Think Care: Adult Social Care booklet

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ABOUT US

The South West London Social Care Academy Hub is part of the Mayor’s Academy Programme covering the six London Boroughs of Croydon, Kingston upon Thames, Merton, Richmond upon Thames, Sutton and Wandsworth supporting local residents, especially those from underrepresented groups (BAME, Men, Young people (16-24), Older people (50+), Lone parents, People with caring responsibilities, Deaf and disabled) into good jobs in the social care sector by coordinating and facilitating key partners to work together to provide accessible and coordinated information and support. The Hub will function as a SWL ‘go to’ resource for information and support about jobs, training and careers in social care.

THINK CARE

It doesn’t matter your background, age, or where you livethere’s a social care job waiting for you.

Qualifications and or work experience are desirable to getting started, however what’s important is your values and attitude towards working with people who need care and support.

With so many different roles in Adult Social Care let’s explore some of the key roles to help identify the right role for you.

Please note that all information (including salary range) is a guide and varies with roles. There are roles that offer opportunities to move between health and care to develop skills, experience and career progression.

All content correct at time of going to print- July 2024.

CARE CO-ORDINATOR

What is the role

Helping people to remain in their own homes and get the support they need and coordinating a person’s care across all areas.

What does it involve

Day to day duties could be:

• Working with people with a range of needs

• Dealing with issues such as social isolation and preventing necessary admission to hospital or a care home

• Working with external stakeholders to create a personalised care plan for the individual

• Organising and managing support/care staff

• Monitoring service users progress

Skills needed

• Good communication skills

• A good understaning of regulations and policies

Experience

You’ll benefit from having some experience of working in a social care, health or advice setting as well as an up-to-date knowledge of policy and practice in social care and health.

Opportunities/career path progression

• Senior Care-coordinator or team leader

• Registered manager

• Occupational Therapist

Salary range from £24,500 to £29,000

Entry qualifications required

Qualification requirements for these roles vary with some expecting professional qualifications, degrees or a minimum of a level 4 qualification. You’ll need to have strong English and number skills.

CARE WORKER/SUPPORT WORKER

What is the role

Care workers help vulnerable people manage their daily activities and live as independently as possible. You can work in a care home setting or support people in their own homes, supported living enviroments and in the community

What does it involve

Day to day duties:

• Your daily tasks will depend on the needs of the person you’re caring for

• You will work with a range of people including those with learning disability, mental health conditions and older people

• You can work with people of all ages

Skills needed

• Sensitivity and understanding

• A desire to help people

• The ability to work well with others

• Customer service skills

Salary range from £23,600 to £25,700

Entry qualifications required

No formal qualifications however you may be asked for qualifications showing good English and number skills such as GCSE’s in English and Maths.

• Patience and the ability to remain calm in stressful situations

• The ability to accept criticism and work well under pressure

• To be thorough and pay attention to detail

• Excellent verbal communication skills

• Computer skills

Experience

lt is useful to have experience working in a similar role or with vulnerable adults. You could gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship.

Opportunities/career path progression

While employed as a care worker you can develop your skills by training in specific areas, like autism awareness, communication skills or supporting people with dementia. With experience, you can become a lead care worker. You can also move into more senior jobs, like managing people or services, if you get further qualifications.

PERSONAL ASSISTANT

What is the role

Support an individual to live as independently as possible, usually in their own home or in the community.

What does it involve

Day to day duties could be:

• Organising and supporting individuals with their social and physical activities

• Booking and taking individuals to appointments

• Helping individuals to get to work, college or university

• You can be employed directly by one employer or work for a number of different people

Skills needed

• The ability to treat people with dignity

• Good interpersonal skills

• Working on your own initiative

• Digital and computer skills

• Flexibility and time management

Experience

It is useful to have experience working in a similar role or with vulnerable adults. You could gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship.

Opportunities/career path progression

Opportunities to progress into senior personal assistant roles.

You might also choose to go into other roles such as an advocacy worker, care worker or rehabilitation worker.

Salary range from £23,600 to £25,200

Entry qualifications required

No formal qualifications required. Your employer might ask that you have qualifications showing good English and number skills such as GCSE’s in English and Maths. It might also be helpful to have a social care qualification, but this can be completed once you’re hired.

REABLEMENT WORKER

What is the role

Support people to live independently, often following an illness or accident and helping them access support. This can be for a set period of time or until the goals have been met.

What does it involve

Day to day duties could be:

• Carrying out assessments within the community to identify what care and support people need

• Working with other professionals such as social workers and occupational therapists to make sure people get the right help

• Providing advice about how to use specialist equipment

Skills needed

• The ability to treat people with dignity

• Flexibility and time management

• Patience

• Good problem solving skills

Salary range from £25,000 to £35,000

Entry qualifications required

No formal entry level qualifications, but need strong english and maths such GCSE grades A–C in Maths and English.

Holding or working towards a Level 3 Diploma or Apprenticeship in Health and Social Care is desirable.

• Digital skills to help people with assistive technology

Experience

For some roles it’s necessary to have at least one year’s experience of working with individuals with care and support needs.

Opportunities/career path progression

Qualification such as a Diploma in Health and Social Care or continuing professional development qualification such as an award or certificate in activity provision. You could progress to roles such as an Occupational Therapist.

RESIDENTIAL SUPPORT WORKER

What is the role

Responsibile for looking after the physical and mental wellbeing of vulnerable adults in care.

What does it involve

Day to day duties could be:

• Checking the needs and progress of residents

• Providing physical care, which could include bathing, toileting dressing and feeding

• Providing one-to-one advice or group support sessions teach daily living skills like budgeting, shopping and claiming benefits

• Providing leisure and creative activities in a safe and supportive setting

• Helping residents to deal with problems and become independent

Salary range from £33,300 to £39,000

Entry qualifications required

Relevant qualification depending on area.

• Talking with residents’ families and arrange family and home visits

Skills needed

• Sensitivity and understanding

• The ability to work well with others

• Patience and the ability to remain calm in stressful situations

• The ability to accept criticism and work well under pressure

• To be thorough with an attention to detail

• To be able to carry out basic tasks on a computer

• Customer service skills

• A desire to help people

• Excellent verbal communication skills

Experience

It might be useful to have experience working in a similar role or with vulnerable adults.

Opportunities/career path progression

With experience, you could take on more responsibility as a senior support worker or manager. You could also train as a social worker.

SENIOR CARE WORKER/SENIOR CARE ASSISTANT

What is the role

Senior care workers provide physical and emotional support to individuals and supervise teams of care assistants.

What does it involve

Day to day duties could be to:

• Supervise a team of care assistants

• Write care plans

• Monitor patients’ vital signs, like blood pressure and heart rate

• Complete patient medication records

• Develop and lead activities for service users

• Keep families up to date about their relative’s progress

• Train and mentor new staff

• Attend team meetings with service managers

• Provide emergency cover

Skills needed

• Thorough with an attention to detail

• Sensitive and understanding

• Customer service skills

• Patience and the ability to remain calm in stressful situations

• Ability to work well with others and on your own

• Excellent verbal communication skills

• Business management skills

• Computer skills

Experience

It is useful to have experience working in a similar role or with vulnerable adults. You could gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship.

Opportunities/career path progression

With experience and training you could specialise in particular areas like dementia care, stroke management or in supporting people with learning disabilities. You could also progress to become an assistant practitioner, deputy service manager or care home manager. You may want to go into teaching in a further education college.

Salary range from £24,510 to £27,000

Entry qualifications required

Level 2 or 3 Diploma or Apprenticeship in Health and Social Care.

COUNSELLOR

What is the role

Help people discuss their problems and feelings in a confidential setting.

What does it involve

Day to day duties could be to :

Use different types of therapy to:

• Build trust with a client in person, online or over the phone

• Listen carefully, ask questions and check understanding to help your client to talk about their feelings, see things clearer and find ways to cope

• Empathise but challenge when necessary

• You could work with individuals, couples, families or groups

Skills needed

• Excellent listening skills

• The ability to put people at ease

• The ability to cope in emotional situations

Experience

Previous experience of working in social care, health or counselling role.

Opportunities/career path progression

With experience you could:

• Specialise in an area like bereavement support, relationships or addiction

• Set up your own practice and work for yourself

• Become a counsellor supervisor or trainer

• Move into management or consultancy

Salary range from £27,055 to £47,672

Entry qualifications required

British Association for Counselling and Psychotherapy (BACP).

OCCUPATIONAL THERAPIST

What is the role

Work with people with physical, mental or social disabilities to help them carry out everyday activities.

What does it involve

Day to day duties could be:

• Helping people to adjust to their disability

• Providing specialist equipment to help with mobility

• Supporting people to adapt their home or vehicle to make them more accessible

Skills needed

• Planning and organisational skills

• Communication skills

• The ability to form good working relationships

Experience

Experience working in a social care or health role.

Opportunities/career path progression

Opportunities to progress into senior occupational therapy roles and supervise others or work in different services with different people.

Salary range from £27,055 to £47,672

Entry qualifications required

Degree in occupational therapy that’s approved by the Health and Care Professions Council.

REGISTERED NURSE

What is the role

Works with people and their families, carers and partners to promote health and prevent ill health. Perform clinical tasks to people in a nursing home or in the community.

What does it involve

Day to day duties could be:

• Working with individuals and their families to understand their healthcare needs

• Monitoring the quality of care they’re receiving and be professionally accountable for its delivery

• Taking a personalised approach to the health and care needs of people

• Working with people and their families to understand their wishes

• Coordinating care with different professionals such as nursing associates, doctors, physiotherapists, occupational therapists and social workers

• Working in residental care or in individual’s homes to provide care and knowledge

Skills needed

The most important skills to have are communication and interpersonal skills. You will need to communicate and often advocate for care needs with a wide range of people including professionals.

You will need to understand the importance of personalised care and be able to listen to people to understand how you can support them to make choices about the care they receive. You will also need good decision-making skills, be able to teach and advise to ensure quality of care outcomes and experience.

Experience

Experience of working in a social care or health setting will also be beneficial.

Opportunities/career path progression

Progression may mean leading teams, specialising is a particular field or education.

There are many opportunities to progress and move between health and care to develop further skills and experience.

Salary range from £27,055 to £40,588

Entry qualifications required

Diploma or a Bachelor of Science (BSc) degree in Nursing.

SOCIAL WORKER

What is the role

Social workers help to protect vulnerable adults from harm or abuse, and support people to live independently.

What does it involve

Day to day duties:

As a social worker, you could:

• Offer information and counselling to clients and put together support plans

• Help clients develop and maintain independent living skills

• Support clients’ safety and take action to protect them when necessary

• Work closely with communities, health professionals and other agencies

• Meet with individuals and families to review their situation

Salary range from £37,000 to £49,000

Entry qualifications required

Degree in social work.

• Keep records, write reports and discuss cases with your supervisors

Skills needed

• Problem solving skills to advise people on the best support for them

• Digital skills

• The ability to stay calm under pressure

• Team working skills

• Excellent communication skills

Experience

You’ll need experience of working with vulnerable groups in a social care or health role.

Opportunities/career path progression

With experience you could:

• Study for a postgraduate MA in Advanced Professional Practice with a local authority

• Research or study for a PhD

• Move into management

• Become a practice educator and train and mentor students

DEPUTY MANAGER

What is the role

Lead and manage a care team, helping them to deliver high standards across the organisation and supporting the manager of the service.

What does it involve

Day to day duties could be:

• Supporting the manager to run the workplace

• Ensuring standards of care are maintained

• Safely plan staffing levels and comply with legislation and regulatory requirements

• Undertaking care assessments and working closely with healthcare professionals

Skills needed

• Leadership skills

• Project management

• The ability to manage own learning

• Advanced number skills

Experience

The majority of roles require relevant experience in a health or social care setting.

Opportunities/career path progression

You could progress to a senior management position such as care home manager.

Salary range from £26,985 to £33,000

Entry qualifications required

Entry requirements will depend on the role, but will normally require a social care or management qualification at level 3 or above.

REGISTERED MANAGER/ CARE HOME MANAGER

What is the role

Manages a team of care workers or a care service to ensure the organisation and everyone in it provides high quality care and support.

What does it involve

Day to day duties could be:

• Providing information, advice and support to residents, families and staff

• Helping residents access local service

• Monitoring business performance and quality of care

Skills needed

• Counselling skills including active listening and a non-judgemental approach

• Customer service skills

• Sensitivity and understanding

• The ability to work well with others

• The ability to understand people’s reactions

• People skills

Salary range from £30,000 to £55,000

Entry qualifications required

Level 5 Diploma in Leadership for Health and Social Care.

• Patience and the ability to remain calm in stressful situations

• Knowledge of psychology

• To be able to use a computer and the main software packages competently

Experience

You’ll be required to have a background in social care management.

Opportunities/career

path progression

With experience, you could manage several care homes for a large company or charity freelance as a consultant or a care home inspector teach in further education, such as a college.

TEAM LEADER/SUPERVISOR

What is the role

Lead or supervise a team of care workers to ensure they provide high quality care and support in care homes or coordinating domiciliary carers in the community.

What does it involve

Day to day duties could be:

• Managing and supporting workers so they can perform their roles safely and to the best of their ability

• Supporting the manager to run the workplace according to standards and legislation

• Acting as a positive role model to colleagues

• Developing care plans for individual’s needs

• Leading team meetings and supervision

• Working in partnership with other professionals to ensure individuals get the support they need

Skills needed

• Supervisory and team leading skills

• The ability to deal with conflict

Salary range from £25,533 to £33,086

Entry qualifications required

No formal qualifications required, however good leadership skills and good english are important. Also a social care qualification is desirable.

• Good English skills to understand and apply policies and procedures in practice

Experience

It might be useful to have experience working in a similar role or with vulnerable adults. You can gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship.

Opportunities/career path progression

While in post you could do a vocational qualification such as a Diploma in Health and Social Care or continuing professional development qualifications uch as an award or certificate in activity provision. You could progress to a Deputy Manager and Care Home Manager role.

What is the role

Carry out administration tasks to support the organisation in a variety of different settings including a day centre, hospice, care home, advice centre or in the community.

What does it involve

Day to day duties could be:

• Dealing with telephone and email enquiries

• Reception duties such as welcoming visitors or showing customers around

• Helping people who need care and support to find the right care services for them

• Managing the diary of management staff

• Arranging and supporting meetings including preparing agendas and writing minutes

Skills needed

You’ll need to be able to evidence good English and maths skills, as well as the key values and behaviours to work in social care.

Experience

Previous experience in an administration or social care role.

Opportunities/career path progression

You could progress into a more senior administration role, or branch out into another support role.

You might also want to move into a direct care role or progress into a social care leadership role.

Salary range from £26,500 to £30,000

Entry qualifications required

There are no set entry requirements although you may benefit from

COMMUNICATIONS/ MARKETING OFFICER

What is the role

Responsible for raising the profile of your organisation and making it more attractive to potential clients and staff.

What does it involve

Day to day duties could be:

• Planning and delivering public relations campaigns

• Making contact with local and national press and media

• Developing and maintaining the company website

• Writing and designing promotional material such as articles, leaflets and brochures

• Identifying promotional opportunities such as online advertising

Skills needed

• A good knowledge of the social care market

• A good knowledge of marketing strategies including the use of social media

• Excellent written and verbal communication skills

• Planning and organisational skills

Experience

Depending on where you work and your level, you’ll usually need to have previous experience in marketing or communications.

Opportunities/career

path progression

Depends on the route you wish to take but generally director or senior marketing roles in an organisation.

Salary range from £28,000 to £34,000

Entry qualifications required Communications or marketing qualification.

EMPLOYMENT ADVISOR OR INCLUSION WORKER

What is the role

Support people to find suitable work, explore what skills and abilities they have and connect them with employers and training providers.

What does it involve

Day to day duties could be:

• Talking to people about their abilities, interests and goals

• Assessing their skills and abilities

• Finding learning and work opportunities for people

• Supporting people to overcome barriers to employment

• Helping people to find jobs

• Advising people about the support they can get to help them in their job, for example special equipment or travel

• Supporting people with their CV and applications building relationships with local employers, colleges and training providers

Skills needed

• You’ll need to have good interpersonal skills

• Be good at planning and organising

• Be skilled at reading, writing and researching online

Experience

Experience of working in social care or employment support, such as working in HR or recruitment.

Opportunities/career path progression

You could gain a qualification whilst working, for example a qualification in career guidance or Level 4 Diploma in Career Information and Advice. You could also gain a qualifcation to allow you to provide specialist support, for example working with people with disabilities.

Salary range from £28,686 to £35,000

Entry qualifications required

If you’re applying for an entry level role such as an employment advisor admin or assistant, your employer might ask that you have qualifications showing good English and number skills. For more experienced roles you might need a qualification or a degree in a relevant subject such as careers guidance or advocacy.

FINANCE OFFICER

What is the role

Work with the management team to ensure the smooth financial operation of the organisation.

What does it involve

Day to day duties could be:

• Preparing invoices

• Purchase and sales tasks

• Managing company bank accounts

• Managing payroll

• Preparing annual budgets and end of year reports

Skills needed

• Keen eye for detail

• Analytical thinking skills

• Financial management skills

• Leadership skills

• The ability to use your initiative

• To be thorough and pay attention to detail

• To be able to use a computer and the main software packages competently

Experience

Depending on where you work and your level, you’ll usually need to have previous experience or a relevant qualification.

Opportunities/career path progression

Senior finance officer, finance manager or train to be an accountant.

Salary range from £29,000 to £39,000

Entry qualifications required AAT qualification or Apprenticeship.

HR OFFICER

What is the role

Provides an HR service to the organisation on areas such as recruitment, staff benefits and performance management.

What does it involve

Day to day duties could be:

• Planning and delivering recruitment campaigns including advertising, shortlisting and interviewing

• Managing new starters including doing pre-employment checks and induction

• Writing and reviewing policies and procedures

• Supporting managers on HR related issues such as line-managing, benefits, flexible working and grievances

Skills needed

• A good knowledge of HR policies and employment law

• Excellent written and verbal communication skills

• Excellent listening and observational skills

• Ability to uphold confidentiality

• Planning and organisational skills

Experience

For the majority of roles you will need to have previous experience in an HR position.

Opportunities/career path progression

Depending on the size of the organisation you can progress to manager and director roles in HR.

Salary range from £35,000 to £42,000

Entry qualifications required

HR qualification degree or Apprenticeship

INFORMATICS AND DATA WORKER

What is the role

Informatics is the process of collecting, analysing and sharing data. This information is used by employers to develop and maintain their businesses.

What does it involve

Day to day duties could be:

• Collecting and managing data

• Analysing data

• Ensuring date is stored safely

• Providing information and guidance to managers to enable them to make business decisions

• Intelligence reporting

Skills needed

• A good knowledge of information governance

• Analytical skills

• Excellent writing skills

• Planning and organisational skills

• Attention to detail

Experience

For the majority of roles you will need to have previous experience in a similar position.

Opportunities/career path progression

You could progress to a senior position such as head of information management or Senior Analyst, and then Data Scientist or even Chief Technology Officer.

Salary range from £30,000 to £48,000

Entry qualifications required

You’ll need to hold a related qualification, depending on level of role, could include a

SOCIAL CARE COMMISSIONER

What is the role

Responsible for arranging services for people to meet care and support needs.

What does it involve

Day to day duties could be:

• Sourcing services that achieve the best possible outcomes for the local community

• Gathering and researching information on best practice, national policy and legislation and local market intelligence

• Contributing to market shaping and facilitation to increase choice and control

• Planning, co-ordinating and undertaking quality inspection visits

• Undertaking contract reviews and monitoring spend

Skills needed

• Excellent listening and observational skills

• Project management

• The ability to manage own learning

• Working with providers

• Good communication skills

Experience

Most roles will require relevant experience in a health or social care settings. For senior positions you’ll be required to have previous experience in a similar role.

Opportunities/career

path progression

You could move into more strategic roles at a senior level such as category manager or procurement specialist, in a range of areas depending on your area of interest, including quality assurance and compliance.

Salary range from £39,000 to £50,000

Entry qualifications required

Entry requirements will depend on the role. For commissioning assistant/ support roles a level 3 qualification would be expected. Higher level roles such as commissioning officers or managers usually require a level 5 qualification.

TRAINING OFFICER OR LEARNING AND DEVELOPMENT MANAGER

What is the role

Design and deliver learning and development sessions to improve the knowledge and skills of staff.

What does it involve

Day to day duties could be:

• Ensuring all staff have the right skills and knowledge for their roles

• Designing and delivering training yourself or commissioning training from external suppliers

• Evaluating how effective training has been

• Keeping training records for staff

• Supporting staff who are completing qualifications and assessing their work

Skills needed

You’ll need a good knowledge of social care as well as excellent presentation skills and the ability to motivate others.

Experience

You usually need to have some experience in a training or teaching role. It might also be useful to have some experience working in social care and health.

Opportunities/career

path progression

Whilst working you could do a vocational qualification to develop your skills as a trainer or assessor. You might want to progress into a training management role in your organisation, or you could choose to specialise in one particular subject, such as end of life or autism care.

Salary range from £29,000 to £35,000

Entry qualifications required

Award in Education and Training or an Assessor Award. A social care qualification such as a Diploma in Health and Social Care would be useful.

WELFARE RIGHTS OFFICER

What is the role

Advise people around matters relating to legislation such as housing benefits, disability living allowances, employment benefits and rent support.

What does it involve

Day to day duties could be to:

• Check clients are claiming all the benefits they are entitled to

• Help people fill in forms

• Help clients get ready for appeals

• Speak on behalf of clients at appeal tribunals

• Work with benefits agencies and other organisations

• Refer clients to other services

• Keep confidential records

• Learn about relevant laws and welfare reforms

Skills needed

• Good English and number skills

• Good presentation skills

• Be a great negotiator

• Have good digital and number skills

• The ability to understand legislation and laws

Experience

It might be useful to have experience working in a similar role or with people who need care and support.

Opportunities/career path progression

With experience, you could move into specialist advice and casework, or be promoted to a team leader or management post.

Salary range from £26,000 to £29,000

Entry qualifications required

A degree in social sciences or a legal background is useful.

COOK/CHEF

What is the role

You’ll be responsible for providing nutritious and balanced meals whilst working with residents and staff to ensure individual’s dietary needs are met.

What does it involve

Day to day duties could be:

• Developing healthy and balanced meals in consultation with residents and staff

• Preparing meals to meet individual’s medical needs, for example people with dysphagia or allergies

• Considering how people’s religious and cultural backgrounds might impact on their dietary requirements

• Monitoring kitchen stocks and ordering supplies

• Ensuring high standards of hygiene and cleanliness are maintained

Skills needed

• Need to be able to treat people with dignity

• Have good listening and observational skills

• Number skills

• Some awareness of the challenges faced by people who need care and support.

Experience

Previous experience in the catering industry.

Opportunities/career path progression

There may be opportunities to progress into more senior kitchen roles or you might choose to go into other catering roles.

Salary range

From £28,000 to £32,000

Entry qualifications required

Food Hygiene Certificate. It may help to have a relevant qualification such as a Professional Chef Diploma, BTEC National Certificate in Hospitality Supervision or an Advanced Chef Diploma. However you could do these qualifications whilst on the job.

DRIVER

What is the role

Transport drivers provide a door-to-door service for people who can’t easily use public transport.

What does it involve

Day to day duties could be to:

• Plan the best route

• Follow a regular timetable

• Offer a door to door collection and drop off service

• Lift and help passengers on and off

• Use a tail lift to help wheelchair users access the bus

• Keep the vehicle tidy between journeys and fill up with fuel

Skills needed

Driving experience and you’ll need to be reliable and trustworthy with good organisation and communication skills and the ability to cope under pressure or in an emergency. It will also be helpful to have knowledge of the local area and of the issues faced by people who draw on care and support.

Experience

It might be useful to have previous experience in a similar role, or in a social care and health setting.

Opportunities/career

path progression

With experience, you could progress to operations or service manager. With the right licence, you could also move into other areas of driving, or, with further training, into vehicle maintenance and repair.

Salary range

Starts £15.50ph

Entry qualifications required

Full driving license and possibly a category D licence depending

HOUSEKEEPER

What is the role

Organise care homes/residential homes to make sure that all the rooms are kept clean and tidy.

What does it involve

Day to day duties could be to:

• Prepare shift rotas and allocate daily cleaning duties to room attendants

• Inspect rooms to make sure that standards have been met

• Record any faults or damage and make arrangements for repairs

• Recruit, train and supervise staff

• Work closely with other department heads and the general manager

Skills needed

• A high attention to detail

• Good organisational skills

• The ability to cope under pressure

Experience

Previous experience in a housekeeping role.

Opportunities/career path progression

You could progress to head housekeeper or accommodation manager.

You could move into a related hotel job, like front-of-house manager, training manager, or domestic services management.

Salary range

From £24,870 to £27,000

Entry qualifications required

You don’t necessarily need any qualifications to become a housekeeper but it might be useful to have some previous experience in a similar role, or in a social care and health setting. It may also help to have some knowledge of health and

MAINTENANCE/CARETAKER

What is the role

Carry out practical maintenance jobs, usually in a residential home or sheltered housing.

What does it involve

Day to day duties could be:

• Gardening

• Painting and decorating

• Electrical repairs

• Plumbing

• Repairing fixtures and fittings

• Carrying out health and safety inspections.

Skills needed

Skills in maintenance such as plumbing or gardening and electrical repairs.

Experience

Experience in a similar role in a social care and health setting.

Opportunities/career path progression

There may be opportunities to progress into more senior maintenance roles, or you might choose to go into other social care roles such as a care worker, senior care worker or rehabilitation worker.

Salary range

From £25,000 to £28,000

Entry qualifications required

You don’t necessarily need any qualifications to become an entry level maintenance worker but a qualification in one aspect of maintenance such as plumbing or gardening would be

ORGANISATIONS THAT COULD HELP YOU DISCOVER YOUR CAREER IN CARE

The Social Care Hub is working together with the following organisations to support people into good social care jobs in South West London. Visit the websites to find out more about what they offer and how they can help you, from job vacancies to advice and support in how to start your career in care today.

South West London Councils

Croydon Council - www.croydon.gov.uk/jobs

Kingston Council - www.kingston.gov.uk/ jobs-careers-volunteering

Merton Council - www.merton.gov.uk/jobs-and-careers

Richmond Council - www.richmond.gov.uk/council/how_ we_work/jobs/information_for_job_seekers or www.richmondandwandsworthcarecareers.co.uk

Sutton Council - www.sutton.gov.uk/jobs-and-careers

Wandsworth Council - www.wandsworth.gov.uk/jobs

South London Careers Hub www.careershub-south.london

No Wrong Door Integration Hub www.southlondonpartnership.co.uk/nowrong-door-south-london-integration-hub

NHS South West London or SWL Mayors Health Hub www.southwestlondon.icb.nhs.uk/careers

Job Centre Plus

Croydon – www.croydon.gov.uk/childrenyoung-people-and-families/young-croydondirectory/job-centre-plus-jcp

Kingston – www.jobcentreplusoffices.co.uk/ kingston-jobcentre-plus-office

Merton – www.merton.gov.uk/communities-andneighbourhoods/finding-jobs-training

Richmond – www.gov.uk/contact-jobcentre-plus

Sutton – www.gov.uk/contact-jobcentre-plus

Wandsworth – www.jobcentreguide.co.uk/wandsworth-jobcentre

Skills for Care – www.skillsforcare.org.uk/Careers-in-care/ Think-Care-Careers.aspx

Croydon Works – www.Croydonworks.co.uk

Merton Towards Employment Job Brokerage - www.merton.gov. uk/communities-and-neighbourhoods/finding-jobs-training/ towards-employment

Richmond Work Match – www.richmondworkmatch.org

Wandsworth Work Match – www.wandsworthworkmatch.org

Reed in Partnership – www.reedinpartnership.co.uk

TRAINING PROVIDERS

The following education organisations work in partnership with the Social Care Academy hub to deliver a range of relevant skills (e.g., ESOL and vocational), employability training, qualifications and courses.

Croydon Adult Learning and Training – www.calat.ac.uk

Croydon College – www.croydon.ac.uk

Kingston Adult Education www.kingston.gov.uk/adults-education

Kingston College - www.stcgac.uk/kingston-college/health-and-social-care

Merton College – www.stcg.ac.uk/merton-college

South Thames College – www.stcg.ac.uk/south-thames-college

Richmond and Hillcroft Adult Community College – www.rhacc.ac.uk

Sutton College – www.suttoncollege.ac.uk

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