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2 Success, Sustainability and Culture


Best of Zimbabwe

Zimbabwe at the threshold “‘Best of Zimbabwe Volume 2’ is a showcase of Zimbabwe’s boundless investment opportunities and a promotion of all that the country has to offer. These pages are a continued exhibition of the very best of Zimbabwean business, industry and tourism – all packaged in a sensory pictorial display”.

Thapelo Letsholo

The world is awakening to Zimbabwe’s immense potential. This is a revelation of its visions becoming reality. ‘Best of Zimbabwe’ is a timeless project which showcases Zimbabwe’s journey to prosperity and growth. This is a land that is blessed with abundant resources, not only in the natural beauty of its landscape and natural wonders, but also in its wealth of minerals, wildlife and culture. The entrepreneurial spirit is awakening and through years of hardship, the Zimbabwean people have learned to innovate in order to become self-sufficient. The fruits of this are sure to pay off. In a country with much to offer but having suffered a period of dormancy, the opportunities for investment in a wide variety of areas are endless.

Sven Boermeester

The first volume of ‘Best of Zimbabwe’ introduced stories of Zimbabwe’s achievements and successes through a colourful celebration of the land and her people. These good news stories are again captured on a world stage. In this ‘Best of Zimbabwe Volume 2’ we continue to share in Zimbabwe’s strides of progress and the ever-growing sense of optimism. We are witnessing a momentous time for Zimbabwean growth and the dawn of a new and fruitful Zimbabwe is upon us. The ‘Best of Zimbabwe’ project has become a source of pride, not only for the Zimbabwean people, but also for all local and foreign businesses who have kept their faith in the country. We continue to shed light on Zimbabwe’s potential – with so much still unexplored by global public opinion.

Gia Bischofberger

This yearly publication is part of the ‘Global Village Partnerships’ publishing model that now extends across 45 countries. To complement the readership of our print model we are also present on and the portal where millions of international readers have access to a virtual copy of ‘Best of Zimbabwe’. ‘Best of Zimbabwe’ documents Zimbabwean achievements and all that Zimbabweans have to be proud of. We showcase these on the world stage and look forward to witnessing and capturing increased Zimbabwean growth in the near future. Once again we thank our readers as well as the participants who are showcased as the best in their respective fields. We hope you enjoy rediscovering Zimbabwe.

Robert Mutsindiri and Lizzie Nyamweda Best of Zimbabwe Publishing Partners

Proudly African - Connecting Minds - Building Communities

International Group Publisher Sven Boermeester SADC Group Publisher Thapelo Letsholo Managing Editor Rebecca Lovett Sales and Marketing Robert Mutsindiri, Lizzie Nyamweda, Ranga Midzi Production & Project Management GVPedia Communications, Gia Bischofberger Creative Direction GVPedia Webmaster Werner ten Krooden Printing Creda Communications Disclaimer: Every effort has been made to ensure the accuracy of the information in The ‘Best of Zimbabwe’ Vol.2. Neither ‘Best of Zimbabwe’, nor GVPedia Communications cc assume any responsibility for errors or omissions. The editor reserves the right to amend and alter copy and visual material as deemed necessary. Success, Sustainability and Culture

All rights reserved: No part of this publication shall be reproduced, copied, transmitted, adapted or modified in any form or by any means. This publication shall not be stored in whole or in part in any form in any retrieval system. Contact details: PO Box 391, Paulshof, 2056 Fax: +27 86 586 1999 | Email: | Global Village Partnerships

Best of Zimbabwe


Welcome to Zimbabwe - the 2014 World’s Best Tourist Destination Foreword By Hon. Engineer Walter Mzembi, Minister Of Tourism & Hospitality Industry.

Zimbabwean tourism has enjoyed a year of wonder after hosting the UNWTO General Assembly, being awarded the Best Tourist Destination by ECTT, hosting the Routes Africa air travel conference, and recently launching our Tourism Policy. Zimbabwe has once again affirmed its status as a “World of Wonders” – after being awarded the 2014 World Best Tourist Destination title by the European Union Council on Tourism and Trade (ECTT). This was after the country’s promotion of eco-


Best of Zimbabwe

tourism in successfully convening the 20th session of the World Tourism Organisation General Assembly conference in August 2013. Our nation of rich cultural and natural diversity was also named the Favourite Cultural Destination for 2014. These accolades were earned despite the numerous challenges in logistics and the economy that we face – highlighting the fact that Zimbabwe’s strengths can overcome any challenge. As successful hosts of the UNWTO General Assembly, our Government and Tourism Industry have proved that we have the capacity to organise world-class events. We owe much of this to our extensive natural and cultural heritage with which our land has been richly blessed – but we can also give credit to the vision and organisation of those ministries involved. We demonstrated to the world that we are an open, safe and ideal tourism destination. Our support and promotion of community-based tourism has ensured the survival of sustainable tourism, low ecological impact and preservation of natural biodiversity, as well as protection of endangered species. Our country is a proud shining example of the benefits of ecotourism which ensures generated revenue is shared with local rural communities, as they are given incentives to market their crafts and produce to global visitors. “World of Wonders” Zimbabwe gives tourists access to outstanding and pristine nature, as well as the opportunity to visit unique and extraordinary landscapes, national parks and cultural and historical monuments. Zimbabwe offers striking variety – from a landscape of semi-desert low lying areas to lush highlands strewn with spectacular forests and lakes, to pristine wildlife including the “Big Five”, and the renowned preservation of cultural and natural sites. These include the Great Zimbabwe Monument (UNESCO World Heritage Site status since 1986), which offers a

rare insight into one of the greatest precolonial civilisations of Africa and centuries’ old traditions; Khami Ruins Monument; Matobo Hills; Mana Pools National Park; Ziwa Monuments; and the Victoria Falls. These have collectively made Zimbabwe an incomparable first-class destination, as well as a top adventure tourism destination. This Second Edition of “Best of Zimbabwe” comes after Zimbabwe successfully hosted, together with neighbour Zambia, the UNWTO General Assembly. This grand event was held in the resort area of the Victoria Falls, a World Heritage site shared between the two countries. This was a legacy event for Zimbabwe and re-affirmed and celebrated Zimbabwe and highlighted the massive potential of our Tourism. We stood proudly on this global platform – as we do in the pages of the “Best of Zimbabwe” series. National Tourism Policy In 2010, tourism was identified as one of the pillars of Zimbabwe’s national economic turnaround programmes and hence needed new policies. The Zimbabwe Tourism Authority has successfully rebranded from “Zimbabwe, Africa’s Paradise” to “Zimbabwe, a World of Wonders”. To anchor that vision, we had come up with a National Tourism Policy. The National Tourism Policy is a useful blueprint to give the industry the necessary impetus to generate US$5-billion annually by 2020. It introduces the notion of Zimbabwe Tourism Development Zones and looks at tourism sub-divisions such as religious, agro, industry, township and mining tourism to attract tourists and grow the sector’s contribution to total revenue. It addresses the issue of regional marketing and promotion of tourist resorts. The policy also provides for the enshrinement of liberation struggle battles and events and also seeks to rebrand the various ruins into ancient cities. Provided Zimbabwe evolves the right social and economic policies, we should

see exports grow exponentially due to our abundant natural resources.Tourism offers the most readily available and most appropriate tool to grow the national economy in the shortest possible time. As newly appointed academic member of the European Tourism Academy and the current President of the Africa Travel Association (ATA), I am happy to note that Zimbabwe was the second fastest growing tourism economy over the last decade. Tourism is now second only to mining in terms of GDP contribution in Zimbabwe. “Best of Zimbabwe” encapsulates this success in a celebratory source of information on our great nation’s offerings and potential. GOD BLESS ZIMBABWE, GOD BLESS AFRICA.

Best of Zimbabwe


Proudly African

Boosting Trade, Development and Cultural relations across Africa

Thapelo Letsholo, CEO Proudly African Proudly African is an initiative of Global Village Africa which is a marketing and business platform geared towards showcasing and harmonising Africa’s development, trade and cultural diversity to a global audience. This is where the BEST OF AFRICA in business, government and non-profit organisations unite, promoting their vision and best practice in order to find the right customers, partnerships and joint ventures - in order to grow alongside the continent’s indisputable economic potential. The initiative has an unstoppable magnetic presence with its ever growing country and sectoral window already in over


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20 African states. We invite all leaders in business and government across Africa to showcase and integrate their visions and activities so as to promote inter-Africa trade, investment and technology transfer from around the globe. We also invite all Africa’s media, trade exhibitions, conferences and business chambers to use the platform to gain mutually beneficial exposure. Fully unlocking Africa’s promise requires greater continentwide economic integration and inter-trade; such as in Europe, where integration has enabled the continent to become the world’s single biggest market. Integration and inter-trade is not only urgent, but also

indispensable to unlock economies of scale and propel Africa’s competitiveness in the global economy, thus aligning the continent with the global flows of trade and finance as an equal partner. Africa’s massive economic potential still lies largely untapped - but not for much longer. The world is coming and so is the dream of a more united Africa. We need to make sure we maximise on the growth for the benefit of all of Africa and its people. Proudly African - Connecting Minds Building Communities

Best of Zimbabwe


ChapterS 38

Travel, Tours and Leisure

Chapter 2

Chapter 1


Icons of Zimbabwe


Dining and Nightlife

Chapter 4

Chapter 3


Hotels and Lodges

Training and Education

Chapter 6

Chapter 5



Arts, Culture and Events


Best of Zimbabwe


Technology and Communications

Chapter 8

Chapter 7


Corporate and Business Profiles

Media, Marketing and Exhibitions

Chapter 9

Chapter 10





Setting up in Zimbabwe

Chapter 12

Chapter 11


Logistics and Engineering


ZIMBABWE Best of Zimbabwe


Zimbabwe at a glance Although landlocked, Zimbabwe’s location wedged in between two significant rivers on a high plateau of grasslands and an eastern boundary of mountains makes for a region of majestic natural beauty. The north showcases the mighty Zambezi River and its magnificent Victoria Falls, whilst the south features the Limpopo River. Another notable life source is the expanse of Lake Kariba.

For evident reasons, Zimbabwe is well known as southern Africa’s epitome of adventure travel. However, now awakening from a period of economic dormancy, investors are now noticing more than meets the eye in Zimbabwe – with an abundance of development opportunities as well as a wealth of mineral resources on offer. Zimbabwe now offers a shell full of potential to expand on and many treasures await discovery. Country Name: Republic of Zimbabwe Area: 390,757km² Location: Southern Africa Neighbours: Botswana, Namibia on the Caprivi Strip, Mozambique, South Africa, Zambia


Best of Zimbabwe

Access to the Sea: Beira, Dar es Salaam, Maputo Durban, Walvis Bay Population: 12,973,808 (2012) Languages: Shona, IsiNdebele, English including other several local minorities Capital: Harare Motto: Unity, Freedom, Work National Anthem: Simudzai Mureza weZimbabwe (Shona)/Kalibusiswe Ilizwe leZimbabwe (IsiNdebele)/ Blessed Be the Land of Zimbabwe Head of State: His Excellency President Robert Gabriel Mugabe Currency: Multi-currency dominated by the United States Dollar (USD) and the South African Rand (ZAR) Major Economic Activity: Agriculture

International Dialling Code: +263 Independence Day: 18 April 1980 National Holidays: Independence Day – 18 April, Workers Day – 1 May, Africa Day – 25 May, Heroes Day – Second week of August, Defence Forces Day – Held the next day after Heroes Day, National Unity Day – 22 December Former Colonial Power: Britain Main reasons for British colonisation: They were attracted by its suitable weather, fertile soils, flora and fauna, abundant wildlife and minerals. The British South Africa Company (BSAC), led by Cecil John Rhodes using the Royal Charter, occupied the territory between the Limpopo and Zambezi

Rivers on behalf of the Queen of England in 1890 and named it Rhodesia. Mode of Independence: Armed struggle (1966 –1979) against the Ian Smith-led white minority Rhodesian Front, waged by the Zimbabwe African National Union (ZANU) and the Zimbabwe African National People’s Union (ZAPU) political parties, through their armed wings of the Zimbabwe National Liberation Army (ZANLA) and the Zimbabwe People’s Revolutionary Army (ZIPRA) respectively. CITIES Harare Harare is the capital and the epitome

of a modern African city. Harare has a temperate climate and a friendly atmosphere. Its population is estimated at over 2-million. Located high on the country’s central plateaux, Harare’s streets are lined with trees and dotted with parks and gardens. In between modern buildings lie cultural and historical buildings which are well appreciated and many are beautifully preserved. Harare’s renowned National Gallery is home to the country’s art heritage including a permanent display of Shona soft-stone carvings. The National Archives have preserved a priceless collection of Rhodesiana and Africana diaries, notebooks and reports. Among these are original works of some of Africa’s

Best of Zimbabwe


great missionaries and explorers. Also in Harare are the Queen Victoria Museum and the Queen Victoria National Library, as well as the National Botanic Garden. Gweru Gweru, in the Midlands province, is the third largest city in Zimbabwe and offers abundance in both tourism and business. Industries include Zimbabwe Alloys, a chrome smelting plant, and Bata Shoe Company (established in 1939), which are both leading employers in Gweru. Gweru is in one of Zimbabwe’s best cattle rearing areas: the surrounding agricultural activity revolves around the cattle industry (both beef and dairy). Flowers are also grown in the area for export, and Zimbabwe’s largest distiller, Afdis, has extensive vineyards in Gweru for wine production. Chromite ore is mined from rich deposits along the Great Dyke to the east of Gweru. Masvingo Masvingo is situated in the south-eastern section of Zimbabwe. Masvingo town is the capital of Masvingo Province and is located 292km south of Harare. Great Zimbabwe is found in Masvingo province, and is a wonder of architecture and Zimbabwean history – as well as a national monument from which the country takes its name. Masvingo is the oldest colonial settlement in Zimbabwe which grew from the encampment established in 1890 by the Pioneer Column. It is said the country’s first cricket match was played in Masvingo. Mutare Mutare is the fourth largest city in Zimbabwe and the capital of the Manicaland Province. Mutare was founded as a fort in 1897 when gold was discovered in the Penhalonga Valley and was formally called Umtali. The Mutare River flows


Best of Zimbabwe

through the area and was where gold panning began in Zimbabwe. Bulawayo The second largest city in Zimbabwe with a population of more than a million people, “The City of Kings” is a multicultural city with extensive use of various languages. Bulawayo is considered the business capital of Zimbabwe as a result of its strategic positioning to Botswana and South Africa. It is the closest substantial city to Hwange National Park, Matopo National Park and Victoria Falls. Environment In the southern region of Africa, Zimbabwe is bordered by Mozambique to the east, South Africa to the south, Zambia to the north, a slight tip of Namibia to the north-west, and Botswana to the south-west. Zimbabwe lies on a high plateau and its terrain consists primarily of grasslands bordered by mountains in the east. The north-eastern border of the country is marked by the mighty Zambezi River. Zimbabwe lies almost entirely over 300 metres above sea level. Its principal feature is the broad ridge of the Highveld running 400 miles from southwest to northeast across the entire country, from Plumtree near the Botswana frontier to the Inyanga Mountains bordering Mozambique. This ridge, comprising about 25% of the country, is about 50 miles wide and ranges in altitude from 1,200 to 1,500 metres until it eventually rises to 2,592 metres at Mount Nyangani in the eastern highlands - the highest point in Zimbabwe. Although located in the tropics, temperate conditions prevail all year as the climate is moderated by altitude and the inland position of the country. The hot and dry season is from August to October, and the rainy season is from November to March.

The best months to visit Zimbabwe are April to May and August to September. Night-time temperatures in winter can fall below freezing on occasion. Economy Zimbabwe’s economy is carried by agriculture with over three quarters of the population deriving their livelihood from agriculturerelated activities. About 13% of the GDP and 25% of the labour force comes from agriculture. Commercial crops include corn, sugarcane, wheat, seed cotton, tobacco, sorghum, and soybeans. The remaining land is made up of small farms raising subsistence crops, including corn, millet, peanuts, cassava, potatoes, dry beans, bananas, and oranges. Diversification of crops saw the introduction of coffee and tea. Principal livestock include cattle, goats, and sheep - half of the cattle are held in traditional pastoralism. Zimbabwe also has abundant mineral reserves of gold, nickel, asbestos, coal, copper, chrome, iron ore, silver, and tin. Manufacturing includes crude steel, pig iron, cement, electrical and other machinery, cotton textiles, clothing, footwear, chemicals, plastics and rubber products. Zimbabwe abounds in trade and investment opportunities which continue to increase. These opportunities are in both productive activities and services. The last few years have seen particular growth in horticulture and tourism. Zimbabwe’s main exports are agricultural commodities, minerals and low value-added goods. Export Processing Zones offer endless opportunities to process these commodities for export. Agriculture Agriculture plays a pivotal role in determining the wellbeing of Zimbabwe. The government has noted the importance of agriculture and has put in place numerous extension services and training programmes aimed at

imparting technical skills and good farming methods and practices to farmers. This has included a number of irrigation projects and construction of dams. Agriculture produces $13.4-billion in products annually, contributing about 40% of the country’s foreign exchange earnings and 20.3% to GDP (2012). Agricultural exports mainly consist of tobacco, and smaller amounts of burley and oriental. Other major exports include sugar, tea, coffee, cotton, fruit and vegetables, fresh cut flowers, seeds, maize, small grains and oilseeds. Smaller exports include animals and birds, beef and dairy products, wildlife and poultry meat, as well as exotic livestock meat and products.  

Mining The mining sector is a major contributor to foreign currency earnings of the country. According to Chamber of Mines, Mining contributed nearly 17% to GDP in 2014. Zimbabwe is endowed with mineral wealth, which has been successfully exploited for the economic development of the country. Over 40 different minerals are known to exist and most of these have been exploited at one time or another. Currently the sector employs on average 55,000 people formally per annum. Nickel, cobalt, iron ore, ferro-chrome and chrome ore resources are located throughout Zimbabwe, with the latter being found on the major geological feature known as the Great Dyke.

Best of Zimbabwe


Zimbabwe also has deposits of antimony, arsenic and tungsten. The Mutare Greenstone belt is known to host lead-zinc resources. The Platinum Group Metals sector has grown tremendously through development of Mimosa Mine in the south and Ngezi Platinum Mine in the central Zimbabwe. There are opportunities for known minerals such as lithium, graphite, and asbestos; while the high volumes of limestone are central to local industrialisation for domestic industries such as cement, fertiliser, iron and steel, paints and other industrial filers. The distinctive Zimbabwe Black Granite is sought-after worldwide. Other Zimbabwean minerals include Kyanite, corundum, tatanite, magnesite, pyrites, clays, slates, and phosphate. There is great confidence in the future of Zimbabwe’s diamond industry which has been added to by recent discoveries of diamondiferous kimberlites after years of exploration activity. Coal has been the dominant energy mineral for Zimbabwe due to vast reserves in the northwest and southeast of the country. A recent discovery of coal-bed methane in the northwest provides an alternative energy source to coal. INFRASTRUCTURE Energy The Energy sector in Zimbabwe presents immense investment opportunities in power development, petroleum supply,


Best of Zimbabwe

and renewable energy sub sectors. Coal reserves equate to 26-billion tonnes which means 8,000 years of power generation at the current consumption of 3-million tonnes per annum. There is currently only one power utility in Zimbabwe, Zimbabwe Electricity Supply Authority (ZESA), leaving opportunity for direct investment in the sector or joint venture participation. Zimbabwe’s System Development Plan (SDP) has shown its resources required for the development of power generation plants are adequate for internal and export markets. Government’s priority projects include the expansion of Kariba South Power Station, the Gokwe North Power Station Project, the Batoka Gorge Hydro Power Project, the development of petroleum refining and distribution, renewable energy and energy conservation (Coal Bed Methane, Bio-fuels, solar energy), and a small Hydropower Development. Power Supply Zimbabwe’s power consumption is currently growing at a rate of 6%. The Zimbabwe Electricity Supply Authority (ZESA) undertakes the general transmission, distribution and supply of electricity. Power is generally available for the conduct of business and for purposes of leisure. Expansion of generation capacity is currently underway with the transitory shortages being mitigated through power imports from the Southern Africa Power Pool.

Best of Zimbabwe


Post & Telecommunications Zimbabwe has three cellular phone networks - one government and two privately owned. All these service providers offer national and international roaming services. Active Mobile Subscribers as at Q3, 2014 was standing at 11.4 million (87% penetration) and there were 6.1 million internet subscribers (43%) supported by 6,900km of backbone fibre (POTRAZ). ZimPost provides postal services and TelOne provides fixed telecommunications services. Internet services are also readily available countrywide. Road Network There are 18,400km of State roads in Zimbabwe of which 6,000km are two lane bituminous surfaced road, 1,700km are single lane bituminous surfaced road, while 10,705km are gravel and earth roads. In addition there are 97,834km which fall under the administration of Rural and Urban local Authorities, District Development Fund, and National Parks & Wildlife Management Authority. Airports There are currently eight operational airports in Zimbabwe: Harare, J. M. Nkomo, and Victoria Falls (international airports); Kariba, Hwange, Buffalo Range, Masvingo, and Charles Prince (domestic airports).


Best of Zimbabwe

Rail Network The National Railways of Zimbabwe (NRZ) is a statutory corporation operating 3,000km of 1,067m-gauge railway network that connects Mozambique, Zambia, Botswana and South Africa. There is a domestic rail link between Harare - Mutare, Harare - Bulawayo, Chiredzi - Bulawayo, and Bulawayo - Victoria Falls. Public Transport Intra-city and inter-city public transport is readily available in major urban areas. Registered metered taxis are also available and can be found at taxi ranks, hotels, restaurants, airports and other designated taxi zones. Investing Zimbabwe has vast investment opportunities that are supported by valuable endowments and infrastructural services. Tourism has great potential to become the largest industry in terms of foreign currency generation in the country. Zimbabwe is a safe and secure destination for tourism and investment. The tourism sector is poised to grow as the leading key economic sector and there are unparalleled incentives for tourism development. Under-investment in tourism presents opportunities for serious investors. The growing demand for investment by both local and foreign investors is evidence of the untapped potential. Best of Zimbabwe


Protecting and Conserving Wildlife Zimbabwe sets out to win the war against poaching.

Zimbabwe is a land blessed with precious wildlife, including the majestic yet endangered rhino and elephant. Poaching of these animals, among others, has risen drastically in the country as well as other parts of southern Africa in the last few years. Elephant and rhino are illegally hunted for their tusks and horns respectively – with black market demand for the alleged “medicinal benefits” of the rhino horn ever increasing. Ivory trade, used for ornamental purposes, is banned under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES). Both illegal trades are mostly fuelled by demand in Asia and the Middle East.


Best of Zimbabwe

The crisis has garnered international attention, with US President Barack Obama launching a new initiative to combat the illegal wildlife trade in Africa. Zimbabwe’s own response has been to mobilise Wildlife Authority forces in a move that has seen the Parks and Wildlife Management Authority recall all former workers in order to reinforce its manpower in the fight against poaching. The crisis reached unprecedented levels in 2013 at Hwange National Park, Zimbabwe’s giant animal sanctuary, after the devastating poisoning of 300 elephants - the worst poaching disaster in Zimbabwe’s history. Hwange National Parks currently has about 146 rangers and seeks to boost

its manpower to 700. Past employees were called in to make a meaningful contribution to anti-poaching. There is also a move to ensure further air support and government and volunteers have been asked to step in. The government has vowed to increase the fight against poaching. Progress has been made after the arrest and sentencing of numerous suspects – with sentences of up to 15 years in prison being issued. Zimbabwe Parks & Wildlife Management Authority Zimbabwe Parks Authority’s Management Services fall under Conservation and deals

Best of Zimbabwe


with the preservation and conservation of wildlife, anti-poaching, hunting, permits and licenses, Problem Animal Control (PAC), and radio communications. Anti-Poaching involves Law Enforcement pertaining to wildlife in Parks Estates, communal lands and within the country. An example of such a law is Section 59, Subsection 2A of the Parks and Wildlife Act Chapter 20:14, which states that NO PERSON SHALL HUNT ANY ANIMAL ON ANY LAND, EXCEPT IN TERMS OF A PERMIT ISSUED. Anti-Poaching Tactics • Guns • Workshops (Educational Awareness) • Patrols • Arrests Anti-Poaching efforts have seen patrols increased within potentially vulnerable areas. Surveillance Systems have also been established in order to successfully gather intelligence. Investigations This branch investigates wildlife crime cases which include poaching, illegal trade in wildlife products and non-compliance with Parks Legislation. The department is also tasked with supplying intelligence to operational staff for their deployments of patrol rangers.


Best of Zimbabwe

The branch is also tasked with crafting strategies aimed at raising national and international awareness on the negative impacts of wildlife crime. In this endeavour it enhances national and international cooperation and collaboration with various stakeholders in the wildlife community. It also recommends changes to wildlife legislation in order to suit the existing environment. The branch also spearheads joint operations with other law enforcement agency such as the army and the police, in the fight against wildlife crime. Transfrontier Conservation Zimbabwe is proud to be associated with the exciting new Transfrontier Conservation Areas (TFCAs) concept. Currently unfolding in southern Africa, The TFCAs Initiative aims to bring together established wildlife areas in the subcontinent in order to manage them as integrated units across international boundaries. The initiative involves the establishment, development and management of TFCAs. The inspiration for this comes from the SADC Treaty and the various Protocols developed thereafter, such as: the Protocol on Wildlife Conservation and Law Enforcement; Policy On Wildlife; and SADC Protocols on Tourism, Fisheries, Forestry, Shared Water Systems.

TFCA Initiatives in Zimbabwe Zimbabwe is currently pursuing six TFCAs and these are at various stages of development: • Great Limpopo Transfrontier Conservation Area (GLTFCA) • Greater Mapungubwe (GM TFCA)

• • • •

Kavango-Zambezi (KAZA TFCA) Chimanimani TFCA Lower Zambezi-Mana Pools TFCA ZIMOZA TFCA Best of Zimbabwe


Chapter 1 Icons of Zimbabwe


Best of Zimbabwe

Best of Zimbabwe


Strive Masiyiwa - Zimbabwe’s first billionaire Strive Masiyiwa was born in 1961 in Zimbabwe (then Southern Rhodesia). He attended High School in Scotland and gained a degree in Electrical and Electronic Engineering (Cum Laude) at the University of Wales. On return to the newly independent Zimbabwe in 1984, he took a job with the state-owned telephone company.

He became instrumental in opening the African telecommunications to the private sector and rose to international prominence. Masiyiwa has been in business since 1986. Econet Wireless His flagship business, South African based Econet Wireless, is now a global telecommunications group with operations, investments and offices in more than 15 countries (in Africa, Europe, USA, Latin America and Asia-Pacific). The company’s activities include mobile cellular telephony, fixed networks, enterprise networks, fibre optic cables, satellite services, and payment solutions to banks across Africa. Other business activities include operations and investments in some of Africa’s leading businesses in areas such as financial services, insurance, renewable


Best of Zimbabwe

• Invited by US President Barack Obama to attend G-8 Summit at Camp David (G-8 Summit, Camp David - 2012) As a respected business leader, Strive Masiyiwa speaks regularly on business and economic issues at major international gatherings. He has regularly been featured in leading international publications and television programmes, such as the Economist, Newsweek, CNN, Barron’s of New York, the Financial Times and at The World Economic Forum.

energy, bottling for Coca-Cola, hotels and safari lodges. Awards Strive Masiyiwa is a well-known international business leader who has won numerous international recognition and awards. Some of his awards include the following: • 10 Most Outstanding Young Persons of the World (Jaycees 1999 – Business Category) • 15 Global Influentials of the Year (CNN/ Time Magazine Poll – 2003) • Builders of Modern Africa (2010 – Winner) • 25 Leaders of Africa’s Renaissance (Times of London – 2011) • 20 Most Powerful Business People in African Business (Forbes Magazine – 2011)

Leadership Strive Masiyiwa is internationally recognised for his leadership contributions in a number of areas outside of business, including campaigns to eradicate corruption in Africa. He is a leading business voice and champions the establishment and promotion of the rule of law. Over the years, Strive Masiyiwa has served on many international boards and foundations. He is currently involved in the following not-for-profit organisations: • Wireless Development Foundation (Founder) • Rockefeller Foundation (New York Trustee) • Alliance for a Green Revolution in Africa (AGRA) (Board Member/Vice Chairman) • Carbon War Room (Founders Council) • Capernaum Trust (Founder) • Yookos Trust (Trustee)

• Joshua Nkomo Scholarship Trust (Founder) • United States Holocaust Memorial Museum (USA – Member of the Committee on Conscience) • Archbishop Desmond Tutu’s e-Health Ambassadors Programme • Hilton Humanitarian Prize ( USA Member of the International Jury) • Morehouse College (Board of Trustees) • Global Business Coalition for Education (Founder Member) • Council on Foreign Relations (Global Advisory Board Member) • Africa Progress Panel (Panel Member) • Advisory Board for the Sustainable Energy for All Initiative (Advisory Board Member) • Institute for Pan African Strategies (Board Member) • The B Team (Inaugural Member) • Grow Africa (Co-Chairman) Honorary Doctorate Morehouse College, a respected American University where the late civil rights leader Dr Martin Luther King Jnr. was educated, has honoured Strive Masiyiwa with an honorary doctorate for his humanitarian work and philanthropy. Strive Masiyiwa and his family live in Johannesburg, South Africa. He is a bornagain Christian. Best of Zimbabwe


Divine Simbi-Ndhlukula Zimbabwean national and acclaimed businesswoman Divine Simbi-Ndhlukula is the founder and Managing Director of SECURICO - one of Zimbabwe’s largest security companies. Headquartered in Harare with offices across the country, the company is a leader in the provision of tailored guarding services, cutting-edge electronic security systems and end-to-end cash management solutions.

In less than 15 years of doing business, SECURICO has achieved a number of significant feats. With US$18-million in revenues, the company now has over 4000 employees. It was also the first security company to achieve an ISO certification in Zimbabwe. In 2012, SECURICO won the prestigious Legatum Africa Awards for Entrepreneurship and was the Zimbabwean Super-brand (Security Sector) winner – for the second consecutive year. From humble beginnings, Ndhlukula is a Zimbabwean role model who has continued to rise successfully in her industry. DDNS Security Operations (Pvt) Ltd. is the holding company for SECURICO and will be moving into operating in the region shortly. Rise to the top Ndhlukula’s achievements in a male dominated field are exemplary. An Executive MBA graduate of the Midlands State University, after attaining an accounting diploma from a Commercial Careers College in Zimbabwe, she worked briefly for the government and Zimbabwe Broadcasting Corporation as an accounting officer. She then worked for Old Mutual as an Accounting Officer and then Intermarket Insurance company in 1985. With an entrepreneurial spirit, she ran endless small businesses alongside her work, including clothing retail. She soon saved enough money to buy her own eighttonne truck and hired it out to a construction company. After selling the truck to save her late father’s farm from being auctioned, she quit her job in 1992 to enter farming in the family business. A bad drought forced Ndhlukula to return to her former work. As a top performer at Intermarket Insurance (now ZB Insurance), she quickly moved into the executive team. She enrolled in various development programmes, including an Empretec Entrepreneurial Development Programme in 1995. In 1998 she saw an opportunity in the security services sector as there had been a current lack in professionalism and quality in Zimbabwe. With very little capital or industry knowledge, she started up her own tiny Security outfit – the birth of SECURICO. Driven by passion and determination, the company was founded in December 1998 at her kitchen table then graduated to a small cottage in her home with only four employees. SECURICO initially started as a guard service offering but moved into cash


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and assets–in–transit services in 2002. This service offering has grown exponentially and is now the leader in Zimbabwe with a fleet of over 80 armoured vehicles. It has since diversified to “Cash Management.” In 2008, Ndhlukula acquired an electronic security systems company, MULTI-LINK (PVT) LTD. In 2005, she founded a subsidiary company, CANINE Dog Services, which breeds, trains and leases guard dogs. Recognition Ndhlukula was granted an Honorary MBA from Women’s University in Africa in recognition of business leadership and efforts on gender equality. She is one of the most respected and sought after players in the security industry – an inspiration to businesswomen in Africa and across the globe. Her leadership excellence has been recognised through numerous business accolades, including: EY World Entrepreneur Award Southern Africa – Exceptional category 2014 Winner. International Women Entrepreneurial Challenge (IWEC) Awardee 2014; Overall Winner (Services) Africa’s Most Influential Women in Business and Government 2014 by CEO of South Africa; Women Heritage Society Hall of Fame Inductee; Woman Investor of the Year by Zimbabwe Investment Authority 2013; African Woman of the Year 2013 by African Achievers Awards; Top 10 Most Influential Businesspeople Post independence Zimbabwe – Empretec; National Annual Quality Awards – Individual Winner 2012; Zimbabwe Women Filmmakers/UNIFEM Business Award 2010; Institute of Directors Overall Director of Year (Run Up) 2009; Institute of Directors Zimbabwe Director of the Year (SMEs) 2008; Entrepreneur

of Decade (Services Sector) 2002; and Empretec Entrepreneur of the Year 2001. She is also a successful farmer. SECURICO is renowned for creating economic growth, prosperity, and realising opportunity in Africa - as the largest employer of women in Zimbabwe’s private sector. The company’s success is due to highly motivated employees achieved through the company culture of open door policy - affording employees access to Ndhlukula and the executive team, a robust employee welfare scheme, individual employee performance awards and professional development. SECURICO has been adjudged one of Zimbabwe’s Top Ten Best Employers for three years running. Also a champion for women’s social and economic empowerment, Divine’s passion has seen her involved in a number of initiatives on women’s economic empowerment. She was recently named one

of the most successful women in Africa by Forbes. Ndhlukula is the current ZNCC Vice President, past Chairperson of the Security Association of Zimbabwe, and works with business member organisations like Chamber of Mines. A philanthropist whose focus is on education of underprivileged girls, she has set up a foundation. She stands against corruption and lauds Zimbabwe for its high literacy levels, good climate, abundance of minerals, and availability of highly qualified and willing labour. She envisions a stable political and economic environment in Africa and particularly Zimbabwe, that is conducive to those pursuing prosperity, justice and equality. Best of Zimbabwe


Jonathan Denga Jonathan Denga is an internationally recognised Zimbabwean model and is one of the most successful black male models to come out of the African content.


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Since winning the top male title in the inaugural Zimbabwe Super Model Competition, he went on to model for G3 Model Agency and Base Model Agency in South Africa. This was followed by a stint in London with Gavin’s Model Agency, Traffic in Madrid, as well as representation by Names Model Agency in Milan, Italy. He then returned to South Africa and has continued his successful model career up to the present day. His works in print, television, and outdoor campaigns for fashion icons such as Vivienne Westwood in the UK, to multinational brands such as Gillette and Coca Cola from southern Africa to West Africa, have made him an instantly recognisable face that has done Africa proud. International Campaigns and Appearances 1997: Vivienne Westwood: Anglomania (UK) 1997: Music videos – Eternal, Bizi and Bebe Winans 1997: Gillette Blue Two: across subSaharan Africa – Seven years 1998: Castle Milk Stout: across subSaharan Africa 1999: Coca Cola Lite: across sub-Saharan Africa 2001: Sprite: across sub-Saharan Africa 2002: Globacom: Nigeria 2002: Gillette Gel: across sub-Saharan Africa 2004: Guinness: across sub-Saharan Africa 2007: Banco Espirito: Angola 2008: Zain Cellular: sub-Saharan Africa and Arab region 2010/11: Liberty Life SADC region Jonathan was amongst the top eight male models who modelled in the inaugural South African Fashion Week, the Mercedes Benz Fashion Week in Johannesburg and the Nokia Cape Town Fashion Week. Jonathan has also featured in numerous local campaigns, appearances and award ceremonies in South Africa. He has worn the Bridal Africa Expo Top Male Model title for four consecutive years, from 2003 to 2007. He has a passion for well-groomed executive style as he believes that a wellgroomed executive is a representation of elegant solutions. With the fierce competition in the corporate world, immaculate grooming gives one a competitive edge. His business experience extends beyond

the fashion industry as he has managed contracts with FIBA (International Federation of Basketball Association), The NBA, MultiChoice and South Africa’s channel. In 2006, he was instrumental in selling the World Cup Basketball rights to MultiChoice which broadcast the games across Africa the first time in the history of the sport. Jonathan is a transformational speaker who has a passion to groom successful individuals and equip them with the

necessary life skills to excel in their chosen vocation. His successes on the catwalk, screens and billboards have paved the way for multitudes of models that have gone and raised the flag for the nation of Zimbabwe not only in South Africa but across the globe. Best of Zimbabwe


Axcil Jefferies Zimbabwe’s elite professional racing driver.

Born on 14 April 1994, the young and ambitious Zimbabwean star Axcil Jefferies at only 20 years old, is the only African at the highest levels of Motorsport and is a winner in multiple single-seater and karts. Axcil is a four-time national karting champion who was awarded one of three coveted Formula BMW scholarships. He successfully competed in the Formula BMW Pacific Championship, where he was a regular race winner. Axcil obtained media and expert recognition through awards like “Driver’s Driver”, “Star Driver of the Future” and “Sportsman - of the Year” before stepping up to the FIA Formula Two Championship in 2012. As well as receiving numerous accolades on track. Axcil is currently competing in the GP2 Series and Indy Lights Series. Axcil’s aspiration in life is to make it all the way to Formula 1. It may be a dream but with his dedication, passion and commitment to reach his dream, it is


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certainly attainable. He also comes across extremely well in all his dealings with the media and other relevant organisations. All these characteristics have combined to make him one of Zimbabwe’s greatest stars. In Axcil’s free time, he enjoys running, gym, rock climbing, kayaking, fishing and movies. He is a Childline Zimbabwe Goodwill Ambassador, a Global UN Aids Ambassador, and the African FIA Action for Road Safety Ambassador. Career Highlights 2014: GP2 with Trident Motorsport, Indy Lights with Belardi Motorsport, Appointed Global UN Aids Ambassador 2013: Indy Lights with Bryan Hert Autorsport Houston Texas 5th, Mid Ohio 7th 2011-10: Winner of MSA scholarship and appointed as MSA Academy Driver, (Scholarship to study Sports Science at Loughborough University)

2012: First Zimbabwean to compete in FIA Formula 2 Championship (8 x top 10), Awarded JCI Outstanding Persons Honoree 2008: South African National Champion Junior Max, European Championship, winner of five races, Voted Star Driver of The Future 2009: Formula BMW Scholarship Winner, 3rd Formula BMW Pacific Championship (2 wins, 8 Podiums, 1 Pole, 2 Fastest Laps) 2007: South African National Champion Mini Max, South African Regional Champion Mini Max, 3rd South African Junior Max 2006: 3rd South African National Champion Mini Max 9 wins, 15 podium finishes, Appointed Toyota/Castrol Development Driver

2004: Zimbabwe National & Club Champion Cadets, Voted Drivers’ Driver of the Year, Won all races 2005: Competed in South African Mini Max Rotax Championship (8 Podiums), British Mini Max Championship 2003: Zimbabwe National Champion Cadets, Zimbabwe Club Champion Cadets 2002-01: 3rd Zimbabwe National Championship, 3rd Zimbabwe Club Championship Cadets Best of Zimbabwe


Dynamos F.C. Dynamos Football Club, also known as DeMbare or ‘The Glamour Boys’, is a Zimbabwean professional football club based at Rufaro Stadium, Mbare, Harare since 1963 when it was originally founded.

It was formed after a merger between two smaller teams and soon became one of the strongest teams in the then Rhodesian league. By Zimbabwe’s independence in 1980, it had become the country’s most successful team, having won six national titles. Dynamos then began to compete in the African Cup of Champions Clubs in 1981 as Zimbabwean champions. Dynamos have won a record 18 league titles and six cup titles. Dynamos are also record holders for the most consecutive Premier Soccer League titles with four between 2011 and 2014 - a feat they achieved before from 1980 to 1983. They also have the most Premier Soccer League Titles with 22 since inception


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of the league in 1962. Their nearest rivals Highlanders have only grabbed the title seven times. The side is Zimbabwe’s most popular, boasting “seven million” supporters. A momentous achievement was leading the Zimbabwe Premier Soccer League in the club’s 50th year anniversary in 2013. Founder, Sam Dauya, was inspired to form a club for local black players in Salisbury (now Harare) after the recent disbanding of two local black teams, Salisbury City and Salisbury United. Former players were then combined into Dynamos and in their first year, won the national championship. Dynamos became the first black team

to consistently challenge the predominantly white Rhodesia National Football League, winning successive championships in 1965 and 1966. A key player of the original Dynamos team was Patrick Dzvene, who became the first black Rhodesian to play outside his homeland in 1964 when he joined Zambian club Ndola United. The club won three more domestic titles before the replacement of the Rhodesia National Football League with the Zimbabwe Premier Soccer League in 1980, and became the first champions of Zimbabwe. The team dominated the Zimbabwean league, winning six out of the first seven editions of the Zimbabwe Premier

Soccer League. Dynamos also clinched the Cup of Zimbabwe in 1985, 1986 and 1989, as well as the 1983 Zimbabwean Independence Trophy. The team claimed four more Zimbabwean titles during the 1990s, as well as a further Cup of Zimbabwe and three more Independence Trophies. Following the 1997 league win – the club’s 17th overall – Dynamos embarked on a run in the 1998 CAF Champions League. Dynamos won their sixth Double in 2007 and after winning the Zimbabwean title, they again qualified for the Champions League. The Mbare Stadium was upgraded in 1994 for hosting the All Africa Games and seats 35,000.

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The Black Family Zimbabwe’s family of tennis sensations.

Siblings Byron, Wayne and Cara Black are Zimbabwe’s most famous stars of tennis and all received great acclaim worldwide with successful careers in the sport – each in their own right. Their late father Donovan Black played tennis professionally for Rhodesia. Their mother Velia Black still lives in Harare. They grew up on a small Avocado farm outside Harare (then Salisbury, Rhodesia) and had their own grass tennis courts to practice on. They attended Lewisam Primary School and as juniors, played league tennis for Highlands Sports Club in Harare. All three are known as doubles specialists. Byron Black Byron Black was born on 6 October 1969. He is a former touring professional tennis player - turning professional in 1991 and retiring in 2009. His career earnings totalled US$5,159,775. He attended the University


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of Southern California and was named an All-American by the Intercollegiate Tennis Association (ITA). He was a 1995 US Open and 2000 Wimbledon quarterfinalist. His highest career singles world ranking was 22, which he achieved in June 1996. As an accomplished doubles player, Byron became World Number One in doubles in February 1994 after winning the French Open with partner Jonathan Stark. He was a doubles finalist in three other majors - the 1994 and 2001 Australian Opens and 1996 Wimbledon. Byron Black is one of a few professional players worldwide to have played with a double-handed forehand. He formed the core of the Zimbabwean Davis Cup team with his brother Wayne. Wayne Black Wayne Black was born on 14 November

1973. He turned professional in 1994 and retired in 2006. He amassed a total of US$3,300,258 in prize money during his career. He achieved his highest singles world ranking of 69 on 30 March 1998 and got to number four in doubles on 31 January 2005 after his second Grand Slam title win at the 2005 Australian Open. Like his brother, Wayne attended the University of Southern California and was an All-American in singles and doubles in 1993 and 1994. Wayne retired from the doubles circuit at the end of 2005. He won two men’s doubles Grand Slam titles (2001 U.S. Open and 2005 Australian Open) with compatriot Kevin Ullyett and two Grand Slam mixed doubles titles (2002 French Open and 2004 Wimbledon) with his sister Cara. Cara Black Cara Black was born on 17 February 1979 and she turned professional in 1998. She has won seven singles titles and 63 women’s doubles titles. She has won all four Grand Slam mixed doubles titles and three of the four Grand Slam titles in women’s doubles. She is currently ranked World No. 14 in women’s doubles.  Unlike her brothers, Cara skipped University and went straight onto the international circuit. She was part of the Zimbabwean Fed Cup Team in 1993/1994 and 1996 - before representing Zimbabwe at the Olympic Games in 2000, 2004 and 2008. Cara has had long-term doubles partnerships with Elena Likhovtseva, Rennae Stubbs, Liezel Huber, Anastassia Rodionova, and Shahar Pe’er. Cara has won five Grand Slam women’s doubles titles in her career: Wimbledon 2004, 2005, and 2007; Australian Open 2007; and US Open 2008. Two of her Grand Slam mixed doubles wins were with her

brother Wayne (2002 French Open and 2004 Wimbledon).  The year 2007 saw Cara successfully return to partner Liezel Huber where they won the 2007 Australian Open and triumphed at Wimbledon – ending the year as the number one team. In 2008, she teamed up with Leander Paes from India for the mixed doubles at the US Open, triumphing over Liezel Huber and Jamie Murray in the finals. In 2009, she defended her World Number One title in doubles from sisters Serena and Venus Williams by advancing to the final round. At the 2010 Australian Open, Cara progressed to the finals in both the women’s doubles and mixed doubles. She and Huber lost the women’s doubles final to Venus and Serena Williams but she took the mixed doubles title with Paes. The victory marked her first ever mixed doubles victory at the

Australian Open – gaining her a Career Grand Slam in mixed doubles. She took a two-year break in 2011 to start a family with Australian husband Brett Stephens and gave birth to her son Lachlan in early 2012, returning to the game in 2013. Cara and her Indian doubles partner Sania Mirza won the 2013 Pan Pacific Open in Japan and the 2013 China Open. Cara’s career prize-money is US$6,938,201. She has been Zimbabwe’s Sportsperson of the Year three times. She is still proud to raise the Zimbabwean flag wherever she goes and ranks winning at Wimbledon with her brother Wayne in 2004 as one of her most memorable achievements. The Black family have left an indelible legacy which remains unmatched in Zimbabwean sport. Best of Zimbabwe


Nick Price Zimbabwean Nicholas Raymond Leige Price was born on 28 January 1957 in Durban, South Africa.

He became a professional golfer in 1977 and amassed 50 wins over his international career – with 18 on the PGA Tour, five on the European Tour, one on the Japan Golf Tour, 10 on the Sunshine Tour, and four on his current tour, the Champions Tour, among others. With three Major Championships to his name, Nick Price won The Open Championship in 1994, the PGA Championship in 1992 and 1994, and came 5th in the 1986 Masters - as well as placed 4th in the 1992 and 1998 US Opens. Early years Born to British parents, Price’s early life was spent in Zimbabwe and he is a citizen of the country. His older brother Tim introduced him to golf, who gave him his first club - a left-handed 5-iron. His golf progressed as a product of the time – with ideal weather conditions all year round but also lack of access to decent equipment due to


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sanctions placed in Rhodesia pre-civil war and independence. Price honed his skills at the Warren Hills Golf Course. He was captain of his Prince Edward School golf team in Salisbury. From a family of talent, his nephew is Ray Price – the Zimbabwean national cricketer. Nick Price’s first professional win outside of South African soil was at the 1980 Swiss Open. He was only first noticed on the international scene after finishing tie second behind Tom Watson at the 1982 Open Championship. His first PGA Tour win came the following year with a four-shot win over Jack Nicklaus at the World Series of Golf. Between then and his next PGA win eight years later, Price scored a course record of 63 in the 1986 Masters Tournament and then later finished second behind Seve Ballesteros in the 1988 Open Championship. He was the winner of the Sunshine Tour order of merit for two years in a row in 1982 and 1983, and was also named the PGA Player of the Year in 1993 and 1994. He won numerous other awards and trophies – including the Vardon Trophy in 1993 and 1997, which is given annually by the PGA of America to the player with the lowest adjusted scoring average in a minimum of 60 rounds, as well as the Bob Jones Award in 2005, the highest honour given by the USGA in recognition of distinguished sportsmanship in golf. World’s best golfer He reached number one in the Official World Golf Rankings in the mid-1990s, with a total

of 43 weeks in the top spot - at the height of his career. When he topped the PGA Tour money list in 1993 and 1994 as the best player in the world, he set a new record for highest earnings each time. In 2003, Price was entered into the World Golf Hall of Fame. Many fans and fellow players regard Nick Price as one of the most personable professional golfers worldwide. In the words of this world’s great, success in golf only comes through “Persistence, persistence, persistence,” – something which Nick Price lived by and mastered. He represented Zimbabwe in the Eisenhower Amateur Trophy in 1976, the Alfred Dunhill Cup from 1993 to 2000, and the World Cup of Golf in 1993. As captain of the 2013 President’s Cup International team, Price selected Zimbabwean compatriot golfer Brandon de Jonge – who earned the team the most points despite their loss to the US team. In 1997, Price redesigned the Royal Harare Golf Course. He dreams of seeing his beloved game being regenerated in his homeland sometime in the future – but has not been able to return since 2000. Thought to be ahead of his time, Price crafted one of the most fundamentally sound golf swings in the game after years of hard

work and struggle. This same swing is used as an example to many up and coming golfers around the world today. He now lives in Florida, United States. Still playing professionally in the Champions Tour, Price is focused on his own Nick Price Golf Design company which operates out of Florida as well as his signature golf apparel range. Price is married to wife Sue and has three children - Gregory, Robyn Frances, and Kimberly Rae. Best of Zimbabwe


Chapter 2 Travel, Tours and Leisure


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Welcome, Mauya, Samukhele There are certain places on earth you just have to experience for yourself.

Sunset over the the Mighty Zambezi River

Elephant back Safari


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Places so unique in landscape and so rich in culture and heritage that only a first hand encounter will do them justice. Our beautiful country, Zimbabwe, is one such place. Ask why we love our country so much... and you will hear many different answers. Some will say that it is our people’s friendliness, the way we wrap each visitor in genuine hospitality and warmth; others will tell you about our sound infrastructure that enables visitors to explore the country extensively, allowing them to indulge In the luxury fit-for-kings-and-queens five star hotels and lodges; yet others will tell you about our magnificent natural wonders like the Victoria Falls, the mighty Zambezi River, the ancient Baobab trees, the precariously balancing rocks found in many parts of the country as well as intricate ecosystems and biodiversity. You will be told about monuments that bear testimony to human and our predecessors’ ingenuity and courage, particularly as they are expressed by the great construction feats of Lake Kariba and its Dam Wall as well as the incredible Great Zimbabwe, where the spirits of its former

Shona inhabitants appear to still magically linger. One of the most enticing reasons to visit Zimbabwe is our people’s stories. No one knows this country better than us Zimbabweans. Who else will be able to tell you about life on a houseboat on the Zambezi or animatedly share the tales of days spent exploring the mountains on the Eastern Highlands. Come and Listen to our stories, the stories of our World of Wonders. Our Wonderful People and Culture When you arrive in our country you will be greeted by the most friendly people in the world. As you make your way through our cities, markets and villages, one thing always remains the same. No matter where you go, you are constantly surrounded by warm and friendly people, always wearing a smile and willing to lend a helping hand. Hospitality is second nature to us. We have rich and diverse cultures: the Shona people in the northern parts of the country, the Ndebele in the western regions and minority groups strung across the country, all sharing a commonness in the diversity of their cultures. We have tried hard to preserve our traditional way of life. There are many types of food dishes and ways of preparing them; many types of songs and dances; a wide variety of marriage rites and ceremonies; many ways of establishing relations and social hierarchies and their attendant obligations. Not least exciting of our many and varied traditions and ceremonies is the rain making ceremony, the most notable one held at Mathojeni, near Bulawayo. Almost each of the many traditional dances from around the country will tell you a story. For example the Shona have the Jerusarema-Mbende dance, a UNESCO – Intangible Cultural Heritage for Humanity; the Ndebele are famous for their Isitshikitsha dance while the Makishi dance is presented by the Chokwe people who live around Victoria Falls. These and many more dances are the very pulse of our nation, their rhythm and beat the heart and soul of Zimbabwe. The cities may reverberate with contemporary music but they also boast and host various festivals throughout the year that present culture.

City of Harare

Jacaranda Trees

Our Wonderful people and Culture

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The Great Zimbabwe Conical Tower

The Great Enclosure

Why not visit and share with us our unique and diverse cultures, warmth, hospitality and friendliness. Rich History & Heritage We are proud to share with visitors our Rich History and Heritage. Travelling through our country you will encounter history few have ever seen or heard, such as hundreds-year old rock art created by long forgotten San artists: altogether evidence of a rich history and proud Heritage. You will see evidence of a culture that can be traced as far back as even 30 000 years. You will be confronted by evidence of commercial trade between the indigenous Shona people and Arabs,


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Chinese and Portuguese centuries ago. The Great Zimbabwe national monument, a UNESCO World Heritage site, for example is both reminder and symbol of a distinct, powerful and successful culture that existed in Zimbabwe centuries ago. And our more recent history, from the arrival of Europeans in the late 1900s, through to the first second and third Chimurengas, is there to leave its indelible mark. We believe that understanding our history is the first step in visitors’ understanding of our Heritage, our traditions, our ceremonies and what motivates and drives us as a nation, we insist you join us.

Great Zimbabwe The Grand Medieval Palace It is an awe-inspiring experience to stand at the base of the Hill overlooking the sprawling granite stonework of this Medieval Palace, stone work that is testament to the ingenuity, resilience and strength of the people who lived here centuries ago. And strength of the spirit of Zimbabwean people! Standing amongst the grey sprawling ruins on the Valley floor, listening to birds chirping in the thorn bushes sprouting from the strewn rocks, or looking up at the incredible boulders on the hill top in the distance or peering up at the tall Conical Tower, it is easy to feel dwarfed, insignificant and lost here. How was this place built? What engineering genius and physical force built the Conical Tower, the tall and massive walls on the Valley floor and the hill complex? The Great Zimbabwe, now a world heritage site, is evidence of a burgeoning African civilisation which flourished long before the arrival of European settlers, a place that was home to more than 2000 Shona-speaking people during the 12th to 15th centuries. It is an enchanting place, redolent with history, even if that history has been sorely misinterpreted. Early archaeological and historical thinking that the walls of this Medieval Palace hid a horde of gold and diamond treasure and that the walls had been designed as a fortress has now been replaced by the belief that Great Zimbabwe was built simply as a tribute to the power and authority of the rulers of the time. Early archaeological investigations of the ruins had created historical distortions, especially as the white administration then refused to admit, or even consider, that this massive stone palace had been created by

Zambezi River Boat Cruise

The 'Flight of Angels'

Elephant Interaction

native Zimbabweans. This place, quite easily the Spirit of Zimbabwe, is well worth a full day on a visitors’ programme. Certainly a visit can ill afford to leave out the climb to the summit of the Hill Complex, which, though exhausting is still invigorating. Nearby and to the East, is Lake Mutirikwi, Zimbabwe’s third largest water body. Lake Mutirikwi has a beautiful rugged shoreline, much of which has been designated a national park and whose main attraction, apart from its beauty, is the thriving population of endangered White Rhino. The nearest town to the Great Zimbabwe is Masvingo, the provincial capital and Zimbabwe’s oldest town established in 1890 as Fort Victoria by the first white people into the country. It is now commonly accepted that Great Zimbabwe was the capital of a great empire covering much of present day Zimbabwe and the areas now covered by the Parks areas of neighbouring South Africa, Botswana and Mozambique. Evidence of this is in the form of numerous similar structures in the countries, chief among them Khami Ruins close to Bulawayo. A visit to Great Zimbabwe alone may not complete the story that effectively

The Birchenough Bridge

for the visitor unless they visit Khami or other sites in the area. The Majestic Victoria Falls, Mosi-oa-Tunya You are walking down a path towards the Falls. A veritable tropical jungle hems you in: tall swaying trees and thick branches and leaves cutting off the sunlight trying to sneak its way in. Water drops sit on or droop down thick green leaves, glinting like diamonds. The air is thick with moisture and the ground damp from the waterfall spray, while all around a thunderous roar hits the ears, increasing with each step one takes towards the Falls. As you emerge from the forest, the sun hits you, blinding you for a few seconds. Then your eyes open to one of the most spectacular sights you will ever see: Mosioa-tunya! The Smoke that Thunders! Torrents of water cascade over the cliff, plummeting down towards the bottom of the 100-metre high gorge, throwing up a cloud of mist and spray into the air- which is why the locals called it ‘Mosi - oa - Tunya’. The constant roar from the Falls shakes the ground beneath your feet; the cool spray hits the body, draping it wet and then wafting into the swaying green foliage. You know

then why the plants maintain the green hue! At 1.7 km long and 108 metres high, the Victoria Falls, also one of the natural Wonders of the World, is the definitive example of breath-taking power and splendid beauty wrapped up in one package – and a place which everyone should try to see at least once in their life time. There are dozens of viewing areas from which one can admire this feat of nature. However the breath-taking panorama of Victoria Falls town, the Falls themselves, the Zambezi River and the wild gorge is a sight only flights by aeroplane, micro-lights or helicopter can offer. Two companies offer the hugely famous helicopter rides over the falls, known as the Flight of the Angels. The choice is yours, but no matter where you choose to view Victoria Falls from, you will not be disappointed. You will carry memories of this fantastic sight for the rest of your life. Activities at the Victoria Falls The Falls themselves are not the only attraction in the area. Victoria Falls has gained the label ‘the world’s adventure capital’ because it has so much adventure to offer the tourist. There are the adrenalinerush adventures of the 111-meter bunji

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Game Drive

White Water Rafting

Victoria Falls Rain Forest

Canoeing at Mana Pools

Pristine Wildlife


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jump from the Victoria Falls Bridge and white water rafting in the Zambezi River gorge while for those looking for more sedate activities there are sunset cruises, fishing, elephants back trails, game drives, canoeing and galling. Victoria Falls also offers excellent conference facilities and has gained popularity as an incentive travel destination. Pristine Wildlife & Nature Stop and gaze at century-old Majestic Baobab trees or be mesmerised by a pride of lions tussling over a morning kill, or be awed by the size of one of the largest herds of elephant or buffalo ever encountered in the wild. One of the best areas to view all manner of wildlife gathered together is a waterhole, where somehow differences seem negotiated

and a holding peace sustains, unless king of the jungle is part of the entourage! Then of course all bets are off! Opportunities to admire such scenes are becoming harder and harder, but Zimbabwe can still offer them in more than 20% of the country’s surface area set aside as national parks and botanical gardens. Our National Parks have created viewing platforms near popular waterholes, giving visitors excellent opportunity to see wild game close up. The largest game Park in Zimbabwe is Hwange, a 14,000 square-kilometre area declared as game reserve in 1972. This huge Park can boast to be one of the most pristine and best managed wildlife areas in the world with an abundance of wildlife species. It is home to the famous big seven - elephant,

Canoeing at Mana Pools

buffalo, lion, leopard, rhino, hippo, and crocodile. Zimbabwe’s National Parks feature 100 species of mammals, 400 bird species and approximately 1000 trees and shrub species. Gravel roads traverse the Parks allowing visitors to admire and enjoy scenery, game and the drives themselves at the same time. Several safari operators offer both day and night trips through the Parks. Gonarezhou National Park is located in the Southern region of Zimbabwe and is now part of the Greater Limpopo Transfrontier Park, joining game reserves in South Africa, Zimbabwe and Mozambique. This is where the famous Chilojo Cliffs and, as the name Gonarezhou (Shona for haven of Elephants) suggests, where some of the largest herds of elephant are found. Accommodation in the Parks ranges from basic self-catering chalets to the more luxurious hotels and safari lodges. The Mystique of the Eastern Highlands There is nothing as lovely as waking up early each morning and watching the sun slowly crest over the tops of mountains as a new day dawns. It is extremely relaxing to watch the morning sunlight gently filter through foliage, glinting off emerald green leaves and over dew-dripping grass. Just sitting and listening to the sound of a nearby river coursing through the forest and then crushing over a waterfall a few kilometres

The Majestic Victoria Falls

Mutarazi Falls, Eastern Highlands

Mana Pools

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Kariba Dam Wall

The Zimbabwe International Carnival


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further on, or watching as the veil of morning mist slowly clears from the mountain sides with the rise of the sun, fills one with indescribable peace and joy. If you happen to be up early, you can feel the cool wind caress your face, hear birds chirping in the tall weaving trees or perhaps even see a squirrel streak across a rock face. This is the Eastern Highlands, Zimbabwe’s Garden of Eden and the beginning of a perfect day. Nyanga’s temperate climate and its hauntingly beautiful scenery especially as seen and experienced from the World’s View, the Leopard Rock, Vumba Mountains and numerous other places simply make the Eastern Highlands unforgettable. The landscape brims with the best that nature can give: spectacular waterfalls, historic stone structures, uniquely shaped hills, strangely formed trees and stunning trout-filled mountain lakes. There is no end to the peace this Garden of Eden can give to the spirit.

The gateway to this veritable gift is the Provincial capital Mutare, well known for its tree-lined streets - the amazing colours ranging from the red and gold of the Msasa trees to the blue and purple of the Jacaranda. Mutare offers a number of markets and curio shops for the memento hunter, a fairly wide range of restaurants, budget and exclusive hotels and a variety of camping sites for variable accommodation. About a little more than half an hour’s drive from Mutare is Leopard Rock hotel, which boasts a world-class 18-hole golf course and stunning views of the Eastern Highlands. Among the activities the Eastern Highlands offer are hiking, horse riding trails, bird watching, historical monument exploration and trout fishing. One of the world’s tallest waterfalls, the 762-metre tall Mtarazi. The Mythical Lake Kariba & The Mighty Zambezi Built on the Zambezi River, this massive water body is one of the largest man-made reservoirs in the entire world. Measuring 280km long and 40km at its widest, Kariba is home to around 40 different species of fish, as well as crocodile and Hippo. The Lake is famous for its fierce tiger fish, renowned to give a fisherman an especially good fight, something any fisherman needs to experience once in their life. In fact, one of the world’s best known tiger fishing competitions is held annually on lake Kariba in October. Other fish like bream, carp, black bass and catfish make the lake a favourite fishing holiday destination for both local and foreign visitors. Other areas of interest in the Kariba area include the impressive Dam Wall, particularly when the flood gates are opened. There is also the church of Saint Barbara which was built to honour the lives of those lost during the construction of the dam wall. Particularly intriguing is the myth of the River God Nyaminyami which visitors will find interesting to explore from local folk. As the Zambezi River leaves Kariba and continues its journey down towards the Indian Ocean, we come across what is perhaps the wildest National Park in all of Zimbabwe, Mana Pools, a World Heritage Site. The Lake Kariba and Zambezi River areas are home to a large variety of bird and animal life, a prize destination for the birdlife enthusiast, especially the wildlife cameraman. Game drives and guided bird and animal study walks are common and conducted by various companies based in Kariba. Sanganai/Hlanganani Travel and Tourism Expo Sanganai/Hlanganani Travel and Tourism Expo is an annual Tourism Trade Fair organised by the Zimbabwe Tourism Authority. It showcases the widest variety of Africa’s best tourism products, and

Lake Kariba game viewing

attracts international visitors and media from across the world. The previous editions of Sanganai/ Hlanganani were a resounding success and attracted the leading African destinations and major world tourism markets such as South Africa, Botswana, Malaysia, China, Zambia, Malawi, Kenya, Indonesia, Italy and many others. The editions have seen the whole world converging in Zimbabwe in the form of high profile international buyers as well as exhibitors, hence achieving its main purpose of being an international platform. The 2015 edition will be held in the Capital city, Harare in June and is expected to ride on the successes gained by the previous editions and is an opportunity not to be missed. The fair will be filled with a lot of business and networking opportunities during exhibition hours and a lively social and cultural programme parallel to the exhibition and after hours, providing more opportunities to network. Zimbabwe International Carnival The Zimbabwe International Carnival is a week-long annual festival that encompasses a series of events and festivities. It is aimed at advancing the arts, culture and heritage of Zimbabwe as well as uniting the people. It is all about celebrating diversity, getting communities together, in the love and harmony that builds our country into a peaceful and promising place for everyone. Zimbabwe as a country boasts of rich cultural and traditional events which celebrate the seven wonders of the country in activity, jubilation and colour. The second edition of the Zimbabwe International Carnival in May attracted 23 countries and proved to be a melting pot of cultures. Running under the theme “celebrating our diversity”, the event proved to be a unifying force amongst our people. About 1,7 million people converged in the usually quiet streets of Harare for the biggest street party in Southern Africa.

President Mugabe receiving the ECTT Award

Sanganayi/Hlanganani Travel & Tourism Expo

European Council On Tourism & Trade Awards Zimbabwe was conferred with the World Best Tourist Destination and Favourite Cultural Destination Awards for 2014 by the European Council on Tourism and Trade. These international accolades further endorsed Zimbabwe as a safe, vibrant and hospitable tourism destination. These awards were received by the President of the Republic of Zimbabwe His Excellency Cde Robert Gabriel Mugabe at an event held at the Harare International Conference Centre in June 2014. The Honourable Minister of Tourism and Hospitality Industry Hon. Eng. Walter Mzembi also received a medal of honour from the European Tourism Academy. Best of Zimbabwe


Zimbabwe’s National Parks Breathtaking, spectacular, iconic, remote, peaceful, emotive, wild, and rugged - are just some of the words used to describe Zimbabwe’s wild areas; spoilt for choice because of the diversity of wildlife, natural resources and physical landscapes.

Victoria Falls

Zimbabwe’s National Parks offer space and a certain wilderness character that is especially alluring to those who love Africa. Africa’s uniqueness is aptly captured in Zimbabwe’s wilderness. Zimbabwe offers a variety of wildlife from Hwange National Park through to Mana Pools National Park and finally to Gonarezhou National Park. The birdlife, animal life, plant life and the diversity thereof, create an indelible Edenlike panorama. Three of Zimbabwe’s National Parks have World Heritage site status in recognition of the uniqueness and beauty associated with the Parks. Victoria Falls National Park From humble, insignificant and inauspicious beginnings in north western Zambia, to one of the most magnificent waterfalls in the world, the Victoria Falls are 1.7 kilometres wide. Nearly 550 million litres of water cascade 70 to 108 metres into the chasm below every minute during the Zambezi

Victoria Falls


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River’s peak flow. Victoria Falls is made of five different waterfalls. Four of these are in Zimbabwe: The Devil’s Cataract, Main Falls, Rainbow Falls and Horseshoe Falls. The other, The Eastern Cataract, is in the bordering country of Zambia. According to David Livingstone this was, “the most wonderful sight (he) had witnessed in Africa”. Not only does the falling sheet of water present one of the finest natural spectacles in the world, but the Zambezi River offers one of the most diversified adventure tourism products in the world. David Livingstone was the first nonindigenous person to see and write about the Victoria Falls. Enchanted by the sheer beauty of the Victoria Falls, he went on to describe “scenes so lovely (they) must have been gazed on by angels in their flight”. Victoria Falls is situated on the western tip of Zimbabwe. The Falls, known by the local Kololo tribe as Mosi oa Tunya meaning ‘the smoke that thunders’, is one of the ‘Seven Natural Wonders of the World’ and one of the largest and most spectacular waterfalls on earth. You will see the ‘smoke’ from kilometres away as you enter the Victoria Falls town either by air or road. It appears like a fine smoke rising from the gorges and one would be forgiven for thinking that there was a burning fire somewhere. As you draw closer, the sounds begin to be audible, at first seeming like a consistent but low thunder, becoming a bolder rolling thunder up close. Witnessing the ‘smoke’ or spray rising is phenomenal. The ‘Rainforest’, as the Victoria Falls National Park is affectionately known, mimics a typical tropical rainforest in many respects. From the everyday spray, which turns into heavy showers in most parts of the park, to the ecology of the Park, which includes typical tropical rainforest vegetation, it is easy to understand the ‘Rainforest’ nickname. Lake Kariba Also known as ‘Zimbabwe’s Riviera’, it was created by the construction of the Kariba Dam in the 1950s. Lake Kariba is among the four largest man-made lakes in the world and the second largest in Africa. The shoreline is over 2,000 kilometres long. Kariba is home to numerous species of flora and fauna and is an exciting and unique safari destination. The Matusadonha National Park is located on the shores of Lake Kariba and several

Lake Kariba

Lake Kariba

fine lodges and resorts are located there. Kariba Recreational Park is based around the Zambezi River, which was initially dammed so as to build a hydroelectricity generation

utility for the benefit of both Zimbabwe and Zambia. The dam wall with six floodgates was built between 1955 and 1959 and is 128 metres high and 617 metres wide. The

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lake is 282 kilometres long at full level and 32 kilometres across at its widest point; 116 metres deep and covers an area of 5,180 square kilometres of what was once the Gwembe trough. The weight of the water totals 177 million tonnes and when all six floodgates opened, over 91,500 cubic metres (300,000 cubic feet) of water would surge into the river per second! During construction of the dam, 86 men perished and a church has since been constructed as a memorial to them. The dam wall was designed by Andre Coyne, a Frenchman,


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and built by a constructor called Impresit from Italy. There are many stories that are put forward to explain the name Kariba. Some elders in the area note that near the dam wall lies a rock which resembles a traditional stone trap known as ‘riva’ - hence ‘Kariva’ which was later mispronounced by the Europeans as Kariba. The rock was named ‘Kariva’ due to the fact that when the river flooded, the rock trapped water which made it difficult for the locals who often crossed the river to return to either side of the Zambezi.

Matusadona National Park Matusadona National Park is situated on the shores of Lake Kariba and was proclaimed a non-hunting area on 7 November 1958 before the dam was built. It became a Game Reserve in 1963 and a National Park in 1975. It covers 1,400 square kilometres of diverse flora and fauna. With the lake came ecological changes. It contributed greatly to the increase of large mammal populations in the area, especially elephant and buffalo. New grasses provided a ready food source for buffalo, waterbuck, zebra, and impala - and with them came the predators. Matusadonha is an Intensive Protection Zone (IPZ) and home to several relocated rhinoceros.  The southern boundary of the Park is the Omay communal land, the northern boundary is the lakeshore, the eastern boundary is Sanyati Gorge, and the western boundary is the Ume River. Matusadona has three distinct ecological areas: the lake and shoreline grassland; the Zambezi Valley floor of thick jesse and mopane woodland; and the escarpment area of Julbernadia and Brachystegia woodlands.  The Park has a campsite at Tashinga on the lake shore. There is a smaller campsite at Sanyati. Changachirere Campsite is an exclusive campsite catering for one party of 10. There are also two undeveloped bush camp sites at Jenje and Kanjedza. Exclusive campsites include Ume, Muuyu, Mbalabala, Maronga, and Kautsiga on the escarpment. Matusadona offers the adventure of the extreme wild, hiking and escarpment climbing, game viewing along the lake

Chizarira National Park

shoreline on houseboats, fishing, bird watching in the breathtaking Sanyati Gorge, game drives, and boating and canoeing safaris. Chizarira National Park Chizarira National Park is situated on top of the great Zambezi Escarpment in the north western part of Zimbabwe overlooking the mighty Zambezi Valley and the upper waters of Lake Kariba. With 192,000 hectares of wild, untouched flora and fauna, this remote park is endowed with magnificent gorges, plateaus and floodplains. The tranquillity and rugged beauty of Chizarira National Park is unequalled. Chizarira takes its name from the word “sijalila” meaning “great barrier” in the local Tonga dialect. The magnificent range of mountains which are part of the Zambezi Escarpment, form the Park’s western border and offer challenging hiking and spectacular views of the valley below. Due to the presence of large game and predators, visitors are only allowed to walk under the supervision and protection of an experienced guide. Chizarira is ideal for 4x4 enthusiasts with its broken terrain of untamed gorges and hills. There are many challenging roads and tracks which lead to hidden gorges, spectacular viewpoints and richly vegetated natural springs. The bigger game species include elephant, lion, leopard and buffalo. Chizarira offers an abundance of unique bird life and several hundreds

Chizarira National Park

of species have been sighted. Chizarira National Park has seven exclusive rustic bush camps for real wildlife enthusiasts. Each of the camps is usually limited to a party of 12. These include: Mucheni View Camp on the edge of the Zambezi Escarpment; Mucheni Gorge Camp perched atop a beautiful gorge; The Platform overlooking a watering hole popular with a variety of animals;

Busi Camp surrounded by miles of untamed wilderness on the Busi River; Kaswiswi Camps on the confluence of the Kaswiswi and Rwizilukulu Rivers; and Mabola Camp on the banks of the small Mucheni River and below the Manzituba Spring. Chizarira offers excellent game viewing and bird watching in a unique wilderness experience with a variety of guided trails.

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Hwange National Park

Hwange National Park

Parks Ranger at Hwange National Park


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Hwange National Park Named after a local Nhanzwa chief, Hwange National Park is the largest Park in Zimbabwe occupying roughly 14,650 square kilometres. It is located in the northwest corner of the country about one hour south of the Mighty Victoria Falls. It became the royal hunting ground to the Ndebele warrior-king, Mzilikazi in the early 19th Century and was set aside as a National Park in 1929. Hwange boasts a tremendous selection of wildlife with over 100 species of mammals and nearly 400 bird species recorded. The elephants of Hwange are world famous and the Park’s elephant population is one of the largest in the world. The Park has three distinctive Camps and administrative offices at Robins, Sinamatella and the largest one at Main Camp.

Matobo National Park

Matobo National Park - UNESCO Natural World Heritage Site Matobo National Park occupies 44,500 hectares. Established in 1953, the Park was awarded Unesco World Heritage Status in June 2003. The Park includes an Intensive Protection Zone where large populations of Black and White Rhinoceros are successfully breeding. The Park offers a diverse package of tourist attractions and activities. The park is situated in the magnificent Matobo Hills, a range of domes, spires and balancing rock formations which have been hewn out of the solid granite plateau through millions of years of erosion and weathering. The majestic and rugged terrain of the park is a hiker’s paradise and the diversity of the vegetation supports a wide range of wildlife. Matobo, meaning ‘bald heads’, was the name chosen for the area by the great Ndebele King, Mzilikazi. He is buried in the Matobo Hills just a short distance from the park. Matobo National Park is also the site of the grave of Cecil John Rhodes. He is buried at the summit of Malindidzimu – ‘hill of benevolent spirits’. He referred to this hill as having a ‘View of the World’. A short walk from the parking lot will lead the visitor to his grave, which is carved out of the solid granite hill and surrounded by a natural amphitheatre of massive boulders. The Matobo area has great spiritual and cultural

Matobo National Park

significance to the local people and there are many sites within the park where important ceremonies still take place. The Park is home to a wide variety of animal species including black and white rhinoceros, zebra, wildebeest, giraffe, kudu, eland, sable, klipspringer, leopard, hyena, cheetah, hippo, warthog, rock dassies, waterbuck, wildcat, springhare, common duiker, crocodiles, baboons and monkeys. The richness of the Park can also be seen from the diverse birdlife. The park is famous for its large concentration of black eagles, which can be seen perched atop the rock formations or soaring along the cliffs in search of prey. Bird species that can be found include: fish eagle, martial eagle, francolin, secretary bird, weaver, pied crow and Egyptian goose.

Matobo National Park

Fish species readily found in this Park include bass, bottle fish, bream, catfish and robustus. Matobo National Park has a mixed type of vegetation that ranges from Mopane, Acacia species, Brachstegia in other areas, Fig trees, Azanza species, Ziziphus species, Strychnos species and Terminalia species. Gonarezhou National Park Gonarezhou National Park is situated in the south eastern Lowveld of Zimbabwe and covers an area in excess of 5,000 square kilometres. ‘Gonarezhou’, meaning ‘Place of many Elephants’, is an extremely scenic Park full of rugged and beautiful landscapes. Alternative folklore suggests the place was named for the herbalists who would stock their medicines in tusks (known as

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Gonarezhou National Park

Gonarezhou National Park

‘gona’ in the Shona language). Three major rivers, Save, Runde and Mwenezi, cut their courses through the Park; forming pools and natural oases from which hundreds of species of birds, wildlife and fish gather to feed and drink. As its name implies, Gonarezhou is famous for its elephants, and many of the largest tusked elephants in the region may be found within the Park.

Mana Pools National Park


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The Great Limpopo Transfrontier Park (GLTP) Gonarezhou National Park is part of the Great Limpopo Transfrontier Park (GLTP), a massive Pan-African Park that includes South Africa’s famed Kruger National Park and Mozambique’s Gaza. This huge area is set to become one of the finest ‘peace parks’ in the world and is dedicated to conservation, biodiversity and the economic development of the surrounding local communities. The vast

and diverse nature of the mega-park will provide world-class eco-tourism to the visitor and strive to re-establish historical animal migration routes and fragile regional ecosystems. The combined Park will include more than 500 species of birds, 147 species of mammals, at least 116 species of reptiles, 34 species of frogs and 49 species of fish. Lion, leopard, cheetah (including the rare king cheetah), buffalo, giraffe, zebra and many species of large antelope are also present within the Park. The rare nyala and smaller suni are two of the highlights of the Park’s smaller antelopes. In addition, hundreds of species of birds may be spotted in the Park. Unique species of aquatic wildlife such as the Zambezi Shark, Freshwater Goby, Black Bream and the unique turquoise killifish can be seen within the Park’s rivers and pools.

Mana Pools National Park

Mana Pools National Park

Mana Pools National Park Mana Pools National Park is synonymous with the Zambezi River, elephants, lions, remoteness and wilderness. This unique park is a World Heritage Site, based on its wildness and beauty; as well as its wide range of large mammals and over 350 bird species and aquatic wildlife. Mana Pools is

one of Zimbabwe’s most popular parks, and it is easy to see why it falls into this profile. The name ‘Mana’ means ‘four’ in the local Shona language. This applies to the four large pools inland from the Zambezi River. These pools are the remnant oxbow lakes that the Zambezi River carved out thousands of years ago as it changed

its course northwards. Hippopotamus, crocodiles and a wide variety of aquatic birds are associated with the pools. Long Pool is the largest of the four pools, extending some six kilometres in a west-east direction. This pool has a large population of hippos and crocodiles and is a favourite for the large herds of elephant that come out of

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Chinhoyi Caves

Chinhoyi Caves


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the thickly vegetated areas in the south to drink. As one moves northwards towards the Zambezi River from the forests on the Karoo sediments, the vegetation changes to open Faidherbia albida woodlands on the old river terraces. This vegetation gives a unique look to the area and a surreal light filters through the trees giving Mana Pools its distinctive cathedral-like atmosphere. On the old river terraces, tourists can walk unaccompanied by guides in the open Albida woodland because visibility is good and there is little threat of unexpectedly coming across dangerous animals. This privilege of walking alone in an area with wildlife is unique in Zimbabwe. Elephant, eland, buffalo, impala, waterbuck, baboons, monkeys, zebra, warthog and hippo - are some of the larger herbivores to be seen regularly on the river terraces as they come out to eat the fallen Albida fruit. Lions, leopards, spotted hyena and cheetah are present in the area, but their secretive nature makes them more difficult to see. Despite this, it is not often that the visitor leaves Mana Pools without seeing at least one of these large carnivores. Northwards, off the river terraces, is the mighty Zambezi River flowing sedately on its way to the Indian Ocean. This now tranquil river was a major route for the trade in ivory and slaves in the region’s dark past. Mana Pools is 2,196 square kilometres in extent

Chinhoyi Recreational Park

but is part of the 10,500 square kilometre Parks and Wildlife Estate that runs from the Kariba Dam in the west to the Mozambique border in the east. This large area is without physical boundaries and the wildlife is free to move throughout the area - even northwards across the Zambezi River into Zambia, where there are also large wilderness areas set aside for wildlife conservation. Chinhoyi Caves The Chinhoyi Caves are found nine kilometres north-west of Chinhoyi town and 120 kilometres from Harare. The Chinhoyi Recreational Park is on the main HarareChirundu Road. The (Chinhoyi) caves were discovered in 1887 by famous European hunter, Frederick Selous. Before that, it was thought that the caves were used by outlaw Nyamakwere who threw his victims’ bodies into the ‘Silent Pool’. He was eventually killed by Chief Chinhoyi, who lent his name to the nearby town. The area around the caves was first declared a National Park in 1957 and then a Recreational Park in 1975. The caves consist of a series of tunnels and caverns, which are slowly collapsing. The main feature of the caves is ‘Wonder Hole’ – a swallow hole or large cavern with a collapsed roof. The walls of Wonder Hole drop vertically for 150 feet into the crystal blue waters of the ‘Sleeping Pool’. Also

known by the locals as Chirorodziva (Pool of the Fallen Heroes). The Dark Cave, which is artificially lit, is another major feature of the Chinhoyi Caves and leads to the ‘Sleeping Pool’. It is possible that there are further caves yet to be discovered. Excavations have revealed that the caves have been inhabited since early times, through evidence of pottery and bones carbon-dated to AD 650. There is a viewpoint at Wonder Hole and visitors can explore the caves or picnic at sites in the park. There are campsites and caravan sites available. According to some world-renowned divers, Chinhoyi Caves offers one of the best dives in the world; it has clear water that enables vision up to some 80 metres. The yet to be fully explored Chinhoyi Caves abound with myth and mystery. No one has ever reached the bottom of the pool whose depth is estimated at 172m. The crystal clear water mysteriously maintains its temperature at 22oC irrespective of time of day or year and the water level does not change whether Zimbabwe is experiencing severe drought or floods. Myth has it that if you throw a stone in the pool, the ancestors will throw it straight back at you with a curse! However, many divers are now exploring the mystical Sleeping Pool or Sleeping Giant, awaiting to awaken Zimbabwe’s tourism.

Chinhoyi Caves Best of Zimbabwe


Chapter 3 Hotels and Lodges


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African Sun Limited Born out of Africa with a portfolio created on pure performance, African Sun represents leading properties on the African continent – internationally recognised brands that rely on impeccable hospitality service levels. Who better to trust than a company totally in touch with city and selected tourist destinations in Africa?

The Victoria Falls Hotel

African Sun Limited owns, manages and develops select hotels of the highest calibre, one of which has achieved world status amongst the “Top 100 Hotels in the World” - The Victoria Falls Hotel. Leisure, business, conferencing and incentives are our speciality. Call us and experience African-style hospitality with a classic international touch. The Victoria Falls Hotel The Victoria Falls Hotel, the address of choice for more than a century for royal families, statesmen, celebrities and the discerning traveller, occupies a fine location from which to explore the magical wonders of untamed Africa. From the thundering Victoria Falls at its threshold, to the Big Five that roam freely less than 5km away, this hotel provides an experience like no other. Just a ten minute walk from the actual Falls; this is one hotel that can truly claim to be unique.


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• Nearest airport: 22km to Victoria Falls International Airport • The Victoria Falls: 10 minutes’ walk down a private footpath • Town centre: 5 minutes’ walk to the craft market and shopping centre Accommodation A total of 161 rooms comprising: 76 Standard rooms, 67 Deluxe rooms, 7 Junior suites, 4 Honeymoon suites, 6 Executive suites and 1 Royal suite. Restaurants & Bars • Livingstone Room – classic 7 course degustation dinner menu with a pianist • Jungle Junction – breakfast and dinner buffets with Africa Spectacular Show • Stanley’s Terrace – a light à la carte menu. Daily afternoon tea. Perfect place for sundowners • Stanley’s Bar – a cocktail bar for your pre and after dinner drinks

Weddings • Chapel – available for private ceremonies and weddings. • Outdoor reception options in the hotel’s gardens with stunning views overlooking the Victoria Falls bridge and spray from the Falls. Conferencing Conference facilities are available, accommodating a maximum of 40 delegates cinema-style. Daily conference packages include teas/coffees, lunch and standard equipment. Contact us P.O. Box 10 Victoria Falls, Zimbabwe Tel: +263 13 44751/60 or +263 13 44203/5 Mobile +263 772 132 174 /or +263 772132175 Fax: +263 13 44762 or +263 13 42354 Email: or or

The Victoria Falls Hotel

Elephant Hills Resort

The Victoria Falls Hotel

Elephant Hills Resort Perched on a bluff just upstream from the mighty Victoria Falls, Elephant Hills Resort looks down on the placid might of the upper Zambezi River. Only five minutes’ drive from the Falls, this stunning hotel has extensive conference facilities and offers a wide range of entertainment and sports facilities including an 18-hole championship golf course. • Nearest airport: 24km to Victoria Falls International Airport • The Victoria Falls: 4km away • Shopping Centre: 3km away Accommodation A total of 276 rooms comprising: 261 Luxury rooms including 2 Paraplegic rooms, 11 Executive suites, 1 Deluxe suite and 1 Presidential suite. Ramps and elevators provide easy access to public areas for guests in wheelchairs.

Elephant Hills Resort

Restaurants & Bars • Samukele Restaurant seating 180 guests – carvery • Kasibi Terrace seating 120 guests – à la carte menu • Mapopoma seating 80 guests – lounge, light à la carte menu • Pool area seating 350 guests – barbeque dinners and lunches • Bush Dinners on the Golf Course at the 15th hole, 350 guests • Gala Dinners for 300 guests • Cocktail events at the poolside, 400 guests • Mapopoma Bar, Poolside Bar and Halfway House on the golf course • Golf course 18 holes, 5205m, par. 72. Parkland course on the banks of the • Zambezi River within the Zambezi World Heritage site.

Elephant Hills Resort

Conferencing & Banqueting • Kalala Room seating 500 delegates • Gwayi Room seating 100 delegates • Matetsi Room seating 80 delegates • Kazuma Room seating 60 delegates • Pagota Room seating 40 delegates • Towu Boardroom seating 14 delegates • Lukosi Boardroom seating 14 delegates • Sethule Boardroom seating 14 delegates Contact us P.O. Box 300 Victoria Falls, Zimbabwe Tel: +263 13 44793/9 Fax: +263 13 44655/42333 Email: or or

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The Kingdom at Victoria Falls

Amenities & Services • Adventure Playland for children. Shopping. Adventure Connection for all your out-of-hotel activities. Beauty spa, jewellery shop, pharmacy and Sun Trades shops. Conferencing • Leambe – main conference room seating 100 delegates cinema-style with three breakaway rooms • Thuli Boardroom seating 14 delegates

The Kings Club at The Kingdom at Victoria Falls Hotel

The Kingdom at Victoria Falls Enter the legendary world of The Kingdom at Victoria Falls, a modern tribute to Africa’s ancient allure and the closest hotel to the Falls. Built around a man-made lake, The Kingdom’s crested domes and pillars bridge the hazy divide between comfortable reality and extravagant fantasy. • Nearest airport: 22km to Victoria Falls International Airport • The Victoria Falls: 10 minutes’ walk down a private path • Shopping Centre: 5 minutes’ walk Accommodation • A total of 294 rooms comprising: 102 rooms with twin beds, 112 rooms with king-size beds, 34 rooms with king-size beds and bunk beds, 40 rooms with twin beds and bunk beds, 4 Standard suites with king-size beds and 2 twin bedded paraplegic rooms with inter-leading bedrooms.


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• The Kings Club wing is a new offering with a total of 52 rooms with guests staying in this wing enjoying added personalised service. Restaurants & Bars • White Waters restaurant and al fresco terrace - serving buffet breakfast and dinner • Thundercloud Spur – family steakhouse restaurant, seats 325 guests • Panarotti’s – Italian trattoria-style restaurant serving delicious pizzas • The Burger Place – specialty burger restaurant. • King Bean Coffee Bar seating 60 guests - snack menu and famous coffees • Quartermains Bar, the Rapids Pool Bar, Wild Thing Action Bar and The Pit Casino Bar • The Makasa Casino offers gaming enthusiasts a selection of Black Jack • Roulette and the latest slot machines

Contact us P.O. Box 90 Victoria Falls, Zimbabwe Tel: +263 13 44275-80 or +263 13 42358-65 Fax: +263 13 44782 Email: or or Troutbeck Resort At the foot of pine-forested hills and overlooking a trout-filled lake is Troutbeck Resort. Situated in Zimbabwe’s picturesque Eastern Highlands region and beyond World’s view, this hotel is perfectly positioned to explore the scenic beauty of Nyanga and savour the crisp mountain air. This country resort has earned a reputation for the warmth of its hospitality and courteous service. • Nearest airport: 11km to Nyanga Airstrip • By road: 285km from Harare Accommodation A total of 70 rooms comprising: 32 Standard rooms with king-size beds,

Caribbea Bay Resort

Troutbeck Resort

Caribbea Bay Resort

16 inter-leading rooms with twin beds, 11 Executive rooms, 1 Suite room and 10 rooms with double beds. Physically challenged guests are allocated rooms in the east and west wings. Restaurants • The Beck Restaurant (160 guests) – table d’hôte, buffet or à la carte menus • Terrace and Residents Sun Lounge – extensive snack menu Leisure & Sport activities 9-hole golf course, trout fishing, swimming pool, tennis court, volleyball, boating, bowling, scenic walks, horse riding, indoor games and children’s playground. Attractions • World’s View and Eagle’s View – a short distance from Troutbeck Resort • Nyangombe, Nyamziwa and Mtarazi Falls. • Located close by Inyangani Mountain – enjoy spectacular views from the highest mountain in Zimbabwe. Conferencing • Rainbow Trout seating 300 delegates • Brown Trout seating 30 delegates • Brook Trout seating 60 delegates

Contact us P.O. Box 1, Troutbeck, Nyanga, Zimbabwe Tel: +263 298 305/7 or 881/5 or 889 or 473 or 487 Mobile: +263 772 437 386 or +263 772 125 805 Fax: +263 298 474 Email: or or Caribbea Bay Resort Reminiscent of a Mediterranean resort with facilities and entertainment for the whole family; Caribbea Bay Resort, situated right on the shore overlooking the vast Lake Kariba, offers guests a sun-filled holiday in relaxed comfort. Linger over sundowners at the pool deck and enjoy an informal dinner in the restaurant. • Nearest airport: 13km to Kariba Airport Accommodation A total of 83 rooms comprising: 41 Casitas, 35 Deluxe rooms and 7 Suites. Restaurants & Bars • Terrace Patio – breakfast, lunch and dinner menus

Troutbeck Resort

• Pool area – extensive snack menu Casita Bar, Jacana Bar, Service Bar and Round Bar Leisure & Sport activities • Two swimming pools, tennis, squash and bowling in close proximity. • Children’s playground with waterslide, trampoline and indoor games. • Tours – Kariba Village, sunset cruises, game drives, fishing, observation point and crocodile farm. Conferencing Full conference and banqueting facilities are available. • Masaisai Room seating 100 delegates • Kariwa Room seating 100 delegates • Pedro’s Room seating 15 delegates Contact us P.O. Box 120, Kariba, Zimbabwe Tel: +263 61 2454/2455/3008 Mobile: +263 772 132 180/1 Fax: +263 61 2765/2789 Email: or or

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Hwange Safari Lodge

Hwange Safari Lodge

Great Zimbabwe Hotel Within the grounds of the National Museums and Monuments, commanding a magnificent view of the Great Zimbabwe Monument, lies Great Zimbabwe Hotel. With its architectural character that reflects the ancient design elements of the granite stone block work of the Monuments, and a myriad of cultural and historical riches within close proximity, this hotel offers the opportunity for a unique and exciting getaway. • Nearest airport: 30km to Masvingo Airstrip Accommodation A total of 47 rooms comprising: 2 Suites and 45 Standard rooms overlooking the garden. Restaurants & Bars Great Enclosure Restaurant is the main restaurant offering buffet breakfast, lunch and dinner. Cocktail Bar and Sunset Bar. Leisure & Sport activities Outdoor swimming pool, tennis court, beach


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volleyball, golf course 27km away. Kyle Game Park 35km away. Great Zimbabwe Monuments 800m away. Cruises on Lake Mutirikwi and local tours also available. Conferencing • Hungwe Conference Room: 250 delegates theatre-style • Madzimbabwe: 100 delegates theatrestyle Contact us Private Bag 9082, Masvingo, Zimbabwe Tel: +263 39 262274 Mobile: +263 772 132153-5 or 132171-3 Fax: +263 39 264884 Email: or or Hwange Safari Lodge The gateway to Zimbabwe’s untouched paradise, Hwange Safari Lodge provides a luxurious base from which to explore the bush in all its majesty. Enjoy sundowners at

Hwange Safari Lodge

the waterhole, while Africa’s giants of nature, the elephants, take the edge off the heat in their unique way. Situated on the border of Zimbabwe’s largest National Park, Hwange Safari Lodge offers a host of general and specialist bush excursions with professional guides. • Nearest airport: 5km to Hwange National Park Airport Accommodation A total of 100 rooms comprising: 86 Standard rooms, 10 Deluxe rooms and 4 Suites. 20 rooms have queen-size beds and 80 rooms have twin beds. Restaurants & Bars • Dingani – main restaurant offering buffet breakfast, lunch and table d’hôte dinner • Pool Area restaurant – offering barbeque lunch and dinner • Bush dinners available for groups on request • Tusker Cocktail Bar and Waterhole Bar on the viewing platform

Crowne Plaza Monomotapa

Leisure & Sport activities Outdoor swimming pool, day and night game drives, guided walks, wildlife talks and indoor games on request.

• Nearest airport: 14km to Harare International Airport • Nearest station: 3km to Harare Central Rail Station

Conferencing • Conference room seating 100 delegates cinema-style and 60 delegates U-shape. • Incentive groups – options include a bush dinner on the private estate for up to 50 delegates.

Accommodation A total of 201 rooms comprising: 153 Twin rooms, 38 King Leisure rooms, 7 Luxury suites, 1 Presidential suite and 1 Paraplegic room. Non-smoking rooms are available. Ramps and elevators provide easy access to public areas for guests in wheelchairs. Porters are assigned to assist physically challenged guests.

Contact us Private Bag DT 5792, Dete, Zimbabwe Tel: +263 18 337/750/751/754 Mobile: +263 772 132 146/7/8 Fax: +263 18 336 Email: or or Crowne Plaza Monomotapa Situated in Harare, Zimbabwe’s capital city, Crowne Plaza Monomotapa combines the magical splendour of the ancient Munhumutapa Royal Empire with modern day palatial comfort. The hotel is centrally located with all rooms overlooking Harare’s Central Park. Located 0.1km from the country’s main financial and corporate district and boasting an array of fully equipped conference rooms, Crowne Plaza Monomotapa is the ideal choice for business and conferencing.

Restaurants & Bars • Parkview Brasserie seating 121 guests – buffet and stir-fry • Monos Restaurant seating 75 guests – à la carte menu • Gazebo Coffee Lounge seating 30 guests – snack menu • Monos Bar and the Aquarium Bar Leisure & Sport activities Outdoor swimming pool and sun deck, fitness centre, 18-hole golf course 3km away, tennis and squash courts 1km away. Conferencing • Great Indaba Room seating 250 delegates • Executive Boardroom seating 12 delegates • Function Room 1 seating 40 delegates

• Function Room 2 seating 10 delegates • Function Room 3 seating 8 delegates • Ophir Room seating 80 delegates Contact us P.O. Box 2445, Harare, Zimbabwe Tel: +263 4 704501-30 Fax: +263 4 791920 Email: reservations@crownep.africansun. or or Holiday Inn Harare Situated in the centre of Zimbabwe’s capital city, with parks, shopping centres, cinemas and various other attractions within close proximity, this hotel’s comfortable accommodation and superb hospitality will ensure you have a pleasant stay. • Nearest airport: 18km to Harare International Airport • Nearest station: 2km to Harare Central Rail Station Accommodation A total of 201 rooms comprising: 84 Twin rooms, 96 King Leisure rooms, 17 Executive rooms and 4 Suites. 105 non-smoking rooms are available. Ramps and elevators provide easy access to public areas for guests in wheelchairs. Porters are assigned to assist physically challenged guests.

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Holiday Inn Bulawayo

Holiday Inn Harare

Restaurants & Bars • Vumba Restaurant – offering a buffet menu with views of the pool • Poolside Bar • Harpers Bar Leisure & Sport activities Outdoor swimming pool, museum 1km away, botanical gardens 3km away, cinemas nearby, cultural gallery 5km away, snake park 16km away, Lion and Cheetah Park 18km away, Mukuvisi Woodlands, Domboshawa rock paintings 30km away and local tours available.

Holiday Inn Bulawayo

Holiday Inn Bulawayo Situated 2km from the city centre and adjacent to the Ascot Race Course, the hotel offers well-appointed rooms with all the modern amenities. Guests can enjoy a range of sporting facilities and access to numerous beautiful places of cultural and historical interest. Holiday Inn Bulawayo offers a comfortable stay in the City of Kings. • Nearest airport: 20km to Bulawayo International Airport • Shops: 2km to the city centre

Conferencing • Kariba Room – 280 delegates cinemastyle • With partitions – 150 delegates each in Rooms A and B • Mazowe, Matopo and Kyle – 50 delegates each cinema-style • Dedicated breakaway area with restrooms

Accommodation A total of 157 rooms comprising: 90 Twin standard rooms with double beds,1 Paraplegic room, 31 Business plus rooms, 31 Executive rooms, 4 Suites and 48 nonsmoking rooms are available. Ramps and elevators provide easy access to public areas for guests in wheelchairs. Porters are assigned to assist physically challenged guests.

Contact us P.O. Box 7, Harare, Zimbabwe Tel: +263 4 251203/30 or 795611/29 Fax: +263 4 251215 or 738956 Email: or or

Restaurants & Bars • Phumulani seating 105 guests – à la carte menu and buffet breakfast • Pool area seating 100 guests – snack menu • KoBulawayo Bar • King Bean Coffee Bar seating 60 guests snack menu and famous coffees


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Leisure & Sport activities Outdoor swimming pool, tennis and squash courts, 18-hole golf course 1km away, Ascot Race Course 200m away, hockey stadium nearby. Conferencing • Indaba Room seating 300 delegates theatre-style • Kumalo Room seating 100 delegates • Induna Room seating 50 delegates • Boardroom seating 14 delegates Contact us P.O. Box AC88, Ascot, Bulawayo, Zimbabwe Tel: +263 9 252464 or 257280 Fax: +263 9 256227 or 238425 Email: or or African Sun Amber Hotel Mutare African Sun Amber Hotel Mutare, situated in the heart of the most picturesque city in Zimbabwe, is an ideal site for holiday and business visitors wishing to explore the misty ranges of the Vumba and Nyanga mountains. The hotel offers access to a wide range of attractions and beautifully decorated facilities. Guests can also play the tables in the intimate Manica Casino. Providing guests with comfort and

Beitbridge Express Hotel

African Sun Amber Hotel Mutare

convenience, African Sun Amber Hotel Mutare is the gateway to Mozambique from Zimbabwe. Situated in the city centre, within driving distance of Harare, approximately 3 hours away. • Nearest airstrip: 8km away. Accommodation A total of 96 rooms comprising: 22 Twin rooms, 46 Twin Deluxe rooms, 4 Suites, 1 Paraplegic room and 23 Executive rooms. There are 8 interleading rooms and suites for added choice. Ramps and elevators provide easy access to public areas for guests in wheelchairs and porters are assigned to assist physically challenged guests. Restaurants & Bars • Hotspring Restaurant seating 80 guests – buffet menu • Pool area seating 29 guests – snack menu • Forester Arms Bar and Aloe Bar • King Bean Coffee Bar seating 60 guests - snack menu and famous coffees Conferencing • Vumba seating 200 delegates cinemastyle, 110 delegates classroom-style. • Murahwa seating 90 delegates cinemastyle, 40 delegates classroom-style.

Beitbridge Express Hotel

• Odzani Room seating 70 delegates cinema-style, 30 delegates classroomstyle. Dedicated registration and breakaway area with private restrooms and a separate tea and coffee lounge. Contact us P.O. Box 27, Mutare, Zimbabwe Tel: +263 20 64431, 62065, 64464 Fax: +263 20 64466, 60706 Email: or or Beitbridge Express Hotel Beitbridge Express Hotel provides the perfect stopover to simply refresh or enjoy an overnight stay before continuing on your journey to or from South Africa. The hotel is located 3.5km from the South Africa / Zimbabwe border post. Free on-site parking as well as a swimming pool makes the Beitbridge Express Hotel the ideal no frills stopover. • Nearest border post: 3.5km to the South Africa / Zimbabwe border post. Accommodation A total of 104 rooms comprising: 30

Double rooms, 73 Twin rooms and 1 Paraplegic room. Parking and public facilities equipped for physically challenged guests. The hotel is also equipped with WiFi for guest convenience. Restaurants & Bars • The Great Room – buffet breakfast, a là carte lunch and dinner, snack menu (all day dining) • The Bar – open from 10am to 10pm Conferencing • Mahosi meeting room seating 15 delegates • Venda Conference Room seating 150 delegate Leisure & Sport activities Outdoor swimming pool, indoor games available from reception and same-day laundry service. Contact us Beitbridge, Zimbabwe Tel: +263 286 22026 or 23001-5/1 or 23201 or 23371-5 Mobile: +263 772 132 151/2 Email: or or

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Rainbow Tourism Group Rainbow Tourism Group is an ISO Certified hotel operator and one of Zimbabwe’s largest hotel chains with 7 hotels in Zimbabwe and 1 hotel in Mozambique, Beira.

The RTG portfolio comprises hotels that are strategically located within Zimbabwe‘s major resorts, cities and towns, namely, the resort town of Victoria Falls and cities like Harare, Kadoma, Bulawayo and Beitbridge. RTG Virtual is a partnership platform between RTG and best selected hotels in Zimbabwe where RTG has no properties. This platform allows RTG to process leisure and business travel bookings on behalf of approved local partners around Zimbabwe thereby offering customers wider choice and booking convenience. The Rainbow Towers Hotel & Conference Centre The Rainbow Towers Hotel & Conference Centre is the ultimate business hotel in Harare. The hotel offers unique, refreshing and successful experiences to the business customer. Situated in Zimbabwe’s sunny capital Harare, it is a golden icon on the city skyline. The luxurious 304-roomed Rainbow Towers Hotel & conference Centre is on par with the World’s best, and is geared to meet the needs of the most discerning business and leisure traveller. The adjacent Harare International Convention


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Centre is an international convention centre with unequalled conferencing capacity and is the venue of choice in Zimbabwe and Southern Africa. The 19 conference rooms between the hotel and convention Centre range from small to medium sized and large conference rooms and a gigantic auditorium seating 4500. The New Ambassador Hotel Located in the Central Business District of Harare, the 72-roomed New Ambassador hotel is ideally located for the business and leisure traveller. It is a walking distance from all the main financial and commercial institutions and also within easy reach of shops, cinemas and recreational facilities in Harare. Kadoma Hotel & Conference Centre Kadoma Hotel & Conference Centre is conveniently located along the Harare – Bulawayo highway, and is only 1½hrs’ drive from Harare, making it the perfect place for quick drive through meals or takeaways for those in transit. With a total of 147 en-suite rooms, the hotel offers a variety of rooms that cater for distinctive accommodation requirements comprising Villas, Lodges and Casitas. The hotel is ideally located for conferencing and family weekender getaways. Bulawayo Rainbow Hotel Located at the heart of the “City of Kings”, the 180-roomed Bulawayo Rainbow hotel boasts the best location for both the business and leisure traveller amidst the bustle and vibrancy of Bulawayo. Only 15 minutes’ drive from the Joshua Mqabuko Nkomo Airport and surrounded by leading departmental stores, the remarkable Hotel also provides easy access to express coaches inter-connecting Harare and Vic Falls. Rainbow Beitbridge Hotel Located within walking distance from all major shops and amenities, the Rainbow Beitbridge Hotel is ideally located for those travelling on business, leisure or simply transiting. With a total of 136 rooms comprising double, twin bedded, executive, diplomatic and paraplegic rooms the hotel offers a variety of rooms that cater for distinctive accommodation requirements. A’Zambezi River Lodge Located shortly before the mighty Zambezi River thunders over the Victoria Falls, A ‘Zambezi River Lodge is the perfect resort to

relax and unwind in the quiet ambience of the African wild life and nature. The hotel is only 5 minutes’ drive from Victoria Falls town and 20 minutes’ drive from the Victoria Falls airport and offers a scheduled complimentary shuttle which passes through the city centre en-route to the mighty Victoria Falls. Victoria Falls Rainbow hotel The 88 roomed Victoria Falls Rainbow hotel’s unique Moorish design immediately suggests that guests will absorb memories of a life time! Centrally located and only 2 minutes’ drive to the Victoria Falls, the hotel invites you to view the falls from the Panorama Deck which is on the rooftop of the hotel. This unique vantage point allows you to view the Mosi-oa-Tunya spray, the Zambezi River and the National Park area surrounding the hotel. RTG VIRTUAL This partnership platform between RTG and selected hotels in Zimbabwe is an innovative one-stop-shop that allows RTG to process bookings on behalf of approved local partners where RTG has no properties. RTG Virtual offers guests wider choice, convenience and a competitive product portfolio.

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ience We Spoil Yo n e v uF on or C e Ch v oi Lo Kariba


Harare Victoria Falls


Eastern Highlands Kadoma

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Call Now!

RTG Central Reservations



Whithersoever , Whensoever With RTG , Life........ Is Nice! Tel: +263 4 757 090-3 Fax: +263 4 772593 Best of Zimbabwe


Africa Albida Tourism - altogether Africa’s finest Majestically perched on a hilltop that affords a wonderful long-range vista of untamed bush, Victoria Falls Safari Lodge (VFSL) has earned wide international acclaim as one of the most prestigious lodges in Africa.

Victoria Falls Safari Lodge

Victoria Falls Safari Lodge

Ngoma Safari Lodge, Chobe, Botswana

Opened in late 1994, it set the benchmark for an ever-expanding portfolio of quality lodges and restaurants in a formidable whollyowned Zimbabwe group – Africa Albida. At the outset, the 72-room VFSL set the group branding style – an inspiring lookand-feel of Africa, with high thatch and wide-open spaces, remarkable locations, superior service, high-quality food and a variety of outstandingly memorable experiences. This has been the credo and recipe for success that has seen a cascading list of accolades for Victoria Falls Safari Lodge. It made such an immediate impact on discerning international tourists that, remarkably, it achieved 73% occupancy in year one!

Lokuthula Lodges


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Incredibly, VFSL has been voted Best Safari Lodge in Zimbabwe for 17 successive years (1996-2012) by the experts of the Association of Zimbabwe Travel Agents (AZTA). It has also been featured in such distinguished global publications as Vogue, Habitat and in 1997 Tatler called it “one of the world’s ten best-kept secrets.” Britain’s “OK” magazine voted it in “the Top 25 resorts of the rich and famous”... and there have been many more awards. Most recently the celebrated Conde Nast Traveler, in its 2012 Readers’ Choice Awards, ranked VFSL as #10 in the Top 25 Resorts & Safari Camps in Africa. Since being showered with all these lofty accolades the Africa Albida Tourism Group, determined to remain the industry leader, has made further

significant strides as confidence grows that Zimbabwe tourism is emerging once again into the bright sunshine. Consider: • In mid 2012 all public areas of VFSL were revitalised and refurbished in a US$300,000 investment. • A new ultra-luxury 20-room block, adjacent to VFSL, has been built and opened in August 2012 as the most exclusive address in town – the butlerservice Victoria Falls Safari Club, costing US$2.7m. • The resort’s homely self-catering units, Lokuthula Lodges, have been totally refurbished and surprise guests with their quality and ambiance at such affordable family rates. Lokuthula is an RCI Gold Crown resort rated in the top 5% resorts of the holiday exchange organisations resorts worldwide. • In 2011, the group made its first foray into another country when opening the five star Ngoma Safari Lodge overlooking the game-rich floodplains of the Chobe River at the edge of the famous park in Botswana. • The Boma – Place of Eating has been expanded to 300 seats and is the most popular and most festive restaurant at Victoria Falls, providing fascinating snapshots of Africa and rousing interactive entertainment. Ngoma is perched on a ridge to provide a superlative vista and comprises just eight spacious suites, each with inside and outdoor showers, luxurious baths, lavishly large bathrooms and private viewing decks. Again, the success has been notable. The visitors’ book is crammed with accolades from delighted guests from all over the world. Trip Advisor rankings and comments have also been instructive in positioning Ngoma as the most superior lodge near Chobe National Park. For the AAT Group the positioning of Ngoma at such a top-quality level and at its supreme wilderness location is admirably strategic. For discerning international travellers seeking best-possible accommodation, while experiencing the majesty of the African bush, the linkage

Victoria Falls Safari Club

Victoria Falls Safari Club

between Ngoma and Victoria Falls Safari Club offers the same superior level and the transfer between the two, on a good-quality tar road, is less than two hours. There is a caveat here. Chobe is home to the largest elephant herds on earth and a mere transfer (especially in the dry months of June – November) often transforms into an amazing safari experience with hundreds of elephants, buffalo, zebra and many other species. As an ease-of-access combination, it’s perhaps the ultimate African Safari Experience – a natural wonder of the world, Victoria Falls, offering so many enticing activities at Africa’s supreme adventure

capital and, just a few hours away (or a short flight) one of the world’s greatest wildlife spots. And all attainable under the trusted umbrella of the Africa Albida Tourism Group. AAT management promises there’s more in store. Plans are afoot, and at an advanced stage, to unveil a massive project that will add immensely to the attraction of visiting Victoria Falls.

Africa Albida Tourism Sales and Reservations Tel: +263 13 43211 – 20 Email:

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Leopard Rock Set high in the picturesque Bvumba Mountains, overlooking neighbouring valleys and mountain ranges, Leopard Rock Hotel is one of Zimbabwe’s most attractive resort destinations.

The hotel has a fine historical tradition, having been operational since 1948. It was extensively rebuilt and refurbished in the mid-1990s and since then it has played host to local and foreign visitors of all kinds, including holidaymakers, business travellers, conference delegates, gamblers and golfers all of whom have something special to enjoy in and around the hotel. Leopard Rock has been a name well known to travellers in Southern Africa since the early 1950s, when – soon after opening – it had the fortune to play host to two very important guests: Britain’s Queen Elizabeth and her younger daughter, Princess Margaret. Both women loved the hotel and its setting and the Queen Mother said at the time there was “nowhere more beautiful in Africa.” This fame spread and for most of the succeeding years, the hotel has hosted many other guests who have discovered and enjoyed all or some of the features that the Queen so clearly found endearing. The hotel can be found in the Bvumba Mountains of Zimbabwe’s Eastern Highlands and is, in fact, one of the two highest-situated hotels in the country, nearly 2,000 metres above sea level. Bvumba is a word meaning ‘mountains of mist’ and this accurately describes the scene often found at the hotel


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and surrounding estate, especially during the rainy season and in the winter months. Fungai Makani, general manager of the hotel, said guests were always most fascinated by the positioning of the hotel, adjacent to the Chinyakwaremba Mountain, half of which ‘fell down’ thousands of years ago and created a perfect perch for the hotel, now lying at its foot. “They also enjoy our unique range of facilities and amenities, which provide them with enough to keep them busy and active for several days, making simple overnight stops less than fulfilling, in our view,” he said. The Leopard Rock of 2012 has 58 suites and bedrooms, three restaurants, a convivial bar and lounge, a casino, an 18-hole championship-rated golf course, and a venue for small or medium-sized conferences - delegates of which can be accommodated within the hotel and in neighbouring hotels and lodges. The construction of the hotel features a French Chateau style, with turrets and other features that make the buildings both attractive and in keeping with local surroundings. Within the extensive grounds is a game park, as well as a large area covered with a unique Afro-Montane forest, the last example of this type of forest that covered much of Southern Africa’s highlands thousands of years ago. Within the surrounding Bvumba and Mutare areas are a range of visitor attractions and activities that will keep

guests enjoyably active for a number of days, gaining maximum benefit from the hotel’s positioning. Guests who will find the most enjoyment range from holidaymakers wanting a break, to people holding weddings, conferences and special events, as well as golfers – who will experience a golf course hosting the most attractive views of any in Southern Africa – and people who enjoy gambling in the hotel’s own casino. Refurbishment of the hotel has been a key focus with more than $2-million being spent on it in 2010 and 2011. This activity has brought standards of rooms and public areas to those expected of a modern hotel by even the most discerning international travellers. A new menu was introduced in the hotel in late 2012, devised by executive chef Gerald Tevera and his team, which includes popular dishes from the previous menu, along with a selection of new dishes that

bring a fresh and exciting approach to the Leopard Rock dining experience. Mid-week specials are run by the hotel to encourage visitors to come between Sundays and Thursdays, making the most of an area where much of the tourist traffic is weekend-based. During school holidays, an entertainment director is engaged to oversee children’s activities, which range from games and use of the hotel pool, to game viewing trips, walks through the ‘enchanted forest’ around the hotel and fun competitive events. In 2011 and again in 2012, the hotel was named Zimbabwe’s Best Resort or Country Hotel by the Association of Zimbabwean Travel Agents; an honour that has stimulated the hotel staff to redouble their efforts to be one of the best hospitality operations in Southern Africa, according to Mr Makani. leopard-rock-hotel Best of Zimbabwe


Meikles Hotel Nearly a century of service has made Harare’s Meikles Hotel one of Africa’s best-known hospitality establishments; with a reputation for excellence in accommodation, cuisine, entertainment, functions and conferences that has grown steadily since the hotel was first opened in November 1915.

Now a modern five-star hotel and a member of The Leading Hotels of the World, Meikles has played host over nine decades to tens of thousands of the world’s most discerning travellers, among them some of the biggest names in entertainment, sport, business and politics – recent years including people like Michael Jackson, Akon, Hillary Clinton, Andre Agassi and John McEnroe. The tradition of Meikles, complemented by its willingness to innovate and set trends, as well as exceptional standards in all areas of operation, is the key to its special appeal to people from all over the world. Feedback over the years shows that guests enjoy the ambience and the unique range of features that make Meikles what it is today. Done so consistently for almost 100 years, this is what has helped it win a selection of local


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and international awards for excellence in accommodation, cuisine, beverages, service and standards. A major refashioning exercise has been undertaken in the hotel’s north wing, with a complete revamping of public areas, rooms and suites and infrastructural facilities and services. This $7,5-million project has helped ensure the hotel heads towards its centenary with a fresh new look, and that Meikles is geared to serving an expected upturn in visitor arrivals in coming years. Located in the central business area of Harare, overlooking the attractive and often spectacularly colourful Africa Unity Square, Meikles has 317 bedrooms and suites in two tower blocks that give excellent views across Harare city and its suburbs. Among the range of accommodation is the Club area, which contains rooms and suites with additional exclusive facilities such as a lounge, dining room, massage service and electronic-lounge for Internet and email connection.

Added to this are two leading restaurants – including the world-famous La Fontaine – and a selection of bars and lounges, a rooftop swimming pool and 15 conference rooms catering for gatherings of up to 500 people. Other services and facilities expected of a modern hotel by travellers of all kinds are also to be found in Meikles, ranging from a business centre, to on-site secure parking; from a gift shop, to a special Club Lounge for guests in the Club suites of the hotel. Meikles’ management is particularly keen to ensure that visitors get the most from their stay in Harare and they encourage local sightseeing visits to areas of interest, with special emphasis on shopping, cultural attractions and sights ranging from game parks to botanic gardens. Harare is a diverse and interesting city, with a wealth of attractions for visitors - and Meikles helps ensure that guests obtain full exposure to and enjoyment of all this.

Meikles Hotel – Zimbabwe Jason Moyo Ave P.O. Box 594 Harare, Zimbabwe Tel: +263 4 251 705/707 721 Fax: +263 4 707 753/4 Reservations Direct Line: +263 4 250 550 Email: General Manager: General Enquiries: Reservations: Sales: Banqueting and Conferences: Food and Beverage: fbmanager@ Best of Zimbabwe


Chapter 4 Dining and Nightlife

Africa Albida Tourism - altogether Africa’s finest Majestically perched on a hilltop that affords a wonderful long-range vista of untamed bush, Victoria Falls Safari Lodge (VFSL) has earned wide international acclaim as one of the most prestigious lodges in Africa.

The Boma – Place of Eating The Boma – Place of Eating is Zimbabwe’s supreme ethnic restaurant, providing international guests with a festive and interactive experience every night on property at Victoria Falls Safari Lodge Resort. So popular is The Boma as a “must do” event at Victoria Falls that it has been re-designed and its capacity increased to 300. The Boma – ideal for large groups and families alike - celebrates various facets of African life in rousing style. A feast of exotic meats (including game dishes) is prepared on open fires BBQstyle in front of guests and entertainment includes traditional song, storytelling, dance, lifestyle, culture and interactive drumming. 


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MaKuwa-Kuwa Not only is the MaKuwa-Kuwa Restaurant at Victoria Falls Safari Lodge constantly acclaimed as among the finest in Zimbabwe but, in world terms, its panoramic vista is simply astounding and dramatically enriches any dining experience. The lodge’s hilltop location is further enhanced by MaKuwa-Kuwa’s first-floor positioning that commands majestic views over an often prolific wildlife waterhole and a vast tract of pristine wilderness stretching to a distant horizon. It’s an á la carte gem offering international-class fine dining and an array of traditional African dishes beautifully presented. As the flagship lodge’s restaurant, MaKuwa-Kuwa is open for breakfast, lunch and dinner.

Africa Albida Tourism Sales and Reservations Tel: +263 13 43211 – 20 Email: Best of Zimbabwe


Mekka Cocktail Lounge and Sushi Bar Mekka Cocktail Lounge and Sushi Bar is considered to be the best bar and nightclub in the whole of Zimbabwe.

The crisp modern finish places Mekka on par with some of the World’s most popular highend dining experiences; and one would be forgiven for feeling like they’d stepped into a New York or London eatery. With its upscale slick look, definitive elegance and pure hospitality, Mekka provides the best cocktails and sushi in town. The amazing ambience, lighting and friendly staff welcome visitors with open arms each and every time they come through the doors.  Mekka Cocktail Lounge has been running for nearly two years, successfully meeting the great expectations of the people of Zimbabwe. They have maintained their high quality of delivery, attaining international reviews from neighbouring countries. Before Mekka was established, there was no venue to accommodate five-star service to adapt to the market trends within the country. Due to this, Mekka managed to assess all aspects and demands within the sector to offer ‘the


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venue’ which would create the ‘Wow’ effect to whoever came in. Establishing both a local as well as an international clientele base, people usually come for business meetings, social visits or simply to relieve their stress with the themed parties arranged every week. The kitchen offers a vast range of food delicacies from teppanyaki – Japanese-style cuisine, to the finest range of seafood and freshly-made sushi, prepared by internationally trained chefs of the highest degree. It is the only place in Zimbabwe that constantly delivers the finest quality sushi each and every day they open. The cocktails are by far the most sophisticated and best tasting in town and they were specially designed by a world champion cocktail maker from South Africa. Various sushi platters are on offer, including veggie sushi platters, maki rolls with avo, and sashimi platters. The execution is meticulous and the salmon and tuna are perfectly fresh. Even ordering crispy cod or a ‘simple’ plump chicken burger does not disappoint. Professionally trained bartenders provide extensive quality cocktails using the finest products. The sleek, modern bar is a great place to sip on one of the generous colourful cocktails, whose flavours instantly cool and refresh. The wide selection is on display in an especially dedicated separate menu. Events are a major part of Mekka’s operation, where they are able to fulfil recommendations

to ensure 100% satisfaction. The resident DJ provides upbeat music and the latest selections catering for both local as well as international clientele. Mekka is situated in the centre of a premium shopping centre where no provisions for second place are made. They cater with international standards of only the best - from their chefs and management, to the disco lights installed. Diners can choose to eat inside or outside on the balcony, which makes for a pleasant evening in the Zimbabwean breeze. The venue is strictly ‘No Under-21s’ as this allows elite businessmen the opportunity to come in and relax in an environment with no disturbance. Friday night is party time where top local DJs play until the early hours of the morning. For a more comfortable evening without the vibrancy of the Friday night crowd, Saturday night is the ideal

time to enjoy a great evening meal. A wellknown fact; Zimbabwe is a spectacular country with lovely people who are warm and welcoming to all. The entertainment sector has taken a turn for the better and with the great developments, Mekka aims to grow and provide more for people both locally and internationally. In achieving this, they would like to give a better taste of pure Zimbabwean hospitality and show what Zimbabwe is capable of. It should be a point to visit on any trip to Zimbabwe.

Mekka Cocktail Lounge and Sushi Bar Suite AA, Sam Levy’s Village Borrowdale, Harare Zimbabwe Tel: +263 4 885 623/6 +263 772 781 709 Visit us on Facebook: cocktaillounge Best of Zimbabwe


Freshly Ground Every cup matters – from sourcing the finest beans to the smile on the lips of our customers as they savour their last sip. We strive daily to provide coffee made from the selected beans, hand roasted by our highly experienced roast master, prepared to meticulous world-class standards by our artisan baristas and served with a smile in a warm and welcoming environment.

The Freshly Ground Experience Our brand enjoys a loyal and ever-growing following. The experience our customers have of our brand can be described as the sense of excellence communicated by the design elements in our stores; the familiarity of the smell of freshly brewed coffee; the friendliness and banter of the staff; our unique menu offering, brand lingo and lattĂŠ art; as well as the reliability and efficiency of our service. All these experiences are embodied in any Freshly Ground cup of coffee that our customers have grown to love. These are all strengths that ensure that our brand remains fresh and innovative, setting us apart from other coffee shops in Zimbabwe. Our Values As a business that has its origins as a church-based coffee shop, we strongly believe that we are not in the coffee


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FreshlyGround COFFEE BAR

business, serving people – but rather in the people business, serving coffee. The embodiment of that is seen in our stores where we make it our aim to know our customers by name as well as build relationships around the unifying experience that is coffee. As a business entity, we are still grounded in a biblical worldview and work ethic and aim to deliver on our mission to provide the best coffee experience to our customers. We work hard to ensure that this is a value that we maintain even through our strategic partners. Our people Our team is made up of highly skilled and trained individuals. Our expert Roast Master, recognised on the American Roasters Association, roasts and blends our coffee locally. Our Brand and Marketing Director who, having grown up on a coffee plantation in Kenya, has coffee coursing through her veins and is passionate about growing the coffee culture within Zimbabwe. Our Operations Manager, trained in one of the premier coffee houses in South Africa, ensures a vibrant environment for training our own home-grown baristas to extend the Freshly Ground experience. Operations We commenced operations in November 2010 with our first store in Avondale

shopping centre. In the year following we opened an outlet in Mount Pleasant followed by our flagship shop located at Sam Levy’s Village in Borrowdale. We have most recently gone mobile with the first state-of-the-art coffee trailer. Still based in Harare, we have a growing presence in creating synergies with existing coffee shops to serve our coffee and in pursuing franchise outlets. This means we are on the way to being able to serve our gourmet, world standard coffee to all coffee lovers wherever they may be - look out for us wherever you may be around the world as we grow our footprint and take this proudly Zimbabwean brand global.

NB3 Shop 6, Sam Levy Village Borrowdale, Harare Email: Facebook: freshly ground coffee bar Best of Zimbabwe


Pennywise Liquor Centre The Connoisseurs of Premium Quality Liquor and Excellent Service. Centre lies along the gateway to Mutare and Mozambique and to date is the leading onestop-shop for all beverages, alcoholic and non-alcoholic.

Background Pennywise Liquor Centre was established on 19 August 1992. The company is a solid family-run business which was started by the late Mr D Mudimu and his late wife, Mrs G Mudimu. The Liquor Centre is currently under the ownership of Mr Samuel Simbarashe Mudimu; an astute businessman with vast experience in the liquor, beverages and customer relations business. The Vision The company’s vision is to go to the depth


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of the customer’s heart and establish a friendship based on genuine ideals and mutual respect. The mission is to further the relationship by providing high-quality products, unmatched service, while aiming to maintain market leadership. Location Pennywise is conveniently located at the Eastlea Shopping Complex along Samora Machel Avenue. It is endowed with spacious customer parking and surrounded by other leading shopping outlets. The Liquor

The Business The Liquor Centre retails and stocks premium and quality minerals, wines, beers, spirits local and imported and leading labels in whisky, gin, vodka, cognac, champagne, liqueurs and a full range of snacks and necessities. In 2002 Pennywise shot to fame with its branding campaign that was pivotal in establishing it as a Liquor Centre rather than an ordinary bottle store. To further enhance its identity and popularity, the Liquor Centre joined forces with some of the country’s leading event planners and corporates. This further extended their business to managing bars at corporate events, weddings, fairs and individual parties. From providing the full range of drinks to the final delivery, a customer experiences that personalised service that leaves a mark on their shopping experience. Pennywise believes in the celebration of life and its achievements and special moments. That is why they are the experts in providing for and managing any capacity of bar and refreshment requirements. They will advise on your budget requirements and capacity management, and possible risks of loss. If a customer prefers, the Liquor Centre can advise on brand choices and quantities for specific crowds and individual profiles. This has let them capture a large market of nightclub and sports club bar management contracts, which has enabled them to leverage their supply quota to extended market streams. The Liquor Centre offers, among other things; discounts on large orders, a “Sell and Return” facility that enables you to return purchases that have not been opened and consumed. Delivery of drinks to the venue, setting up your bar and even Barmen for hire. Be sure to pop in to Pennywise for your next order of premium quality drinks. You are guaranteed an excellent service you’ll definitely come back for.

Shop 2 & 3, Lindsay House Samora Machel Avenue, Eastlea Harare, Zimbabwe Tel: +263 4 746941 / 746399 Cell: +263 773 044 246 Fax: +263 4 746667

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Chapter 5 Arts, Culture and Events


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National Arts Council of Zimbabwe Championing Arts Development.

Arts and culture is a part of our life as Zimbabweans. We as a nation have various ethnic groups with diverse cultures that are celebrated and appreciated in different forms. It is those intrinsic values that are embedded in each one of us that must be promoted, developed and safeguarded for posterity - hence the existence of National Arts Council of Zimbabwe. The government of Zimbabwe, having noticed the potential of the arts in leading the preservation of Zimbabwe’s cultural heritage, bore out the National Arts Council of Zimbabwe (NACZ) through an Act of Parliament in 1985 as a statutory body. Since then, NACZ has been ‘Championing’ the promotion and development of the arts sector by providing financial support, initiating arts programmes and forging partnerships with key stakeholders in the arts and culture sector. The National Arts Council of Zimbabwe is an organisation of artists, arts organisations


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and arts lovers that supports, promotes and funds the arts in Zimbabwe. We consult with artists and arts organisations on grants, programs and collaborative projects; assist in arts equipment purchases; and advocate at all governmental levels for the arts in our community. Each year, we facilitate four NACZ programs. Quite simply, we don’t make the arts, but through our many efforts we do make the arts happen. Function, Purpose and Role of NACZ The functions of the National Arts Council of Zimbabwe are to: • foster, develop and improve the knowledge, understanding and practice of the arts in Zimbabwe by encouraging the teaching and practice of the arts and their presentation, performance, execution and exhibition to the public; • advise and co-operate with the Government, local authorities, registered arts organisations, or any other societies,

organisations, associations, groups or other bodies or individuals in any matter concerned directly or indirectly with the arts and the teachings or practice thereof; • aim to make a grant in aid of, or provide any other form of financial assistance to, registered arts organisations engaged in or concerned with the practice or teaching of any particular art or its presentation, performance, execution or exhibition to the public (funding necessary); and • aim to incur any other expenditure in promoting the development and improvement of the knowledge, understanding or practice of any particular art (funding necessary). Structure NACZ has a Head Office in Harare, Murewa Culture Centre, as well as ten Provincial offices countrywide to ensure that it interacts and shares ideas with artists and arts/ culture organisations for the development and promotion of the sector. These offices have at least a Provincial Arts Manager and a Programme officer who ensure that NACZ’s roles and functions are fulfilled. No matter where you live in Zimbabwe, there is a provincial NACZ office that has some resources and opportunities for local artists. These offices can be a great asset for all types of artists. Some of the services offered include artist and stakeholder meetings, industrial learning opportunities and arts-in-residencies at Murewa Centre. Different types of program activities are also undertaken. Many provinces also have specific activities and programmes. At the NACZ offices, other resources can be found. These are: art directories, artist registries, and calendars of events, to name a few. The National Arts Council of Zimbabwe facilitates and regulates the activities of registered arts organisations, groups or individual artists. In partnership with other stakeholders and the corporate world, NACZ facilitates the organisation activities aimed at promoting the development of the arts and artistic creativity in the country. Such events and activities include the following: National Arts Merit Award (NAMA) - NACZ recognises excellence in creativity and talent. The major aim of the awards is to stimulate artistic creativity and originality in all arts disciplines in the country. The awards have enabled Zimbabwean products to be marketed locally, regionally and internationally.

Culture Week - A national arts and culture festival to celebrate World Culture Day of Diversity and Dialogue proclaimed by UNESCO around 21 May. Jikinya Dance Festival - A dance festival for primary school pupils. The festival aims at preserving traditional dances, especially among young Zimbabweans and is open to all primary schools in the country. It has led to the promotion and preservation of different traditional dances like Mbakumba, Jerusarema Mbende, Amabhiza, Mhande and Isitshikitsha. Mbende Jerusarema Dance Festival A festival that celebrates the Jerusarema Mbende dance that was proclaimed a masterpiece of the Oral and Intangible Heritage by UNESCO. It is performed by the community of Murewa and Uzumba

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Maramba Pfungwe (UMP) in the North Eastern Districts of Zimbabwe. Indaba - This is a National Arts & Culture Strategy Dialogue held annually to discuss, deliberate and recommend specific courses of action in the creative industries. Arts Development Fund (ADF) - The ADF is a practical instrument in funding the arts in the country. However, the fund has not been receiving enough money, which is where NACZ has also been found wanting for its role in providing funds for arts and culture. Funds permitting in future, we also envisage to revive the ADF Scholarship grant, funding students taking arts-related subjects at our tertiary institutions. The aim of the grant is to provide skilled manpower to administer the sector.


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NACZ has facilitated and partnered in the organisation of Festivals and Exhibitions. These include: • Zimbabwe International Film Festival (ZIFF) • International Images Film Festival (IIFF) • Zimbabwe International Book Fair (ZIBF) • Harare International Festival of the Arts (HIFA) • Intwasa koBulawayo Arts Festival • Sisonke/Tiri Tose kuMakomoyo Festival • Manica Fest, Dzimbabwe Arts Festival, Shangano Arts Festival, Gwanda Arts Festival • Chibuku Road to Fame • Chibuku Neshamwari Traditional Dance Festival Funding of the Arts One of the major roles of the NACZ is to provide funding for the sector. It is because

of this that NACZ established the Arts Development Fund (ADF) to assist artists fund their programmes and projects. Its focus is on project viability and sustainability. The ADF has three aspects of funding: • Loan facility – The loan, which is a revolving fund, is administered through a local bank and is open to individual or group artists, promoters, producers and arts organisations who meet specified criteria. NACZ determines, from year to year, amounts allocated per each art discipline. A selection panel sit to determine deserving artists. • Scholarship – This grant is intended to benefit talented young Zimbabweans who have been or can be admitted to post-secondary training in Zimbabwe to pursue arts and culture related subjects. The grant is aimed at professionalising the arts. • Administrative Grants – These grants are disbursed to registered arts associations for administrative purposes. Grants for other projects or programmes are also considered under this facility. Such projects should have an overspill effect in the arts sector.

Achievements: • 2000: Government policy ensured 75% local content in radio and television programming. • 2001: NACZ founded International Federation of Arts Councils and Culture Agencies (IFACCA) in Canada. Zimbabwe assisted in formation of Arts Councils in SADC countries and the formation of the IFACCA African Chapter, with inaugural meeting hosted by NACZ in April 2010. • 2003: Government gazetted Statutory Instrument 136 of 2003 that allows artists to import musical, broadcasting, recording and PA Systems duty free.

• 2003: NACZ was instrumental in the creation of the Culture Fund of Zimbabwe Trust, a funding body created by artists and supported by funds from SIDA. • 2003: NACZ came up with the policy of Provincial Arts Festival in all the ten provinces of Zimbabwe. • 2004: The first provincial arts festival created was Intwasa Arts Festival koBulawayo. • 2004: Government passed the Copyright and Neighbouring Rights Act (Chapter 26:05) in 2004 which improved the protection of artists from piracy. There is urgent need for the establishment of the Copyright Office and Copyright Tribunal as provided for in the Act. • 2005: NACZ published A User’s Guide to Copyright Law in Zimbabwe as a way to ensure artists enforce the Copyright and Neighbouring Rights Act (Chapter 26:05). • 2005: Zimbabwe successfully lobbied for Jerusarema/ Mbende Traditional Dance to be proclaimed a Masterpiece of the

Oral and Intangible Heritage of Humanity by the Director General of UNESCO in November 2005. • 2006: The Ministry of Education, Sport and Culture handed over the running of Murewa Culture House to NACZ with effect from 1 January 2006. • 2006: After many submissions to the Minister, Statutory Instrument 87 of 2006 read together with Statutory Instrument 166 of 2009 was gazetted and empowered NACZ to charge certain fees and make certain regulations enforceable at law. • 2006: NACZ was supported by UNESCO to carry-out a survey on the contribution of the creative industry to Gross Domestic Product entitled, Research Report: An

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Assessment Of The Contribution Of Arts And Cultural Industries To Economic Development In Zimbabwe. 2006: NACZ published the first Zimbabwe Arts Directory. 2010: NACZ secured funding from Embassy of Spain and Culture Fund of Zimbabwe to update the Directory. 2010: The National Arts Council of Zimbabwe in partnership with Cell Funeral Assurance Company established a Cell-ebrity Funeral Cover which provides decent and affordable funeral cover and services to the artistes of Zimbabwe. 2011: NACZ launched a bigger and better all-inclusive updated arts and culture directory.

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Harare International Festival of the Arts (HIFA) Started in 1999 and held annually in the centre of Zimbabwe’s capital city, the Harare International Festival of the Arts (HIFA) is a six-day, multi-disciplinary Arts showcase. Participants are drawn from Zimbabwean artists and visiting artists from around the world.

Incorporated into the Festival is a comprehensive workshop programme for the public, as well as master classes to encourage skills exchange, networking and collegial inspiration towards the creation of works of high artistic integrity. HIFA is also engaged in various social development programmes, including urban regeneration activities in Harare’s low-income residential areas. An outreach programme for orphans and vulnerable children ensures hundreds of children, from childcare organisations partnering the Festival, attend the Festival free of charge. Extensive efforts are also made to ensure performances from the Festival are taken into outlying areas surrounding Harare and showcased for free for the benefit of members of the public, who are otherwise unable to afford the already highly subsidised tickets. The Festival Objectives are:   • To establish a world-class sustainable event and organisation that contributes to the long-term development of Zimbabwean arts and culture. • To stage a six-day annual festival that showcases the very best of local, regional and international arts and culture in a comprehensive programme of theatre, dance, music, spoken word, applied and visual arts, workshops and street performances.


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• To offer a showcase for the promotion of Zimbabwean artists as well as a forum for exchange with artists from other countries and vice versa. • To establish ongoing workshops and mentoring schemes that give further training in all aspects of arts and arts management. • To celebrate the ability of the arts to bring people from different backgrounds together. • To use the arts as a tool for positive expression. • Using arts and culture as the vehicle,

to contribute to community unity and ultimately positive nation-building. • To explore alternative avenues of employment creation and thus show the value of Cultural Industries in a national context. • To create an event or series of events that are optimistic and offer Zimbabwean youth positive endorsement of their country. • To investigate and establish tested methods of encouraging HIFA as a Cultural Tourism destination that can benefit the country.

Harare International Festival of the Arts (HIFA) P. O. Box A42 Avondale, Harare Zimbabwe Tel: +263 4 300119 300984/300977/309999 +263 772 978 763 Email: Best of Zimbabwe


The Culture Fund of Zimbabwe Trust

About Culture Fund of Zimbabwe The Culture Fund of Zimbabwe Trust is an independent, not-for-profit, non-partisan and development-oriented civil society organisation established in 2006. It is registered in accordance with the laws of Zimbabwe. The Fund focuses on investing in Zimbabwean cultural, artistic and heritage initiatives, with the aim to create a greater wealth and well-being for Zimbabweans. The organisation was founded upon realisation that funding towards cultural activities in Zimbabwe was inconsistent and piece-meal. Local stakeholders and the Swedish International Development


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Agency (SIDA) therefore created an allencompassing vehicle that had capacity to coordinate the various initiatives in Zimbabwe’s cultural and creative sector. Since then, the Culture Fund has promoted a dynamic, diversified and sustainable culture sector imbued with Zimbabwean values and identity. The Culture Fund Role in Zimbabwean Society: Funding Arts, Culture and Heritage The organisation’s key role is to provide grants and technical support to individuals,

registered companies, artists’ work groups, cultural organisations or cultural institutions. Building Partnerships The Fund promotes the use of art and culture as a tool for overall national development. It works in partnership with multi-lateral agencies, community based organisations, civil society, Government departments and NGOs. One of its main funding partners is the Swedish International Development Agency (SIDA), which fosters international development cooperation and channels its resources to culture agents and development projects in Zimbabwe through the Fund. Integrating Society Operating within a complex web of development, wealth creation and nation-building efforts, cultural initiatives cannot operate in a vacuum. The Culture Fund therefore brings together multiple stakeholders in the Zimbabwean cultural sphere and other sectors in integrating society; using the arts culture as an important vector for achieving sustainable development. The Culture Fund Mandate The Culture Fund of Zimbabwe Trust has a mandate to build capacity in the cultural sector through multi-dimensional strategies. These include investing in creative ideas by way of grants and technical assistance. The fund also creates an enabling environment for mainstreaming arts and culture into the national development agenda. Its stated vision and mission are couched in a set of organisational values and implemented through three strategic goals. Vision “A dynamic, diversified and sustainable culture sector imbued with Zimbabwean values and identity which contributes towards wealth creation”. Mission “To contribute to the growth of the culture sector in Zimbabwe by providing finance and technical support to cultural practitioners, institutions and activities”. Strategic Goals • Establish a sustainable Fund with a strong fund management capacity; • Identify talent and create platforms for

innovation and space to grow the culture sector; • Access to finance, markets and capability, skills for culture agents. Core Values The Culture Fund believes that all its business practices should be tested for integrity and that operations should be efficient and quality never compromised. The Culture Fund is committed to being held accountable for adding public value and being open and transparent before its stakeholders. The organisation promotes bold and creative behavior whilst appreciating the importance of achieving a balance through acting as a non-partisan player in the Culture Sector, in all choices and activities. About Culture Fund Programmes In helping address the Arts and Culture sector as well as aspects of national development priorities, the Culture Fund of Zimbabwe Trust supports a broad range of programme clusters. To achieve this, the sustainability of the Fund itself is

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important. This is done through building effective resource mobilisation and fund management capabilities assisted by strong strategic partners, good organisational governance and internal sound systems and procedures. Who do we fund? Zimbabweans or residents of Zimbabwe with legal status as follows: Individual Cultural Agents operating independently, Individual cultural Agents operating as a registered company, Artists or Work Groups, Cultural Organisations, Cultural Institutions. Cross-Cutting Themes for Programmes Gender equity, and particularly the empowerment of women and girls; HIV&AIDS and the vulnerable communities and individuals affected and infected; Artists and Human rights promotion; Good governance, the facilitation of a conducive environment for cultural growth; Environment, including issues around adaptation to climate change. Gender Equity, Youths, Arts Education, Training Development The Culture Fund pays particular attention to vulnerable groups such as marginalised women and youth in rural & urban areas. In so doing, it contributes to the unlocking of their full potential in the cultural and creative economy by bringing their experience, knowledge and interests into the productive matrix. This is achieved through providing grants and technical assistance to projects aimed at uplifting their status. It also supports training workshops aimed at improving the knowledge and expertise of these target groups.

Photo Credit - Shepherd Mutamba

National Pride, Identity and Heritage The Fund has taken an active role in enhancing national pride through supporting initiatives aimed at preserving and promoting cultural heritage. It supports projects that have a national outlook, and which centre on shared customs and traditions of Zimbabweans. This encompasses all expressions of arts and culture, including creative industries, heritage, literature, visual arts, music, theatre and dance.


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Community Empowerment Community training and capacity building initiatives form the cornerstone of a sustainable culture and creative industry. The Fund is fast emerging as the key contributor to community development making positive impact on women, groups, institutions and associations among others. Projects such as the Binga Craft Centre, the Murehwa Community Centre, Pakare Paye Arts Centre, Amakhosi Arts Centre, Jenaguru Arts Centre, the Mbira Centre, the Colleges of Music in Harare and Bulawayo

and the variety of festivals supported each year around the country are a few examples. Talent Search, Development and Showcasing The identification, nurturing and development of talent; especially among the youth, helps create a vibrant cultural environment that leads to artistic excellence. The Fund therefore sets new standards and creates new role models for future generations. The Fund promotes the showcasing of new artistic talent from different genres of the arts by organising and taking part in festivals, exhibitions and tours. This helps increase audiences and consumers of new creative work. Artists and Human Rights Promotion In a dynamic, political and socio-economic landscape, it is imperative for the nation to continuously re-examine and redefine artists and general human rights. Although the promotion of artists’ and human rights is complex and multi-faceted, the Culture Fund is making an invaluable contribution towards the improvement of social cohesion and wellbeing in Zimbabwe through diverse activities. Significant results have been achieved in improving musicians’ rights through the partnerships between the Fund, the African Regional Intellectual Property Organisation (ARIPO) and the Zimbabwe Music Rights Association (ZIMURA). Leadership and Management Skills Development The Culture Fund actively builds industry capacity through workshops, seminars, indabas and international exchanges aimed at developing the leadership and management skills of artists and sector players in areas such as creative enterprise and festival management among others. While the strategic partnership with the National Arts Council of Zimbabwe has enabled training initiatives targeted at their cultural officers and provincial managers, the one with the British Council has transformed the professional skills of many arts practitioners through their creative enterprise training programme. National Strategy for the Arts and Culture (Research and Lobbying) The Culture Fund of Zimbabwe Trust brings an important dynamic to the shaping of Zimbabwe’s national strategy and policy for the Arts and Culture sector. The Fund is involved in multi-faceted projects that address broader policy issues such as the Artist Charter, the seminal Baseline Survey (2008), and the research on the impact of cultural industries on the Zimbabwean economy currently being implemented with the support of the UNESCO International Fund for Cultural Diversity and in partnership with the Zimbabwe Statistical Office (ZIMSTAT).

Production and Access to Markets The Culture Fund promotes an enhanced culture of creativity and production of cultural goods and services by investing in ideas and facilitating their access to appropriate markets. The Fund extends grants to individuals, community groups and organisations for trade equipment, procurement of raw materials, production and marketing locally and internationally. A number of crafters belonging to the Zimbabwe Applied Arts in Craft Association (ZACCA) were supported to create products and sell them at the World Cup in South Africa in 2010. Other artists have been supported to market their products at regional seminars such as COMESA and SADC trade fairs. Information Access and Knowledge Management The Culture Fund empowers individuals, arts organisations and the entire sector to systematically create, share and use sector-specific knowledge and information in order to create desired linkages and wealth. For example, the Culture Fund’s Resource Centre, built with the support of the Swedish International Development Agency (SIDA) and the Royal Netherlands Embassy, is a portal for communication, research and dialogue. Under this initiative, support was also extended to the upgrading of the National Arts Council of Zimbabwe’s Arts Directory 2011 edition, published in partnership with the Spanish Embassy in Harare. The Culture Fund’s Impact on Zimbabwean Society The Culture Fund demonstrates that innovative, home-grown models for sustainable development that promote cultural diversity have measurable impact on wealth creation as well as social well-being. Since 2006, the Fund has extended support to over 600 projects in Zimbabwe. Here are some examples of the support rendered:  Uplifting the status of women and youths International Images Film Festival (IIFA); Cover to Cover children’s creative writing competitions; Young Africa Arts Festival (Chitungwiza).  Arts education amongst children Children Performing Arts Workshop (CHIPAWO); Umkhathi Theatre Group; Inkululeko Yabatsha School of Arts (IYASA) .  National Heritage and Pride National Museums Primary Schools; National Heritage Quiz; Jikinya Traditional Dance Festiva; Dictionary of Shona names by Professor George Kahari.

 Community Empowerment Country-wide festivals support programme; Musical instruments programme for arts groups, institutions and associations; Artist mobility programme.  Artists and Human Rights Advocacy Artists’ Charter for the constitutionmaking process; Intellectual Property rights awareness campaigns and workshops; Intellectual Property research in Binga targeting basket-weaving women.  Information and knowledge management Culture Fund Resource Centre project; Culture Fund Research programme; (Baseline Survey (2008); Cultural Statistics (UNESCO/ZIMSTAT); Minority cultures research programme (Binga, Ndau, etc).  Talent search, showcasing and development Music Crossroads Zimbabwe; Starbrite National Talent Search Completion; Iyasa Provincial Talent Search Completion.

51 Harvey Brown Avenue Milton Park, Harare, Zimbabwe Tel/Fax: +263 4 794211 +263 4 794530 +263 4 794617 Best of Zimbabwe


Zimbabwe Colour Run Join us for the most fun-filled lap you have ever done around the Borrowdale Race Course! As you run, walk, or even get carried or pushed around the course, you will be showered in vibrant colours from several different throwing zones.

Every company in Zimbabwe has been offered an opportunity to be involved in the throwing zones, so prepare yourselves for lots of surprises as you make your way along the happy rainbow course. The run is un-timed and we guarantee you will have many laughs and as much fun as you possibly could imagine on your way around. Once the run is over the exciting event continues with world-class DJs, concession stands and lots of entertainment for the children. Throughout the day we will be helping to raise money for our chosen 2014 charities - AWARE TRUST and The Emerald Hill School for the Deaf; all whilst ensuring that everyone is shown the best party Zimbabwe has ever seen.


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For 2014 we are planning a NEON after-party which will be out of this world! From your little ‘bread snapper’ to granny and grandpa, this day is for everybody and we hope to get the whole community involved in the colourful fun. In 2013 we supported the SPCA and the Emerald Hill School for the Deaf. All our support is “in kind” and we did a lot to help the charities over the year. We even had a colour pup run - which allowed our pets to get involved in the joyful occasion. The 2013 main sponsors were Dulux, Innscor, ZOL, Heineken, Health International and Green Fuel. With only two instructions, the idea is easy to follow: • Start wearing white (you will all be provided with white t-shirts when you sign up); • Finish splashed in colour! Let’s give Zimbabwe a reason to SMILE!


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Rise and Shine for Tiger-time 2013! Team Charter Africom took home the gold at the 2013 Annual Kariba Invitation Tiger Fish Competition – the 52nd in the history of the tournament. It was a nail-bitingly narrow win for the team, who out-fished day two favourites Charter B Hino Swift by just two points (two kilos). The 2013 tournament took place early in October and saw 121 teams take part and a total of 297 out of the 493 anglers catching fish. By Mana Meadows.

Adam Humphreys Ram Tankers with Fish By Gary Hume Kitft

Team Carlsberg Day 3 Catch


Cowboys and Indian


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Cool water temperatures, windy weather and rough lake waters tested anglers’ skills with only two of the top ten teams managing to reach their daily limit over all three days, and total scores were about 20kg off the previous year. Winning captain Mike Stone said that his team also found fishing conditions tough and they only realised they had won

once in the weigh bay on the final day. “It was very close because Nissan came in with a full catch on the third day and we only had 18 fish. We were worried about Remington Gold – but they only had 14 fish. Charter B Hino Swift came in with 17 fish and we knew it was close.” 2013 was the second year in which the Catch & Release sub-tournament took

HAMBA Bamba A - second in Catch & Release Justin Jarvis

Ian Wheeler Charter B Hino Swift with his Nissan to be

Charter B Hino Swift

Triple F Winners of Catch & Release finished 14th overall Tripple F

place with Triple “F” winning for the second consecutive year and finishing 14th in the overall standings with 84.1kg. KITFT veteran Ian Wheeler caught the heaviest tigerfish at 10.42kg, winning himself the Nissan NP200 pickup sponsored by Nissan. Wheeler, of second place team Charter B Hino Swift, has been fishing the tournament since 1979. He was trolling by the cages early in the morning and said he didn’t know it would land him a vehicle when he first caught it. “Once we’d landed it and put it on the scale and saw it was 10.4 kg we discussed if we should race it in to go weigh it before it lost weight. My team members told me to go weigh it and we shot into the weigh bay. We lost about an hour and a half of fishing. After that I lost quite a few nice big fish. I only troll for fish so we caught it trolling – it was 7.30 am. It’s not always guaranteed but the bigger fish are around the cages. The rest of our team were tasked to catch the numbers and my wife and I had to catch the quality.” In 2013, Telecel and Ram Petroleum joined Nissan and Zambezi as new Gold sponsors.

Background on KITFT The Kariba Invitation Tiger Fish Tournament takes place every year on Lake Kariba – usually in the month of October. The tournament attracts a wide cross-section of anglers – from first-time tournament anglers to veteran professionals who never miss a tournament. Its popularity reaches beyond even Africa’s borders – with teams from as far away as Norway and New Zealand having participated in the last few years. The very first KITFT took place in June 1962 when 33 teams took part with 132 anglers representing South Africa and the then Southern and Northern Rhodesias. As the Kariba Dam was only fully completed in December 1958 when the final sealing of the immense dam wall took place, the lake was a very different place in 1962. It resembled a petrified forest and in order to get to open water, fishermen had to negotiate their way through trees strung with spider webs and often snakes snoozing on branches. Fishing areas were further limited by the size of the boats and motors fishermen used and ambitious trips to Spurwing and Forthergill islands were unheard of.

Charter Africom Winners

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The Golden Pilsener Zimbabwe Golf Open The Zimbabwe Open was first played in 1984 as part of the Safari Tour. The Safari Tour was then a collection of events on the African continent that were played by professionals based on the European Tour during their winter.

In 1991, The Zimbabwean Open transitioned and became an event on the Europeanbased Challenge Tour where it remained for two seasons before moving on to the FNB Summer Tour, which became the Southern Africa Tour and is now the Sunshine Tour. During this time, the Southern Africa Tour was held in the weeks leading up to the Nedbank Golf Challenge – which is a tournament attended by some of the world’s leading players. As a result, these players would use the Southern Africa Tour as a warm up to the big money invitational. The Zimbabwe Open Golf Committee 2010 (ZOGC) was created in December 2009 to run the tournament on behalf of the Zimbabwe Golf Association (ZGA). The Zimbabwe Open is currently cosanctioned by the Sunshine Tour and Zambezi Tour, with players from both tours filling up the entries. After a nine-year absence, the Zimbabwean Open made a welcome return with Africom taking up the mantle of title sponsor in 2010, successfully fulfilling its mandate for two years. In 2012, this mandate was taken up by Delta through its flagship brand Golden Pilsener. The tournament was thus renamed The Golden Pilsener Zimbabwe Open. Past winners include major champions such as Vijay Singh, Nick Price, Mark McNulty and Ryder Cup player Gordon J Brand. Previous winners: 1984 - Anderson Rusike (Zim) 1985 - Malcolm Mackenzie (England) 1986 - Stephen Bennett (England) 1987 - Gordon Brand (England) 1988 - Roger Chapman (England) 1989 - Vijay Singh (Fiji) 1990 - Grant Turner (England)


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1991 - Keith Waters (England) 1992 - Mark McNulty (Zim) 1993 - Tony Johnstone (Zim) 1994 - Chris Williams (England) 1995 - Nick Price (Zim) 1996 - Mark McNulty (Zim) 1997 - Nick Price (Zim) 1998 - Nick Price (Zim) 1999 - Jean Hugo (SA) 2000 - Mark McNulty (Zim) 2001 - Darren Fichardt (SA) 2010 - Jbe’ Kruger (SA) 2011 - Theunis Spangenberg (SA) 2012 - Chris Swanepoel (SA) 2013 - Jake Roos (SA) 2014 - Jbe’ Kruger (SA) Royal Harare Golf Club The Golden Pilsener Zimbabwe Open is played at the Royal Harare Golf Club in the country’s capital. Royal Harare was founded in 1898 by a group of golf lovers.

In 1901, it was established at its current location and originally laid out with “sand greens”. First known as Salisbury Golf Club, it was granted Royal Patronage in December 1929. The name changed to Royal Harare Golf Club in 1980 after Independence. The lush Parkland layout seen today is the result of years of innovation and vision. In 1979, Golf Digest voted Royal Harare one of the top fifty best golf courses in the world, outside of the United States. The course was redesigned in 1997 by Nick Price and Steve Smyers. The longer New Course is highly rated by Professionals and Amateurs alike as a “Classic” test of Golf. Best of Zimbabwe


The Book Café Growing from ‘Grassroots Books’ - an alternative bookshop established after Zimbabwean Independence and which survived an attempted bombing by a South African hit squad in the mid-eighties – today this popular space in the capital has evolved into a vibrant performing arts venue, a platform for free cultural expression in central Harare, open six days and nights-a-week throughout the year.

The Book Café offers an all-day restaurant and bar, a well-stocked bookshop, more than 600 cultural events a year, and a meeting place for artists and people from all racial and cultural groups and all sectors of Zimbabwean society. It has been prominently identified by audiences and artists as a critical ‘democratic space’ that facilitates free expression, public discourse, community involvement in arts, a place where people mix in freedom. Its open-door policy welcomes all genres and disciplines as well as new fusions and experiments. Live performances encompass spoken-word, poetry slams, stand-up comedy, literary readings, drama and all types of music, from traditional mbira, jazz and reggae, to hip hop and afro-fusion. Many of Zimbabwe’s best loved and topselling music artists grace the Book Café stage, including superstar Oliver Mtukudzi, popular contemporary African artists Victor Kunonga and Alexio Kawara, acclaimed and widely travelled mbira artist Hope Masike, afrojazz-ists Dudu Manhenga & Color Blu and reggae veterans Transit Crew, along with


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comedians and a host of music and spokenword artists of diverse genres. In partnership with arts development organisation Pamberi Trust, artistic workshops and training programmes run throughout the year, providing young artists with access to rehearsal space and equipment. Pamberi Trust emphasizes gender equality and youth development, with special initiatives such as FLAME (Female Literary, Arts and Music Enterprise) to promote women in the arts, and BOCAPA (Book Café Academy of Performing Arts) open-mic sessions which are wellsubscribed opportunities for new talent. Home to Zimbabwe’s thriving movement of protest poets, the Book Café is renowned for debates on current issues such as land justice or journalistic ethics, and for staging often controversial performances. It has developed strong links with the African music scene, frequently organising cultural exchanges and hosting visiting musicians from around the world. In 2011 The Book Café became a laureate of the prestigious Prince Claus Awards (Netherlands). The jury report read: “The Book Café is awarded for its exemplary support of culture and development in Zimbabwe, for the diversity, quality and wide reaching impact of its activities, for stimulating creativity and fostering aspiring young talent, and for its tenacity

and commitment in upholding freedom of expression in a difficult context”. The award was a momentous achievement for Zimbabwean performing arts, and for Book Cafe, which became one of the first live performing arts venues of its kind in the world to win the global award. The Book Café shared the award with all artists who have contributed so significantly to its

success over the years. In 2012 The Book Café received the National Arts Merit Award from the National Arts Council of Zimbabwe for ‘Outstanding Achievement in Arts Service’.

The Book Café, 139 Samora Machel Ave/6th Street, Harare, Zimbabwe Best of Zimbabwe


Chapter 6 Training and Education


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Watershed College: Marondera, Zimbabwe We are Watershed College, a unique co-educational boarding school that offers a broad academic, agricultural and sporting curriculum from Form one to Upper Sixth.

We are located close to the town of Marondera, some 62.5 km from Harare on the Harare-Mutare highway. That translates to about an hour’s drive at a very safe speed. Set in a country location far from the hustle and bustle of city life, we offer a conducive environment that allows our students to fully focus and concentrate on their educational development. We are a member of the Association of Trustee Schools. (ATS) Through our vision statement, at Watershed we seek to be the leading, most preferred and internationally acclaimed educational institution in Zimbabwe, inspired by the desire to produce world-class high school and agricultural graduates. Over the years, we have striven to fulfill this vision


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and our results speak for themselves. Our highly qualified and professional staff is driven by the mission statement which commits them to providing world-class, all round high school and agricultural teaching and training using state-of-the-art resources and technology in the said conducive environment. The results, as such, have always been and are expected to remain world-class as envisaged in both the vision and mission statements. Watershed College is a Christian institution and as such, our shared core values are informed accordingly. These values include Quality, Innovation, Professionalism, Trust and Integrity, Commitment, Respect and Discipline.

Through these values, the college seeks to influence the weather for a long time to come, through the churning out of graduates who will easily fit into the wider society out there and conform to its standards and expectations. Backed by a supportive Governing Board, we have a long-term plan that will see us lead the way. At Watershed College, we consider many factors in selecting our students. These considerations range from academic to social and do not regard race, tribe, religion or creed. Parents wishing to enroll their sons and daughters with us need only to visit the enrolment office which will furnish them with further details in this regard. This said office is open from 0730hrs to 1300hrs and 1400hrs to 1630hrs, every Monday to Friday, save for public holidays only. As far as the school fees are concerned, at Watershed College we charge fees that cover tuition and boarding. The fee structure is in line with those charged at other comparable Private or Independent Schools in Zimbabwe. We are a non-profit making institution administered by a Governing Board. Apart from the tuition and boarding fees, other fees charged include Cambridge and ZIMSEC external examination fees for IGCSE, Ordinary Level and Advanced Level candidates and The Associated Board of the Royal Schools of Music (ABRSM) candidates. The ABRSM practical

examinations are done in South Africa, while the Diplome d’Etude de Langue Francaise (DELF/French) examinations are run in Harare by the French Embassy. These are deemed necessary for students wishing to pursue their education in French universities around the world. In 2004 IGCSE Music as a subject was introduced. The Music department has attained various awards at the annual Allied Arts Festival. The Marimba band will also represent Africa at a music festival in Brazil in May 2014. Born out of a dream driven by the unwavering, sheer determination and single-mindedness of the founding parents to succeed, Watershed College opened its doors to the pioneer 89 students on Tuesday, 26 January, 1987. The foundation stone at the Administration Block had been laid by the then Minister of Education, the Honourable Dzingai Mutumbuka on Friday, 23 January, 1987. It was a rainbow intake, remarkable for its diversity. Students like Jason Black, were accepted and admitted with varying disabilities. Ever since that wondrous dawn of a new era in 1987, the college has continued to grow from strength to strength with outstanding achievements in academics, sport and from the esteemed College of Agriculture. The college enrolment has since grown to about 500 students. The college’s agricultural diploma course is now on the rise again after a two

year break due to the economic decline experienced by the country in 2008 and 2009. The course is run in conjunction with Africa University in Mutare which accredits the Diplomas. The agricultural department has bred a large dairy and beef herd and poultry which have won various prizes at both the Harare and Marondera annual Agricultural Shows. We have also delivered top quality tobacco annually to Northern Tobacco Floors. Our students are also involved in outreach programmes to help the less privileged members of our society. This is done through clubs such as Interact and Leo, and Gombora girls’ hostel. Donations of various items have been made to Children and Old people’s homes in Marondera. Leo club donated books to an emerging Primary School in Chivhu rural area.

The future looks bright as we embark on massive infrastructural development. On top on the priority list is the construction of a green hall, classrooms and more computer laboratories. Our emblem is an owl which stands for wisdom. The motto is Ex Arduis Florio, which is Latin for “through hard work we prosper”, when loosely translated to English. The school colours are beige and sky-blue, deriving from the sand veldt soil and the clear sky. Indeed, through professionalism and sheer hard work, nothing can stand in our way. With God on our side, nobody can be against us.

P. Bag 3718, Marondera Tel: 0279 23172 Fax: 0279 24106 Best of Zimbabwe


Mainstreaming 21st Century Learning The last few decades have seen many schools invest in PC Labs as an attempt to integrate ICT in education. Various technologies have been touted as ideal, for example PC Labs that include Desktops and thin Clients.













Educators have struggled to fully integrate these technologies because classrooms are special places were the ultimate goal is learning enablement. Classrooms require special technologies that conform to the way that learners work and move around and accommodate changes in learners’ behaviour in such a way that learners not only embrace, but also celebrate the classroom space. Established in 2000, eLearning Solutions is an ecosystem of partners that plan, design, deploy and manage sustainable ICT based 21st century learning solutions. With offices in South Africa and Zimbabwe, eLearning Solutions supports over 500 primary and secondary schools across SADC and COMESA. eLearning Solutions’ starting point is that technology in itself can never be a solution to all the educational problems. Neither can we hope for a quick solution to the problem of equitable access to technology by the majority of our people. We recognise that,


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the twin goals of equity and high-quality education have profound and practical meaning for our economy and society, and we cannot permit one to yield to the other in principal and practice. To do so would deny young people their chance to learn and live according to their aspirations and abilities. It would lead to a generalised accommodation to mediocrity in our society on the one hand or the creation of an undemocratic elitism on the other. Nonetheless, we believe that what Africa chooses to do with technology can be a significant factor in education and training. We also understand that delivering learning materials requires an understanding of the value and strengths of traditional teaching methods and practices. Effective integration follows careful consideration of the ways in which technology can be incorporated to assist in attaining education goals. At eLearning Solutions, we can show you how ICTs can work for you at a price you can afford!

Products and Services Education Transformation Workshops An effective education transformation can help countries to increase student competitiveness, build job skills and competencies, support economic development and provide social cohesion. eLearning Solutions provide consulting in digital learning implementation and adoption. We help policy makers articulate their vision, develop a master plan, implement initiatives and evaluate and adapt these initiatives relative to the vision. We engage with development agencies, multilateral organisations, and non-profits to advocate for education excellence and access. Content Aggregation, Licensing and Development eLearning Solutions has a variety of digital content that focuses primarily on Maths and Science. The content is

interactive, multimedia, has simulations and demonstrations. Learners experience 3D simulations of experiments, assessments with real-time feedback. This bank of digital content stimulates the learner and shortens the learning cycle.

Digital Pedagogy and Professional Development Teaching and learning with technology is, fundamentally, a pedagogical rather than a technical matter, and fluency with technology does not translate automatically into the ability to teach effectively with it. eLearning Solutions provides professional development courses and training for pre- and in-service teachers. These courses equip educators with 21st century teaching approaches and methodologies; and the integration of ICTs in delivery of instruction, the management of 21st century classrooms and the learning. ICT Infrastructure & Facilities We have worked extensively to develop a model classroom environment that is conducive to learning and accommodate changes in children’s behaviour in such a way that the children not only embrace, but also celebrate the classroom space. We design these solutions based on the Framework for 21st Century Learning for Teaching and Learning. The focus is not just on learning the traditional core curriculum that develops the 3R’s (Reading, Writing and Arithmetic), but also on acquiring higher order thinking skills and the 4Cs (Critical Thinking, Creativity, Communication and Collaboration).

Call us or visit our website for more information. ZIM Office eLearning Hub 23 Woodleigh. Corner Blackiston Street and Josiah Tongogara Avenue Avenues, Harare, Zimbabwe Tel: +263 4 799002-4 Cell: +263 772 808704 e-mail:

SA Office Building 16, Woodlands Office Park, Woodmead, Johannesburg. Tel: +27 11 656 5027-8 Cell: +27 83 340 9456 e-mail:

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National University of Science and Technology (NUST) In the heart of the City of Kings, lies the first and the leading Science and Technology University in Zimbabwe, the National University of Science and Technology (NUST).

The University takes pride in distinguishing itself from the rest by living up to the motto “Think In Other Terms,� because it is the nature of a Science and Technology institution to be innovative and to provide research based solutions for sustainable development. NUST has six Faculties, which include Applied Sciences, Industrial Technology, Medicine and the Built Environment, Commerce and Communication and Information Science. Through the faculties with a bias towards Science, NUST commits to the advancement of knowledge towards the diffusion and extension of Science and Technology through teaching, learning, research and outreach. Every year since 1995, and still going forward, NUST churns out world-class graduates that are in great demand within our borders and the world over. Having attained 20 years of existence in 2011, NUST is still going - stronger and better - producing the best for the world. In


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addition to the faculties, NUST also has the Institute of Development Studies (IDS) and the Graduate School of Business. Research and Innovation has been NUST’s drive to success. Our Academic staff led by Professors have engaged in research activities that have not only earned the University accolades and awards but have brought sustainable solutions to the communities. NUST has also been proud to showcase its research outputs through participating in the Research and Intellectual Expo and the annual Zimbabwe International Trade Fair (ZITF) amongst other notable events. In 2011 and 2012, NUST scooped the top prize for showcasing the Nano-Filter water purification project. This project has already received funding from the government to set up a small-scale pilot project. Only a university that thinks in different terms can achieve this. As part of its community outreach programme, to mainstream the culture of sciences, NUST reaches out to school children in different parts of the country

through its Career Guidance Programmes. Throughout the year, the NUST Career Guidance Team is actively involved with high schools, communities and private organisations in a bid to attract school children to the science and technology institution. NUST also hosts different schools that have shown an interest in visiting NUST to get a feel of the science and technology environment. Many children have been inspired by these activities and subsequently enrolled at NUST. NUST’s efforts to ensure that all high school students, particularly the disadvantaged, have an opportunity to enroll at NUST have been illuminated by the NUST Schools Enrichment Programme (NUSTSEP). The programme, initiated by the Department of Applied Mathematics, aims to demystify the notion that Mathematics is difficult, the greatest reason why students fail the subject and thus fail to enter university. Applied Mathematics lecturers teach O’ level students and their teachers Mathematics every weekend during the school term and

for two weeks during the school holidays. The results of this programme have been evident in our enrolment statistics and the subsequent launch of the Matabeleland Mathematics Association (MATMA). NUST values its ties with Industry and Commerce and strives to develop meaningful and lasting relations with its partners. The Technopark department, which is a strategic business unit of the University, links the University with industry in a relationship of mutual benefit to both parties. It is the University’s primary objective to strengthen links with industry as this is an obvious lifeline to the University. We have emerged as a leading University in our industry.

National University of Science and Technology Cnr Cecil Avenue/Gwanda Road P. O. Box AC 939 Ascot, Bulawayo, Zimbabwe Tel: +263 9 282842 Email: Best of Zimbabwe


Harare Institute of Technology (HIT) HIT offers unique degree programmes.

Harare Institute of Technology (HIT) is a unique Zimbabwean state university whose mandate is the development, incubation, transfer and commercialisation of technology as well as producing human capital for rapid industrialisation. It is the country’s most energetic and responsive university offering high-quality academic programmes to students seeking unparalleled educational opportunities and continuous professional development. HIT’s uniqueness lies in providing practical oriented technology degree programmes that are underpinned by technoprenuership, and facilitated by the state-of-the-art workshops, laboratories and facilities. HIT has focused on a plan that seeks to bring tangible results in a short period in research, technology transfer, incubation, and commercialisation for the rapid industrialisation of the nation through its Strategic Plan Designing the Future: Vision 2015.

Harare Institute of Technology offers practical oriented degree programmes. An Industrial and Manufacturing student operating a CNC machine.

University Schools The University is currently offering four-year Bachelor of Technology Honours degrees. Currently there are four Schools offering the following degrees: School of Industrial Sciences and Technology • B. Tech (Hons) Food Processing Technology • B. Tech (Hons) Pharmaceutical Technology • B. Tech (Hons) Polymer Technology (to be launched soon) • B. Tech (Hons) Biotechnology School of Engineering and Technology • B. Tech (Hons) Chemical and Process Systems Engineering • B. Tech (Hons) Electronic Engineering • B. Tech (Hons) Industrial & Manufacturing Engineering • B. Tech (Hons) Materials Engineering (to be launched soon) School of Business and Management Sciences • B. Tech (Hons) Financial Engineering • B. Tech (Hons) E-Commerce

HIT Food Processing Technology degree programme students doing practicals in the laboratory.


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School of Information Science and Technology • B. Tech (Hons) Computer Science • B. Tech (Hons) Software Engineering • B. Tech (Hons) Information Technology • B. Tech (Hons) Information Security and Assurance

Library Facilities The HIT library has an appreciable collection of books in various technological areas adequate for undergraduate and postgraduate research. It has embraced Information and Communication Technologies (ICTs) by subscribing to important academic journals and the e-granary available online. Harare Institute of Technology has come up with a unique brand of education that focuses on bringing rapid industrialisation to Zimbabwe. Centres that promote this are: Technopreneurship Development Centre (TDC) The TDC is an integral component of HIT that is driven by the philosophy that technopreneurs can be created and developed with appropriate business technopreneurial skills, attitudes and motivation. Through its courses, the TDC inculcates technopreneurial values amongst students in order to develop knowledgeable and technological entrepreneurs through the institute’s academic programmes. It also enhances the capabilities of new and existing entrepreneurs through technopreneurial development programmes. Through this centre, HIT produces graduates that can set up hi-tech enterprises on their own.

HIT 2012 Graduates in a celebratory mood soon after being capped by President R.G Mugabe at the Third Graduation Ceremony.

Technology Centre (TC) The main purpose of the TC is to promote (the development of) production and manufacturing activities from the various academic units within the Institute, as well as to take orders from industry and commerce. The TC has distinct and complimenting sections, which are Research, Consultancy, Technical Training and Production. These units link all school expertise, workshops and laboratories of academic units in an inter-disciplinary and multi-disciplinary approach to enhance training, research and development. TC’s set-up also links all academic departments to provide tailor-made interventions responsive to industry’s needs.

Science Park The Institute is establishing a science park whose responsibility is the bringing together of ideas and people with knowledge and financial strength. The other motive is to seek the rejuvenation and growth of the industrial sector through the incubation and promotion of start-ups and business development in defined technology areas whilst promoting applicational research and development. To this end, the Institute has registered a separate business entity called InstiHoldings as a commercial vehicle that enables commercialisation of successful research and development from key institute units. It has the following companies under its ambit: • Instifoods • Institools • Instisoft • Institronics • Instiherbs.

Technology Education Centre (TEC) TEC is a strategic centre of HIT that focuses on the pedagogy of science, engineering and technology (SET). The Centre recognises the strategic role Research and Development (R&D) plays as a vehicle for technological innovation and offers programmes to all those interested in teaching and research at higher educational institutions.

To date, there is Instifoods, which has started operating and is producing: soy-yoghurt, soymilk, soy-sour milk, ice-cream and mineral water. Full commercialisation is underway as the research and development work has now been completed. Through its Strategic Plan, Designing the Future, Vision 2015, HIT has set strategic networking and establishment of partnerships

as one of its key performance areas. The University, therefore, seeks collaborations with world-class universities in order to develop first-class infrastructure and Standards, benchmark HIT with the best Science and Technology universities, support new graduate studies, exchange academics, students and non-teaching staff, support research that can make a major global impact, produce outstanding graduates who are responsible citizens and who can become global leaders, as well as accelerating the development and application of technology in consonance with the industrialisation of Zimbabwe.

Ganges Road, Belvedere, Harare Tel: +263 4 741422-36 Email: Best of Zimbabwe


Chapter 7 Corporate and Business Profiles


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African Cent


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tury leasing

Registered Office African Century Leasing 153 Josiah Chinamano Avenue Harare Zimbabwe Tel: +263-4-705503; 708435 Fax: +263-4-707393 Email: Website:

African Century Leasing (ACL) African Century Leasing (ACL) was established as the first dedicated leasing company back into the Zimbabwean market post the introduction of a multicurrency environment. ACL is a focused leasing outfit providing asset finance to the productive sectors of the economy. ACL opened its doors to the public on the 9th of February 2011, following licensing by the Registrar of Companies, the Reserve Bank of Zimbabwe and the Zimbabwe Investment Centre. The company was formed with the aim to recapitalise the industry. We have established leadership in the leasing industry with unparalleled passion, capacity and quality service. ACL offers real opportunity to establish and develop businesses faster and more cost-effectively with reduced capital outlay. Our Values Respect Integrity Teamwork Innovation Excellence

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AFRICAN CENTURY LEASING First Class Asset Finance ACL finances a wide range of movable assets in various sectors of the economy. The assets encompass tractors, trailers, centre pivots, buses, passenger motor vehicles, haulage trucks, excavators,




amongst others. The leases are payable through monthly rentals over a period of up to thirty-six months.

Leading position in the leasing market in Zimbabwe ACL is the first institutionally formed leasing company in Zimbabwe after a decade long of economic meltdown. Hence ACL has the firstmover’s advantage in the market which is critical in establishing a clear understanding of the market.

Product innovation and flexible terms ACL offers tailor-made lease products to suit customers’ needs in the various sectors of the economy.

Technology-enhanced and scalable operating platform ACL has advanced systems that enhance performance by automating key processes.

Experienced management team ACL’s senior management team has extensive experience in the financial services industry.

Quick Turnaround time Submit an application and it takes a maximum of four days to process a payment to a supplier.

Capacity ACL has the capacity to finance any approved facility. Registered Office African Century Leasing 153 Josiah Chinamano Avenue Harare Zimbabwe Tel: +263-4-705503; 708435 Fax: +263-4-707393 Email: Website:

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REDAN... a true Zimbabwean journey! This successful Zimbabwe fuel service brand has come to be known and respected as a home-grown, uniquely formulated and established composite company.

Born in one of the harshest economic eras of Zimbabwe’s history, Redan was conceived as a singularly unique response to a highly volatile market that offered glaring opportunities to those who dared to think differently. Fast-forward to 2013 Redan enjoys significant market share in the retail and bulk petroleum supplies industry because of its consistency and efficiency in delivering beyond the customer’s expectations.


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Today, Redan is a multi-faceted and evolved oil firm which manoeuvred the country’s worst economic murky waters by applying unusual but ethical innovations, seeking to address more than a selected segment - but a national market. Redan was able to do what for many was just wishful thinking – to ensure reliable fuel supply. Beginning with a staff complement of three and growing over the past decade to over 500 employees around the country, including a dynamic

management and service team, the journey has been rewarding for the firm and its customers. “I remember opening our first service station in Harare at Amby in 2005, closely followed by Lewisam and Chitungwiza in 2006. The success of these sites laid the foundation for our expansion to currently 70 service stations - and along the way we have learnt how best to grow and manage the business for our customers,” said Tafadzwa Chigumbu, founding Managing Director of the company. “In addition to the retail network that is evenly spread across the country – and growing – Redan has also put in a lot of investment in strategic depots located in Harare, Beitbridge, Chirundu and Victoria Falls to ensure accessibility, convenience and security of supplies for all our customers.” Redan is credited with having introduced and managed the most efficient and userfriendly ‘bar-coded fuel coupon’ system in Zimbabwe during the country’s hyperinflationary times in the early 2000s. The fuel coupon enabled many individuals, families and companies to enjoy reliable supply and the coupon’s credibility was so significant that it caused a “de-facto” transactional currency. This organisational attitude and value-system for excellence was imbedded at the formation of Redan and has become a cultural strength that is packaged in the continual diversity of products and services. Over the years, the management has continued to review and engage new internal and external systems to benefit the customer and guarantee the company’s sustainability and re-invention. With so much dependent on technology, Redan is afoot with plans to evolve aspects of its delivery channels and customer experience. The company is moving towards “cashless” fuel purchases, boutique forecourt stores and ‘smart generation’ services. At the core of the administration, management and team dynamics are the customer’s experience and the duty to fulfil expectations in the city, suburbia and also the highway. As a testament to the comfort and confidence Zimbabwe has for Redan, the company was recognised by the Marketers Association of Zimbabwe (MAZ) Super Brand 2011 award in the “best category for oils, fuels and lubricants”. “We take pride in being recognised as a leading brand but we also recall how we are the company that served the longest fuel

queue – from Amby to Enterprise road – of almost 10 kilometres but again, that’s just a demonstration of our desire to serve. That’s what we value most – our service to our customers,” commented Saskia Culverwell, who has been with the company from the very beginning. Redan has a very clear path of pursuit in Zimbabwe and certainly, the region, as its progressive model is adaptable to different environs that demand a compact and relatable service culture. All of Redan’s service stations are fully equipped with dispenser tools for diesel, petrol, liquid petroleum gas and pressure, while maintaining the highest standards of safety. It is quite telling that the vision of Redan is not theoretical but an actual

deliverable that is heavily knit in the fabric of the company’s combined efforts - and the last decade carries evidence towards becoming “the leading oil company and employer of choice in sub-Saharan Africa”. The recognisable results to date have been deliberately achieved by the individual and corporate attitude of Redan’s team members; and the future of what will come from seeking a higher level of excellence will go towards cementing the brand equity. While the journey of Redan continues from every organisational and functional aspect, as our pay-off line boldly exclaims, it remains our dedicated focus to ensure that we “make your journey better”. Best of Zimbabwe


Powering Zimbabwe into the future Zimbabwe Power Company (ZPC), incorporated in 1996 as an investment vehicle in the generation of electricity, became operational in 1999. 

It has been authorised to construct, own, operate and maintain power generation stations for the supply of electricity. ZPC currently operates four coal-fired power stations - Hwange, Bulawayo, Munyati and Harare thermal stations - and one hydro power station, Kariba South Power Station. All five have a total of 1960MW installed capacity. Each holds a generation licence from the Zimbabwe Electricity Regulatory Authority (ZERA). The company’s mandate is to generate electricity for the domestic market. The Small Thermal Power Stations operate as embedded generators but are only dispatched to meet supply shortfalls:

• For strategic system security. • To cover constraints on the national grid. • To provide an alternative to imports, reducing demand on foreign currency.

• To sell electricity to domestic market 126

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through PPAs with Zimbabwe Electricity Transmission and Distribution Company (ZETDC). Vision and Mission To be the leading supplier of energy and related services in the region. To generate electricity and supply energy-related products through environmentally-friendly technologies. Values • Teamwork • Environment • Customer • Creativity • Professionalism • Social Responsibility Hwange Power Station Situated in North West Zimbabwe, Hwange Power Station is the largest coal-fired power station with 920MW installed capacity comprising of 4x120MW, built between 1983 and 1986, and 2x220MW units, built between 1986 and 1987. All six units are available and currently generate about 40% of the country’s electricity needs. Coal is delivered to the station by an overland conveyor belt which is 6km long from Hwange Colliery Company Limited (HCCL) as well as by trucks from Makomo and Coalbrick mines. Water is piped 44km from the Zambezi River and pumped into two 150,000m3 reservoirs next to the station. Hwange Power station operates as a base load station, with its availability averaging 80% and a plant load factor of 65%. Its management was transferred to ZPC in January 2001 – the first in the sector’s restructuring exercise. The nearly 700 staff members are housed by the station and have access to three clinics, pre-schools, two primary schools and a secondary school - as well as recreational facilities. Kariba South Power Station In 1958, the Zambezi River was dammed at the Kariba Gorge to supply power to Zimbabwe and Zambia - and Lake Kariba began to form. In 1956, engineers began a cavern for a power station 174 metres below the ground and by 1959, the first generator was commissioned. All six generators were operational by 1962, with a capacity of 666MW. The station has since been

uprated to 125MW per unit making the total installed capacity 750MW. Electricity is generated by drawing water from Lake Kariba. After passing through the turbine and producing power, water at is passed through to the tailrace. This is discharged downstream back into the Zambezi River. The Zambezi River Authority (ZRA), a statutory body formed by the Zimbabwean and Zambian governments, is responsible for the allocation of water used by Zimbabwe’s Kariba South and Zambia’s Kariba North Power Stations. Harare Power Station Located in the Workington area of Harare, Station 1 was commissioned in 1942 but was decommissioned in 1970. Station 2 had an initial capacity of 75MW on commission in 1955, but was de-rated to 20MW due to uneconomical units. With a capacity of 60MW, Station 3 consists of pulverised fuel-fired boilers. Stations 2 and 3 operate independently but are linked electrically through four interconnector transformers. Bulawayo Power Station Bulawayo Power Station is connected to the national grid. It was commissioned between 1947 and 1957 and joined the Zimbabwe Electricity Supply Authority in 1987. Unbundling of business units resulted in the plant joining ZPC.

The station was refurbished in 1999 and capacity is now 90MW with an average generation of 30MW. It upholds ZPC’s objectives – to achieve operational excellence by improving plant availability, reliability and efficiency, to international standards. Munyati Power Station Munyati Power Station is situated 5km off the Harare-Bulawayo Road. Built between 1946 and 1957, the thermal station originally had a capacity of 120MW, with current capacity at 100MW. Coal is railed from Hwange Colliery over 618km. Water comes from Sebakwe River through a 23km-long canal and Munyati Weir through a 3km pipeline. Most of the 147 employees are accommodated by the station with excellent facilities, including a clinic, primary school, secondary school, and a library. Social Responsibility ZPC endeavours to be a responsible corporate citizen by supporting the surrounding communities. It launched its inaugural scholarship program in 2012. Of the 32 scholars awarded with the scholarship, 20 are A-level students. This initiative is also a tool for capacity building of potential employees. ZPC operates schools in Hwange and Munyati. Supporting education is fundamental to ZPC to aid the realisation of the Millennium Development Goals.

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Adam Bede Adam Bede is Zimbabwe’s Premier manufacturer and retailer of solid hardwood furniture.


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Its furniture caters for the executive office and the home - the range spanning from desks, chairs, wall units, boardroom tables and chairs, reception counters, coffee tables, lounge suites, dining rooms, bedroom suites, built-in bedroom cupboards, fitted kitchens, bars, balustrades, and many other exciting occasional pieces. Adam Bede has three retail outlets, namely: The Exhibition Park (Showgrounds) showroom; Enterprise Road showroom; and a shop at the Westgate Mall. These are manned by very helpful and professional sales staff. Adam Bede prides itself in quality investment furniture which comes with a 12-year structural warranty. Adam Bede furniture is a must for the discerning individual seeking durability, class and style.

Exhibition Park Contacts Stand no. 21st - 22nd Avenue, Exhibition Park, Samora Machel, Harare Tel/Fax: +263 4748644 754458/ 754540

Westgate 4 Fountain Court, Westgate Mall, Harare Tel: +263 773002360

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Chapter 8 Technology and Communications


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Postal and Telecommmunications Regulatory Authority of Zimbabwe (POTRAZ) Established in terms of the Postal and Telecommunications Act [Chapter 12:05] of 2000.

VALUES • Integrity • Transparency • Team work • Responsiveness • Predictability TYPES OF LICENCES POSTAL SERVICES This category of licences has the following classes. • Postal Service (General). • Commercial International Courier and • Commercial domestic Courier. TELECOMMUNICATION SERVICES This category of license has the following classes • Public Fixed Telecommunication services • National Mobile Cellular Service • Public Data Network Services • Internet Access Provider services • Private Telecommunication services • Private mobile radio communication. POTRAZ MANAGEMENT POTRAZ is presided over by a seven member non-executive Board of Directors appointed by the President of Zimbabwe and are responsible for regulating various activities within the postal and telecommunications sector. The Board appoints a Director General, who is responsible for the day-to-day operations of the Authority. POTRAZ is mandated by law to issue licences in the Postal and Telecommunications Sectors and performs numerous other functions which include: • Allocating the radio frequency spectrum in Zimbabwe. • Ensuring that the quality of postal and telecommunications services meet acceptable standards. • Promoting and encouraging the innovative development of postal and telecommunication services. • Representing Zimbabwe Internationally in matters relating to postal and telecommunication services. • Monitoring tariffs charged for


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services to ensure affordability.

• Promoting the interests of consumers in terms of quality, variety and availability of services. • Promoting competition among players in the sector. MISSION STATEMENT. VISION A world-class, fair and competitive regulatory environment with universal communication services throughout Zimbabwe by 2020. MISSION To regulate the communication sector and promote the sustainable development and provision of universal communication services.

UNIVERSAL SERVICE FUND The Universal Service Fund (USF) was established by an Act of Parliament [Postal and Telecommunication Act (Chapter 12:05)] of 2000 and the Fund was vested in the Postal and Telecommunication Regulatory Authority of Zimbabwe (POTRAZ) as trustee. The main intention of the fund is to provide funding for extending communication networks beyond the borders of economic viability to reach marginalised communities in rural areas throughout Zimbabwe. USF intends to provide basic access of voice and postal services to all irrespective of their geographical location. This is the flagship of the Fund hence the concerted drive to install shared passive base station

infrastructure throughout. Over and above this the Universal Services fun also supports the provision of backhaul transmission network to rural ICT centres at post offices, mobile post offices, post buses, mobile internet connectivity for rural schools. This speeds up network rollout to cover the entire country. CONSUMER PROTECTION. As a consumer in the postal and telecommunications sector you have the following rights. • Choice: You have the right to select service provider of your choice. • Disclosure: You have the right to receive clear and complete information about rates for products and services on offer. • Privacy: You have the right to personal privacy. • Quality: You have the right to high quality products and services. • Timely, accurate bills and redress: You have the right to clear, easy understandable bills for services and prompt redress for any anomalies related to such bills. • Emergency services: You have the right to emergency services. • Consumer education: Consumers have

the right to be and educated on their rights. • Redress: You have the right to lodge a complaint and get an amicable resolution.

Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) Block ” A” Emerald Business Park. 30 The Chase P.O. Box MP 843.Mount Pleasant Harare, Zimbabwe Tel: +263 4 333032/46/48. Fax: +263 4 333041/333014 Email: Best of Zimbabwe


TriplePlay Communications TriplePlay Communications is a private company, located in Harare Zimbabwe, Gaborone Botswana and Lusaka Zambia.

It was established in 2007. The company endeavours to provide integrated VSAT communication solutions to enterprises across all industries, as well as private individuals. Our target market is predominantly within the Sub-Saharan African region. TriplePlay Communications is extremely competitive due to our cost-effective bandwidth and our ability to provide


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customised VSAT solutions to our clients. These two aspects, as well as our quality of service, are the cornerstones of our business and this ensures our customer satisfaction. Our reference site list includes Zimbabwe Electricity Transmission and Distribution Company (ZETDC) with 60 sites, Zimbabwe Power Company (ZPC) with three sites, BancABC with 10 sites, EcoBank with one site, Marange Resources with two sites,

ZMDC with 6 sites, Grain Marketing Board with 13 sites, Botswana Post with one site and Border Timbers with one site. Mission Data communication and infrastructure are the heartbeat of every corporate company anywhere in the world. The requirement for the data communication for those companies ranging from general

Mr. Ashby Daniel Nduna: Managing Director of TriplePlay Communications.

and basic usage to specific and highly sophisticated requirements that demands high-quality services and expertise. TriplePlay Communications provides services very customised and high service level to customers in this category. The company has established a strong presence in the VSAT Enterprise Market in Southern Africa with low cost equipment and affordable pricing. TriplePlay Communications and its distributors will offer the service levels and value-added services expected from enterprise customers. The Company is ready to take the success of its low-cost, high volume consumer platform and hit the traditional VSAT market full force in Southern Africa. We have penetrated the market with our products and services called TRIPLEPLAY i.e. Data, Voice and Video. Strategic Relationships TriplePlay Communications has strategic relationships with: • iDirect • Intelsat • Stratosat • Altobridge • Antesky TriplePlay Communications benefits from these relationships by receiving very

competitive pricing on most of these services, allowing the company to offer competitive pricing on its services to customers. In the future, the company plans to collaborate with backbone providers, wholesale carriers, and other strategic organisations to:

• Reduce cost of goods and services utilised. • Increase the number and variety of goods and services offered to customers. • Chart the growth of the company into new territories. TriplePlay Communications Company Directors Our company directors are: Mr. Ellman Chanakira: Chief Executive Officer of Twenty Third Century Systems Mr. Albert Joel Nduna: Chief Executive Officer of Zimbabwe Reinsurance Company Mr. Alex Marufu: Chief Operating Officer of Twenty Third Century Systems Mr. Ashby Daniel Nduna: Managing Director of TriplePlay Communications Mr. Robert Ndlovu: Engineering Director of TriplePlay Communications.

Mr. Robert Ndlovu: Engineering Director of TriplePlay Communications.

The Network Integrator where IT and Telecom Meet 20th Floor, Karigamombe Centre Crn Samorah Machel Avenue/Julius Nyerere Way P O Box MP1353 Harare, Zimbabwe Tel (Office): +263 4 252686 252716 / 749320 Fax: +263 4 749118 Best of Zimbabwe


NetOne Cellular Private Limited

has shown its commitment to its customers by installing a second Mobile Switching Centre (MSC) in the second largest city of Bulawayo and installing additional base stations around the country. This has led to an improvement in network quality and at the same time addressing congestion for all users.

Vision- To be the home of seamless communication solutions for anyone, anything, anywhere, anytime by 2020. Mission- To provide access to appropriate communication solutions for social and economic development of the country. History NetOne is the first cellular network operator in Zimbabwe based on Global System for Mobile Communications (GSM). The company was launched with 500 lines during the World Solar Summit in September 1996 in Harare. NetOne, a private company wholly owned by government, was formed as a subsidiary of the Posts and Telecommunications Corporation (PTC) in 1996. Its main focus and objective was to introduce and offer mobile cellular telecommunications to complement the fixed line telecommunication services offered by PTC. Since then, service has been extended to all cities, towns, tourist resorts, mining, farming and rural areas. NetOne boasts of the widest coverage in Zimbabwe. NetOne has a number of key channels for acquiring customers, including connecting through Service providers namely Firstel (Pvt) Ltd and Zimpost Outlets and its own flagship shops branded as One World shops. NetOne and its Service Providers offer a wide range of services including sale of SIM cards, handsets, airtime and the dispatch of customer bills. The network has since expanded from five hundred to an aggregate customer base of more than a


Best of Zimbabwe

million subscribers. Apart from offering the basic telephone service, NetOne also offers supplementary and Value Added services like Vehicle tracking and monitoring, International roaming, Fax, data, Voice mail, Equipment Identity register, SOS and Short Message Services (SMS). On the 4th of September 2006, NetOne celebrated: • 10 years of industry leadership. • 10 years of engineering and communications excellence. • 10 years of public communications. • 10 years of successful enterprise and widest coverage. In its core business of communications, NetOne takes the stance and belief that communication defines humanity and brings people together regardless of distance. It is for this reason that it has proved to be the nation’s provider of an effective and efficient cellular network service, bringing communication to all across the mountains and rivers of Zimbabwe. This has seen NetOne coming up with a new image and positioning statement in 2007 to sincerely communicate its commitment to be close to its customers. This means close enough to listen to its customers and talk back to them. Thus NetOne wants to be part of its customers’ world by bringing their worlds closer to them. NetOne endeavours to keep abreast with global telecommunications standards and remain the country’s best network operator. It

MILESTONES AND ACHIEVEMENTS • 1996 - Launched the first cellular service in Zimbabwe • 1997 - NetOne supported 20 000 subscribers geographically throughout Zimbabwe • 1998 - NetOne Launches prepaid cellular services • 2000 - NetOne provided the widest coverage in Zimbabwe • 2001 - NetOne received GSM Best Advert award, which promoted safe use of cell phones while driving • 2001 - NetOne provided disaster relief communications in the middle Sabi following the cyclone Eline disaster • 2002 - NetOne launched Digi card to promote tourism in Zimbabwe • 2002 - NetOne launched SMS based information delivery services such as News, stock market prices, verse of the day, vehicle tracking international SMS etc. • 2003 - NetOne received BID award for world quality commitment • 2003 - NetOne won the best stand design at ZITF and won second best overall design in 2006 • 2006 - NetOne turned ten • 2006 - NetOne supported National Blood Services Zimbabwe and promoted donation of safe blood from schools • 2007 - Successfully rebranded • 2007 - NetOne commissioned a second Mobile Switching Centre (MSC) in Bulawayo • 2009 - NetOne launched IN VAS service like Free SMS Call-Me-Back facility, Indirect credit transfer of airtime, Indirect recharging and Friends & Family service • 2010 - NetOne launched OneXtra. This is a bouquet of SMS based value added services such as playing Lotto by mobile phone • NetOne had fan parks across the country to enable thousands of Zimbabweans to enjoy the 2010 FIFA World Cup South Africa • NetOne launched OneWallet mobile financial services • 2011- NetOne commissioned the Bulawayo based Soft Mobile Switching

Base Stations so natural, even birds can’t tell the difference Ballantyne Park base station

Best of Zimbabwe


The World in One

• Centre and Packet Switch Core. His Excellency the President of the Republic of Zimbabwe Cde R.G Mugabe was the Guest of Honour • 2011- NetOne launched the NetOne Charity Shield soccer tournament on a contract to last three years to 2013 • 2012 - NetOne unveiled the Dash for Cash promotion, which was hugely popular across the country • 2013 - NetOne launched the hugely popular Dollar a Day Package for prepaid subscribers • 2013 - NetOne re-launched OneWallet to the public at a colourful event where the Minister of ICT Postal and Courier Services Hon Webster K Shamu, MP was the Guest of Honour • 2014 - OneWallet becomes the first mobile money service to enable NetOne subscribers to purchase prepaid ZESA token • NetOne donates to Tokwe-Mukosi Disatser victims


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Products and Services Relaks This is a prepaid contract package which gives you the convenience of control of your expenditure. Enjoy the convenience of a contract line by paying monthly commitment fees to maintain service. When your commitment fee credit runs out you can recharge with an Easycall recharge card. If you have not exhausted your commitment fees in 30 days, it rolls over to the next month. To qualify for a Relaks account companies need to register a minimum of five lines. These can have different commitment fees. OneWallet- Mobile Money Transfer Solution Introducing Mobile Money! OneWallet is a pioneering mobile money transfer service from NetOne. You can now send and receive cash, top up an airtime account and top another person’s airtime account from your mobile phone, in the comfort of your home. First swap your SIM card for a 128k higher memory and secure SIM card to enjoy the services.

Post Paid Services NetOne holds more than 40% of the post paid market in Zimbabwe. This service is the pioneering service within NetOne’s product offering aptly named due to the nature of the service where one pays monthly subscription fees to maintain the line whilst the bills are sent monthly. The target market for the post paid service is largely corporate, government and individuals with stable sources of sizeable income which is credit rated. The post paid service holds about 10% of NetOne’s subscriber base. Easycall Xtra Easycall Xtra is a prepaid service from NetOne with a wide selection of VAS to enhance product offering. Easycall Xtra constitutes 90% of NetOne’s subscribers. The VAS on this product offering include Friends and Family, Home Zone Billing, Credit Transfer, SMS, Call Me Back and many others. Marketing Segments NetOne has a variety of customer profiles that

use our tailor made packages. The Easycall Xtra customers are mainly the young and trendy who are aged between 17-30. The post paid customers are the corporate clients mainly government, private sector age profile falling within 30-65 years. These customers want less hassles in terms of scratching cards for airtime and so we have packaged a product for them to fall into so that they pay their bills at the end of the month. NetOne has the biggest portfolio of post paid customers of the three networks operating in Zimbabwe.

Attributes NetOne has the most advanced infrastructure on the ground to make sure customers get connected all the time. In areas where there are increased power outages NetOne has installed solar powered base stations. These ensure constant coverage. NetOne was the first network to introduce Home Zone Billing and still is the only one. This is a value package for especially rural customers who can phone on a lower tariff from one registered base station. Indirect recharging, SMS Call Me Back and credit transfer where also introduced by NetOne for the first time. Brand Value NetOne’s value proposition is The World In One. Our colours are Orange and Black. The brand value proposition puts the customer as the focus of attention of all our energies within the organisation. We are a communications company that is driven to bridge the communication divide by bringing innovative communication solutions based on what we know to be the real needs of our customers hence bringing them closer to their world. NetOne in the Community NetOne continues to be a force to reckon with in sport sponsorship in Zimbabwe and also Corporate Social Responsibility (CSR). NetOne sponsors tennis, golf and soccer at professional levels. Over the years NetOne sponsored the Zimbabwe Professional Golfers Association (ZPGA), Tennis Zimbabwe, and the Premier Soccer League (PSL) competitions. With One-Golf pro-ams tournaments NetOne corporate clients have a chance to challenge golf professionals and also NetOne management on the golf course and create a relationship outside the confines of the office. Soccer The network has sponsored soccer in various capacities over a period of more

JERICHO 023005

NETONE base station, Lion’s Head Mumhurwi, one of Zimbabwe’ s NETONE base station, Lion’s Head natural wonders Mumhurwi, one of Zimbabwe’s Lion's Head in Mumhurwi, the highest tourist attraction in Mashonaland Central has been natural wonders

JERICHO 023005

Future Plans NetOne is currently testing mobile broadband based services with an intention to launch the service to NetOne subscribers by close of 2011. This is set to revitalise NetOne in the market as the services were long awaited by NetOne’s loyal subscribers.

crowned with a NetOne base station. NetOne, not only brings you the means to communicate with but also nation of some our untold natural Lion's Head in Mumhurwi, theinforms highestthe tourist attraction inof Mashonaland Centralwonders. has been crowned with a NetOne base station. NetOne, not only brings you the means to

We go further. communicate with but also informs the nation of some of our untold natural wonders. We go higher. We go further. We even go to the lowest point to bring you We go higher. the widest network coverage. We even go to the lowest point to bring you the widest network coverage.

The World in One

than 15 years. NetOne has sponsored the national senior men’s soccer team the Warriors, the Mighty Warriors women’s soccer team and also tournaments in the PSL. In the PSL sponsorships NetOne stepped up participation from sponsoring a team - CAPS United through the Easycall brand in 2004 to a season opener competition dubbed the NetOne Charity Shield from 2011 and later an eight-team tournament in 2014 under the name OneWallet Cup. Tennis The Tennis fraternity in Zimbabwe has benefitted immensely from NetOne’s sponsorship. The NetOne Zimbabwe Open tennis tournament was launched as far back as 2006 with the network also participating in various tennis development initiatives such as building a tennis court, refurbishing facilities at the Harare Sports Club headquarters of Tennis Zimbabwe. NetOne also sponsored ITF Futures Tournaments held in 2013 and 2014 in Zimbabwe. Of recent note is the Davis Cup participation that NetOne invested in for 2015 to enable Zimbabwe to successfully host the fixture against Boznia and Herzegonivia in March 2015.

The World in One National Blood Services Zimbabwe Partnership NetOne partnered the National Blood Services Zimbabwe, a Non profit making organisation that is responsible for collecting, processing and dispatching blood to needy areas across the health fraternity. In this partnership, NetOne through the Easycall brand sponsors the Easycall Provincial Schools Blood Donation Awards where schools which collect the most blood in each province are rewarded by NetOne. NetOne has donated two caravans to enable blood collections at remote sites and also in streets.

Touch a Child Initiative In keeping with its tradition of caring for the community, NetOne’s Touch a Child Heart’s initiative donates basic necessities to 20 Children’s homes every year across the 10 provinces in Zimbabwe. The NetOne Charity Shield was a soccer tournament that also benefitted this initiative. Murongwe School Project NetOne in partnership with the Zimbabwe National Army built two classroom blocks at Murongwe School in the low lying area of Dande. This school previously did not have any brick and mortar structure as it was clandestinely built from grass, logs and mud.

Best of Zimbabwe


Chapter 9 Broadcasting


Best of Zimbabwe

Best of Zimbabwe


MultiChoice Zimbabwe

Flag Description The flag has seven equal horizontal bands of green, yellow, red, black, red, yellow, and green. A white isosceles triangle edged in black with its base on the hoist side. According to Ancient and Heraldic traditions much symbolism is associated with colours. The colours on the Zimbabwe flag represent the following: Yellow - mineral wealth. White - peace and honesty. Red - blood shed to achieve independence, hardiness, bravery, strength & valour. Black - stands for the native people. Green - the land and agriculture, hope, joy and love have a sacred significance.

MultiChoice Africa is the leading multi-channel, multi-platform pay-TV service provider in Africa and delivers great television to viewers in 50 countries across sub-Saharan Africa and its adjacent Indian Ocean islands. DStv and GOtv provide local and international channels, including first-run films, documentaries, children’s' programming, news and sport. As pioneers in pay-TV, we continuously develop technology that makes information and entertainment readily accessible.

MultiChoice Zimbabwe call centre staff

The company’s head office in Avondale, Harare

MultiChoice Zimbabwe started as an independently owned business with a C Band signal which required a 4m to 6m dish. Back then subscriber numbers were limited due to the cost of equipment. Fast forward to 1996 when Ku Band became available, making use a 1.2 m dish which was the start of reducing equipment costs for the subscriber. In the same year Skynet (Pvt) Ltd t/a MultiChoice Zimbabwe was registered and appointed as the franchisee for Multichoice Africa in Zimbabwe, a first in Africa for MultiChoice. A strategic partnership was entered into with Transmedia Corporation (Pvt) Ltd, a government entity which acquired a 20% stake of Skynet (Pvt) Ltd in 2002. Skynet (Pvt) Ltd is a wholly owned and incorporated Zimbabwean company and as such pays all required taxes to the state tax authority.

local entrepreneurs, governments and broadcasters across Africa. We recognise that our ongoing success on the continent is hugely dependent on the talent, dedication and creativity of our employees and stakeholders. Our strong collaboration with local businesses and stakeholders has enabled the company to operate with an understanding of, and respect for, the many different cultures found on this diverse continent. We are proud of our ability to tailor our offerings to suit local needs while maintaining the highest levels of service and product quality. Our investment in local content has seen a slight increase in the number of Zimbabwean productions featured on DStv.

Over the years the staff complement has grown to 160 staff found in four branches around the country. There are also 25 Agents who complement the branch network with a further 50 accredited installers country wide. The launch of PAS 7 (which is broadcast satellite) in 1998 allowed the use of a 90cm dish which is now the norm and decoders also dropped in price allowing access to a larger subscriber base.

MultiChoice Zimbabwe continues to encourage local producers to submit content to the relevant channels particularly Africa Magic so that we can tell our own stories as Africans. Our content continues to provide our customers with up to date programming that caters to their very wide range of different tastes and preferences. The arts industry in Zimbabwe is thriving and this can be attributed to the partnership with the Zimbabwe Film Festival which promotes local film writers and also provides a platform to train industry people.

MultiChoice Africa is committed to partnering with

Zimbabwean subscribers also have access to Africa Magic, which provides ‘Made in Africa’ programmes from soaps and drama, series to lifestyle shows, documentaries and movies.

MultiChoice Africa is one of the most innovative media companies on the continent. We employ some notable tech gurus and ICT rockstars. Smart, dynamic individuals with a passion for all things digital, interactive, new and technology driven. Our goal? To change the way we enjoy and interact with technology in order to make our lives easier and better.

MultiChoice Zimbabwe

DStv Bouquets MultiChoice's flagship product, DStv, provides various bouquets offering General Entertainment, Movies, Lifestyle & Culture, Sport, Documentaries, News & Commerce, Children, Music, Religion and Consumer channels to MultiChoice subscribers.

As an excellent corporate citizen MultiChoice Zimbabwe is committed to making a significant contribution to the country’s development and is keenly aware of its responsibility not only to provide the highest quality television entertainment, but also to invest meaningfully in the development of local communities. whose focus is on high quality in-house training as well as facilitating external courses. The company is growing and thus there are always job opportunities opening up. We have a policy of promoting talent from within thus grooming our employees so that they may take advantage of the various opportunities that arise.

#TIA As a follow-up to Africa Rising we have launched ‘This is Africa’ (TIA) which is a move-

Cancer awareness campaign day at MultiChoice Zimbabwe

ment targeted at millennials. TIA looks at the many preconceived notions about who we are and what Africa really is and flips them on their heads. These stereotypes are punctuated by the popular hashtag, #TIA (This Is Africa). The Africa we know is not the one portrayed so negatively on TV and on social media. Ours is a positive Africa, a new Africa.

Investing in our people MultiChoice Zimbabwe has transformed people’s lives for close to a decade. The company directly employs dynamic and vibrant people most of them under the age of 30. The brand is also constantly growing and evolving, offering our employees the opportunity for job enrichment through continuous training and development. MultiChoice is committed to training and development and invests time and money to ensure that its employees have the right skills, at the right time and at the right level of motivation. As alluded to, the dynamism of the environment exposes our employees to all the various aspects of the organisation allowing them to learn new skills. We also have a dedicated in-house trainer

Celebrating children Sport Day

The company’s head office is situated in the capital city Harare, in the Avondale suburb which is not too far from the CBD. There are several customer services centres; two walk-in-centres in Harare, one walk-incentre in Bulawayo and another in Mutare. We also have a National Call Centre which services the entire country. In addition, we have a wide distribution of agents across the country so that our customers have easy access to our services. Building communities “MultiChoice Africa has an important role to play in both the economic and social transformation of our continent and corporate social investment provides the ideal vehicle through which to bring about meaningful change and upliftment,” says Norman Raisbeck, General Manager MultiChoice Zimbabwe. However, this can only be achieved if CSI programmes

Africa Rising As a business born and bred in Africa, celebrating Africa is a key priority for MultiChoice. We launched ‘Africa Rising’, a real life campaign that encourages Africans to take up the mantle and make a

Celebrating Africa’s heroes

Africa Rising

positive impact in their communities, countries and the continent at large. The campaign celebrates the huge

are aligned to the company strategy. As an African business, one of MultiChoice Africa’s goals is to actively participate in the social and economic transformation of those communities within which we operate.

are made in cash on a regular basis and MultiChoice Zimbabwe staff visit the children often. The company recently treated the children to an exciting DStv Kids Carnival in which they had a chance to play and mix and mingle with DStv customers (children and their parents). One of the visits were captured on video and posted on YouTube, which resulted in public awareness of the home and more donors and volunteers coming on board to assist.

advances in Africa’s standing, and is geared towards inspiring audiences and stakeholders to participate in the growth of African social investment projects. The campaign was launched with a Pan-African song composed and performed by six of Africa’s top artist and producers who have collaborated in the song

Previous DStv Eutelsat Star Awards winners; Taona Nyadoro, Gateway High School; Lovemore Mangwende, MultiChoice Zambia CEO and Happiness Nkomo, Eveline High School

Through various community interventions, our effective community re-investment will further reinforce our values and achieve our business objectives. MultiChoice Zimbabwe supports charity organisations like orphanages, disabled children schools, disadvantaged students, school sports, the arts industry, university enterprising programs, clean-up campaigns and repairing of roads in the areas we do business. Our support has resulted in building stronger communities and bolstering relations which has resulted in improving the lives of the disadvantaged. MultiChoice Zimbabwe supports Makomborero, which is a registered charity that works to ensure disadvantaged and orphaned children are not denied an education. Donations to support the charity are used to provide schooling, food and accommodation, as well as guidance, mentoring and basic educational tools such as textbooks and stationery. The company also looks after an orphanage, Ark of God Children’s Home, situated in Norton. Donations

Grooming future stars MultiChoice Africa has been known for discovering and harnessing talent at a pan-African level. Vimbai Mutinhiri is one such talent. In 2011, Vimbai took part in Big Brother Africa season 6 (Amplified). She has gone on to host major African events, notably

titled ‘Rise Up’. The song has become an anthem for change in Africa. It is bold, energetic and a rallying call to the people of Africa to ‘rise up’ and make a change. The Africa Rising campaign has created a new social investment movement that inspires Africa, which is undisputedly regarded as the world’s next big growth

Vimba Mutinhiri, former Big Brother Africa housemate – now television personality

market with huge potential.

the first ever Africa Magic Viewers Choice Awards broadcast live to 54 countries from Lagos, Nigeria. After Big Brother, she was chosen as the new presenter for the entertainment and lifestyle show, “Star Gist” on Africa Magic Entertainment. Vimbai co-hosts the show, which is aired across Africa, with 22-year old South African, Lawrence Maleka. Other Zimbabwean locals that have gone ZIMBABWE on to achieve greater things through MultiChoice ge Rd, 20 King Geor MultiChoice Africa platforms are rare Ha Avondale, Bag A6135 PO x: Munyaradzi Chidzonga (Big Brother), Bo st Po 00 26 Tel: +26343 Pokello Nare (Big Brother), Adiona Maboreke (Idols), Kudzai Seveno Email: help@ (Studio 53, Project Fame).

Chapter 10 Media, Marketing and Exhibitions


Best of Zimbabwe

Best of Zimbabwe


Marketers Association of Zimbabwe Synergies for the future.

Ms Ruth Ncube (MAZ President) presents an award at the Superbrand Awards 2013

Ms Ruth Ncube (MAZ President), Senior Minister Simom Khaya Moyo and Herbert Nkala (Chairman of the Superbrand Adjudication Committee)

Mr Gillian Rusike - Executive Secretary of MAZ


Best of Zimbabwe

With the ultimate vision to give the Marketing profession the recognition it deserves, the Marketers Association of Zimbabwe (MAZ) was established in 2007 in Harare. Leading to its formation, major challenges were identified within the Marketing profession which included lack of recognition of the profession in the country Zimbabwe as well as gross fragmentation amongst professionals themselves due to lack of an

effective networking facility. There was also realisation of the need for the development and implementation of marketing strategies through interactive forums, consequently benefitting the entire industry, government and economy at large. The establishment of the Board has so far made strides in promoting and ensuring that there is due recognition for the marketing profession. Marketing is the major driver of organisational

Annual Marketers Winter School 2014 – Caribbea Bay

Marketing Powerhouse 2013 – Annual Executives’ Marketing Forum

success and is therefore deserving of the utmost respect. Grounded on the corporate values of passion, commitment, transparency, professionalism among others, the Association has promoted continuous career development programmes, which encourages exchange of new generation marketing and business ideas. These have benefited both member and non-member organisations. Marketing is the major driver and backbone of any organisation’s success and ignoring it would be catastrophic and detrimental to the future existence of any organisation.

• • • • •

Mission To promote marketing excellence and further professionalism, thereby ensuring that outstanding marketing is learnt, recognised and implemented to the highest levels for business growth and development of the economy at large. Objectives • To promote the implementation of professional marketing ethics and norms in the business’ operational systems. • To establish and facilitate a training and development presence for members. • To create forums that foster sharing of ideas among members. • To generate revenue in line with its vision and mission. • To be international in reach and to bring the relevance of an international network to its members. • To establish a local link with other Associations. Values • Passion • Commitment • Transparency

Professionalism Innovation Excellence Teamwork Accountability

MEMBERSHIP The Association’s membership, which is open to all marketers and corporate organisations, is split into two broad categories, Individual Membership and Corporate Membership. Becoming a member of the Association keeps you highly informed as you gain access to an excellent information base that enhances the decision-making process. You will also be highly connected thereby attaining more insights by meeting other marketing professionals and business leaders at MAZ events. MAZ members are highly recognised as MAZ is a professional body that promotes the highest levels of marketing excellence. Their careers are also enhanced, by participating in MAZ organised programmes, tailor – made to meet professionals’ needs.

Annual Marketers Convention 2013

Individual Membership This is accorded to any individual with a qualification in marketing from a recognised tertiary institution or any student who is currently pursuing a career in marketing or any other related profession. The Individual Membership is categorised into 3 packages which include: 1. Full Membership • This is accorded to any individual with a qualification in marketing from a recognised tertiary institution. • The package can also be awarded to any person without such a qualification, but can prove to the Board that they have been in the marketing field for at least three years.

Air Zimbabwe General Manager for Marketing Mr Christopher Kwenda receives the award for Promotional Campaign of the Year, from MAZ Board Member Odiline Kava

Best of Zimbabwe


Superbrand Awards 2011

2. Honorary Membership • This is conferred to any person who, in the opinion of the Board of Trustees, has rendered outstanding service to the cause of the Marketers Association of Zimbabwe or to marketing as a profession in Zimbabwe. 3. Student Membership • This is open to any student who is currently pursuing a career in marketing or any related profession. Corporate Membership Corporate membership status is given to any organisation, corporate or enterprise that is registered and operates within the Laws of Zimbabwe. Corporate membership is subdivided into 3 packages that are: 1. Platinum Membership 2. Gold Membership 3. Silver Membership Being a corporate member entitles you enjoy great benefits which include some of the following depending on your membership level. • Endorsement of your logo on all MAZ promotional campaigns and communication • You will be entitled to always bring banners and promotional brochures at all MAZ functions and events free of charge. • Discounted to free access to MAZ functions • At the discretion, of the editor, you are also free to contribute newsworthy articles in the ZimMarketer (the Association’s official magazine.) • You will have access to our database of both corporate and individual members • You will feature on our website and a link will be provided to your website. • You will benefit from networking plat-


Best of Zimbabwe

Ruth Ncube - MAZ President 2013-2014

forms with other marketers, helping create strategic alliances • Participation in membership programmes for SMEs and corporates

The book is divided into researched sectors and before each sector there is a report that outlines how each and every brand fared in its respective sector.

PUBLICATIONS Information is power and with change being inevitable in today’s world, the only weapon every individual should have is information. Highly informed people are effective decision makers. The association took the honour of making our members and the global business community highly informed through informative and real time publications.

CAREER DEVELOPMENT PROGRAMMES Our array of career development programs provide marketers with an opportunity to network amongst themselves and other business leaders. These platforms also ensure that marketers keep abreast with the latest marketing and market - related trends and developments. Expert speakers are drawn both from local as well as international arenas.

ZimMarketer The ZimMarketer is a quarterly publication and is the official mouth piece of the Association. The magazine also acts as a forum whereby members are kept informed and educated on marketing trends, developments, and introductions. This magazine is distributed free of charge to our members who consist of over 600 individual marketers and about 200 corporate members. Brands and Branding Evolution in Zimbabwe The Brands and Branding Evolution’s aim is to highlight and profile the origins of various brands, what they stand for, how these brands have evolved over the years. This handbook covers brands which emerged from 1900 to 2012 making it an essential handbook that can be used as an academic reference by students. Superbrand Report This is an annual publication which is published after the Superbrand process is complete. This publication features write ups, profiles and editorials for those who make it into the top 200 brands for the respective year. This process entails the selection of top brands in the country.

Business Training Workshops In our quest to ensure that members are fully involved, we undertake specialised workshops for our members as well as nonmembers who can even prepare and present on relevant topics. In-house business training workshops can also be facilitated and tailor made for specific company requirements. MAZ offers training on some of the following topics: Customer Service, Brand Management, Events Management, Sales Management, Strategic Marketing Management, Market Research and Planning, Effective presentation skills and Customer Relationship Management. MAJOR ANNUAL EVENTS AND EXHIBITIONS The Marketers Association of Zimbabwe holds four major annual events annually, which are meant to bring marketers together and gain insights on latest marketing trends. These are: a. The Marketers Winter School This is open to Senior Marketers and is usually held in June. It seeks to train Marketers on strategic marketing and comprises group work, presentations and

Annual Marketers Convention 2013 at Golden Peacock Villa Mutare

Annual Marketers Winter School 2011

Marketers Suppliers Expo 2013 (MASXPO)

assignments. Marketers who successfully complete the requirements of this program are awarded an MAZ Marketing Practitioner Status (MPS), a positive step towards their career development.

December, MAZ honours the top brands in Zimbabwe at this most elaborate ceremony. It is in the spirit of developing strong brands, strong companies and a strong economy that MAZ has adopted the Superbrand Concept. A Superbrand is a brand that has the ability to create, maintain, protect and enhance products and services resulting in brand equity. Launched in Zimbabwe in 2010, the Superbrand process has been evaluating the most important, popular and trusted brands in the country. The Superbrand concept is meant to promote the discipline of branding in the country, as selected by consumers and industry experts. On the consumer’s side, it aims at giving ordinary customers an insight into the significant brands that touch their lives as they contribute to the general well-being of society at large.

b. Annual Marketers Convention Annually, the association convenes a Marketers’ Convention at selected venues where marketing academics, educators, researchers and advertisers can present thoroughly researched papers covering diverse topics and theories in business. Due to its out-bound nature marketers obtain a great opportunity to thoroughly exploit opportunities and synergies away from the centralized business districts. This annual event is open to all marketers, regardless of their level, and their related professionals. It is a much anticipated end of year event drawing speakers locally, regionally and beyond. During this event, Exceptional Marketing Awards are presented to the most outstanding marketing efforts for the year. c. Marketers Suppliers Expo This event was launched on the 14 of March, 2013. This is an initiative that came as a result of the need for creation of synergies between buyers and suppliers of marketing consumables and utilities. 14 – 15 March, 2013 was the first time that MAZ hosted this event and it proved to be an important platform for forming networks amongst marketers. The event drew exhibitors from a wide range of corporates as well as SMEs, thereby attracting over 300 business visitors. d. Superbrand of the Year Awards This annual event seeks to recognise and promote marketing excellence and professionalism by awarding and recognising top brands in Zimbabwe in the various sectors, thereby, awarding a seal of approval to the outstanding brand for the year. At the Awards night, which are usually held in

TRAINING AND DEVELOPMENT ZimChartered Marketer This programme is a first in Zimbabwe and MAZ launched it on the 19th of July, 2013. This initiative was launched in an endeavour to produce results, based more on a practical approach, than a theoretical approach. This prestigious marketing status is accorded to successful marketing professionals in Zimbabwe and will be attained after successfully completing a three year developmental programme. The first two years of this programme comprises of the MAZ Winter School attendance, which is an intensive period of learning and sharing experiences through groupings and articulating of case studies. The process for ZimChartered Marketer allows Year One participants to graduate as Marketing Practitioners. The second year will see participants being equipped with mentorship and business management skills. Upon enrolment into the 3rd year, one has to adopt a Small to Medium Enterprise (SME) for mentorship for one year.

MASXPO 2013 Exhibitor

Kudzai Mauwa - Econet receives the Exceptional Corporate Social Responsibility from Auxillia Dzenga (Moonlight Provident Asscociates)

MAZ Employment Agency This is a premier specialised provider of marketing and related fields’ personnel to any corporate, both local and international. The agency boasts of a solid database of well qualified and experienced marketing personnel who are on the job market. Before any placements every candidate under goes psychometric and aptitude tests and the prospective employer will have access to these results to assess the suitability of the client. Each job seeker will be further trained through various MAZ refresher programs, to make them equally suitable for the various marketing posts. Best of Zimbabwe


Zimbabwe International Trade Fair Company (Zitf) The Zimbabwe International Trade Fair Company (ZITF Company) remains the leading international exhibition organiser in the country.

exhibition, Zimbabwe International Trade Fair, our product offering has evolved over the years to reflect the new demands of the exhibition industry. Products Our global reputation as international exhibition organisers is derived from the fact that we offer an extensive range of exhibition related services including the following;

Our exhibitions and events are the first place where industry trends, ideas and innovative products are unveiled. We bring together a diverse audience to promote trade and investment in the country. Founded in 1986, as a non-profit, limited liability private company, the ZITF Company’s vision is to be the world’s first choice in offering innovative opportunities for social and business


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interaction. The vision aligns with the company’s thrust to constantly reinvent itself with novel event management techniques to generate maximum benefit for our clients. Our future-oriented thinking, coupled with zeal to consolidate our market position, allows us to set new trends within the exhibition industry. While traditionally formed to organise and host the multi-sectoral

• Exhibitions – our core competence is our craftsmanship in hosting and managing the country’s major exhibitions. These are; the annual multi-sectoral exhibition, Zimbabwe International Trade Fair (ZITF) and other sector-specific expos; A’sambeni Africa Business Tourism Expo, for the MICE tourism sector; Scholastica, for the education, careers and training sectors; Pakprint, for the printing and packaging sectors; Ultim8 Home, for home improvement and renovations, Mine Entra, for the mining, engineering and transport sectors as well as the recently launched WASHen, a sectorspecific conference and exhibition whose objective is to provide a platform where water, sanitation, hygiene and energy issues can be showcased and discussed by individuals, organisations and specialists in these sectors. • Venue hire - while primarily built to house our exhibitions in line with our

passion for service excellence, any of our halls, rooms and open-air sites are available for hire throughout the year (except when in use during international exhibitions). The Exhibition Centre layout is flexible enough to allow controlled or general access to any of the sites. Depending on the size and purpose of an event, a range of options is available to suit any occasion from a full-scale expo featuring heavy machinery, to a traders’ wine-tasting. The Company has hosted and assisted with organising a variety of private events and functions, sporting events, musical concerts, fashion shows, conferences and seminars, as well as providing short-term warehousing. • Stand building - the Company offers a modular stand building service of international standard to exhibition and events organisers, whether for a large exhibition or a small conference with concurrent product expo. This service is available at any covered venue (including a marquee with flooring) in Zimbabwe and elsewhere in the SADC region, including assistance with the lay-out of halls and the drafting of floor plans to make optimum use of the space provided. In order to maintain high quality standards, the ZITF Company has entered into a strategic partnership with an internationally renowned exhibition and events infrastructure providers. • Consultancy – Our experience and long history in the industry has given us a competitive edge. Services offered by the company include, assisting in establishing a new exhibition or upgrading an existing one, attachment and on-site facilitation as well as training of exhibitors. Achievements As we continue our quest to strengthen and maintain our reputation in the industry, we have accomplished the following notable achievements:

1. Exhibitions While all our exhibitions have always left a mark on markets and trends, the annual Zimbabwe International Trade Fair continues to be the country’s biggest marketing and business event. 2. Consultancy services - from the wealth of experience gained from years of organising and hosting successful exhibitions and functions, the Company has been engaged to participate in the following: • Organiser of the All Africa Trade Fair in 1992 • Co-host and facilitator for the AllAfrica Games • PTA Consultancy in Mauritius, Nigeria, Uganda and Zambia • Adviser for and part of Zimbabwe participation in World Expo Hanover (Germany) in 2000 • Adviser for and part of Zimbabwe participation in World Expo Aichi (Japan) in 2005 and Shanghai in 2010 • Participation by ZITF in exhibitions in South Africa, Germany, Indonesia and Malaysia. • Consultant for the establishment and organisation of Global Expo Botswana from 2006 – 2007. • Organiser COMESA Exhibition in 2009. • Namibian Exhibition Industry (2012): Workshop facilitators for Ministry of Trade and Industry 3. International networking strengths – ZITF Company is a member of UFI (The Global Association of the Exhibition Industry) since 1982 in which more than 60 nations are members. It is also an affiliate Member of IAEM – a USA-based exhibition association affiliated to UFI. We are members of EXSA (The Exhibition Association of Southern Africa), which has very few members outside South Africa.

In addition, the Company has established relationships with various export promotion and investment facilitators, customs and investment centres through which it exposes exhibitors to bilateral trade agreements with other countries and through which exhibitors are given export guidelines. Brand Value The ZITF brand is an internationally recognised and respected brand. In addition, its exhibitions are endorsed by key stakeholders such as, the Government of Zimbabwe, Bulawayo Agricultural Society, City of Bulawayo, Confederation of Zimbabwe Industries, Zimbabwe National Chamber of Commerce, Zimbabwe Investment Authority, Zimtrade, Zimbabwe Tourism Authority, Chamber of Mines of Zimbabwe and Zimbabwe School of Mines.

Zimbabwe International Trade Fair Company P O Famona Bulawayo Tel: +263 9 884911-5 Fax: +263 9 884921 Email: Follow us on:

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AFRICA We brand and build the image of the world’s most exciting economic regions to affect a change in the perception of a continent, a nation, a city and its people by the rest of the world.

Global Village Africa is Africa’s premier platform for showcasing and networking governments, leading companies and entrepreneurs in business, tourism and lifestyle. The ‘Best of series’ books crisply profile leading companies and innovators, as leaders within their genre. We celebrate the success of countries, individuals and companies with ‘the good news’ editorial and pictorial imagery in the highest quality print format available.

Branding a Continent, a Nation, a City and its People

All books now available for download on your iPad with the new VIPedia app.

Over 4 million unique readers from 175 countries

BEST OF THE WORLD Welcome to the world’s premier platform for showcasing and networking governments, leading companies and entrepreneurs in business, tourism and lifestyle. Through our Best of publishing series and we showcase an ever expanding Atlas of Success and Sustainability across multiple continents and industries. Brand Image

Growth and Opportunity

Branding a Nation, a City and its People

Exchanging knowledge, skills and economies of scale in media

GVP brands and builds the image of the world’s most exciting economic regions to affect a change in the perception of a nation, a city and its people by the rest of the world. This then promotes the region in terms of its investment opportunities, key industries, innovations, people, culture, tourism potential and international objectives.

With regional head offices in 5 continents, the organisation is currently involved in more than 40 territories where the ‘Best of’ series is published. GVP has a 5-year growth plan to develop a further 150 economic territories organically, through each continent’s regional head office, and through partnerships with multiple World Trade Centers as well as companies and individuals that have the expertise to showcase their city, state or country.

Product - The Books More than 4 000 000 unique readers from 175 countries

Celebrate your success The ‘Best of…’ publishing series produces annual maxi format book publications in over 40 territories, from Bangalore to Belgium. These detail success stories of people and companies making positive inroads into the commercial fibre of both mature and emerging markets. The books showcase entrepreneurial spirit; establishing powerful global networks and the creation of individual brand awareness by bridging cultures. The result is the ultimate interactive corporate gift and P.R. marketing tool for governments, companies, hotels and business people providing leading products and services for their region.

“An encyclopedia of success stories from the world’s most interesting places, people and organizations.”

The site was launched in 2008 so the success stories from the Best of the World print publications could all feature on an online platform. We have more than 20 000 pages live and growing fast. In July 2009 we launched an online directory engine and an eBook library to complement our website which has opened up the scope for new publishing partnerships beyond the ‘Best of Series’ with new exciting books and magazines that focus on government, business and travel from around the world.

All books now available for download on your iPad with the new VIPedia app. REGIONAL HEAD OFFICES Bangalore






4 Johannesburg





Washington DC

Chapter 11 Logistics and Engineering


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Freight World - a top brand in the freight industry Freight World is a dynamic and professionally managed global logistics and customs clearing company. Though born from humble beginnings of a five-man operation, they have grown and excelled to greater heights.

They now have an employee base of over 101 employees and the number keeps growing. Their strength lies in expertise built over many years, boasting more than 150 years of combined senior management experience in freight forwarding and shipping. Chairman, Ben Mukandi, is the founder and Chief Executive Officer. With the then acquisition of the Casalee Group by Manica Zimbabwe, Ben co-founded Freight World as a subsidiary of TSL. Ben led and negotiated the MBO of Freight World from the TSL Group. He is supported by


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Managing Director Felix Nyaruwanga, Sales and Marketing Director Paul Chawafambira, Finance Director Claude Sachikonye, as well as a highly-qualified support and management team. For the past 21 years, the Freight World team has existed like a family. For this reason, they boast of unparalleled loyalty from all members of staff and this ensures they build personalised business relationships with customers and other stakeholders. Because Freight World operates across frontiers, management systems

are internationally acclaimed ISO 9001 Quality Management System - which only a few others in the freight industry have. Internationally, through agency agreements, Freight World are linked to a highly efficient international network by satellite link system, which offers electronic data interchange and a cargo track and monitoring facility. The Zimbabwe offices are fully computerised and Freight World are among the pioneers to fully implement the ZIMDRA DTI system, ensuring higher efficiency in customs clearing and positioning them to implement any new systems required by ZIMRA and clients. The price element of Freight World’s service is carefully designed to afford clients the lowest cost possible whilst ensuring a reasonable return on investment; thus their rates are tailor-made for individual suitability. Although they strive to give clients the best rates possible, it is difficult to quote rates with accurate precision due to the unpredictable nature of forwarding rates obtained from shipping lines, road haulers, rail authorities and airlines, hence their predilection to submit quotations against specific enquiries in an effort to minimise variances. As an agent, Freight World has direct control and influence over customs

clearance charges, hence the offer of the preferential tariff, which could be further negotiated as volumes increase significantly. Freight World promises to its clients the delivery of goods from anywhere to anywhere, dealing with only the best, most capable, competent and carefully selected agents who are renowned leaders in global logistics, ensuring success on the selected routes. They offer an intermodal freight logistics to and from any point worldwide, with a distinctive competence in servicing traffic to and from southern Africa, in particular: Durban-Johannesburg-Harare route, the Americas, United Kingdom including the North West European continent, and the Far East. Freight World will provide and continually seek to improve effectiveness of a highquality service to clients through the provision of a proficient and personal shipping forwarding, customs clearing and warehousing service from source to desired destination, and will delight clients by meeting their needs and expectations and abide by government, quasi government and international bodies’ requirements. In everything they do, Freight World is cognisant of its corporate and social responsibility towards the community in which they operate. Vision To be renowned as the most preferred Freight Logistics Company that provides efficient, effective and the best possible freight logistics solutions. Mission In the freight logistics business to provide total quality logistics services and solutions to clients locally and internationally. Freight World’s goals are to be the market leader in freight logistics locally and regionally, to double business every five years, to reward employees fairly and lastly, to ensure a reasonable return for shareholders. Values • Professionalism - in everything they do, hence they apply the highest possible standard of workmanship and ethics; • Customer Care - they are responsive to clients’ needs and expectations; • Team Work - every member of staff is equally important to the growth and

sustenance of the company; • Integrity - honestly and truly abide by all rules and regulations of authorities dealt with; • Individual Respect - cherish divergent views in individuals forming their team.

• New offices in Gweru, Zimbabwe and Durban, South Africa, and more offices in various other areas coming soon.

Freight World operates from the following offices: • Harare Head Office located at 100 Kelvin Road in Graniteside; • Airport Branch located at the Harare International Airport Domestic Terminal; • Bulawayo/ Plumtree Office located at No. 4 Cromien Court, Cnr. 13th Ave & J Tongogara; • Forbes Border in Mutare, Nyamapanda Border Post, Chirundu Border Post, and also Beitbridge at Stand no. 28.29 Hagelthorn Road; • South African offices in Musina at No.1 Protected Truck Park, and in Johannesburg at 86 Wolhuter Street Droste Park Ext. 1 Jeppestown.

They are the best option for International Sea/ Road/ Air/ Forwarding Local Customs Clearing Bonded and general Warehousing.

Freight World is also part of the Freight Networks Group (FNG).

Freight World From anywhere to anywhere, we deliver the goods.

100 kelvin Road Graniteside Harare, Zimbabwe Tel: +263 4 758 766/7/8/9 +263 4 755 595 Fax: +263 4 758 770 Email: Best of Zimbabwe


Big Wave Automation Systems

Group of Engineers and Technicians Undergoing Scada Training at Big Wave Training Facility in Harare.

VISION: To be the leading solution provider in Industrial Automation Systems and Products in Southern Africa. ISO 9001: 2008 CERTIFICATION Big Wave Automation Systems has made great strides towards ISO Certification and should be certified in the short term. CORPORATE SOCIAL RESPONSIBILITY Big Wave Automation Systems (Pvt) Ltd sponsors the Hippo Valley Golf Tournament in October/November every year. Junior golfers are also afforded the opportunity to participate. OUR PRODUCTS At Big Wave Automation Systems, we are not product oriented but solution oriented; we provide solutions and recommend the best of the breed products.

Men at Work (some recently completed Projects) Drives, PLC and SCADA Commissioning


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• Programmable logic controllers (PLC) • DCS Software and Hardware SCADA Software and Hardware

Complete Plc and Drives Panel

Hmi for the Centrifugals

• AC & DC Variable Speed Drives • Instrumentation Products and Accessories • Motor Control Centres • Electric Motors • General Switchgear • Standby Generators

• Drives Repairs and Maintenance, Installation and Commissioning (Automation Products) • SCADA Application Development, installation and Commissioning • Motor control Centres - Design, Construction, Wiring, Installation and Commissioning • Training on PLC’s, Drives, DCS, Instrumentation and SCADA

some of the product manufacturers for the Training Centre to award internationally recognised certificates.

TRAINING: Big Wave Automation systems Pvt) Ltd offers training in:

Tel: +263 4 570 127/570199/ 573445/571043 Fax: +263 4 573 879 Cell: +263 772 287 678 772 287 681/772 288 189 E-mail: HOTLINE: +263 772 219 999


Big Wave Automation Systems (Pvt) Ltd are also proficient in the following Automation products: Siemens, Rockwell, ABB, Schneider, Zenon and Honeywell.

• • • • •

Programmable Logic Controllers (PLCs) SCADA Systems Distributed Control Systems (DCS) Variable Speed Drives (Both AC & DC) Instrumentation and Control Systems

OUR SERVICES • Systems Integration • Full Service contracts & 24/7 Back-up support • Ultrasonic Cleaning (electronic cards)

These courses are offered in collaboration with equipment manufacturers in order to empower product users and enhance the effectiveness of the technical personnel. Discussions are currently on-going with

No 36 Winson Road South, Off St Patrick’s Road, Hatfield, Harare, Zimbabwe

SOUTH AFRICA 56 Karen Road, Illiondale Edenvale, Gauteng Tel: +27 11 452 1546 Email: Best of Zimbabwe


Chapter 12 Setting up in Zimbabwe


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Zimbabwe Investment Authority (ZIA) Your investment, our passion… Invest in Zimbabwe.

The Zimbabwe Investment Authority (ZIA) is the country’s investment promotion body set up to promote and facilitate both foreign direct investment and local investment. ZIA is an institution born out of the merger of the Export Processing Zones Authority (EPZA) and the Zimbabwe Investment Centre (ZIC). This was done to create a one-stop-investment-shop for quicker and easier facilitation of investment. Our Vision To be the most preferred and competitive Investment Agency in the world.


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• Facilitate and process investment applications for approval; • To identify sectors of the economy with potential for investment for the purpose of attracting domestic and foreign investors; • To promote the decentralisation of investment activities in accordance with the development policy of the government; • To promote and coordinate investment activities in enterprises or sectors of the economy which are of strategic importance to national development. Investment Opportunities

Our Mission To contribute to sustainable economic development and growth through the timeous promotion and facilitation of value added investment.

Agriculture • Production for export in horticulture – specifically citrus, vegetables and flowers. • Contract farming and processing of agricultural produce.

Functions • To plan and implement promotion strategies for the purpose of encouraging investment by domestic and foreign investors;

Manufacturing • Toll manufacturing. • Fertiliser production, Industrial and intermediate capital goods manufacturing.

Mining • Resuscitation of existing mines especially gold and other base metals, prospecting, exploration and exploitation of various minerals and value addition. Energy • Methane gas drilling, retail of coal products and rehabilitation and expansion of electricity generating infrastructure. Telecommunication • Provision of mobile communication services through joint ventures. • Expansion of telecommunication network and supply of digitalisation equipment. Transport and Logistics • Recapitalisation of Air Zimbabwe, freight forwarding, clearing and refurbishment and construction of railways. Infrastructure • The Beitbridge ZIA Industrial park development. • Dualisation of major roads, waste management works and water treatment plants. ICT and Knowledge Based Industry • Software development, hardware assembly, business process outsourcing, multimedia development and rural communications.

Tourism • Development of Casinos and Convention Centres. • Development of exhibition centres. • Eco-tourism (planting of botanical gardens). • Tour/Safari operations, car hire and investment in Tourism Development Zones. Services and Distribution • Medical, Dental, Education, Financial Advisory, Consultancy and Legal Services Provision. Procedures for Investing in Zimbabwe Company Registration All companies in Zimbabwe have to be registered by the Registrar of Companies under the Companies Act or the Private Business Corporation Act. Upon successful registration, the company obtains a Certificate of Incorporation. Only the locals are allowed to operate under the Private Business Corporation Act as private businesses such as sole trader. Investment Project Approval and Registration All new foreign investment into Zimbabwe requires an Investment License issued by the Zimbabwe Investment Authority upon successful approval of a project proposal submitted to the Authority. A completed application form (ZIA1) acts as the project

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proposal. The application forms are available and can be collected from the ZIA offices or downloaded from the ZIA website Exchange Control Regulations Foreign Capital Inflows Foreign investors and visitors may bring an unlimited amount of foreign currency into the country. Foreign investors may bring equity into the country in the form of cash or machinery and equipment. Foreign investors are not permitted to capitalise, as part of equity, raw materials, technical and licensing fees, and other services. Repatriation of Investment The Zimbabwean Government guarantees the repatriation of 100% of the original capital investment in the case of disinvestment: • Up to 100% of dividends from net after tax profit may also be remitted. • Investors who become permanent residents may not remit their dividends without prior approval of the Exchange Control Authorities. Foreign Currency Accounts (FCAs) Since the Zimbabwean dollar is not in use at the present time, it is essential that an FCA is used. Corporate and individual FCAs may be opened with local commercial banks. Export proceeds are eligible for credit to a corporate FCA. Borrowing • Local: no restrictions on local borrowing for working capital. • Foreign: Offshore loans of up to US$5-million can be obtained without


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prior Treasury and Exchange Control approval. • Financing of capital projects can only be undertaken using funds injected from outside of Zimbabwe, or by utilising retained earnings. One-Stop-Shop The One-Stop-Shop Investment centre (OSS) is a means to facilitate investment, streamline and simplify business set-up processes, such as: company registration; granting of immigration permits; taxation and customs clearance issues; access to factory space; access to utilities such as water, electricity and telecommunication facilities; and any other requirements of investors - so as to cut on the time and costs associated with doing business. The OSS therefore entails bringing together relevant government agencies that deal with investors, into one location under one roof, to provide for coordinated, streamlined, prompt, efficient, expeditious and transparent services to investors. The aim is to simplify and shorten procedures for issuance of business approvals, permits and authorisations - thereby removing bottlenecks faced by investors in establishing and running businesses. From January 2011 investors can now access the services of various Government Departments under one roof at the One-Stop-Shop Investment Centre, located at Investment House, 109 Rotten Row, Harare. The OSS has been established for the convenience of investors. The ZIA has therefore been transformed into a gateway for all investor requirements. The seconded officers shall be vested with full powers

and mandate to make decisions. All these seconded officials have the common goal of facilitating investors’ applications and providing efficient and timely services. Business Centre A business centre will be established on site where services such as internet and a library will be provided. Everything in the OSS aims to facilitate the issuance of investor licenses, permits, approvals, and certificates etc. within five working days.

Zimbabwe Investment Authority Investment House, 109 Rotten Row P.O. Box 5950, Harare, Zimbabwe Tel: +263 4 757931-6 759911-5 / 780140-5 Fax: +263 4 773843 Email: Bulawayo Branch Fidelity Life Centre Fife Street & 10th Avenue, P.O. Box 399, Ascot, Bulawayo Tel: +263 9 65335 / 65319 65347 / 65342-3 Fax: +263 9 65345, Email: Best of Zimbabwe


Important Organisations in Zimbabwe of the nation through setting and monitoring standards, market research, product development and investment, and marketing activities. The Scientific and Industrial and Development Centre (SIRDC) SIRDC was established by the Government of Zimbabwe in February 1993 under the provision of the Research Act of 1986 to carry out strategic research and development for the benefit of manufacturing, service, agricultural and mining sectors of Zimbabwe, as well as to commercialise research and development outputs for the benefit of the economy at large. ZESA Holdings (Pvt) Ltd ZESA is a government-owned power utility company which generates, transmits and distributes over 95% of the electrical energy used in the country. It has four subsidiary companies which are listed. ZESA is committed to be the first choice provider of electricity and energy services at competitive prices.

Zimbabwe Investment Authority The Zimbabwe Investment Authority (ZIA) is the country’s investment promotion body set up to promote and facilitate both foreign direct investment and domestic investment. ZIA aims to contribute to sustainable economic development and growth through the timeous promotion and facilitation of value-added investments. The Zimbabwe Tourism Authority (ZTA) ZTA is a corporate body that was established by the Tourism Act, responsible for: tourism promotion; planning and development; research; and the enforcement of standards and services. The Authority’s raison d’être is to manage and market Zimbabwe as a tourist destination. ZTA’s mandate is to promote the sustainable growth of tourism in Zimbabwe for social and economic benefit


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Minerals Marketing Corporation of Zimbabwe (MMCZ) MMCZ was established under the MMCZ Act of June 1982 and began operations in March 1983, as the exclusive agent for the selling and marketing of all minerals produced in Zimbabwe, except gold and silver. The Minerals Marketing Corporation of Zimbabwe is a wholly-owned government parastatal which falls under the ambit of the Ministry of Mines and Mining Development. Zimbabwe International Trade Fair (ZITF) ZITF establishes, holds, promotes, manages, controls or supports, assists or participates in fairs, shows and exhibitions of every description which are aimed at promoting or stimulating interest in Manufacturing, Industry and Commerce. It also provides a variety of services to participants and other interested parties in its exhibitions and events. The Infrastructure Development Bank of Zimbabwe (IDBZ) The IDBZ is a statutory body established through an Act of Parliament, the Infrastructure Development Bank of Zimbabwe Act, and came into being on 1 August 2005 following the amendment of

the Zimbabwe Development Bank Act. The amended ZDB Act broadened the original mandate to focus on long-term infrastructure finance and development. The Bank has a broad-based shareholding including the Government of Zimbabwe, local institutional investors and foreign development finance institutions. The Industrial Development Corporation of Zimbabwe (IDC) The IDC is the nation’s investment vehicle mandated to facilitate industrialisation and economic development through investing in viable projects based on sound business principles. IDC is a shining example of government’s participation in equity investment through public-private sector partnerships with local, regional and international partners across the world. It now has more than 45 subsidiary and associate companies in the fertilizer and chemicals, clothing and textiles, mineral processing, motor and transport, light and heavy engineering, packaging, and agroprocessing, among others. Pig Industry Body Pig Industry Body is a parastatal under the Ministry of Agriculture, Mechanisation and Irrigation Development. It is mandated to develop the small-stock sector in Zimbabwe. The organisation was founded in 1937 and has been involved in research, training, extension and pig genetic improvement. The parastatal has

been categorised for commercialisation by the government. In pursuit of the commercialisation goal, the organisation is involved in value-addition of pork at its farm in Mashonaland East province. Official Veterinary Services in Zimbabwe The Division of Veterinary Services is responsible for preventing the entry, spread and establishment of animal diseases and pests of major economic and zoonotic importance in any part of the country. It is thus responsible for a continuous service in animal disease surveillance, including prevention, control, emergency preparedness and animal welfare. Veterinary services therefore aim to create an environment conducive for stockowners and farmers to conduct their business under relative disease and stress freedom. They also provide those wishing to trade in animals and animal product with assurance about animal health, while contributing to food and nutritional security and human health. Cottco Cottco operates as a purely cotton procuring, processing and marketing company. It has a total of 36 transit depots in Zimbabwe’s main cotton growing areas. Its nine ginneries have a combined capacity of 265,000 tonnes of seed cotton.

The Grain Marketing Board (GMB) GMB was established in 1931 as the Maize Control Board and renamed the Grain Marketing Board in 1951 when other crops were added to its mandate. GMB is a wholly state-owned organisation with a depot network of 84 bulk (silo) and bag depots. The total grain storage capacity of all GMB depots is more than 4.5 million tonnes. GMB is also involved in commercial valueaddition business ventures and has adopted a growth-strategy through separation of commercial and social business. Strategic partners are being sought to establish joint ventures in maize milling, wheat flour production, logistics, stock feeds manufacturing and contract farming businesses.

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Securities Commission of Zimbabwe The Securities Commission of Zimbabwe (SECZ) is an independent regulator of the capital markets in Zimbabwe. It was established in terms of Section 3 of the Securities Act [Chapter 24:25] that was promulgated in 2004. SECZ became operational on 1 September 2008. The Minister of Finance appointed five Commissioners - the maximum number stipulated for the SECZ, in terms of Section 5 of the Act. The Commissioners led by the Chairman are responsible for setting the overall policy while day-to-day decisions and implementation of the objectives is the responsibility of the Secretariat. The aim of SECZ is to create and maintain a safe and sound investment environment in the securities and capital markets in Zimbabwe. The key objectives of the commission are: • Providing high levels of investor protection; • Reducing systemic risk in the capital markets; • Promoting market integrity and investor confidence; • Preventing market manipulation, fraud and financial crime; • Ensuring transparency in capital and securities markets; • Promoting investor education. In line with its mandate derived from the Act, the Securities Commission is responsible for: • Regulating trading and dealing in securities; • Registering, supervising and regulating securities exchanges; • Licencing, supervising and regulating licenced persons; • Encouraging the development of free, fair and orderly capital and securities markets in Zimbabwe; • Advising the Government of Zimbabwe on all matters relating to securities and capital markets. Capital markets in Zimbabwe The capital markets in Zimbabwe are dominated by the Zimbabwe Stock exchange which was established in 1974. The history of the exchange dates back to 1896 when the first exchange was established with the arrival of the pioneer column. Securities traded on the market include equities (shares), preference shares, bonds, depository receipts and warrants. Indices on the markets are divided into industrial index and mining index. The 76 companies listed on the Zimbabwe stock exchange span various sectors of the economy. The Zimbabwe Stock Exchange still conducts trading on a manual basis (open outcry system) and proof of ownership is still paper


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share certificates with settlement taking place on a T+7 basis. There are 21 licenced stock broking firms who trade on the exchange floor. Settlement of stock exchange deals is done in the back offices of stock broking firms with transfer secretaries maintaining the register of various companies whose stocks are listed on the bourse. There are four dominant transfer secretaries whose registers are electronic. These registers will be consolidated once the Central Securities Depository is set up. Settlement is also supported by custodians who settle deals on behalf of their various local and international clients. The capital markets are open to both local and international investors subject to guidance given by each exchange. Currently the securities industry is made up of: • The Zimbabwe Stock Exchange (ZSE); • Stock broking firms - 21; • Transfer secretaries - seven; • Asset Management companies - 16; and • Several custodial services companies and investment advisors who are yet to be licenced by the Securities Commission. SECZ regulates capital market players that include: Securities Exchanges (including the Zimbabwe Stock Exchange); Securities Dealers (Stock brokers); Securities Transfer Secretaries; Securities Custodians; Investment Advisors and Managers; Securities Trustees; and Central Securities Depositories. Legislative Framework In discharging its functions, SECZ operates in terms of the following pieces of legislation: • The Securities Act (Chapter 24:25); • Securities Rules and Regulations e.g. The Securities (Registration, Licencing and Corporate Governance) Rules, S.I.100/ 2010; • Asset Management Act (Chapter 24:26); • Collective Investment Schemes Act (Chapter 24:19); • Companies Act (Chapter 24:03); • The Bank Use Promotion and Suppression of Money Laundering Act (Chapter 24:24); • Various other legislation in the Banking sector that overlap into the securities industry. Some Developments to date SECZ sets Rules and Regulations for

Securities Markets The SECZ announced the publication of the Securities (Registration, Licencing and Corporate Governance) rules, SI 100/2010 in the government Gazette of 4 June, 2010. The setting of rules was in fulfilment of the SECZ objectives outlined in the Securities Act. Section 118 of the Securities Act (Chapter 24:25) empowers SECZ to make rules which enable the Commission to do the following: • Regulate trading and dealing in securities; • License, supervise and regulate licenced players so as to ensure that high standards of professionalism and integrity are maintained, in fulfilment of Section 38 of the Securities Act; • Prescribe qualifications for licenced players; • Register, supervise and regulate securities exchanges; • Prescribe the qualifications of board members and board composition of Securities exchanges; • Mandate licenced persons to acquire trust accounts; • Give guidelines on a corporate governance framework to be adhered to by registered securities exchanges and licenced persons; • Prescribe fees and levies to be paid by licenced persons. Risk Oversight Framework The Securities Commission has put in place a centralised and harmonised risk surveillance and monitoring framework in order to reduce systemic risk and bring stability to the securities markets. The Framework is premised on centralised risk data collection and is the basis for its risk-based supervision of the various players in the securities markets. Whilst the prerogative for day-to-day risk management (i.e. identification, assessment, mitigation, monitoring and reporting), lies with the respective players in the securities markets, the Commission plays a critical oversight role in order to guard against the systemic effect and guiding market players in effectively managing their individual risk profiles. Owing to the integrated nature of the whole financial system, the Commission harmonises the risk management practices with other financial sub-systems and also regional and international practices.

The key focus of this framework is on the following risks which have a potential contagion effect: • Operational risk • Compliance risk • Market risk • Liquidity risk • Settlement risk Financial Services Institute The Securities Commission is working on setting up a Financial Services Institute which will act as a setter in terms of minimum qualifications that will be required in order for an individual to participate in Zimbabwe’s financial markets as a broker, compliance officer, back office manager, custody officer, transfer secretary, investment analyst or corporate finance analyst, amongst other professions. The institute will undertake shortterm programmes and workshops to expose market participants to current developments in the international financial markets and the regulatory environment. Best of Zimbabwe


Participators Index Adam Bede..................................................................................................................... 130 Africa Albida Tourism.................................................................................................. 70, 78 African Century Limited.................................................................................................. 120 African Sun Limited...................................................................................................... 1, 58 Big Wave Automation Systems...................................................................................... 164 eLearning Solutions........................................................................................................ 112 Freight World.................................................................................................................. 162 Freshly Ground................................................................................................................. 82 Global Village Africa....................................................................................................... 156 Global Village Partnerships............................................................................................ 158 Harare Institute of Technology (HIT)............................................................................... 116 Harare International Festival of the Arts (HIFA)................................................................ 92 Important Organisations in Zimbabwe........................................................................... 172 Kariba Invitation Tiger Fish Tournament (KITFT)............................................................ 102 Leopard Rock................................................................................................................... 72 Marketers Association of Zimbabwe (MAZ)................................................................... 150 Meikles Hotel.................................................................................................................... 74 Mekka Cocktail Lounge and Sushi Bar............................................................................ 80 MultiChoice Africa.......................................................................................................... 142 National Arts Council of Zimbabwe.................................................................................. 88 National University of Science and Technology (NUST)................................................. 114 NetOne Cellular Private Limited..................................................................................... 138 Pennywise Liquor Centre................................................................................................. 84 Postal and Telecommmunications Regulatory Authority of Zimbabwe (POTRAZ)......... 134 Proudly African........................................................................................................... 6, 156 Rainbow Tourism Group (RTG)......................................................................................... 68 Redan ............................................................................................................................ 124 SECURICO Security Services.................................................................................. 26, 128 Securities Commission of Zimbabwe (SECZ)................................................................ 174 The Book CafĂŠ................................................................................................................ 106 The Culture Fund of Zimbabwe Trust............................................................................... 94 The Golden Pilsener Zimbabwe Golf Open.................................................................... 104 TriplePlay Communications............................................................................................ 136 Watershed College......................................................................................................... 110 Zimbabwe Colour Run..................................................................................................... 98 Zimbabwe International Trade Fair Company (ZITF)...................................................... 154 Zimbabwe Investment Authority (ZIA)............................................................................ 168 Zimbabwe Parks & Wildlife Management Authority................................................... 18, 48 Zimbabwe Power Company (ZPC)................................................................................. 126 Zimbabwe Tourism Authority (ZTA)........................................................................ 38, OBC


Best of Zimbabwe

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Best of Zimbabwe

Best of Zimbabwe



In anticipation for the second edition of Best of Zimbabwe we have a first look of the book avaliable only online right now for you to read...

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