Puppy Pet Shop

Our Business Is Run Under Rolly Pups Inc Most of our legal documents will be provided as Rolly Pups Inc. Our homepage and most of the social media is being posted as Rolly Teacup Puppies. These are the only two names we use. Our business office is located in Atlanta, GA. We have decided to operate US division for you to reach us in a convenient time and ease of contacting us. Please note, we do not have any puppies for viewing at this office location. We are not a broker and we own all the puppies you see on the site at our shop in Korea.

We are not an actual breeder and bring our puppies from the selected number of breeders we exclusively work with. All puppies are around 3 months of age at the time of video/photo shot.

Deliver To Selected Countries: Please contact us to find out the possibility of delivering to your local international airport. If you reside in a city where the international airport doesn't exist, we can also arrange a transfer to a different airport with an additional cost. Please note that we limit the destinations to where our puppies can fly safely.

One Year Health Guarantee:       

Heart defects (scale 4 or above) Congenital Organ dysfunction result in death Congenital defect cause death A congenital life-threatening defect that results in death Parvovirus Congenital defect cause death Coronavirus

In case of your puppy develops any untreatable life-threatening congenital defect or death occurs by heart, organ, genetic defect, send the initial vet exams and the picture of the puppy dead. We will send you the same sex, breed, and quality you paid. Shipping is the customer's responsibility.

When making a claim, we require you to send us a copy of all of your initial vet exams that clearly indicates the death was caused by only congenital issue / no fault of the owner within 48 hours of initial diagnosis.

The doctor's exam/autopsy must clearly indicate the death from 100% congenital issue. Once the document is submitted, it will be passed on to our vet for a further review and has to come to an agreement that it is in fact, a congenital defect. The documents must be submitted within 48 hours of diagnostics.

Hydrocephalus is declared only if the dog suffers from a seizure disorder.

We do not cover any treatable disorders or common disorders such as luxating patella, hernias, open fontanel, parasites, and blood sugar or skin issues.

Please feed your puppy properly to prevent Hypoglycemia/low sugar.

We properly treat all puppies with Parasites/worms, however, parasites/worms are not covered in our guarantee as they are common in all puppies and are easily treatable.

We are not responsible for any vet bills after the first 3 days (72 hours) upon arrival. During the 3 day period, we will cover up to $300.00 of vet bills for treatment only; Excluding examination fee, x-ray, ultrasound, CT Scan, blood work, and other regular check-ups. Proof must be e-mailed to the seller before reimbursement may be made. Please allow up to 6 weeks to process any reimbursements, and seller reserves right to ask for additional documentation prior to reimbursement. The contract must be signed and executed in order to bind the health guarantee. The purchaser will receive the contract by esign upon an issue of Air Way Bill number for tracking. If the contract was signed after they received the puppy or have not been signed, or forfeited, expired, the 1-year health guarantee is voided.

We are not responsible for any vet bills or shipping for a replacement puppy.

All documents for the claim must be submitted within the 1-year period. Any congenital findings must be submitted within 48 hours of initial diagnostics.

We cannot guarantee a naturally occurring changes such as eye color, coat color.

Delivery options: We Offer Two Different Ways To Deliver Our Puppies 1.Via Air Cargo and 2.Personal delivery.

PURCHASING PROCESS: Please carefully choose a puppy that best suits you and/or your family. Please research the general personality of each breed you are interested. Each breed and each puppy has their own distinctive personality.

If you have any questions or to make a purchase, please contact us at (678) 631.7877 via WhatsApp, text or call. For customers outside of United States, please use the number +1.678.631.7877.

Once the purchase/deposit has been verified by our sales team, we will reserve the puppy under the purchaser’s name. You will then receive a deposit agreement to sign via e-mail.This agreement must be signed within 24 hours.

If a deposit was made, the remaining balance becomes due in seven (7) calendar days. If the remaining balance is not made, the puppy will become available to other customers and the deposit will be forfeited.

Once all payments are made, you will be contacted by our booking department a week before the expected date of delivery. If you do not hear 7 days prior to the departure date, please contact our booking team via WhatsApp or text at (678) 631-8870.

A health guarantee along with a care guide will be sent to your email prior to the arrival of the puppy. This must be signed or forfeited before the puppy can be delivered.

Please take a note that there will be $50/day hotel fee from the day of deposit if the cancellation takes place. If the flight has been booked, the booking fee will not be reimbursed.

Please make sure to submit the order with an accurate billing and shipping information. Please include country code as well if ordering from outside of United States.

We use information provided with the order for the contact and draft of the health guarantee.

In case billing and shipping information is different, the person paying for the order is considered the rightful owner and not a receiver.

Please do NOT use a PO BOX as an address. Physical address must be provided in order to book the flight.