Keeton & Mark Butler of TAUD presenting at the Region 1 meeting in Unicoi.

38

Next Meeting: Region 2 Best Tasting Water Contest March 7, 2018 and Region 3 Best Tasting Water Contest March 8, 2018

TENNESSEE UTILITY NEWS | www.taud.org

TAUD REGION LEADERS

Pictured: Region 2 & 3 joint meeting at BassPro Shop in Kodak.

Region 4 Meeting Malcolm Harmon, Region Leader November 14, 2017

REGION 1: Jeremy Jones REGION 2: Brad Brummett REGION 3: Jimmy Langley REGION 4: Buster Harmon REGION 5: Tom Faulk

Michael Clay REGION 6: Cathy Dradt

Bill Dunnill REGION 7: Lisa Porter REGION 8: Michael Johnson

Randy Gregory REGION 9: Scott Miller REGION 10: Tim Lawson

Allen Joslyn REGION 11: Chandrika Winston

First Utility District of Hawkins County First Utility District of Knox County Luttrell-Blaine-Corryton Utility District Byrdstown Water Department West Wilson Utility District West Wilson Utility District South Giles Utility District Consolidated Utility District Lawrenceburg Utility Systems County Wide Utility District City of Dyer Water Authority of Dickson County Ocoee Utility District Big Creek Utility District Memphis Light, Gas & Water

Meeting Location: DeKalb Utility District Attendance: 42 Speakers/Presenters: Buddy Koonce of Goodwyn, Mills and Cawood, Kathy Quartermaine of TN811, David Phillips of the Cookeville EFO, Leah Bane of Upper Cumberland Development District, and Mark Butler & JW Griffin of TAUD. Thank You to our Meeting Sponsor: Goodwyn, Mills and Cawood Thank You to our Door Prize Contributors: ADC, Aulick Chemicals, JR Wauford, Southeastern Tank, TN811, and Rye Engineering Next Meeting: Best Tasting Water Contest February 21, 2018

Region 5 Meeting Tom Faulk and Michael Clay, Region Leader November 2, 2017 Meeting Location: West Wilson Utility District Attendance: 30 Speakers/Presenters: Eric Demaria of Southern Corrosion, Mike Morgan and Mike Kerr of EJ Access Solutions, Kathy Quartermaine of TN811 and Bob Freudenthal and Larry Lewis of TAUD. Thank You to our Meeting Sponsors: Southern Corrosion and EJ Access Solutions Thank You to our Door Prize Contributors: ADC, EJ Access Solutions, Hayes Pipe, TN811 and Rye Engineering Next Meeting: February 8, 2018

1st Quarter | Volume 32

39

REGION MEETING NEWS >>> Regions 6 & 10 Joint Meeting Cathy Dradt and Tim Lawson, Region Leaders October 25, 2017 Meeting Location: Monteagle City Hall Attendance: 55 Speakers/Presenters: Craig Ingram of TN811, Suzanne Hayes, Crystal Manners of the Department of Health, Will Pride & Garry Burriss of TDEC, Clay Copeland of USDA RD ,and Bob Freudenthal, Mark Butler, JW Griffin, Kevin Gilliam, Dewayne Culpepper & Larry Lewis of TAUD. Thank You to our Meeting Sponsors: Eagle Wholesale Supply and Walter A. Wood Supply Thank You to our Door Prize Contributors: ADC, Wascon, Core and Main, JR Wauford, Southeastern Tank, Divco Data, Frost Insurance, Walter A. Wood Supply, TN811, and Rye Engineering Training was provided by Chuck Page of ADC after the meeting.

Next Meeting: Region 6 TBA and Region 10 on February 22, 2018 Region 7 Meeting Lisa Porter, Region Leader October 4, 2017 Meeting Location: David Crockett State Park Attendance: 30 Speakers/Presenters: Neil Koepke, Chad Kirkland and Dale Copper of Tekwell, Eric Demaria, Jason Fryer of TN811, Doug Shelton of USDA RD and Kevin Gilliam and Dewayne Culpepper of TAUD. Thank You to our Meeting Sponsors: Tekwell Services and Southern Corrosion Thank You to our Door Prize Contributors: ADC, Southern Corrosion, TAUD Tournament Trail, Southeastern Tank, TN811 and Rye Engineering

Pictured: Region 6 & 10 joint meeting at Monteagle City Hall.

Regions 8 and 11 Joint Meeting Randy Gregory, Michael Johnson and Chandrika Winston, Region Leaders October 12, 2017 Meeting Location: Woodland Hills Golf Course in Pinson Attendance: 52 Speakers/Presenters: Will Taylor of United Systems & Software, Tyler Butel of Adedge, Darryl Green gave a report on the Certification Board, Mike Wetherington discussed the Jay’s Warriors Scholarship Fund, Brandon Orr of USDA RD, and Mark Butler, Tony Wyatt, Dewayne Culpepper, Kirk Smith & Larry Lewis of TAUD. Thank You to our Meeting Sponsors: United Systems & Software and Adedge Thank You to our Door Prize Contributors: ADC, Roger's Hydrant, ETEC, Gibson County Utility District and Rye Engineering After the meeting the Jay’s Warriors Fundraiser was held.

Thanks to the members of TAUD, $4,500 was raised for the scholarship fund.

Next Meeting: Region 8 TBA and Region 11 on February 14, 2018

Training was provided after the meeting by Chuck Page of ADC. Next Meeting: Best Tasting Water Contest on April 4, 2018 40

TENNESSEE UTILITY NEWS | www.taud.org

UPCOMING CLASSES >>> Classes listed occur while this issue is current. For more information or to register for any of these classes, visit www.taud.org or call Ali Hite, Education Assistant, at (615) 900-1000.

CHATTANOOGA

Eastside Utility District | 3018 Hickory Valley Rd.

2/20*** Applied Math for Water Treatment Operators 12 hrs. WT 3/1 Backflow Troubleshooting & Advanced Testing 6 hrs. Any Cert.

3/7 Cross Connection Renewal 6 hrs.

Any Cert.

3/14 Trench Excavation Competent Person 6 hrs. DS or CS 3/15 Confined Space 6 hrs.

Any Cert.

3/22 Safe Drinking Water Act Update 6 hrs. WT or DS 5/8** Bacteriological Compliance 18 hrs.

WT or DS 5/8 Bacteriological Sampling 6 hrs.

WT or DS 5/9* Bacteriological Monitoring & Reporting 12 hrs. WT or DS TN American Water Building | 1490 Riverside Dr.

2/20 Cross Connection Renewal 6 hrs.

Any Cert.

2/21** Cross Connection Basic 18 hrs.

Any Cert.

CLARKSVILLE

Clarksville Gas & Water | 2215 Madison St.

3/14

Safe Drinking Water Act Update

1st Quarter | Volume 32

6 hrs. WT or DS

41

UPCOMING CLASSES >>> COOKEVILLE

Cookeville Water Quality Control | 1860 S. Jefferson Ave.

3/14

Safe Drinking Water Act Update

6 hrs. WT or DS

GRAY

Johnson City Fire Hall | 106 Gray Commons Circle

2/26****Fundamentals of Water Distribution

6 hrs. DS

HENDERSONVILLE

Hendersonville Water Treatment Plant | 125 Indian Lake Rd.

3/21** Membrane Water Treatment 12 hrs.

WT

JACKSON

JEA Training Facility | 320 Hwy 45 By-Pass

Questions? Call us!

(615) 900-1000

Get complete information & register for any of these courses online at www.taud.org. Choose “Training”, then “List All” or select a specific category: Water Treatment / Distribution Wastewater / Collection Certification Prep Conferences Backflow Training Safety Natural Gas Commissioner Training Municipal Utilty Official Training FEES VARY DEPENDING ON CLASS Members $85-$360 Non- Members $90-$720 2-day class (*) 3-day class (**) 4-day class (***) 5-day class (****)

2/21 Wastewater Issues & Regulation Update 6 hrs. WW 2/22 Collection System Issues & Update 6 hrs. CS 3/19****Fundamentals of Water Treatment 12 hrs. WT 3/19****Fundamentals of Water Distribution 6 hrs. DS 3/26*** Applied Math for Water Treatment Operators 12 hrs. WT 3/28 Backflow Troubleshooting & Advanced Testing 6 hrs. Any Cert.

4/17 Intro to GPS Data Collection 6 hrs. DS or CS 4/18 CPR/AED/Basic First Aid 6 hrs. Any Cert.

5/10 Safe Drinking Water Act Update 6 hrs. WT or DS

KINGSPORT

Civic Auditorium | 1550 Fort Henry Dr.

3/13 Cross Connection Renewal 3/14** Cross Connection Basic Kingsport Water Treatment Plant | 2436 Sherwood Rd.

3/13** Granular Media Filtration

12 hrs. WT

KNOXVILLE

Larry Fleming KUB Facility | 835 E. Jackson St.

2/28 3/21 3/22

Backflow Troubleshooting & Advanced Testing 6 hrs. Any Cert.

Wastewater Issues & Regulation Update 6 hrs. WW Collection System Issues & Update 6 hrs. CS

Hallsdale-Powell Utility District | 3745 Cunningham Rd.

4/17 Cross Connection Renewal 4/18** Cross Connection Basic

6 hrs. Any Cert.

18 hrs. Any Cert.

LAWRENCEBURG

Lawrenceburg Utility Systems | 1607 N. Locust Ave.

5/15 42

6 hrs. Any Cert.

18 hrs. Any Cert.

Practical Math for Distribution Operators

6 hrs. WT or DS

TENNESSEE UTILITY NEWS | www.taud.org

LEBANON

James E. Ward Agricultural Center | 945 E. Baddour Pkwy.

5/17 Operator Expo 6 hrs.

Any Cert.

MARYVILLE

Alcoa Water Filtration Plant | 302 Sam Houston School Rd.

2/13** Practical Math for Distribution Operators 3/21 Safe Drinking Water Act Update 4/9*** Applied Math for Water Treatment Operators 4/17** Bacteriological Compliance 4/17 Bacteriological Sampling 4/18* Bacteriological Monitoring & Reporting 4/30** Knoxville Collection System Cram City of Maryville Operations Center | 332 Home Ave.

4/30** Knoxville Distribution System Cram City of Maryville Municipal Building | 400 W. Broadway Ave.

4/30** Knoxville Wastewater Treatment Cram Alcoa Public Works Operations Center | 725 Universal St.

4/30** Knoxville Water Treatment Cram

COMPLETE UNDERWATER SERVICES

6 hrs. DS 6 hrs. WT or DS 12 hrs. WT 18 hrs. WT or DS 6 hrs. WT or DS 12 hrs. WT or DS 6 hrs. CS 6 hrs. DS

2/13 Cross Connection Renewal 2/14** Cross Connection Basic

• Contaminated Diving • Hydrographic Soundings • Potable Water Tank Inspections • Potable Water Tank Cleaning • Pipeline Inspection and Cleaning • Structural Engineering Inspection and Design 322 C.C. Lowry Dr., Murray, KY 42071 Ph. (270) 753-9654 Fax: (270) 753-0165 24 Hour Service www.MainstreamDivers.com E-Mail: Info@MainstreamDivers.com

12 hrs. WW 12 hrs. WT

MEMPHIS

MLGW Training Facility | 4949 Raleigh-LaGrange Rd.

• Intake and Outfall Inspection, Construction, and Maintenance

6 hrs. Any Cert.

18 hrs. Any Cert.

PITTSBURG TANK & TOWER MAINTENANCE CO., INC.

SAVE!

We have a crew in YOUR AREA!

MURFREESBORO

TAUD Training Station | 840 Commercial Ct.

2/12****Fundamentals of Collection Systems 2/19****Fundamentals of Water Treatment 3/5**** Fundamentals of Wastewater Treatment 3/20 CPR/AED/Basic First Aid 3/28* Confined Space Advanced (MOST) 4/3** Coagulation/Flocculation 4/3 Cross Connection Renewal 4/4** Cross Connection Basic 4/10** Practical Math for Water Treatment Operators 4/30** Murfreesboro Collection System Cram 4/30** Murfreesboro Wastewater Treatment Cram 4/30** Murfreesboro Water Treatment Cram Consolidated Utility District | 709 New Salem Hwy.

4/30** Murfreesboro Distribution System Cram 1st Quarter | Volume 32

6 hrs. CS 12 hrs. WT 12 hrs. WW 6 hrs. Any Cert.

12 hrs. Any Cert.

12 hrs. WT 6 hrs. Any Cert.

18 hrs. Any Cert.

12 hrs. WT 6 hrs. CS 12 hrs. WW 12 hrs. WT

Inspections Wet Dry ROV

Repair In Service Cleaning Paint Insulation

New & Used

Tanks

Relocation

Elevated

Erection

Underground

Dismantles

Ground

ROV inspections can be viewed on TV console During inspection & DVD provided. All inspections Include bound reports, recommendations, and cost estimates.

Patrick Heltsley

Don Johnston

(270) 826-9000 x 4601 (270) 826-9000 x 1001 270-748-1325

(270) 748-1343

www.watertank.com

6 hrs. DS 43

2018 Utility Technology Conference

February 28 - March 2 | 12 hours of Operator & PDH credits available |

Session Topics Water Treatment:

THM Production & Analysis MIEX Corrosion Probe That Ties in With Phosphate TDEC Update on Regulations & Policies National Weather Service Predictions of Drought

Distribution:

THM Production & Analysis Managing Water Quality in Distribution Tanks A Tale of Two Systems: Urban Leak Sensors & Rural DMAs for Water Loss Management Transient Technology for Non-Invasive Pipe Condition Assessment Practical Application of Pressure Management TDEC Update on Regulations & Policies Ice Pigging

Wastewater Treatment:

Optimizing Biosolids Management Cost & Circular Economy Solar Powered Wastewater Treatment System Online Process Monitoring of Ammonia & Principals of Ammonia-Based Aeration Control Improving Collections & Wastewater Treatment Through Economical Aeration Managing Wastewater Quality In Collection Systems & Wastewater Treatment Aerobic Treatment Units: Modular Wastewater Solutions for Rural Systems 2017 Method Update Rule & MDLs

Collection:

Evaluation I/I Reduction for Requesting Moratorium Relief Improving Collection With Remote Monitoring Systems Improving Collections & Wastewater Treatment Through Economical Aeration Managing Wastewater Quality In Collection Systems & Wastewater Treatment Aerobic Treatment Units: Modular Wastewater Solutions for Rural Systems Ice Pigging

Pigeon Forge, TN

Conference Schedule Twelve (12) Hours of PDH & Operator CE Credit Available!

Wednesday, February 28

11:00am - 1:00pm Registration 1:00pm - 4:30pm Sessions

Thursday, March 1

8:30am - 12:00pm Sessions 12:00pm - 1:00pm Lunch 1:00pm - 4:30pm Sessions

Friday, March 2

8:30am - 12:00pm

Sessions

Hotel Information Music Road Hotel

303 Henderson Chapel Rd. Pigeon Forge, TN 37863 (844) 993-9644 www.musicroadhotel.com Room Rate: $102 S/D Online Reservation Code: 08600

All Licenses:

Cybersecurity What’s Ahead for the TN Operator Certification Program New or Repair Concrete Rehab & Coating in Water & Wastewater Structures Pellisippi State Community College Operator Training Program

Please Note:

Some presentations have been approved for CE credit toward multiple or all licenses & will be held as combined sessions for their respective certifications. Conference sessions/speakers are subject to change.

44

TENNESSEE UTILITY NEWS | www.taud.org

REGISTRATION FORM please print

Please make copies of this form for more than 4 registrants

REGISTRANT 1: _________________________________________________________________ REGISTRANT 2: _________________________________________________________________ REGISTRANT 3: _________________________________________________________________ REGISTRANT 4: _________________________________________________________________ UTILITY/COMPANY: ______________________________________________________________ BUSINESS ADDRESS: _____________________________________________________________ CITY: ______________________________________ PHONE: (____) _____ - _________

REGISTRATION FEES:

By February 16, 2018

STATE: ________

ZIP: ___________

E-MAIL: _______________________________________

Number of Registrants

TAUD Member $325 X_____ TAUD Non-Member $500 X_____ One day only $170 X_____

After February 16, 2018

Number of Registrants TAUD Member $375 X_____ TAUD Non-Member $600 X_____ One day only $340 X_____

Total Amount Due: $________ Please make checks payable to TAUD. If preferred, you may also pay by credit card.

Only provide your credit card information on forms that are to be direct mailed or faxed.

We cannot accept credit card information via e-mail, including attachments.

CREDIT CARD NUMBER: __________________________ EXP. DATE: _________ AMOUNT: ____________ CARD HOLDER NAME: __________________________ SIGNATURE: _____________________________

EMAIL FOR RECEIPT: _______________________________________________________________ Send completed forms & payment to: TAUD P.O. Box 2529 Murfreesboro, TN 37133-8041 Fax: (615) 898-8283 | Questions? (615) 896-9022

REGISTRATION

BILLING ADDRESS: ______________________________________________ ZIP: ________________

2018 UTILITY TECHNOLOGY CONFERENCE

Utility Technology Conference | February 28 - March 2, 2018 Music Road Hotel - Pigeon Forge, TN You may also register online at www.taud.org

TAUD Refund Policy: All cancellations must be received in writing. A full refund will be issued (less a $50 processing fee) if cancellation is received at least 15 working days prior

to the conference. Cancellations received between 5 & 14 business days prior to the conference are eligible to receive a half refund. No refunds will be issued if cancellation notice is received less than 5 business days prior to the conference. Substitutes are always welcome.

1st Quarter | Volume 32

45

2018 Operator Expo May 17 | James E. Ward Agricultural Center | 945 East Baddour Parkway | Lebanon, Tennessee

O P E R AT O R I N F O R M AT I O N Operator Registration:

Wednesday, May 16th Thursday, May 17th

3:00 - 5:00pm 7:30 - 8:25am

CE Requirements:

To receive Continuing Education credit, you must meet the following criteria:

Arrive NO LATER than 8:30am CST

(Must attend Expo from 8:30am-3:30pm; no partial credit will be given)

Attend 3 demonstrations which apply to your license (Remember to have your nametag scanned after each demonstration)

Attend Rules & Regulations Update Turn in your completed CE form after last session

V E N D O R I N F O R M AT I O N

H O T E L I N F O R M AT I O N We encourage you to make reservations early as room blocks will fill up quickly.

TAUD Room Blocks Available: Rates include hot breakfast. Be sure to mention TAUD when booking to receive discounted rate

Wednesday, May 16th 12:00 - 5:00pm Thursday, May 17th 6:00 - 7:15am

Don’t Forget!

The fairgrounds provide access to water & electricity, however you must bring your own hoses & extension cords. Please also bring your own tablecloths, if desired, as booth tables are provided uncovered.

Included:

Comfort Suites (615) 443-0027 $109 Holiday Inn Express (615) 994-3225 $114

Breakfast Barbecue Lunch 2018 Operator Expo T-shirt

Other Area Hotels:

[OPERATORS]

Please call for rates & availability.

LaQuinta Inn Sleep Inn & Suites Econo Lodge Days Inn Hampton Inn & Suites 46

Vendor Setup:

(615) 470-1001 (615) 449-7005 (615) 444-1001 (615) 449-5781 (615) 443-3445

Door Prizes! Door Prizes! Door Prizes!

6 Hours of CE Credit (good for one license; see requirements above)

[VENDORS]

Registration for two (2) representatives A table (6’) & two (2) chairs at each booth

(Indoor & outdoor spaces available; indoor booths are 10’ x 10’)

TENNESSEE UTILITY NEWS | www.taud.org

REGISTRATION FORM please print Please make copies of this form for more than 4 registrants.

T-Shirts only guaranteed if registered by May 4th

S M L 1x 2x 3x

Registrant 2:________________________________________________Circle T-Shirt size:

S M L 1x 2x 3x

Registrant 3:________________________________________________Circle T-Shirt size:

S M L 1x 2x 3x

Registrant 4:________________________________________________Circle T-Shirt size:

S M L 1x 2x 3x

Utility/Company:__________________________________________________________ Address:_________________________________________________________________ City:____________________________________

State: ____

Zip: _____________

Utility Phone: (_______) - _______ - ______________ Point of Contact E-mail:

___________________________________________________

Registration Fees: Number of Registrants Enter Fee Registration Cost Per Person $95 (by April 27th) X ________

Late Registration & Walk-Ins $125 (after April 27th) X ________

Total Registration Fees

= $ ______ = $ ______ = $ ______

Gates open at 7:30AM (CST).

Be sure to check-in BEFORE 8:30AM (CST) to qualify for Continuing Education.

If preferred, you may use your Master Card, American Express, Discover or Visa.

Only provide your credit card information on forms that are to be direct mailed or faxed.

We cannot accept credit card information via email, including attachments.

Credit Card Number: _____________________________ Exp. Date:___________ Amount: _______________ Card Holder Name: ______________________________ Signature: _________________________________ Billing Address: ______________________________________________________ Zip:_________________ Email for receipt:__________________________________________________________________________ Please send payment information or check (made payable to TAUD) to: TAUD | P.O. Box 2529 | Murfreesboro, TN 37133 Fax: (615) 898-8283

U T I L I T Y RE G I S T R AT I O N

Operators may receive 6 hours of CE credit toward any license. Must attend 3 demonstration sessions and the Rules & Regulations Update at the end of the day. No partial credit will be given.

2 018 OPE R ATOR E XPO

Registrant 1:________________________________________________Circle T-Shirt size:

TAUD Refund Policy: There will be NO REFUNDS issued for this event. Substitutes are always welcome.

1st Quarter | Volume 32

47

VENDOR REGISTRATION FORM

2 018 OPE R ATOR E XPO

VE N D O R RE G I S T R AT I O N

Please make copies of this form for more than 4 registrants.

48

please print

T-Shirts only guaranteed if registered by May 4th

Registrant 1:________________________________________________Circle T-Shirt size:

S M L 1x 2x 3x

Registrant 2:________________________________________________Circle T-Shirt size:

S M L 1x 2x 3x

Registrant 3* (additional $40/$45/$50, see below):________________________________Circle T-Shirt size:

S M L 1x 2x 3x

Registrant 4* (additional $40/$45/$50, see below):________________________________Circle T-Shirt size:

S M L 1x 2x 3x

Company:__________________________________________________Superbooster? ___ Diamond ___ Platinum Address:___________________________________________________ City:____________________________State: ____

Zip: ___________

Phone: (_______) - _______ - ______________ E-mail: __________________________________________________

___ Gold

___Silver

Attention Superboosters:

Even if you do not owe booth fees for this event, you must register to guarantee your booth space!

Registration Fees: TAUD MEMBERS Additional Registrants* Booth Registration Cost for Two $425 (by April 27th) _______ X $40 = Booth Registration Cost for Two $525 (after April 27th) _______ X $45 = Attending Only (no exhibit) $350 = NON-TAUD MEMBERS Booth Registration Cost for Two $775 _______ X $50 = Attending Only (no exhibit) $550 = Booth Item/Service/Sponsorship request: Additional Tables................................................................................................................._______ X $10 Outdoor Area - Large Equipment Display...........................(no charge; indicate size needed) ________ Electricity (bring extension cords)...............................................(no charge; check if needed) ___ Water (bring hoses)...........................................................................(no charge; check if needed) ___ Meal Sponsorship..............................................................................................................$150 T-Shirt Sponsorship...........................................................................................................$200 (T-Shirt Sponsorship requests must be received by April 20, 2018) Total Registration Fees

$ ______ $ ______ $ ______ $ ______ $ ______

= $ ______

= $ ______ = $ ______ = $ ______

If preferred, you may use your Master Card, American Express, Discover or Visa.

Only provide your credit card information on forms that are to be direct mailed or faxed.

We cannot accept credit card information via email, including attachments.

Credit Card Number: _____________________________ Exp. Date:___________ Amount: _______________ Card Holder Name: ______________________________ Signature: _________________________________ Billing Address: ______________________________________________________ Zip:_________________ Email for receipt:__________________________________________________________________________ Please send payment information or check (made payable to TAUD) to: TAUD | P.O. Box 2529 | Murfreesboro, TN 37133 Fax: (615) 898-8283 TAUD Refund Policy: There will be NO REFUNDS issued for this event. SubstitutesTENNESSEE are always welcome.

UTILITY NEWS |

www.taud.org

ADVERTISER INDEX >>> Alliance Water Resources pg. 29 American Development Corporation pg. 22 C2RL Engineers pg. 11 C.I. Thornburg pg. 33 G & C Supply Company pg. 11 Joel B. Spaulding pg. 36 Mainstream Commercial Divers pg. 43 Pittsburg Tank & Tower Company pg. 43 Sensus pg. 7 Southeastern Tank Back Cover Tekwell Services pg. 19 Tennessee Utility Assistance pg. 4 Wascon pg. 21 Wiley Bros.-Aintree Capital Inside Back Cover

Interested in Advertising?

Associate Members are welcome to advertise in any of TAUD's publications, including the Tennessee Utility News (TUN) magazine, the annual TAUD Membership Directory and Training Station Wall Calendar.

TN Utility Ne

Final Trim Size:

Two of TAUD's most valuable resources, the Membership Directory & Training Station Wall Calendar are published annually. While the Directory is only distributed to members of the Association, the Calendar is directly mailed to every active operator and utility in the state.

By advertising in one, or all, of TAUD's publications, you're not only making an investment in your business, but also ensuring that your message directly reaches your target audience.

For more information, please contact Vanessa Solis at (731) 352-8256 or by e-mail at vanessasolis@taud.org.

1st Quarter | Volume 32

25”

7.375” x 8.87 5”

¼ Page

Business Card Horizontal

25”

NUMBER OF

½ Page

Full Page (no bleed)

8.5” x 10.875”

3.5625” x 4.31

A quarterly magazine, the TUN has an average annual circulation of 20,000 recipients, consisting of readers in the water, wastewater and natural gas industries. This includes managers, operators, state legislators, rural and economic community development officials, as well as state and federal agencies. The TUN is also available to read on e-reader and tablet devices, via issuu.com.

ws Magazine

8.375” x 10.6

Full Page (w/bleed)

Business Card Vertical

3.5625” x 2.03 13”

ISSUES:

7.375” x 4.31 25”

2.0313” x 3.56 25”

Full Year / 4 issues 1 st Quarter (Content Dead line: January st 2 nd Quarter 1) (Content Dead line: April 1 st 3 rd Quarter ) (Content Dead line: July 1 st) 4 th Quarter (Content Dead line: October st AD SIZE 1)

Advertising

Black & White

Ads

Business Card Quarter Page Half Page Full Page

per issue

$200 $350 $500 $750

Rates Full Year

$500 $1,200 $1,800 Full Color Ads $2,400 Business Card per issue Full Year $400 Quarter Page $1,100 $850 Half Page $3,200 $1,425 Full Page $5,000 $1,920 Inside Cove $6,670 r $2,400 Back Cover $8,600 $2,400 $8,600 Full paym

ent advertisem should be received prior ent, has been made unless an installmen to running t agreement . Cancellation prior to the content deadl s must be received 30 placed (see days ine in which subm the will not be accep ission deadlines at left). ad would be will be publis ted once the deadline has Cancellations : hed responsible for in that issue and the passed; your ad Business card adver payment are: the service rendered. Accep tiser will be company check Full Page table Quarter Page forms and American of , VISA, Maste Express. rcard, Discov Inside Cove er Half Page All artwork r dpi) & in onemust be submitted in A P U B LBack Cove I C AT I O r ART WORK JPEG. All fonts of the following formahigh resolution (300 N OF T HE TEN COLOR: R E G artwork. Color and graphics should bets: PDF, EPS, TIFF, or NESSEE ION NE ASSOC embe files must be Black & Whi WS | U I A Tshoul in supplied in dded into the I O Nd be Fsent PCOMI te CMYK mode.

U via NG OPE T I Le-mai the file isO too I T Yl to vane Full Color Ads D R AT O R I ssaso S T R I Tlis@t large to e-mai T R A I N make S aud.org.

I N G other l, please Cconta | Carran O Ngeme ct Vanessa toIf 4 t h Q u a r t e F E Rnts.

ENCE H DATE SUBMITT r 2 0 17 IGHLIG | Vol. 3 ED: ______ HTS | 1 2

Tennessee Utility News

0 17 A W _________ ARDS O ____ F E XCE COMPANY NAM LLENCE E ______ _________ CONTACT NAM _________ E ______ _________ _________ _____ PRO BILLING ADD _________ DUC T/SERVIC RESS ______ ___ _________ E ______ _________ EMAIL ADD ___ PHONE _________ _________ RESS ______ NUM ___ BER (______ _______ _________ _________ ___ CITY/STA )_______ If preferre _________ - _________ TE ______ d, _________ Only prov you may use you _________ __ ____ r ide _____ ZIP PLEASE INVO We cannot your credit card Master Card, Ame _______ ICE rican info accept cred PAYMENT ENC OPERA it card info rmation on forms Express, Discover TOR IS LOSED that or Visa rmation via SUE CREDIT CAR email, incluare to be direct mai .

D NUMBER led ding or _________ attachments faxed.

CARD HOLDER _________ .

NAME ___ ___ _________ _________ BILLING ADD ______ EXP. _________ RESS ______ DATE _________ _________ _________ _______ RECEIPT NEED _ TOTAL DUE _________ SIGN ED? ATU ___ RE ______ _______ _________ YES NO SEND _________ ______ CITY RECEIPT TO _________ /STATE ___ _________ ____ _________ Please send _________ ______ ZIP payment _________ _______ info _________ TAUD | P.O. rmation or chec _________ k (made paya Box 8041 ______ | Mur ble to

freesbor Fax: (615 o, TN 3713 TAUD) to: ) 898-828 3 3

10 Ne w Ce rti fic ati

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18 Un ac co un

49

GA ME - SPOT TH E D I FFE RE NCE S

Find 10 differences between the original photo (pictured top) and the altered photo (pictured bottom).

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TENNESSEE UTILITY NEWS | www.taud.org

1st Quarter | Volume 32

51

P.O. Box 2529 Murfreesboro, TN 37133-2529 www.taud.org

Keep the life cycle flowing.

Water storage you can trust.

A promise we’ve lived up to for 40 years.

Southeastern Tank has been building, providing and inspecting Aquastore® liquid storage tanks for 40 years. That longevity means you have a partner that understands your life cycle and provides the products and cost savings to maximize your water system.

Tap our depth of knowledge today. Call 615-466-5220 for a quote, or visit setank.com.

setank.com

60 Vesta Road • Lebanon, TN 37090 • p. 615.466.5220 • f. 615.466.5222 M U N I C I PA L WAT E R & WA S T E WAT E R

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I N D U S T R I A L WAT E R , WA S T E WAT E R & F I R E P R O T E C T I O N

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D I S I N F E C T I O N B Y- P R O D U C T M A N A G E M E N T