Training Programme October 2013 to March 2014

Training Programme October 2013 – March 2014 Swansea Family Information Service

City and County of Swansea

City and County of Swansea

You should be aware that responsibility for the management of non attendance has been transferred to the City and County of Swansea Accounts Receivable (AR) section who will: ■ Issue an invoice of £50.00 per person per course for any non attendance.

■ If within 35 days an invoice remains unpaid, the Accounts Receivable section will issue a reminder.

■ If after a further 14 days payment is still outstanding a court warning notice will be issued.

To book your place please contact: Gary Mahoney  01792 635400 Or the Family Information Service on 01792 517222

■ If the invoice remains unpaid following the issue of a court warning this will be considered a legal debt and will be subject to court action.

All services within this booklet are externally commissioned and whilst every effort is made to ensure that the training programme operates efficiently the Family Information Service cannot be held responsible for any issues relating directly to course facilitators and venues.

■ The Accounts Receivable section will issue all correspondence to the childcare / early years setting who will be ultimately responsible for making the payment.

Your training experiences comments and future training wishes are warmly welcomed – please visit  www.swansea.gov.uk/fis or alternatively please phone Gary Mahoney on 01792 635400.

■ Any outstanding payments will mean that the setting will no longer be accepted on future training courses.

Please note that ■ Upon successful completion of the Food Safety course that the awarding body can take a minimum of 3 months to issue certificates.

■ All these courses will be offered on a first come first served basis.

■ Places will be limited to TWO attendees per setting.

■ No bookings will be accepted before the booking dates outlined.

■ Provided sufficient notification is given of non attendance (i.e. 10 working days) no charge will be made.

■ Food and refreshments will not be provided at training courses therefore delegates are advised to bring these along as necessary.

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

City and County of Swansea

First Aid for Childcarers

Contents

Facilitated by RT Training Services First Aid for Childcarers...........................................................5, 6 & 7 Emergency First Aid at Work .............................................................8 Level 2 Award In Food Safety........................................9, 10, 11 & 12 Child Protection Level 2 ..........................................................13 & 14 Child Protection Level 3...................................................................15 Anti Bullying for Under 5’s ...............................................................16 Fun with Numbers Activity Session .................................................17 Language and Play and Number and Play ......................................18 Disability Awareness Training ..........................................................19 To Play or Not to Play ......................................................................20 Speech and Language Therapy, what is it and how to maximise it .....21 Developing Welsh Bilingualism in your Childcare Setting ...............22 Positive Ways of Changing Behaviour.............................................23 An Introduction to the Foundation Phase........................................24 Raising Awareness of ADHD, Autism & Aspergers..........................25 Consulting with Children..................................................................26 An Introduction to Forest School ....................................................27 Low Cost No Cost – Craft activities ................................................28 Achieving Equal Opportunities and Celebrating Diversity ...............29

■ The courses will cover all aspects of diagnosis and treatment of common childhood injuries and conditions, accident recording and emergency procedures.

■ The certificates issued upon completion of the First Aid courses outlined are valid for 3 years.

Course 1: October 2013 Date:

Saturdays 12th & 19th October 2013

Time:

9.30am – 4.30pm

Venue:

Committee Room 1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: September 2013

Course 2: November 2013

Early Years Settings Management Section

Date:

Thursday’s 7th, 14th, 21st, & 28th November 2013

Becoming a Better Early Years Manager .........................................30 Team Building and Communication Skills .......................................31 Tackling Team Tensions and Creating a Positive Working Environment.....32

Time:

6.00pm – 9.00pm

Venue:

7th, 14th & 28th – Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN 21st – Committee Room 2, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Other Training Contacts...................................................................33 Training Terms & Conditions ............................................................34 Training Terms & Conditions to be returned ....................................36 4

■ These 12 hour courses are aimed specifically at childcare providers.

Swansea Family Information Service

Bookings will be taken from: September 2013

Training Programme: October 2013 – March 2014

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City and County of Swansea

City and County of Swansea

First Aid for Childcarers

First Aid for Childcarers

(Continued)

(Continued)

Course 3: December 2013

Course 6: March 2014

Date:

Mondays 2nd & 9th December 2013

Date:

Saturdays 22nd & 29th March 2014

Time:

9.30am – 4.30pm

Time:

9.30am – 4.30pm

Venue:

Forge Fach Community Resource Centre, Hebron Road, Clydach, Swansea, SA6 5EJ

Venue:

Committee Room 2, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: October 2013

Bookings will be taken from: January 2014

Course 4: January 2014 Date:

Saturdays 18th & 25th January 2014

Time:

9.30am – 4.30pm

Venue:

Committee Room 1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: November 2013

Course 5: February 2014 Date:

Thursdays 13th & 20th February 2014

Time:

9.30am – 4.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: December 2013

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

City and County of Swansea

Emergency First Aid at Work

Level 2 Award in Food Safety

Facilitated by Alpha Training

Facilitated by RT Training Services

Emergency First Aid at Work, is accepted as the minimum standard that must be achieved for many who are designated at workplace First Aiders.

This course is an ideal stepping stone and introduction to the First Aid at Work qualification that other designated First Aiders will have to achieve. This course will provide students with the skills to perform Emergency First Aid in the workplace.

Who should attend this course?

Topics covered include: ■ ■ ■ ■ ■ ■ ■ ■ ■

Discuss how to deal with an emergency.

Discuss and demonstrate Infection Control measures – Gloves and other barriers.

Discuss and demonstrate the Primary and Secondary Survey’s.

Discuss the causes of unconsciousness.

Discuss and demonstrate choking procedures & CPR – Adults, children, babies.

Discuss and demonstrate the prevention and control of Shock.

Discuss and demonstrate bleeding management – Various wounds.

Discuss the procedures for dealing with Burns.

Discuss the need for, and completion of, Accident Report books and RIDDOR forms.

Course: February 2014 Date:

Tuesday 18th February 2014

Time:

10.00am – 4.00pm

Venue:

Alpha Training Unit, Henley House, The Queensway, Forestfach, Swansea, SA5 4DJ

This course is suitable for anyone who handles food, including the general public, and is particularly suitable for those working in kitchens or undertaking frontline duties in preparing, processing or retailing food.

The Trainer will tailor the course to meet the needs of those working in the childcare sector, paying particular attention to the varied premises where food preparation is carried out.

Topics covered include: ■ High risk foods ■ Causes and prevention of food poisoning

■ Hygiene Control ■ Temperature Control ■ HACCP - overview

■ Food safety legislation Course delivery The course is delivered in a classroom environment with group work and practical exercises. Workbooks are provided and candidates are encouraged to make additional notes. Completion of the course is subject to a formal examination at the end of the day. Successful candidates will receive a certificate from the Highfield Awarding Body for compliance. The Qualification is on the Qualifications and Credit Framework at Level 2.

All candidates must provide proof of identification.

Please bring one of the following: ■ Valid Passport ■ Valid Warrant Card

■ Signed UK Photocard Driving Licence ■ Other Photographic ID Card e.g. Student Card /Employee Card

Bookings will be taken from: December 2013 Course Details overleaf 8

Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

Level 2 Award in Food Safety

Level 2 Award in Food Safety

(Continued)

(Continued)

Course 1: October 2013

Course 4: January 2014

Date:

Tuesday 22nd October 2013

Date:

Thursday 30th January 2014

Time:

9.30am – 4.00pm

Time:

9.30am – 4.00pm

Venue:

Meeting Room 3 – 2.2.7, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: September 2013

Bookings will be taken from: November 2013

Course 2: November 2013

Course 5: March 2014

Date:

Saturday 23rd November 2013

Date:

Friday 7th March 2014

Time:

9.30am – 4.00pm

Time:

9.30am – 4.00pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: September 2013

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City and County of Swansea

Swansea Family Information Service

Bookings will be taken from: January 2014

Training Programme: October 2013 – March 2014

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City and County of Swansea

City and County of Swansea

Level 2 Award in Food Safety

Level 2 Child Protection

Facilitated by Alpha Training

Facilitated by Alpha Training

The Food Safety - Level 2 course covers a wide range of subjects to ensure that all members of staff are maintaining a high level of cleanliness in the workplace, and are actively preventing the contamination of food.

To provide the students with the awareness and the ability to act on any concerns about the Safety and Welfare of children and young people.

Course Objectives: ■ Discuss basic microbiology.

■ Discuss food poisoning, food borne disease and contamination and preventions.

■ Discuss and demonstrate personal hygiene and be aware of cleaning and disinfection.

■ Discuss food pests and controls.

■ Discuss Food Safety Legislation.

Course Objectives: By the end of the training session the students will be equipped with the following: ■ What is child abuse?

■ Introduction to risk assessment.

■ Categories of child abuse.

■ Indicators of child abuse.

■ Policies and procedures.

■ Discuss previous cases of abuse.

■ Questions and Comments.

Course 1: December 2013 Date: Time: Venue:

Wednesday 11th December 2013 10.00am – 4.00pm Alpha Training Unit, Henley House, The Queensway, Forestfach, Swansea, SA5 4DJ Bookings will be taken from: October 2013

Course 2: February 2014

Course 1: October 2013 Date:

Saturday 5th October 2013

Time:

10.00am – 4.00pm

Venue:

Alpha Training Unit, Henley House, The Queensway, Forestfach, Swansea, SA5 4DJ

Bookings will be taken from: September 2013

Date: Time: Venue:

Saturday 15th February 2014 10.00am – 4.00pm Alpha Training Unit, Henley House, The Queensway, Forestfach, Swansea, SA5 4DJ Bookings will be taken from: December 2013

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

Level 2 Child Protection

Level 3 Child Protection

Facilitated by Catherine Williams – Figure 8 Management

Facilitated by Catherine Williams – Figure 8 Management

The aim of the day is to provide participants with a basic understanding of the principles underpinning safeguarding children, the legislative framework and their agency policy.

This course provides Level 3 knowledge of Child Protection and will help individuals recognise and know what to do if a child is at risk.

The course aims to provide information on reporting strategies, policies and procedures. It also covers: how to make the working environment safe for children, including safe practices; it will look at the role of the designated person with responsibility for child protection and anyone who is responsible for safeguarding children within their organisation. The course focuses on a review of current knowledge, legislation and regulation, multi-agency working, safer recruitment and the role of the Independent Safeguarding Authority and safeguarding children and adults.

■ To enable participants to examine their own values and attitudes with regard to safeguarding children.

■ To provide participants with the opportunity to explore when and how these issues may impact on them and to practice the process of decision making.

Course 1: December 2013 Date: Time: Venue:

Thursday 5th December 2013 9.30am – 4.30pm Meeting Room 1.2.1 - Civic Centre, Oystermouth Road, Swansea, SA1 3SN Bookings will be taken from: October 2013

Course 2: January 2013 Date: Time: Venue:

Saturday 11th January 2013 9.30am – 4.30pm Meeting Room 1.2.1 - Civic Centre, Oystermouth Road, Swansea, SA1 3SN Bookings will be taken from: November 2013

Course 3: March 2014 Date: Time: Venue:

Thursday 13th March 2013 6.00pm – 9.00pm Meeting Room 5 – 2.3.27, Civic Centre, Oystermouth Road, Swansea, SA1 3SN Bookings will be taken from: January 2014 14

City and County of Swansea

Swansea Family Information Service

Course 1: November 2013 Date: Time: Venue:

Saturday 9th November 2013 9.30am – 4.30pm Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN Bookings will be taken from: September 2013

Course 2: February 2014 Date: Time: Venue:

Wednesday 5th February 2014 9.30am – 4.30pm Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: December 2013

Training Programme: October 2013 – March 2014

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City and County of Swansea

City and County of Swansea

Anti Bullying for Under 5’s

Fun with Numbers Activity Session

Facilitated by Dynamix

Facilitated by Gower College

This training course allows the participants to explore bullying behaviour in early years settings. The day will include a chance to think about what and why bullying might happen with under 5's and its possible effects, as well as providing a wide range of participative methods that can be used with young children in order for this behaviour to happen less.

An interactive and fun day for early years professionals to develop their awareness of how to promote numeracy skills with the 0-5 age group.

The group will have the opportunity to try out a variety of practical activities that they can adapt and use in their professional roles when working with children in their care.

Course 2: October 2013 Date:

Thursday 24th October 2013

Time:

9.30am – 4.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Course: January 2014 Date:

Monday 27th January 2014

Time:

9.00am -12.00pm

Venue:

Room D27 Gower College, Tycoch, Tycoch Rd, Sketty, Swansea SA2 9EB

Bookings will be taken from: November 2013

Bookings will be taken from: September 2013

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

Language and Play and Number and Play Facilitated by Tracie Jennett – Language and Play Co-ordinator "The earliest months and years are the most important in a child's development. The sooner children hear language, the sooner they begin to understand and use words.”

City and County of Swansea

Disability Awareness Training Facilitated by John Thomas – Interplay An interesting and interactive course combining theory and delegate participation which will introduce inclusive play ideas and activities that can be adapted for use at your setting.

(Language and Play programme)

Language and Play (LAP) and Number and Play (NAP) are programmes designed for parents and carers to encourage children 0-3 years of age with their communication, language, literacy skills – all through the medium of play.

This is done through craft activities, singing songs and rhymes and reading stories.

Come along and learn more in a fun filled, hands on training day.

Course: February 2014 Date:

Saturday 1st February 2014

Time:

10.00am – 1.00pm

Venue:

Committee Room 3, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: December 2013

Course: October 2013 Date:

Thursday 17th October 2014

Time:

9.30am – 3.30pm

Venue:

Swansea Children Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: September 2013

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

To Play or Not To Play Facilitated by Kelly Wake – Family Play Development Worker In this fun and interactive session we will be covering aspects of Play Theory, giving you an understanding of Play Cycle, exploring play cues, play returns, play frames, play flow and intervention, to inspire you and others in your setting.

City and County of Swansea

Speech and Language Therapy - what is it and how to maximise it - Pre School Focus Helen Jenkins – Flying Start / Sure Start Speech and Language Therapist The course content will include: What is communication?

■ The development of speech and language from birth to 4 years.

Course 2: October 2013

■ How to develop a child’s speech and language skills.

Date:

Monday 14th October 2013

■ Maximising a child’s communication potential.

Time:

10.00am – 1.00pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

■ Some common communication difficulties, signs, symptoms and what to do next.

Bookings will be taken from: September 2013

Course 1: November 2013 Date:

Thursday 22nd November 2013

Time:

9.30am – 12.30pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: September 2013

Course 2: February 2013 Date:

Tuesday 11th February 2014

Time:

9.30am – 12.30pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: December 2013

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

City and County of Swansea

Developing Welsh Bilingualism in your Childcare Setting

Positive Ways of Changing Behaviour

Facilitated by Menter Iaith

The course allows us to consider our own attitudes and values towards challenging behaviour. Delegates will be able to analyse behaviour and place it within the four groups of need. The day will cover behaviour escalation and de-escalation strategies and allow participants to begin to build up a proactive behaviour support plan for an individual.

Learning Outcomes:

The intention of this course is to provide training for childcare staff who are eager to develop their Welsh Language Skills and their ability to deliver childcare of a bilingual nature, possibly leading to Welsh medium childcare in Swansea. The course will focus on Welsh Language awareness, using relevant and effective resources, and will offer examples of developing good practices in childcare settings.

Course: November 2013 Date:

Tuesday 5th November 2013

Time:

1.00pm – 4.00pm

Venue:

Ty Tawe, 9 Christina Street, Swansea, SA1 4EW

Bookings will be taken from: September 2013

Facilitated by Peter Duncan – Co-Train

■ Be able to use a model of functional analysis back in the workplace in order to work out why an individual is behaving in a certain way.

■ To examine different levels of support and know why some may work better at times than others dependent on behaviour escalation.

■ To select strategies that may work with the individual you support.

■ To understand the importance of planning for an individual.

Course: November 2013 Date:

Saturday 30th November

Time:

9.30am – 4.00pm

Venue:

Committee Room 3, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: September 2013

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

An Introduction to the Foundation Phase

City and County of Swansea

Facilitated by Alison Jones – Flying Start Link Teacher

Raising Awareness of ADHD, Autism, and Aspergers

The course aims to provide:

Facilitated by Alison Griffiths – Educational Psychologist

■ An introduction to the principles of the Foundation Phase.

■ A look at the first steps to creating your learning environment.

■ An overview of planning and assessing in the foundation Phase.

Course: November 2013

This one day course will provide an overview of ADHD, Autism and Aspergers Syndrome. We will consider diagnosis, presentation and management with a focus on Early Years where possible.

There will also be lots of opportunity for discussion and we will also draw on the experiences of the group.

Course: March 2014

Date:

Wednesday 27th November 2013

Time:

9.30am – 4.00pm

Date:

Wednesday 26th March 2014

Venue:

Committee Room 3, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Time:

9.30am – 2.45pm

Venue:

Meeting Room 1.2.1 , Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: September 2013

Bookings will be taken from: January 2014

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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City and County of Swansea

Consulting with Children

An Introduction to Forest School

Facilitated by NDNA

(aimed at Early Years Practitioners/Childcare Workers/Childminders/Playworkers)

Understand the importance of consulting and communicating with children An interactive workshop for nursery practitioners, managers and owners Consulting with children is vital to improve your nursery and how you work with children. This training course will help delegates to understand the importance of consulting and communicating with children effectively.

On completion of this course participants will be able to: ■ Understand how to consult with children.

■ Understand the benefits of consulting with children in your nursery.

■ Be aware of Article12 of the United Nations Convention on the Rights of the Child.

■ Work towards the Children and Young People's National Participation Standards.

Facilitated by Forest School SNPT Aims: ■ To share the Forest School approach to child centred learning in an outdoor environment.

■ To inspire everyone to use the natural environment as a learning resource.

This one day course will provide an overview of Forest School, why it is important and how it can be incorporated into Early Years.

Interesting, fun and interactive with theory and practical sessions.

You will learn about the Forest School ethos and aims and how Forest School holistically builds and develops independence, self-esteem, motor skills and much more in early years.

Course : March 2014 Date:

Tuesday 25th March 2014

Course: March 2014

Time:

9.00am – 4.30pm

Date:

Tuesday 4th March 2014

Venue:

Bishopwood Countryside Centre, Caswell or a suitable alternative site*

Time:

9.30am – 2.45pm

Venue:

Meeting Room 3-2.2.7, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: January 2014

Bookings will be taken from: January 2014

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City and County of Swansea

Swansea Family Information Service

* Please note – Delegates will be notified of the exact meeting place, nearer to the course date.

Training Programme: October 2013 – March 2014

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City and County of Swansea

Low Cost, No Cost Craft Ideas Facilitated by The City & County of Swansea Mobile Childcare Team Children like to play but they do not need expensive toys from shops to have fun. You can make creative, original home-made toys that children will love and will also provide hours of amusement.

This course is specifically designed to provide play ideas and activities using everyday materials.

The course involves: ■ Children’s play and development.

■ Messy, sensory experiences.

■ Imaginative ideas to take back to your setting’s.

■ Introducing new play experiences for children in your care.

City and County of Swansea

Achieving Equal Opportunities & Celebrating Diversity in Childcare Settings Facilitated by Dynamix This one day training course will ensure equal opportunities is found in your practice and not just in your policy statement. It will empower child carers to recognise how they can make a difference to children and families in a very real way and can lay the foundations for a future of true equality and fair life chances. Participants will leave the day with a raised understanding of the link between attitudes and equality and feeling empowered about their role in changing lives for the better.

Course: January 2014 Date:

Monday 20th January 2014

Course: March 2014

Time:

9.30am – 12.30pm

Date:

Monday 17th March 2014

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Time:

9.30am – 4.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: November 2013

Bookings will be taken from: January 2014

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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Management Section

Management Section

Becoming a Better Early Years Manager

Team Building and Communication Skills

Facilitated by Peter Duncan – Co-Train This course will be preceded by a participatory email which will inform the course content.

Facilitated by Dynamix

The aim of this course is to build the capacity and confidence of existing, new and aspiring managers in childcare settings. The course will be highly interactive, and participatory. Please supply an email address when booking as elements of the course will be based around the key areas raised by your responses.

Course Outcomes ■ ■ ■ ■

Looking at Leadership and Management.

Explore the importance of supervisions and appraisals.

Exploring potential issues, and propose strategies.

Signposting to support and resources.

Course content will include ■ Discussions on the type of relationships you are looking for and offering.

■ The importance of Supervision and Appraisal.

■ Managing communication, meetings and conflict.

■ Ideas on exploring issues, helping to prioritise, actions and reflections.

This enjoyable and effective one day training course will provide managers with transferable tools and methods for achieving and maintaining a strong team and effective communication.

The programme will include a chance to identify possible barriers to this, and to consider how these barriers can be managed and overcome to create an effective and happy team.

Course: November 2013 Date:

Monday 11th November 2013

Time:

9.30am – 4.30pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: September 2013

Course: November 2013 Date:

Wednesday 6th November 2013

Time:

9.30am – 4.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: September 2013

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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Management Section Tackling Team Tensions and Creating a Positive Working Environment Facilitated by Dynamix Tensions can arise in every team environment. This one day training course will support managers to analyse the causes of conflict in their professional setting and equip them with the skills to manage these tensions in a constructive way ensuring that staff and colleagues feel supported, heard and understood. It will provide tools for resolving tensions effectively and will address which mechanisms can be put in place to promote a positive working environment that enables all staff to feel valued and positive about their role in the team.

Course: February 2014 Date:

Monday 3rd February 2014

Time:

9.30am – 4.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: December 2013

Other Training Contacts Whilst we will always try to accommodate your training needs there may be times when our courses will be over subscribed or that we will not be offering the exact course you require. Other organisations working in the childcare field will be happy to help.

For more details of other organisations in the Swansea area offering training please contact: Clybiau Plant Cymru Kids Clubs Wales  01792 462502 Wales Pre School Providers Association (WPPA)  01792 781108 Mudiad Meithrin  01970 639639 PACEY  0845 880 1299 Children’s Play Team  01792 635154 Swansea Council for Voluntary Services (SCVS)  01792 544000 Play Right  01792 794884 Should you have any enquiries regarding this training booklet please contact: Swansea Family Information Service, Floor 5, Oldway Centre 36 Orchard Street, Swansea, SA1 5LD  01792 635400 / 01792 517222 Welsh copies of this booklet are available on request

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Swansea Family Information Service

Training Programme: October 2013 – March 2014

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TRAINING TERMS AND CONDITIONS Delegates attending all training courses will be expected to:

City and County of Swansea

Notes

■ Be polite, courteous, respectful and honest at all times.

■ Turn up on time and stay for the duration of the course.

It is not acceptable to request permission from the course facilitator to leave early on the day of training.

Please be aware that the times stated on your confirmation are the minimum participation time required by the awarding bodies in order to award certificates and that trainers have the authority to refuse entry to delegates arriving more than 10 minutes late. Similarly trainers have the authority to refuse certification for delegates leaving more than 15 minutes before the scheduled end time.

■ Actively participate, contribute to and demonstrate interest in course content.

■ Make all formal complaints in relation to the training programme in writing. Complaints should be factual, precise and constructive in nature and be forwarded to the Family Information Service within 10 days of occurance.

Childcare Settings – Childminders, Day Nurseries, Playgroups, Out of School Childcare Clubs and groups of a similar nature will be expected to: ■ Complete the Terms & Conditions Form within 2 weeks of the telephone booking being made.

■ Send no more than 2 delegates from the same childcare setting per course.

■ Make cancellations 10 working days before the course start date.

■ Agree to relinquish the £50.00 fee for failure to attend and late cancellation of place/s. A cancellation is exactly that, regardless of the severity of the issue.

33291-13 Designprint 01792 586555

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Training Programme: October 2013 – March 2014

TRAINING TERMS AND CONDITIONS Please inform us of any disability which may affect your ability to vacate the training venue in an emergency:

I have discussed the above with all employees who will attend these courses. I and all staff at the setting agree to the terms and conditions outlined ✔ (please tick).

❏ ❏ ❏ ❏

CHILDCARE SETTING: E-MAIL ADDRESS: TELEPHONE NUMBER: TRAINING PROGRAMME DATE: SIGNED: PLEASE ALSO PRINT NAME: DATE SLIP BEING RETURNED:

■ Please be aware that these terms and conditions are legally binding, failure to comply with any of the conditions outlined will result in your setting being removed from our systems and excluded from any future training opportunities offered by the City & County of Swansea.

■ Terms & Conditions will be reviewed annually.

A signed copy MUST be returned to the Family Information Service (FIS) prior to you/your staff attending any training Swansea Family Information Service Floor 5, Oldway Centre 36 Orchard Street Swansea SA1 5LD Swansea Family Information Service

✃

Please return this slip to: