My first document

THE HOME CARE HUB

Training & Support dedicated to Home Care

Summer

o check security!

ar away erved day off a great time to ‘Cyber ecurity and etter than a ft for you to j y ys!

Need help with your DSPT?

Get in touch and we can help.

Don’t miss out on the opportunity to access free, expert support from the official Better Security, Better Care support programme.

Attend one of the national webinars, download and adapt a template policy, view the online guidance, call the national helpdesk, or access local tailored support.

Or join one of our upcoming sessions designed to get you ready. Republish your DSPT to ‘Standards Met’ - It’s still not too late!

Thursday 6th July 2023 at 14.30 -

https://www.eventbrite.co.uk/653776231307

Contents

● RCA 2023 Conference

● Join our Home Care Facebook Page

● Skills for Care - Funding for training

● Going Digital?

● Boost your confidence & enhance your data security for a digital future!

● Barclays Digital Upskilling

● Barclays Digital Champion Programme

● Free Training & Events - July/August/September

● Digital Health Checks: for over 40s in fight against heart disease

● National Cyber Security Centre - Cyber Advisor Scheme

● Top Tip - MS Outlook

● Fire Safety - Safe & Well Home Visit

● MILE Newsletter

● Digital Social Care - Events and training

● Contacts

RCA Conference - 19th July 2023

We would like to invite ALL providers in East Sussex and Brighton & Hove to our 2023 annual conference at the historic and picturesque Herstmonceux Castle.

Date: 19th July 2023

Location : Herstmonceux Castle Hailsham BN27 1RN

Time : 09:30 (Registration)

This years event will feature display stands to meet & speak to industry specialists as well as talks from :

Amanda Partington-Tood, CQC - Assistant Director of Adult Social Care

Mark Stainton - Director Adult Social Care

Councillor Maynard - Lead Member for Adult Social Care

And many more.

Two tickets available per member, additional available on request - Contact RCA

Light lunch, coffee and teas will be served throughout the event in the castle court yards.

To book your tickets please visit:

Skills for Care - Funding for training

Money for training

– individual employer funding is o

As an individual employer you can apply for the individual employer funding to train yourself and your personal assistants (PAs).

People who are in receipt of adult social care direct payment and those who use their own money to employ personal assistants can apply for funding to pay for:

■ their personal assistants training and development needs

■ the development of their knowledge and skills as an employer of personal assistants

■ hiring replacement support whilst your usual PA is attending training courses and travel. Applications can be submitted until 17:00 on 15 March 2024.

⇨ Find out more and apply

Going Digital?

Boost your digital confidence!

Boost your confidence and enhance your data security for a

We understand that as a homecare provider, y tart when it comes to cyber security and data on't have to navigate these challenges alone. rotection Toolkit (DSPT), which is a self-assessment tool, brings together l of the issues you need to consider in one place – and we are reaching ut to offer our free support to help you use the toolkit

ave already benefited from the DSPT, with a 30% increase in adoption since 2021 A lot of services discovered that they already had many of the policies, procedures, and practices in place – they just needed to check, improve and share them By receiving the right support, they were able to easily complete the DSPT We can assist you in the exact same way As part of the Better Security, Better Care programme, we provide free tailored support to care providers who lack confidence around data and digital issues. Our team of experts will guide you every step of the way.

Here's what you can expect:

1. Easy to complete: We understand that your time is valuable. That's why the DSPT is designed to be completed at your own pace.

2. Free tailored support: We will be your trusted companion, providing personalised assistance as you complete your DSPT

3 Update your policies: If you’ve already got data protection and cyber security policies in place, we can advise you on any changes you may need to make. If you don’t have these in place – you can adapt our existing templates.

Managing confidential information properly is crucial for homecare services. We are dedicated to supporting care providers in securely storing and sharing information, both in paper and digital formats. By using the DSPT, you'll be able to evaluate and improve your data and cyber security measures and provide evidence of your information governance arrangements It’s free, official and recognised by CQC

Don’t just take our word for it - Ross White-Hunt of CPA Ltd found the DSPT transformative: “I want to reassure my fellow social care providers that what may seem like a daunting task, is far easier than it may initially appear And the benefits of the DSPT system and the knowledge gained through the Better Security, Better Care training and support is well worth it. I believe it will deliver massive improvement within the social care sector.”

We believe that you, too, can overcome any reservations and embrace the benefits of the DSPT and our comprehensive support Take the first step by reaching out to get in touch

Remember, you don't have to face the challenges of the DSPT alone

We are here to support you every step of the way.

Barclays Digital Upskilling Programme

We are pleased to announce the very p Digital Upskilling programme, Barclays Digital Wings, continues through This programme has been designed by care providers based on f db k

These events are limited and very popular so please book early to avoid disappointment.

Digital Office Skills - MS Word

Tuesday 19th Sept: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/e/585385633187

Getting started with Microsoft Word: create a new document; Add to and amend your document; Review your document; Save your document.

Digital Office Skills - MS Word - INTERMEDIATE LEVEL

Tuesday 17th Oct: 2.30pm - 3.30pm

https://www.eventbrite.co.uk/e/585328863387

If you are already confident using MS Word, join this session to learn about some of the advanced features, hints and tips to help you make your documents look even more must for any manager/administrator.

Barclays Digital Champion Programme Digital Champions Progra

Having digital skills – even just basic ones can make a big difference in both your personal and work life.

Working collaboratively with Barclays, we are able to offer you this amazing, free Digital Champion programme The programme was designed for anyone who wants to support the people around them to develop these essential digital skills. You will b t hi essential digital skills to help people become m avoid becoming digitally excluded and isolated programme uses virtual sessions alongside on modules on Digital Wings to create an environm Champions to develop their digital skills ready supporting people around them You don’t need expert to become a Digital Champion but you d passion for helping others.

How does it work? To become a Digital Champ

three 90 minute virtual sessions hosted by Bar Eagles You’ll also need to complete some specially selected online learning modules in Digital Wings to help boost your knowledge and give you the skills you need to share with others.

The programme will take around six weeks to complete with around 90 minutes of learning each week. Following this, Digital Champions will have a learning space to revisit for new learning, resources and more support if needed

Here’s what we’ll cover: Virtual sessions: Becoming a Digital Champion, digital basics and fraud and scams Online courses: Communicating, transacting and being safe and legal online

More information about the programme can be found here: https://digital wings uk barclays/digital-champions

ed:

Getting started!

Follow the steps below to get started:

1 - Register - When you register to become a Digital Champion, you’ll join a cohort of other Digital Champion trainees. You’ll stay in this group throughout the programme, and you’ll have to attend each session to complete the programme and become a Digital Champion.

2 - Complete the learning - In addition to attending the virtual sessions, you’ll need to complete three specially selected Digital Wings modules which cover all the topics you’ll be expected to start sharing in your Digital Champion role. In each session and module, we'll give you some ideas on how you can use the learning to help others.

3 - Tell us how you’re doing - Once your learning is complete Barclays team will ask you to share how you’re doing after 30, 60 and 90 days so keep a note of how many people you’re helping. This could be by sharing Digital Wings or showing people how to do something digitally for the first time You will also have the opportunity to let Barclays know if you need any more help.

To register to be a Digital Champion, make sure you’ve signed up for Digital Wings

Digital learning - your way | Digital Wings (uk.barclays)

To find out more, contact Nada:

Free Training & Events - July/Aug/Sept

Republish your DSPT to ‘Standards Met’ - It’s still not too late!

Thursday 6th July 2023 at 14.30 - https://www eventbrite co uk/653776231307

In this session, we look at the recent changes to the DSPT and help you navigate achieve ‘Standards Met’ when you republish your DSPT for the 22/23 year.

If you previously published your DSPT at Approaching Standards (or Entry Level), you have to get to Standards Met in order to republish your DSPT You cannot publish at Approaching Standards more than once. It is a temporary arrangement to help you to get to Standards Met.

Publishing your 2022/23 DSPT , it is still not too late - By completing your DSPT, you will provide evidence that you meet all of the minimum legislative requirements of the DPA and UK-GDPR as well as some cyber security best practice. Standards Met is the level that all care providers should be aiming for as it demonstrates that they also meet the health and social care data security standards.

This webinar and interactive workshop will guide you step by step to completion and publication of your toolkit to standards met The deadline for publishing your DSPT for 2022/22 is 30 June 2023

This webinar is for care providers who have published before, and are reviewing and republishing their DSPT but don't worry if you have never published, we will help you keep up.

NHS MAIL - COMMON PROBLEMS - We can help.

Tuesday 11th July 2023 at 14.30 - https://www.eventbrite.co.uk/653779481027

NHSmail is a free, secure email system that is available to all CQC- registered care providers in England who have achieved Approaching Standards on the Data Security and Protection Toolkit

This Masterclass is designed to help you with the following:

• Getting set up with a new mailbox

• How to access your account and set up the shared mailbox

• How to do password resets

• How to obtain additional accounts

• How to go about joining, moving and leaving a site

• Where do you need to go to raise requests or get the correct support? We will answer your questions with any issues or concerns you may have.

Free Training & Events continued

Data Protection & GDPR - ROPA and IAR

Thursday 13th July 2023 at 14.30 - https://www.eventbrite.co.uk/653923812727

Access to Care Records, & the use of Data & Technology are fundamental to Hea delivery, therefore the Care Quality Commission will assess how safely they are u Care Providers are in terms of information governance Question C3 3 from the Key Lines of Enquiry (KLOE) asks: “How are people assured that information about them is treated confidentially ?” And question W2.8 asks: “How does the service satisfy itself that it has robust arrangements… in line with Data Security Standards?”

How confident are you that your data protection is up to scratch?

The Information Asset Register (IAR) and Record of Processing Activities (ROPA) will be explained & discussed

Watch this short video and decide for yourself, then join our free webinar to hear how to stay compliant.

https://www youtube com/watch?v= YRs28yBYuI

Community Matron and Trusted Assessors Webinar

Tuesday 12th Sept: 2.00pm - 3.00pm - https://www eventbrite co uk/657592967267r

This session covers how the Trusted Assessors scheme works and how Community Matrons can support your Care Setting.

You will hear from two local Trusted Assessors who have extensive experience of working within Adult Social Care, they are independent and are part of the support offered by West Sussex Partners in Care They will explain how the scheme works and how this can benefit you as an Adult Social Care Provider We hope the scheme will extend to East Sussex, Brighton and Hove

Trusted Assessor’ schemes are a national initiative designed to reduce delays when people are ready for discharge from hospital. It is based on providers adopting assessments carried out by suitably qualified ‘Trusted Assessors’ working under a formal, written agreement Research has shown that delayed discharges can have a significant negative impact on people’s well-being There are also risks associated with premature or poorly planned discharges Assessments and care planning can be undertaken by Trusted Assessor schemes in a way that meets both people’s needs and legal requirements on providers.

We will be joined by a local Community Matron who will be discussing how their role works in supporting and working alongside you to optimise treatment, Care and Support to those you care for

Community Matrons are highly skilled Senior Nurses, who help manage episodes of deterioration in the health of those you care for and prevent unnecessary hospital admissions. Their work ensures residents receive targeted, bespoke care, based on their individual needs. Not only is hospital capacity increased, those you care for are able to stay in the surroundings they are familiar with,

Free Training & Events continued

Digital Office Skills - MS Word

Tuesday 19th Sept: 2.30pm - 3.30pm - https://www.eventbrite.co.uk/e/58538563

Getting started with Microsoft Word: create a new document; Add to and amend your document; Review your document; Save your document.

Single Assessment Framework

Wednesday 20th Sept: 2.30pm - 3.30pm - https://www eventbrite co uk/e/625205425257

Changes that CQC is implementing to their system of inspection and regulation.

CQC is developing a new approach to regulation called a single assessment framework. This applies to providers, local authorities and integrated care systems. They will continue to use:

● five key questions (safe, effective, caring, responsive and well-led)

● four-point ratings scale (outstanding, good, requires improvement and inadequate) Under each key question there are a set of topic areas and quality statements. The statements describe what good care looks like and will link to the regulations. What will be different?

● Gathering evidence: CQC gather evidence to support their judgements in a variety of ways and at different times – not just through on-site inspections This means on-site inspections will support this activity, rather than being our primary way to collect evidence

● Frequency of assessments: They will no longer use a service's rating as the main driver when deciding when we next need to assess. Evidence we collect or information we receive at any time can trigger an assessment.

● Assessing quality: Judgements about quality will be made more regularly, instead of only after an inspection The assessments will be more structured and transparent, using evidence categories as part of the assessment framework and giving a score for what they find hoping to make their decisions about ratings clearer and easier to understand.

The process will continue to be changed, refined and improved and our presentation will reflect this. If you want to hear the latest information on how the single assessment framework will work and what you need to do to prepare, this webinar is a MUST

If you are already confident using MS Word, join this session to learn about some of the advanced features, hints and tips to help you make your documents look even more professional

It is a must for any manager/administrator.

Digital Health Checks

Digital Health Checks for over 40s in fight against he

r 40 in England will be sen educe heart disease and o

S health checks, which will also include an online health ire, will be launched next spring for people aged 40 to 74.

million people will be eligible, with around one million online pected to be carried out over the next four years

Social Care Secretary Steve Barclay said: “Thousands of ks and strokes could be prevented every year through simple cks, which could save lives and ease pressure on the NHS.”

digital check-up will mean people can do simple tests and get vice from homes while reducing pressure on GP services.”

asked to take a blood pressure test at a pharmacy, alongside the online assessment covering details such as weight, height, diet, alcohol intake and exercise levels

Results will be made available online with help available to anyone showing early signs of issues such as diabetes or heart disease, as well as referrals to weight-loss clinics or medication

The online questionnaire will be available via phone, tablet or computer and the Government believes each check will save 20 minutes of NHS time

This could play an important role in helping people live healthier for longer and saving lives in the coming years, while reducing pressure on the NHS

Professor Sir Nilesh Silemani - Cardiovascular disease is the 2nd biggest killer in England, affecting around 6 4m people

The Government says the new digital check will help to identify 200,000 people who could benefit from the use of statins, 30,000 cases of hypertension and prevent around 400 heart attacks and strokes over the first four years

Professor Sir Nilesh Samani, medical director at the British Heart Foundation, said: “This initiative will help to reach more people and encourage them to get their blood pressure and cholesterol levels checked so that, where necessary, healthcare professionals can work with them to manage their condition ”

“This could play an important role in helping people live healthier for longer and saving lives in the coming years, while reducing pressure on the NHS ”

Existing NHS health checks for people in the same age group take place face-to-face with a GP and concerns have been expressed that elderly people are not left behind if they struggle with technology

David Baines, vice chair of the Local Government Association, told The Times “Making more digital health checks available is a useful tool to detect certain illnesses but it should be treated as an addition to, not a replacement for, a physical health check ”

Security Centre

Cyber Advisor Scheme

The NCSC has launched a new Cyber aims to help the UK’s SMEs with trusted advice.

The scheme, aimed at small organisations that lack in-house expertise, provides access to cost-effective advice and hands-on help to guard against the most common cyber attacks

Initially this advice will focus on the five technical controls set out in the government-backed Cyber Essentials certification scheme. And while organisations don’t need to be aiming for Cyber Essentials certification, the NCSC is confident that these controls mitigate the majority of high volume, low-skill cyber attacks

With a growing network of providers across the UK, you can find out more about the scheme or visit our Delivery Partner’s website to find a Cyber Advisor who can help you

NCSC launch new Supply Chain Mapping Training

As part of the NCSC's Supply Chain Mapping guidance, we have launched two new e-learning packages

The packages have been created to help procurement specialists, risk owners and cyber security professionals to effectively manage risks across their supply chains.

Understanding who your suppliers are, what they provide and how they provide it will help you manage the cyber security risks that can arise.

Click here to access the e-learning

Top Tips - MS Outlook

Top Tip – MS Outlook Tip 1 - How to set a holiday ‘Out

There’s no better feeling than ticking off the final task on your ‘to do’ list, getting down your PC and getting home ready to pack your bags for your much awaited, Summer break! We’ll show you how to let your colleagues and contacts know to their emails, and instead you’ll be sipping on a Mojito reading a good book! Follow these simple steps to set Automatic Replies.

Note: If the instructions don't match what you see, you might be using an older version of Outlook on the web. Try the Instructions for classic Outlook on the web.

1 At the top of the page, select Settings

> View all Outlook settings > Mail > Automatic replies

2 Select the Turn on automatic replies toggle.

3. Select the Send replies only durin time period check box, and then a start and end time

If you don't set a time period, you automatic reply remains on until

4. turn it off by selecting the Autom p gg e.

5. Select the check box for any of the following options that you need:

■ Block my calendar for this period

■ Automatically decline new invitations for events that occur during this period

■ Decline and cancel my meetings during this period

6 In the box at the bottom of the window, type a message to send to people during the time you're away If you like, you can use the formatting options at the top of the box to change the font and colour of the text or customise your message in other ways

7 If you want senders outside your organisation to get automatic replies, select the check box for Send replies outside your organisation

8. When you're done, select Save at the top of the window. If you didn't set a time period for automatic replies (step 4 earlier), you'll need to turn them off manually. To turn off automatic replies, sign in to Outlook on the web, choose

Safe & Well Home Visit

West Sussex Fire & Rescue Service

Online home fire safety check

If you have concerns around home fire safety, or are concerned for a family member or loved-one, you can complete a free online fire safety check.

This easy-to-follow home fire safety check will take you through your home one room at a time and the simple questions will help you spot fire risks as you go around your home.

r tips and advice on the steps educe those risks.

will receive a personalised plan to help keep you old safe from fire.

postcode, no other personal eeded to complete the home and obtain the report

Online home fire safety check

If the home fire safety check recommends that you receive a Safe and Well Visit you can find further information on how to arrange a visit.

The online home fire safety check has been developed through a partnership between the National Fire Chiefs Council (NFCC), Fire Kills and Safelincs.

Safe and Well Visit West Sussex County Council

MILE Newsletter

MILE pathway is an online resource full of learning and development opportunities in management and leadership, supporting our Registered Managers and social care workforce to make informed CPD choices.

In addition to the website we are offering 1:1 CPD meetings to navigate the website and make an individualised CPD plan. If you would like to discuss the project please feel free to contact our project lead Juliet Smith or book one of our CPD sessions directly by clicking here →

Looking forward to working with you towards leadership excellence.

Preparing for a CQC inspection may feel daunting, but there are many resources to help you understand how to prepare, what is involved and how to address the outcome and impact of an inspection.

This newsletter focuses on working with the cqc and understanding inspection processes so you can ensure your service continues to provide high-quality care and support that complies with the CQC's core requirements.

o read the full newsletter, follow the link:

Digital Social Care - Events and trainin

Completing the DSPT: Final steps

Date: Tuesday 11 July 2023 - Location: Online - Read more

Minimum Operational Dataset Development Webinar –

GAP Analysis Topic 3

Date: Tuesday 11 July 2023 - Location: Online - Read more

Minimum Operational Dataset Development Webinar –

GAP Analysis Topic 4

Date: Tuesday 25 July 2023 - Location: Online - Read more

Digital Social Care offer a range of training sessions and events. Click the link to access full details of their Events:

Contacts

Nada Wakeford nada@westsussexpartnersincare.org

Brian Roberts brian@sussexdigitalteam.co.uk

Sarah McNally sarah@sussexdigitalteam.co.uk

Claire Badzek claire@sussexdigitalteam.co.uk

Or phone us on 07860 630063

www.sussexdigitalteam.co.uk