FIS Training Programme April 2013 to September 2013

City and County of Swansea

In a change to normal booking procedures we no longer require cheque payment to secure your place, however...

You should be aware that responsibility for the management of non attendance has been transferred to the City and County of Swansea Accounts Receivable (AR) section who will: ■ Issue an invoice of £50.00 per person per course for any non attendance.

■ If within 35 days an invoice remains unpaid, the Accounts Receivable section will issue a reminder.

■ If after a further 14 days payment is still outstanding a court warning notice will be issued.

■ If the invoice remains unpaid following the issue of a court warning this will be considered a legal debt and will be subject to court action.

City and County of Swansea

■ Food and refreshments will not be provided at training courses therefore delegates are advised to bring these along as necessary.

To book your place please contact: Gary Mahoney  01792 635400 Or the Family Information Service Team on 01792 517222 All services within this booklet are externally commissioned and whilst every effort is made to ensure that the training programme operates efficiently the Family Information Service cannot be held responsible for any issues relating directly to course facilitators and venues.

Your training experiences comments and future training wishes are warmly welcomed – please visit  www.swansea.gov.uk/fis

■ The Accounts Receivable section will issue all correspondence to the childcare / early years setting who will be ultimately responsible for making the payment.

■ Any outstanding payments will mean that the setting will no longer be accepted on future training courses.

Please note that ■ Upon successful completion of the Food Safety course that the awarding body can take a minimum of 3 months to issue certificates.

■ All these courses will be offered on a first come first served basis.

■ Places will be limited to TWO attendees per setting.

■ No bookings will be accepted before the booking dates outlined.

■ Provided sufficient notification is given of non attendance (i.e. 10 working days) no charge will be made.

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Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

First Aid for Childcarers

Contents

Facilitated by RT Training Services First Aid for Childcarers...........................................................5, 6 & 7 Emergency First Aid at Work .............................................................8 Level 2 Award In Food Safety..............................................9, 10 & 11 Child Protection Level 2 ..........................................................12 & 13 Child Protection Level 3...................................................................14 Manual Handling......................................................................15 & 16 Food Fun and Active Play for Tiny Tots ...........................................17 Makaton Training .............................................................................18 Baby Language & Play.....................................................................19 Speech and Language what is it and how to maximise it ...............20 Nursery Welsh Language Course ....................................................21

■ These 12 hour courses are aimed specifically at childcare providers.

■ The courses will cover all aspects of diagnosis and treatment of common childhood injuries and conditions, accident recording and emergency procedures.

■ The certificates issued upon completion of the First Aid courses outlined are valid for 3 years.

Health and Safety ............................................................................22

Course 1: April 2013

Child Development & Childhood Illnesses.......................................23

Date:

Tuesdays 16th & 23rd April 2013

Time:

9.30am – 4.30pm

Venue:

Committee Room 1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Sensory Loss ...................................................................................24 Preparing for your CSSIW Inspection..............................................25 Raising Awareness of ADHD, Autism & Aspergers..........................26

Bookings will be taken from: March 2013

Story Sacks......................................................................................27 Positive Approaches to Creating Positive Behaviours ....................28 Low Cost – No Cost Craft Ideas......................................................29

Course 2: May 2013

15 Ways to Improve Your Business .................................................30

Date:

Wednesdays 1st, 8th, 15th & 22nd May 2013

To Play or Not to Play ......................................................................31

Time:

6.00pm – 9.00pm

Other Training Contacts .......................................................................

Venue:

Phoenix Centre, Powys Avenue, Townhill, Swansea, SA1 6PH

Training Terms & Conditions ................................................................

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Bookings will be taken from: March 2013

Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

First Aid for Childcarers

First Aid for Childcarers

(Continued)

(Continued)

Course 3: June 2013

Course 6: September 2013

Date:

Saturdays 8th & 15th June 2013

Date:

Saturdays 14th & 21st September 2013

Time:

9.30am – 4.30pm

Time:

9.30am – 4.30pm

Venue:

St Thomas Primary School, 80 Grenfell Park Road, Swansea, SA1 8EZ

Venue:

St Thomas Primary School, 80 Grenfell Park Road, Swansea, SA1 8EZ

Bookings will be taken from: April 2013

Bookings will be taken from: July 2013

Course 4: July 2013 Date:

Mondays 8th & 15th July 2013

Time:

9.30am – 4.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: May 2013

Course 5: August 2013 Date:

Tuesday 13th & Wednesday 14th August 2013

Time:

9.30am – 4.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: June 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

Emergency First Aid at Work

Level 2 Award in Food Safety

Facilitated by RT Training Services

Facilitated by RT Training Services

This course is recommended for nominated emergency first aiders, in workplaces with lower health and safety risks. It is also ideal for anyone requiring a thorough one-day First Aid course Topics covered include:

Who should attend this course?

This course is suitable for anyone who handles food, including the general public, and is particularly suitable for those working in kitchens or undertaking frontline duties in preparing, processing or retailing food.

The Trainer will tailor the course to meet the needs of those working in the childcare sector, paying particular attention to the varied premises where food preparation is carried out.

■ Health and safety (first aid) regulations

Topics covered include:

■ Managing an incident ■ The priorities of first aid ■ Treatment of an unconscious casualty ■ ■ ■ ■

■ High risk foods ■ Causes and prevention of food poisoning

■ Hygiene Control ■ Temperature Control ■ HACCP - overview

■ Food safety legislation

Cardio Pulmonary Resuscitation (CPR) Shock Bleeding Common workplace injuries

Course: September 2013 Date:

Wednesday 4th September 2013

Time:

9.30am – 4.30pm

Venue:

Civic Centre Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: July 2013

Course delivery The course is delivered in a classroom environment with group work and practical exercises. Workbooks are provided and candidates are encouraged to make additional notes. Completion of the course is subject to a formal examination at the end of the day. Successful candidates will receive a certificate from the Highfield Awarding Body for compliance. The Qualification is on the Qualifications and Credit Framework at Level 2.

All candidates must provide proof of identification.

Please bring one of the following: ■ Valid Passport ■ Valid Warrant Card

■ Signed UK Photocard Driving Licence ■ Other Photographic ID Card e.g. Student Card /Employee Card

Course Details overleaf 8

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Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

Level 2 Award in Food Safety

Level 2 Award in Food Safety

(Continued)

(Continued)

Course 1: April 2013

Course 4: July 2013

Date:

Thursday 25th April 2013

Date:

Thursday 18th July 2013

Time:

9.30am – 4.00pm

Time:

9.30am – 4.00pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: March 2013

Bookings will be taken from: May 2013

Course 2: May 2013

Course 5: September 2013

Date:

Saturday 18th May 2013

Date:

Saturday 28th September 2013

Time:

9.30am – 4.00pm

Time:

9.30am – 4.00pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: March 2013

Bookings will be taken from: July 2013

Course 3: June 2013 Date:

Tuesday 18th June 2013

Time:

9.30am – 4.00pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: April 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

Level 2 Child Protection

City and County of Swansea

Level 2 Child Protection

(Continued)

Facilitated by Catherine Williams, Figure 8 Management The aim of the day is to provide participants with a basic understanding of the principles underpinning safeguarding children, the legislative framework and their agency policy.

To enable participants to examine their own values and attitudes with regard to safeguarding children.

To provide participants with the opportunity to explore when and how these issues may impact on them and to practice the process of decision making.

Course 3: September 2013 Date:

Monday 9th September 2013

Time:

6.00pm – 9.00pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: July 2013

Course 1: April 2013 Date: Time: Venue:

Saturday 20th April 2013 9.30am – 4.30pm Chamber Meeting Room, Civic Centre, Oystermouth Road, Swansea, SA1 3SN Bookings will be taken from: March 2013

Course 2: May 2013 Date: Time: Venue:

Thursday 16th May 2013 9.30am – 4.30pm Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN Bookings will be taken from: March 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

Level 3 Child Protection Facilitated by Catherine Williams, Figure 8 Management This course provides Level 3 knowledge of Child Protection and will help individuals recognise and know what to do if a child is at risk.

The course aims to provide information on reporting strategies, policies and procedures. It also covers: how to make the working environment safe for children, including safe practices; it will look at the role of the designated person with responsibility for Child Protection. The course focuses on a review of current knowledge, legislation and regulation, multi agency working, safer recruitment and the role of the Independent Safeguarding Authority.

Course 1: June 2013 Date:

Saturday 22nd June 2013

Time:

9.30am – 4.30pm

Venue:

Chamber Meeting Room, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: April 2013

Course 2: July 2013 Date:

Wednesday 10th July 2013

Time:

9.30am – 4.30pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: May 2013

City and County of Swansea

Manual Handling for Childcare Practitioners Facilitated by Alpha Training Unit The responsibilities of dealing with young children can put a strain on the carers, especially as most of their work requires a physical element. This course is designed with such stresses in mind and will help to keep your childcarers safe and happy in their daily duties.

Course Aims: The aim of the course is to give the students the principles of best practice when engaging in manual handling in a childcare environment.

By the end of the course the students will be able to do the following: Discuss handling policies and procedures The Spine Discuss and demonstrate ergonomics and risk assessments Discuss and demonstrate correct children handling procedures Lifting and Moving Children Demonstrate and practice the safe and proper way of using prams and car seats ■ Discuss manual handling legislation and guidance relating to handling children

■ ■ ■ ■ ■ ■

Course1: April 2013 Date: Time: Venue:

Thursday 18th April 2013 10.00am – 3.30pm Alpha Training Unit, Henley House, The Queensway, Fforestfach, Swansea, SA5 4DJ

Bookings will be taken from: March 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

Manual Handling for Childcare Practitioners

City and County of Swansea

Food Fun and Active Play for Tiny Tots (Continued)

Course 2: September 2013 Date:

Thursday 19th September 2013

Time:

10.00am – 3.30pm

Venue:

Alpha Training Unit, Henley House, The Queensway, Fforestfach, Swansea, SA5 4DJ

Bookings will be taken from: July 2013

Facilitated by Tracie Jennett – Language And Play Co-ordinator Food, Fun and Active Play for Tiny Tots is an exciting new resource for Early Years practitioners and families. It is funded by The Welsh Government, and is designed to: encourage young children to be active, to develop through activity and play, to enjoy their food, explore food through food related activities, and to eat well. The resource compliments other Early Years health supporting initiatives and programmes in Wales.

Aim of the training: To introduce the resource to Early Years practitioners and childcare settings across Wales, with a focus on engaging with parents and carers.

Who is the training for? Early Years practitioners working in the full range of Early Years and childcare settings across Wales.

Course: June 2013 Date:

Wednesday 5th June 2013

Time:

1.00pm – 4.00pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: April 2013

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Swansea Family Information Service

Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

Makaton Beginner’s Workshop

Baby Language and Play

Facilitated by Wendy Gloster – Licensed Regional Makaton Tutor

(Designed for Managers / Supervisors / Leaders)

The Makaton Vocabulary is a unique language programme that can provide a means of communication for both children and adults with a broad range of communication needs.

The Pictographic signs and/or symbols are used to help clarify the meanings of the words spoken. Makaton can provide a highly effective vocabulary for both children and their interactive partners and has a systematic multi-modal approach for the teaching of communication, language and literacy skills.

Beginner’s course content includes

Facilitated by Tracie Jennett – Language and Play Co-ordinator

■ Workshop manuals 1 & 2 incorporating line drawing of signs and symbols taught ■ Signing Instruction is given for Care Vocabulary Stages 1-4 ■ A small core vocabulary ■ Learn Makaton for the most commonly used words for people, objects and everyday activities The closing date for bookings for this course is MAY 15th

Welcome to the new Baby Lap programme – ‘Your Baby is amazing’ As Early Years staff we are always keen to share information with parents. Recent research has highlighted that parents of newborns want bite size pieces of information and practical tips telling them how they can help with their child’s development.

With this in mind the Baby LAP programme was devised in Cardiff and ‘Your Baby is Amazing’ has been developed. This programme contains the same LAP messages just in a slightly different format.

This provides for a more definite progression between Baby LAP and LAP.

Course: June 2013 Date:

Thursday 27th June 2013

Course: June 2013

Time:

9.30am – 3.30pm

Date:

Wednesdays 12th & 19th June 2013

Venue:

Time:

9.30am – 4.00pm

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Venue:

Meeting Room 2- 2.2.6, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: April 2013

Bookings will be taken from: March 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

Speech and Language what is it and how to maximise it - Pre School Focus

Cwrs Iaith Meithrin / Nursery Welsh Language Course

Helen Jenkins – Flying Start / Sure Start Speech and Language Therapist

Facilitated by David Morgan – TWF

The course content will include: What is communication?

■ The development of speech and language from birth to 4 years ■ How to develop a child’s speech and language skills ■ Maximising a child’s communication potential ■ Some common communication difficulties, signs, symptoms and what to do next

Course 1: April 2013 Date:

Tuesday 30th April 2013

Time:

9.30am – 12.30pm

Venue:

Meeting Room 1.2.1, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: March 2013

The intention of this course is to provide Welsh Language Training for Early Years and Nursery staff. The course is intended for complete beginners and is specifically designed for those who wish to speak Welsh to children during the course of their work in nursery and Early Years development. The course is accredited and attendees will receive a certificate indicating which credits they have obtained.

Course: April, May & June 2013 Date:

Thursday’s 18th & 25th April, 2nd, 9th, 16th & 23rd May, 6th June 2013

Time:

6.00pm – 9.00pm

Venue:

Swansea University Campus, Singleton Park, Swansea, SA2 8PP

Bookings will be taken from: March 2013

Course 2: September 2013 Date:

Tuesday 24th September 2013

Time:

1.00pm – 4.00pm

Venue:

Meeting Room 3–2.2.7, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: July 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

Health and Safety Level 2

Child Development & Childhood Illnesses

Facilitated by Alpha Training Unit

Facilitated by – Flying Start Health Visitors

Course Details & Pre-requisites: The Health and Safety - Level 2 course has become the accepted minimum standard for all staff members to train in. Covering all the basics of Health and Safety along with additional material to ensure that all employees are working safely and looking out, not just for themselves, but for all others in the workplace too.

To provide an overview of the ages and stages of child development from birth to 4 years of age and how children are assessed by health visitors using the schedule of growing skills tool (SOGS). It will also provide introductory information about the childhood vaccination programme and the underlying illnesses they protect against.

By the end of the course you will have an understanding of ages and stages of development from birth – 4 years. You will have an understanding of the childhood diseases that they protect against.

This course is aimed at newly qualified Child Care Providers.

Course Aims: To provide the students with the knowledge and training in Health and Safety in the Workplace.

By the end of the course the students will be able to do the following: ■ Discuss accidents, ill health, slips and trips, fire safety, and Health and Safety law ■ Discuss and demonstrate risk assessments ■ Discuss how substances can be hazardous to your health ■ Discuss and define Health, Safety and Welfare in the Workplace ■ Demonstrate Manual Handling

Course: July 2013 Date:

Tuesday 16th July 2013

Time:

9.30am – 12.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: May 2013

Course: June 2013 Date:

Monday 3rd June 2013

Time:

10.00am – 4.00pm

Venue:

Alpha Training Unit, Henley House, The Queensway, Fforestfach, Swansea, SA5 4DJ

Bookings will be taken from: April 2013

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Swansea Family Information Service

Training Programme: April 2013 – September 2013

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City and County of Swansea

Sensory Loss

City and County of Swansea

Facilitated by Michael Power from Sense Cymru

Preparing for your CSSIW Inspection – An interactive Workshop

By the end of the course, participants should

Facilitated by NDNA Cymru

■ Know and understand the main causes and conditions of sensory loss ■ Know how to recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken ■ Understand the factors that impact on an individual with sensory loss and steps that can be taken to overcome these

The course will include the following topics: ■ The new modernisation ■ Process for inspection ■ Support in completing the Self Assessment including the four quality themes ■ CSSIW process for responding to concerns

■ Understand the importance of effective communication for individuals with sensory loss

■ CSSIW process for responding to non compliance

■ Know how to report concerns about sensory loss – Visual Impairment, Hearing Impairment and Dual Sensory Loss

Course : July 2013

Course: July 2013 Date:

Thursday 11th July 2013

Time:

9.30am – 3.30pm

Venue:

Meeting Room 2–2.2.6, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Date:

Saturday 13th July 2013

Time:

9.00am – 4.00pm

Venue:

Committee Room 3, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: May 2013

Bookings will be taken from: May 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

Raising Awareness of ADHD, Autism and Aspergers Facilitated by Alison Griffiths – Educational Psychologist This one day course will provide an overview of ADHD, Autism and Aspergers Syndrome. We will consider diagnosis, presentation and management with a focus on Early Years where possible.

There will also be lots of opportunity for discussion and we will also draw on the experiences of the group.

Course: September 2013 Date:

Thursday 26th September 2013

Time:

9.30am – 2.45pm

Venue:

Meeting Room 3-2.2.7, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Bookings will be taken from: July 2013

City and County of Swansea

Story Sacks Facilitated by Swansea Mobile Toy Library The course is designed To promote the use of story sacks as a valuable tool in enhancing story-telling by bringing stories to life, thereby increasing children’s interest in books and encouraging conversation, speech and language skills.

■ To provide the opportunity to be creative, to plan and design a story sack based on the picture story book you have chosen, appropriate to the age and stage of development of the children worked with.

■ To hopefully give you the confidence to promote the value of book-sharing with the families you work with and to have an enjoyable and fun day in an informal atmosphere.

The attendees will need to bring along with them - material or a pillow case, to make the sack and also a book to base the sack on, relevant to the age and development of the children that they will be working with.

Course : September 2013 Date:

Thursday 12th September 2013

Time:

9.30am – 3.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: July 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

Positive Approaches to Creating Positive Behaviours Facilitated by Children in Wales A one-day course The aim of this training is to help participants to gain a deeper understanding of the functional nature of behaviours that we consider challenging, and identify positive, progressive ways of responding. The course will offer a safe and practice-based forum to consider ways of working with children whose behaviour creates a barrier in social, learning and play relationships.

The course will include:

City and County of Swansea

Low Cost, No Cost Craft Ideas Facilitated by The City & County of Swansea Mobile Childcare team Children like to play but they do not need expensive toys from shops to have fun. You can make creative, original home-made toys that children will love and will also provide hours of amusement.

This course is specifically designed to provide play ideas and activities using everyday materials.

The course involves: ■ Children’s play & Development ■ Messy, sensory experiences ■ Imaginative ideas to take back to your setting’s

■ The functional nature of behaviour and working with the ABC Framework of Assessment

■ Introducing new play experiences for children in your care

■ A variety of evidence-based strategies to respond to difficult and aggressive behaviours

Course : June 2013

■ Crisis intervention guidance ■ How to cope with our own responses and personal stress

Course: May 2013 Date:

Monday 20th May 2013

Time:

9.30am – 4.30pm

Venue:

Meeting Room 2-2.2.6, Civic Centre, Oystermouth Road, Swansea, SA1 3SN

Date:

Monday 24th June 2013

Time:

9.30am – 12.30pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: April 2013

Bookings will be taken from: March 2013

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Training Programme: April 2013 – September 2013

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City and County of Swansea

City and County of Swansea

15 Ways to Improve Your Business

To Play or Not to Play

Facilitated by the City & County of Swansea Play Development Team

(Designed for Childcare Workers/ Childminders / Playworkers)

This interactive session is designed to give you new games and ideas that you can do with your number 1 client – the children. During the sessions we will be looking at the way that children’s views can feed into business plans, and the running of sessions in a fun way etc.

Facilitated by the City & County of Swansea Play Development Team An interesting and interactive course combining theory and delegate participation which will introduce inclusive play ideas and activities that can be adapted for use at your setting.

Course: May 2013 Date:

Tuesday 7th May 2013

Course : May 2013

Time:

10.00am – 1.30pm

Date:

Tuesday 21st May 2013

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Time:

10.00am – 1.00pm

Venue:

Swansea Children’s Centre, Eppynt Road, Penlan, Swansea, SA5 7AZ

Bookings will be taken from: March 2013

Bookings will be taken from: March 2013

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Training Programme: April 2013 – September 2013

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Other Training Contacts Whilst we will always try to accommodate your training needs there may be times when our courses will be over subscribed or that we will not be offering the exact course you require. Other organisations working in the childcare field will be happy to help.

For more details of other organisations in the Swansea area offering training please contact: Clybiau Plant Cymru Kids Clubs Wales  01792 462502 Wales Pre School Providers Association (WPPA)  01792 781108 Mudiad Meithrin  01970 639639 National Childminding Association (NCMA)  0844 8801820 Children’s Play Team  01792 635154 Swansea Council for Voluntary Services (SCVS)  01792 544000 Play Right  01792 794884

TRAINING TERMS AND CONDITIONS Delegates attending all training courses will be expected to: ■ Be polite, courteous, respectful and honest at all times ■ Turn up on time and stay for the duration of the course. It is not acceptable to request permission from the course facilitator to leave early on the day of training.

Please be aware that the times stated on your confirmation are the minimum participation time required by the awarding bodies in order to award certificates and that trainers have the authority to refuse entry to delegates arriving more than 10 minutes late. Similarly trainers have the authority to refuse certification for delegates leaving more than 15 minutes before the scheduled end time.

■ Actively participate, contribute to and demonstrate interest in course content ■ Make all formal complaints in relation to the training programme in writing. Complaints should be factual, precise and constructive in nature and be forwarded to the Family Information Service within 10 days of occurance.

Childcare Settings – Childminders, Day Nurseries, Playgroups, Out of School Childcare Clubs and groups of a similar nature will be expected to: ■ Complete the Terms & Conditions Form within 2 weeks of the telephone booking being made.

Contact the Children’s Play Team for more information on training available – please contact Kelly Wake on 635156 or Kelly.wake@swansea.gov.uk priority bookings will go to voluntary run community Playscheme supported by The Children’s Play Team.

Should you have any enquiries regarding this training booklet please contact: Swansea Family Information Service, Floor 5, Oldway Centre 36 Orchard Street, Swansea, SA1 5LD  01792 635400 / 01792 517222

■ Send no more than 2 delegates from the same childcare setting per course.

■ Make cancellations 10 working days before the course start date.

■ Agree to relinquish the full booking fee for failure to attend and late cancellation of place/s. A cancellation is exactly that, regardless of the severity of the issue.

Welsh copies of this booklet are available on request 32

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Training Programme: April 2013 – September 2013

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City and County of Swansea

Notes

City and County of Swansea

Notes

31905 -13 Designprint 01792 586555

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TRAINING TERMS AND CONDITIONS Please inform us of any disability which may affect your ability to vacate the training venue in an emergency:

I have discussed the above with all employees who will attend these courses. I and all staff at the setting agree to the terms and conditions outlined ✔ (please tick).

❏ ❏ ❏ ❏

CHILDCARE SETTING: E-MAIL ADDRESS: TELEPHONE NUMBER: TRAINING PROGRAMME DATE: SIGNED: PLEASE ALSO PRINT NAME: DATE SLIP BEING RETURNED:

■ Please be aware that these terms and conditions are legally binding, failure to comply with any of the conditions outlined will result in your setting being removed from our systems and excluded from any future training opportunities offered by the City & County of Swansea.

■ Terms & Conditions will be reviewed annually.

A signed copy MUST be returned to the Family Information Service (FIS) prior to you/your staff attending any training Swansea Family Information Service Floor 5, Oldway Centre 36 Orchard Street Swansea SA1 5LD Swansea Family Information Service

✃

Please return this slip to: