AIA LU Approved Sessions
Date
Time
Sunday, October 19
12:30-1:45pm
AIA Course Number TISEESU0114
Sunday, October 19
12:30-1:45pm
Sunday, October 19
Course Title
Learning Objective 1
Learning Objective 2
Learning Objective 3
Credits
SU01: Increasing Profit by Providing Exemplary Service and an Amazing Retail Experience
Describe how service begets experience Define the "Best Service" and "Best and is essential to successful retailing Experience" practices of the finest floor covering retailers.
Recognize how to use service and experience to increase margins and sales.
1.25 LU
TISEESU0214
SU02: Benchmarking: Measuring the Metrics that Count
Define business metrics and how these measurements affect your company's efficiency
Apply industry benchmarks that will help Create a plan to identify and measure you measure important metrics against important metrics that are tied to your industry norms company's success
Explore options for securing loans and capital for banks and other sources.
1.25 LU
12:30-1:45pm
TISEESU0314
SU03: Exterior Wall Cladding: Making Define the basic varieties of Exterior the Transition from Interiors to Exteriors Wall Cladding attachment systems
Recognize the required minimum Develop an awareness of the risks and resources for competent participation in liabilities specific to the exterior the exterior markets cladding contracting sector of the industry
Identify the resources available to obtain 1.25 LU the further education necessary to be a competent provider of exterior stone cladding systems
Sunday, October 19
12:30-1:45pm
TISEESU0414
SU04: Testing for Moisture (Vapor Emissions) Prior to Installation of Floorcovering Materials
Sunday, October 19
2:15-3:45pm
TISEESU0514
SU05: Retail Profit Explosion Boot Camp Identify low- and no-cost strategies for (Part 1 of 2): How to Command Premium creating a zero resistance selling Prices and Escape the "Cheap Price" Rat- environment Race of Doom Forever
Review how to create differentiation from your competitors with your prospects
Discuss how to implement a sales closer Describe how to position your company 1.5 LU process and sales team as trusted advisors to your customers
Sunday, October 19
2:15-3:45pm
TISEESU0614
SU06: Independent Contractor Identify the various government agency Misclassification: A Practical Solution to standards of definition that can lead to a Potentially Costly Problem confusion regarding independent contractors
Discuss the potential triggers that may lead to state and/or Federal audits as a result of independent contractor misclassification
Review recent audit findings, what went Apply a basic approach to real situations 1.5 LU wrong and how it affected the to understand the issues and how to businesses' bottom line reduce potential risks
Sunday, October 19
2:15-3:45pm
TISEESU0714
SU07: Fabricating Large Format Materials
Explore the tooling and equipment needed to be successful fabricating these new materials
Review how fabricators are incorporating these new materials into their product mix
Sunday, October 19
2:15-3:45pm
TISEESU0814
SU08: Natural Stone 101: Everything You Summarize how the mineral NEED to Know About Designing with the composition and formation of stone Oldest Building Material affects its performance as a building material
Review the science of each species of stone, examples of how it is quarried, unique characteristics, and common applications
Describe stone fabrication and finishing State the resources available that are methods relevant to natural stone
Sunday, October 19
4:15-5:30pm
TISEESU0914
SU09: Retail Profit Explosion Boot Camp Create a past customer newsletter (Part 2 of 2): How to Use Relationship campaign Marketing to Dramatically Increase Repeat and Referral Business
Develop a customer recognition program
Design a past customer email drip campaign
Establish customer loyalty, and increase 1.25 LU repeat and referral business
Sunday, October 19
4:15-5:30pm
TISEESU1014
SU10: Social Media Recipe Swap
Analyze with other participants social media successes and challenges
Develop ideas for implementation as part of current social media plan
Review additional social media, marketing and sales tips to increase sales and profits
Describe how to reduce claims and Define how to test properly, and record failures due to moisture in sub-structure the testing results, for verification of or subflooring materials. moisture levels.
Identify the current large format materials available on the market
Identify the best uses of each of the key social media platforms
List what is necessary to create an amazing store experience.
Learning Objective 4
Practice with various products and tools Recognize the importance of testing for to understand their application and how moisture in sub-floor structural best to select them for your business. materials in the effort to reduce claims and complaints.
1.25 LU/HSW
Discuss material handling requirements 1.5 LU for large format products 1.5 LU/HSW
1.25 LU