Fall/Winter Publication

iSSUE 03 | FALL 2019

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TABLE OF CONTENTS

FEATURES What is happening at the Chamber

4

Upcoming events

4

Message from the Tanya Markos-Vanno

6

Farwell and best wishes

Southfield Young Professionals

7

Follow us on Facebook at SouthfieldYP

COMMUNITY City of Southfield

8

Redevelopment Ready Community

8

THE CHAMBER New Members

10

Supporting Members

12

Southfield Area Chamber of Commerce salutes you

Photos from Past Event

13

We learn, network and have fun at Chamber events.

CEO Profile

16

16

Dr. Virnidir Mougil, Lawrence Technological University

Staff Message

16

3

EVENTS

Chamber Events

Chamber 101 Tuesday, Nov 8, 2019 11:30 - 1:00 PM Southfield Chamber Join us for our monthly lunch & learn - Chamber 101. This event is perfect for new members and potential members interested in learning how to best take advantage of chamber membership.

You will learn about networking opportunities, peer groups, committees referral groups, member to member discounts, chamber directories, advertising options and social sharing!

What to expect:

• Meet the staff • Learn Chamber benefits • Complementary lunch • AND MORE!

Chamber OPEN HOUSE

Wake Up to Southfield

Thursday, Nov 14, 2019 4:00 - 6:00 PM Southfield Chamber

Tuesday, Dec 10, 2019 8:00 - 9:00 AM Motor City Dance Factory

You’re invited to see what’s new at the Southfield Area Chamber.

Celebrate a successful year, reacquaint yourself with our staff, Board of Directors and Ambassadors!

Wake up with fellow Southfield Chamber members, every other month. Network, enjoy light refreshments, build relationships and learn about our host.

What to expect:

• Food and refreshments • Networking • Tour of facility Pricing

• No Cost!

What to expect:

• Breakfast • Business card exchange • 60 second introductions Pricing

• Member/partner $0 • Non-member $10

Pre-registration required for all events.

4

EVENTS

Next Signature Event Excellence in Southfield Thursday, Dec 5, 2019 Best Western Premier 6:00 – 9:00 PM. The Southfield Area Chamber of Commerce and the City of Southfield enlists your help in seeking nominees for its Business Awards. Nominations are being accepted for businesses and individuals that have demonstrated excellence in the Southfield Area.

Winners will be selected by the Chamber’s Awards Selection Committee.

Small Business of the Year Top Project of the Year Young Professional of the Year Rising Star Outstanding Chamber Member Commitment to Community Ambassador of the Year

Submit Your Nominations Become part of an exclusive alumni - Excellence in Southfield award winners!

Visit our website to submit a nomination and for details of the event at www.southfieldchamber.com/awards 5

FEATURE

Farewell From Mrs. Vanno It has been an absolute pleasure working with all of you over the last eight years. This has been an experience I will never forget and relationships I’ll never let go of. Thank you for the opportunity to lead your Chamber and for your willingness to participate in its change and growth.

I am confident that 2020 will be our most successful year yet, with your help and under the new leadership of my successor.

When I began in 2011, I had anticipated the my role would have its challenges and that I would need to leverage resources to help me succeed. I was honored to have amazing mentors who helped me reposition the Southfield Chamber as an asset for businesses in the community.

To our Supporting Members, Ambassadors, peer and committee group leaders, board members, and all those who have taken leadership roles in the Chamber over the years, thank you! Your faith in my leadership and readiness to move our chamber forward has set 6

Tanya Markos-Vanno, Executive Director 2011-2019 Southfield Area Chamber of Commerce

us up for future success.

In January, we rolled out the new dues structure and, as anticipated, has been a huge success. Today the Chamber has a sustainable membership, launching new programs, enhancing member benefits and growing its staff.

Today we have an opportunity to take the Chamber to a new level.

With our dedicated staff, Board and Ambassador committee and business coach, SACC will meet our membership, revenue and program goals, no question. I ask that you all to stay committed, and have faith in

your Chamber to continue to create connections.

My new role as Operations Manager for Pure Michigan Business Connect will keep me engaged in this great community, just at a different level.

Please feel free to connect with me on LinkedIn. Yours Truly, Tanya Markos-Vanno

FEATURE

Southfield Young Professionals Southfield Young Professionals - SYP SYP is the place for young professionals under the age of 40 to meet and connect with other young professionals in the area, while also learning professional and leadership skills from the industry’s top talent. SYP is dedicated to maintaining vast and varied relationships, developed by the Southfield Chamber, and providing access to its network of business partners.

It is our passion to help develop the next generation of leaders by making Southfield an attractive place for young professionals.

CURRENT BOARD OF DIRECTORS Chair, Jasmine Patton, Southfield Chamber Co-Chair, Devon Dallo, Comfort Suites Sahil Chaturved , Best Western Premier Andrea Kchikian, The Mars Agency Maurice Miller, Mass Mutual Great Lakes Cody Oselett, Henry Ford Optimeyes Contact the Chamber to learn more and follow us on Facebook @SouthfieldYP.

7

COMMUNITY

The City of Southfield The City of Southfield is the premier business address in Michigan. With more than 27 million square feet of office space and over seven million square feet of retail and industrial space – Southfield is Michigan’s undisputed business center. In fact, Southfield boasts more office space than the central business districts of Cleveland, Cincinnati, Detroit, Indianapolis or Kansas City. Southfield is home to over 10,000 businesses including more than 100 “Fortune 500” companies. Why do so many companies chose Southfield?

Simply put, because Southfield offers businesses advantages that

others cities don’t. An impressive 98 percent of the City is accessible to high-speed fiber optics, broadband and satellite services, and several backbones traverse the community. The City’s extensive infrastructure, access to a footprint of citywide fiber optics and central location are just a few of the many reasons why businesses choose Southfield.

Redevelopment Ready The city of Southfield was awarded a Redevelopment Ready Communities (RRC) certification in 2016 from the Michigan Economic Development Corporation (MEDC)

for establishing a solid foundation to attract private investment and further build on municipal assets.

RRC have been qualified as “thoroughly prepared” when it comes to planning and zoning, along with other key features that remove traditional barriers and promote opportunities for prospective investors. Certification status provides a compelling sign that a community has removed development barriers and streamlined processes to be more competitive and attractive to investors. Contact Shelly 248.796.4161 for more information.

21415 Civic Center Dr., Ste. 100, Southfield, MI 48076 centrepolisaccelerator.com

Fostering Business Growth.

Our modern center with dedicated and shared workspaces on the Lawrence Tech University campus opens October 4.

283

8

COMPANIES SERVED

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COMPANIES CREATED

Contact program administrator Heather Boyd at 248.204.2452 or email hboyd@ltu.com to learn more.

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THE AREA’S FRESHEST, MOST MODERN EVENT SPACE. This newly built, sophisticated, state-of-the-art venue is well suited for events and celebrations in every shape and size. We proudly feature menus crafted with a focus on culinary innovation.

The Mint’s expansive main room offers 10,000+ square feet of flexible, unobstructed space that can be divided to accommodate weddings, banquets, training, theatre-style presentations, and more. It even offers a private blowing alley with 8 lanes.

We’re looking forward to hosting you and making your next event exceptional and memorable!

SEE A VIRTUAL TOUR ONLINE E V E N T S AT T H E M I N T. C O M 248.443.3166 2 7 0 0 0 E V E R G R E E N R O A D | L AT H R U P V I L L A G E , M I 4 8 0 7 6

9

New Chamber Members Welcome.

We are delighted to introduce members who’ve joined between

April August. . We continually strive to connect you to one another and to the community at large. Welcome them by visiting their website, giving them a call or stopping by to introduce yourself. Your personal touch will help our chamber continue to grow and thrive.

10

Anthony Moses A.M. Total Being Fitness 248.480.0131 www.amtbfit.com

Suzanne Jarrett Fearless Girl Boss 313.499.9349 www.fearlessgirlboss.com

Kathy English Alotta Locs Hair Suite LLC 313.770.4772 www.alottalocs.com

Jennifer Waechter First Choice Coffee 248.583.1765 www.firstchoiceservice.com

Heather DeVos Area Agency on Aging B-1 800.852.7795 www.aaa1b.org

Ashley Quinn Foster Care Navigators 313.255.8254 www.fcnp.org

Steven Lover Blue Mountain Coaching 248.658.8455 www.BlueMountainBuisnessCoaching.com

Diona Adzika G.E. Distribution Services 248.544.4000 www.gepromos.com

Daniel Brent Brent Service and Investigations 248.462.6458 www.brentinvestigations.com

Doretha Morgan Inspire 2 Move 313.888.7405 www.inspire2move.org

Larry Buckfire Buckfire & Buckfire, P.C. 248.595.7544 www.buckfirelaw.com

Jay Brown Jay Birds Rotisserie & Grill 313.410.5571 www.Jaybirdsgrill.com

Brenda Garner Elizabeth Place 248.716.5204 www.pinkcarpetexpo.com

Vicki Robb Life for Relief and Development 248.424.7493 Ext: 7251 www.lifeusa.org

Members continued...

Connections. Successful business people understand the importance of creating connections. Building relationships with people and becoming someone they know, like and trust as an expert and a resource, is a priceless opportunity. Get to know your fellow chamber members and be sure and call on them for your business needs.

Moses NitaAnthony Robinson Fitness Mary A.M. Kay Total - NinaBeing Robinson 248.480.0131 734.256.7698 www.amtbfit.com

Kristina Camaj Kathy English MyHealth Urgent Care Alotta Locs Hair Suite LLC 248.940.2700 313.770.4772 www.meadowbrookbirmingham.com www.alottalocs.com

Kristin Stratton Neil King Heather PhysicalDeVos Therapy Area Agency on Aging B-1 248.809.6411 800.852.7795 www.neilkingpt.com www.aaa1b.org

Desiree Osborne Lover OKB Steven Consuting Blue Mountain 810.214.0069Coaching

Suzanne RhondaJarrett Hahn Fearless Girl Boss Therapy Pressure Point Massage 313.499.9349 248.358.8800 www.fearlessgirlboss.com www.Pressurepointmassagetherapy.net Jennifer Waechter Rachel Mahrle First Choice Coffee ProfitNet, LLC 248.583.1765 248.793.5473 www.firstchoiceservice.com

www.profitnetllc.com

Ashley Quinn Ramone Q Foster Care Navigators Quality Janitorial & Maintenance Service, 313.255.8254 LLC www.fcnp.org

248.809.3949 www.QJS-PRO.com Diona Adzika

248.658.8455 Anna Ferro www.BlueMountainBuisnessCoaching.com

G.E. Distribution Services Patrick Hanna 248.544.4000 Solutionspal www.gepromos.com

Brent Service and Investigations 248.462.6458 Joseph Rusnak www.brentinvestigations.com PEOPLEMARK

Inspire 2 Move Tiffany Wilkins 313.888.7405 The Dining Clique www.inspire2move.org

orgAmazing Daniel Brent 248.403.8350

248.663.2000 Larry Buckfire www.Peoplemark.com

Buckfire & Buckfire, P.C. John248.595.7544 Lankford www.buckfirelaw.com Premier Executive Forums

888.730.1950 Brenda Garner www.premierexecutiveforums.com Elizabeth Place 248.716.5204 www.pinkcarpetexpo.com

248.943.4583 www.Solutionspal.com Doretha Morgan

313.717.5544 www.thediningclique.com Jay Brown Jay Birds Rotisserie & Grill David Sheaffer 313.410.5571 Williams, Williams, Rattner & Plunkett, PC www.Jaybirdsgrill.com

248.530.0758 www.wwrplaw.com Vicki Robb

Life for Relief and Development

248.424.7493 Ext: 7251 www.lifeusa.org

11

CHAMBER SUPPORTING MEMBERS

LEGEND

LANDMARK

PARTNER

Salute to Our Supporting Members 12

THE CHAMBER

City of Southfield and Chamber visit to Japan, complements of the Japan Foundation.

2019 State of the City Address, Shawnise Brown, Tiffany Lamarand, Anna Ferro and Devon Dallo.

2019 Golf Outing, Rightsize Facility hole sponsor.

Chamber Open House, Harold Hill and Karen Thornton.

Summer OCN Mixer and the Airea staff members.

Chamber Hospitality Peer Group social, tour of Detroit on the Michigan Pedaler.

Southfield Young Professional Yappy Hour hosted by The Mars Agency.

Intelligent Office Troy, Open House.

Owners, Eric and Joan Haakonstad.

City of Southfield Kimmie Horn Jazz Festival - Chamber volunteers.

13

CEO PROFILE

Lawrence Tech University Virinder K. Moudgil, PhD, has served as president and CEO of Lawrence Technological University (LTU) since July 1, 2012. He has presided over a period of significant growth, championing student research, athletics, campus facilities, residence halls, the Taubman Complex and Marburger STEM Center, and more.

President Moudgil earned a PhD in Zoology (Biochemistry) from BanarasHindu University in India, followed by postdoctoral work at the Mayo Clinic in Minnesota.

He also received professional training at The Harvard Institute for Educational Management.

A visiting scientist early in his professional career, he later rose to leadership roles in academia, including senior vice-president and provost at Oakland University. His board affiliations are numerous and include the Detroit Regional Chamber of Commerce, Detroit Economic Club, and Detroit Zoological Society. His scientific work has appeared in some 250 publications.

President Moudgil has a special 14

President and CEO, Dr. Virinder K. Moudgil

interest in advancing cultural understanding and globalization, and in 2013, founded LTU’s Global Village Project to promote student awareness and cooperation. He and his wife, Dr. Parviz Gandhi Moudgil,

have two adult children.

Lawrence Technological University is a long time supporter of the Southfield Chamber.

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15

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ears

FEATURE

The Staff of the Southfield Area Chamber of Commerce consists of: •

Jasmine Patton, Director of Events & Communications

•

Anna Ferro, Office Manager

•

Yolanda Haynes, Business Developer

Jasmine Patton, Director of Communications & Events “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou.

This quote was included in Jasmine’s signature and served as her personal motto to self-check her progress along the way. After working 7 years for a non-profit, serving the community became a personal and professional way of life for Jasmine. In every role following, whether in corporate positions, her role in city government, or as a volunteer, she gained the most satisfaction in serving others. In joining the Southfield Chamber of Commerce, she believes she created a “best of both worlds” opportunity to satisfy her desire to give back, while working with corporate and non-profit organizations alike. “Creating Connections” in person, on social media, or in written publication, coordinating communication while managing events is Jasmine’s “dream job”. Jasmine Patton is a highly-valued contributor to the SACC staff and we look forward to her leadership in community engagement and direction in upcoming events.

Anna Ferro, Office Manager As a former Ambassador for the Chamber, Anna is aware of what is needed to maintain and grow membership. Along with managing the administrative aspects of the chamber, she creates advertising pieces and continues to bring new ideas in areas of marketing and membership. Anna possesses a master’s degree in Integrated Marketing Communications from Eastern Michigan University and a bachelor’s degree in Human resource Development from Oakland University. She is excited to utilize her education and diversified business experience in assisting the Chamber in reaching its objectives and assisting businesses in leveraging membership by creating more opportunities to create connections. Anna is our newest team member and we welcome her in her new role.

Yolanda Haynes, Business Developer Whether it is talking to a potential member or reconnecting with a established member, Yolanda is dedicated to the team and the growth of the chamber. Yolanda invests her energy into providing resources and awareness to members and the community to help better serve them. Southfield, being the “Center of it All”, offers a unique opportunity as a business developer to connect businesses for the purpose of expanding and diversifying. She considers no one a stranger and truly enjoys building relationships. She believes relationships which are based on integrity and trust make connections stronger. The relationships she has established within the community stem from a mutual respect and desire to strengthen the residents and businesses in Southfield and surrounding areas. For Yolanda, it is a pleasure to offer help and add value in • Full Color Printing • High Impact Promotional Products any way •that she serving the business needs of the community and members.

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chamber and set us up for success. We plan to leverage her legacy to continue to build a new framework upon that foundation along with her successor. Each of us brings ideas and skills to take the Chamber and its membership to the next level of success…”

Proud Members of:

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-SACC Staff

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CHAMBER PARTNER

Message from the SBA SBA Believes in Helping People Stay Connected The U.S. Small Business Administration believes that staying connected is vital for an entrepreneur’s success. As the SBA Michigan District engages more and more with small business owners at all stages of their business, we encourage them to use as many resources and network as much as they can.

While networking and connecting with people is not an exact science, what matters most is why you want to connect or network with certain people, as it the way you do so will vary depending on this. Whether it is a co-worker, customer, mentor, or someone who’s helped you make valuable connections, these contacts in your life are valuable to your career. Once you figure out why these people are important to you, foster the relationship in the way you’ve found out they prefer. It could be through texts, phone, email or in-person invites to lunch or dinner. Just as it is with customers, the key is to relate to them in the way they wish and will react to.

It is important to follow up as quickly as possible after you meet someone. Ideally, you got their business card and from there can determine the most effective route. One option is to connect on LinkedIn. You could also email them, reminding them of your meeting, what you do, and that you would like to stay in touch. The 18

sooner you reach out the better, so your contact doesn’t forget about you, as you never know who you will be able to help or collaborate with. Being quick with your follow up shows you are timely and professional, shining a favorable light on both you and your business.

While digital outreach is simpler and can be necessary during a busy day, calling someone is always more personal and creates a strongs, it can be a positive differentiator.

Now after you make a phone call, it’s important to then return calls personally (and promptly)! We all miss calls during a busy workweek,

but it really pays off! If you don’t have time, send an email to set a mutually beneficial date or time to connect via phone, staying true to the original communication method. This is important, as some could find it offensive to get a return email after they took the time to call.

Also, sending a thank you via a personal handwritten note, email or text will never go out of style, and are so rare in this day and age, so they are much more meaningful.

Thanking someone for their time, whether at an event, a lunch, or on a more personal basis, is always

appropriate and warmly welcomed. It shows you appreciate the time the person took out of their day for you and that, in turn, may lead them to be more willing to help and work with you in the future.

Lastly, scheduled informal social get-togethers with customers, employees, and vendors to keep connections going. They can be as simple as an afterwork meeting at a local hot spot or hosting an office event that combines a relaxed meet-and-greet with food, beverages, and product demos or company tours.

The key to success is to make these get-togethers casual and low-pressure--it’s all about building relationships, not hard-selling your business.

While we’ve seen owners have great success with starting, growing or expanding their small businesses with all these connecting methods, the biggest key is to be genuine in your interactions, especially when

offering to help. Impress others by being interested and thoughtful throughout conversations. Try to stay focused and keep any personal problems, worries and judgments out of mind. It’s always worth the trouble to find out a contact’s desires and concerns. The chances are high that you’ll be able to find something worthwhile you can offer.

To learn more about how the SBA can assist you in getting connected, contact our Michigan office and visit us online at www.sba.gov/MI. We can help you with finding a variety of resources, programs, financial assistance and other services for building a successful business. Also, follow us on Twitter at @SBA_Michigan and sign up for our localized e-newsletters by including your zip code at www.sba.gov/updates.

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S0UTHFIELD AREA CHAMBER OF COMMERCE 20300 Civic Center Dr., Southfield, MI 48076 248.557.6661 | info@southfieldchamber.com | southfieldchamber.com