USAF PEO BES Modernization Capability and Approach
PRESENTED TO: FIRST NAME LAST NAME
PRESENTED BY: FIRST NAME LAST NAME
DATE: MONTH DAY, 202X
This briefing includes data that shall not be disclosed outside Synergy and shall not be duplicated, used, or disclosed—in whole or in part—for any purpose other than to evaluate this briefing. This restriction does not limit Synergy’s right to use information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are contained in all sheets.
Our Proficiencies
WHO WE ARE
• Synergy is a leading federal IT services firm (730+ professionals) delivering innovative, mission-focused solutions since 2005
• We specialize in modernizing systems that are faster to build, easier to modify, and lower cost to maintain
OUR CORE CAPABILITIES
• Agile software development at scale
• Low-code/no-code solutions
• Operational AI/ML integration
• Advanced data analytics
• Cloud adoption
• GIS integration
OUR PROVEN EXPERIENCE
• Successfully transformed critical programs across Defense, Homeland Security, and Civilian agencies
• Hyper-focused on measurable outcomes. Our solutions drive mission success by streamlining operations and improving effectiveness
OUR STRATEGIC PARTNERSHIPS
• Synergy teams with industry leaders to leverage cutting-edge technology.
• Key alliances include Appian (Premiere partner), Salesforce (Crest partner), AWS, Microsoft, Oracle, UiPath, and more
Alignment with USAF BES IT Objectives
ENTERPRISE MODERNIZATION
Break down silos and unify systems to support faster, mission-aligned decisionmaking across the Air Force
CYBERSECURITY & TECHNICAL DEBT REDUCTION
Mitigate vulnerabilities and maintain mission readiness by modernizing legacy code and automating security practices
AGILITY IN PROGRAM DELIVERY
Enable rapid adaptation to shifting priorities and policies through flexible, responsive development practices
SUSTAINABLE FUNDING & CONTINUITY
PROCESS & GOVERNANCE OPTIMIZATION
Streamline business processes and decision governance for greater transparency, speedto-value, and accountability
Ensure long-term viability of IT investments through measurable ROI, scalability, and operational resilience
ACTIONABLE METRICS & AUTOMATION
Leverage data-driven insights and AI-based automation to improve software quality, delivery, and user satisfaction
SynFlux™ – AI-driven DevOps Framework
WHAT IS SYNFLUX™?
SynFlux™ is Synergy’s AI-powered framework that accelerates legacy modernization and new app delivery by automating key steps in the digital transformation lifecycle— from requirements to deployment. The goal: better software, faster.
KEY STEPS & AUTOMATION:
SynFlux™ integrates AI across the DevSecOps lifecycle—auto-generating prototypes, code, test scripts, and monitoring insights. It reduces manual tasks so teams can focus on design, security, and mission value.
ACCELERATION FEATURES:
By combining low-code tools, AI-driven development, and automated testing, SynFlux™ enables MVP delivery in ~100 days. Built-in compliance checks ensure speed doesn't compromise security or quality.
™ – AI-driven DevOps Modernization Framework
SDLC in action:
AI-Driven DevOps Modernization Framework
How it works:
Automated analysis on legacy data structures, business processes, policy, code, logs and documentation. Uses static, dynamic, and generative tools to model the structure, flow, logic, operations, integrations, dependencies, and more from codebase, rules, manuals, and other sources of information.
Leverage the, engineering outputs of Step 1 to bootstrap and accelerate the development of a target state architecture, modernization strategy, roadmap and other guidance
Engage Agile Modernization iterations, using AI toolsets and the target state blueprints to advance velocity, quality and performance of all build, test and deploy workstreams
Using Ai toolsets, legacy model and modernization requirements, generate Agile transformation SDLC assets
Target State System / Portfolio Layers
Step 1: AI Powered Discovery
Step 2: AI Powered System Design
Step 4: AI Powered Modernization
Step 3: AI Powered System Blueprints
Models
Modernization Factory
Streamline path from ideation to service and/or solution delivery by engaging users with human design techniques as well as communicating successes to generate interest
Recommend best fit, best of breed technologies and architectures using rigorous ITR process, providing stakeholders with modernization pathways to provide cost and process efficiencies
Facilitate data-driven decision making through intelligent data analysis, machine learning, and artificial intelligence capabilities
Implement, manage, and govern cloud and SaaS platforms to accelerate IT modernization by allowing repeatable solutions to be built with greater velocity and quality
Leverage Low-Code/No-Code (LCNC) and cloud native technologies with integrated program management to improve resiliency, quality, and security of delivered solutions
Modernization Factory
Scope of Modernization Factory
Enterprise Architecture
§ Integrates efforts led from other architectural domains (business, platform, data) into a cohesive whole technology portfolio
§ Identifies and helps resolve dependencies between efforts
Business Architecture
§ Supports alignment of business portfolio with technology offerings
§ Drives portfolio rationalization efforts across product lines
§ Collaborates with stakeholders to understand business outcomes, organizational mission, and functional needs aligned to solutions
Platform Solution Architecture
§ Aligns strategic priorities to platform solutions
§ Leads ITR/AoA efforts relative to be LCNC platforms
§ Sets standards, creates templates, defined best practices, and guides implementation for platform delivery
§ Supports business and technical governance requirements
Data Architecture
§ Identify common platform data standards
§ Develop data pipelines and integration capabilities aligned to platform solutions
§ Define roadmap for reporting, analytic, modeling, and intelligent learning capabilities
Low-Code/No-Code (LCNC) Platform Support
§ Salesforce / PowerApps / Appian Platform Management
§ LCNC Platform Governance
§ DevSecOps Integration with LCNC solutions
User Experience and Communications Support
§ Provides support for outbound communication efforts
§ Creates templates, guides, communication aids, and presentations
Human Centered Design Services
§ Generative user research and human centered design support
§ Usability testing and user adoption support
§ Design standardization
Training Support
§ Develop standardized and tailored instructional materials, job aids, and user guides to support adoption training content
Scalable MVP Development Support
§ Provides USCG with rapid development capacity
§ Horizontally and vertically scalable MVP delivery teams
§ Develops reusable assets, components, and services to iteratively accelerate delivery
Reporting and Analytics Support
§ Support data driven decision-making
§ Introduce Analytics, ML, AI technologies
Specific Tasks
Special Projects
Analytics and Reporting Support
• Mission-related reporting support
• GIS analytics integration
• AI/ML technology onboarding
Scalable MVP development
• Gangway Modernization Services
• SFDC/Appian/PowerApps 100-day MVPs
Program and Project Management
Scaled Agile Framework (SAFe)
Program Management
Agile Project Management
Metrics tracking and Reporting
O&M metric tracking
Modernization Factory Operations
• Architectural Direction and Support
• ITR Process Support and Solution
Pattern Definition
• Platform Administration and Management
• Communications & Engagement Support
• Agile development tasks
Operationalizing AI – Our Approach (DOL Examples)
FOUNDATIONAL AI PILLARS:
Synergy approaches AI adoption with a strong foundation of compliance, governance, and trust. Before implementing any AI/ML solution, we establish clear data governance plans and ethical AI guidelines. We ensure models and algorithms comply with federal regulations (privacy, security, and AI ethics policies) and are transparent in their decision-making
DOL IMPACT AND OUTCOMES:
At the U.S. Department of Labor (DOL), Synergy puts these principles into practice, helping operationalize AI across various agencies. For example, we deployed robotic process automation (RPA) bots to automate repetitive processes like invoice processing and employee onboarding, drastically reducing manual workload. We also implemented machine learning algorithms to analyze large datasets uncovering insights and demonstrating how AI can directly support mission outcomes
RESPONSIBLE AI:
Synergy ensures every AI solution is guided by Responsible AI principles, actively checking models for bias, fairness, and drift. We also monitor model performance over time – if accuracy degrades or data patterns shift, we detect that drift and retrain or adjust accordingly
At DOL, we crafted an AI model that scans textual reports for potential compliance issues, but we embedded it within a human review loop to ensure oversight. By designing AI with ethics and accountability, we deliver solutions that agencies (and the public) can trust
THE ATARC GITEC ACQUISITION, INNOVATION, AND IMPACT AWARD WINNER – 3/31/25
Portfolio - at - a - Glance
“The DoD Modern Contract Writing Systems Cross-Service Collaboration brought together the Army, Navy, Air Force, and the 4th Estate to share code, align roadmaps, and accelerate delivery of modern contract writing systems across the Services.”
- GITEC Award Citation
MODERNIZING FDIC’S DATA INFRASTRUCTURE
Federal Deposit Insurance Corporation
§ Synergy teams manage 2,500+ databases (Oracle, SQL Server, Db2, PostgreSQL, MySQL) for FDIC, providing full operations & maintenance from upgrades and tuning to backups and disaster recovery
§ Ensure high performance, security, and compliance of FDIC’s mission systems by proactive monitoring, patching, and strict adherence to financial regulatory requirements
§ Migrate databases to Azure Cloud improve scalability and resilience, while reducing on-premise footprint and long costs
By modernizing FDIC’s data backbone, Synergy helps the agency safeguard financial system stability with more reliable, efficient data operations.
Synergy’s innovations are empowering DOL to work smarter – automating tedious tasks and leveraging cloud and AI to boost efficiency and decision-making.
U.S. Department of Labor
§ Synergy transitioned DOL’s development/test environment to Azure Virtual Desktop, avoiding ~$250K in hardware costs and enabling flexible cloud-based workspaces
§ Operate DOL’s Robotic Process Automation Center of Excellence, automating procurement, grants validation, unemployment data checks, etc., saving 2,600+ labor hours (~$145K in effort) since FY22
§ Run DOL’s AI/ML Center of Excellence – delivered AI solutions (forms processing, transcription, chatbots, translation) that saved 15,000+ hours (~$740K cost avoidance) by augmenting manual work
§ Introduced advanced tech (first-ever Python apps, Snowflake data warehouse, and LLM-based tools) to the OCIO, modernizing analytics and enabling intelligent automation across the agency
U.S. Department of Agriculture
§ Synergy rapidly modernized federal contracting, processing 75,000+ actions ($42.6B) via CON-IT in FY24 and deploying key capabilities eight months early, enabling 3,000+ user migrations. Synergy integrated 1,250 Army users into ACWS, enhanced security, and improved system interoperability with GFEBS and VCE.
§ Successfully launched Connect.gov, migrating 8TB of critical federal data from MAX.gov, and attracting over 73,000 users in its first year. Achieved FedRAMP certification, greatly enhancing security and federalwide trust. Implemented advanced features like realtime document co-authoring, and established a robust standardized testing framework to accelerate deployment and minimize risk.
§ Delivered significant cost savings by migrating GSA’s Conexus application database from Oracle to Aurora PostgreSQL on AWS. Transformed legacy Perl-based billing processes to Java-based workflows, efficiently processing over 1 billion records annually. Successfully deployed Conexus to GSA’s secure cloud environment (FAS Cloud Services), significantly boosting system scalability, security, and sustainability.
MODERNIZING CONTRACTING & GRANTS
Synergy’s efforts are speeding up federal procurement and grants processes, driving a more efficient, cloudpowered acquisition systems across the DoD
These advancements position FEMA to better serve communities with faster, more integrated tools for disaster response and recovery.
Federal Emergency Management Administration
Completed ~90% of development for FEMA’s new Community Information System (CIS), significantly improving code maintainability, reliability, and user experience in the modernized application
Conducted multiple UAT cycles and integrated CIS with key FEMA systems (GRANTS, CEPT, DMARTS, NFIP/PIVOT), resolving bugs and ensuring all interfaces are ready for a smooth go-
Implemented process improvements (more efficient demos, better requirements gathering) and built advanced Jira dashboards to increase project transparency and minimize rework across all stages Laid the groundwork for FEMA’s new Resilience and Recovery portal (RRRP) by developing initial tech docs, engaging end-users early (personas, surveys), and leveraging existing cloud ATO boundaries to accelerate delivery and reduce costs
AGILE MODERNIZATION
U.S. Department of Transportation
§ Modernized MARAD’s Cargo Compliance System (CAPOS) to ensure effective monitoring of cargo preference law compliance with a more robust, up-to-date application
§ Upgraded the U.S. Merchant Marine Academy’s intranet and associated workflows to a modern platform, improving information access and operational efficiency campus-wide
§ Led an Agile transformation at FHWA, implementing Kanban/Scrum practices that provide greater visibility of work-in-progress and easier planning for engineering teams.
Through agile development and modernization, Synergy is streamlining DOT’s mission-critical systems – enhancing system reliability and supporting better transportation program outcomes.
Synergy’s partnership with the USCG delivers rapid, mission-focused IT modernization – from mobile tools and faster data updates to groundbreaking situational awareness capabilities – all enhancing the Coast Guard’s mission effectiveness.
United States Coast Guard
Deployed the Coast Guard’s first real-time Team Awareness Kit (iTAK) platform in under 2 months, enabling secure inter-agency coordination and live situational awareness for events like Super Bowl LIX security
Modernized the Aids to Navigation Information Management System (USAIMS), providing digital Notices to Mariners data and saving Coast Guard districts hundreds of hours in manual updates each month
Built a new legal Court Case Management system for Coast Guard Administrative Law Judges – delivered a working MVP in <100 days and integrated with enterprise systems to offer online services to the public
Questions
& Discussion
MODERNIZING FDIC’S DATA INFRASTRUCTURE
Federal Deposit Insurance Corporation
§ Synergy teams manage 2,500+ databases (Oracle, SQL Server, Db2, PostgreSQL, MySQL) for FDIC, providing full operations & maintenance from upgrades and tuning to backups and disaster recovery
§ Ensure high performance, security, and compliance of FDIC’s mission systems by proactive monitoring, patching, and strict adherence to financial regulatory requirements
§ Migrate databases to Azure Cloud improve scalability and resilience, while reducing on-premise footprint and long costs
By modernizing FDIC’s data backbone, Synergy helps the agency safeguard financial system stability with more reliable, efficient data operations.
U.S. Department of Agriculture
§ Synergy rapidly modernized federal contracting, processing 75,000+ actions ($42.6B) via CON-IT in FY24 and deploying key capabilities eight months early, enabling 3,000+ user migrations. Synergy integrated 1,250 Army users into ACWS, enhanced security, and improved system interoperability with GFEBS and VCE.
§ Successfully launched Connect.gov, migrating 8TB of critical federal data from MAX.gov, and attracting over 73,000 users in its first year. Achieved FedRAMP certification, greatly enhancing security and federalwide trust. Implemented advanced features like realtime document co-authoring, and established a robust standardized testing framework to accelerate deployment and minimize risk.
§ Delivered significant cost savings by migrating GSA’s Conexus application database from Oracle to Aurora PostgreSQL on AWS. Transformed legacy Perl-based billing processes to Java-based workflows, efficiently processing over 1 billion records annually. Successfully deployed Conexus to GSA’s secure cloud environment (FAS Cloud Services), significantly boosting system scalability, security, and sustainability.
MODERNIZING CONTRACTING & GRANTS
Synergy’s efforts are speeding up federal procurement and grants processes, driving a more efficient, cloudpowered acquisition systems across the DoD
Federal Emergency Management Administration
§ Completed ~90% of development for FEMA’s new Community Information System (CIS), significantly improving code maintainability, reliability, and user experience in the modernized application
§ Conducted multiple UAT cycles and integrated CIS with key FEMA systems (GRANTS, CEPT, DMARTS, NFIP/PIVOT), resolving bugs and ensuring all interfaces are ready for a smooth go-live
§ Implemented process improvements (more efficient demos, better requirements gathering) and built advanced Jira dashboards to increase project transparency and minimize rework across all stages
§ Laid the groundwork for FEMA’s new Resilience and Recovery portal (RRRP) by developing initial tech docs, engaging end-users early (personas, surveys), and leveraging existing cloud ATO boundaries to accelerate delivery and reduce costs
MODERNIZING FEMA’S COMMUNITY & RECOVERY SYSTEMS
These advancements position FEMA to better serve communities with faster, more integrated tools for disaster response and recovery.
U.S. Department of Labor
§ Synergy transitioned DOL’s development/test environment to Azure Virtual Desktop, avoiding ~$250K in hardware costs and enabling flexible cloud-based workspaces
§ Operate DOL’s Robotic Process Automation Center of Excellence, automating procurement, grants validation, unemployment data checks, etc., saving 2,600+ labor hours (~$145K in effort) since FY22
§ Run DOL’s AI/ML Center of Excellence – delivered AI solutions (forms processing, transcription, chatbots, translation) that saved 15,000+ hours (~$740K cost avoidance) by augmenting manual work
§ Introduced advanced tech (first-ever Python apps, Snowflake data warehouse, and LLM-based tools) to the OCIO, modernizing analytics and enabling intelligent automation across the agency
Synergy’s innovations are empowering DOL to work smarter –automating tedious tasks and leveraging cloud and AI to boost efficiency and decision-making.
AI & AUTOMATION TRANSFORMATION AT DOL OCIO
AGILE MODERNIZATION
U.S. Department of Transportation
§ Modernized MARAD’s Cargo Compliance System (CAPOS) to ensure effective monitoring of cargo preference law compliance with a more robust, up-to-date application
§ Upgraded the U.S. Merchant Marine Academy’s intranet and associated workflows to a modern platform, improving information access and operational efficiency campus-wide
§ Led an Agile transformation at FHWA, implementing Kanban/Scrum practices that provide greater visibility of work-in-progress and easier planning for engineering teams.
Through agile development and modernization, Synergy is streamlining DOT’s mission-critical systems – enhancing system reliability and supporting better transportation program outcomes.
United States Coast Guard
§ Deployed the Coast Guard’s first real-time Team Awareness Kit (iTAK) platform in under 2 months, enabling secure inter-agency coordination and live situational awareness for events like Super Bowl LIX security
§ Modernized the Aids to Navigation Information Management System (USAIMS), providing digital Notices to Mariners data and saving Coast Guard districts hundreds of hours in manual updates each month
§ Built a new legal Court Case Management system for Coast Guard Administrative Law Judges – delivered a working MVP in <100 days and integrated with enterprise systems to offer online services to the public
ACCELERATING DIGITAL MODERNIZATION FOR THE U.S.C.G.
Synergy’s partnership with the USCG delivers rapid, missionfocused IT modernization – from mobile tools and faster data updates to groundbreaking situational awareness capabilities –all enhancing the Coast Guard’s mission effectiveness.