60mins Day 5 - PM (2021)

Application Implementation Application Modernization

GITEX 60MINS 2021 PARTNERS

GITEX TECHNOLOGY WEEK tahawultech.com

Show dates: 17-21 October 2021, Dubai World Trade Centre | Exhibition hours: 10am-5pm

A comprehensive Where excellence approach to cybersecurity meets expertise Ram Narayanan, Country Manager, Check Point Software Technologies Middle East, on the cybersecurity landscape and what has changed in the last year.

Shiva IT Distributions (Shiva Group of Company) is an IT business sector leader in the region with various divisions focused on distribution, trading, system integration and consulting.

What has changed in the cybersecurity landscape in the last one-and-a-half years especially post the pandemic?

It has changed drastically in many ways, Of course, the threat landscape was always there before and after the pandemic, but then it’s just that the focus has changed. Previously, Ram Narayanan

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Shiva IT Distributions (Shiva Group of Company) is an IT business sector leader in the region with various divisions focused on distribution, trading, system integration and consulting. Based in the vibrant city of Dubai, the group began operations as a reseller almost two decades ago and since then, grew and made Syed Yusuf Maricar

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Enhancing data protection The hunt for Cyberattacks Martin Sutherland, General Manager, NetWitness, Wael Mustafa, Area Vice-President, Middle East, Turkey & talks to Nitya Ravi on the importance of foresight Africa at Commvault, about the company’s growth in the last year and the key cybersecurity trends driving the market today. about potential security breaches.

How has business been for Commvault in the last one year or more?

What according to you are the main security challenges that the META organisations need to address?

I think during the initial part of the pandemic, everyone was surprised, but eventually in no time, everyone started adapting to this and started looking at how they can digitally transform faster. So, people started talking about cloud services more than ever before.

They started talking about Wael Mustafa

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Seclore CEO believes ‘collaboration’ the key to tackling cybersecurity issues

There are some distinct security challenges faced by customers in the Middle East and Africa.

Ransomware attacks are at the top of that list.

There are ongoing and continuous attacks in the region. Around 42 percent of local business in the UAE that we survey Martin Sutherland

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Etisalat partners with Microsoft to secure UAE’s digital borders Etisalat has announced a new partnership with Microsoft to enhance the security of the UAE’s digital border and infrastructure.

Seclore CEO, Vishal Gupta, tells CNME Editor Mark Forker, that the data-centric security leader is on a mission to help enterprises to collaborate with external agencies to boost their cybersecurity frameworks.

In a fascinating interview with one of the region’s most distinguished security experts, CNME Editor Vishal Gupta

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Check Point... when cyberattacks used to happen, they were more targeted towards enterprise businesses where they could attack those companies and then try and steal their data. Now, with the work from home scenario, people are working from their personal devices, and connecting from different sources. People are opening up their network, basically poking holes into every protected perimeter, so the target has become the users and the second thing is that, from a business perspective, nothing stopped even during the pandemic. Business didn’t stop. They simply had to get the job done, come what may. But some companies that were a bit behind on the legacy side of things, they found it difficult to move forward to adapt to this change. So I think this is what has changed, if you see today.

How does Check Point position itself in this changing threat landscape?

Check Point is a visionary and a leader in

in cybersecurity and if you go back to the past, Check Point was the first commercially available firewall and that’s why Check Point was known and still continues to dominate the industry.

But now, in the last four or five years, we have understood that the cybersecurity landscape doesn’t just stop with the firewall, and this is where starting 2021, after the pandemic we focus on three pillars: on an overall single architecture we call Infinity. Infinity is the overall platform to cover all the cybersecurity needs an enterprise will be looking for. The second aspect is Cloud Guard, which is basically securing assets on the cloud. The third pillar is Harmony, which is more focused on user and access-basically protecting the users from endpoints-could be traditional laptops and desktops to mobile devices, because that has become an endpoint.

And then access, basically the zero-trust network access, the SASE kind of architecture which customers are

moving to. So, in simple terms, it’s these three pillars covering the network, covering the cloud, covering user and access in a single unified architecture which is Infinity-a single, consolidated platform where you can manage all of this with highest level of visibility and a completely integrated solution. So this is how the product portfolio has evolved for Check Point over the years.

Right now, we can proudly say we are the one and only complete cybersecurity company offering security solutions for all of an enterprise’s needsstarting from their legacy data centre networks to the future cloud, as well as securing user and access.

What in your opinion is the biggest cyber threat that organisations are facing now?

I’m very happy to say that the Check Point research team we have, is one of the largest teams. We have close to 140 researchers

We can proudly say we are the one and only complete cybersecurity company offering security solutions for all of an enterprise’s needsstarting from their legacy data centre networks to the future cloud”.

involved in analysing and researching how the landscape is evolving, thinking like hackers, from their perspective. What we see from these studies is that cyberattacks are continuing to rise and is

targeting the users more and more. Again, out of all the verticals, the education vertical is the most hit because now schools are reopening.

We’re coming up with new findings all the time-cyberspace is extremely dynamic.

Once one approach is tested, people will find ways to protect it and then you need to find the next step, but on a larger perspective what I can say is that ransomware continues to rise and it has become easy-in case you’re not protected, it is easy to steal the data and ask for a ransom. Second, the cloud, even though it is easy, scalable and agile, unless you protect your assets, it’s easy for you to get exposed, because you’re putting something out there in the public domain and the time it takes for you to be targeted is much lower. The third aspect that we’re looking at is the OT technology side-the operational technology side, which is more of the utility and manufacturing companies which were not focused earlier from

a cyber perspective, but now they’re getting connected to the normal IP network and it’s a life and death kind of a situation, where anything can happen. This is where it becomes critical.

To conclude, I would like to say that generation five of attacks are going to stay, meaning that the supply chain attacks that you have seen in the recent past- one attack affecting 80,000 organizations or 1000s of organisations at one time’. This is what Check Point has been predicting for, for the last few years- that generation five of attacks, the supply chain kind of attacks are going to happen and are here to stay. It is no longer a one-off kind of attack, it is happening more frequently, and organisations have to be prepared to secure themselves against these generation firewall threats. Check Point is in a leading position to kind of provide both technology as well as solutions for enterprises to protect themselves against these generation firewall attacks.

The pursuit of excellence has been its hallmark and the key to its longstanding success in a highly competitive market,” said Syed Yusuf Maricar, General Manager at Shiva Group of companies.

What makes Shiva Group different is its unique approach to the market. The group serves a client base of more than 500 SMB customers in its business. It has partnerships with more than 50 top technology vendors across different product lines and its systems integration group has worked on major IT projects for

various government organizations as well as leading corporate entities in the private sector.

Its pricing support for partners is among the best in the industry, helping the channel stay profitable and relevant.

Shiva Group also has a team of engineers with global certifications in leading technologies.

Winning accolades and recognition from leading global players is but natural for Shiva Group, with its uncompromising focus on excellence.

Visit the company’s website www.shivacomputer.com for more details.

are looking for more and more technology solutions as digital transformation accelerates. So yes, it’s back to normal and moreit’s a great year.

Metallic in the region has exceeded expectations and customers are happy with it. Everyone is talking about ransomware because the cyberthreat awareness level is much higher now. Edge protection has also become important, how we can protect our mobiles and our laptops.

And, of course, adding AI to business operations for greater speed and efficiency is also another key trend and what everyone is talking about.

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Shiva IT Distributions... significant inroads across the Middle East, Turkey, Africa and CIS – Commonwealth of Independent States markets with its own niche customer base and separate divisions looking after distribution and systems integration.

Over the years, the group has entered into key partnerships with major technology vendors which helped build a strong reputation and develop a robust and best-in-class range of products and solutions that resonated strongly with customers and addressed the growing needs of an evolving

market.

While the networking domain has been the key focus, Shiva Group also caters to a diverse and exclusive range of IT products, solutions and services. With an extensive reseller network and focus on value addition at every stage-from consulting, sales, marketing, channel development, implementation, support and training, the group has become renowned for worldclass partnerships and customer-centric operations. In addition, its extensive expertise in the ICT sector and a

Shiva Group is fuelled by a passion to become the partner of choice and always striving to exceed customer expectations”. growing multicultural workforce have ensured that customers always have access to world-class solutions, professional service and maximum value on their investments.

Innovation is its driving force and the group is on a continuous journey to

spearhead the adoption of digital technologies and help businesses across the region in their digital transformation journey.

“Shiva Group is fuelled by a passion to become the partner of choice and always striving to exceed customer expectations.

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Commvault... how they can protect their data because of the ransomware that accelerated during the pandemic. So, when I’m not in the office and I’m working remotely, I want to make sure my data is protected. The moment people started getting used to this trend, businesses started growing and there was increased demand from customers for moving to the cloud. So, there was a need from a customer perspective. So, last year, www.tahawultech.com

during the pandemic, we launched Metallic in our region, which is our cloud offering and we see a lot of customers moving to that, talking about it, because it makes their life much easier and making it effortless to manage their operations.

So, I would say that from that perspective, it was a great year for us. Data protection has become critical and this is what we’re helping our customers with and this was the main request

from our customers during that period.

Everyone is talking about ransomware because the cyberthreat awareness level is much higher now”.

How about participation at GITEX-what has it been like this year?

We’ve been participating in GITEX for a long time.

After the caution of last year, this year the event is robust and vibrant.

We’re getting to see new technologies from all over the world and people from all over the region are enthusiastically participating. Customers

What are some of the main industry trends today, as far as cybersecurity is concerned?

Like I said before, more and more customers are trusting the cloud and they would like to move to the cloud. The adoption of

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NetWitness... says that there has been some level sort of business closure or shut down due to ransomware.

Ransomware is a major issue, however, it’s not the ONLY issue. With the onset of the pandemic, a lot of organisations have undergone digital transformations that have enabled remote workforces, which rely on more digital tools and cloud resources. Many of these tools pose their own security risks. Most of the people assume that the cloud is secure but that is not necessarily the case. Organisations need to perform extra due diligence to ensure that they have the same level of security in the cloud as they would onpremise.

How does NetWitness help tackle this current increase of ransomware attacks?

A lot of people believe that ransomware is an attack where data is encrypted, and you pay a fee to fix it. While that’s essentially true, it’s more nuanced than that. The first incident is the attack or breach, but threat actors are in the system, what follows is a period when the encryption process occurs. This encryption process could take weeks to spread within the network, moving from one critical system to the next. That’s why it’s important to quickly detect these types of threats. For NetWitness, our mantra is detect, investigate and respond.

Early detection of threats can help save some of the data in your network and mitigate the impact on the organisation.

Why NetWitness and what are your key differentiators?

Can you throw further light on this

On average, customers who pay the ransom are able to recover only 65% of their data. From those who pay the ransom, 25% could only decrypt less than a third of their data and 33% could only decrypt less than 50% of their data. Furthermore, about 80 percent of the people attacked by ransomware will get attacked again since the attacker might keep a “backdoor” in place to attack again later. Hence its quite important to address this quickly.

We have an Incidence Response team that helps companies investigate attacks onsite or remotely and uses our solutions to respond and hopefully prevent major impact. We not only investigate where the breach is but we move through the system laterally – just as an attacker would – which allows us to detect where

“We’re specifically reaching out to government agencies because we’ve witnessed a lot of pent-up demand for cybersecurity solutions, with data-centric security a high priority, which is of course our area of specialisation. We believe that government and defense agencies need to collaborate with external agencies,” said Vishal Gupta.

He added that with the COVID-19 pandemic

driving a new normal in the way we live, work, and learn, that had created an environment in which data had become increasingly vulnerable.

“A lot of large enterprises have been caught off guard because the data is now residing outside their network perimeters due to this work from anywhere world that we now find ourselves immersed in.

However, our core area of focus is to help enterprises

collaborate with external agencies whilst remaining secure and compliant,” said Vishal Gupta.

When asked whether he felt that too many enterprises still had a sluggish approach to their security strategy, the Seclore CEO agreed and stressed the need for businesses to have a ‘proactive’ approach when it comes to security portfolio.

“Businesses need to

take a proactive approach to ensuring that data is secure, and that is absolutely critical from our perspective. Traditionally, enterprises have focused on securing their applications, networks, and devices, but what everybody is now becoming aware of is that these enterprises do not even control their own devices anymore. Applications are all over the place and really the responsibility

of the enterprises is not to protect any of this to be honest. The only real asset that companies care about is data. Now, if there was a method where the security could follow the data instead of securing the device, or the application or the network then that would be the ultimate security solution. All you can do is protect the data and let it go wherever it needs to go,” said Vishal Gupta.

a key player in securing these strategic assets, ultimately enhancing the digital security of the UAE in partnership with Microsoft.

“With a large part of the customer base operating online, strong network security has become a business necessity for the telecommunication sector,” said Ayman A Alshehi, Vice President, Network Security, Etisalat.

“We align with the UAE Vision 2030 and “Project of the 50” that propel design and execution of digital projects based on need and sustainability.

Microsoft’s DCU supports our views and champions this partnership to adopt

a strategy that would help the UAE protect digital borders and enhance the country’s cyber defences.

This is an opportunity to leverage their data security and derive further insights from our scaling capabilities to aid enterprises of any size to counter cyber

threats today. This digital transformation approach significantly positions cybersecurity at the center of its journey.”

The partnership will extend Microsoft’s Digital Crimes Unit (DCU) to identify, investigate, and disrupt malwarefacilitated cybercrime and

nation-state-sponsored activity by applying unique legal and technical solutions.

“Microsoft’s Digital Crimes Unit (DCU) is an international team of technical, legal and business experts that has been fighting cybercrime to protect victims since 2008,” said Naim Yazbeck, Regional Director, Enterprise and Partner Group (EPG), Microsoft UAE. “This partnership ensures organisations can secure workloads and guarantee compliance so that companies can grow their business without worrying about security issues.

Together with Etisalat,

we shall protect the UAE’s enterprises as they build more competitive business operations in the cloud.”

As cyber risks systems are merging, the speed and storage capabilities required are endless. This partnership will enable Microsoft’s Digital Crimes Unit (DCU) to share cyber intelligence in real time with Etisalat with a view to eradicate malware and harmful programs.

In turn, Etisalat will contribute its network domain knowledge to block harmful content and notify impacted entities in the country of potential threats and attempts of cybercrime.

Our mantra is detect, investigate and respond.

Early detection of threats can help save some of the data in your network and mitigate the impact on the organisation”. the point of attack is and from where its spreading to other capture points.

Our Incident Response team also checks for those “backdoors” that attackers like to leave, and remove them.

Cyberattacks are increasing both in frequency and sophistication. That means that security teams need increased levels of visibility across their systems. The NetWitness Platform is a SIEM and XDR platform that accelerates threat detection and response.

It can collect and analyse data across all capture points (logs, packets, netflow, endpoint and IoT) and computing platforms (physical, virtual and cloud), enriching data with threat intelligence and business context.

We also have a number of professional services offerings, including a global incident response team that trained to the highest level to hunt attacks. They come

quickly and, in some places, also deploy our technology.

What is your take on the Security landscape in the region and openness of organisation in adopting new strategies?

I oversee a mix of mature markets like the UAE and less mature markets like in some parts of Africa. One of the things we focus on as a team is not to simply sell a technology but rather be a consultant to help customers. We come in and review the entire infrastructure and make recommendations about not just the technology, but also how to improve or automate processes, educate analysts and provide peace of mind to executives. Our aim is to be a trusted advisor in the region.

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Seclore...

Mark Forker sat down with Seclore CEO, Vishal Gupta to learn more about how the company’s suite of security solutions is in high demand.

The dynamic CEO said that government entities across the Middle East were looking for datacentric security solutions due to the high volume of attacks that they were being subjected to.

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Microsoft...

Etisalat is the first Telecom in MENA to embark on such a partnership. This new collaboration with Microsoft’s digital crime unit (DCU) will further strengthen digital security in the region to meet the fast-growing demand for threat intelligence.

The partnership will bring together Etisalat’s local network visibility with Microsoft’s global threat intelligence feeds, focused on identifying specific cyberthreats and actors relevant to the UAE. With the UAE embarking on new initiatives and world class events such as the EXPO 2020, Etisalat is

With a large part of the customer base operating online, strong network security has become a business necessity for the telecommunication sector.”

GovTech Founder, CPIMEDIA GROUP Dominic De Sousa (1959-2015), Publishing Director Natasha Pendleton, Group Sales Director Kausar Syed, Senior Sales Manager Sabita Miranda, Editors Mark Forker, Anita Joseph, Daniel Shepherd, Senior Designer Analou Balbero, Web Developer Adarsh Snehajan, Photographer Maksym Poriechkin, Eduardo Buenagua

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The golden mile of emirates post Nitya Ravi of CPI talks to Peter Somers, Chief Executive officer of Emirates Post who is on a mission to transform Emirates Post from a mail company to a global logistics company. The launch of the Emirates post app is one step towards that direction.

Peter Somers

‘The app is one of the elements of our transformation. I joined the company 2 years ago and I have a postal background. I helped Belgium post transform from a mail company

into a global logistics company. That’s what we are building for Emirates post. We are moving away from PO box mails, traditional business into being a last mile logistics player domestically as

well as internationally,’ says Somers ‘The Emirates post app will help in all transactions that our consumers do with Emirate’s post. I will give an example. So, if you order something online through Amazon, we are one of Amazon’s last mile delivery partners.

Before, when you place an order with Amazon, most of the time you will get a call as to where you live, where can we find you, what’s your address etc. We want to make that process seamless.

You won’t receive calls anymore. You will just receive a two-hour app notification. You as a consumer can download our app for free, you can key in your name,

your address, pin your location on google maps and set your preferences for e.g., you want to have your delivery at home or want it in your office and we will deliver it to you as per your preferences seamlessly.’ Continues Somers, ‘Also, in the future the model of our

The Emirates post app will help in all transactions that our consumers do with Emirate’s post”.

network will be more than just postal branches. We will increase our branches tenfold to 1000 touch points in the market. It could be an Emirates post branch, it could be service point, an ENOC or Emarat station, hypermarket, supermarket or parcel lockers. Our branches will have self-service kiosks where you can handle your shipments 24/7. If you want to ship something or receive something, it will be enhanced by notifications to our app. I call it the reverse google model.

You use google to find something. With Emirates post app, we will find you.

‘Our transformation plan is also about people, systems and processes.

We aim to have the best process and thus deliver the best quality services to our customers. For e.g., when you walk into our branches today, you will not see a queue.

Everything will be

DAWNING OF A NEW ERA Digital transformation with intelligent automation

Zaidoun Arbad, COO, StarLink talks about how businesses are transitioning into the next phase of digital transformation with Intelligent Automation. ones fiercely adopting digital transformation stayed longer in the game and are today recognised as leaders.

Zaidoun Arbad

The evolution of Digital Transformation post the pandemic The main driver for organisations to prioritise Digital Transformation (DX) post the pandemic was to ensure business continuity, maintain a competitive edge and most importantly to enhance customer experience. Majority of the B2B organisations started their digitisation project plan three-tofive-years prior to the pandemic. However with the onset of the pandemic they were pushed over the technology tipping point that transformed businesses forever and were forced to accelerate their digital adoption at a dramatic pace covering anything related to remote working and virtual workplace with emphasis on securely accessing applications

hosted on the cloud.

Challenges faced by enterprises in the DX journey With this evolution in technologies and situational occurrences, businesses – big and small had to transform themselves into digital enterprises and focus on how to take the DX journey forward that would inculcate a mindset of continuous improvements and innovation with long term benefits in mind. To be successful, organisations were required to have the right set of tools, right expertise, and guidance to drive best results. Organisations who preferred to stick to the traditional operational methods found it challenging to match the pace of digital transformation. While the

Fast-tracking DX journey with Intelligent Automation As per Gartner 91% of organisations are already engaged in some form of digital initiative. Digital Transformation emerged from the need to become agile, optimise productivity and deliver value. So, what’s next? Organisations are expected to continuously adopt advanced technologies to keep up with the competition and respond to the market demands especially in a market where customers are expecting a digital-first experience. Therefore, it become imperative for businesses to keep ‘Automation’ at the core of any DX strategy and leverage on the latest technologies to deliver faster, better

experiences at minimal cost.

Banking and Finance was one such sector that is predominantly process oriented which took to digitisation and realised that a shift in the culture that embraces innovation was inevitable.

At this stage, we saw large enterprises evolve into the next phase of digital transformation with Intelligent Automation where they introduced robotic process automation (RPA) and artificial intelligence (AI) to automate complex endto-end processes.

Driving value with StarLink’s IA ecosystem With StarLink Intelligent Automation, we aim to empower enterprises looking to build an automation-led digital transformation program with advanced technologies powered

by Artificial Intelligence (AI) and automation to achieve increased productivity at reduced

cost, greater accuracy, and improved customer experience.

Onboarded a holistic Intelligent Automation ecosystem that covers • Intelligent Process Automation • Intelligence Content Capture • Intelligent Autonomous Digital Platform Automation • Artificial Intelligence & Machine Learning • Intelligent Data Automation and Data Science Automation • Advanced Data Cloud Management and Master Data Management From Robotic Process Automation (RPA) to Artificial Intelligence (AI) to Advanced Analytics, StarLink iA ecosystem can enable advanced automation and help organisations unlock new possibilities for higher operational efficiency and business success. Early adopters are already reaping great benefits.

seamless. Even when we deliver a parcel, it will be seamless and organised and with a smile. We train our staff to deliver with a smile. In this whole process, we are the only human interaction between the shipper and the customer since everything is on the cloud, so we deliver with a smile.

Delivering happiness is our slogan.’ adds Somers.

‘We are also working on international solutions.

We are connected to every postal operator around the world from UPS in USA to China post in China so that you can ship from the UAE to every destination in the world. We are in a geographical advantage placed between the East and the West. American companies, European companies, Chinese companies etc. will start using us in the future to get their parcels delivered to anywhere in the world,’ concludes Somers.

‘StarLink Transforms with Intelligent Automation’, the theme for 2022 is aimed at assisting customers revolutionise their business operations by securely incorporating intelligent technologies to become agile and resilient. This innovative approach will help reimagine business processes and accelerate growth: Enable enterprises customers across different business verticals to speed up their digital transformation journey.

Reduce costs by augmenting the workforce and improving productivity Improve accuracy through consistent processes and approaches to enhance quality Improve customer experience Address compliance and regulations with confidence With StarLink Intelligent Automation, our mission is to bring in best-of-breed technologies driven by Artificial Intelligence and Machine Learning to help enterprises across the different industries boost their efficiency, control costs, and achieve true digital transformation.

For more information: https://www.starlinkme. net/iautomation

GovTech Founder, CPIMEDIA GROUP Dominic De Sousa (1959-2015), Publishing Director Natasha Pendleton, Group Sales Director Kausar Syed, Senior Sales Manager Sabita Miranda, Editors Mark Forker, Anita Joseph, Daniel Shepherd, Senior Designer Analou Balbero, Web Developer Adarsh Snehajan, Photographer Maksym Poriechkin, Eduardo Buenagua

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Sahab Smart Solutions and Software AG advance digital solutions

implemented to drive the emirate’s digital agenda.

Sahab Smart Solutions and Software AG to advance digital solutions to various UAE sectors.

Sahab Smart Solutions, operating under the Sharjah Asset Management, has inked a strategic partnership with Software AG, to provide a vital boost to UAE’s digital initiatives and assist with realising the country’s aspirations for a completely digitally powered future.

The agreement was signed by Amin Al Zarouni, CEO, Sahab Smart Solutions and Rami Kichli, Vice President, Gulf and Levant, Software AG at GITEX Global. Under this strategic partnership, Sahab will continue to power entities to capitalise on the power of data and the digital experience via Software AG’s Integration and Business & IT Transformation

technologies and its industry leading IoT platform. This will further revolutionise systems and processes and facilitate increased agility, speed, response and scalability.

Speaking about the partnership, Amin Al Zarouni, CEO, Sahab Smart Solutions, said: “Our mission has always focused on exploring, sourcing, customising and implementing leading digital solutions. The challenges entities face on their digital transformation journeys are often large and complex, and when combined with the fragmentation common in the IoT space, they can be extremely difficult to overcome”.

He added: “Combining Software AG’s deep-

rooted experience in Integration, Business and IoT technologies and Sahab’s expertise as a digital transformation systems integrator, will provide a seamless connectivity fabric for UAE’s digital transformation journey.

Our goal is to eliminate the enormous burden of sourcing, developing and integrating a variety of technologies faced by entities and offer cost effective means to manage IoT solutions”.

Rami Kichli, Vice President, Gulf and Levant, Software AG said: “We’re pleased to embark on this journey that will empower the emirate to deliver cutting edge government services to citizens, residents and visitors.

UAE’s rapid innovation initiatives, streamlined across various emirates across the nation, through the adoption of advanced technologies are aligned with the country’s national goals of embracing the future and emerging as a world-class city along with the other emirates for a unified UAE vision”.

Kichli continued: “At Software AG, our mission is to boost entities to become truly connected enterprises, integrate everything and grow the ecosystem.

Integration and Business & IT transformation is key to organisations that accelerate innovation and embrace emerging technology trends to build cities of the future.

We’re certain that these solutions will act as a robust platform to deliver a 100% digitized system and seamless experiences ahead”.

Software AG’s Integration and Business & IT Transformation (BITT) platforms via ARIS, Alfabet and webMethods will be leveraged via this association and Cumulocity IoT will be applied to boost IoT uptake and implementation across UAE in addition to other solutions that will be

Combining Software AG’s deeprooted experience in Integration, Business and IoT technologies and Sahab’s expertise as a digital transformation systems integrator, will provide a seamless connectivity fabric for UAE’s digital transformation journey”.

Jabra’s hybrid working solutions in the spotlight at GITEX 2021 Located at stand H-8 A5 the interactive booth to showcase the latest Jabra Hybrid working tools in different models: from a home office, integrating back into the office, to work on the go.

Nicolas Bliaux

Jabra has announced its participation in the 41st edition of GITEX Technology Week to be held in Dubai, UAE, from October 17 – 21, 2021. The world-leading brand in audio, video and collaboration solutions is set to showcase an extensive lineup of advanced professional headsets, intelligent video conferencing devices and technologies designed to help organisations deliver and overcome challenges that come with the adaptation to a hybrid work environment. The new solutions are engineered to combine immersive video, world-class audio

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technologies and intelligent features to reinvent meetings and collaboration.

Speaking about the importance of technology overhaul at the workplace for better productivity, Nicolas Bliaux, managing director Eastern Europe, Russia & CIS, Middle East, Turkey and Africa said, “We are extremely thrilled to participate at GITEX along with the top global tech companies contributing to digital transformation. We look forward to showcasing our hybrid work solutions that are ideal for the office of the future. Our participation at the greatest technological

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exhibition is a testament to our solid commitment towards creating an inclusive and flexible hybrid working future and help organisations from across the industries build a healthier remote work environment through an effective digitally transformed system.”

What is it like: Hybrid Working “Hybrid” is the future of work. It is a combination of working from the office, at home, or remotely anytime, and anywhere while maintaining the same quality of communication and human connection.

According to Jabra research, 68% of employees say that their ideal work week includes a good balanced mix of working from home and in the office. However, whilst adapting to this new

normal, many companies are facing collaboration challenges. Another research from Gartner states, 71% of HR leaders are more concerned about employee collaboration this year than they were before the COVID-19 pandemic.

To meet these challenges, it is essential to rethink how to upgrade systems to achieve the best results.

Video Conference in the new normal With the drastic change brought about by the pandemic, people are now more physically separated than ever. Hence, organisations needed to adapt as quickly and think of ways on how to effectively conduct remote meetings without compromising the audio and video settings as it is.

Our participation at the greatest technological exhibition is a testament to our solid commitment towards creating an inclusive and flexible hybrid working future and help organisations from across the industries build a healthier remote work environment through an effective digitally transformed system.”

About Sahab Smart Solutions Established in 2018 by the Sharjah Asset Management Holding (SAMH), leading digital transformation across the UAE while supporting its goals in innovation and digitisation.

Sahab drives digital transformation across government platforms by implementing innovative smart solutions that are transparent, datadriven, accessible, and user-oriented. Sahab aims to enhance the business performance of government entities by leveraging their capabilities for economic growth and a better quality of life for UAE’s citizens and residents.

For more information, visit www.sahabss.ae and follow on LinkedIn, Instagram and Twitter.

About Software AG Software AG reimagines integration, sparks business transformation and enables fast innovation on the Internet of Things so you can pioneer differentiating business models. We give you the freedom to connect and integrate any technology—from app to edge. We help you free data from silos so it’s shareable, usable and powerful—enabling you to make the best decisions and unlock entirely new possibilities for growth.

For more information, visit www.softwareag.com.

Jabra, being an industry leader in the production of professional audio has managed to address these demands by introducing advanced and innovative 180° video technology and a range of unique intelligence-driven features that can give the power to put safe, socially distanced meetings back on the table as realistically as possible.

What to expect: Jabra at GITEX At GITEX, Jabra aims to bring a look into the future of work by showcasing its latest products at an interactive booth experience. In there, Jabra team members will be around to guide through different hybrid working models from home office, integrating back into the office, to work on the go.

“Making life look and sound better in this new hybrid working world has never been more necessary, and we can’t wait to share our latest solutions at GITEX,” Nicolas Bliaux added.

Jabra Booth - Sheikh Rashid Hall, Stand No. H-8 A5. www.tahawultech.com

Redefining data security Vishal Gupta, CEO & Founder, Seclore, explains to CNME Editor Mark Forker, how the company’s device-agnostic, automated range of security solutions makes it the preferred choice for some of the largest enterprises in the world.

Vishal Gupta

What is the biggest challenge faced by encryption and rights management technologies today?

Encryption and even rights management technologies have been tough for users to adopt. They require complicated setups of key and software agents and lots of user education over a period of time. This becomes cumbersome to manage. Often, enterprises have had to hire armies to manage encryption/rights management technologies as they become key and policy management nightmares.

Overall, I believe that a lack of automation at the user and security administration levels has been the biggest stumbling block. Users are forced to make decisions such as what to protect, how to protect, what policy to apply, how to monitor, when to change the policy and when to raise an alarm, while security administrators are busy defining and managing security policies and user permissions and rights.

This combination of clunky user experience and high overheads has been the adoption bane in

the encryption and rights management world.

Emails are the most common source of data breaches today. Are existing email gateways and encryptions enough to secure them?

The focus with most email security systems today is threat protection i.e., how we prevent hackers from infiltrating the enterprise. Today, the biggest risks arise from the lack of data protection, i.e., how we prevent confidential information from being exfiltrated or misused by internal or external actors.

This non-linear focus on threat protection leaves the goal of data protection unachieved by present-day email security systems.

Therefore, the need today is to combine the best threat protection systems like anti-malware, anti-phishing, APT, etc. with the best data protection systems like encryption, rights management, and data-centric audits. This combination can help enterprises continue using email as the dominant method for both internal and external collaboration.

What is Seclore’s approach to email

security? Can you tell us more about the Seclore Email Protector and its key features?

Seclore’s approach to email security is based on 4 key principles: Automation – The best products are the ones which we don’t have to ‘use’ at all User experience – The user experience must be seamless and should encourage securityconscious behavior and not try to bypass the system across personal devices like mobile phones and corporate devices.

Visibility – Users and enterprise security professionals appreciate the visibility of what is happening to their emails within and outside of the enterprise.

Bullet-proof Security – The security of emails and documents should not be dependent on complicated and faulty key management, endpoint agents, and insecure infrastructure.

With built-in capabilities to automatically protect emails from official computers, personal phones and web interfaces, as well as applications AND integration with leading DLP and email security systems, Seclore eliminates the need for user participation or awareness.

The user experience is seamless without the need to download/install clunky agents and extends to all devices and operating systems. The enterprise and the users get visibility into WHO is using the information shared via email, WHAT is each person doing, WHEN and from WHERE. This visibility is extremely important for privacy compliance and breach investigations. Granular

controls and dynamic policy management allows for highly confidential information to be shared with people while still allowing for remote destruction, should the need arise.

These capabilities have made Seclore the data protection solution of choice for some of the largest enterprises in the world.

Emails on mobile phones are even more vulnerable to breaches and attacks than the ones accessed on laptops. How does Seclore Email Protector address this problem?

Seclore’s email protection capabilities are completely device-agnostic so they

The biggest challenge for security teams in enterprises when it comes to emails on personal devices has been the lack of control over these devices.” work with any device which could be creating or consuming enterprise emails. The device itself need not be under enterprise control for “Seclored” emails to be created or consumed on it.

The biggest challenge for security teams in enterprises when it comes to emails on personal devices has been the lack of control over these devices. Users have specific preferences on the devices they want to use and for

enterprises to even gain visibility to the devices being used is tough.

Seclore solves this problem by relieving the enterprise of exercising control over user devices while still ensuring that enterprise emails are secured and compliant.

This is a first in the email security world.

Aspects such as email attachments & archiving are very often ignored, even in the most comprehensive of email security frameworks.

How different is Seclore’s email protection solution in this regard?

Historically, long-term information governance and retention have always conflicted with encryption and rights management technologies. This creates challenges in archiving, search and indexing, and the discovery of emails.

However, Seclore’s rich integration and interfaces allow email archives to store unprotected copies of the information for easy search and discovery. Ready connectors allow DLP and other discovery systems to be able to “peek” inside ‘Seclored’ emails on the fly.

All the above makes email archiving, discovery, and DLP inspection seamless for enterprises as they seek to deploy Seclore’s email security solutions.

ensure that its system and cloud infrastructure is secure. Now, with the SolarWinds and Kaseya breaches, enterprises are and should be concerned about the security of security products.

Seclore has a fundamental, built-in, security measure within its system, i.e., the content and its key never travel together. This is unlike most encryption technologies and provides an in-built security measure in the system.

This means that even if an enterprise’s complete email infrastructure or the complete cloud infrastructure (e.g., M365) is compromised, the data will still be secure.

Beyond this, Seclore invests heavily in its security infrastructure to be SOC2 compliant and GDPR compliant and the underlying technology is subjected to more than 500 VAPT assessments in any year using the most advanced tools.

For enterprises and agencies concerned about hosting their security technologies with third parties/cloud, Seclore provides a completely onprem offering that assumes no connectivity to the Internet even for upgrades and is regularly deployed in air-gapped networks.

Does Seclore provide on-premise deployments and cloud options? How would you describe Seclore’s own security infrastructure?

Seclore is flexible when it comes to provisioning.

Large enterprises and defence agencies use Seclore in a completely on-prem model and even in air-gapped networks.

Seclore is also available in a completely cloud-hosted, managed model which enterprises can start using in less than 24 hours from the time the decision is made.

Seclore has taken extreme measures to

What enterprises and customers currently use Seclore?

The largest enterprises in the financial services, manufacturing, and government use Seclore to protect their data.

From large global enterprises like American Express and Applied Materials to large organisations like RAK Bank, Qatar Islamic Bank, Saudi Telecom, ICICI Bank, and Allianz have chosen Seclore to protect their most confidential information. Do visit the Seclore website to hear some of the customer stories.

42Gears showcases their products with Bulwark Technologies this GITEX 2021 42Gears is a leading, Gartner-recognized Unified Endpoint Management solution provider which helps secure, monitor, and manage tablets, phones, desktops, wearables, VR, and not-so-smart devices. Rohit Kumar, Sales Head, APAC & ME of 42Gears tells us more.

Loubna Imenchal

‘We are a Unified Endpoint Management company.

We started in 2009 and today we have 18000+ customers present in 115 countries. We have offices in the USA, UK, India,

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South Africa and we are growing day by day,’ says Kumar.

‘To put it in a nutshell, what we do is manage endpoints. Today we know that there is a huge

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dependence on end point devices like mobiles, desktops, laptops etc. We help in supporting these end points remotely.

Be it troubleshooting, patch updates etc., we help them do it remotely.

We are into education, hospitality, transport, logistics and many other industries.

With outbreak of corona everyone has been working from home

and the IT team has been helping employees remotely even sitting at their homes with the help of our product. Our agents sit on the windows machine and with help of that the IT managers can manage the end points. From a centralised dashboard, the agents can push a file, take a remote access etc.’

He goes on to state about how security is of

utmost importance to 42Gears, ‘Security is of utmost importance to us. We have taken a lot of steps to ensure that data is protected and encrypted. We have a cloud back up. We use only GCP and AWS. We are an ISO certified company. We ensure all the DLP, and security features are provided to the customers. Today the only pain point for all the

customers is data security and we ensure it is top priority for us as well.’

Kumar is all appreciative of Bulwark Technologies with whom they are exhibiting this year, says Kumar, ‘I am very appreciative of Bulwark.

They have been extremely supportive and helped us reach out to more customers and partners to maximise market reach and to win deals.’ www.tahawultech.com

A Question of Trust Danna Bethlehem, director, product marketing, access management at Thales, tells Anita Joseph, Editor, Reseller ME, why organisations should increasingly be looking at Zero-Trust as a holistic security approach that wants to save their enterprise.

Danna Bethlehem

The rapid acceleration of digital transformation and remote working brought on by Covid-19, together with the proliferation of disruptive technologies, have made traditional boundaries of corporate networks disappear. Businesses no longer have sole control over a closed network, as the pandemic has shifted people from offices into dispersed environments.

As a result, organisations have had to increase their reliance on cloud platforms.

Many are combining different methods across public, private, hybrid cloud, and onpremises solutions. This has made multicloud, in one form or another, an increasingly essential part of everyday operations for many businesses.

These rapidly changing and fragile ecosystems represent a real security challenge for businesses, as threat actors look to expose the vulnerabilities of distributed workforces operating in remote environments. Legacy security policies and practices based on trust have now been rendered obsolete. Organisations

should increasingly be looking at adopting a Zero Trust approach to their security operations.

Nothing is trustworthy Now more than ever, the ability to access data from any location and on any device is a top priority for enterprises.

However, using a traditional castle-andmoat security concept, people are unidentifiable and trusted once inside corporate networks – with the power to

Verify” and views trust as a vulnerability – any user or device looking to access confidential data cannot and should not be trusted by default. Zero Trust is not a specific technology, rather a strategic, initiativebased security system that requires strict and continuous identity verification and control of data in the cloud to minimise trust zones.

With more companies now making the move to the cloud alongside the shift to homeworking, organisations are going to be exposed to new threats that go beyond their current or previous security strategies. Zero Trust helps businesses to maintain a high level of security remotely, without the need for

Too many networks and applications currently run on an “assumed trust” system, which can be taken advantage of by hackers with disastrous consequences. access sensitive data.

Too many networks and applications currently run on an “assumed trust” system, which can be taken advantage of by hackers with disastrous consequences.

A Zero Trust model is based on the tenet “Never Trust, Always

a physical location to authenticate access.

Allowing organisations to grow securely in the cloud and adapt to the remote and dispersed environments in which we now operate.

This precedent also goes beyond individual organisations; the

impacts can be felt far wider. Recent high profile cyber-attacks, such as the Colonial Pipeline cyber-attack, have reaffirmed the lack of resilience to security threats many industries still face. This incident was a strong reminder of the potential benefits of Zero Trust in mitigating the effects of ransomware, as the entry point was a legacy VPN. With Zero Trust it might have been possible to stop the attackers navigating inside the network, whereas with a VPN once attackers are ‘through the door’ they’re already in a very strong position.

Zero Trust, multiple barriers Accomplishing the principle surrounding Zero Trust is not without its challenges.

Businesses will have to evolve their previously established perimeter security policies into location-agnostic ones. A significant challenge to achieving Zero Trust is finding solutions that cover identities and data end-to-end.

SafeNet Trusted Access, Thales’s cloud-based access management and authentication service, is a strong starting point for effective Zero Trust security implementation.

Enforcing access decisions dynamically at the application access point, irrespective of where the user resides

Zero Trust helps businesses to maintain a high level of security remotely, without the need for a physical location to authenticate access. and the device they are using.

Another core barrier businesses face when starting their Zero Trust journey, is the balance between locking down access without interrupting workflow.

People require access to sensitive data in order to work and collaborate and businesses leaders will need to ensure that a drop in productivity doesn’t become an unwanted side effect.

To combat this, organisations need to by start identifying the most sensitive data and critical touchpoints. Those can be subjected to stricter access controls, such as multifactor authentication, without widespread disruption.

However, the biggest challenges for businesses is understanding that achieving Zero Trust is an ongoing journey that has multiple steps.

Though there are some

Beyond the confines of Organisational Networks CPI talks to Sophia Anastasi, Global Channels and Alliances and Ayoub Riahi, Channel Manager at SKURIO about the need for Digital Risk Protection.

Ayoub Riahi and Sophia Anastasi

With digital transformation comes Digital risks and the need for Digital Risk Protection (DRP). As we all know by now, they go hand in hand to ensure a healthy IT ecosystem. One of these Digital Risks is leakage of organisational data and customer data to the Dark Web. Enter SKURIO, an innovative Digital Risk Protection platform which provides a fully automated solution that searches the surface, deep and Dark Web for critical business

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data and potential threats to an organisation. CPI talks to Sophia Anastasi, Global Channels and Alliances and Ayoub Riahi, Channel Manager at SKURIO. ‘SKURIO is a Digital Risk Protection Platform hosted on AWS. In a nutshell, what we do is dark web monitoring, detection of breaches as quickly as possible mixed with cyber threat intelligence. So, it’s more like a targeted threat intelligence,’ says Anastasi.

‘We have a completely

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different approach to Cybersecurity; we’re looking for your data outside of the network.

Whether that’s information about your VIPs or staff, corporate credentials, your critical data, your customer data; all of that can end up being posted online without you even knowing about it on the dark web and other bad bits of the internet, and that’s where the cybercriminals can get hold of it and use it against you. Part of the challenge organisations face when they try to do this in-house is that there is a lot of information, and all that information is not indexed by Google. Often those sites are only up there

for a matter of hours or even minutes, so it’s tough to do this in house. What we do is automate that process by continually and automatically scraping and monitoring the bad bits of the internet to look for your data.

A lot of this data ends up getting recirculated time and time again on the dark web and the dumpsites, so it’s vital to have workflows in place that can eliminate those false positives and make sure you’re focusing on the new data,’ adds Riahi.

‘Traditional cyber security is all about defending the network, protecting it with an established perimeter and stopping people from getting in. Digital Risk

Protection works on the presumption that your data is already outside

What we do is dark web monitoring, detection of breaches as quickly as possible mixed with cyber threat intelligence. So, it’s more like a targeted threat intelligence”.

foundational technology capabilities that are a must, organisations tend to equate Zero Trust to implementing a single capability. There is no ‘silver-bullet’ when it comes to achieving a Zero Trust security model. Individual enterprises will need to adapt their strategies based on their specific businesses needs and constraints. Choosing the appropriate strategies and technologies that match the specific needs of their business.

An ongoing collaboration Businesses are navigating a volatile and complex world and adopting a Zero Trust model of cybersecurity will enable them to continue to conduct operations safely amidst the uncertainty. However, it must be understood that a Zero Trust model is only achieved through shared understanding and a collaborative approach at every level of business.

As home working will likely remain the dominant method for most business in the foreseeable future, the Zero Trust model must be established as a company mindset and not just a framework.

This includes sparking conversation with employees about the purposes and benefits of this security concept and providing leadership support. Business leaders and decision makers must specifically outline priorities and set measurable goals related to the Zero Trust model, in order to achieve success.

because of home-working and human error, which is the cause of 80-90% of data breaches that occur.

Hackers are very chatty.

They will go on hacker forums and say, ‘Here is a port scan of this company.

If you want to go and attack them, here’s how you can do it. Here are some scripts and some other things that you can use.’ They share stuff very collaboratively.

We can find that as well.’ continues Anastasi.

‘We will be that extra pair of eyes and ears looking on the outside for companies.

Rather than looking for a new piece of malware or a new actor targeting specific kinds of business, we look for data belonging to an organisation. It could be contact data; it could be employee credentials; it could be customer data. If you are not looking for it, you won’t know it’s there and so won’t be able to mitigate damage from a breach or stop an ongoing breach,’ concludes Riahi. www.tahawultech.com

Ajay Kumar

were able to socialise and collaborate while apart through these virtual mediums.

Chief Evangelist at ManageEngine Five things I can’t live without 1. Family - Over the years, I’ve realised that they are the core of my existence.

2. Work - I love my job, and it is something I look forward to every day— except on weekends!

3. Chai - Though I am not addicted, my day doesn’t start without a nice, hot cup of chai.

4. Books - I love fiction and autobiographies. Books have definitely helped me with my vocabulary and always transport me to a different world,

pushing the envelope of my imagination.

5. Worry - I call it the “worry power,” and it helps me stay focused and plan things in advance at work and at home.

What the year 2020 taught me It would be an understatement to call 2020 a roller coaster ride. I had to adapt to unprecedented changes in both my professional and personal life, just like others, and in the process,

I learned to appreciate the fact that the human spirit always perseveres to overcome adversities in the most innovative ways.

The one technology/ product that has changed the world Video conferencing software enabled businesses across the globe to seamlessly transition to a work-fromanywhere setup and has now opened up a hybrid world of possibilities. Not just businesses, even families and communities

How I de-stress Interestingly, during the lockdowns my family and I binge-watched some of the classics from my childhood, and my children got a sneak peek into the movies of my generation–– tear-jerkers, song-anddance sequences at the drop of a hat, emotional melodramas; it was fun watching them roll their eyes.

My mantra for success The quote “I am a student of life, for life!” is something that is true for everyone.

Andrea Carter regional director, Marketing NEMEA at Sophos Five things I can’t live without 1. My two French Bulldog dogs – Harley & Hatchet 2. My family 3. My friends 4. Diet Coke – my caffeine fix as I don’t drink coffee!

5. The gym as health is so important

What the year 2020 taught me The importance of connections with family, friends and colleagues, during the various Covid related lock downs it was people who I missed the most.

The one technology/ product that has

changed the world So many technologies have and continue to make a huge difference but I guess the Internet (Internet of Things) has probably made the biggest impact in access to knowledge and the ability to connect 24/7

How I de-stress I am lucky enough to live in the British countryside so a walk with my dogs always helps to clear the mind and re-focus.

My mantra for success ‘Don’t share problems, instead share solutions’ and also ‘you get what you focus on’

Raji Joy John Marketing Director at StarLink Five things I can’t live without: Besides the basics, below is my list in this order: 1. Internet (it has taken over the world) 2. My phone 3. My home garden (my sanctuary) 4. My Nutribullet (I love smoothies) 5. A moisturizer

What the year 2020 taught me To quickly adapt to the new reality and keep going. To be more mindful of one’s health and mental wellbeing. To value relationships - being away from my family made me connect with them more often and that brought us closer.

The one technology/product that has changed the world Today, technologies are evolving at a neck breaking pace which I find so overwhelming to adapt. Some that I found most fascinating and would like to experience personally are, Self-driving technology - Driverless Vehicles and 3D printing especially in healthcare and education which is a major breakthrough. www.tahawultech.com

How I de-stress My newfound love for extreme sports, with which I’m surprised too. I enjoy paddling with my Dragon Boat pals. And of course my ‘Me’ time with some good music and OTT content. I am also trying to get back to my personal collection of books. And of course meeting my besties on the weekend. All of this helps me rejuvenate and recuperate.

My mantra for success I have a couple of them that has helped me phase through different stages in my life: The first one which I very strongly believe is that every problem has a solution, which can be found when you are the calmest. And If there is none then accept and make peace. This way there is minimal disruption for you as well as for others.

And the second one is - One does not have to be perfect all the time. You are a ‘work-in-progress’ and there’s always room for improvement. With consistency, your ‘best’ will evolve. What matters is the ‘right intentions’. @tahawultech

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STANDS TO WATCH

Infor 16

Stand: H7-E50 @tahawultech

www.tahawultech.com

STANDS TO WATCH

Moro Hub www.tahawultech.com

Stand : H2 S2-J1 @tahawultech

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STANDS TO WATCH

Netapp 18

Stand: H3-F1 @tahawultech

www.tahawultech.com

STANDS TO WATCH

Commvault www.tahawultech.com

Stand: H5-A40 @tahawultech

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STANDS TO WATCH

Al Jammaz Technologies 20

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Stand: H3 - entrance www.tahawultech.com