BUS 365 WK 6 Quiz 5 Chapter 7,8 - All Possible Questions To Purchase Click Link Below:
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BUS 365 WK 6 Quiz 5 Chapter 7,8 - All Possible Questions Chapter 07 Multiple Choice 1. How can handheld mobile computing devices and technology significantly improve performance in the healthcare system? a) Make it easier and faster to get prescriptions b) Reduce the preventable errors made by healthcare providers c) Reduce the need for emergency medical care d) All of the above 2. Electronic prescription systems (EPSs) offer huge potential benefits, but several obstacles are slowing the adoption of these systems. Which of the following is not one of those obstacles? a) the high start-up financial investment b) insufficient knowledge of the EPS concepts c) widespread EPS technology standardization d) resistance from healthcare providers 3. Which is not one of the three dominant PC operating systems (OSs)? a) Apple b) Java c) Linux d) Microsoft Windows 4. Writing apps for handheld devices, such as smartphones, is __________. a) easy because only a few lines of code are needed b) easy because the devices have limited features c) difficult because of many different models and OSs d) about the same as writing apps for computers.
5. The mobile computing and commerce environment relies on two basic approaches to Internet connectivity: short range wireless technologies such as __________ and longer range telecommunications technologies such as __________. a) Wi-Fi; WiMAX b) WiMAX; 4G c) 3G; 4G d) 4G; Wi-Fi 6. End users can access a WLAN with their laptops, desktops, or PDAs by adding a(n) __________. a) 4G network b) Internet protocol c) access point d) wireless network card 7. Which of the following is not a characteristic of Wi-Fi? a) Most laptops today rely on Wi-Fi technology that require being in range of at least one satellite. b) Wi-Fi performance decreases roughly significantly as distance increases at constant radiation levels. c) Wi-Fi has fairly high power-consumption compared to some other standards. d) Wi-Fi is used to support business and compliance requirements, such as the Mine Improvement and New Emergency Response (MINER) Act passed by the U.S. Congress. 8. Many financial service handhelds send SMS texts using __________, which work like telephone numbers, except that they are 5 or 6 characters long and easier to remember. a) mobile PINs b) packets c) short codes d) biometrics 9. The __________ is expected to emerge as the predominant market for mobile banking services done via cell phones or other mobile device. a) Asia-Pacific region b) European Union (EU) c) United States (US) d) United Kingdom (UK) 10. Which of the following is not one of the threats to mobile banking? a) cloning b) phishing c) lost or stolen phones d) SMS
11. Duplicating or __________ the Electronic Serial Number (ESM) of a cell phone and using it in second phone allows the perpetrator to have calls and other transactions fraudulently billed to the original phone. a) cloning b) phishing c) smishing d) vishing 12. One innovative payment systems uses an iPhone app called __________, in which two individuals can transfer money to each other simply by tapping their phones together. a) bump b) tap c) QR d) knock 13. An advantage of an __________, which is a piece of software, is that it that stores an online shopper’s credit card numbers and other personal information so that the shopper does not have to reenter that information for every online purchase. a) e-phone b) e-card c) e-reader d) e-wallet 14. Mobile commerce in __________ is growing exponentially and now represents the largest amount of m-commerce sales in the world. a) Europe b) Japan c) developing countries d) India 15. In Japan, wireless shopping is popular with busy single parents, executives, and teenagers, who are doing __________ percent of their e-commerce shopping from cell phones. a) almost 25 b) up to 33 c) up to 50 d) over 80 16. According to the Daiwa Institute of Research, __________ account(s) for most of the purchases that are done on mobile phones, if the users are on flat-fee-based service. a) entertainment b) impulse shopping c) travel
d) sports 17. The __________ continues to be a leader in making digital music, movies and podcasts available to consumers for a fee. a) iTunes Store b) Amazon.com c) Fox Mobile d) Grooveshark.com 18. Belgian Godiva Chocolatier is recognized worldwide as the leader in fine chocolates. The Godiva Mobile app integrates Godiva's best selling products with the address book on a BlackBerry smartphone. Why is this integration a good strategic move for Godiva? a) Consumers can purchase products by simply scrolling and clicking. b) Godiva chocolates and other products are usually bought as a gift rather than for oneself. c) Address book integration allows users to ship with just a few clicks. d) All of the above
19. Why did Ericsson, Motorola, Nokia, and Siemens establish the Mobile Games Interoperability Forum (MGIF) that defined a range of technical standards? a) To create a competitive advantage by running mobile games on proprietary networks b) To make it possible to deploy mobile games across multi-game servers and wireless networks, and over different mobile devices c) To compete against Microsoft in the mobile game market d) To develop games that ran on slower speed networks 20. Primary forces that are driving the growth of the mobile market are __________ and __________. a) virtual communities; Wi-Fi b) air travel; hotels c) Skype; banking d) mobile social media; gaming handhelds 21. __________ is user-specific advertising that is location-sensitive and used to inform potential buyers about shops, malls, entertainment, and restaurants close to where they are based on the __________ in their cell phones. a) Mobile marketing; SMS b) Wireless marketing; cookies c) Targeted advertising; GPS d) Targeted advertising; router 22. __________ handhelds are a special technology that involves computer-generated images superimposed on pictures of real things and can be used by advertisers in several ways.
a) Augmented reality b) Foursquare c) WAP d) Skype 23. Yahoo Mobile and iGoogle are__________ which are customer channels optimized for mobility and that aggregate content and services for mobile users. a) search engines b) browsers c) mobile portals d) wireless apps 24. Characteristics of voice portals include each of the following except: a) Many organizations use voice portals to replace or supplement help desks and reduce costs. b) Voice portals are used extensively by airlines enabling travelers to make reservations, find flight status, and more. c) Voice portals are Web sites because they are accessed through a browser. d) A benefit for Internet marketers is that voice portals can help businesses find new customers. 25. The underlying technologies needed for location-based commerce and services are __________ and __________. a) GPS; GIS b) TPS; laptops c) portals; servers d) social networks; sensors 26. A global positioning system (GPS) is a wireless system that uses __________ to determine where the GPS device is located anywhere on the earth. a) GIS b) portals c) satellites d) servers 27. Engineers can find the location of any receiving station to within 50 feet by __________, using the distance from a GPS to three satellites to make the computation. a) latitude b) longitude c) triangulation d) altitude 28. GPS software computes the latitude and longitude of the receiver. This process is called __________. a) decoding
b) geocoding c) receiving d) geocomputing 29. Characteristics of NextBus include all of the following except: a) The system knows exactly where buses are, but not individuals, which protects the person’s privacy. b) San Francisco bus riders carrying a smartphone or similar device can quickly find out when a bus is likely to arrive at a particular bus stop. c) The system tracks public transportation buses in real time. d) The core of the NextBus system is a GPS satellite that can tell the NextBus information center where a bus is at any given time. 30. The location provided by GPS is expressed in terms of __________. a) geocodes b) digital maps c) latitude and longitude d) data visualization 31. Data acquired by a GPS is inserted into a digital map, which is known as a __________, to identify a specific place or address. a) geographical information system (GIS) b) data visualization c) mapinfo d) mobile positioning center (MPC) 32. GPS is supported by __________ U.S. government satellites, plus three backup satellites, that are shared worldwide. a) 12 b) 24 c) 180 d) 360 33. Why are leading organizations developing marketing and sales strategies built on connecting with their customers via mobile devices? a) Because mobile transactions are now secure and protected against fraud. b) To remain competitive with the vast majority of organizations that have developed plans for mobile customer service and support. c) Because customers want to be connected to all aspects of their lives via their mobiles. d) All of the above 34. Traditional POS technology involves a computerized cash register connected to a server via __________.
a) Wi-Fi b) WiMAX c) a WAP d) a wired LAN
35. What is a disadvantage of traditional POS technology? a) Stations are fixed and require customers to bring their merchandise to a specific location. b) They expedite checkout for those customers paying with credit card. c) The processing is slow creating long lines of customers. d) The technology is undependable.
36. Benefits of mobile POS stations include each of the following except: a) Mobile POS stations can be setup as needed by using handheld computers, scanners and printers. b) The stations are low cost and do not require employee training. c) During periods of high volume, employees can setup temporary mobile check out stations capable of scanning merchandise bar codes, processing credit card payments, and printing receipts. d) Employees can walk through a fixed station line offering to expedite checkout for those customers paying with credit card. 37. Ways in which the use of mobile devices in inventory management improves business performance include all of the following except: a) Eliminates inventory out-of-stock situations. b) Retailers can record merchandise when it enters the store, where it is stored, and when it is moved to the floor. c) Delivery drivers can enter invoices and other shipping data into the store’s database at the point of delivery. d) The cumbersome process of changing prices on in-store merchandise is easier. 38. For the 2010 census, the U.S. the government allocated $3 billion for handhelds to improve the interviewer’s performance in the field. What was the result? a) The program was a success because it saved taxpayers over $3 billion. b) The program reduced the cost of the census about $1 billion. c) The program worked, but did not significantly reduce costs. d) The program was a failure and had to be delayed to the 2020 census. 39. In the large software suites, such as Siebel’s CRM, the two CRM functions that have attracted the most interest are __________ and __________. a) sales force automation; field service b) collaboration; supply chain management
c) inventory management; mobile POS d) job dispatch; messaging 40. Sales teams at Adidas America use Blackberry’s Enterprise Solution and PDAs to check inventory levels from anywhere in real time, which improves sales and service. This is an example of how __________ can improve operational performance. a) inventory management b) mobile supply chain management (MSCM) c) mobile customer relationship management (MCRM) d) a sales portal 41. Applying mobile computing to __________ may have strategic implications by shortening cycle time, reducing delays, and improving supplier and customer relationships. Such solutions enable organizations to proactively adjust plans or shift resources. a) operations b) job dispatch c) supply chains d) sales 42. By enabling sales force employees to type orders or queries directly into __________ systems while at a client’s site, companies can reduce clerical mistakes and improve supply chain operations. a) ERP b) RFID c) CRM d) JIT 43. __________ extends the reach of CRM—both inside and outside the company—and to both employees and business partners on a 24/7 basis, to any place where recipients are located. a) Mobile CRM b) ERP c) Mobile SCM d) CAT
44. A __________ device allows improved response with reduced resources, real-time tracking of work orders, increased dispatcher efficiency, and a reduction in administrative work. a) mobile POS b) inventory management c) job dispatching d) SCM
45. Poor program management, poor contract estimate and hardware and software delays contributed to the mobile app failure of __________. a) Salesforce.com’s App Exchange b) the U.S. Census Bureau c) Blackberry’s Enterprise Solution d) All of the above True/False 46. Mobile computing has changed dramatically since 2008 as portable devices that connect wirelessly to the Internet became lighter, smaller, thinner, and much more powerful. 47. New categories of handhelds such as e-readers--Amazon’s Kindle and Apple’s iPad - have not been rapidly adopted. 48. Blackberry OS, made by Research in Motion, is currently the dominant smartphone OS in the U.S. and number two globally. 49. Companies need to develop Web sites and apps specifically for mobile OSs because consumers expect to access Web sites from their smartphones and other devices and are frustrated by companies that do not support their devices. 50. The mobile computing and commerce environment relies on two basic approaches to Internet connectivity: short range wireless technologies such as 3G and longer range telecommunications technologies such as 4G. 51. Wi-Fi has fairly high power-consumption compared to some other standards such as Bluetooth. More Questions are Included...
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