August 2012 bentley park resident newsletter Across My Desk CEO’s Report This month I thought that I would devote the majority of my article to the exciting new service delivery opportunity that we will be launching very soon to our village residents, namely SwanCare Group’s Community Care Service. This service has been many years in the planning and is seen as the perfect complement to our existing services of independent accommodation and residential care. Community Care sits nicely in between these two established services and effectively completes the cycle of our care delivery.
community care
What is Community Aged Care?
Community Aged Care is essentially a planned and A SwanCare Group Service controlled delivery of specialty care services that is delivered directly into the individuals own home. The level and type of care is structured according to the specific needs of the individual, and a planned and coordinated care plan is tailored for each individuals own personal needs. Community Care ranges from low level care, similar to the type of care that one would receive if they were a resident in a low care nursing home like Waminda, through to high level care, which is aligned to that which would be received in a high care residential care facility such as Kingia or Tandara. The concept behind Community Aged Care is that it can in many cases enable an individual to remain in their own home for longer periods. It however, is not a replacement for Residential Care, and
Security Number If the Resident Support Services number is unavailable residents are reminded the mobile contact number for Security is:
0413 388 650
there are certain individuals and particular circumstances where the individual would not be suited to the receipt of Community Care, and would be much better suited to receiving residentially based services within a nursing home environment. All of this is discussed with the individual, and the best option is determined at the time. From our perspective, we simply see Community Care as providing another option that we can offer to our residents and therefore increasing the level of comprehensive services we are able to provide. SwanCare Group has been awarded 20 Community Aged Care Packages as part of its initial allocation, and these packages are all for the provision of low level care into the home. At this stage of our growth we are not contemplating anything other than Low Level Community Care, however, as our experience grows and we become more comfortable with the delivery of community care into individuals own homes we will be seeking to expand the service to include high level care, as well as increasing the number of low care packages.
What services will initially be available ? An individual that is receiving one of our Community Care packages would likely be availing themselves of the following level of in-home support. This is by no means an exhaustive list, but merely indicative of the types and level of services that are all potentially available:Personal care, in the form of assistance and support with showering, dressing, laundry, medication management and other activities of daily personal living. • Social support. • Transport to medical appointments, shopping or social activities. • Home help, for example minor maintenance and gardening services. • Meal preparation, and, • General assistance with maintaining your health and well-being.
Bentley Park Social Club Sunday Concert - 12th August
It is really important to know that these services are very flexible and can be changed as your specific needs change.
How can you access a Community Aged Care Package (CACP) ? To be eligible to receive a Community Aged Care package you must be assessed by an Aged Care Assessment Team, commonly referred to as an ACAT. Generally you are referred to an ACAT by your GP or allied nursing professional, and in our case with village residents, our Resident Support Services (RSS) Team will often facilitate this referral process in conjunction with your GP. The bottom line however is that you cannot receive a CACP until you have been assessed as being eligible for one.
Who will provide your Community Care ? We will be utilising our own fully trained and competent qualified nursing staff to deliver this in home care. Our staff are supported with education and training on an ongoing basis, so you can be assured that the delivery of your in-home care will be of the best quality and level of service that we are able to provide. Community Care comes with the same level of stringent quality and accreditation control as exist with the delivery of services in a residential nursing home setting. Thus the level of care you receive in your own home must, at all times, meet and maintain specific quality levels.
How is the Community Aged Care Package arranged ? Once you have been assessed and have been allocated with a package, you will receive a visit from your allocated care coordinator who will sit down with you and develop a care plan that is specific to your needs and requirements. This plan will clearly outline the Continued Page 3 level of care, the
Inside this issue > Bentley Park News - pg 4 Bentley Park Social Club - pg 4 Residents Advisory Council - pg 5 What’s On Calendar - pg 6&7 Club News - pg 10&11