Supply Chain Digital - April 2015

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SOUTH EAST CONSTRUCTION be more efficient, more streamlined and overall better for the client.” According to Silvernagle, the goal behind its continuous improvement plan is to build trust among clients. “It boils down to how fast you can do business when the trust component is there. Once you have trust, the speed at which you can do business is remarkable. We’ve proven the way we do business works. The company recently invested over a quarter of a million dollars into software programs to better control costs. The investment allows SEC to be more thorough, detailed and conscious of where every penny is going. “Trust with the client is built through safety, productivity, and cost-effectiveness,” says Silvernagle. “We made the software investment to help us control our costs so we could lower rates and provide clients with the best deal possible.” “Our clients want to know we are managing there money properly. Trust among the client is vital, and if you have that, the client retention follows.” Other continuous improvements include personnel. Within its

CANADA

organization, SEC has highly qualified people, including Construction Manager, Project Managers, Superintendents, General Foreman, Health and Safety Manager, Safety Administrators as well as numerous long term employees in foreman and tradesman positions. However, unlike most companies, SEC doesn’t just look at qualifications. “It’s all about character and Integrity in our business,” says Silvernagle. “I’ll browse resumes but I like to look future employees in the eye and see if they’re personal, intriguing and what they’re built like. Character is everything to me., and we want employees that will drive to ensure our clients are looked after” Safety driven company South East Construction is committed to a strong health, safety, and environmental program that protect employees, subcontractors, clients, property and members of the public from hard. The company has an extensive training program for new employees that encompass a wide range of w w w. s e c o n . c a

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Supply Chain Digital - April 2015 by Supply Chain Digital - Issuu