Incident Reporting and Emergency Response

Incident Reporting and Emergency Response Incident Reporting (OIMS 9.1)

If you observe or are involved in an incident, immediately:  Assess the scene and ensure your personal safety  Seek help as required  Inform your leader  Follow the “Freeze the Evidence” protocol Personal Injury on the job site regardless of severity must be reported to the supervisor and the injured person must report to the Syncrude Health Centre. All health concerns must be reported to the Syncrude Health Centre.

Report ALL Incidents… It’s Mandatory!

When does a worker need to clear through the Health Center?

1. If they are a Syncrude employee and have been off work for 48 hours as per the policy guidelines they must clear through the Health Center unless they have made contact with a

Health and Wellness nurse who has already cleared them to work. 2. If they missed time related to an occupational injury or illness they must clear through the

Health Center prior to returning to work. 3. A worker should always report to the Health Center even if they have not missed work if;  They feel they are not fit for full duties,  They are taking prescription or over-the counter medications that may have an effect on sensory, mental, or physical functions that may affect fitness to work.  If they have physical limitations related to condition causing absence. 4. If at any time the worker wants to be assessed by a nurse they can come to the Health

Center. *When the worker is located in a work site other than Mildred Lake or Aurora they should call the Health Centre and speak to a nurse.

Wildlife (OIMS 6.5)

Wildlife such as bears, foxes, coyotes, etc., can create hazards if food sources are made available to them. Please keep food locked away and report overflowing dumpsters to Central Logistics at: CENTRALSERVICES@syncrude.com, 825-409-6448 or 780-215-8784.

Hunting and Fishing Activities are not permitted on Syncrude Leases. Under the Alberta Wildlife Act and Alberta Public Lands Act, employees/contractors are not permitted to hunt or fish without authorization from a government body, this includes Lethal and Non-lethal means . It is illegal to feed or harass wild animals. Report bear sightings or any other wildlife issues to the Emergency Dispatch at: 780-790-4422. The Bear Sighting Map (WITT) is available on the HSE SharePoint page.

Hierarchy of Fall Hazard Controls (Philosophy for choosing the method for prevention)

The guiding principle is to prevent the potential for a fall rather than protecting against the consequences of a fall. Therefore, the priority order for selecting the preferred method of working should be: 1. Elimination of the fall hazard by implementing change to how, when or where the work is performed (discuss the need/risk for working at heights, e.g. use an alternative method, modify work plans). 2. Engineering controls to minimize exposure by removing or altering the fall hazard:  Install a guardrail  Use a permanent existing platform that is fit for that purpose  Use a stable temporary platform such as a scaffold. Prior to accessing scaffolding a worker is required to read the scaffold tag (note: a Personal Fall Arrest System may be required). 3. Administrative controls to control exposure by modifying the circumstances of the worker's exposure (e.g. Safe Work Permits, practices, procedures, work schedules, etc.). 4. Personal Protective Equipment (PPE) is to be used as the “Last Line of Defense” and shall:  Only be considered after utilization of all other controls has failed to remove the hazard or reduce it to an acceptable level  Be selected based on the following hierarchy: a. A worker shall use a Travel Restraint System

b. If a Travel Restraint system is not reasonably practicable the worker shall use a Personal Fall Arrest System

c.

If a Personal Fall Arrest System is not reasonably practicable the worker shall use an equally effective Fall Protection System that meets the requirements of the Alberta OHS Code that has been approved by a Syncrude Working at Heights SME or designate, knowledgeable in fall protection practices and principle. Selection of the method of fall protection should be based on “total risk” considering task, duration, commodity, etc. (Do not build a scaffold for 10 days for a small 10 minute job when a ladder with proper preparation would suffice).

3-Point Contact

Achieving three-point contact when climbing a ladder may not be second nature for some. Two hands and one foot OR one hand and two feet must be in contact with rungs at all times. Hold the ladder rungs using an overhand grasp (do not grip the side rails), keep your body centered on the ladder and keep hands free of tools or equipment while climbing.

Working at Heights (OIMS 5.1)

Reference OIMS 5.1.11 Working at Heights This standard shall apply for all activities where a fall hazard exists. This means if a worker may fall:  If a worker may fall from a temporary work area;  A vertical distance of 1.8 meters (6 ft.) or more;  A vertical distance of less than 1.8 meters (6 ft.) and there is an unusual possibility of injury;  Into or onto a hazardous substance or object; or  Through an opening in a work surface or walking surface.  If a worker may fall a vertical distance of 1.2 metres (4 ft.) or more from a permanent work area.

Fall Hazard List Requiring Fall Protection

This fall hazard list includes work previously identified to have a potential fall hazard. Specific controls for the below mentioned hazards shall be documented on FLRA/a Fall Protection Plan including the following minimum information hazard fall protection system anchor clearance system. The following list is to be used as a guide to fall hazards commonly identified at Syncrude and is not all-inclusive:  Accessing or working on platforms, structures, scaffolds without adequate guarding or extending beyond the guarding;  Erecting, dismantling, or modifying scaffold;  Accessing Tank Trucks and Mobile Equipment (e.g. truck decks, cranes, heavy haulers, etc.);  Work near unguarded leading edges, openings and holes (e.g. accessing roofs, near docks, truck ramps, excavations, open holes, pits, sewers, API separators, tailings ponds, coke pits, etc.) where a fall is possible;  Climbing, walking or working over or between installations, live or stationary equipment (e.g. conveyors, compressors, pumps, vessels, containers, process, accessing pipe racks and structural steel, etc.);  Working from ladders;  Work from a utility pole or communication tower;  Work over water;  Work from scaffold alternatives such as boom supported work platforms (hydraulic platforms), aerial devices, cherry pickers, or crane baskets.

Safe (front)

Scaffold Tags

Caution (front) Danger (front)

Emergency Response Protocol (OIMS 10.1)

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Your first responsibility is your safety. Remove yourself from harms way and assess the situation. Do not attempt to move or rescue an injured person; doing so may put yourself and others at risk. Rescues should always be left to the Emergency Services Personnel. Remain calm and call in the emergency. Obey all instructions given by the Emergency Services Operator. Emergency Services Personnel will be dispatched immediately. Remember to stay on the line as the Operator will require the following information:

General Emergency:  Nature of the emergency Emergency Contacts   Location of the incident Nearest Emergency Meeting Point 911 (Land Line) 780-790-4911 (Cell) Radio Channel 16, Emergency Ops  LID Number (Radio Number) or phone number Mildred Lake Resource Phone Number Aurora Resource Phone Number

Medical Emergency: Emergency

How many people are injured Dispatch Office 780-790-4422  Approximate age (for a person over 35 and if it is an illness, the Emergency Coordinator 780-762-9354 operator will want to know if Emergency Emergency there is chest pain) Services (Fire Hall) 780-790-5022 Services (Fire Hall) 790-715-9624   If the person is conscious If the person is breathing or havHealth Center (41B) 780-790-5725 / 5726 Health Center 780-715-9622  ing difficulty breathing Gender of the injured person(s) Security (Main Gate) 780-790-5094 Security 780-715-9595  Further incident specific ques- Auto Shop 780-790-8495 Auto Shop 780-714-3907 tions will then be asked Evacuate the area. Shut down any Wildlife Sightings 780-790-4422 non-essential equipment if safe to do so and go to the Emergency Assembly Area for a head count and further instructions. If you are in a vehicle while in the emergency area, the vehicle must be turned off and you must exit the area and contact the permit centre. If in an office, evacuate the building but do not lock your office door. 4.

5.

Assign someone to meet the Emergency Team at the agreed Emergency Meeting Point to guide them to the location of the emergency.

Do not return to any work location until there is an ALL

CLEAR and permission to return to work is given.

IT IS IMPORTANT TO KNOW THESE PROCEDURES.I AN EMERGENCY CAN HAPPEN AT ANY TIME. YOU MUST KNOW WHAT TO DO WITHOUT DELAY. Memory jogger cards are available (shown on left)