C. Student Expectations

C. STUDENT EXPECTATIONS Displaying Honesty and Integrity

• Consistently displays ethical behaviors, which are behaviors that conform to the Tan Chingfen Graduate School of Nursing’s accepted standards of conduct.

Maintaining a Professional Demeanor

• Treats peers, faculty, staff and patients with respect in: • Individual settings – not arrogant or insolent. • Lectures and conference settings – turning cell phone/pager to vibrate, refrain from disturbing others via text messaging, talking or activities not related to class, including, but not limited to non-class related in class web browsing. • Maintains professional demeanor even when stressed: • Not verbally hostile, abusive, dismissive or inappropriately angry with peers, faculty, staff or patients. • Never physically aggressive when angry • Conforms to policies governing behavior: • Confidentiality, sexual harassment, consensual amorous relationships, use of alcohol and other existing policy of the Tan Chingfen Graduate School of Nursing or clinical systems. • Follows generally accepted professional norms for appearance, dress and professional behavior.

Showing Respect for Patient’s Dignity and Rights

• Makes appropriate attempts to establish rapport with patients and families showing sensitivity to their feelings, needs, wishes and diversity. • Shows respect for patient autonomy and demonstrates appropriate empathy. • Maintains confidentiality of patient information.

Accurate Self-Reflection

• Correctly recognizes own limits in abilities or knowledge • Seeks help from peers, faculty or tutoring services.

Responding to Supervision

• Accepts responsibility for own errors. • Incorporates feedback in a non-resistant and non-defensive manner.

Demonstrating Dependability and Appropriate Initiative

• Completes task in a timely fashion without needing reminders • Papers and assignments are submitted on or before due date and time • Assist and facilitate learning processes among peers by being on time to class and participating in discussions. • Attends class, Tan Chingfen Graduate School of Nursing required activities, and other professional responsibilities • Responds to e-mails and request for information from faculty or staff in a timely manner.

(Adapted with permission from a UMass Chan policy approved by the UMass Chan Medical School Education Policy Committee on 11/2001).

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