2020 RESIDENTS’
somewhere to feel at home
HOW DO WE GET OUR DATA? Page 05
LOOKING AFTER YOU Page 13
CREATING OPPORTUNITIES Page 21
HOW DO WE LISTEN TO YOU? Page 09
LOOKING AFTER YOUR HOME Page 17
CARE AND SUPPORT Page 27
2020 RESIDENTS’
somewhere to feel at home
HOW DO WE GET OUR DATA? Page 05
LOOKING AFTER YOU Page 13
CREATING OPPORTUNITIES Page 21
HOW DO WE LISTEN TO YOU? Page 09
LOOKING AFTER YOUR HOME Page 17
CARE AND SUPPORT Page 27