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Safety Safety Member Experience MemberExperience Outreach OutreachtotoCommunity Community Reliability Reliability Economic EconomicViability Viability
Outreach to Community SVEC is proud to support our members through charitable activities and participation in educational and community service events. Top row, left to right: Florida Sheriffs Boys Ranch Career Day, Lions Club Golf Fundraiser. Bottom row, left to right: Recognition for donations made to United Way, State Capital Youth Tour, Live Oak Christmas Parade float.
Strong financial results benefit members SVEC outperformed its financial management goals in 2016, and, as a result, a total of $506,981.71 was returned to our member-owners in the form of an increased Wholesale Power Cost Adjustment (WPCA) credit in December bills. The return is an example of how our members benefit from the third cooperative principle — Economic Participation of Owners. The economic benefits of SVEC’s operations are reinvested in the co-op, used to provide owner services, or returned to our owners.
New on SmartHub: Report outdoor light problems At SVEC, we work to ensure that outdoor lights are repaired quickly when problems occur. Now, members can report an inoperable or malfunctioning street or area light by logging into SmartHub and clicking on the “Contact Us” icon and then on “AREA LIGHT ISSUE.” Reports can also be made by submitting a form at www.svec-coop. com or by calling SVEC Member Services at 386-
362-2226 or 800-447-4509 during office hours. Members who report a malfunctioning outdoor light will receive confirmation by email or phone that their report was received and that a technician will be scheduled to make the repair. Members registered for SmartHub can track the status of their repair order using the mobile app.
Sign up for SmartHub and win a Kindle Fire! Thinking about taking advantage of SmartHub’s easy tracking of usage, outages and repairs? Members who sign up from Jan. 15-Feb. 15 will be automatically entered in a drawing to win an Amazon Kindle Fire. Scan the QR codes below to sign up today! To access the SmartHub app on an iPhone or iPad, simply scan this QR code with your device.
To access the SmartHub app on an Android device, simply scan this QR code with your device.