Recently over 40 residents have been involved in a service review to help us identify how we can increase satisfaction levels with the Repairs Service to 80% by 2016.
The results of this review are detailed in this Repairs Commitment booklet.
Please Note: this booklet is for our general needs residents: For our residents in Supported Housing or Forest Gate (FPI) please go to Web4Residents.org.uk where you can find the relevant document to your needs.