Equality Scheme 2018-2022 objectives

Equality Scheme 2018-2022 objectives This Equality Scheme focuses on achieving the following 5 key objectives over the four year period 2018-2022. A Strategic Action Plan that shows how these objectives relate to the four strategic themes of our Corporate Strategy (customer, commercial, innovation, growth) and how we will achieve them is set out at Appendix 1. Additional actions that will help to achieve the objectives may be added to the action plan during the life of the Scheme.

In order to achieve our objectives we plan to:

Promote Diversity in Leadership • Continue to ensure that we create an environment that is transparent and strives to deliver against external best practice

Be innovative, aspirational and meet best practice • Understand where our strengths lie and help others by sharing our knowledge and expertise

Identify where we have areas of improvement and develop ways forward to address these

Measure equality outcomes and publish what we do • Ensure that we can evidence the impact that we have by reporting and publishing our

Annual Report and summary of our Equality

Analysis results Develop our workforce to deliver our values and embed these in all that we do • Develop a culture of inclusivity where our staff and residents thrive, by delivering a programme of training and events that help to raise awareness and knowledge around equality and diversity

Utilise our Diversity Action Forum to add value and further embed Equality and Diversity into all roles

Support our customers to ensure equality outcomes in times of change • Understand our customers and their needs and adapt our services to meet those needs

Provide training and support for our customers in relation to digital

Tackle the matters that are important to our customers such as social isolation and fuel poverty