Shamit Khemka believes that the success of any online (or offline) business is dependent on its brand reputation and image among target audiences. You need to build trust and confidence among your potential customers but, many times, all your efforts may go waste just because of some bad and negative comments/ feedback from your (unhappy) customers and (jealous) competitors. This is when you need ORM (Online Reputation Management) services to repair your brand image and regain the lost trust among your potential customers and target audiences across the USA, UK, and worldwide